Strategic Management
Strategic Management
Strategic Management
Strategic Management
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Strategic Management
The Coca-Cola Company seems to be one of the most well-known and biggest
beverage corporations throughout the world. On May 8, 1886, Dr. John Pemberton debuted
the world's first Coca-Cola at Jacobs' Pharmacy in Atlanta, Georgia. We've evolved from a
single well-known drink to a full-service drink firm. Its objective is to develop brands and
drinking choices that people enjoy drinking to refresh themselves both emotionally and
physically (The Coca-Cola Company, 2021). Moreover, accomplished in ways that pay to a
more ecological business and a greater common goal that advances people's lives, society,
and the planet. Coca-Cola products are ingrained in the lives of a diverse group of individuals
of various color, ages, and cultural backgrounds. Coca-Cola seems to be well renowned for
its global appeal, with its products accessible in over 200 nations. As a well-known trademark
around the globe, Coca-Cola Business is responsible for the environment and person's health
issues, as customers embrace a healthier lifestyle and cleaner environment. The Coca-Cola
Company rarely stops functioning worldwide to offer people the drinks they want while also
improving the world we all inhabit. The Coca-Cola Corporation transforms its customer
passion into brands that people love, creating shared opportunities via growth. Moreover,
Coca-Cola India's leading beverage company in the country, providing consumers with a
of above 2.6 million retail locations, the Company and its bottling partners influence the lives
of millions of people. Its brands are among the most popular and widely distributed
sells beverage and concentrate bases. These authorized bottlers build local markets on their
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own and sell beverages to grocers, supermarkets, small retailers, restaurants, and a variety of
other businesses. Such customers, in turn, make their beverages accessible to customers all
over India. The Coca-Cola Firm analyzes its danger and potential within a general context as
a company operating with a growth attitude and has products in almost every country. The
Coca-Cola Company has reached a crucial transformative milestone (Chua et al., 2020). The
case study is about the Coca-Cola company's overall description and its problems, like water
management issues.
These are the traits that distinguish a corporation from its rivals. These are
distinguishing positive features, such as a strong brand name, a loyal customer base, or a
unique innovation that helps to gain a significant advantage over its competitors. SWOT
analysis may be useful in determining an organization's USP, which works as the basis for
the company's strength and maintains the firm ahead of its rivals in the marketplace.
Weaknesses, like benefits, are internal features of a company. Understanding these can aid in
identifying needs. It enables businesses to design strategies for correcting and managing their
weaknesses, allowing them to grow. Weaknesses, including strengths, poor brand image, new
turnover, or even a lack of money, have a significant impact on future action. SWOT analysis
what steps must be taken for further strategic planning, helping in the construction of an
organization‘s roadmap. It lets businesses better comprehend and detect internal and external
variables and the positive and negative effects they have. Such data can help firms be more
pace.
Coca-Cola Strengths
a) Strong brand identity – Coca-Cola is a well-known brand with such a unique brand
b) Superior brand equity — Coca-Cola is, without a doubt, among the best brands with
the greatest brand equity. According to Interbrand, it is the fifth-best worldwide brand
c) Extended global reach – Global reach is expanded – It sells its products in over 200
countries and serves 9 billion people daily. It has introduced around 500 new products
Coca-Cola. Its brands are known to resonate with people of all ages and ethnicities.
considered one of the more highly spirited brands in the United States. This well-
known brand is connected with 'happiness,' and it has great consumer devotion.
Customers may be able to recognize their favored flavor right away. They are having
e) The most valuable business — According to Forbes' 2019 ranking, Coca-Cola seems
to be the sixth most valuable brand globally. Coca-Cola has risen six positions from
f) Strong Market Share – Coca-Cola seems to have the biggest market share among
the only two biggest makers of soft drinks throughout the beverage industry, Coca-
Cola and Pepsi. Coca-most Cola's important growth factors are Coke, Diet Coke,
g) Massive distribution network — Coca-Cola has the largest and most powerful, and
including the Costa coffee chain, AdeS, Luze Tea, and others. Coca-ready-to-drink
Coca-Cola Weaknesses
a) A fierce battle with Pepsi — Coca- Cola's main rival is Pepsi. Coca-Cola would
have been the undisputed beverage industry leader if it had not been for Pepsi.
