New Capability PPT TCI Freight

Transport Corporation of India Limited
Why TCI ?
(Confidential)
MOVING INDIA’S
GROWTH STORY.
About TCI
2
Index:
1. About TCI
2. Operations – Process Flow
3. Operations – IT Capabilities
4. Operations – Consolidation Centers/Transshipments
5. Operations – VTS
6. Operations – Project Team (Manpower)
7. Operations – Service Levels (Damage Free Delivery)
8. Commitments to HSE
9. Knowledge initiative and Digital presence
3
Key Facts
1958 2.5%
3200Cr. 6000+
Year of Turnover Movement by Value of Employees Strength

Establishment India GDP
1400+ 11 Mn Sqft
12000
Company Owned Warehouse Vehicles/Day

Branches Covered Area Managed on Road
4
Capabilities
E-Com Chemical
8 Fulfilment centers
Logistics
Solid, Liquid & Gas bulk in
ISO Tanktainers
Connecting
Cold-Chain
SAARC World-Class Cold Chain Warehouse in
Bangladesh, Nepal, Bhutan, Gurgaon
Srilanka, Pakistan
Multi-modal Logistics
Rail and Coastal
Promoting Green
5
Logistics
Joint Venture Companies

Together we are… JV with CONCOR to provide
end to end multi modal solutions.
FTL/FCL, LTL & Over-
dimensional cargo
JV with Mitsui & Co for Auto logistics
services through
(Toyota India project)
Road, Rail & Sea.
TCI Transportation A JV between Indorama Eleme
A Single-window
Company Nigeria Ltd. Petrochemicals Ltd. and TCI Global
solutions enabler from
Conceptualization to
Implementation Other Group Companies
Leading player in Coastal Specialized in offering time definite
Shipping , NVOCC & solutions with strength of 2000+ team
Project Cargo of professional and 13000+ delivery
points.
TDL undertakes development of the
Cater to local logistics commercial properties of TCI. It also
requirement of a develops large scale Warehouses,
country Logistics Parks etc
A 100% wholly owned subsidiary at
Bangladesh. Provides end to end
………..India’s leading integrated multimodal logistics logistics solutions in Bangladesh 4
services provider………….. including cross border transactions.
6
Corporate Governance
LISTED ENTITY ISO CERTIFIED RATED BY
IATACERTIFICATE
Business SuperbrandOf The Economic TimesIconic

2016-17 Brands Of India -2017
7
(A Division of Transport Corporation of India Limited)
8
Over View & Key Information
 Became Public Limited in 1974

Incorporated in 1958
 ODC Segment Launched in 2007
Flagship Division of TCI Group
 Rail Segment Launched in 2010
Pioneer in Computerization with First
JV with CONCOR signed in 2010 for
Computer Installed in 1968
Container Transportation via Rail Mode
Turn Over: 1000.00 Crores (2017-18)  Workforce: 2100+

Office Network: 600+  Real-time Online Tracking of Vehicles
through GPS installed in All Vehicles
Hub & Spoke Distribution Model  No. of Trucks Handled Per Day: More
Hubs: 25 in Nos. with 6.25 Lakh Sq Ft than 2000
 No. of Consignments booked per day:
Hub Space are. more than 5000
9
Transport Corporation of India Limited Capabilities
600 + Own Office 25 Hub in PAN India, Having
Network in India 6.25 lakhs Space Facility,
24X7 Working at all Hub
Centers
2100 + dedicated, Skilled & Tracking of vehicle through

Trained Workforce GEO Fencing System, Pre
Loading Plan and Quick
service to Customers.
Fully Computerized operations

Modern MHE’s Like
with 24x7 Track and Trace
Crane, Hand Trolley, &
consignments
other equipment's for
safe handling.
KAM Facility , Auto MIS, Training to Teams,

VAS Customize Billing, Customer Drivers, doing KYT’s,
Login Forms. following Safety Norms
10 10
 Domestics Surface Transport

• Full Truck Load, Less than Truck Load and Sundry Services
• Services from 600+ owned offices
• Customer base of 2,50,000 +
 Rail Services include:

• Containers, Parcel van and wagons
• Special automotive wagons
 Over Dimensional Cargo

• Project Management
• Own Hydraulic axles and trailers
11
Conventional Transportation
Full Truck Load (FTL):

