Industrial Services and Solutions

Pulp and Paper

ABB Service and Product Guide

Quality Control Solutions Measurement Products Collaborative Production Generator Circuit Breakers
−−Quality Control Systems −−Service Management −−Flexible Connection Kit
−−Web Inspection Systems −−Actuators and Positioners CPM Applications −−HEC 7/8
−−Analytical Instruments −−CPM Core −−HECPS-S
Control Systems −−Device Management, Fieldbus and −−HECS
−−Services Wireless Drives, inverters and converters −−HECS-R
−−800xA −−Flow Measurement −−Drive Services −−HGI
−−Advant OCS with Master SW −−Force Measurement −−DC Drives −−HVR-63
−−Advant OCS with MOD 300 SW −−Level Measurement −−Drive Options
−−Compact 800 −−Natural Gas Measurement −−Drive PC Tools Insulation Components
−−Freelance −−Pressure Measurement −−Low voltage AC drives −−Cast Epoxy
−−Safety Systems −−Process Analytics −−Medium Voltage AC Drives −−Generator Insulation Kits
−−SATT −−Recorders and Controllers −−Solar inverters
−−Symphony DCI System Six −−Temperature Measurement
−−Symphony Harmony INFI 90
−−Symphony Melody
−−Symphony Plus

Medium Voltage Products and High Voltage Products Low Voltage Products and Power Electronics
Systems −−Service Systems −−Control Systems
−−Services −−Capacitors and Filters −−Service −−Energy Storage & Grid Stabilization
−−Circuit Breakers −−Circuit Breakers −−Cable Distribution Cabinets −−Excitation Systems & Combined
−−Compact Secondary Substations −−Gas-Insulated Switchgear −−Circuit Breakers Solutions
(CSS) −−Instrument Transformers −−Connection Devices −−Generation
−−Contactors −−Surge Arresters −−Control Products −−Grid interconnection
−−Distributed Energy Storage −−Switchgear Modules −−Door Entry Systems −−High Power Rectifiers
Modules −−Enclosed Switches −−Power Electronics Service
−−E-Houses (Application Modules) Transformer Components −−Enclosures −−Power Quality
−−Fault Current Limitation & Arc −−Bushings −−Fusegear −−Sensors
Protection −−Composites −−Low Voltage Systems – IEC −−SYNCHROTACT® Synchronizing
−−Fuses and Cutouts −−Distribution Components −−Low Voltage Systems – NEMA Products
−−Instrument Transformers & Sensors −−Insulation Materials −−Modular DIN Rail Products −−Traction Converters
−−OEM Switchgear Kits & Parts −−Oil Treatment −−Power Quality Products
−−Reclosers & Sectionalizers −−Power Components −−Software Tools Transformers
−−Smart Voltage Components −−Tap Changers −−Switches −−Service
−−Surge Arresters −−Dry-special
−−Switches & Disconnectors Turbocharging Reactors −−Dry-type
−−Switchgear and Motor Control −−Service −−Liquid-Filled −−Liquid-filled
−−Vacuum Interrupters & Poles −−Turbochargers

Motors and Generators Mechanical Power Transmission Power Protection & Automation Semiconductors
−−Service Products Products −−GTO
−−Energy Efficiency −−Bearings −−Protection and Control −−IGBT and Diode Dies
−−High Voltage Induction Motors −−Conveyor Components (Distribution) −−IGBT and Diode Modules
−−IEC DC Motors −−Couplings −−Protection and Control −−IGCT
−−IEC Low Voltage AC Motors −−Gearing (Transmission) −−Presspack Diodes
−−Motors and Generators for −−PT Components −−Relion −−Silicon Surge Voltage Suppressors
Explosive Atmospheres −−Substation Automation −−Thyristor
−−Servomotors Robotics
−−Synchronous Generators −−Service Metallurgy Products Power Cables and Cable
−−Synchronous Motors −−Application Equipment & −−Service Accessories
−−SynRM motor and drive package Accessories −−Application Steel Strips −−Cable Accessories
−−Traction motors and generators −−Applications by Industry −−Stirrers & Brakes for Steel −−Cable System (36 kV and above)
−−Wind Power Generators −−Controllers −−Stirrers for Aluminium Furnaces
−−Robots
−−Software Products

