Emergency Procedures Handbook
Emergency Procedures Handbook
Emergency Procedures Handbook
HANDBOOK
(Revision 3)
January 30, 2009
BE PREPARED
EMERGENCY
STAY SAFE STAY CALM
PREPAREDNESS
ACT NOW
Purdue University
Environmental Health and Public Safety
West Lafayette, IN 47907
TABLE of CONTENTS
Introduction ........................................................................................................................3
Reporting Emergencies .....................................................................................................4
Building Evacuation ..........................................................................................................5
Fire ......................................................................................................................................6
Fire Life Safety Equipment ..........................................................................................7
Medical Emergency ...........................................................................................................8
Illness or Injury to Students, Faculty/Staff or Visitors and Guests ..............................8
First Aid ........................................................................................................................9
Crime and Violent Behavior ...........................................................................................10
Active Shooter ............................................................................................................10
How to Report ............................................................................................................10
Reporting Crimes in Progress.....................................................................................11
Reporting Crimes not in Progress ..............................................................................11
Emergency Telephone System ...................................................................................11
Psychological Crisis .........................................................................................................12
Student and Faculty/Staff Services.............................................................................12
Bomb Threats ...................................................................................................................13
Explosion...........................................................................................................................14
Hazardous Material Spill/Release ..................................................................................15
Tornado.............................................................................................................................16
Tornado Watch ...........................................................................................................17
Tornado Warning .......................................................................................................17
Warning Signals .........................................................................................................17
Severe Thunderstorms ................................................................................................17
Siren Testing...............................................................................................................17
Shelter In Place ................................................................................................................18
Earthquake .......................................................................................................................19
Utility Failure ...................................................................................................................21
Electrical/Light Failure ..............................................................................................21
Plumbing Failure/Flood/Water Leak ..........................................................................21
Natural Gas Leak ........................................................................................................21
Elevator Malfunction .......................................................................................................22
Appendices
Appendix 1: Supplemental Evacuation Guidelines for People with Disabilities .......23
Appendix 2: Suspicious Package or Letter Example .................................................26
Appendix 3: Bomb Threat Checklist .........................................................................27
Appendix 4: Violence in the Workplace Policy—C-43 ............................................28
2
Emergency Procedures Handbook
Introduction
The Purdue University Emergency Procedures Handbook has been coordinated by all applicable
departments and approved by the Environmental Health and Public Safety Department. It was
revised on 25 June 2007.
3
Reporting Emergencies
WHAT IS AN EMERGENCY?
An emergency is any immediate threat to life and/or property that requires immediate response
from police, fire or ambulance personnel. Your judgment often determines whether an incident
is an emergency. If you consider a situation to be an emergency, then it is an emergency and the
procedures in this booklet should be followed. If in doubt, err on the side of safety!
If you have an emergency, merely dial “911.” You do NOT need any coins to dial 911 from a
pay telephone. Simply lift the handset and dial “911.”
University Police and Fire Department are staffed 24 hours a day for your assistance and
protection. This service is provided seven days a week on a year-round basis.
Emergency Telephone System Call Boxes are placed in various locations around campus.
Each box is equipped with a push button (or a telephone handset that you pick up) that activates
an alarm at the Police Department and a direct communication line with the 911 Emergency
Services Dispatcher. See page 11 for more information on the Emergency Telephone System
(ETS).
NOTE: It is suggested that people with disabilities prepare for emergencies by learning the
locations of exit corridors and enclosed stairwells and by informing co-workers, professors,
and/or classmates of best methods of assistance during an emergency. If you wish to have
assistance in preplanning, please call the Fire Department at 494-6919.
Stay calm, and take steps to protect yourself. If there is a working telephone, call 911
and tell the emergency dispatcher where you are or where you will be moving. If you
must move, we recommend the following:
2. Request persons exiting by way of the stairway to notify the Fire Department of
your location.
3. As soon as practical, move onto the stairway and await emergency personnel.
E. When the building evacuation alarm is sounded or when told to leave by a designated
emergency official, walk quickly to the nearest marked exit and ask others to do the
same.