behind Pepsi in this area, developing various snack foods, including Lays and
c) Health issues - Flavoured drinks are a major source of sugar intake. It indicates two
serious health problems: obesity and diabetes. Coca-Cola seems to be the world's
against the consumption of these soft drinks. For the corporation, it is a contentious
this problem.
is being sued for patent infringement for utilizing a dispenser that recognizes
The corporation struck a new five-year agreement with Microsoft to sell business
software.
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research, Coca-Cola has been one of the four major consumer brands globally that
company relies and the basic production activities of KO. Furthermore, this resource
to overexploitation and increased demand for food and other consumer and
commercial goods whose production methods include water. These occurrences raise
change. As the global problem of water rises and water becomes increasingly scarce,
the general quality of accessible sources of water may decrease significantly, causing
the Coca-Cola system to suffer greater costs or encounter capacity limits that might
harm its profitability or net operating revenues throughout the long term (DeFranco,
2015).
Coca-Cola Opportunities
a) Create new products and broaden its categories — Coca-Cola, like Pepsi, can
develop new products in the food and health sectors. It has the potential to enhance
b) Increased presence in new markets - Several hot climatic regions consume the most
d) Packaged water — Kinley is one of Coca- Cola's packaged water companies. Coca-
Cola has a lot of space to grow in this sector. There is an opportunity to extend and
expansion, fast entrance into certain markets might be difficult. Coca- Cola's growth
in 2019 was fuelled by recent acquisitions such as Costa Tea, which can do so again.
It also has the financial means to buy start-ups or small and medium-sized businesses
(SMBs) in emerging countries and capitalize on the myriad opportunities they bring.
f) Broader Reach: The population keeps rising at a regular rate. Coca-Cola has
concentrated on strengthening a range of its business lines to benefit from this reality
and customers' trend toward healthy living. In nations such as India and China,
enthusiasm for the company's latest juice and coffee products has risen. Also,
developing countries confront acute clean water shortages, driving up demand for
bottled water goods. These core businesses have expanded at double-digit percentages
recently, suggesting a rise in demand for drinks other than Coca-Cola products. We
believe Coca-Cola will strive to distinguish its portfolio and supply diverse drink
such countries are steadily moving to healthier beverages. However, soft drinks or
consumption nearly doubles during the summer in developing countries like India,
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which has a hot summer. As a result, higher consumption in emerging countries could
Coca-Cola Threats
a) Water usage – Coca-Cola has been chastised for its water management policies.
Many ecological and financial groups have expressed concern that the firm utilizes a
significant amount of water in water-stressed regions. Also, it has been suggested that
against Coke and three other firms for their role in plastic pollution. Coca-Cola has
been singled out throughout the case for deceiving the public regarding its single-use
c) Direct and indirect competitiveness — While direct competition from Pepsi is clear
in the marketplace, several other firms indirectly compete with Coca-Cola. Starbucks,
Costa Coffee, Tropicana, Lipton juice, and Iced coffee are Coca-indirect Cola’s
d) Nutritious Options: It is no surprise that soft drink companies have been struggling
recently. Many people are turning to nutritious waters, smoothies, and other healthy
beverage alternatives due to a societal movement toward natural and organic items.
As a result, core soda offers containing significant levels of sugar and diet
alternatives, including artificial sweeteners, have gone out of favor with purchasers.
continue to improve their understanding of healthy dietary needs and fitness routines.
Furthermore, many health specialists have advocated for the abolition of high-sugar
meals and beverages, citing the increased danger of growing fat, acquiring diabetes,
and struggling with heart disease. Furthermore, a bad view of these beverages has
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grown due to federal authorities’ intention to impose excessive taxes on sodas and
sugary beverages.
operations, supply and transportation networks, and the income of many multinational
corporations. Coca-sales Cola’s fell dramatically in the second quarter of 2020, like
cafes, theatres, and other venues that provide roughly half of its income stayed closed
Recommendations
Depending on the overhead Coca-Cola SWOT assessment, we can infer that Coca-
Cola has a clear market position throughout the soda corporate. However, further creative
1. Entering the food market- It entails launching new goods across the snack and food
sectors.
social activists.
