Directorate General of Foreign Trade

User Help File

Status Holder Certificate (Certificate Management)

Feb 2021
Directorate General of Foreign Trade Status Holder Certificate User Help File

Table of Contents
1. Introduction and Accessing DGFT Portal......................................................................................... 3

2. Contact@DGFT ................................................................................................................................ 3

3. Registering on New Portal ............................................................................................................... 3

4. Forgot Password .............................................................................................................................. 6

5. Apply for Status Holder Certificate ................................................................................................. 8

6. My Dashboard (Submitted applications) ...................................................................................... 16

7. Print Certificate ............................................................................................................................. 18

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1. Introduction and Accessing DGFT Portal

This document is the help file for Status Holder Certificate in the new system. To access the new
portal, navigate to https://dgft.gov.in
The new portal is compatible with the following browsers: Chrome 70 + / Firefox 70 + / IE 11 +
Users are advised to refer to the latest help file available under Learn > Application Manuals in the
DGFT Portal.

2. Contact@DGFT
To raise a concern to DGFT the user may call the given Toll Free Helpline number given on the DGFT
Portal or raise a request using the “Contact@DGFT” page.

3. Registering on New Portal

To Register on Directorate General Foreign Trade (DGFT) portal you would require:
a) Internet Connection

b) Valid Email and Mobile Phone Number

Then proceed with the following steps.

1. Visit the DGFT website and proceed with registration process.

2. Enter the Registration Details.

• Select Register User as “Importer/Exporter”

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3. Enter the OTPs received on email and mobile number.

4. Upon Successful validation of the OTP, you shall receive a notification containing the
temporary password which you need to change upon first login.

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4. Forgot Password
If you have already registered and forgot the password, you may use the Forgot password feature
to request for a temporary new password and then set again your password by following the
below given steps.
1. Visit the DGFT website and click on Forgot Password hyperlink.

2. Enter registered email id in the username field.

3. Enter captcha code shown on the screen.

4. Click on the submit button.

5. Click OK to proceed with forgot password or click cancel to go back to previous screen.

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6. System will validate the email id provide by you and send the once time password on the
registered email id and mobile if email address is registered with DGFT. Registered User will be
linked to an IEC to proceed with Status Holder Certificate on Customer Portal

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5. Apply for Status Holder Certificate

To Apply for Status Holder certificate on the DGFT portal you would require:
Pre-requisites:
a) Valid Login Credentials to DGFT Portal (After Registering on DGFT Portal).

b) User should have an active Importer Exporter Code (IEC).

c) User should have Export Performance data in IEC profile (Export Details tab).

d) Active Firm’s Bank account for entering its details in the Application and to make online
payment of the application fee

Then proceed with the following steps:

1. Visit the DGFT website and login in to the portal with valid credentials.

2. Navigate to Services->Certificate Management->Apply Certificate->Status Holder

Certificate

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3. Click on “Start Fresh Application” button or click on “Proceed with Existing Application”
Button in case user already saved a draft application.

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4. Click on “Start Fresh Application Button”

a. User will be able to Sector of Export. In sector of export, if User choose Gems and
jewellery then only export performance data of 2 years out of total 4 years is mandatory in
IEC profile otherwise export performance data of 3 years out of 4 years is mandatory in
IEC profile. IEC Number of the firm, Name, Exporter type, address, telephone and email
details will be auto-populated as per IEC and will click on ‘Save & Proceed”.

b. Next tab is Status Holder Details.

5. Next tab is Status Holder Details.

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On this page, User can select the Category of Status applied for. There are 5 categories given below:

1. One Star Export House

2. Two Star Export House

3. Three Star Export House

4. Four Start Export House

5. Five Star Export House

For One Star Category, Export performance should be 3 Million (in USD), for Two Star category 25
Million, for Three Star 100 Million, Four Star 500 Million and for Five Star 2000 Million (USD)

If User selects ‘One Star Export House, Please specify field will be displayed with below values in
dropdown:

1.a.a. Micro, Small & Medium Enterprises (MSME) as defined in Micro, Small & Medium
Enterprises Development (MSMED) Act 2006.

1.a.b. Manufacturing units having ISO/BIS.

1.a.c. Units located in North Eastern States including Sikkim and Jammu & Kashmir.

1.a.d. Units located in Agri Export Zones

For above values, if chosen by User, he/she will get the double weightage for star status

Note: Export Performance data should be auto-populated from IEC profile of User (Export Details in
IEC).

Calcualtion details:

• Export of Goods without weightage will be user enterable. (1st row in above screenshot)

• Exports of Services without weightage will be enterable (2nd row row in above screenshot)

• FOR value converted in US$ for Deemed Exports will be Other Deemed Exports from IEC
profile.

• Exports of goods to SEZs/EOUs/EHTOs/STPs/BTPs will be Supplies to

EOU/BHP/EHTP/EHTP/STPI (from IEC profile) + Supplies to SEZs (from IEC profile)

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• Exports of Goods and Services with double weightage (in case of 1 star category only)
formula is 2*[(Direct Exports from IEC profile+Exports of Services from IEC profile) –
(Export of goods without weightage+Exports of Srvices without weightage)]

Note: Exports of Goods and Services with double weightage row will appear for One Star Export
House.
Similarly Exporter can apply for any star category as per export performance (current year & previous
4 years

“The summary of exports in the application for issuance of Status holder should be same as in the CA
certificate” will appear on Save & Next button.
6. Next tab is Attachments. Attachments for Status Holder Certificate are not mandatory.

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7. Under declaration, accept the terms, condition by clicking on check, and click on Sign button
sign the application using digital token.

8. After declaration, next tab is Application Summary. User will submit the application on
Summary Page.

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6. My Dashboard (Submitted applications)

1. User can check status of Submitted applications, check details of payment details,
view lifecycle and approved certificates via My Dashboard→ Submitted
Applications.

2. User can also print the certificate from dashboard. By clicking on Print button under
Action, user will be redirected to Summary Page and Print Summary button will be
there

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3. User can also check the life cycle of application by click on “View life cycle” button under
Actions

4. Similarly, User can Respond to Deficiency of Deficient File via ‘Respond to

Deficiency’ button under Action. User will be able to update the application form as per
deficiency remarks and will submit the application again. File number will be same for
Respond to deficiency.
By choosing Amendment as Yes or No, User can submit the form (editable fields or
attachment) as per requirement.
Amendment functionality is same for all processes (certificates)

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7. Print Certificate
User can print the certificate by using Print Certificate node under Certificate Management.

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