5
FIRE
In all cases when a faculty, staff, student, or
EMERGENCY ACTION
visitor becomes aware of fire and or smoke,
the Fire Department MUST be notified 1. Sound and or shout the alarm.
immediately. Go to the nearest safe location
and activate the fire alarm system at the pull 2. Evacuate the building.
station, or shout the alarm as you evacuate
the building. If possible, telephone 911 after 3. Call 911 from a safe location or use
you exit the building. Emergency Call Box.
A. Evacuate the building following the established building evacuation procedures (see
BUILDING EVACUATION).
B. Know the location of fire exits and alarm systems in your area, and know how to use
them.
3. If there is a telephone, call 911 and tell the dispatcher where you are. Do this
even if you can see fire department personnel from the window.
4. Stay where rescuers can see you through the window, and wave a light-colored
item to attract their attention.
5. Stuff clothing, towels or paper around the cracks in the door to help keep smoke
out of your refuge.
6
FIRE LIFE SAFETY EQUIPMENT
Sprinkler systems and water flow detection devices are present in some buildings on campus.
Water flow in these devices is monitored by the University Emergency Dispatch Center and
automatically triggers a response.
Smoke detectors are provided where required. REMEMBER, if you have a battery-operated
smoke detector, you should change the batteries twice per year. It is recommended that you
change your batteries in the fall and spring when clocks are reset for Day Light Savings Time.
In residential facilities, battery-powered detectors that sound a low battery signal (a chirping
sound at approximately 1-minute intervals) should be reported to Residence Hall Management.
Manually activated fire alarm pull stations are located at exit points in buildings.
If any sprinkler, heat detector, or pull station is activated, an alarm will sound throughout the
building. Some smoke detectors will also activate the building alarm. Elevator Fire Control
may cause the building elevators to come to a halt at the main floor upon activation of the fire
alarm system. The elevators can be accessed by emergency personnel using a key override.
Emergency lighting is provided in some buildings. The lighting will activate automatically in a
power failure and last for a minimum of 20 minutes.
¾ KNOW WHERE THE FIRE EXITS ARE LOCATED AND ENSURE THEY ARE
FREE OF OBSTRUCTIONS!
7
MEDICAL EMERGENCY
Fire Department personnel are trained and
certified as Emergency Medical
EMERGENCY ACTION
Technicians. They will respond to medical
emergencies on campus. Any injury 1. Call 911 or use Emergency Call
occurring because of an existing hazardous Box and report incident.
condition should be reported to the
Emergency 911 Dispatcher. 2. Do not move the patient unless
safety dictates.
ILLNESS OR INJURY TO STUDENTS
Emergency treatment for job-related injury or medical illness may be obtained by calling 911.
The Center will dispatch the appropriate emergency response personnel. The Police Department
and Fire Department will respond and arrange for transportation if required.
An Employer’s Report of Injury/Illness of Employee form must be completed for all incidents of
job related illness and injury. Please call the Compensation and Benefits section of Personnel
Services for forms and assistance.
Request emergency medical assistance by calling the Emergency Dispatch Center at 911.
8
FIRST AID
FIRST AID IS MINOR CARE ONLY . . . DO NOT JEOPARDIZE YOUR HEALTH OR THE
HEALTH OF THE PATIENT. WAIT FOR PROFESSIONAL HELP IF YOU ARE NOT ABLE
TO PROVIDE FIRST AID SAFELY OR ARE NOT TRAINED IN FIRST AID.
To obtain prompt professional emergency medical treatment, you should request the University
ambulance. The following is a brief summary of the procedures for requesting the University
ambulance.
1. Dial 911.
2. Provide:
D. Location where someone will meet the ambulance for directing personnel to the
injured.
The individual making the call should continue to stay on the phone with the dispatcher and
answer as many questions as possible regarding the condition of the injured person so that
information can be forwarded to the responding emergency personnel.
The Purdue University Fire Department maintains an Advanced Life Support Transport Service.
Medical emergencies should not be transported in personal or University vehicles. The
ambulance is on call 24 hours a day.
9
CRIME AND VIOLENT BEHAVIOR
The Purdue University Police Department is
a professional police agency staffed by
police officers with full powers of arrest. EMERGENCY ACTION
The Police Department is located in the
Terry Memorial House at 205 S. Martin In Progress Incidents:
Jischke Drive. For your assistance and
protection, the department is staffed 24 1. Protect yourself first.
hours a day, all year long.
