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    1.9 Giving Constructive Feedback

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    Ashenafi Belete Alemayehu
    Giving constructive feedback requires care and consideration. While positive feedback comes easily, critical feedback risks defensiveness. To provide feedback effectively: 1) Focus on specific examples of behavior rather than general advice to avoid defensiveness. 2) Suggest solutions to problems rather than just criticisms. 3) Deliver feedback sensitively and problem-oriented rather than attacking the person.

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    1.9 Giving Constructive Feedback

    Uploaded by

    Ashenafi Belete Alemayehu
    50 views8 pages
    Giving constructive feedback requires care and consideration. While positive feedback comes easily, critical feedback risks defensiveness. To provide feedback effectively: 1) Focus on specific examples of behavior rather than general advice to avoid defensiveness. 2) Suggest solutions to problems rather than just criticisms. 3) Deliver feedback sensitively and problem-oriented rather than attacking the person.

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    1.9 giving constructive feedback

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    Giving constructive feedback requires care and consideration. While positive feedback comes easily, critical feedback risks defensiveness. To provide feedback effectively: 1) Focus on specific examples of behavior rather than general advice to avoid defensiveness. 2) Suggest solutions to problems rather than just criticisms. 3) Deliver feedback sensitively and problem-oriented rather than attacking the person.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    50 views8 pages

    1.9 Giving Constructive Feedback

    Uploaded by

    Ashenafi Belete Alemayehu
    Giving constructive feedback requires care and consideration. While positive feedback comes easily, critical feedback risks defensiveness. To provide feedback effectively: 1) Focus on specific examples of behavior rather than general advice to avoid defensiveness. 2) Suggest solutions to problems rather than just criticisms. 3) Deliver feedback sensitively and problem-oriented rather than attacking the person.

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    GIVING CONSTRUCTIVE

    FEEDBACK
    • It is normally not difficult to give positive feedback to
    people doing well or in general, to give information that
    Giving people want to hear.
    Constructive
    Feedback • Giving negative or critical feedback, or information that
    people do not want to hear, can be much more
    problematic.
    Why are people, so reluctant to provide feedback?
    The reasons are many but the two most important reasons are
    Giving
    1. Fear of the other person's reaction. People can become defensive and
    Constructive emotional when confronted with critical feedback.
    Feedback
    2. Fear of causing tension in the other person.
    • Feedback is reinforcing. If given properly, feedback is
    almost always appreciated and motivates people to
    improve.
    Feedback Giving
    • Honest feedback can also strengthen the credibility of the
    Skill feedback provider.
    • It is important that feedback is given in a supportive and
    encouraging way, so that the receiver does not feel
    constantly criticized, afraid and tense.
    There are a number of guidelines toward giving feedback effectively, i.e. so that it can
    be used constructively rather than incurring overly defensive reactions.Your feedback
    should:

    • Feedback should highlight specific events or


    Feedback Giving Be Specific examples rather than just general advice. It
    should also be specific about what the person
    Skill did.

    Offer a • Feedback should suggest ways of resolving any


    solution problems.
    • This is simply a reminder that feedback,
    even negative feedback, should be
    Feedback Giving Be sensitive delivered in a positive way rather than
    simply attacking the other person.
    Skill

    Be problem oriented, • Feedback should focus on issues. It is


    important that we refer to what a person
    not people oriented does rather than to what we think he is.
    • People more readily receive information if the
    Be descriptive, not sender describes what happened and
    communicates the personal effect it had, as
    evaluative opposed to evaluating its goodness or badness,
    Feedback Giving rightness or wrongness.

    Skill
    • Feedback should be helpful to the receiver and
    Be helpful directed toward behavior which the receiver
    can do something about.
    Feedback
    Feedback Giving is useful
    • Depending, of course, on the person's
    readiness to hear it, support available from
    Skill others, and so forth feedback should be given
    when well immediately after the action.

    timed

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