S/M No.

Service Manual
Washing Machine
Model: DWD-M1031

✔ Caution
: In this Manual, some parts can be changed for improving,
their performance without notice in the parts list. So, if you
need the latest parts information, please refer to PPL(Parts
Price List) in Service Information Center (http://svc.dwe.co.kr).

DAEWOO ELECTRONICS CORP.

http : //svc.dwe.co.kr July. 2008
 4. DIRECTION FOR DISASSEMBLY

DOOR LOCK SWITCH

1 Open the door and remove the clamp door as. 2 Separate the gasket from the cabinet front and remove
two screws.

3 Remove the door lock switch from the cabinet front .

DRAIN PUMP

1 Separate the cover pump from the cabinet front and 2 Lay the right-side of the washer on the floor. And sepa
remove screw. rate connectors and hose drain from the pump.

3 Remove the hose drain o from the pump.

DIRECTION FOR DISASSEMBLY 9

 HEATER AND THERMISTOR

1 Separate the plate t as from the washer. 2 Separate the case detergent as and remove two
(Remove two screws at rear) screws from panel f.

3 Separate the panel f as from the washer. 4 Separate the cabinet front from the washer.
(Remove the clamp door as and 4 screws)

5 Separate connectors from the heater and remove the 6 Remove the earth terminal and loosen the nut by using
nut by using a box wrench. a box wrench

7 Pull out the heater from the tub.

10 DIRECTION FOR DISASSEMBLY

 UNIVERSAL MOTOR

Firstly, you have to do from 1 to 5 of HEATER AND THERMISTOR DISASSEMBLY.

1 Separate the box inlet as from the washer. 2 Remove the screw of the motor connector.
(remove screws and hose inlet) And separate the connector from the tub.

3 Separate the hose air from the sensor pressure. 4 Lay the front-side of washer on the floor.
And remove four screws.

5 Separate two dampers and the hose drain. 6 Lift up the cabinet as.

7 Separate the belt. 8 Remove two screws from the motor and remove the
screw from the drum using a box wrench.

DIRECTION FOR DISASSEMBLY 11

 5. EXPLODE VIEW AND PARTS LIST

■ BOX INLET AS

No. PART NAME PART CODE SPECIFICATION Q'TY REMARK

A01 HANDLE CASE PEDIR: 3611147310
36111TE00 HIPS 1 CASE DETERGENT
D-MU1031
AS:
A02 CASE DETERGENT PEDIR: 3611147310PP
3611145800 1 3611147310

A03 CAP SOFTENER 3610907800 PP 1

A04 BOX INLET PEDIR: 3610528010
3610527500 PP 1 BOX INLET AS:
3610528010
3618105700 COLD ONLY
A05 NOZZLE AS NOZZLE TOP + NOZZLE UNDER 1
3618105710 COLD+HOT
A06 SCREW TAPPING 7122401411
NO DISPONIBLE T2S TRS 4X14 MFZN 1
A07 HOSE WATER SUPPLY 3613268900 EPDM ID=9.5 OD=14.5 L=215 2(1) COLD(HOT)
A08 CLAMP HOSE 3611205800 ID=13.8 W=10.0 0.9T 4(2) COLD(HOT)
3615414910 220-240V 2-WAY NYLON/BRACKET VDE 1 COMPATIBLE:
COLD
A09 VALVE INLET 3615416820
3615414800 220-240V 1-WAY HOT PP-BRACKET 1 HOT
A10 SCREW TAPTITE NO DISPONIBLE
7272400811 TT3 TRS 4X8 MFZN 2

