Oral Communication Week 2
Oral Communication Week 2
PROCESS OF COMMUNICATION
VERBAL COMMUNICATION
Verbal Communication refers to an interaction in which words are used to relay a message. Verbal or
spoken communication is the communication of saying words, basically this communication is consisting of
talks, conversations, phone calls, radio stations etc. in verbal communication we use our lingual skills, lingual
means speaking, and speaking skills are directly related to language and grammar. So, we can’t communicate
verbally without getting knowledge about language and grammar. Examples of verbal communications are
meetings, Voice messages, call centers, conversations, etc.
Things to consider:
1. Appropriateness
The language that you use should be appropriate to the environment or occasion (i.e., whether formal
or informal).
2. Brevity
Speakers who often use simple, yet precise and powerful words are found to be more credible. Try to
achieve brevity by being more direct with your words. Avoid fillers and insubstantial expressions which
do not add to the message, such as “uh,” “you know,” “I guess,” and others.
3. Clarity
The meanings of words, feelings, or ideas may be interpreted differently by a listener; hence, it is
essential for you to clearly state your message and express your ideas and feelings.
4. Ethics
Words should be carefully chosen in consideration of the gender, roles, ethnicity, preferences, and
status of the person or people you are talking to.
5. Vividness
Words that vividly or creatively describe things or feelings usually add color and spice to
communication. Hence, you are encouraged to find ways to charm your audience through the use of
vivid words.
The Body
Facial Communication
Eye Communication
Space Communication
Territoriality
Artefactual Communication
Touch Communication
Time Communication
Paralanguage
Silence
Smell Communication
VISUAL/SIGHT
Eye movements and eye contact
Gestures and body movement
Facial Expression
Posture
Observance of time
Artifacts, Objects
Space or distance
AUDITORY
Silence
Paralanguage
TACTILE OR HAPTIC
OLFACTORY
GUSTATORY
Verbal communication is manipulated through the use of lies. Nonverbal communication allows for the same
sort of manipulation by using specific gestures that convey an inaccurate emotion, for example, reassuring
gestures or fake smiles meant to relax those around you.
Emotion:
People use both verbal and nonverbal communication to express an emotional state, and these are
often used together for this purpose. Simple emotions such as happiness and sadness are simple to
convey using either medium, but more complex emotions such as confusion, nervousness and self-
doubt are also possible. You can also unintentionally convey emotions using either medium.
Nervousness, for instance, shows both through broken speech patterns and stuttering, but also
through gestures like wringing your hands or popping your knuckles.
Identity:
Verbal speech patterns identify specifics about your life, such as where you grew up and your level of
education. Nonverbal communication is subtler but does the same thing. If you grew up in a specific
region or country, you will use certain words that are indicative of that area and use specific gestures
that are not widely utilized elsewhere.
Relationship
Both forms of communication are important for maintaining healthy relationships. You inspire open
communication and inform your partner of your current emotional state.
ASSESSMENT
Accomplish the task on page 34 Rehearsal 2 (SPEAC) and have it recorded.
ASSIGNMENT