IJP2000 User Guide EN
IJP2000 User Guide EN
IJP2000 User Guide EN
User Guide
©2014 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United
States and/or other countries.
Internet Explorer, Microsoft, Windows, Windows Server, and Windows Vista are trademarks or registered trademarks of Microsoft
Corporation in the U.S. and other countries.
MontaVista Linux is a registered trademark of MontaVista Software, Inc.
In this manual, safety instructions are preceded by the symbol . Always read and follow the instructions before performing the
required procedures.
If bank bills are printed by a printer or securities are printed illegally, it assumes that you violate the law and you suffer punishment
regardless of whether to use those printouts.
If a malfunction occurs with the machine's hard disk or other storage media, any received or stored data including registered
configurations may be lost. Xerox is not responsible for any direct or indirect damages arising from or caused by such data loss.
Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking.
Important
1. Parts of this manual are subject to change without prior notice.
2. We welcome any comments on ambiguities, errors, omissions, or missing pages.
3. Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can cause
faults or accidents. Xerox is not liable for any problems resulting from unauthorized operation of the equipment.
An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan
and/or the export control regulations of the United States.
December 2014
BR11133
Preface
Thank you for selecting the Xerox Wide Format IJP 2000.
This user guide describes operating instructions and precautions for using the Xerox Wide Format IJP
2000. To get the most out of the Xerox Wide Format IJP 2000 and to use it effectively, be sure to read
this User Guide before use.
This guide is intended for first-time users of the Xerox Wide Format IJP 2000 (hereinafter called "the
machine"), and describes how to use the Print feature, how to clear paper jams, the daily maintenance
procedures, how to set various setting items, and various precautions.
This guide assumes that you have a basic understanding and operating knowledge of your personal
computer and network environment. For the basic information and operating instructions of your
personal computer and network environment, refer to the documentation provided for your personal
computer, operating system, and network system.
After reading this guide, be sure to keep this guide so you can refer to it handy for quick reference
whenever you have trouble with the machine's operation or some failure occurs while using the
machine.
4 Problem Solving
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Machine Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Paper Jam Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Image Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Problems during Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Problems with CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10
6 Appendix
Optional Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Notes and Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Notes and Restrictions on the Use of the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Notes and Restrictions on the Use of the Print Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Notes and Restrictions for IPv6 Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Describes the daily maintenance procedures, how to use the Print feature, how to clear paper jams,
how to set various setting items, and notes and restrictions.
This chapter identifies the machine components, and describes the basic operations of the machine,
such as how to turn the power on and off, how to operate the control panel, how to exit the Energy
Saver mode, and how to load paper.
This chapter describes how to replace consumables and clean the machine.
This chapter describes solutions to various problems you may have with the machine.
Chapter 5 System Administrator Menu Settings
This chapter describes how to configure the System Administrator Menu settings.
Chapter 6 Appendix
This chapter describes the machine specifications, optional components, and notes and restrictions.
bold text • Indicates the names of the menus, buttons, and tabs displayed on the touch screen.
• Indicates the names of the menus, buttons, tabs, files, and folders displayed on your
computer screen.
• Example: Press the Machine Status button.
Portrait Load paper in portrait orientation, viewing the bypass (manual) feed table at the front.
Landscape Load paper in landscape orientation, viewing the bypass (manual) feed table at the front.
A A
A
A
The screen shots and machine illustrations in this guide are of the machine with various optional
components installed. Some of the items and features on the screen shots or illustrations may not be
displayed or available on your machine depending on its configuration.
The information on various drivers and utility software in this guide may not apply to your drivers and
utility software depending on their version upgrade.
In this guide, "personal computer" and "work station" are collectively called "computer."
The description of operations in this guide are mainly based on Windows 7. If using an operating
system other than Windows 7, the operating procedures and the screen appearance may be different
in your environment.
This product and recommended supplies have been tested and found to comply with strict safety
requirements including safety agency approvals and compliance with environmental standards. Follow
the following instructions for safety use.
Follow all warning instructions marked on this product. The warning marks stand for the following:
Used for items where if not followed strictly, death or severe or fatal injuries may result
and the possibility is comparatively high.
Used for items where if not followed strictly, severe or fatal injuries may result.
Used for items where if not followed strictly, injuries to user or damages to the machine
may result.
A symbol for items to pay attention to when handling the machine. Follow
instructions carefully to use the machine safely.
A symbol for prohibited items. Follow instructions carefully to avoid any dangerous
acts.
Prohibited No fire Do not Do not use Do not Keep away Never touch
touch in bathroom tear down from wet with wet hands
A symbol for prohibited items. Follow instructions carefully to avoid any dangerous
acts.
WARNING:
• This product shall be operated by the power source as indicated on the product's data plate.
Consult your local power company to check if your power source meets the requirements.
• Connect this product to a protective earth circuit.
This product is supplied with a plug that has a protective earth pin. The plug fits only into an
earthed electrical outlet. This is a safety feature. If the plug doesn't fit to the outlet, contact an
electrician to replace the outlet to avoid risk of electric shock. Never use an earthed adapter plug
to connect the product to the electrical outlet that has no earth connection terminal.
Improper connection of a grounding conductor may cause electric shock.
• Plug the power cord directly into a grounded electrical outlet. To prevent overheat and a fire
accident, do not use an extension cord, a multi-plug adaptor or a multiple connector. Consult your
local Xerox representative to check if an outlet is grounded.
• Connect this product to a branch circuit or an outlet that has larger capacity than the rated
ampere and voltage of this product. See the data plate on the rear panel of this product for its
rated ampere and voltage.
• Never touch the power cord with wet hands. It may cause electric shock.
• Do not put an object on the power cord.
• Always keep the plug connection free of dust. The dusty and damp environment may bring about
minute electric current in a connector. It may generate heat and eventually cause a fire accident.
• To avoid the risk of electric shock and a fire accident, only use the power cord supplied with this
product or the ones designated by Xerox.
The power cord is exclusive use for this product. Do not use it for any other product.
Do not damage or alter the power cord. Damage and alteration may generate heat and
eventually cause electric shock or a fire accident.
If the power cord is damaged or insulated wires are exposed, contact your local Xerox
representative for its replacement. Do not use a damaged or uninsulated cord to avoid the risk of
electric shock and a fire accident.
CAUTION:
• When cleaning this product, always switch off and unplug it. Access to a live machine interior may
cause electric shock.
• Do not unplug or re-plug this product with the switch on. Plugging and unplugging a live
connector may deform the plug and generate heat, and eventually cause a fire accident.
• Hold the plug not the cord when unplugging this product, or it may damage the cord and cause
electric shock or a fire accident.
• Always switch off and unplug the machine when it is not used over weekends or long holidays. It
may cause deterioration of insulations and eventually electric shock or a fire accident.
• Once a month, switch off this product and check to see that:
– the power cord is plugged firmly into an electrical outlet;
– the plug is not excessively heated, rusted or bent;
– the plug and electrical outlet are free of dust; and
– the power cord is not cracked or worn down.
Once you notice any unusual condition, switch off and unplug this product first and contact your
local Xerox representative.
WARNING:
• Do not locate this product where people might step on or trip over the power cord. Friction or
excessive pressure may generate heat and eventually cause electric shock or a fire accident.
• Never locate this product in the following places:
• Near radiators or any other heat sources
• Near volatile flammable materials such as curtains
• In the hot, humid, dusty or poorly ventilated environment
• In the place receiving direct sunlight
• Near cookers or humidifiers
Locate this product on a level and sturdy surface that can withstand a weight of 992 lbs. (450 kg).