12 EXPLODE VIEW AND PARTS LIST

■ PANEL FRONT AS

B09
B07
B08

B05
B04
B06
B02
B03

B10 B01

No. PART NAME PART CODE SPECIFICATION Q'TY REMARK

B01 PANEL F 36142T1D00 HIPS 1 D-MU1031
B02 BUTTON SELECT 3616640100 HIPS 1 D-MU1031
B03 BUTTON RES 3616640000 HIPS 1 D-MU1031
B04 WINDOW LED 3615507800
NO DISPONIBLE ABS 1 D-MU1031
B05 WINDOW DISPLAY 3615507900
NO DISPONIBLE ABS 1 D-MU1031
B06 KNOB DIAL AS 3613408000 KNOB OUT,IN+DECO+SHAFT 1 D-MU1031
PRPSSWC020 PCB DEFAULT AS
PRPSSWC021 PCB OPTION AS (COLD&NB)
B07 PCB AS 1 D-MU1031
PRPSSWC022 PCB OPTION AS (COLD&BB)
PRPSSWC023 PCB OPTION AS (DBL&NB)
B08 LED 18:88 NO DISPONIBLE
3616056400 LED 18:88 1 D-MU1031
B09 SCREW TAPPING NO DISPONIBLE
7122401611 T2S TRS 4x16 MFZN 6 D-MU1031
B10 SCREW TAPPING 7122401608
NO DISPONIBLE T2S TRS 4x16 SUS 430 2 D-MU1031

EXPLODE VIEW AND PARTS LIST 13

 ■ CABINET FRONT AS

No. PART NAME PART CODE SPECIFICATION Q'TY REMARK

C01 CABINET F AS 3610812810
NO DISPONIBLE PAINTING T=0.7 1
C02 NUT HEX 7S627W50X1
NO DISPONIBLE NUT FLANGE M5X0.8P MFZN 2
C03 SCREW TAPPING NO DISPONIBLE
3616051229 STS430 F/L BOLT(SE) 5*12 2
C04 CAP HINGE DOOR NO DISPONIBLE
3610916500 POM 2
C05 HINGE DOOR 3612903700 ALDC 1
C06 FRAME DOOR I 3612208700 PP 1
C07 HANDLE DOOR 3612610800 ABS 1
C08 HOOK DOOR 3613101200 POM 1
C09 SPRING HOOK 3615114600 SUS D1.4 1
C10 PIN HANDLE 3618200200 SUS304, D3, L48 1
C11 DOOR GLASS 361A110700 GLASS PI300 1
C12 FRAME DOOR O 3612208600 HIPS 1
C13 SCREW TAPPING 7115401629
NO DISPONIBLE T1 FLT 4X16 SUS 7
C14 SWITCH DOOR LOCK 3619047100 DL-LC.BITRON_3P.250V16A.BI-METAL 1
C15 SCREW TAPPING NO DISPONIBLE
7122401208 T2S TRS 4X12 SUS 2
C16 CLAMP DOOR AS 3611204810 HSW3, D1.4 1
C17 COVER PUMP 3611428500 HIPS 1
C18 SCREW TAPPING NO DISPONIBLE
3616029950 TTS"S" HEX F/L 4*8 4