2 Pulp and Paper | Services and solutions guide

abb.com
Industries and utilities > Pulp & Paper Solutions

Contents

As a proven leader in the Pulp & Paper Why ABB Solutions are Better · · · · · · · · · · · · · · · · · · · · · · · · 4
Industry, and with continued investment
ABB Optimization Services· · · · · · · · · · · · · · · · · · · · · · · · · · · 5
and expansion of service products and
solutions, ABB is uniquely positioned to Service Offerings · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 6
support and optimize the performance of
Advanced Services· · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 6
your production systems throughout the
entire lifecycle. Spare Parts and Repair· · · · · · · · · · · · · · · · · · · · · · · · · · · 6

Contact us to learn more about how our services and solutions Evolution and Retrofit Services· · · · · · · · · · · · · · · · · · · · · · 7
can help you to:
Engineering and Consulting· · · · · · · · · · · · · · · · · · · · · · · · 7
−− Keep production running: Four ways to keep production
running (video) Remote and Technical Support · · · · · · · · · · · · · · · · · · · · · 8
−− Maximize system performance: How ABB service extends
the lives of automated systems (video) Maintenance and Field Services · · · · · · · · · · · · · · · · · · · · 8
−− Optimize process performance: ABB’s three step
optimization process (video) Training· · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 9
−− Deliver operational excellence: Energy efficiency (video)
Installation and commissioning · · · · · · · · · · · · · · · · · · · · · 9
Ask us about Consulting and Asset Centered Services:
−− Crane maintenance services Chemical Delivery · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 10
−− Data center equipment services
−− Electrification & power distribution services Composite Plant Solutions · · · · · · · · · · · · · · · · · · · · · · · · · 10
−− Energy management services
−− Environmental system maintenance and reporting services Paper Machine Drive Solutions · · · · · · · · · · · · · · · · · · · · · · 11
−− Motors & drives management services
−− Plant network services Energy Management · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 11
−− Productivity management services
−− Regulatory management services Lorentzen & Wettre Products · · · · · · · · · · · · · · · · · · · · · · · · 12
−− Reliability services
−− Third party automation services Collaborative Production Management · · · · · · · · · · · · · · · · · 12
−− Third party spares parts management services
−− Transformer management Control Systems · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 13
−− Water treatment plant services
Electrification · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 13

Quality Control Solutions · · · · · · · · · · · · · · · · · · · · · · · · · · · 14

Web Imaging Solutions · · · · · · · · · · · · · · · · · · · · · · · · · · · · 14

Contact Us· · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 16

About this document

Scan this QR code, or visit http://goo.gl/2xFXY, to
receive a PDF version of this document, which
includes hyperlinks to additional ABB.com information.

Services and solutions guide | Pulp and Paper 3

Why ABB Solutions are Better

In-depth industry expertise and solutions Optimization services with documented

ROI of 10% to 1,000%
Ask about: ABB’s ranking as number one in supplier
provided services* Ask about: Optimization Services for Industrial Boilers,
Paper Machines, Control Loops, Tuning and System
ABB’s broad portfolio of services for automation and power Performance, Alarm/Event Management, Batch Processes,
provide world-class support, the highest level of competence, Advanced Process Control.
and deep understanding of your systems, applications, and
processes. ABB services improve equipment productivity, ABB Optimization Services deliver profitability. They use proven,
minimize costs throughout the complete lifecycle, and extend continuous improvement methodology, special tools, and
the useful equipment life. knowledge of systems and processes, to identify and release
valuable improvement opportunities.

The leader in control systems ABB optimization engineers are creative and single-minded.
They enjoy improving processes, and hold the highest level of
Ask about: ABB’s ranking as the number one control system expertise in the field.
supplier for more than ten years

As the #1 ranked distributed control system provider in the World-class best practices for preventive
world for over 10 years, ABB lays claim to a broad knowledge
base including hardware, software, applications (continuous maintenance
control, batch, QCS and DCS-based SCADA), project services
Ask About: ServicePro
(project design through project management and startup), and
non-contract maintenance services. ABB Leads the market
ServicePro provides best preventive maintenance programs for
in the following key industries; number one in Oil & Gas,
every ABB technology, developed by ABB R&D; and refined
Pulp & Paper, Cement & Glass, Mining & Metals, Continuous
by customers and 1,000+ experienced ABB field engineers.
Applications; and number two in Electric Power, and Batch
Maintenance processes are continuously measured, reported,
Applications*.
and tracked then synchronized with the ServicePro database.
This process ensures that the latest and best maintenance
procedures are available.
The gold standard for system evolution
The application of these best practices ensures system and
Ask about: Automation Sentinel, control system lifecycle process availability are improved, downtime and maintenance
support and evolution program cost reduced and automation life extended.