Otherwise, if tilted, the product may fall over and cause injuries.
Locate this product in a well-ventilated area. Do not obstruct ventilation openings of the product.
Keep the minimum clearance as follows for ventilation and an access to the power plug. Unplug
the product if an abnormal condition is noted.
• Do not incline the product at more than 10 degree angle. Otherwise, it may fall over and cause
injuries.
2
3
• When moving this product, always switch off and unplug it. Otherwise, a power cord may be
cracked and overheated, and eventually may cause electric shock and fire.
Machine Environment
To keep this product in good performance condition, always use it in the following environment:
• Temperature: 59 - 86°F (15 - 30°C)
• Humidity: 20 - 80%
When the product is left in a chilly room and the room is rapidly warmed up by a heater, condensation
may form inside the product and cause a partial deletion on printed output.
For measures to prevent the machine from moving and overturning in case of earthquake, please
consult with your local Xerox representative.
WARNING:
• Do not carry out any other maintenance procedures not described in the documentation.
• This product features safety design not to allow operators access to hazard areas. The hazard
areas are isolated from operators by covers or protectors which require a tool to remove. To
prevent electric shock and injuries, never remove those covers and protectors.
• To avoid the risk of electric shock and a fire accident, switch off and unplug the product promptly
in the following conditions, then contact your local Xerox representative.
– The product emits smoke or its surface is unusually hot.
– The product emits unusual noise or odor.
– The power cord is cracked or worn down.
– A circuit breaker, fuse or any other safety device becomes activated.
– Any liquid is spilled into the product.
– The product is soaked in water.
– Any part of the product is damaged.
• Be careful not to injure your fingers when using the cutter to cut the roll paper.
• Do not insert any object into slots or openings of this product.
Do not put any of the followings on the product:
– Liquid container such as vases or coffee cups
– Metal parts such as staples or clips
– Heavy objects
If liquid is spilled over or metal parts are slipped into the product, it may cause electric shock or a
fire accident.
• Do not use conductive paper such as origami paper, carbonic paper or conductively-coated paper.
When paper jam occurs, it may cause short-circuit and eventually a fire accident.
• When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning
materials may result in poor performance of the product. Never use aerosol cleaners to avoid
catching fire and explosion.
Caution Notes
CAUTION:
• Always follow all warning instructions marked on or supplied with this product.
• To avoid the risk of burn injuries, never touch the area with the "High Temperature" mark on.
• Keep electrical and mechanical safety interlocks active. Keep the safety interlocks away from
magnetic materials. Magnetic materials may accidentally activate the product and cause injuries
or electric shock.
Test Button
Test Button
If the circuit does not work properly, contact your local Xerox representative.
• When pulling out the roll unit, do it gently. If pulled out with too much force, the unit can hit and
injure your knees.
• To move this product to another location, contact your local Xerox representative.
• Ventilate well during extended operation or mass printing. It may affect the office air
environment due to odor such as ozone in a poorly ventilated room.
Provide proper ventilation to ensure the comfortable and safe environment.
WARNING: Store all consumables in accordance with the instructions given on its package or
container.
CAUTION:
• Keep ink cartridges out of the reach of children. If a child accidentally lick or swallow ink or get it in
the eye, consult a physician immediately.
• If ink spills onto your hands, wash it off.
• If you get ink in your eye, wash it out immediately. If you have sore eyes, consult a physician
immediately.
• This product uses roll printing paper. Be careful not to drop it as it is heavy and may cause injuries.
• Do not lay the paper roll on the machine or on any unstable surface. The paper roll can fall,
causing injuries.
To avoid the risk of burn injuries, never touch the area with the "High Temperature" mark.
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause
undesired operation.
This Class A digital apparatus complies with Canadian ICES-003. Cet appariel numérique de la classe
“A” est conforme à la norme NMB-003 du Canada.
Changes and modifications to this product not specifically approved by Xerox may void the user's
authority to operate this equipment.
Agency: SEMKO
Standard: IEC60950-1:ed. 2
This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of
doubt, contact your legal counsel.
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22
Machine Components
This section describes the machine components and their functions.
1 Print head cover Open this cover when replacing a print head.
2 Upper unit Open this cover to clear a paper jam or replace a waste ink cartridge.
3 Control panel Directly touch the buttons and tabs displayed on the touch screen to
operate the machine.
For more information, refer to Control Panel on page 1-8.
5 Roll 3/4 unit (4-roll model) Load roll paper into this unit.
8 Bypass (manual) feed table Load media here when making prints onto cut sheet.
9 Manual feeder guide Aligns both edges of paper when loading paper into the bypass
(Optional) (manual) feed table.
12
17
16
13
15
14
13 Exit tray Printed media are output from this exit. face up.
13 Rear cover Contains the LAN port, service port, and media heater switch.
Note:
These ports and switch are intended to be used only by our customer
engineers For more information, contact your local Xerox representative.
16 Front cover Open this cover when replacing a waste ink cartridge.
17 Upper unit release lever Pull up this lever to open the upper unit.
Note
Depending on the size of paper you use, pull out the paper support.
Paper support
Power Source
Switching the Power On
The machine warms up and becomes ready to print within about 10 minutes after being powered on.
The Energy Saver feature allows you to reduce the power consumption of the machine, saving
electricity.
CAUTION: Do not turn off the power immediately after turning the power switch on. If you turn
the power off before the "Ready" message appears on the touch screen, the system could be
damaged.
Note
The machine consumes 11W or less even when the power switch is turned off. To avoid consuming
(or save) this standby power, turn the power breaker OFF. For information on how to do this, refer
to Saving Power Consumption While the Machine is not in Use on page 1-6.
For information on the Energy Saver feature, refer to Energy Saver Mode on page 1-7.
1. Press the power switch to the | position to switch the power on.
Note
The "Please wait..." message indicates that the machine is warming up. The machine cannot be
used while it is warming up.
– When switching the power off and then on, make sure that the touch screen is turned off
before you switch the power back on.
– Switching the power breaker off while the power switch is on might cause malfunctions.
The power switches off after a message appears on the touch screen.
CAUTION: Do not turn the power switch on prior to turning the breaker switch on.
After the time specified in Auto Power Saver elapsed, the machine automatically enters the Energy
Saver mode, the touch screen goes out, and the Power Saver button on the control panel lights up.
Note
For information on how to specify Auto Power Saver, refer to Auto Power Saver on page 5-8.
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Control Panel
2
Transmitting 3
12 Supplies Language Power Saver
4
Job Status Clear All 5
11 1 2 3
Stop
Machine Status 4 5 6
10 6
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8 7
1 Touch screen Displays messages and buttons required for the operation of various
features. You can access the machine features by directly touching the
touch screen.
4 Power Saver button Press this button to exit the Energy Saver mode.
5 Contrast adjustment dial Allows you to adjust the contrast of the touch screen.
7 C (Clear) button Press this button to cancel a numerical character you have entered with
the numeric keypad.
8 Numeric keypad Use the numeric buttons on the keypad to enter numerical characters.
9 Log In/Out button Press this button to display the System Administration Menu screen.
Pressing this button displays the screen to enter the system
administrator's user ID.
10 Machine Status button Press this button to check the machine status and meters, or to check the
status of paper.
11 Job Status button Press this button to check the completed jobs.
1 Transmitting indicator Blinks during data communication with a device other than the machine.
Power Saver
Clear All
Stop
Touch Screen
Note
Some tabs or selection buttons are not displayed depending on whether or not optional products
are installed or the setting status. The disabled items or buttons are indicated by a light dotted
line.
