Quiz Pertemuan 1 PO

10/6/22, 8:34 AM Quiz pertemuan 1: Attempt review
PERILAKU ORGANISASI SI-45-AKSEL [WRP]

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Pertemuan 1 : Pengantar Perilaku Organisasi /
Quiz pertemuan 1
Started on Tuesday, 4 October 2022, 2:33 PM
State Finished
Completed on Tuesday, 4 October 2022, 2:45 PM
Time taken 11 mins 29 secs
Marks 65.00/65.00
Grade 10.00 out of 10.00 (100%)
Question 1
Correct
Mark 1.00 out of 1.00
________ allow(s) people to communicate and work together even though they may be thousands of miles apart.
Select one:
a. Stratified work environments
b. Decentralized communication
c. Networked organizations 
d. Flexible cubicles
e. Evidence-based management
The correct answer is: Networked organizations
https://lms.telkomuniversity.ac.id/mod/quiz/review.php?attempt=5210974&cmid=2321075&showall=1 1/33
Question 2
Correct
________ blends concepts from psychology and sociology and focuses on the influence people have on one
another.
Select one:
a. Corporate strategy
b. Political science
c. Archaeology
d. Anthropology
e. Social psychology 
The correct answer is: Social psychology
Question 3
Correct
________ focuses on the study of people in relation to their social environment.
Select one:
a. Political science
b. Sociology 
c. Psychology
d. Operations management
e. Corporate strategy
The correct answer is: Sociology
Question 4
Correct
________ is a measure of how organizations are becoming more heterogeneous in terms of gender, race, and
ethnicity.
Select one:
a. Affirmative action
b. Workforce diversity 
c. Operational homogeneity
d. Globalization
e. Organizational culture
The correct answer is: Workforce diversity
Question 5
Correct
________ is a science that seeks to measure, explain, and sometimes change the behavior of humans and other
animals.
Select one:
a. Psychology 
b. Political science
c. Organizational behavior
d. Psychiatry
e. Sociology
The correct answer is: Psychology
Question 6
Correct
________ is an effect of increasing globalization.
Select one:
a. An ever increasingly homogeneous workforce
b. Jobs moving to nations with low-cost labor 
c. More expensive consumer goods
d. An increase in manufacturing jobs in developed nations
e. Shared economic values among all cultures
The correct answer is: Jobs moving to nations with low-cost labor
Question 7
Correct
________ is the study of the impact that individuals, groups, and structure have on behavior within organizations.
Select one:
a. Performance management
b. Organizational strategy
c. Organizational behavior 
d. Employee relations
e. Leadership
The correct answer is: Organizational behavior
Question 8
Correct
"Big data" has been recently applied to making effective decisions and ________.
Select one:
a. none of the above
b. creation of surveys
c. managing human resources 
d. marketing campaigns
e. decreasing online sales
The correct answer is: managing human resources
Question 9
Correct
53) Given the climate of "temporariness" in modern organizations, employees must ________.
Select one:
a. be prepared to stay in the same position for longer periods of time
b. foster friendship within the work environment
c. have closer connections with their peers
d. limit their mobility if they hope to compete
e. continually update their knowledge and skills 
The correct answer is: continually update their knowledge and skills
Question 10
Correct
According to Robbins and Judge, organizational behavior can be analyzed on all of the following levels except
________.
Select one:
a. outcome 
b. organizational
c. group
d. individual
e. none of the above
The correct answer is: outcome
Question 11
Correct
An ethically healthy climate ________.
Select one:
a. interferes with the actual performance of the organization
b. cannot be created by managers, but must be dictated by the organization's mission
c. is non-existent in businesses
d. seldom allows employees to do their work productively
e. exists where employees confront a minimal degree of ambiguity regarding what constitutes right and 
wrong behaviors
The correct answer is: exists where employees confront a minimal degree of ambiguity regarding what constitutes
right and wrong behaviors
Question 12
Correct
Analyzing relationships, determining causes and effects, and basing conclusions on scientific evidence all constitute
aspects of ________ study.
Select one:
a. intuitive
b. organizational
c. theoretical
d. case-based
e. systematic 
The correct answer is: systematic
Question 13
Correct
As managers oversee the movement of jobs to countries with low-cost labor, ________.
Select one:
a. they work themselves out of a job
b. they avoid markets like China and other developing nations
c. they must deal with strong criticism from labor groups 
d. they manage less diverse workforces
e. they tend to ignore the home country needs
The correct answer is: they must deal with strong criticism from labor groups
Question 14
Correct
Austin is a graduate student helping to organize a study on individual job satisfaction. The study focuses on the top
five causes of satisfaction or dissatisfaction on a job. His department is surveying 200 individuals in 100 different types
of organizations. Austin is most likely a graduate student in the department of ________.
Select one:
a. political science
b. psychology 
c. anthropology
d. social psychology
e. archaeology
The correct answer is: psychology
Question 15
Correct
Betty believes that it is best to take the casual or common sense approach to reading others. She needs to remember