14 EXPLODE VIEW AND PARTS LIST

■ TUB AS

EXPLODE VIEW AND PARTS LIST 15

 No. PART NAME PART CODE SPECIFICATION Q'TY REMARK
D01 TUB REAR AS 3618829901 TUB REAR(FRPP) + BEARING HOUSING(ALDC) 1
D02 BEARING INNER 3616304700 6205ZZ SHENS 1
D03 BEARING OUTER 3616304800 6204ZZ SHENS 1
D04 WATER SEAL 361A600300 NBR 1
D05 GASKET TUB 3612324100 PI=4.5, L=1650, EPDM 1
D06 FIXTURE HEATER 3612009400 SUS, PI=2 1
D07 TUB FRONT 3618829600 FRPP 1
D08 GASKET 3612323500 EPDM 1
D09 CLAMP GASKET AS 3611204500 HSW3 1
D10 DRUM SUB AS 3617010400 SUS T=0.4 1
D11 SPIDER AS 361A301000 SPIDER(ALDC-8) + SHAFT(SM45C) 1
D12 SPECIAL BOLT NO DISPONIBLE
3616063000 STS430 M6*21 SI-LOCK 3
D13 LIFTER WASH 361A401110 NANO 3
D14 SPECIAL SCREW(TUB) NO DISPONIBLE
3616062700 SWRCH18A 5.6*30 12
D15 PULLEY 3618433210 PA6+GF30%, SERRATION 1
D16 SPECIAL BOLT AS(PULLEY) NO DISPONIBLE
3616063100 SWRCH10A M8*22 PW SI-LOCK 1
D17 UNIT MOTOR UNIVERSAL 36189L5H10 SOYEA 2POLES 38T 1
D18 SPECIAL SCREW(MOTOR) NO DISPONIBLE
3616062800 SWRCH18A 7.4*25.5 2
D19 BELT V 3616591300 GATES 3PJ1134 BUTADIENE RUBBER 1
D20 HEATER WASH 3612802460 220V~240V 1.8KW IRCA 1 D-MU1031
D21 THERMISTOR WASH 361AAAAB10 R25=1.704KΩ, R80=11.981KΩ 1
D22 HARNESS EARTH NO DISPONIBLE
3612794450 L=180 1
D23 BALANCER WEIGHT L NO DISPONIBLE
3616109600 PP, INSERT 6.5KG 1 D-MU1031
D24 BALANCER WEIGHT R NO DISPONIBLE
3616109500 PP, INSERT 5KG 1 D-MU1031
D25 BALANCER WEIGHT TOP NO DISPONIBLE
3616108900 PP, INSERT 6.5KG 1 D-MU1031
D26 SPECIAL SCREW(BALANCER) NO DISPONIBLE
3616062900 SWRCH18A 8*31 PW 6
D27 HOSE INLET 3613271600 EPDM 1
D28 CLAMP HOSE I 3611201400 HSW3, D=2.6, MFZN D=38 1
D29 SPRING SUSPENSION 3615116100 K=0.39, L=125 2
D30 FRAME TOP NO DISPONIBLE
3612208500 SGCC T=1.2
HOSE DRAIN(EPDM) + AIR TRAP(PP)
+ HOSE AIR(ID=4.0, OD=8, L=560, EPDM)
D31 HOSE DRAIN AS 3613272300 1
+ CLAMP AS(ID=81, CIMA)
+ CLAMP HOSE(D=26) + CLAMP HOSE I(D=38)
D32 SCREW TAPPING NO DISPONIBLE
7122401411 T2S TRS 4X14 MFZN 1
361A700110 70N AKS
D33 DAMPER FRICTION 2
361A700140 70N CIMA
D34 DAMPER PIN 361A700200 AKS D=14.5 2
D35 UNIT BUBBLE PUMP AS 36189L4172 220-240V RP CHUSHION=760 1
D36 SPECIAL SCREW(BUBBLE) NO DISPONIBLE
3616007400 T2S TRS 4X10+24 2
D37 EMI FILTER(K27) 3611908740 0.22UF 1
D38 SCREW TAPPING NO DISPONIBLE
7122401411 T2S TRS 4X14 MFZN 1

16 EXPLODE VIEW AND PARTS LIST

■ CABINET AS

EXPLODE VIEW AND PARTS LIST 17

 No. PART NAME PART CODE SPECIFICATION Q'TY REMARK
NO DISPONIBLE
3610812700 SGCC(GI) T=0.7 PCM
E01 CABINET 1
3610812710 SGCC(GI) T=0.7 PAINTING
E02 FRAME LOWER NO DISPONIBLE
3612208400 SGCC T=0.8 1
BASE U L NO DISPONIBLE
3610393100 SGCC T=1.6 1
E03
BASE U R NO DISPONIBLE
3610393110 SGCC T=1.6 1
FOOT(BUTYL)+SPECIAL NUT(SCP1)
3617703800 4
E04 LEG ADJUST AS +SPECIAL BOLT(10x1.25, 51MM)
3617703811 CHINA, FOOT+SPECIAL NUT(M10x1, 25P)
NO DISPONIBLE
3612797500 COLD+HOT, BB
3612797510 COLD+HOT, NON-BB
3612797520 COLD, NON-BB, NON-REACTOR
E05 HARNESS AS 1
3612797530 COLD, BB, NON-REACTOR
3612797540 COLD, NON-BB, REACTOR
3612797550 COLD, BB, REACTOR
E06 UNIT DRAIN PUMP AS 36189L5K10 220-240V, 50Hz, 30W, AL, NO-HOLE 1
E07 SCREW TAPPING NO DISPONIBLE
7112401211 T1 TRS 4*12 MFZN 1
E08 HOSE DRAIN O AS 3613268520 L=1800, STRAIGHT TYPE, CLAMP PI=27 1
E09 CLAMP HOSE NO DISPONIBLE
3611206400 NYLON, DA-18N 1
E10 SCREW TAPPING NO DISPONIBLE
7122401411 T2S TRS 4X14 MFZN 1
E11 PLATE T AS 3614540700 HIPS 1
E12 SCREW TAPPING NO DISPONIBLE
7122401411 T2S TRS 4X14 MFZN 2
REACTOR(RT-046B)+BRACKET REACTOR(PP)
E13 REACTOR AS 3615800100 1
+SCREW TAPPING(T2S TRS 4x14 MFZN)
E14 SCREW TAPPING NO DISPONIBLE
7122401411 T2S TRS 4x14 MFZN 2
E15 CORD POWER AS NO DISPONIBLE
3611339630 EU-2PIN H05VV-F 1.0SQ 250V 16A 1.4M 1
E16 SENSOR PRESSURE 3614825310 5V DL-DW12 INLET 180° 1
E17 SCREW TAPPING NO DISPONIBLE
7122401411 T2S TRS 4x14 MFZN 1
E18 FRAME UPPER NO DISPONIBLE
3612210300 GI 1.2T 1 D-MU1031
E19 SCREW TAPPING 7122401411
NO DISPONIBLE T2S 4x14 MFZN 4 D-MU1031
E20 SPECIAL BOLT NO DISPONIBLE
3616029100 M4*12.5 MACHINE DWD-100DR 4 D-MU1031

