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Diseño Portal

This document provides information about the BCCS System from Bitel including: - Sections for customer management, sale management, customer care, and payment systems. - Links to additional resources like the Tienda Bitel and Speed Test. - Contact information for support, NOC IT, and user support. - Lists of software templates in English and Spanish including updates to fingerprint scanning systems, web browsers, and documentation.

Uploaded by

nelida cayllahua
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
31 views14 pages

Diseño Portal

This document provides information about the BCCS System from Bitel including: - Sections for customer management, sale management, customer care, and payment systems. - Links to additional resources like the Tienda Bitel and Speed Test. - Contact information for support, NOC IT, and user support. - Lists of software templates in English and Spanish including updates to fingerprint scanning systems, web browsers, and documentation.

Uploaded by

nelida cayllahua
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Dealer

Notificación Software Templates Languages: English Spanish

BCCS System Bitel Support


Attention 9018
9018
Customer Management Sale Management Customer Care Payment System
atencionbo@bitel.com.pe
Customer Management Sale Management Customer Care Payment system for Dealer

Customer Management Report Sale Management Report


NOC IT
(+51) 930 797 979

Profile System Commission System it fo@bitel.com.pe

Scan profile Commission System


User Support
New system
bccs@bitel.com.pe

Links

Tienda Bitel Speed Test


Notificación Software Templates Languages: English Spanish

BCCSNew
System Bitel
policy about Ichip 49.90 Guideline about unlimited call ICA LAMBAYEQUE Guideline about unlimited call ICA Support
LAMBAYEQUE
New policy about invitation to active New policy about new activation benefit New policy about new activation benefit Attention 9018
packages for postpaid customers for Plan Básico for Plan Básico 9018
Customer Management Sale Management Customer Care Payment System
atencionbo@bitel.com.pe
Customer Management Sale Management Customer Care Payment system for Dealer

Customer Management Report Sale Management Report


NOC IT
(+51) 930 797 979

Profile System Commission System it fo@bitel.com.pe

Scan profile Commission System


User Support
New system
bccs@bitel.com.pe

Links

Tienda Bitel Speed Test


Notificación Software Templates Languages: English Spanish

BCCSNew
System Bitel
FingerPrinterVal-V4.0 SECUGEN 32 BITS SecuGen 64 bits Support
Fix driver for finger white Firefox 3.6 FUTRONIC 32 BITS Attention 9018
9018
Customer Management Sale Management Customer Care Payment System
Futronic 64 bits6.FUTRONIC 64 BITS
atencionbo@bitel.com.pe
Customer Management Sale Management Customer Care Payment system for Dealer

Customer Management Report Sale Management Report


NOC IT
(+51) 930 797 979

Profile System Commission System it fo@bitel.com.pe

Scan profile Commission System


User Support
New system
bccs@bitel.com.pe

Links

Tienda Bitel Speed Test


Notificación Software Templates Languages: English Spanish

BCCSNew
System Bitel
FingerPrinterVal-V4.0 SECUGEN 32 BITS SecuGen 64 bits Support
Fix driver for finger white Firefox 3.6 FUTRONIC 32 BITS Attention 9018
9018
Customer Management Sale Management Customer Care Payment System
Futronic 64 bits6.FUTRONIC 64 BITS
atencionbo@bitel.com.pe
Customer Management Sale Management Customer Care Payment system for Dealer

Customer Management Report Sale Management Report


NOC IT
(+51) 930 797 979

Profile System Commission System it fo@bitel.com.pe

Scan profile Commission System


User Support
New system
bccs@bitel.com.pe

Links

Tienda Bitel Speed Test


Branch /CAB
Notificación Software Templates Corp. Documents Languages: English Spanish

BCCS System Bitel


Support system
Service desk system
Customer Management Sale Management Customer Care Payment System
Error mamagement system
Customer Management Sale Management Customer Care Payment system for Dealer

Customer Management Report Sale Management Report

Support
Profile System Warranty System Channel on the map Costumer Loyalty Attention 9018
9018
Scan profile Warranty System Channel on the map Costumer Loyalty
atencionbo@bitel.com.pe
New system

NOC IT
Commission System BCCS 3.0 (+51) 930 797 979

Commission System BCCS 3.0 it fo@bitel.com.pe

User Support
bccs@bitel.com.pe

System Management Bitel

VSA System Produc System Trace cell Qlink System

VSA System Produc System Trace cell Costumer Loyalty

Links

VOFFICE Correo Bitel Tienda Bitel Libro de Speed Test


reclamaciones
Notificación Software Templates Corp. Documents Languages: English Spanish

BCCSNew
System Bitel
policy about Ichip 49.90 Guideline about unlimited call ICA LAMBAYEQUE Guideline about unlimited call ICA LAMBAYEQUE
Support system
New policy about invitation to active New policy about new activation benefit New policy about new activation benefit
packagesManagement
for postpaid customers for Plan Básico for Plan Básico Service desk system
Customer Sale Management Customer Care Payment System
Error mamagement system
Customer Management Sale Management Customer Care Payment system for Dealer

Customer Management Report Sale Management Report

Support
Profile System Warranty System Channel on the map Costumer Loyalty Attention 9018
9018
Scan profile Warranty System Channel on the map Costumer Loyalty
atencionbo@bitel.com.pe
New system

NOC IT
Commission System BCCS 3.0 (+51) 930 797 979

Commission System BCCS 3.0 it fo@bitel.com.pe

User Support
bccs@bitel.com.pe

System Management Bitel

VSA System Produc System Trace cell Qlink System

VSA System Produc System Trace cell Costumer Loyalty

Links

VOFFICE Correo Bitel Tienda Bitel Libro de Speed Test


reclamaciones
Notificación Software Templates Corp. Documents Languages: English Spanish