No one’s evolution program makes it easier and more affordable

to evolve a control system. ABB system evolution makes it easy to
remain competitive and position production operations for growth. Cutting-edge service-enabling technology
Ask About: ServicePort
Evolution programs prepare ABB automation systems for new
technology as it becomes available and continuously evolves
ABB ServicePort, a software/hardware device installed on site,
systems to new levels of control and connectivity. Lifecycle
enables ABB experts to provide local support through remote-
support programs adapt to meet strategic requirements at every
enabled technology. ServicePort allows ABB assistance with
stage of a control system lifecycle. No other control system
system configuration, process optimization, preventive and
vendor can offer this level of flexibility.
corrective maintenance, work order tracking, spare parts,
diagnostics, improvement implementation, condition monitoring,
and allows faster response and more cost effective access to
ABB experts.

*Rankings according to ARC’s 2010 Distributed Control System Worldwide Outlook Report

4 Pulp and Paper | Services and solutions guide

ABB Optimization services provide documented savings
of 5% – 20% and ROI of 10% – 1,000%

Optimization begins with a fingerprint Fingerprint Savings Potential per Area

Paper making optimization has been the goal of the paper Industrial Boiler $50,000 – $250,000
industry for many years. There are many barriers which can
reduce production and conversion efficiencies, resulting in Batch Digester not documented
lost profits. The optimization process provides an engineered
approach that allows ABB to identify these barriers through Loop Performance $90,000 – $220,000
system and process analysis. Production disturbances and
Stock Approach $45,000 – $160,000
improvement opportunities are identified, and solutions are
provided through a customized improvement implementation
Paper Machine (PM) $150,000 – $350,000
plan.
Off-Machine Coater $75,000 – $175,000
Once improvements have been made and optimization
goals have been met, ABB expertise is available to sustain Pulp Dryer $100,000 – $250,000
the financial and operational benefits gained through the
optimization process. Supercalender $100,000 – $250,000

The optimization process Tissue Machine $150,000 – $350,000

Three step improvement process.
−− Diagnose. Valuable diagnostic report to identify machine Color $150,000 – $210,000
reliability problems
−− Implement. Hands-on delivery of improvement services to Transition MD Grade Change $60,000 – $120,000
increase reliability
−− Sustain. Manage and continue the improvement process Profile Grade Performance $35,000 – $110,000
through renewable services
Transition Profile Recovery $70,000 – $150,000

PM Drives Runnability not documented

Diagnose Implement Sustain
System performance

Track PM Drives Speed not documented

HandsOn
Scan Alarm Management not documented

800xA System not documented

Harmony System not documented

t
prin
ger
Fin

Time

Scan and Track sustaining services enable system data to be captured and
analyzed on a periodic or continuous basis.

Optimization report
The included detailed report, which contains collected system
data and analyses as well as system performance improvement
recommendations, is a valuable component of the optimization
service.

Services and solutions guide | Pulp and Paper 5

Service Offerings

Advanced Services Spare Parts and Repair Services

Plant automation provides access to valuable process, ABB’s global logistics network is strategically positioned to
production and equipment data. The ability to analyze and provide fast parts and repair service throughout the world, 24
utilize this data effectively is paramount to decision-making and hours a day. Our organization uses standardized processes,
response time. ABB Advanced Services use proven, continuous tools and metrics to ensure that components are delivered
improvement methodology, specialized tools, and knowledge efficiently to your site.
of the systems and processes in your operation to identify and
release valuable improvement opportunities. −− Parts Repair Service
−− Parts Refurbishment Service
−− Asset optimization: −− Remote Troubleshooting
−− Loop Performance Service −− Corrective maintenance
−− LoopScan and LoopTrack −− Parts inventory management
−− Optimization Implementation −− Inventory Access Program
−− Fingerprint Diagnostics −− Lease to own spare parts
−− Energy efficiency −− Parts contracts
−− Production optimization −− Parts Fingerprint
−− Power quality and grounding audit −− Pre-Owned Parts
−− Microsoft patch management −− Parts Test Service
−− Cyber security: −− Emergency Parts Service
−− Antivirus management −− NIDS/HIDS management −− Parts exchange services
−− System backup/restore −− User management −− Business OnLine
management −− Virus removal −− Parts maintenance, repair, and overhaul (MRO)
−− Control system security −− Support creation of a −− Spare Parts Service
validation security organization −− Parts kits
−− Risk assessment −− Security policy creation −− Preventive Maintenance Kits
−− Remote monitoring and −− Extended warranty time
operations room
−− Operational excellence reliability
−− Service environment
−− Management of underpinning contracts
−− Plant integrity support
−− System ownership support, technical account
management
−− Criticality classification