that ________.
Select one:
a. the casual approach is nonsensical, and should be avoided as much as possible
b. laboratory experiments on human behavior often result in unreliable findings
c. the casual or common sense approach to reading others can often lead to erroneous predictions 
d. the systematic approach and the casual approach are one and the same
e. behavior is unpredictable, hence there is no accurate way to analyze it
The correct answer is: the casual or common sense approach to reading others can often lead to erroneous
predictions
Question 16
Correct
Employees today are ________.
Select one:
a. increasingly certain about what constitutes appropriate ethical behavior
b. less likely to engage in unethical practices
c. expressing increased trust in management
d. expressing increased confidence in management
e. increasingly uncertain about what constitutes appropriate ethical behavior 
The correct answer is: increasingly uncertain about what constitutes appropriate ethical behavior
Question 17
Correct
Group behavior, power, and conflict are central areas of study for ________.
Select one:
a. operations analysts
b. social psychologists 
c. philanthropists
d. archaeologists
e. anthropologists
The correct answer is: social psychologists
Question 18
Correct
Human beings are complex, and few, if any, simple and universal principles explain organizational behavior.
Nevertheless, it does not mean that OB cannot offer reasonably accurate explanations of human behavior or make
valid predictions. It does mean that OB concepts must ________.
Select one:
a. be consistently applicable across a wide range of situations
b. avoid assumptions
c. reflect situational, or contingency, conditions 
d. attempt to establish cause-and-effect relationships
e. focus on the reliability and validity of research data
The correct answer is: reflect situational, or contingency, conditions
Question 19
Correct
In order to predict human behavior, it is best to supplement your intuitive opinions with information derived in what
fashion?
Select one:
a. systematic study 
b. speculation
c. common sense
d. organizational theory
e. direct observation
The correct answer is: systematic study
Question 20
Correct
Janet needs to assign a very important advertising account to one of her writers. First she reviewed each writer's work
load, then she studied the sales data of the products for the last three campaigns of each writer, then she reviewed
each writer's annual review to familiarize herself with their goals. Finally, she gave the account to Paula, a very
creative, efficient, writer who has had high sales results with her last three clients' products. Janet's management style
is based on ________.
Select one:
a. subjective assessments
b. systematic study 
c. intuition or "gut feeling"
d. organizational behavioral studies
e. preconceived notions
The correct answer is: systematic study
Question 21
Correct
Jude is a social psychologist. He is working on a concept in social psychology, which is a major study area, and
learning how to implement it and how to reduce barriers to its acceptance. Jude is studying the concept of
________.
Select one:
a. ethics
b. power
c. fatigue
d. culture
e. change 
The correct answer is: change
Question 22
Correct
Managers and their organizations are responding to the problem of unethical behavior in all of the following ways
except ________.
Select one:
a. by providing in-house advisors who can be contacted for assistance in dealing with ethical issues
b. by creating protection mechanisms for employees who reveal internal unethical practices
c. by offering seminars, workshops, and other training programs to try to improve ethical behaviors
d. by hiring people who can identify unethical employees and take action against them 
e. by writing and distributing codes of ethics to guide employees through ethical dilemmas
The correct answer is: by hiring people who can identify unethical employees and take action against them
Question 23
Correct
Many employees of global firms are "on call" 24 hours a day for all of the following reasons except ________.
Select one:
a. they are facing increasing demands of globalization and competition
b. they are being asked to put in longer hours by their organizations
c. they need to consult with colleagues or customers eight or ten time zones away
d. they are able to create and structure their own roles with flexible work schedules 
e. they can now do their work at home or other non-office locations
The correct answer is: they are able to create and structure their own roles with flexible work schedules
Question 24
Correct
Munwar and Jackson both work as logistics supervisors at a successful restaurant management company. Recently,
the manager for District G retired and both Munwar and Jackson have been approached about filling the position.
While Munwar was excited about the possible promotion, Jackson was not interested in the position because it would
require relocation and travel as well as the supervision of over 200 employees. Jackson's behavior can be explained
by ________.
Select one:
a. contingency variables 
b. organizational behavior
c. sociology
d. big data
e. interpersonal skills
The correct answer is: contingency variables
Question 25
Correct
Myriam is analyzing the gender roles of men and women in management in the United States and comparing them