Where the material moves through a 7 MT,
9 MT , 16 MT, 21 MT, 24 MT etc, Normal
Trucks on Chartered Basis.
Sundry:
The small parcels , generally below 1 MT,
which cannot go directly are sent as Sundry
consignments via transshipment.
Less than Truck Load (LTL): Where the

material is more than Sundry, but less
than a FTL , it is called LTL. This can be a LCV
load also , which goes as adjustment in FTL
or by TPT route. Weight is above 1 Ton and
less than 7 Ton. 12
Specialized Segment - Container & Side body Vehicle
Container & Side body Vehicle

Advantages:
In a container the material is safe from
Pilferage, Cross Loading and Damage
from elements like water and dust.
It can be easily used for Multi - Modal
Transportation without unloading the
material
Total Transportation Cost of the
Customer Reduces because of Lower
Transit insurance
13
Foldable Large Container (FLC)
14
LID – 1200 x 800 x 55 mm
Side Wall – 1200 x 800 x 742 mm
Pallet – 1200 x 800 x 160 mm
Total Set Dimension Weight Carrying

External – 1200 x 800 x 990 mm Capacity Static – 3,000
Internal – 1150 x 750 x 800 mm Kg Dynamic – 750 Kg
15
Distribution: School Shoes in Rural Scope of Work

Primary Distribution
• Direct from Manufacturers
• Loading, From Kitchen to Warehouse
• FTL movements (20 ft/32 ft Containers)
Warehousing
• Receiving, Unloading
• Sorting size and gender
wise
• Route plan, dispatch
schedule
• Loading vehicles school -
size - gender wise
Secondary Distribution to Schools

• Puri – 81758 pairs to 933
schools at 3 locations
(Puri, Khandapara and
Bhapur)
Company Profile
Client is a not-for-profit organization headquartered in Bangalore, • Bellary - 58299 pairs to 280 schools at
India. The organization strives to fight issues like hunger and 4 locations (Bellary, Hospet, Sandur,
and Torangallu)
malnutrition in India. After a humble beginning in the year 2000
• POD from schools
today Client is the world’s largest (not-for-profit run) mid-day meal
• Returns
programme serving wholesome food to over 1.4 million children • Dedicated TATA Ace and TATA 407
from 10,661 schools across 10 states in India.
16
Specialized Segment – SAARC Nation Service (Nepal, Bhutan, Bangladesh)
TCI is providing the service to

countries like Nepal, Bangladesh
& Bhutan Since few decades.
 In Nepal We have six branches –

Bhairhawa, Birganj, Biratnagar,
Hitauda, Kathamandu, Pokhra. We
book the material from any where
India and deliver directly to Nepal.
TCI also employed dedicated

professionals at each country who
will only look after the service and
custom clearance process for
providing a superior service to our
customers.
17
Direct Deliveries in Bangladesh
Product
Sugar machinery & parts.
Services Overview
•SOURCE: 4 plants
Sholapur, Ahmadnagar,
Vijaywada, Bangalore
•DESTINATION: -
Export to Bangladesh at
Khulna
•SERVICES : -
a) FTL/LTL Transportation ex.
Manufacturing plant s, India
to customer at Khulna,
Bangladesh.
b) Direct delivery to customer
at Bangladesh.
c) Customs Clearance at
Petrapole and Benapole
border.
d) Documentation.
Company Profile e)18 Loading/Unloading
Arrangements
Client is a leading manufacturer and exporter of wide range of
sugar cane plant and sugar plant equipments. 18
Our Value Added Service
 Vehicle Tracking system

 National Presence
 Providing Customer Login Portal
 End to End Logistics Solution
 Distribution Management
 Freight Management
 Customer Care Units
 Online Consignment Tracking
19
Operations – Process
Flow
20
Operations – Process Flow
• Indent or schedule to come from Customer_____ to KAM
Indent/ • Vide EDI
Schedule
• Basis origin/destination/strength in that particular sector or zone/commercials as per

Fleet RC/agreed transit time
assessment
• Upon indent confirmation load planning being done

Load
planning
• Route planning/consolidation wherever possible

• By bigger trucks – optimizing cost, KAIZEN
Route
Planning • Maintaining similar turn around time
21
• Handing over load to vendors/Fleet
Vendor • Driver pre-journey counselling
mgmt
• TCI prepare its Consignment Note, which will be principal Consignement Note and given to
Consigne Siemens
ment • TCI Consignment Note handed over to pilot
Note/Doc • POD obtained on TCI Consignment Note
ket
• VTS (Vehicle tracking system)