Tabs
Feature
buttons
Message
field
Selection
buttons
Entry field
Arrow
buttons
Item Description
Message field Displays a message such as the machine status or operation guide.
Entry field Directly enter a numeric value using the numeric keypad.
The allowable range is indicated in parentheses ( ).
Text Entry
During operations, you may encounter a screen requesting text to be entered.
Item Description
Deleting characters Press Back. This deletes one character at one time.
Loading/Replacing Paper
Replacing/Cutting Roll Paper
Load roll paper in the Roll Unit.
Once the paper has been loaded, cut the leading edge of the paper.
CAUTION: This product uses roll printing paper. Be careful not to drop it as it is heavy and may cause
injuries.
Notes
– When loading roll paper, be careful not to pinch your fingers.
– When removing the piece of tape holding the edge of the roll paper from unraveling, make
sure to completely remove the adhesive. If the adhesive gets inside the machine, print quality
may decrease.
– When loading paper of different type, size, or weight, change the paper settings after you
finish loading the paper. For information on how to do this, refer to Configuring Paper
Settings on page 1-19.
3. Remove the core of the roll paper from the roll unit.
Note
You can place the roll paper in front of the roll unit.
4. Pull up the handle of the paper holder ( 1 ), and pull out the paper holder from both edges of the
core of roll paper ( 2 ).
5. While pulling up the handle of the paper holder ( 1 ) install the paper holder in both edges of the
roll paper ( 2 ).
CAUTION: When installing the paper holder in the roll paper, put the roll paper on a stable
surface, such as the floor, to prevent the roll paper from being dropped or toppled.
Notes
– There are two types of paper holders: 3-inch core paper holder and 2-inch core paper holder
(option).
– Use the paper holder that meets the core size of the paper to be loaded.
6. Push down the handle of the paper holder to fix the paper holder.
7. While holding the green lever of the roll unit, move the saddle to adjust it to the width of the roll
paper to be loaded.
8. Make sure that the roll paper's winding direction is correct, and place the paper holder onto the
saddle.
9. Rotate the roll paper, and insert the leading edge of roll paper under the roller.
The roll paper is automatically conveyed and stops.
Note
When the roll paper is not fed smoothly because its leading edge is damaged, cut the leading
edge using a cutter knife or a similar tool before loading the paper.
10. Press the paper cutter button to cut the leading edge of paper.
Note
If you press the paper cutter button once, 5.9 in. (150 mm) of the paper is cut. If you hold down
the paper cutter button, the paper comes out until you release the button, and it is cut at the
position where you release the button.
12. Gently push the roll unit back into the machine all the way until it stops.
1. Align both edges of the paper against the scale, and insert the paper until it is conveyed
automatically.
2. Select the paper tray you want to use, and press Close.
Printing is resumed.
Tray Heaters
This machine features paper tray heaters. In humid environments these may help remove moisture
from the paper to improve print quality and/or paper feeding.
The paper tray heater switch is located behind the cover which is positioned under the ink supply
system.
Note
The tray heater is used in high temperature / high humidity conditions (86oF (30oC), 80% RH)
5. Select an item to fit the paper loaded into the paper tray.
6. Press Save.
7. Repeat steps 4. to 6. to specify Paper Type, Weight, and Roll Core Size.
Note
If you select Manual in step 3., Roll Core Size is not displayed.
8. Press Close until the display returns to the Ready screen.
Size Series
The following shows the size series of available roll paper and manual feed cut sheets.
Paper Type
Select the desired paper type from Plain, Matte coated, Gloss, Tracing, Matte film, and Backlit film.
Note
Tracing paper is displayed as Tracing on the touch screen.
Weight
Select the desired size between 2inch core roll and 3inch core roll.
Note
Select the same roll core size as the loaded roll paper. If this setting is incorrect, the remaining
paper level cannot be correctly detected.
Media
Use of unrecommended media may result in paper jams, lower print quality, malfunctions, or damage
to the machine. To achieve optimum performance of the machine, we recommend that you use only
media recommended by Xerox.
If you wish to use media other than that recommended by Xerox, contact your local Xerox
representative.
WARNING: Do not use conductive paper such as origami paper, carbonic paper or conductively-
coated paper. When a paper jam occurs, it may cause a short-circuit and eventually a fire.
Note
The printed image may fade due to moisture such as water, rain or vapor. For more information,
contact your local Xerox representative.
Media Type
When using generally used paper (known as printable paper) for printing, ensure that it complies with
the following specifications. However, it is encouraged that you use the recommended media to
achieve clear print results.
Recommended Paper
Media Type
Type Weight/ Loadable Paper Size
Paper
Thickness Weight Size
Name
Roll Paper Plain paper A0, A1, A2, A3 (width) Premium 75 g/m2 A0 to A2
Coated paper JIS B0, JIS B1, JIS B2, JIS B3 (width)
Performance 75 g/m2 A0 to A3
Glossy paper ISO B0, ISO B1, ISO B2, ISO B3
IJ Tracing paper (width)
Coated 83 g/m2 42", 36",
IJ Film Special A0 (880/860 mm) (width) paper A0
Special A1 (620/625 mm) (width)
64 to 190g/m2 Special A2 (440/435 mm) (width)
Special A3 (310 mm) (width)
34", 22", 17", 11"
36", 24", 18", 12"
42", 30", 15"
Media Type
Type Weight/ Loadable Paper Size
Thickness
Manual Plain paper A0, A1, A2, A3, A4
feed Coated paper
JIS B0, JIS B1, JIS B2, JIS B3, JIS B4
ISO B0, ISO B1, ISO B2, ISO B3, ISO B4
Glossy paper Special A0 (880/860 mm), Special A1 (620/625 mm), Special A2 (440/435 mm)
IJ Tracing paper Special A3 (310 mm)
34", 22", 17", 11", 8.5"
IJ Film
36", 24", 18", 12", 9"
42", 30", 15"
64 to 190g/m2
Width: 210 - 1,067 mm
Length: 210 - 2,000 mm
Notes
– Printing on paper that differs from the paper type and size selected in the print driver, or
printing from a tray that does not support the loaded paper may result in a paper jam. To
ensure correct printing, select the correct paper size, paper type, and paper tray.
– For more information about media type such as coated paper types that can be used for roll
paper feed and paper types that can be used for manual feed, contact your local Xerox
representative.
Unusable Media
Using media not recommended by Xerox may cause a paper jam or machine malfunction. Use media
recommended by Xerox.
• Digital coated paper (glossy type) • NK special simplex art paper (127/157/209 g/m2)
• Bookbinding paper (210 g/m2) • High class Japanese paper for color copy
• Paper with staples, clips, ribbons, or tape • Paper which was printed once by an other printer or
copy machine
• Paper with non-smooth face such as rough • Wrinkled, creased, or torn paper
printing paper or fibered paper
• Paper pasted up with glue, adhesive paper • Paper that is too thick or thin
Handling Media
Do not use media that has been folded, creased, or heavily curled. It may result in paper jams.
Storing Media
The optimum environment for storing media is a place where the humidity is 40 to 45%. Keep the
followings in mind when storing media:
• Moisture is not good for media. For storage, keep the media in the document wrapping and store
it in a comparatively dry place. Vellum especially should be put into a plastic or moisture-proof
bag.
• When the machine is not used for extended intervals, remove the media and store it accordingly.
Billing Meters
On the Billing Meters screen, you can check the number of printed pages measured by individual
meters.
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Meter 1
– Area Count
Displays the sum total of the surface area printed in black and white by the machine so far.