3. Updating its water distribution system and coping with environmental agency
condemnation.
including Fuze Tea, Dasani, and Hi-C, are not accessible in many emerging regions.
6. Working on ecological sustainability and green branding. It can enhance its market
brand reputation.
The Eisenhower Matrix also called the Urgent-Important Matrix, assists you in
deciding on and prioritizing activities based on necessity and significance, separating less
critical chores that should be delegated or avoided entirely. The Eisenhower Matrix seems to
list of actions or agenda items by categorizing them as their necessity and implication. This
matrix boosts productivity by showing you how to prioritize more effectively. This method
teaches you which things were worth the time and which were not (Bratterud et al., 2020).
While the Eisenhower Matrix is generally used for prioritization, it may also
determine how people or groups spend their time. The term “business” does not always imply
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“best production.” However, we might spend our time on a variety of jobs that have little
influence. The Eisenhower Matrix recognizes this and instead assists individuals in making
Items in quadrant 1 are, for example, important and should be given your undivided
attention. Taking care of these tasks and checking them off the checklist first guarantees that
the most urgent and vital items are not overlooked. Only once you have completed everything
in the first quadrant—or gotten as far as you can for the time being—should you turn your
attention elsewhere.
Furthermore, it assists you in prioritizing your work and increasing your productivity.
It is a program that allows you to evaluate and categorize the jobs you should be doing based
on their relevance and urgency. It is applicable in both your business and personal life. It will
enable you to better know your limits by planning and coordinating the work and so become
Furthermore, identifying your duties helps you become more realistic, take a step back, and
This matrix might help you develop overall time management skills. The most critical
tasks may be finished first by defining priorities clearly and concisely. The strategy is
especially useful for management positions since their time is generally quite precious, and
they can outsource less important duties to their staff. This, in turn, benefits employees by
increasing their involvement in the firm’s work operations. After utilizing the matrix, you can
judgments since the approach forces you to analyze the relevance of your duties and re-
evaluate what is vital and what is not. The Eisenhower Metrix assists you in prioritizing work
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and increasing efficiency. It is a program that allows you to analyze and categorize the jobs
you need to do based on their relevance and urgency. Using this strategy teaches you
essential aspects of planning, prioritizing, assigning, and arranging. The Eisenhower Matrix
Managers Flaws from Being a Real Leader and Negative Effect on Managers &
Employees Relationship
a) Leading From A Position Of Authority Or Ego: This will always be the case; ego
seems to be the root of most conflict and suffering. Others contend that know-it-alls
who believe they have the finest knowledge and suggestions and use that to control
undervaluing their employees. They do not engage, do not show empathy, or have
given up caring. In short, it should be the boss who believes that everyone is
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their issue is that they see both sides of a debate and sincerely want to achieve a plan
that benefits everybody. They exhaust themselves in their efforts to find solutions.
They eventually wind up satisfying no one, as the Aesop tale goes. They constantly
distribute choices to others, which would be fine for delegation, but the leader should
make numerous decisions himself. All leaders must be able to make well-thought-out
passing the buck – indicating that the administration is not operating effectively. If
you keep the workplace door closed almost all of the time and did not check out what
is happening around whenever there is an issue but cheerfully blame others, you
alignment towards similar objectives. Anxiety, bad feelings, and division rise to the
surface. Conflicts become “bugs beneath the desk”: even if everyone pretends they
are not there, their lingering “smell” permeates the entire environment. As a leader, it
is your responsibility to bring these fishes to the table and “cleanse them” by
resolving the underlying dispute. Your reward: a delicious fish meal at the end of the
day—an atmosphere that delivers nutritional delight while also helping to develop
better groups.
with regulating, managing, and strategic planning, and thus, by extension, individuals.