2. Call 911.
ACTIVE SHOOTER
Give your name and location. The
If notified of an “active shooter,” take the dispatcher should be told that the incident
following steps: is in progress.
If the crime occurred on the Purdue University Campus, then you must contact the Purdue Police
Department at 494-8221 to report the crime. If the crime occurred in West Lafayette City, then
you need to contact the West Lafayette City Police at 775-5200 to initiate a report. In any event,
if the crime is an emergency that would require immediate police and/or medical response,
merely dial “911.” You do NOT need any coins to dial 911 from a pay telephone. Simply lift
the handset and dial “911.” Dialing 911 from a cell phone may connect you to the
Tippecanoe County 911 Center. They have a direct line to Purdue Police Department.
10
REPORTING CRIMES IN PROGRESS
If you are a victim or a witness to any in-progress criminal offense, report the incident as soon as
possible by dialing 911. You should attempt to provide as much of the following information as
possible:
1. Nature of the incident. MAKE SURE the dispatcher understands that the incident is in
progress!
Stay on the line with the dispatcher until help arrives. Keep the dispatcher updated on any
changes so responding units can be updated. Even if you cannot communicate, keep the line
open. The dispatcher may be able to learn more about what is happening.
If you have become a victim of a crime and it is not an emergency or life-threatening situation,
telephone the local jurisdictional Police Department; be prepared to provide at least the
following information:
1. Your name. Purdue Police 765-494-8221
2. Your address. West Lafayette Police 765-775-5200
Tippecanoe County Sheriff 765-423-9321
3. Your telephone number.
4. A brief synopsis of what occurred.
5. Your exact location at the time of the call (room #, apartment #, campus building, etc.)
For emergencies, use the Emergency Telephone System in the following manner:
• open the door and/or
• push the button
In a few seconds, Purdue Emergency Dispatch will answer.
11
PSYCHOLOGICAL CRISIS
A psychological crisis exists when an
EMERGENCY ACTION
individual is threatening harm to
himself/herself, or is agitated and disruptive. Call 911 (If the situation becomes
violent or life threatening)
If a psychological crisis occurs:
Counseling and Psychological
1. Students:
Services
Contact Counseling and
494-1707
Psychological Services (CAPS) at
494-6995 or 494-1707 Monday - Employee Assistance Program
Friday between 8 AM and 5 PM. 494-7707
During the academic year, after Crisis Center
hours, call 494-1724 Monday – 742-0244
Friday from 5 – 9 PM or Saturday
and Sunday between 10 AM – 6 PM.
1. Never try to handle a situation that you feel might be dangerous. Call the Purdue
Emergency Dispatch for help.
2. Notify Purdue Emergency Dispatch at 911 and clearly state that you need immediate
assistance. Give your name, location, and state the nature of the problem.
12
BOMB THREATS
All bomb threats must be treated as a serious
EMERGENCY ACTION
matter. To ensure the safety of the faculty,
staff, students, and the general public, bomb 1. Call 911 or use Emergency Call Box
threats must be considered real until proven and report incident.
otherwise. In most cases, bomb threats are
meant to disrupt normal activities. The If a suspicious object is observed:
procedures described below should be
implemented regardless of whether the 1. Don’t touch it!
bomb threat appears real or not.
2. Evacuate the area.
All personnel should acquaint themselves location from which the call is
with the following procedures: being made.
13
EXPLOSION
In the event of an explosion or similar
EMERGENCY ACTION
emergency, take the following action:
1. Take cover.
A. Immediately take cover under tables,
desks, etc., which will provide 2. Call 911.
protection from falling glass or
debris.
B. Phone 911.
BEFORE YOU HANG UP, MAKE SURE THE 911 DISPATCHER HAS ALL THE
INFORMATION NEEDED.
C. Evacuate the area as soon as it is safe to do so, following established building evacuation
procedures (See BUILDING EVACUATION).
14
HAZARDOUS MATERIAL SPILL/RELEASE
For spills, releases or incidents requiring
EMERGENCY ACTION
special training, procedures or personal
protective equipment (PPE) that is beyond 1. Secure the area.
the abilities of present personnel, take the
following steps: 2. Evacuate immediate area.
3. Call 911 or use Emergency Call
A. Immediately notify affected Box and report incident.
personnel and evacuate the spill area.