(Unit: m2)
– Length Count
Displays the sum total of the length printed in black and white by the machine so far. (Unit: m
or 0.1 m)
Meter 2
– Area Count
Displays the sum total of the surface area printed in color by the machine so far. (Unit: m2)
– Length Count
Displays the sum total of the length printed in color by the machine so far. (Unit: m or 0.1 m)
Serial Number
Displays the serial number of the machine.
Notes
– Whether to print in black and white or color is determined depending on the color mode of
the print driver. If data in black and white is set to the color mode using the print driver, it is
counted as a color print.
– A test print is also counted. For information on test printing, refer to Making a Test Print on
page 3-19.
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Supplies button
Ink Cartridge
The screen displays "Replace Soon" when the ink cartridge is empty.
The screen also shows estimated ink level for each ink cartridge. (This includes the indicator bar
which is divided into 20% increments and the percentage value of 10% increments.)
Depending on your usage of ink, it is recommended that you prepare new ink cartridges before
they are exhausted, by taking into account the ink level.
Note
Once any one of the five cartridges (K1, M, Y, C, and K2) becomes empty, the machine can no
longer perform printing.
Print Head
The amount of printed ink is displayed for each print head. If the amount of consumed ink
exceeds 2,500ml, "Replace Soon" displays.
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Notes
– You can change the tab, which is displayed first when the Machine Status button has been
pressed. For information on the setting procedure, refer to Detailed Settings on page 5-13.
– For information on the billing meters, refer to Billing Meters on page 1-26.
– For information on paper information or setting, refer to Configuring Paper Settings on
page 1-19.
Machine Information
You can check the machine serial number, machine configuration, and software version on the
Machine Info. screen.
• For maintenance/support:
Tells you whom to contact when making inquiries about maintenance and operation.
• Serial Number
Indicates the serial number of the machine.
• MAC Address
Indicates the MAC address of the machine.
Machine Configuration
Software Versions
Print Mode
Supplies (Consumables)
For more information on the Supplies screen, refer to Checking Consumables (Supplies) on page 1-28.
Job Status
Select a job on the Job Status screen to display detailed information on the completed jobs.
7 8 9 Start
Log In/Out
. 0 C
Cancelling a Job
The following describes how to stop a job that has been sent to the machine.
With CentreWare Internet Services, you can track the usage of the machine and change the setting
values for the machine features, without going to the machine's control panel.
Requirements
Your computer must support TCP/IP networking to use CentreWare Internet Services.
CentreWare Internet Services has been tested successfully with the following web browsers:
• Microsoft® Internet Explorer® 7
• Microsoft® Internet Explorer® 8
• Microsoft® Internet Explorer® 9
• Microsoft® Internet Explorer® 10
If you encounter problems during setup, refer to Problems with CentreWare Internet Services on
page 4-9.
Proxy Server
We recommend that you access this service directly, not through a proxy server.
Note
If using a proxy server, specifying the machine's IP address in the browser may result in slower
responses, preventing some screens from being displayed. In this case, set your browser not to
access the machine's IP address via a proxy server. For information on how to make this setting,
refer to the browser Help section.
Port Number
By default, the port number for the service is set to "80". The port number can be changed in
Properties > Protocol Settings > HTTP. Port Number must be in the range of 1 to 65535.
If you have changed the default port number, in the address bar of your Web browser, enter the IP
address or the Internet address followed by a colon ":" and the assigned port number.
For example, if you have changed the port number to 8080, enter the address as shown below.
or
1. On the System Administrator Menu screen, press System Settings > Network Settings.
Note
For information on how to display the System Administrator Menu screen, refer to System
Administrator Menu Settings Overview on page 5-2.
2. Check that LPD is set to Enabled for Port Settings.
For information on the LPD port setting, refer to Port Settings on page 5-17.
3. Press Close to return to the Network Settings screen.
4. Press Protocol Settings > IPv4 - IP Address
5. Specify the IP address using the numeric keypad.
6. Press Save.
7. Press Close several times until the System Administrator Menu screen is displayed.
8. Press Close.
Note
When a message prompting you to reboot the machine appears, follow the message to reboot the
machine.
Internet address entry example (When the machine's Internet address is myhost.example.com):
Example - http://myhost.example.com
Notes
– If your network uses DNS (Domain Name System) and the machine's host name is registered
in the domain name server, you can access the machine using the Internet address which
consists of the host name and the domain name. For example, if the host name is myhost,
and the domain name is example.com, then the Internet address is myhost.example.com.
– Ask your system administrator for the IP address or Internet address.
– When specifying a port number, enter the IP address or the Internet address followed by a
colon (:) and the assigned port number.
– If you have enabled encrypted communication by selecting the Enabled check box under
Network Settings > Protocol Settings > HTTP > Secure HTTP (SSL) on the Properties tab,
you need to enter the address beginning https instead of http in the browser address field in
order to access CentreWare Internet Services.
IP address entry example:
Example - https://192.168.1.1/
Internet address entry example:
Example - https://myhost.example.com/
– If authentication while attempting to log in as system administrator fails, the following
message is displayed in the right frame of web browser:
Login failed.
– If the number of times of failed attempts to log in as system administrator exceeds the limit
allowed, the following message is displayed in the right frame of web browser:
Switch the machine Off and then On for System Administrator login.
– If you encounter problems during setup, refer to Problems with CentreWare Internet Services
on page 4-9.
The information displayed in each frame depends on the feature selected: Status, Job and Log,
Properties, or Support.
Note
Clicking Help in the top frame displays the CentreWare Internet Services help. For more
information on the functions in CentreWare Internet Services, refer to the Help sections.
Top
frame
Left Right
frame frame
Top frame
The top frame is located at the upper part of the window. This frame contains the logo, model name,
the Help link, user information, and tabs to access each of the functions of the service.
For information on each function provided by CentreWare Internet Services, refer to the Help section
which can be displayed by clicking Help in this frame.
Left frame
The contents in the left frame vary depending on the function you selected. When you select a
function, the left frame displays items and information available for that function.
Right frame
The right frame displays information and status of the machine and the Refresh button. Click Refresh
to update the display to the current status.
The table below lists the main functions you can perform using CentreWare Internet Services.
Job and Log Displaying jobs in queue, deleting those jobs, displaying completed jobs,
and displaying error history
Notes
– For information on each of the configurable items in CentreWare Internet Services, refer to
the Help section which can be displayed by clicking Help in the upper right of the CentreWare
Internet Services screen.
– Changes are not allowed via CentreWare Internet Services while the printer or UI is in use.
– Some of the settings may require you to enter a user ID and password to change them. The
user ID is the System Administrator ID, which is set on the machine. By factory default, the
user ID (System Administrator ID) is 11111, and the password is x-admin.
For information on how to change the System Administrator ID and password, refer to System
Admin Settings on page 5-22.
Machine Settings
The following describes how to configure the settings at the machine user interface.
Note
CentreWare Internet Services can also be used to make these settings. For details, refer to the Help
section which can be displayed by clicking Help in the upper right of the CentreWare Internet
Services screen.
1. On the System Administrator Menu screen, press System Settings > Network Settings.
Note
For information on how to display the System Administrator Menu screen, refer to System
Administrator Menu Settings Overview on page 5-2.
2. Check that LPD is set to Enabled for Port Settings.
For information on the LPD port setting, refer to Port Settings on page 5-17.
3. Press Close to return to the Network Settings screen.
Note
When the machine is already assigned an IP address, go to step 7.