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From the other side, leadership entails motivating, motivating, and inspiring others
through fostering trust and being motivated to take good risks. To be a leader rather
That requires time and care, and it returns us to the fundamentals of bonding—the
productivity, especially unless other remaining workers are educated to replace the
i) Increased Stress: The pressure of working for a lousy boss can induce physical and
mental problems that make it harder for staff to achieve success. When you are
overloaded at business, you lack faith and may become irritated or withdrawn, which
reduces your performance. Employees that are stressed may become unhappy,
level of energy or excitement for their employment when nothing appears to please
the employer.
person’s behavior is anything that you can see or hear them do. Telling someone they have to
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generic, and will certainly result in defensiveness. Being explicit about the behaviors that the
person must exhibit to be professional, adaptable, or dependable will provide the recipient
beat about the bush when offering feedback since it may be unpleasant and embarrassing.
Consider providing comments to be the front-page newspaper piece rather than the editorial.
Be Timely – Feedback should generally be provided as near to the moment of the displayed
behavior as feasible. Perceptions can shift with time, evidence and details might be lost, and
the possibility of a dispute regarding the issue grows. Above all, do not hold bad comments
for a quarterly or annual performance evaluation. Sending someone bad comments months
care. Say what needs to be said when it needs to be stated. There will be fewer shocks since
people always will know where they’re going. Also, things do not get out of hand. It does not
happen once a year or every three months. However, this is the formal critique timetable;
unofficial, simple comments must be provided considerably more regularly – maybe once a
Do not Waiting For A Midterm Review: Employee feedback received shortly after an
incident has the greatest influence on performance. Whenever employees receive input on a
weekly basis, their engagement example when trying. If problems go unresolved, they can
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develop. So, by the moment the monthly performance evaluation arrives, you will be
presented with a slew of concerns that may have been prevented if brought up sooner.
Bring A Deep Amount Of Empathy: Giving feedback that reveals a significant gap in self-
significant separation, namely peeling off a scab, frequently produces powerful emotions that
might easily be misinterpreted as defensiveness. If you have had to bear the brunt of your
colleague’s problematic conduct, be sure you can set those emotions aside to have the
Avoiding Unsolicited Advice: Only one-third of people feel the input they get is beneficial.
It is usually unsolicited, which may generate much stress for the individual who receives it.
One may offer the worker control and boost the likelihood that they will react to the feedback
they provide by doing so. Allow your staff to steer feedback goals by aiding them in feeling
Keep things Private: Never criticize openly. Even praise, according to some, is best
conveyed in secret. Some folks just do not enjoy being the focus of attention. You might also
try providing employee feedback in terms of a written answer. This allows you to think and
respond more thoughtfully. Feedback is not only unpleasant for the receiver, but it may also
be unpleasant for the provider. You can assist in reducing some of the underlying strain by
Please keep the Discussion Running by Updating: Evaluation is difficult, and it requires
much thinking and works to do it well. Rather than approaching feedback talks as a one-and-
done, follow this up with your direct reporting and express appreciation whenever you notice
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progress. This will demonstrate your concern for their achievement and may encourage them
Moving from one place to another is referred to as travel. Long-distance travel, short-
distance travel, domestic travel, overseas travel, and a variety of other types of travel are all
instances of this. Importantly, travel encompasses both round trips and one-way trips, as well
as a wide range of travel goals. As a result, the travel business encompasses a wide range of
services that cater to the wants and wishes of people who have travelled through one area of
the world to another. Travel is one of the world's biggest service sectors, and it is becoming
increasingly significant in the modern era. It is focused on people's travel from one area to
another, and also the services they need along the way, and is strongly associated with the
health, social, and economic emergency. Travel & tourism are one of the worst-affected
industries, with worldwide demand falling as a result of global travel restrictions, such as the
It's difficult to get a snapshot of travel losses since data changes as rapidly as the virus
spreads. The World Travel & Tourism Council, a trade group representing major worldwide
travel corporations, estimates a worldwide loss of 75 million jobs as well as $2.1 trillion in
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revenue if the pandemic persists for many more months. Daily losses are reported; British
The travel industry in the United States has been hit especially severely. According to
the United States Travel Association, 4.6 million jobs will be lost by May, a figure that is
sure to rise. Weekly unemployment numbers in the United States surged to an all-time high
of 6.6 million, more than doubling in a week & by far the largest increase in half a century. In
states like Nevada, wherein Las Vegas casinos and mega hotels have closed, tourism
tourism caused by the coronavirus pandemic might cost the world economy more than $4
trillion in 2020 & 2021. The pandemic's direct effect on travel industry, as well as its massive
impact on other closely related industries, is responsible for the estimated loss. According to
the report, which has been co-presented with the United Nations World Tourism
Organization (UNWTO), international tourism as well as its closely related sectors will lose
$2.4 trillion in 2020 as a result of direct & indirect effects of a sharp reduction in
international tourist arrivals. A similar loss is possible this year, and the travel industry's
International tourism is likely to increase in the second half of this year, however the
UNCTAD analysis predicts a loss of $1.7 trillion to $2.4 trillion in 2021, in comparison
of 2019 levels.
