Purposive Communication

Name: Mayze C. Cababat. Date: Oct.
11, 2022
Professor: Ms. Mary C. Rego. Rating:__________
PUPOSIVE COMMUNICATION
Course
Processing questions:
1.) Definition of communication

Answer:
 Communication is the sending and receiving of information and can be one-on-one
or between groups of people, and can be face-to-face or through communication
devices. Communication requires a sender, the person who initiates communication,
to transfer their thoughts or encode a message. This message is sent to the receiver,
a person who receives the message, and finally, the receiver must decode, or
interpret the message.
2.) Basic functions of communication

Answer:
 The most basic functions of communication in an organization are to inform,
persuade, and motivate.
3.) Essential characteristics of communication

Answer:
 The essential characteristics of communication can be summed as the 7Cs that are
broken down below with their definitions:
 Clear—main ideas easily identified and understood
 Concise—gets to the point without using unneeded words or images
 Concrete—includes specific examples or explanations
 Correct—in information, word choice, and grammar
 Coherent—information presented in a logical sequence
 Complete—enough information so the audience can understand
 Courteous—polite, professional tone
4.) Views of communication

Answer:
 There are two main views of communication. These are the transmission view where
messages are sent , transmitted, filtered, and received; and the ritual view which
partakes in central daily rituals that forge meaningful human relationships and
communities.
5.) Significance of effective communication

Answer:
 When communication is effective, it leaves all parties involved satisfied and feeling
accomplished. By delivering messages clearly, there is no room for
misunderstanding or alteration of messages, which decreases the potential for
conflict. In situations where conflict does arise, effective communication is a key
factor to ensure that the situation is resolved in a respectful manner. How one
communicates can be a make or break factor in securing a job, maintaining a healthy
relationship, and healthy self expression.
6.) Obstacles or Barriers to Effective and Engaged Communication
Answer:
 Here are seven of the most common communication barriers that get in the way of good
relationships.
 PHYSICAL BARRIERS
Research shows that proximity is important for building cohesive teams, yet workplaces
often stifle this with a range of physical communication barriers. These can include desk
and office dividers, closed office doors, separate areas for people of different status, and
‘team territories’ that others avoid.The rise in home working has added further
communication barriers and given rise to a wealth of online collaboration tools to help
people feel more connected. For example, check out what the new era of hybrid training
looks like.
 PERCEPTUAL BARRIERS
These communication barriers exist in people’s minds based on how they perceive the
world around them. They can be caused by the many cognitive biases of the human mind
that prevent us from perceiving people and situations accurately. Individuals may also
have their own unique biases based on previous experience and the influence of others.
Ask yourself what perceptions might be holding you or others back from communicating
effectively. To encourage others to question their perceptions, try this short anecdote.
While walking, a traveller encountered a resident of the next town. “Excuse me,” said the
traveller.
“I want to stay in your town tonight. Can you tell me what the people are like?”
“What did you think of the people in the last town you visited?” asked the resident.
“Oh, they were a difficult bunch. Kept to themselves. Took me for a fool. Overcharged me and gave
me poor service.”
“Well,” said the resident. “You will probably find them the same here too.”
 EMOTIONAL BARRIERS
Emotional communication barriers are the negative feelings we acquire about certain
people, places and situations. Whether caused by bad experiences or the influence of
others, they evoke emotions such as fear and mistrust that prevent effective interaction.
Sometimes the barrier is simply fear of what others think about us, which may come from
being taught to “mind our Ps and Qs” or “never speak until you are spoken to” when we
were children.
Although caution is wise, excessive fear of what others think can stunt your development
and inhibit your ability to build better relationships.
 CULTURAL BARRIERS
To be accepted as a member of a group, we often need to adopt patterns of behaviour that
the group perceives as a sign of belonging. For example, honesty, openness, diligence,
banter or sense of humour.
Cultural communication barriers arise if you don’t understand the group’s required
behaviour patterns, which increases the risk of doing something its members frown upon.
Research is the best way to overcome this. With an understanding of the group’s
expectations and rituals, you can build fruitful relationships and contribute towards shared
objectives.
 LANGUAGE BARRIERS
Language causes communication barriers if you use words that other people are
unfamiliar with. As soon as you introduce these words, you begin to exclude others. Bear
in mind this includes expressions, buzzwords and jargon.
In business, we must always talk to people ‘in their own language’ if we want to
understand them and influence their behaviour.
One of the more chilling memories of the Cold War was hearing Soviet leader Nikita
Khrushchev telling the US
“We will bury you!”
This was taken to mean a threat of nuclear annihilation, but a more accurate
interpretation was simply
“We will overtake you”
By which he meant achieving economic superiority.
 GENDER BARRIERS
Did you know that there are distinct differences between the speech patterns of men and
women? The reason lies in the different ways our brains are wired.
When a man speaks, he uses the left side of the brain, but not a specific area of it. When a
woman speaks, she uses both sides of the brain in two specific locations. This is why men
tend to speak in a linear and compartmentalised way, whereas women speak more freely
in a way that mixes logic and emotion.
Most teams comprise men and women, so it helps to bear this in mind to appreciate
the contribution of different team members, and minimise the risk of communication
barriers.
 INTERPERSONAL BARRIERS
Interpersonal barriers are patterns of behaviour that prevent you from communicating
effectively, or that prevent people from communicating with you.
These communication barriers can be tricky to identify as there may be many drivers.
For example, a person may have difficulties at work that causes them to withdraw.
They may have issues with self-esteem or a tendency to ‘play games’. Workplace
cultures, disorganisation and greater prevalence of distance working can also cause
and exacerbate issues.
Look at the patterns of communication that tend to occur when people are together,
and try to identify what might be causing issues.

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Name: Mayze C. Cababat. Date: Oct.

1.) Definition of communication

2.) Basic functions of communication

3.) Essential characteristics of communication

4.) Views of communication

5.) Significance of effective communication

“We will overtake you”

By which he meant achieving economic superiority.

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