Making

Higher
Education
Open to All

RAGAM CARA
KOMUNIKASI BISNIS

Tutorial Sesi ke-7

Bahasa Inggris | MKWI4201 | 3 SKS

Istyasmi Suminar, S.Pd., M.A.

Penelaah:
Vica Ananta Kusuma, S.Pd., M.A.
 MEMBUAT JANJI

Menanyakan Kesediaan Menyarankan

Waktu/Hari/Tanggal Waktu/Hari/Tanggal

I was wondering if we could meet this

Would Friday 5 pm work for you?
week.

When would be convenient for you? Would Saturday 1 pm be fine?

What day will be good for you? How about Monday at 10 am?
 MERSPONS JANJI

Menyarankan
Menyetujui Membatalkan Mengonfirmasi
Waktu
Waktu Pertemuan Janji
Alternatif

Unfortunately, Okay, hen. I’ll

How about next
That’s fine. due to … I will see you next
Sunday?
not be able … Friday.

I do apologize
That would be Can we meet at Thank you. I will
for cancelling
great. 4 pm instead? see you at lunch.
the meeting.

I am sorry for
Great. So, the
Will Friday work the
Sounds good. meeting will
for you? inconvenience
be…
caused.
 MEMINTA DAN MEMBERI PENJELASAN

Meminta Memberi
Penjelasan Penjelasan
What does The thing is
that mean? …

Could you Let me

explain more explain this
about this? …

How does The reason is

this work? ...
 MENANGGAPI PENJELASAN

Memastikan
pemahaman • Do you get it? / Am I making myself clear?
pendengar
Mengatakan
bahwa Anda • Okay, I got it. / Alright, it’s now clear
paham.
Mengatakan
bahwa Anda • I’m afraid I still don’t follow. / It’s not clear yet.
belum paham.
Meminta • I beg your pardon? / Could you clarify what you
klarifikasi mean by that?
Mengubah kata-
• What I mean is… / Let me put that another way.
kata
Menunjukan rasa • Thanks for clarifying. I got it now. / I appreciate your
terima kasih explanation. That helps me understand better.
 NEGOSIASI

• Welcome to …
Penyambutan
• I’d like to welcome everyone …

• We would like to reach agreement on …

Pertemuan Pertama
• We’re here today to discuss …

• Following previous meeting, we have agreed on …

Satu dari Serangkaian
• As discussed in the previous meetings, …
Pertemuan
• I'd like to make sure we're on the same page after our last meeting.

• I’d like to begin with a few words about…

Menyatakan Tujuan
• Before we begin, I would like to take a moment to …

• Together we want to develop a good relationship …

Menyatakan Tujuan
• It is important for both of us that we agree on …
Bersama
• All of us know that we have a long-term commitment to …

• I’d like to hand you over to my colleague …, who has something to say about …
Penyerahan
• It is now my pleasure to introduce … who will take you through …
 NEGOSIASI

Tawar- We can agree to that if … / on condition that … / as long as

Menawar …

That’s not acceptable unless …

We might be able to work on… if you could…
Membuat If you could … we would consider …
Konsesi
We are ready to accept your offer; however …
Would you be interested in …?
 NEGOSIASI

Menerima

• That seems reasonable …

• This is acceptable to us
• We agree …

Mengonfirmasi

• Can we run through what we’ve agreed on?

• I’d like to check what we’ve confirmed.
• I think this is a point to repeat what we’ve agreed to so far.
 NEGOSIASI

Meringkas

• I’ll summarize the important points of our offer…

• Can we sum up the proposal in a few words?
• This is where we currently stand …

Tindakan lanjutan

• So, the next step is….

• In our next meeting we need to …
• We need to draw up a formal contract.
 NEGOSIASI

Memutuskan
Mengatasi Konflik Menolak Tawaran
Negosiasi
• We should focus on • I’m afraid we can’t … • I think we’ve gone as
the positive aspects before agreeing to far as we can …
… that we would need • I’m sorry, but I don’t
• I hope you can see … think we are going to
our point of view … • Unfortunately … I agree to a deal…
• Perhaps we could don’t think it would • Unfortunately, we
adjourn for a little be sensible for us to appear unable to
while … … settle our
• With all due respect, differences…
I must kindly decline
your offer
 PRESENTASI

• That remarks the ends of my talk.

Mengakhiri Presentasi • That brings me to the end of my presentation.

• To quickly recap, I’d like you to remember these key points…

Menyatakan Kesimpulan • Let me summarize what we have talked about today before we finish…

• I have several recommendations regarding this matter.

Menyatakan Rekomendasi • In my view, we should …
• My suggestion is that we should …

Berterima Kasih pada • I sincerely appreciate that I’ve had this opportunity to present to you.
Pendengar • Thank you very much for your attention.

• If you would like more information about this issue, here the list of useful
Menyediakan Informasi websites you can visit or feel free to contact me at…
Kontak dan Bacaan Lanjutan • Here is a list of possible further reading on the topic.
PRESENTATION

Clear and
simple
structure
Interaction Introduction:
with the Build positive
audience impression

Tips
State the
Summarizing
points topic and
objective

Repeating
new Signposting
information
 REFERENSI

Ashadi, et al. Bahasa Inggris (BMP); 1-9 / MKWI4201 / 3 SKS. Tangerang Selatan: Penerbit
Universitas Terbuka.

Case, A. (2012). Useful Phrases for Reports Brainstorming. Retrieved from

usingenglish.com/files/pdf/business-english-reports-phrases.pdf on 16 February 2022.

Case, A. (2012). Starting and Ending Presentations – Phrases. Retrieved from

usingenglish.com/files/pdf/business-english-starting-and-ending-presentations-phrases.pdf
on 16 February 2022.

Grussendorf, M. (2007). English for Presentations: Express Series. Oxford: Oxford University
Press.