6 Pulp and Paper | Services and solutions guide

Service Offerings

Evolution and Retrofit Services Engineering and Consulting

The ABB lifecycle management model provides framework ABB offers consulting services to identify potential for
used to develop evolutionary services that maximize availability improvement in the areas of industrial asset management,
and performance throughout the life of ABB equipment. This production processes and operations’ infrastructure. Our highly
model enables ABB to provide optimum support to end-users qualified experts have an in-depth knowledge of the needs as
and a smooth transition to new software and equipment when well as best practice your industry, whether you have a single or
a product reaches the end of its lifecycle. Most ABB products a comprehensive technical/organizational issue.
provide useful service for twenty years or more, throughout
that lifecycle, we work to provide solutions that expand the − − Installation and commissioning
functionality and extend the lifecycle of your equipment. − − Project services
−− Engineering configuration
−− Quality Control Workplace Upgrades −− Engineering planning and specifications
−− Sentinel Adder (QCS Application Software) −− Lifecycle Analysis
−− Automation Sentinel −− Site Audit
−− System Extensions for System 800xA −− Site Survey
−− Control System Evolution Services − − Industrial Energy Efficiency
−− 800xA Lifecycle Simulator − − Energy efficiency improvements
−− Software upgrades − − Maintenance management systems consulting
− − Software Graphic Conversion Service for Harmony − − Operational excellence
− − Software Graphic Conversion Service for Advant OCS with −− Reliability Fingerprint
MOD300 − − Telecommunications
− − Software license maintenance, software upgrade − − Environmental Consulting
agreement − − Integrity management - pRIME
−− Software management − − Operational improvement
−− Retrofits − − Safety
−− Hardware upgrades − − Advanced process control
−− Parts Kits − − Reliability and plant performance improvement
− − Automation systems
− − Control system manufacturing
− − Engineering, design and drafting
− − Health, safety and environment quality assurance
− − Project management, EPCI delivery for EICT
− − Validation Consulting
− − Application engineering

Services and solutions guide | Pulp and Paper 7

Service Offerings

Remote and Technical Support Maintenance and Field Services

The rapid advancement of automation and information Effective predictive, preventive and corrective maintenance
technology in the Pulp & Paper Industry requires a high level practices maximize the performance of your automation and
of expertise in maintaining and managing resources. The ABB production equipment. ABB service personnel are trained in
Service Environment™ has been developed specifically to meet the latest diagnostic, repair and maintenance practices to
these challenges. ensure adequate ROI. Maintenance solutions such as condition
monitoring help to predict equipment failure and prevent costly
Advanced remote technology delivers higher service value downtime.
and performance. Remote Services extend assistance for a
wide range of support needs. From telephone and self-service −− Life Expectancy Analysis Program for motors
web support to direct and secure system interaction, remote −− Power quality and grounding audit
services provide real-time access to technical specialists −− Resident engineer program
globally, and service experts 24 hours a day. −− Resident field service engineer for analytical instruments
−− ServicePro 3.0 Service Management System
−− Remote troubleshooting −− Predictive maintenance
−− Technical Telephone Support: SupportLine −− Preventive Maintenance
−− Wireless remote diagnostic solution for analytical instruments −− Maintenance Contracts
−− Remote Access Link Connectivity −− Mid-Life Refurbishment
−− Drive Monitor: Remote enabled service for MV Drives −− MACHsense-P condition monitoring for motors
−− ServicePort Service Delivery Device −− Inspection and diagnostics
−− Remote condition monitoring −− Diagnostics and Condition Assessments
−− ABB Full Service®
−− Service agreements
−− End-of life services
−− Disposal and recycling
−− Resale
−− SF6 reclaim and recycling