to the gender roles in management in Japan. She is surveying fifty male and fifty female managers in each country to
compare their daily behavior. Myriam's study exemplifies how ________ contributes to OB.
Select one:
a. anthropology 
b. corporate strategy
c. archaeology
d. psychology
e. political science
The correct answer is: anthropology
Question 26
Correct
OB concepts must reflect contingency conditions for all of the following reasons except ________.
Select one:
a. one person's behavior changes in different situations
b. our predictions and assumptions are almost accurate all the time 
c. we are limited in our ability to make sweeping generalizations
d. human beings are complex
e. two people often act very differently in the same situation
The correct answer is: our predictions and assumptions are almost accurate all the time
Question 27
Correct
Organizational behavior is constructed from all of the following disciplines except ________.
Select one:
a. psychology
b. social psychology
c. physics 
d. anthropology
e. sociology
The correct answer is: physics
Question 28
Correct
Organizations need to ensure that hiring and employment policies create equal access and opportunities to
individuals, regardless of ________.
Select one:
a. gender 
b. experience
c. educational qualification
d. computer skills
e. technical know-how
The correct answer is: gender
Question 29
Correct
Psychology's major contributions to the field of organizational behavior have been primarily at what level of analysis?
Select one:
a. the level of culture
b. the level of interacting groups
c. the level of the organization
d. the level of the group
e. the level of the individual 
The correct answer is: the level of the individual
Question 30
Correct
Raul is a financial analyst who oversees the daily financial expenditures for a major big box retailer. On a typical day,
Raul does not interact with other employees and only meets with his team on Monday afternoons; however, he
typically has to run a report at 7:30 am and then a final report at 7:30 pm. Raul and his wife Emily have a 6 month old
son and Emily will soon be returning to work thus requiring the couple to engage childcare. To enhance Raul's well-
being at work, his manager could ________.
Select one:
a. None of these ideas would enhance Raul's well-being.
b. allow Raul to completely work from home
c. fire Raul
d. allow Raul to work from home four days a week 
e. reassign Raul to a position which requires less time
The correct answer is: allow Raul to work from home four days a week
Question 31
Correct
Raymond is completing a study on discrimination in which he has noted that saleswomen who wear skirt suits make
more sales than saleswomen who only wear pant suits. However, Raymond determined that his findings only
pertained to those industries in which the purchasing decision maker is traditionally masculine. For example, the sales
results were the same for all women selling to medical office managers, a female dominated field. Raymond used
________ variables to more accurately explain his results.
Select one:
a. contingency 
b. general
c. global
d. dependent
e. non-reactive
The correct answer is: contingency
Question 32
Correct
Situations where an individual is required to define right and wrong conduct are termed ________.
Select one:
a. ethical dilemmas 
b. organizational complexities
c. diversity issues
d. human resource problems
e. social puzzles
The correct answer is: ethical dilemmas
Question 33
Correct
The blurring of the line between work and non-work time has created ________.
Select one:
a. higher pay scales for more hours worked
b. greater job satisfaction
c. a more stable workforce
d. dual career households
e. personal conflicts 
The correct answer is: personal conflicts
Question 34
Correct
The common characteristic of service jobs is that they require ________.
Select one:
a. little job knowledge
b. low pay
c. substantial interaction with an organization's customers 
d. a focus on productivity
e. little technical competence
The correct answer is: substantial interaction with an organization's customers
Question 35
Correct
The difference between good and bad management can be the difference between ________ and ________.
Select one:
a. productivity; unproductivity
b. collaboration; noncooperation
c. development; deterioration
d. profit; loss 
e. employment; success
The correct answer is: profit; loss
Question 36
Correct
The science of ________ was developed by applying general concepts to a particular situation, person, or group.
Select one:
a. organizational behavior 
b. sociology
c. psychology
d. anthropology
e. social psychology
The correct answer is: organizational behavior
Question 37
Correct
The subject of organizational culture has been most influenced by which behavioral science discipline?
Select one:
a. corporate strategy
b. political science
c. social psychology
d. anthropology 
e. psychology
Question 38
Correct
The use of temporary work groups and employee rotation has reduced the ________ of working in a specific group,
as well as the security attached to it.
Select one:
a. predictability 
b. satisfaction
c. morale
d. autonomy
e. spontaneity
The correct answer is: predictability
Question 39
Correct
There is a connection between companies which have ________ and the incorporation of organizational behavior
principles.
Select one:
a. superior financial performance 
b. all of the above
c. specialized technical processes
d. long-lasting CEO's
e. high turnover rates