4. Press Protocol Settings > IPv4 - IP Address.
5. Specify the IP address using the numeric keypad.
6. Press Save.
7. Press Close several times until the System Administrator Menu screen displays.
8. Press Close.
Note
When a message prompting you to reboot the machine appears, follow the message to reboot the
machine.
Replacing Consumables
We recommend you to use the following consumables as they are manufactured to meet the
specifications of the machine.
Only one type of print head is supplied; the same type of print head is attached at all of five
installation locations.
Notes
– The use of consumables not recommended by Xerox may degrade image quality and
performance. Use only consumables recommended by Xerox.
– Make sure the ink cartridges are properly installed to all of the following five bays: K1, M, Y, C,
and K2.
– We recommend that you always keep spare consumables available.
Handling consumables
• Always follow the instructions on the packaging or the bottle when storing consumables.
• Do not unpack consumables before use. Avoid storing consumables in the following locations:
– In high temperature and humid locations
– Near heat-generating devices
– Areas exposed to direct sunlight
– Dusty areas
• When using consumables, carefully read precautions for use that are instructed on their bodies or
packages.
• When calling your local Xerox representative to order consumables, have the product codes ready.
• The proper treatment is required for used ink cartridge, waste ink cartridge, and print head.
Dispose of used ink cartridges, waste ink cartridges, and print heads in accordance with local
regulations.
CAUTION:
– Keep ink cartridges out of the reach of children for safety. If a child swallows or licks
accidentally or if ink gets into child's eye, consult a physician immediately.
– If ink adheres to your hand when you handle an ink cartridge, flush with water. If ink gets into
your eye, flush with water immediately.
– If an abnormality such as a pain in the eye is found, consult your physician immediately.
Used Consumables
Dispose of used ink cartridges, waste ink cartridges, and print heads in accordance with local
regulations.
CAUTION:
To prevent possible static discharge when connecting the network cable to the Ink Container, touch the
machine frame to discharge any static prior to connecting the network cable.
The remaining amount of ink can be viewed in the Supplies screen on the touch screen.
For more information on the Supplies screen, refer to Checking Consumables (Supplies) on page 1-28.
4. Grasp the nozzle between fingers, pinch, and pull to remove (2).
5. Slide the nozzle along the track beneath the cartridge and into the notch.
Notes
– The label affixed inside the ink cover depicts ink color location.
– The ink nozzle is keyed and color-coded.
3. Remove the nozzle from the track and attach it to the ink cartridge (1).
2. Make sure that the machine is not operating, and pull up the upper unit release lever to open the
upper unit.
Notes
– Be careful not to pinch your fingers.
– If the waste ink cartridge is not installed correctly, the message does not disappear, and the
machine does not start running.
On the touch screen, check the Supplies screen to see which print head needs to be replaced. The
amount used of ink at each print head can also be viewed in the Supplies screen.
For more information on the Supplies screen, refer to Checking Consumables (Supplies) on page 1-28.
4. Press Start.
5. Press Yes.
6. When message Ready to replace a print head appears, open the print head cover.
You can check that ink is removed from the tube connected to the print head selected on the
replacement screen.
7. While pulling up the tab ( 1 ), lift the lever toward you ( 2 ).
Note
Only the lever of the print head selected in step 4. is unlocked, and the others are locked. Do not
attempt to lift the lever forcedly.
1
2
11. Insert a new print head on a slight angle( 1 ), and push up so that it is located vertically ( 2 ).
Note
The print head can be installed only in one direction.
15. After the replacement of the print head has been completed, press Replaced.
Note
To continuously replace other print head, press Replace more, and repeat steps 2 to 13 to make
replacement.
After the replacement of print heads has been completed, proceed to Carrying out Calibration on
page 3-21.
WARNING: When cleaning this product, use the designated cleaning materials exclusive to it.
Other cleaning materials may result in poor performance of the product. Never use aerosol
cleaners, or it may catch fire and cause explosion.
CAUTION: When cleaning this product, always switch off the power, and unplug the product.
Access to a live machine interior may cause electric shock.
Notes
– Do not use benzene, paint thinner, or other volatile liquids or spray insect repellent on the
machine as doing so may discolor, deform, or crack covers.
– If it is difficult to remove dirt, try gently wiping with a firmly wrung soft cloth moistened with
a small amount of neutral detergent. Then, wipe with a dried cloth.
– Do not use cleaning agents other than water or neutral detergent.
– Cleaning the machine with an excessive amount of water may cause the machine to
malfunction or damage paper during printing.
– You can get some of the ink on your hands while performing cleaning procedures. It is
recommended that you wear disposable gloves while performing cleaning.
Removing Ink Stains in the Print Head Side of the Print Unit
If the print head side of the print unit is dirty, it causes ink drops to be attached on the print surface.
Note
If the print surface gets dirty after ink stains on the print head were removed, consult your local
Xerox representative.
1. Turn off the power switch ( 1 ) and the power breaker of the machine ( 2 ).
Note
Turn off the power switch and the power breaker when cleaning to avoid the risk of electric shock.
1
2
2. Pull up the upper unit release lever to open the upper unit. To fully open the upper unit, pull the
“UPP Stop Arm” (located in the back, right corner) foward.
3. Wipe both edges of the print head with lint-free cleaning cloth.
Notes
– Keep your hand off of the print head.
– To clean the ink receiving side, refer to Removing Ink Stains in the Ink Receiving Side of the
Print Unit on page 3-16.
– Use a lint-free cleaning cloth.
– If it is difficult to get the dirt out of the print head, wipe off with a wet, lint-free cleaning
cloth.
4. Wipe areas surrounding the print heads with lint-free cleaning cloth.
Removing Ink Stains in the Ink Receiving Side of the Print Unit
If the ink receiving side of the print unit is dirty with excessive ink, it causes the rear side of the print
surface to get dirty.
Note
To clean the ink receiving side of the print unit, be sure to switch the machine to the cleaning
mode on the control panel.
1. On the System Administrator Menu screen, press Print Head Maintenance > Internal Cleaning.
For information on how to display the System Administrator Menu screen, refer to System
Administrator Menu Settings Overview on page 5-2.
2. Press Yes.
The machine enters the cleaning mode.
3. When message Preparing disappears, pull up the upper unit release lever to open the upper unit.
6. Press Done.
Message Exiting internal cleaning mode. appears.
7. Press Done to exit the cleaning mode.
For information on how to display the System Administrator Menu screen, refer to System
Administrator Menu Settings Overview on page 5-2.
2. Select a type of paper to be used for test printing, and press Start.
Note
Manual feed cannot be selected.
3. Press Yes.
3. Press Yes.
It takes approximately 3 minutes to clean the print head.
4. Press Done to end print head cleaning.
5. Make a test print again to check the status of the print head.
For information on test printing, refer to Making a Test Print on page 3-19.
If the status of the print head is not improved by print head cleaning, proceed to Replacing a Print
Head on page 3-9.
After replacing a print head or moving the machine, be sure to carry out calibration.
1. On the System Administrator Menu screen, press Print Head Maintenance > Join Adjustment >
Calibration.
Note
To continue with Replacing print head, proceed to step 2. For information on Replacing print
head, refer to Replacing a Print Head on page 3-9.
For information on how to display the System Administrator Menu screen, refer to System
Administrator Menu Settings Overview on page 5-2.
2. Select a type of paper to be used for calibration.
Note
Select a roll unit that contains paper of size A0 or larger. If the correct type of paper is not
selected, Start cannot be initiated.
3. Press Start.
4. Press Yes.
Calibration starts.