• Tracking devices
Tracking • Log-in access for Siemens
• GPS
• Information of delivery
IOD/POD • Proof of delivery
22
• TCI to conduct bill audit – typically weight, agreed rate (to be verified with online Fleet
master tool), POD remarks – delay, detention, damage, short etc.
Bill Audit
• TCI to raise Freight invoice in favor of Siemens with POD

Bill submission • TCI recommend E-billing through EDI, eliminating paper work
to Siemens
• KPI management
• LSP review Standalone
KPI/LSP review
23
Operations – IT
Capabilities
24
ERP Architecture
• Accounts Module (AP & AR)
• Out Bound Logistics (OBL) • Supplier Management
• In Bound Logistics (IBL) • Reimbursement
• Fleet Operations & Repairs
• Warehouse Management System (WMS)
• Workmen Attendance System(WAS)
• Rail Operation
Operation Finance
Customers HRMS
• Relation & contract Management (CMF) • People Soft ( Payroll & Attendance)
• Key Customer Interface • Performance Management (PMS)
• EDI ( IN & Out ) • Grievance Module
25
Migration to Mobile App
26
E-POD
Transport Corporation of India Limited E-POD and Customized E- Billing
Customized E-billing
27
28
Operations –Consolidation
Centres
29
Organization Setup
Corporate
Office
8 RegionalOffices
ZonalOffices
Branches
Regions
 Ahmedabad
 Bangalore Zonal Offices
 Chennai Branch offices
 Delhi
 Hyderabad
 Kolkata
 Mumbai
 Varanasi 30
Operations PTL Transshipments Locations
DELHI NCR GUWAHATI
KANPUR
VARANASI
JAIPUR
Total 24
AHMEDABAD
INDORE KOLKATA
VAPI
MUMBAI HAJIPUR
PUNE JAMSHEDPUR
HUBLI RAIPUR
GOA JAGATPUR
NAGPUR ICHAPURAM
HYDERABAD
CHENNAI
BANGALORE MADURAI
COIMBATORE
31
New Age Sorting Centers
32
Packages Handling
33
Hub Management
34
Transport Corporation of India Limited Hub Management – Traffic Control
35
Vehicles Approaching with in 500 KM Range from Hub
Live Data
36
Vehicles Status with in HUB Premises ( Geo-Fencing )
Live Data
37
HUB Management – Vehicle Loading & Unloading
• After reporting at gate, gateman
will enter lorry number & challan
number through mobile app
• System will allocate platform
number, staff name & time
• Vehicle report as per the
schedule time
• Staff operates the un-loading
process with the help of app in
tab
• Loading/Un-loading staff will co-
relate the vehicle number with
CNS note
• Un-loading has been done &
update in the app.
38
Operations – VTS
39
Operations - VTS
VTS Dashboard (Centralized Vehicle Tracking System)
40
Transport Corporation of India Limited Operations - VTS
Level
CALL ESCLATION LEVEL’s
1
Agents ( 8 number )
Call to
Driver
Escalation
After 30 Minutes
Yes
Call Level 2
Answered No
Escalation
? Agent Supervisor
Update System Yes
41
CALL ESCLATION LEVELs
Level
2 Supervisor ( 2 No )
Call to Driver,
Yes
Call
Update System
By Taking Answered
correct number
of Driver either
from Owner / No Escalation
Broker
Level
3
VTS In-Charge
42
Level
CALL ESCLATION LEVELs
3
VTS In-Charge
Trace Vehicle by
- Talk to Booking Branch Vehicle Yes

- Talk to Owner/ Broker Traced
- Talk to Controlling Mgr.
Update System
No
High Alert Email to Booking & Delivery :

• Branches
• Controlling Managers
• Regional Managers
• Corporate Operations
43
Operations – Project
Team (Manpower)
44
Project Team (Hierarchy)
RM
Control Tower(NKAM)
RKAM
PLANT-1 PLANT-2 PLANT-3