The correct answer is: superior financial performance
Question 40
Correct
This field of study has helped us understand differences in fundamental values, attitudes, and behavior between
people in different countries and within different organizations.
Select one:
a. operations research
b. anthropology 
c. political science
d. corporate strategy
e. psycholinguistics
Question 41
Correct
Timothy works with people of various nationalities and faiths. How can he effectively manage people from different
cultures?
Select one:
a. by using his own motivations to guide others
b. by keeping a straightforward and open communication style
c. by adapting his management style to their differences 
d. by treating everyone uniformly, regardless of their background
e. by guiding them to adapt to his management style
The correct answer is: by adapting his management style to their differences
Question 42
Correct
What are the three primary determinants of behavior in organizations?
Select one:
a. individuals, groups, and structure 
b. groups, structure, and profit structure
c. individuals, profit structure, and job satisfaction
d. profit structure, organizational complexity, and job satisfaction
e. individuals, groups, and job satisfaction
The correct answer is: individuals, groups, and structure
Question 43
Correct
Whereas ________ focuses on differences among people from different countries, ________ addresses
differences among people within given countries.
Select one:
a. psychology; social psychology
b. workforce diversity; globalization
c. globalization; workforce diversity 
d. culturalization; workforce diversity
e. culture; diversity
The correct answer is: globalization; workforce diversity
Question 44
Correct
Which behavioral science discipline is most focused on understanding individual behavior?
Select one:
a. social psychology
b. anthropology
c. sociology
d. organizational behavior
e. psychology 
Question 45
Correct
Which field of study has contributed to OB through its research on organizational culture and formal organization
theory and structure?
Select one:
a. sociology 
b. operations management
c. political science
d. corporate strategy
e. psychology
The correct answer is: sociology
Question 46
Correct
Which of the following explains the usefulness of the systematic approach to the study of organizational behavior?
Select one:
a. Human behavior is not consistent.
b. Human behavior is not random. 
c. Human behavior is often not sensible.
d. Human behavior is rarely predictable.
e. Human behavior does not vary a great deal between individuals and situations.
The correct answer is: Human behavior is not random.
Question 47
Correct
Which of the following factors makes it imperative that organizations be fast and flexible?
Select one:
a. workforce diversity
b. truncated capacity
c. advances in corporate strategy
d. corporate excess
e. globalization 
The correct answer is: globalization
Question 48
Correct
Which of the following has not contributed to blurring the lines between employees' work life and personal life?
Select one:
a. organizations asking employees to put in longer hours
b. the increase in dual career households
c. communication technology allowing employees to work any time and from any place
d. creation of flexible teams 
e. the creation of global organizations
The correct answer is: creation of flexible teams
Question 49
Correct
Which of the following is not a core topic of organizational behavior?
Select one:
a. motivation
b. conflict
c. work design
d. attitude development
e. resource allocation 
The correct answer is: resource allocation
Question 50
Correct
Which of the following is not a reason why business schools have begun to include classes on organizational
behavior?
Select one:
a. to increase manager effectiveness in organizations
b. to expand organizations' consulting needs 
c. to help increase organizations' profits
d. to help organizations attract top quality employees
e. to improve retention of quality workers
The correct answer is: to expand organizations' consulting needs
Question 51
Correct
Which of the following is not a topic or concern related to OB?
Select one:
a. productivity
b. leader behavior
c. turnover
d. family behavior 
e. management
The correct answer is: family behavior
Question 52
Correct
Which of the following is not an action characteristic of an organization in flux?
Select one:
a. selling off poorly performing divisions
b. downsizing operations
c. reorganizing divisions
d. subcontracting noncritical services and operations to other organizations
e. replacing temporary workers with permanent ones 
The correct answer is: replacing temporary workers with permanent ones
Question 53
Correct
Which of the following is not an example of an ethical dilemma?
Select one:
a. Do I offer a bribe to land a contract?
b. Do I write a check on a closed account?
c. Do I fire a whistle blower for exposing the company's wrongdoing?
d. Do I fire an employee to avoid paying her a big bonus?
e. Do I allow some employees to work from home, and not others? 
The correct answer is: Do I allow some employees to work from home, and not others?
Question 54
Correct
Which of the following is not an example of people who can work from home or other non-office locations?
Select one:
a. book and media editors
b. systems analysts
c. assembly line workers 
d. technical writers
e. medical transcribers
The correct answer is: assembly line workers
Question 55
Correct
