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    Top Notch 2a Test - Unit 3 (WWW - Languagecentre.ir)

    Uploaded by

    Luis Cordonez
    This document contains a practice test for a hotel employee. It has seven parts testing listening comprehension, picture matching, vocabulary, grammar, choosing appropriate hotel amenities, conditional sentences, reading comprehension and writing/speaking tasks. The test covers common hotel services, facilities and situations an employee may encounter like room requests, wake up calls, airport transportation and more. It aims to evaluate English language skills for working in the hotel industry.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Top Notch 2a Test - Unit 3 (WWW - Languagecentre.ir)

    Uploaded by

    Luis Cordonez
    4K views6 pages
    This document contains a practice test for a hotel employee. It has seven parts testing listening comprehension, picture matching, vocabulary, grammar, choosing appropriate hotel amenities, conditional sentences, reading comprehension and writing/speaking tasks. The test covers common hotel services, facilities and situations an employee may encounter like room requests, wake up calls, airport transportation and more. It aims to evaluate English language skills for working in the hotel industry.

    Original Title

    Top Notch 2a Test - Unit 3 [www.languagecentre.ir]

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    This document contains a practice test for a hotel employee. It has seven parts testing listening comprehension, picture matching, vocabulary, grammar, choosing appropriate hotel amenities, conditional sentences, reading comprehension and writing/speaking tasks. The test covers common hotel services, facilities and situations an employee may encounter like room requests, wake up calls, airport transportation and more. It aims to evaluate English language skills for working in the hotel industry.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    4K views6 pages

    Top Notch 2a Test - Unit 3 (WWW - Languagecentre.ir)

    Uploaded by

    Luis Cordonez
    This document contains a practice test for a hotel employee. It has seven parts testing listening comprehension, picture matching, vocabulary, grammar, choosing appropriate hotel amenities, conditional sentences, reading comprehension and writing/speaking tasks. The test covers common hotel services, facilities and situations an employee may encounter like room requests, wake up calls, airport transportation and more. It aims to evaluate English language skills for working in the hotel industry.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 6

    Unit 3 Test

    Part 1
    Listen to the conversation. Complete the sentences with the correct information.

    Example: The woman wants to speak to __John___ Brant. The woman is calling the Lexington __Hotel__ .

    1. The woman’s name is Anne

    2. She will meet Mr. Brant at p.m.

    3. She wants to meet in the

    Part 2
    Listen to the phone conversation. Check (✓) the pictures that describe the conversation.
    Mark an × in the pictures that do not describe the conversation.

    Example: 

    4. □ 5. □
    6. □ 7. □

    Part 3
    Complete each sentence with one of the words or phrases from the box. You will not use
    them all.

    the airport shuttle extra towels a rollaway bed an iron

    extra hangers room service a travel agency the wake-up service

    Example: If you take a lot of showers, you will need ______extra towels__________.

    8. If you have an extra person in your room, you will need to ask for .

    9. If you have a meeting at 8:30 in the morning, you can use .

    10. If you need to make your clothes look nice, you should ask for .

    11. If you don’t want to take a taxi to the airport, you can use .

    12. If you brought a lot of clothes with you, you can ask for .

    Part 4
    Complete each sentence or question with will or won’t and the words in parentheses. Use
    a capital letter when necessary.

    Example: Mr. Mann doesn’t smoke, so he won’t ask for ( he / ask for ) a smoking room.

    13. Mrs. Thompson doesn’t have enough skirt hangers. ( the front desk / send ) more to her
    room.

    14. The Martins had a very bad experience at the Gala Hotel. ( They / stay ) there again.

    15. ( Mark / arrive ) at the hotel at 10:00 tomorrow?

    16. The hotel restaurant closed 45 minutes ago. I ( be able ) to eat there tonight.
    Part 5
    For each situation, choose the hotel facility on the right that the person should use.

    Example: Amanda loves to swim. __b__ a. sauna

    17. Tim has to finish a project for work. b. pool

    18. Jamie needs to relax. c. gift shop

    19. Jennifer needs to buy a present. d. fitness center

    20. Frank wants to lift weights and exercise. e. business center

    Part 6
    Complete the real conditional statements with the correct form of the verbs.

    Example: If the hotel room has_________ a king-size bed, I’ll be very comfortable tonight.
    ( the hotel room / have )

    21. If we have time tomorrow, to the hotel fitness center.


    ( we / go )

    22. If wireless Internet, you can check e-mail in your room.


    ( the hotel room / have )

    23. We will bring extra hangers and towels to the room if them.
    ( a guest / request )

    24. Mr. and Mrs. Kim will take the airport shuttle if a taxi too expensive.
    ( be )

    25. I won’t request a double room if with me to New York.


    ( my friend / not come )
    Part 7
    Read the article about a hotel. Then choose the correct answer for each question.

    Example: The article suggests that on a 28. You have to ask for_______.
    “real” vacation, you _______. a. extra towels and pillows
    [a. relax ] b. a hair dryer
    b. exercise a lot c. someone to pick up your laundry
    c. spend a lot of money
    29. How many restaurants are in the hotel?
    26. According to the article, the hotel’s prices a. one
    are _______. b. two
    a. always changing c. three
    b. very expensive
    c. affordable 30. The article does NOT talk about _______.
    a. a wake-up service
    27. According to the article, ordering room b. a shoe shine service
    service gives you _______. c. a babysitting service
    a. savings
    b. privacy
    c. better food
    Writing Test
    You are going on a vacation with your family or a good friend. Write at least five
    sentences about the hotel where you will stay. For example, write about the type of room
    you will need and any features or services you want the hotel to have.
    Speaking Test
    Imagine you are staying at a hotel and you need some services and/or things brought to
    your room. Call the front desk and tell them at least three things you nee

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