BM BM BM
Asst Asst Asst Asst Asst Asst Asst Asst Asst Asst Asst Asst
Loading Loading Loading Loading

staff staff staff staff 45
Operations – Service Levels

(Damage Free Delivery)
46
Service Levels – Damage free Delivery
100.02
100.00
100.00
99.98
99.98
99.96 99.95 99.95
99.94 99.94
99.94
99.92
99.92
99.90
99.90
99.88
99.86
99.84
Customer 1 Customer 2 Customer 3 Customer 4 Customer 5 Customer 6 Customer 7 Customer 8
Damages Damage Damage

Details Total CNS
(CNS) Free (CNS) Free (%)
Total (2016-17) 73468 51 73417 99.93
47
VAS (Value Added Services)
48
Transport Corporation of India Limited Key Account Management
Key account managementin TCI is a Strategic Business approach withthe objectiveof
ensuring long-term andsustainable business developmentthroughprofitable
partnerships with strategically importantcustomers
49
Transport Corporation of India Limited Key Account Management
VALUE TO OUR CUSTOMERS
50
Commitment to HSE
51
Transport Corporation of India Limited Commitment to HSE
1. At TCI, safety is fundamental to the success of our business and part of our
annual business plan.
2. We believe that all accidents and injuries are unacceptable and we still strive
to eliminate all such occurrences.
3. “Six Sigma” level operations for process improvement 52

The company considers its employee as the most
important and valuable asset and is committed to
provide conducive, healthy and professional work
environment for enabling each employee to fully
utilize his/her potential.
Employees on Safety Continuous Improvement Teams identify

potential gaps and propose improvements to safety procedures.
And for the drivers of TCI vehicles on the road every day,
accident prevention is the focus, a goal supported by defensive
driving courses that teach drivers the principles of avoiding
unsafe situations.
TCI is making its own humble contribution towards the protection of

the environment, conservation of energy, use of renewable sources of
energy, production of alternative source of energy etc. and working
towards going Green which is reflected in its building, architecture and
the materials used. Using energy judiciously and practicing the three
R’s- Reduction, Recycle and Reuse results in double pay-off, a big
operating cost reduction along with the reduction in Carbon Dioxide
(CO2) emissions the two objectives that are directly correlated.
53
Seat Belt Policy: Policy while driving: Smoking Policy: Drugs and Alcohol Policy:
Appropriate Driving License: Check List: Safety: FIRST-AID :
54
Commitment to HSE
Refer appropriate Transport
Emergency Card (TREMCARD) KYT: PPEs:
1) Strive for “Zero” accident at work place

2) Safe movement of man & material by instilling awareness about safety, health and
environment at all levels
3) Creating a responsible work environment, safety, health and environment being
responsibility of all.
4) Continual improvement
55
Knowledge Initiative
&
Digital Presence
56
Knowledge Initiatives
Logistics Focus Enroute

2nd
Sustainability Report TCI publish a quarterly magazine named A quarterly in house publication
Operational efficiency of freight
TCI has released its second CSR Cum ‘Logistics Focus’, 5000+ copies are of Group TCI. The magazine has a
transportation by road in India
Sustainability Report for the year 2010- distributed across India. The magazine sectorial focus and discusses the
TCI has launched 3rd edition of
2014 based on the Triple Bottom Line of covers different themes on supply chain latest happening and trends. The
joint study report by TCI &IIMC.
The report is based on the joint Profit-People- Planet. TCI is the first Indian in each edition. The magazine is magazine goes to National and
survey of road freight Logistics Company to come out which such circulated internationally as well. International customers.
transportation along 28 key a report.
routes in India.
Indian Road Freight Index
The Road Freight Index (RFI), the first of its kind initiative by Transport
Corporation of India was started in 1998. The Road Freight Index (RFI) is
a tool, which helps to make comprehensive analysis of freight trends,
route wise and date wise and helps to forecast the freight trends and
freight rates for the near future.
57
Our Digital Presence
https://www.facebook.com/TCI.TransportCorporationofIndia/
https://www.facebook.com/TCI-Bangladesh-Ltd-1555118014727346/
https://twitter.com/TCILGroup www.tcil.com
https://www.youtube.com/channel
/UCaJ8zjBEyTSDHZMiFynJ74g?view
_as=subscriber
https://www.linkedin.com/company- http://blog.tcil.com/
beta/13233641/
Android Version–
https://play.google.com/store/apps/details?id=c
om.tcil.logistics
IOS Version-
58
https://itunes.apple.com/us/app/logistics-
focus/id834308486?ls=1&mt=8
Transport Corporation of India Limited Major Clients
59
Awards And Achievements
Marketing Excellence in Overall Excellence in Logistics Diversified Logistics