Pull the fire alarm if building
evacuation is required.
D. Evacuate the affected area at once and seal it off to prevent further contamination of
others until the arrival of emergency personnel.
E. Anyone who is contaminated by the spill should wash off the contamination; remain in
the vicinity, and give his/her name to the emergency personnel. If needed, first aid can
be started immediately.
F. No effort to contain or clean up spills and or releases should be made unless you have
been trained in the proper methods to do so.
G. Take appropriate steps to make sure no one evacuates through the contaminated area.
I. A campus Emergency Operations Center may be set up near the emergency site. Keep
clear of the incident command area unless you have official business.
15
TORNADO
2. Stay informed through local media sources on days when severe weather is
expected.
3. Obtain a NOAA Weather Radio with a warning alarm tone and battery backup to
receive warnings.
5. Contact the Fire Protection and Special Services Department (765-494-1432) for
more information on tornado safety.
2. Large hail.
6. Frequent lightning.
16
C. When Taking Shelter
1. Proceed to the basement of any building that has a basement or sub walk.
Position yourself in the safest portion of the area away from glass. Be prepared to
kneel facing a wall and cover your head.
2. In high-rise (four stories or more) buildings, vacate the top floor and move to a
lower floor or to the basement. Position yourself in an interior corridor away
from glass. Be prepared to kneel facing the wall and cover your head.
3. Occupants of wood-frame or brick buildings with wood floors should leave the
building and go directly to a more substantial concrete building, preferably with a
basement.
TORNADO WATCH
A “Tornado Watch” is issued when atmospheric conditions are favorable for the formation of
tornadoes in a given area. Under watch conditions stay informed by listening to radio or
television.
A TORNADO WARNING
A “Tornado Warning” indicates that a tornado has been sighted and poses a definite threat to a
given area. If the warning is for your area you should take shelter immediately!
SEVERE THUNDERSTORMS
The National Weather Service issues severe thunderstorm watches and warnings. Remember
that tornadoes are spawned from severe thunderstorms.
SIREN TESTING
The exterior warning sirens are tested at 11:00 a.m. on the first Saturday of every month except
during periods of adverse weather conditions.
17
SHELTER IN PLACE
A. What is Shelter In-Place?
C. Additional actions:
1. Close all doors and windows to the outside.
2. Do not use elevators as they may pump air into or out of the building (HAZMAT).
3. If possible, close and/or seal vents & ducts (HAZMAT event).
4. Do not go outside or attempt to drive unless you are specifically instructed to evacuate.
D. Information Sources
Tune to the Emergency Alert System station on your radio or television for further
information. The primary EAS station in Tippecanoe County is WASK (98.7 FM, 1450
AM). Other warning sources include: WLFI (TV 18), WGLM (106.7 FM), WSHW (99.7
FM), WAZY (96.5 FM), WBAA (92 AM, 101.3 FM).
Remain in place until Police, Fire, or other Emergency Response officials tell you it is
safe to leave or until information is announced through radio or television broadcasts
alerting you that it is safe to leave.
18
EARTHQUAKE
Unlike other emergencies, the procedures to
EMERGENCY ACTION
deal with an earthquake are much less
specific. Since earthquake magnitude 1. Take cover.
cannot be predetermined, everyone must
initiate emergency precautions within a few 2. Call 911 or use Emergency Call Box if
seconds after the initial tremor is felt, emergency assistance is necessary.
assuming the worst possible case.
3. Evacuate if alarm sounds or if told to
The best earthquake instruction is to take do so by emergency personnel.
precautions before the earthquake (e.g.,
secure or remove objects above you that
could fall during an earthquake).
2. If indoors, seek refuge under a desk or table or in a doorway and hold on. Stay
away from windows, shelves, and heavy equipment.
3. If outdoors, move quickly away from buildings, utility poles, overhead wires,
parking garages and other structures. CAUTION: Avoid downed power or
utility lines as they may be energized. Do not attempt to enter buildings until you
are advised to do so by the proper authorities.
1. Be prepared for aftershocks. Aftershocks are usually less intense than the main
quake, but can cause further structural damage.
3. Evaluate the situation and call 911 for emergency assistance, if necessary.
4. Do not use lanterns, torches, lighted cigarettes, or open flames, since gas leaks
could be present.