Which of the following is not considered a key quality of an employee in a customer-responsive culture?
Select one:
a. good computer skills 
b. knowledgeable
c. willing to do what's necessary to please the customer
d. friendly and courteous
e. accessible
The correct answer is: good computer skills
Question 56
Correct
Which of the following is the major challenge to managers in a fully networked organization?
Select one:
a. eliminating the need for paper communication by relying entirely on e-mail, file transfers, and the like
b. maintaining a "virtual office" through the use of computers, interoffice networks, and the Internet
c. retaining team members who can easily move to another employer when demand for their services changes
d. managing contract and temporary workers
e. managing people who work together but are geographically separated 
The correct answer is: managing people who work together but are geographically separated
Question 57
Correct
Which of the following problems would an OB study be least likely to focus on?
Select one:
a. excessive turnover among volunteer workers at a non-profit organization
b. a decrease in sales due to growing foreign competition 
c. an increase in theft by employees at a retail store
d. a fall in productivity in one shift of a manufacturing plant
e. an increase in absenteeism at a certain company
The correct answer is: a decrease in sales due to growing foreign competition
Question 58
Correct
Which of the following statements best describes contingency variables?
Select one:
a. They are factors that moderate the relationship between two or more events or situations. 
b. They are simple and universal principles that explain organizational behavior.
c. They are the cause-and-effect principles that tend to apply to all situations that have been discovered.
d. There is general consensus among OB researchers that they can be controlled.
e. They are scientific factors based on universal truths.
The correct answer is: They are factors that moderate the relationship between two or more events or situations.
Question 59
Correct
Which of the following statements is not true about work force diversity?
Select one:
a. Disability is a category of workforce diversity.
b. Workforce diversity is a concern only in the United States. 
c. Sexual orientation is a part of workforce diversity.
d. Managing workforce diversity presents many challenges.
e. Workforce diversity focuses on differences within a country.
The correct answer is: Workforce diversity is a concern only in the United States.
Question 60
Correct
Which of the following was the most significant change in the United States labor force during the last half of the
twentieth century?
Select one:
a. the steady increase in the percentage of employed males
b. increases in the percentage of United States citizens of Hispanic origin
c. the rapid increase in the number of female workers 
d. the increasing number of African-Americans at all levels within the workforce
e. substantial decreases in the number of workers who are under 55
The correct answer is: the rapid increase in the number of female workers
Question 61
Correct
Which of the following would not be considered a service employee?
Select one:
a. Fast food counter worker
b. Automobile repair technician
c. Police officer 
d. Sales clerk
e. Financial planner
The correct answer is: Police officer
Question 62
Correct
Which one of the following is not an example of globalization?
Select one:
a. At Finland-based phone maker Nokia's renowned research center in Helsinki, non-Finns now outnumber Finns.
b. After years of lackluster performance, Boeing realized it needed to change its business model. 
c. ExxonMobil, a so-called United States company, reported that less than six percent of their 2011 earnings were
from gas and products sales in the United States.
d. McDonald's sells hamburgers in more than 100 countries in six continents.
e. All major automobile makers now manufacture cars outside their borders.
The correct answer is: After years of lackluster performance, Boeing realized it needed to change its business
model.
Question 63
Correct
Workforce diversity means that organizations are becoming more heterogeneous in terms of all of the following
except ________.
Select one:
a. age
b. gender
c. religion
d. domestic partners
e. socio-economic status 
The correct answer is: socio-economic status
Question 64
Correct
You are bringing together faculty from different behavioral disciplines to author a new textbook in organizational
behavior. Represented are professors from psychology, sociology, social psychology, anthropology, political science,
and industrial engineering. Which faculty member should furnish information about personality, learning, and
motivation?
Select one:
a. sociology
b. psychology 
c. industrial engineering
d. anthropology
e. political science
Question 65
Correct
You are bringing together faculty from different behavioral disciplines to author a new textbook in organizational
behavior. Represented are professors from psychology, sociology, social psychology, anthropology, political science,
and industrial engineering. You should expect that the faculty member from ________ will probably contribute
information about large-scale group behavior.
Select one:
a. anthropology
b. industrial engineering
c. psychology
d. social psychology
e. sociology 
The correct answer is: sociology
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10/6/22, 8:34 AM Quiz pertemuan 1: Attempt review