8 Pulp and Paper | Services and solutions guide

Service Offerings

Training Installation and Commissioning

A skilled and efficient workforce is a plant’s most valuable asset. ABB service engineers understand your process and system to
We help to increase workforce knowledge, providing a more deliver expert on-site installation and commissioning services
proactive response to system and process challenges. Our for ABB products. Services range from self-maintenance
training programs for engineers, programmers, maintenance, support to consulting, support and full project management and
and operations personnel provide comprehensive and up- outsourcing solutions.
to-date technical expertise for existing and new products,
processes, and technology advances. Training is available on-
site at ABB training facilities, or locally, at your plant site.

−− ABB University
−− Discount programs
−− Coaching services
−− Classroom training
−− On-site training
−− E-Learning
−− Authorization process training (expert FSE)
−− Maintenance and Operator Training

Services and solutions guide | Pulp and Paper 9

abb.com
Industries and utilities > Chemical Delivery Industries and utilities > Composite Plant Solutions

Chemical Delivery Composite Plant Solutions

These complex installations are designed The delivery for a pulp and paper
to optimize the use of chemicals mills cover basic as well as detailed
while adding value to the base sheet. engineering, supply site management,
Installations comply with technical supervision, erection and the
requirements like printability and commissioning of the entire electrical,
brightness, while improving machine automation and instrumentation solution.
runnability. The focus being on the customer, the
Composite Plant Solution is always
Our Offering:
−− Chemical Processing Stages
adapted to customer needs.
−− Coating Kitchen and Working Station
−− Stock Preparation (De-inking+ Wet End)
−− Chemical Delivery Service
Our Offering:
−− Electrification
−− Instrumentation
−− PM Drives
−− Web Imaging System
−− Collaborative Production Management
−− Energy Management Systems
−− Open Control System
−− Quality Control System

10 Pulp and Paper | Services and solutions guide

abb.com
Industries and utilities > Drive Solutions Industries and utilities > Energy Management

Paper Machine Drive Solutions Energy Management

ABB, the recognized leader in drive Winner of the 2010 Control Engineering
systems for the Pulp & Paper industry, “Engineers’ Choice” Award, cpmPlus
pioneered digital sectional control Energy Manager helps customers, in all
solutions and was the first to introduce a industries, monitor, manage and optimize
fully digital AC drives system.  their energy usage for maximum efficiency
and savings. It addresses the business
Our Supply: side of energy management by producing
−− Paper Machine Drive PMC800xA Direct Drive accurate energy demand plans and taking
−− Paper Machine Drive Systems
−− Paper Machine Drive Products
advantage of them in energy supply
−− Paper Machine Drive Service planning and optimization.
Our Offering:
− − cpmPlus Energy Manager 

Services and solutions guide | Pulp and Paper 11

abb.com
Industries and utilities > Lorentzen & Wettre Industries and utilities > Collaborative Production Management

Lorentzen & Wettre Products Collaborative Production

Management
The Pulp & Paper industry is highly ABB’s CPM solutions integrate business
competitive and faces great challenges and production information providing
in the form of higher energy and raw real-time visibility into mill operations.
material prices. At the same time, the They can greatly impact the profitability
requirements for paper quality are rising. of a paper mill by optimizing the use of
It has become increasingly important to capacity, materials and energy.
reduce manufacturing costs – Lorentzen
& Wettre’s products contribute to Our Solutions:
− − Production Planning
improving paper quality, reducing costs, − − cpmPlus OEE
the consumption of raw materials and − − Order Management
energy. − − Production Management
− − Quality Management
− − Customer Service Management
Products from Lorentzen & Wettre are a safe investment, and − − Decision Support
assist Pulp & Paper mills to satisfy customers and increase − − Process Data Management
profitability, all over the world. − − Energy Management and Optimization
− − Quality Based Re-Trim Optimization
For more information about our products for Pulp & Paper
quality measurements, please visit L & W products.