5. Open windows, etc., to ventilate the building. Watch out for broken glass.
19
7. Determine whether anyone has been caught in the elevators or was trapped by
falling objects. If so, call 911.
C. Damaged facilities should be reported to Emergency Dispatch. (NOTE: Gas leaks and
power failures create special hazards. Please refer to the section of the handbook on
UTILITY/ELEVATOR MALFUNCTION.)
E. If the evacuation alarm sounds, follow established building evacuation procedures (see
BUILDING EVACUATION).
1. If a window is available, place an article of clothing (shirt, coat, etc.) outside the
window as a marker for rescue crews.
20
UTILITY FAILURE
The West Lafayette Campus has a utility
system more complex than some cities and
EMERGENCY ACTION
communities. The possibility exists for a
1. Remain calm.
utility system failure of some nature and
magnitude. 2. Do not call the University Police
Department for information
For non-emergency repairs or information,
concerning utility failures unless you
call the Physical Facilities -- Work Request
have an emergency.
Center at 494-9999.
3. If you discover a water leak, gas leak,
If you discover a major water leak, gas leak,
or know the source of a utility failure,
or other major utility failure, call the
call the University Police Department.
Emergency Dispatch Center at 911. Do not
attempt to correct the problem on your own.
The Emergency Dispatcher will notify the 4. Call 911 if you are injured or require
necessary maintenance personnel, clean up, emergency assistance.
and insurance representatives. Please do not
call the Police Department for information
concerning a utility failure unless you have
an emergency.
Electrical/Light Failure
At present, some buildings may not be equipped with emergency lighting or the emergency
lighting may not provide sufficient illumination for safe exiting. It is recommended that you
consider keeping a flashlight and a portable radio in your office/work area.
Cease using all electrical equipment. Call the Physical Facilities -- Work Request Center at 494-
9999.
Cease all operations, exit the area immediately, and call the Emergency Dispatch Center. Do not
attempt to correct the problem yourself. Do not concern yourself with appliances or equipment.
Leave the area immediately.
21
ELEVATOR MALFUNCTION
If you become trapped in an elevator, use
EMERGENCY ACTION
the emergency telephone or activate the
elevator emergency bell within the elevator 1. Remain calm.
car.
If you are not inside the elevator but hear 2. Activate on-board emergency
an elevator bell, please take the following telephone or alarm.
actions. (Most elevators on campus are
equipped with an emergency telephone.) 3. Call 911 if you hear an elevator alarm.
• Give building location
A. Call 911.
• Tell where car is stopped
Give the emergency dispatcher the
following information: 4. Keep occupants calm.
Before you hang up, make sure the dispatcher has all the information they need.
B. Elevators have mechanical safety brakes that will operate in all situations, even during
power failures.
22
Supplemental Evacuation Guidelines for People with Disabilities
The following guidelines have been adopted by Purdue University to assist in planning for the
evacuation of people with physical disabilities.
__________________________________________________________________________________________
• Evacuate if possible.
• DO NOT use elevators, unless authorized to do so by emergency services personnel.
• Check on people with special needs during an evacuation. A “buddy system,” where
people with disabilities arrange for volunteers (co-workers/neighbors) to alert them and
assist them in an emergency, is recommended.
• Only attempt an emergency evacuation if you have had emergency assistance training or
the person is in immediate danger and cannot wait for emergency services personnel.
• ALWAYS ASK someone with a disability how you can help before attempting any
emergency evacuation assistance. Ask how he or she can best be assisted or moved, and
whether there are any special considerations or items that need to come with the person.
• If you have a physical disability and are unable to use stairways:
a) Move to an enclosed exit stairway, while taking care not to block the exit of building
personnel.
b) Request persons exiting by way of the stairway to notify the Fire Department of your
location.
c) Await Emergency Responders.
____________________________________________________________________________
Power Outages:
• If an outage occurs during the day and people with disabilities choose to wait in the
building for electricity to be restored, they can move near a window where there is
natural light and access to a working telephone. During regular business hours, Building
Deputies should be notified so they can advise emergency personnel.
• If people would like to leave and an evacuation has been ordered, or if the outage occurs
at night, call 911 and request evacuation assistance.