Logistics & Supply Chain and Supply Chain Company of the year Warehousing Achiever of the Year
Best 3PL Transportation Company of the to TCI Supply Chain Solutions
Presented By World Presented By CII Institute of Presented By Kamikaze
Year Presented By Tata Strategic
Marketing Congress,2017 Logistics,2017 B2B Media 2017
Presented By Kamikaze B2B Media 2017 Management Group & Infinity
Expo 2017
Awards for Retail

Excellence for Effective Domestic Logistics Best Warehouse
Management Recognition as “Logistics
Retail through Supply Service Provider of Service Provider” to TCI
Presented by Best 3PL PARTNER 2016
Chain to TCI Supply the Year Supply Chain Solutions
Indian Chamber PRIMARY TRANSPORTATION Presented By Jubilant Life
Chain Solutions Presented by Frost of Commerce Presented By IDEMISTU to TCI Sciences
Presented By Asia & Sullivan, 2016 ,2016 FREIGHT
Retail Congress 2017
60
“Customer Satisfaction”
Appreciation's from Clients
61
62 62
63 63
64
Contact Details
TCI Freight
(A Division of Transport Corporation of India Limited)
TCI House, 69, Institutional Area Sector-32,
Gurgaon-122207(Haryana) (India)
Phone : +91-124-2381603 - 07
Fax : +91-124-2381611
E-Mail: mktg.tcrp@tcifreight.in
Care@tcifreight.in
65
THANK YOU
TCI House, 69 Industrial Area

Sector-32, Gurugram-122 001
Tel: +91-124-2381603-07 | Fax: +91-124-2381611
Website: www.tcil.com | E-mail: corporate@tcil.com
CIN: L70109TG1995PLC019116

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Transport Corporation of India Limited

Year of Turnover Movement by Value of Employees Strength

Company Owned Warehouse Vehicles/Day

Joint Venture Companies

Business SuperbrandOf The Economic TimesIconic

(A Division of Transport Corporation of India Limited)

Over View & Key Information

 Became Public Limited in 1974

Turn Over: 1000.00 Crores (2017-18)  Workforce: 2100+

2100 + dedicated, Skilled & Tracking of vehicle through

Fully Computerized operations

KAM Facility , Auto MIS, Training to Teams,

 Domestics Surface Transport

 Rail Services include:

 Over Dimensional Cargo

Full Truck Load (FTL):

Less than Truck Load (LTL): Where the

Specialized Segment - Container & Side body Vehicle

Container & Side body Vehicle

Foldable Large Container (FLC)

Foldable Large Container (FLC)

LID – 1200 x 800 x 55 mm

Side Wall – 1200 x 800 x 742 mm

Pallet – 1200 x 800 x 160 mm

Total Set Dimension Weight Carrying

Distribution: School Shoes in Rural Scope of Work

Secondary Distribution to Schools

Specialized Segment – SAARC Nation Service (Nepal, Bhutan, Bangladesh)

TCI is providing the service to

 In Nepal We have six branches –

TCI also employed dedicated

Our Value Added Service

 Vehicle Tracking system

• Basis origin/destination/strength in that particular sector or zone/commercials as per

• Upon indent confirmation load planning being done

• Route planning/consolidation wherever possible

• VTS (Vehicle tracking system)

• TCI to raise Freight invoice in favor of Siemens with POD

DELHI NCR GUWAHATI

Vehicles Approaching with in 500 KM Range from Hub

Vehicles Status with in HUB Premises ( Geo-Fencing )

Update System Yes

- Talk to Booking Branch Vehicle Yes

High Alert Email to Booking & Delivery :

PLANT-1 PLANT-2 PLANT-3

Loading Loading Loading Loading

Operations – Service Levels

Damages Damage Damage

VAS (Value Added Services)

3. “Six Sigma” level operations for process improvement 52

Employees on Safety Continuous Improvement Teams identify

TCI is making its own humble contribution towards the protection of

Appropriate Driving License: Check List: Safety: FIRST-AID :

1) Strive for “Zero” accident at work place

Logistics Focus Enroute

Marketing Excellence in Overall Excellence in Logistics Diversified Logistics

Awards for Retail

Transport Corporation of India Limited

TCI House, 69 Industrial Area

Website: www.tcil.com | E-mail: corporate@tcil.com