5. Press Done to end calibration.
3. Press Calibration.
5. Press Start.
6. Press Yes to confirm calibration start.
12. Press Done when test print is complete. Use this chart to check the gaps between print heads.
The rectangular boxes at the top of following graphic represent the positions of the print heads in
reference to the Print Adjustment Chart.
Notes
– To avoid confusion when performing adjustments, do not move print head 3. Use print head 3
as the reference point and work outward from the center.
– To eliminate gaps and overlaps between print heads 1, 2, or 3, perform corrections in the
following order: adjust print head 2 to print head 3, then adjust print head 1 to print head 2.
– To eliminate gaps and overlaps between print heads 3, 4, or 5, perform corrections in the
following order: adjust print head 4 to print head 3, then adjust print head 5 to print head 4.
13. Press Input Adjustment Value to adjust the position of each print head in the X-direction
(right/left) and the Y-direction (up/down).
Note
Input Adjustment Value is only valid when Image Join Overlay is turned off.
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Troubleshooting
Take proper action according to the following troubleshooting procedures.
No Yes
Touch screen is not bright enough. Action Machine Problems (p. 4-2)
No Yes
No Yes
No Yes
No Yes
If the error is not resolved even after following the above procedure, contact your local Xerox
representative.
Machine Problems
Check the status of your machine again before contacting us.
The power is Is the power turned on? Turn the power on.
not turned on See Power Source on page 1-5.
Is the plug connected to a Turn the power switch and the power breaker off and
receptacle? connect the power cord firmly. Then turn the power
breaker and the power switch on again.
Is the power cord
See Power Source on page 1-5.
disconnected from the
machine?
Touch screen is Is the Power Saver button lit? The machine is in the Energy Saver mode. Press the Power
dark. Saver button on the control panel to exit the Energy Saver
mode.
See Energy Saver Mode on page 1-7.
Is the Contrast adjustment Use the Contrast adjustment dial to make adjustment.
dial kept set to a darker value? See Adjusting Screen Contrast on page 1-9.
A message is A system error has occurred. See Error Messages on page 4-10.
displayed
Has a paper jam occurred? See When a Paper Jam Occurs on page 4-11.
Is the message Please wait... If the message is displayed for more than 5 minutes,
displayed? contact your local Xerox representative.
Media is often Is the appropriate type of Correctly load the appropriate type of media.
jammed or media being used? See Media on page 1-22.
wrinkled.
Is the media loaded correctly? Correctly load the media.
See Loading/Replacing Paper on page 1-12.
Are the media settings correct Set the correct media size series and media type/weight
for the media loaded? to match the media loaded.
See:
• Loading/Replacing Paper on page 1-12
• Configuring Paper Settings on page 1-19.
Are there any jammed sheets Open the front door and pull out the roll unit to remove
or torn pieces of paper still the torn paper or the foreign object.
remaining inside the machine See When a Paper Jam Occurs on page 4-11.
or is there a foreign object in
the machine?
Media does not Is the media electrostatically Take appropriate measures against static electricity. For
exit the machine charged? example, maintain proper room temperature and
fully, and the trail humidity.
edge sticks at the
exit.
If the image quality does not improve even after the remedy is performed, contact your local Xerox
representative.
Part of the image Is the media damp? If the media is damp, some parts of the original may not
is missing on the be printed or may be unclear. Replace with media just
printed output. unpacked.
(smudged or See Loading/Replacing Paper on page 1-12.
unclear)
Is the loaded media folded Remove the defective media and replace with media just
or wrinkled? unpacked.
See Loading/Replacing Paper on page 1-12.
Is part of the image outside Recreate the original so that the image fits the printable
of the printable area? area.
The print heads may be Perform the print head cleaning two or three times.
clogged. See Cleaning the Print Head on page 3-20.
You observe print Do the errors exist in the If no errors exist in source file, refer to the Xerox® Wide
head-to-print source file? Format IJP 2000 Performance Package User Guide and
head variation or refer to the section on Using the Uniformity Correction
20 mm banding Tool.
on the printed
output. Is the message "Print head Replace the print head.
needs to be replaced soon." See Replacing a Print Head on page 3-9.
displayed? Once the print head is replaced, refer to the Xerox® Wide
Format IJP 2000 Performance Package User Guide and
refer to the section on Using the Uniformity Correction
Tool.
Dirt appears at Is the paper path dirty? Run a print job of a few pages.
regular intervals. If the symptom does not improve, contact your local Xerox
representative.
The printed sheet Is the paper path dirty with Use a lint-free cleaning cloth to wipe off ink adhering to
has dirt on the ink? the paper path (upper and lower surfaces) in the print unit.
leading edge or See:
back side. • Removing Ink Stains in the Print Head Side of the Print
Unit on page 3-14
• Removing Ink Stains in the Ink Receiving Side of the
Print Unit on page 3-16.
Loss of one or Check consumables to see if If over 2,500 ml, the print head is due for replacement.
more colors from the head is overdue for Replace the print head.
one print head replacement. See Replacing a Print Head on page 3-9.
Unwanted black Internal components are Contact your local Xerox representative.
dots are printed. soiled.
Unwanted black Internal components are Contact your local Xerox representative.
lines are printed. soiled.
Unwanted black Is the paper size larger than The machine needs to print black lines to prevent print
lines are printed the original? head clogging.
at the trail edge Print on paper which is the same size as the original.
of the printed
sheet in manual
feed mode.
Streaks appear The print heads may be Wait for 30 seconds or more before starting the next print
on the printed clogged. job. Alternatively, perform the print head cleaning two or
sheet. three times
See:
• Cleaning the Print Head on page 3-20
• Removing Ink Stains in the Print Head Side of the Print
Unit on page 3-14.
Unwanted white Is the appropriate type of Load the appropriate type of media.
dots appear in media being used? See Media on page 1-22.
black filled areas.
Internal components are Contact your local Xerox representative.
soiled.
Image is lost on Is part of the image outside Recreate the original so that the image fits the printable
the edge of of the printable area? area.
paper.
The printed sheet Is the area around the print Perform the print head cleaning two or three times
has ink drops on head contaminated by ink? See Cleaning the Print Head on page 3-20.
it.
Clean the ink receiving side and the print head side of the
print unit.
See:
• Removing Ink Stains in the Print Head Side of the Print
Unit on page 3-14
• Removing Ink Stains in the Ink Receiving Side of the
Print Unit on page 3-16.
A mixture of Is the print head dirty with Try to run a print job again.
colors appear on ink? If the problem persists, perform the print head cleaning
the printed sheet two or three times.
See Cleaning the Print Head on page 3-20.
Image density is The print heads may have Try to run a print job again.
too light or been clogged.
uneven on the
first printed
sheet during a
continuous print
job.
Unable to Is the network cable Connect the network cable to the computer.
print. disconnected from the
computer?
Is the printer status Offline? Check the setting for Print Mode. Select Online if the
status is Offline.
See Print Mode on page 1-32.
Has an error occurred on the Check the error message, and follow the instructions to
machine? solve the problem.
Are the IP address and Subnet Set the correct IP address and Subnet Mask.
Mask set correctly? See Print Settings on page 5-14.
Is the machine connected to Wait for a while, and then try printing again.
multiple computers?
Is the media of the specified Load the specified size media in the machine.
size loaded? See Loading/Replacing Paper on page 1-12.
Unable to connect to Is the machine working Check if the machine is powered on.
CentreWare Internet properly?
Services.
Is the Internet address Confirm the Internet address again. If the problem
correctly entered? persists, enter an IP address to make a connection.
Is a proxy server being Depending on the proxy server, connections may not
used? be possible. Set the browser not to "Use proxy server” or
set that particular address not to use a proxy server.