APPENDIX 1 23
The following guidelines are general and may not apply in every circumstance.
• Occupants should be invited to volunteer ahead of time to assist people with disabilities
in an emergency. If a volunteer is not available, designate someone to assist who is
willing to accept the responsibility.
• Two or more trained volunteers, if available, should conduct the evacuation.
• ALWAYS ASK people with disabilities how you can help before attempting any
emergency evacuation assistance. Ask how they can best be assisted or moved, and if
there are any special considerations or items that need to come with them.
• Try to avoid evacuating people who use wheelchairs while they are still in their
wheelchairs. This is standard practice to ensure the safety of people with disabilities and
volunteers. Wheelchairs will be evacuated later if possible.
• Proper lifting techniques (e.g. bending the knees, keeping the back straight, holding the
person close before lifting, and using leg muscles to lift) should be used to avoid injury to
rescuer’s backs. Certain lifts may need to be modified, depending on the disabilities of
the people. Volunteers can obtain more emergency evacuation information regarding
lifting techniques from the Affirmative Action Office.
• Provide verbal instructions to advise of the safest route or direction using simple
directions, estimated distances, and directional terms.
• DO NOT grasp a visually impaired person’s arm. Ask if he or she would like to hold
onto your arm as you exit, especially if there is debris or a crowd.
• Give other verbal instructions or information (i.e. elevators cannot be used).
• Get the attention of a person with a hearing impairment by establishing eye contact. If the
person’s back is toward you, tap him/her on the shoulder to get his/her attention. Clearly
state the problem. Gestures and pointing are helpful, but be prepared to write a brief
statement if the person does not seem to understand.
• Offer visual instructions to advise of safest route or direction by pointing toward exits or
evacuation maps.
Mobility Impairment
• It may be necessary to help clear the exit route of debris (if possible).
• If people with mobility impairments cannot exit, they should move to a safer area, e.g.,
o Most enclosed stairwells.
APPENDIX 1 24
o An office with the door shut which is a good distance from the hazard (and away
from falling debris in the case of earthquakes).
• Call 911 or notify police or fire personnel immediately about any people remaining in the
building and their locations.
• Police or fire personnel will decide whether people are safe where they are, and will
evacuate them as necessary. The Fire Department may determine that it is safe to
override the rule against using elevators.
• If people are in immediate danger and cannot be moved to a safer area to wait for
assistance, it may be necessary to evacuate them using an evacuation chair or a carry
technique.
Summary
Prepare occupants in your building ahead of time for emergency evacuations. Know your
building occupants. Train staff, faculty, and students to be aware of the needs of people with
disabilities and to know how to offer assistance. Hold evacuation drills in which occupants
participate, and evaluate drills to identify areas that need improvement. Plans must cover regular
working hours, after hours, and weekends. Everyone needs to take responsibility for preparing
for emergencies. People with disabilities should consider what they would do and whether they
need to take additional steps to prepare.
APPENDIX 1 25
SUSPICIOUS PACKAGE OR LETTER
If you receive a suspicious package or letter notify University Police Immediately.
CALL 911
APPENDIX 2 26
BOMB THREAT CHECKLIST
STAY CALM 9. WHERE ARE YOU CALLING FROM?
___________________________________
EXACT WORDS USED TO MAKE THE _________________________
THREAT (if possible):
__________________________________________
DESCRIPTION OF CALLER’S VOICE:
__________________________________________
__________________________________________
__________________________________________ CALLER’S NAME __________________
__________________________________________
__________________________________________ Accent _____ Race ________
APPENDIX 3 27
PURDUE UNIVERSITY
OFFICE OF THE PRESIDENT
EXECUTIVE MEMORANDUM No. C-43
II. Definitions
APPENDIX 4 28
B. The University will ensure that all reports of workplace violence are
treated confidentially to the maximum extent possible.
IV. Investigations
The University will promptly and thoroughly investigate all threats or acts
of violence in the workplace.
V. False Charges
VI. Retaliation
VII. Weapons The University will strictly enforce rules against possessing or
storing firearms or other weapons in the workplace. Office of the Vice
President and Treasurer Memorandum No. A-16 sets forth the
University's policy on weapons in University facilities.
VIII. Sanctions
Steven C. Beering
President
APPENDIX 4 29