Week 5 Survey Questionnaire

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ENGLISH FOR

ACADEMIC AND
PROFESSIONAL
PURPOSES
Prepared by:
Roceanne Lyca T. Dayday
Subject Teacher
LEARNING COMPETENCY:

1. Make a sample survey by using


varied questions.
Have you experienced asking a dressmaker
or a tailor sew your school uniform?

What does a tailor or dressmaker usually


do before finally giving you your sewn
uniform?

He or she would let you fit it first, right?


Why do you think so?
➢ That is the same as the questionnaire.
➢ You are the tailor and the questionnaire is the school
uniform.
➢ You need to check if the questionnaire fits the
respondents and your target information.
➢ No matter how carefully you design a questionnaire,
there is always the POSSIBILITY of error.
➢ You are always certain to make some mistake.
➢ The surest protection against such error is to
PRE-TEST the questionnaire in full or in part.
(Baxter, L. & Babbie,E., 2003)
TYPE OF QUESTION AND ITS USAGE

1. Open-Ended
Best Used for:
o breaking the ice in an interview
o when respondent’s own words are important
o when the researcher does not know all the possible
answers
Example:
What changes do you recommend for the school to do
in order to help students perform better?
TYPE OF QUESTION AND ITS USAGE
2. Closed-Ended
Best Used for:
o collecting rank ordered data
o when all response choices are known
o when quantitative statistical tool results are desired

Example:
In which of the following do you live?
o A house
o An apartment
o A condo uni
Other forms closed-ended questions:

a. Likert-Scale
Best Used for:
o Assessing a person’s opinion and feelings about
something

Example:

Please circle the way you feel about the following:

1= Disagree 5=Agree
Other forms closed-ended questions:

b. Multiple Choice
Best Used for:
o When there are finite number of options
Example:
Which of the following best describes your current
civil status?
o Single
o Married
o Widowed
o Divorced
Other forms closed-ended questions:

c. Rating Scales
Best Used for:
o Rate things in relation to other things
Example:

How likely would you recommend the current strand you


are enrolled in to your friend?
0 1 2 3 4 5 6 7 8 9 10
Other forms closed-ended questions:

d. Ranking Questions
Best Used for:
o Ordering answer choices by way of preference.
o This allows you to not only understand how respondents feel
about each answer option, but it also helps you understand
each one’s relative popularity.
Example:
Rank the following subjects in order of preference-1 being
your favorite and 5 being your least favorite.
ENGLISH FILIPINO TLE
MATH SCIENCE
ORDERING
THE
QUESTIONS
1. Adapt a general organizational pattern that
complements a survey’s research objectives.

Two general patterns:

o Funnel pattern – begins with broad questions


followed by progressively narrower or more specific
ones.

o Inverted pattern – narrowly focused questions are


followed by more general ones.
2. Typically related questions should be
grouped together.
➢ A researcher should group together questions
pertinent to a single topic then move to
another topic. It is easier for the answer
questions this way.

3. Easy-to-answer questions should be placed


first.
➢ Easy questions serve as motivation.
4. Questions should be ordered to avoid
establishing a response bias.

*Response Bias – a tendency of a respondent to


answer all closed-questions the same way
regardless of content.

Example: A respondent check “Somewhat


agree” to all criteria.
TESTING AND
REVISING THE
QUESTIONNAIRE
Some Practical
Tips on Testing a
Questionnaire:
Some Practical Tips on Testing a Questionnaire:

1. Find 5 to 10 people from your target


group.
2. Ask them to complete the survey while
thinking out loud.
*take note of their opinions and feedback
Some Practical Tips on Testing a Questionnaire:

3. Observe how they complete the survey.

*Note their hesitations or where they made


mistakes in answering.

*This is an indication that the survey


questions and layout are not clear enough
and needs improvement.
Some Practical Tips on Testing a Questionnaire:

4. Make improvements based on the results.

REMINDERS!
✔All questionnaires need an introduction. Be
sure to have one.
✔It is useful to begin every questionnaire
with basic instructions for completing
it.
Some Practical Tips on Testing a Questionnaire:

✔The format of a questionnaire is as


important as the wording and ordering. Be
sure that it is spread out and uncluttered.

✔Physical aspects such as page layout, font


type and size, questions spacing,
and the type of paper should be considered.
SAMPLE
QUESTIONS
A Survey To Optimize The Buying Process
1.What specific information would make your buying decision easier?
2.Is the purpose of your website visit today fulfilled?
3.What stopped you from making the purchase today/yesterday?
4.How can we improve the checkout process?
5.Were you having second thoughts before making the buying decision?
If yes, what were they about?
6.What part of the product did you like the most?
7.How would you rate the complete buying process on a scale from 1 to
10?
8.Is there a step in the buying process you think is unnecessary?
9.Where did you come to know about the features of the purchased
product?
10.Did you have any concerns regarding purchasing from us?
GROUP
ACTIVITY
Formulate a Survey Tool

Directions: Make your own survey questionnaire consisting of


questions related to the learning experiences you encountered
during this new normal. Formulate at least 10 questions only.

Please be guided by the criteria for scoring your outputs.

Suggested Rubrics for Scoring:


Relevance to the topic………….…………20pts.
Organization.…….………..............…… 15pts.
Creativity and presentation……….….. 15pts.
Total………………………….............….. 50pts

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