The Update button is Are you using a Confirm that your browser is supported.
not working. specified browser? See Setting Up for Using CentreWare Internet Services
on page 2-3.
Selecting the menu on
the left frame does not
update the right frame
contents.
The screen display is Is the window size for Change the window size for the browser.
distorted. the browser too small?
The latest information is Is the display refreshed? Press the Update button.
not displayed.
The Apply button does Are all entered values If a value outside of the permitted range is entered,
not reflect the new correct? the update will automatically change the value to that
settings. within the range.
The Apply button Is the entered password Entry in Password does not match that in Re-enter
displays a message on correct? Password. Enter the correct password.
the browser, such as
The server returned an Is the machine working Reboot the machine.
invalid or unrecognized properly?
response and No Data.
Unable to delete jobs. The machine is Wait for a while and then press the Update button.
processing.
Error Messages
This section describes how to solve the problem when an error message appears.
Note
The message displayed may vary depending on each error.
A fault has occurred. An internal error occurred. Turn the power switch off. Be sure the
Switch the machine Off and touch screen is turned off before you
then On. switch the power back on. Turn the power
If the trouble persists, call switch on again.
for service. If the message persists, record the
displayed contents XXX-XXX.
XXX-XXX Then, turn the power switch off, and after
the touch screen goes out, contact your
local Xerox representative.
Remove the jammed paper gently as not to tear it. If the paper is torn, remove all the torn pieces,
making sure that none remain inside the machine.
If a paper jam error message is still displayed even after you clear the jam, jammed paper remains in
some other part of the machine.
When the paper jam is cleared, printing resumes from the point right before the paper jam occurred.
CAUTION:
– Always follow all warning instructions marked on or supplied with this product.
– To avoid the risk of burn injuries, never touch the area with the High Temperature mark on.
– Do not attempt to remove a paper deeply jammed inside the product, particularly a paper
wrapped around the fusing unit or the heat roller.
Otherwise, it may cause injuries or burns. Switch off the product immediately and contact
your local Xerox representative.
Notes
– When a paper jam occurs, check the error message to see the position of the jam before
pulling out the jammed paper. Otherwise, the jammed paper may be torn and pieces may
remain inside the machine, causing malfunctions.
– If any piece of jammed paper remains inside the machine, the paper jam message does not
disappear.
– Be sure to clear paper jams while the machine's power is on. Otherwise, the data being
processed may be erased.
– Do not touch the components inside the machine, as this may cause print failure.
2. While pulling the green lever at the right edge, open the roll unit cover.
3. Take the following action depending on the status of the jammed paper.
If the jammed paper is not found
a. Rotate the roll paper backwards.
b. Then, reload the roll paper.
For information on how to load the roll paper, refer to Replacing/Cutting Roll Paper on page 1-12.
4. Close the roll unit cover.
5. Gently push the roll unit back into the machine all the way until it stops.
2. Pull up lever A.
3. Take the following action depending on the status of the jammed paper.
Note
Do not touch the black plastic component in the print unit. You can get ink on your hands.
If you can find the jammed paper through the opening
Remove the jammed paper from the opening.
Note
If the paper edge is located behind the print unit, hold both edges of paper, and pull the paper
toward you while pulling out slowly in the feeding direction.
We recommend that you change the system administrator ID and password immediately after the
machine has been installed.
For information on how to do this, refer to System Admin Settings on page 5-22.
7 8 9 Start
Log In/Out
. 0 C
For information on the items available on the System Administrator Menu screen, refer to System
Administrator Menu List on page 5-5.
System Settings
Select this to configure or change the default settings for each feature.
Common Settings
Print Settings
Network Settings
System Settings
Machine Clock / Timer Settings (p. 5-7) Machine Clock (p. 5-8)
Time Zone (p. 5-8)
Auto Power Saver (p. 5-8)
Auto Clear (p. 5-8)
Backlight Off (p. 5-8)
Detailed Settings (p. 5-15) This function is for customer engineer use.
Detailed Settings (p. 5-21) This function is for customer engineer use.
Internal Cleaning See Removing Ink Stains in the Ink Receiving Side of the Print Unit (p. 3-16)
* For information on print head maintenance, refer to Chapter 3 Daily Management and Maintenance
on p. 3-1.
Common Settings
You can configure specifications relating to the machine's common features.
1. On the System Administrator Menu screen, press System Settings > Common Settings.
For information on how to display the System Administrator Menu screen, refer to System
Administrator Menu Settings Overview on page 5-2.
Machine Clock
Allows you to set the date and time in the system clock of the machine. Specify Year, Month, Day,
Hours, and Minutes.
Time Zone
Allows you to set the time difference from GMT.
Set the time zone in the range of -12 to +12 in 30 minutes increments.
Auto Clear
Allows you to set the duration of time before the machine is automatically reset if no operation is
performed.
When you select On, specify a value between 30 seconds and 3 minutes in 30 second increments.
Backlight Off
Allows you to automatically turn off the backlight on the touch screen if the specified time has
elapsed with no operations performed.
Select Off or Same as Auto Clear. If Same as Auto Clear is selected, the touch screen goes dark
when the time specified in Auto Clear has elapsed.
Audio Tones
You can use this feature to set whether to sound an alarm when a job ends or a fault occurs.
Panel Select Set the volume of the beep that sounds when a button on the Off, On
control panel is correctly selected.
Panel Alert Set the volume of the beep that sounds when a button that Off, On
cannot be selected is selected, or an operation is performed
while an error occurs.
Machine Ready Set the volume of the beep that sounds when the machine is Off, On
ready to print, for example, the power is turned on.
Job Complete Set the volume of the beep that sounds when a job is Off, On
completed normally.
You can select the target jobs for which the beep is to sound.
Ink Level Alert Set the volume of the beep that sounds when the toner Off, On
cartridge needs replacing.
Low Media Alert Set the volume of the beep that sounds when a job is Off, On
suspended because there is no paper in a tray.
Fault Set the volume of the beep that sounds when a job fails. Off, On
You can select the target jobs for which the beep is to sound.
Auto Clear Notice Set the volume of the beep that sounds five seconds before Off, On
auto clear.
Manual Feed Set Set the volume of the beep that sounds when paper is Off, On
inserted into the bypass (manual) feed table.
Waste Full Alert Set the volume of the beep that sounds when the waste ink Off, On
cartridge needs replacing.
Default Language
The factory default is English.
Select from First, Second, Third, Fourth, and Auto Select Off.
The factory default is First for roll 1, Second for roll 2, Third for roll 3, and Fourth for roll 4.
Notes
– Multiple trays cannot have the same priority.
– All the trays cannot be assigned with Auto Select Off.
– Some of the items and features on the screen shots or illustrations may not be displayed or
available on your machine depending on its configuration.
Maintenance
This function is for customer engineer use. For more information, contact your local Xerox
representative.
Other Settings
1. Press Other Settings.
2. Set each item as necessary, and click Close.
Software Download
This function is for customer engineer use. For more information, contact your local Xerox
representative.
Data Encryption
Allows you to select whether to encrypt data recorded on the machine's hard disk.
When data encryption is enabled, the machine automatically encrypts print data before writing these
data to its hard disk. Whether to encrypt data cannot be set for individual features. Encrypting data
prevents unauthorized users from reading data stored on the hard disk, even if the hard disk is stolen.
When you select On, enter an encryption key of 1 to 12 digits in both New Encryption Key and Re-enter
New Encryption Key.