PERILAKU ORGANISASI SI-45-AKSEL [WRP]

Started on Tuesday, 4 October 2022, 2:33 PM

Completed on Tuesday, 4 October 2022, 2:45 PM

Time taken 11 mins 29 secs

Grade 10.00 out of 10.00 (100%)

Mark 1.00 out of 1.00

a. Stratified work environments

The correct answer is: Networked organizations

Mark 1.00 out of 1.00

The correct answer is: Social psychology

Mark 1.00 out of 1.00

________ focuses on the study of people in relation to their social environment.

The correct answer is: Sociology

Mark 1.00 out of 1.00

The correct answer is: Workforce diversity

Mark 1.00 out of 1.00

The correct answer is: Psychology

Mark 1.00 out of 1.00

________ is an effect of increasing globalization.

a. An ever increasingly homogeneous workforce

b. Jobs moving to nations with low-cost labor 

c. More expensive consumer goods

d. An increase in manufacturing jobs in developed nations

e. Shared economic values among all cultures

Mark 1.00 out of 1.00

The correct answer is: Organizational behavior

Mark 1.00 out of 1.00

a. none of the above

c. managing human resources 

e. decreasing online sales

The correct answer is: managing human resources

Mark 1.00 out of 1.00

a. be prepared to stay in the same position for longer periods of time

b. foster friendship within the work environment

c. have closer connections with their peers

d. limit their mobility if they hope to compete

e. continually update their knowledge and skills 

Mark 1.00 out of 1.00

e. none of the above

The correct answer is: outcome

Mark 1.00 out of 1.00

An ethically healthy climate ________.

a. interferes with the actual performance of the organization

b. cannot be created by managers, but must be dictated by the organization's mission

d. seldom allows employees to do their work productively

Mark 1.00 out of 1.00

The correct answer is: systematic

Mark 1.00 out of 1.00

a. they work themselves out of a job

b. they avoid markets like China and other developing nations

c. they must deal with strong criticism from labor groups 

d. they manage less diverse workforces

e. they tend to ignore the home country needs

Mark 1.00 out of 1.00

The correct answer is: psychology

Mark 1.00 out of 1.00

a. the casual approach is nonsensical, and should be avoided as much as possible

b. laboratory experiments on human behavior often result in unreliable findings