BCCSNew
System Bitel
FingerPrinterVal-V4.0 SECUGEN 32 BITS SecuGen 64 bits
Support system
Fix driver for finger white Firefox 3.6 FUTRONIC 32 BITS
Service desk system
Customer Management Sale Management Customer Care Payment System
Futronic 64 bits6.FUTRONIC 64 BITS
Error mamagement system
Customer Management Sale Management Customer Care Payment system for Dealer

Customer Management Report Sale Management Report

Support
Profile System Warranty System Channel on the map Costumer Loyalty Attention 9018
9018
Scan profile Warranty System Channel on the map Costumer Loyalty
atencionbo@bitel.com.pe
New system

NOC IT
Commission System BCCS 3.0 (+51) 930 797 979

Commission System BCCS 3.0 it fo@bitel.com.pe

User Support
bccs@bitel.com.pe

System Management Bitel

VSA System Produc System Trace cell Qlink System

VSA System Produc System Trace cell Costumer Loyalty

Links

VOFFICE Correo Bitel Tienda Bitel Libro de Speed Test


reclamaciones
Notificación Software Templates Corp. Documents Languages: English Spanish

BCCSUsers
System BitelStaff and Bitel
Administration Creation of channels code / Shops / Islands Ask for access to TraceCell System
Support system
Creation of channels code / Compromiso de cuenta BCCS/mBCCS Registro o actualización de Finger en PCs
Dealers / Management
SmallShop / CasaBitel Service desk system
Customer Sale Management Customer Care Payment System
Error mamagement system
Customer Management Sale Management Customer Care Payment system for Dealer

Customer Management Report Sale Management Report

Support
Profile System Warranty System Channel on the map Costumer Loyalty Attention 9018
9018
Scan profile Warranty System Channel on the map Costumer Loyalty
atencionbo@bitel.com.pe
New system

NOC IT
Commission System BCCS 3.0 (+51) 930 797 979

Commission System BCCS 3.0 it fo@bitel.com.pe

User Support
bccs@bitel.com.pe

System Management Bitel

VSA System Produc System Trace cell Qlink System

VSA System Produc System Trace cell Costumer Loyalty

Links

VOFFICE Correo Bitel Tienda Bitel Libro de Speed Test


reclamaciones
Notificación Software Templates Corp. Documents Languages: English Spanish

BCCSGuideline
System Bitel
Connect fixed service BCCS3 Guideline Connect mobile Massive BCCS3
Support system
Service desk system
Customer Management Sale Management Customer Care Payment System
Error mamagement system
Customer Management Sale Management Customer Care Payment system for Dealer

Customer Management Report Sale Management Report

Support
Profile System Warranty System Channel on the map Costumer Loyalty Attention 9018
9018
Scan profile Warranty System Channel on the map Costumer Loyalty
atencionbo@bitel.com.pe
New system

NOC IT
Commission System BCCS 3.0 (+51) 930 797 979

Commission System BCCS 3.0 it fo@bitel.com.pe

User Support
bccs@bitel.com.pe

System Management Bitel

VSA System Produc System Trace cell Qlink System

VSA System Produc System Trace cell Costumer Loyalty

Links

VOFFICE Correo Bitel Tienda Bitel Libro de Speed Test


reclamaciones
Link
Notificación Software Templates Corp. Documents Languages: English Spanish

BCCS System Bitel


Support system
Service desk system
Customer Management Sale Management Customer Care Payment System
Error mamagement system
Customer Management Sale Management Customer Care Payment system for Dealer

Customer Management Report Sale Management Report

Support
Profile System Warranty System Channel on the map Costumer Loyalty Attention 9018
9018
Scan profile Warranty System Channel on the map Costumer Loyalty
atencionbo@bitel.com.pe
New system

NOC IT
Commission System BCCS 3.0 (+51) 930 797 979

Commission System BCCS 3.0 it fo@bitel.com.pe

User Support
bccs@bitel.com.pe

System Management Bitel

VSA System Produc System Trace cell Qlink System

VSA System Produc System Trace cell Costumer Loyalty

Links

VOFFICE Correo Bitel Tienda Bitel Libro de Speed Test


reclamaciones
Notificación Software Templates Corp. Documents Languages: English Spanish

BCCSNew
System Bitel
policy about Ichip 49.90 Guideline about unlimited call ICA LAMBAYEQUE Guideline about unlimited call ICA LAMBAYEQUE
Support system
New policy about invitation to active New policy about new activation benefit New policy about new activation benefit
packagesManagement
for postpaid customers for Plan Básico for Plan Básico Service desk system
Customer Sale Management Customer Care Payment System
Error mamagement system
Customer Management Sale Management Customer Care Payment system for Dealer

Customer Management Report Sale Management Report

Support
Profile System Warranty System Channel on the map Costumer Loyalty Attention 9018
9018
Scan profile Warranty System Channel on the map Costumer Loyalty
atencionbo@bitel.com.pe
New system

NOC IT
Commission System BCCS 3.0 (+51) 930 797 979

Commission System BCCS 3.0 it fo@bitel.com.pe

User Support
bccs@bitel.com.pe

System Management Bitel

VSA System Produc System Trace cell Qlink System

VSA System Produc System Trace cell Costumer Loyalty

Links

VOFFICE Correo Bitel Tienda Bitel Libro de Speed Test


reclamaciones

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