Our Offering:
−− Paper Machine Optimization
−− Pulp Testing
−− Paper Testing
−− Service and Support

12 Pulp and Paper | Services and solutions guide

abb.com
Industries and utilities > Control Systems Industries and utilities > Electricification

Control Systems Electrification

Pulp & Paper controls have never been When starting to plan an electrification
easier. ABB’s Control System seamlessly solution, energy efficiency is a crucial factor.
integrates every component in the ABB offers complete power distribution and
plant and provides instant access to process electrification solutions for the Pulp
information on the entire operation. It can & Paper industry.
stand-alone or a be part of our integrated
solution, Papermaking Suite.  Our Solutions:
− − Power Distribution
Our Offering: − − Process Electrification
−− Advanced Process Control − − Project Services
−− OCS Service
−− Process & Control Optimization
−− Communications
−− On-line Optimization
−− Process Information Management

Services and solutions guide | Pulp and Paper 13

abb.com
Industries and utilities > Quality Control Systems Industries and utilities > Web Imaging Solutions

Quality Control Solutions Web Imaging Solutions

ABB paper measurements and controls ABB’s web imaging solution offers state-
improve quality, increase production and of-the-art tools for the identification of
reduce costs. Scanners, measurements, web defects and provides advice on
profilers and control software deliver advance corrective actions, i.e. before
optimum sheet characteristics and unscheduled downtime or customer
maximum production. claims.

Our Offering: Our Offering:

−− Actuators −− Web Imaging HDI800
−− Life Cycle Management −− Pulp Defect Analyzer
−− Measurements −− Automatic Braking System
−− QCS 800xA −− Complete Lifecycle Support
−− Controls
−− Measurement Scanners
−− Quality Control Service

14 Pulp and Paper | Services and solutions guide

Services and solutions guide | Pulp and Paper 15
Contact us

 1 800 HELP 365

3BUS095582 A SM2012-035
(1 800 4357 365)
Outside USA/Canada: +1 440 585 7804

Telephone menu options E-mail

1 R obotics: 6 L ow Voltage Products and Systems Field Service:
Paint, Powertrain, Body-in-White, (≤480V): Circuit & Motor protection, USServiceRequest@us.abb.com
Flexpicker, Press Automation, Weld. Electronic Controls, PLCs, Panel
1 Technical Support or Field Service Switches, Capacitors, Relays, Soft s. Parts and Repair:
2 Parts Brands Include: SSAC, Entrelec, SACE. PartServices@us.abb.com
4 Training Service for Low Voltage Products and
5 General Inquiries Systems Technical Support:
AutomationSupportLine@us.abb.com
2 Process Control and 7 P ower Products (>600V–800kV):
Network Management Systems: Medium and High Voltage Products: ABB University:
Process Control Systems: Decathlno, Transformers, Relays, Switchgear, ABBuniversity@us.abb.com
Industrial IT System 800xA, Advant/ Breakers, Capacitors, Switches.
MOD 300, Symphony Harmony/INFI Brands Include: ASEA, Westinghouse, Help Desk:
90,Symphony DCI/DCI System Six. BBC, ITE, BerMac. ABB.HelpDesk@us.abb.com
Network Management Systems: EMS/ Service for Medium Voltage Products
SCADA, DMS, BMS. and Systems Web
Service for Control Systems Service for High Voltage Products General Services:
1 Field Service Service for Transformers www.abb.com/service
2 Parts
3 Technical Support 8 S ubstation Automation: Parts and Repair:
4 Training PCM, Combiflex, IED, Protection http://online.abb.com
Relays, Microscada, RTU Controls.
3 I nstrumentation and Process On-line Product Support:
Analytics: 9 P ower Generation and Water http://SolutionsBank.abb.com
Service for Measurement Products Utilities:
1 Field Service Field Service, Parts, Tech Support, ABB University:
2 Parts Training. www.abb.com/abbuniversity
3 Technical Support
4 Training 0 ABB Help Desk (General Assistance): Other service links and contacts
1 SupportLine Motors and Generators
4 D rives, Motors: 2 Subscriptions sales.us@baldor.com
Field Service, Parts, Tech Support, 3 New Products
Training. 4 Account Support Power Electronics
Service for drives, inverters and 0 Speak to Representative Daniel Peters: 262 785 3440
converters
Turbocharging
5 Quality Control Systems (QCS): Tel (24/7): 281 930 8383
Quality Control Systems: Advant/
Master, Accuray, 1180,1190, ULMA, Metallurgy Products
Measurex.
1 Field Service
2 Parts
3 Technical Support
4 Training