The findings are based on simulations that solely account for the effects of reduced
foreign tourism, not interventions like economic stimulus programmes that could mitigate the
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pandemic's effect on the industry. In 2021, the paper evaluates the economic impacts of three
different scenarios in the tourism sector, all of which imply a decrease in international
arrivals.
Figure 1: In 2021, the world's GDP will suffer as tourism declines (3 alternative scenarios).
visitor arrivals — the most dismal projection – based on tourist reductions in 2020. In this
scenario, a $948 billion decline in global tourist receipts results in a $2.4 trillion loss in real
GDP, a two-&-a-half-fold rise. This ratio varies widely between countries, ranging from one
As per the report, this is a multiplier that is dependent on backward linkages in the
In Turkey, for instance, international tourism accounts for around 5% of GDP, yet the
country is expecting a 69 percent drop in international visitors in 2020. The loss in tourism
demand in the country is expected to be $33 billion, resulting in losses in closely related
Turkey's entire output has dropped by $93 billion, roughly three times its initial
shock. The drop in tourism alone accounts for nearly 9% of the country's actual GDP. Fiscal
The second scenario assumes a 63 percent drop in foreign visitor arrivals, which is a
less dismal UNWTO projection. In 2021, the third scenario, developed by UNCTAD, takes
It predicts a 75% decline in tourism in countries with relatively low vaccination rates
as well as a 37% fall in nations with high rates of vaccination, largely wealthy countries and
average, with a wide range of 0 to 15% based on the priorities of tourism to the economy.
In both developed and emerging economies, labor accounts for roughly 30% of tourist
expenditure. The industry, which hires many young and women people, has comparatively
The crisis has served as a wake-up call for governments at all levels to work in
recovery.
required.
Continued government assistance should already be paving the way for a more
• It will be critical to provide policy clarity & take actions to reduce uncertainty (to
Improving the evidence basis to inform policy and corporate decisions will be critical,
and this will be accomplished through data collection, data analysis and research
(OECD, 2020a).
Conclusion
SWOT analysis of Coca-Cola company has provided many essential facts about it. A
SWOT analysis is amongst the most often utilized strategic planning techniques. It is used in
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some capacity by the majority of businesses. SWOT analysis is a popular beginning for
strategic planning. The value of a SWOT analysis is frequently contingent on the critical
perspective of people in management who undertake the study. If management (or consultant
administration) can supply impartial, relevant data for the analysis, the outcomes will
for future threats from competitors. A SWOT analysis thoroughly analyses the company's
Additionally, the paper also considered the feedback process. By having clear,
efficient communication during any form of collaboration, you reduce time spent enhancing
someone's work, remove errors caused by misunderstanding, and avoid regrets from those
who believe they failed. Feedback promotes trust and transparency. It commonly includes
criticism, which most people would find unsettling. However, if properly provided, it can
benefit their development. Feedback entails carefully listening, taking the time to assess, and
then envisioning the best way to improve. It provides valuable criticism and allows everyone
to identify what they can change to improve their attention and performance. It brings people
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