1. Select On and press Save to display the Execute Data Encryption screen.
2. Select Yes or No.
Notes on enabling the data encryption feature and changing the settings
You need to reboot the machine after enabling/disabling data encryption or changing the encryption
key. The corresponding storage space (hard disk) will be initialized during the reboot process.
Initializing will erase all the data stored previously.
Detailed Settings
1. Press Detailed Settings.
2. Enter Code, and press Save / Next.
3. Fill in New Value.
4. Press Save / Next.
0 Releases the restriction for long printing 0: Prohibit (limited to 5m) 0: Prohibit (limited to
(5m). 1: Permit (limited to 30m) 5m)
Note:
For notes and restrictions about releasing
the restriction of long size printing, refer
to Notes and Restrictions on the Use of
the Print Feature on page 6-3.
21 Specify the default of the tab displayed 0: Machine Information 0: Machine Information
when the Machine Status button has 1: Billing Information
been pressed. 2: Media/Settings
Print Settings
With Print Settings you can make settings relating to the machine's print features specifications.
1. On the System Administrator Menu screen, press System Settings > Print Settings.
For information on how to display the System Administrator Menu screen, refer to System
Administrator Menu Settings Overview on page 5-2.
Job Recovery
You can use this feature to select whether to print a job which has not been completed at the time the
machine was turned off, the next time the machine is turned on.
Off
Select this to cancel all the print jobs that have not yet printed at the time the machine was
turned off.
Detailed Settings
This function is for customer engineer use. For more information, contact your local Xerox
representative.
Network Settings
With Network Settings, you can configure specifications relating to the networking aspects of the
machine.
Notes
– For information on Network Settings, also refer to Machine Settings on page 2-8.
– CentreWare® Internet Services allows you to make more detailed settings. For details, refer to
the Help section which can be displayed by clicking Help in the upper right of the CentreWare
Internet Services screen.
1. On the System Administrator Menu screen, press System Settings > Network Settings.
For information on how to display the System Administrator Menu screen, refer to System
Administrator Menu Settings Overview on page 5-2.
Port Settings
The table below lists the ports that are used for the applications and features.
Port
Application/Feature
HTTP LPD FTP SNMP
HTTP
LPD
FTP
SNMP
Protocol Settings
1. Press Protocol Settings.
2. Set each item as necessary, and click Close.
Ethernet Settings
Allows you to set the transmission rate for the Ethernet interface.
Auto
1000BASE - T
10 Mbps (Full-Duplex)
10 Mbps (Half-Duplex)
TCP/IP - IP Mode
Allows you to select the TCP/IP Internet protocol type.
IPv4 Mode
IPv6 Mode
Dual Stack
Select this to use both IPv4 and IPv6 as the Internet protocol.
IPv4 - IP Address
Enter the subnet mask in the format of xxx.xxx.xxx.xxx, where xxx is a value between 0 and 255.
The first "xxx" cannot be set to numeric value 127 or 224 to 255.
This field displays the Link-local address, IPv6 address, and Gateway address that have been
automatically configured.
Device Cert.
Allows you to list the recipients of the certificate stored on the machine. You can select a
certificate used for SSL/TLS communication.
Note
The certificate must already be registered using CentreWare Internet Services. For information on
how to do this, refer to the Help section of CentreWare Internet Services.
Detailed Settings
This function is for customer engineer use. For more information, contact your local Xerox
representative.
We recommend that you change the default ID and password for the system administrator to prevent
unauthorized users from changing the machine settings and to enhance security.
System Administrator's ID
The factory default is 11111
4. Use the numeric keypad on the control panel or the keyboard displayed on the screen to enter the
system administrator ID using up to 32 characters.
5. Press Save.
6. Press Re-enter System Administrator ID.
7. Press Keyboard.
8. Re-enter the same system administrator ID by using the numeric keypad on the control panel or
the keyboard displayed on the screen using up to 32 characters.
9. Press Save.
To tell the system administrator to enter the password whenever displaying the System Administrator
Menu, set Password Entry Control Panel to On in Authentication / Security Settings.
Specify the password after you have set the system administrator ID.
Notes
– The system administrator's password is required when changing the machine settings via
CentreWare Internet Services.
– For details on how to make settings for Password Entry Control Panel, refer to Password Entry
from Control Panel on page 5-26.
3. Use the numeric keypad on the control panel or the keyboard displayed on the screen to enter the
system administrator's password of 4 to 12 characters.
4. Press Save.
5. Press Re-enter Password.
6. Press Keyboard.
7. Re-enter the same system administrator's password of 4 to 12 characters by using the numeric
keypad on the control panel or the keyboard displayed on the screen.
8. Press Save.
3. Enter the number of the upper limit by using the numeric keypad or by pressing [ ] and [ ].
4. Press Save.
When On is selected, the setting of System Administrator's Password (p. 5-23) is enabled.
When Off is selected, a password will not be required when users attempt to access the machine's
control panel, even when a password is specified for those settings described above.
You can select the number of overwrites either once or three times.
2. Select the number of overwrites from No, Once, and Three times.
3. Press Save.
The system administrator must follow the instructions below to increase security.
• To protect the data deleted from or stored on the hard disk, the following settings are required:
Number of Overwrites: Once or Three times
• Change the system administrator's factory default password (x-admin).
The new password must be seven characters or more (up to 12 characters long). Be careful not to
register a password that can be easily assumed and not to store the registered password on a
location that is easily accessible to other persons.
Note
Be careful not to lose or forget the system administrator ID and password. Otherwise, it will not be
possible to recover the machine configuration in case of malfunction.
• Set Password Entry Control Panel to Yes.
• Set Maximum Login Attempts to 5 times.
• Note that the hard disk security will not be warranted if you do not correctly follow the above
setting instructions.
Notes
– For information on the encryption setting, refer to Data Encryption on page 5-11.
– For details on how to make settings for Password Entry Control Panel, refer to Password Entry
from Control Panel on page 5-26.
– For information on how to specify the system administrator's user ID, refer to System
Administrator's ID on page 5-23.
The manager (of the organization that this machine is used for) must follow the instructions below:
• Assign an appropriate person as a system administrator and manage and train him/her properly.
• When turning off the machine, make sure no operation is running. Train the users to turn off the
machine after an active operation completes, if any.
• Note that the Data Security Kit is used to protect deleted document data from being recovered;
• Set the password and encryption key according to the following rules:
– Do not use easily assured character string
– Use both characters and numerics
Optional Components
The following table lists the optional components. To purchase these options, contact your local Xerox
representative.
2inch core paper holder A paper holder for 2-inch core roll paper. A set of two.
3inch core paper holder A paper holder for 3-inch core roll paper. A set of two.
Print Catch Tray A tray that can accommodate printed sheets after they are ejected
from the machine.
Paper Stack Tray A stacker that can accommodate printed sheets after they are ejected
from the machine.
The machine operation and print results are not guaranteed if you select the type number 0 in
Detailed Settings and run a print job of 196.9 in. (5,000 mm) or longer.
For more information on the Detailed Settings, refer to Detailed Settings on page 5-13.
Ink consumption
• Even if you specify black and white mode, color inks are consumed because the machine uses
Process Black to print black.
• The color inks are consumed because the machine periodically performs color printing outside the
media to prevent the print head being dried up, and because the machine uses ink to perform the
print head cleaning.
Continuous print
In a continuous printing, for optimal image quality, the machine stops operation and performs the
maintenance procedure for about 10 seconds per approximately 15 prints. Printing resumes as soon as
the maintenance procedure completes.
R
replacing paper, 1-12
roll paper, replacing/cutting, 1-12