18 EXPLODE VIEW AND PARTS LIST

 8. FUNCTION OF THE CONVENIENT SERVICE

■ The test mode of the load movement

You can check the PCB ASS'Y and the condition of each load movement simply.

• The method to test the load movement

1 Plug the power cord.
2 Turn the program selector to the program 1.
(The indicator light of the Start/Hold button is on but not twinkles. If the indicator is twinkles, press the
Start/Hold button and turn the program selector to the off.)
3 Press the Rinse+ button 3times while press the Intensive wash button.
4 Whenever the Rinse hold button is pressed, each load movement is occurred as follows;
Door lock close → Hot valve on → Cold valve on → Pre wash valve on → Bubble pump on → Drain pump on

FUNCTION OF THE CONVENIENT SERVICE 23

 9. TROUBLESHOOTING GUIDE
This washer is equipped with automatic safety function which detects and diagnoses faults at an early stage and copes
properly.
When the washer does not operate properly, check the following points.

■ Simply Check Guide

Problem Cause Solution

Program dose not start. Plug is loose or not plugged in. Insert plug tightly.

Power failure. An interrupted program will be resumed when the

power return.

Loading door is not closed. Check whether laundry is trapped in door.

Close the loading door. (a click should be heard)

Program is not selected. Select the desired program.

Start/hold button is not pressed. Press the Start/hold button.

Water dose not enter Water tap is not turned on. Turn the water tap on.
the washing machine.
Inlet hose is kinked or folded. Straighten the inlet hose.

Filters is blocked in water inlet fil- Clean the water inlet filter.
ter.

Washing machine is Drain hose is kinked or clogged. Straighten and clean the drain hose.
not drain.
Pump filter is clogged. Clean the pump filter

Washing machine is The amount of laundry is too Add the laundry to balance. And repeat the Spin
not spin. small. cycle.

The laundry is unbalanced. Rearrange the laundry. And repeat the Spin cycle.
If articles of heavy clothing (e.g. bath robe) are load-
ed, washing machine may skip or stop the spin cycle.

Spin result is unsatis- Drain hose is placed over 1m Place the drain hose under 1m above the floor.
factory. above the floor.

Foam come out of the Too much detergent or unsuitable Repeat the Rinse cycle.
detergent case. detergent used.

Serious noise and Transit bolts are not removed. Remove the transit bolts
vibration
Washing machine is installed on Reinstall washing machine on even floor.
uneven floor.

Washing machine is not leveled. Adjust the level of washing machine using adjustable
legs.

24 TROUBLESHOOTING GUIDE
■ DISPLAY ERROR MESSAGE

MESSAGE ERROR CAUSE SOLUTION

The water tap is closed. Open the water tap.

The filter of the valve inlet is clogged. Clean the filter of the valve inlet.

The valve inlet is an inferior product or broke Change the valve inlet.
WATER down.
IE INLET
ERROR The water level sensor (sensor pressure) is an Change the water level sensor
inferior product or broke down. (sensor pressure).

The drain motor works during water supply. Change the drain motor.

The PCB ASS’Y does not check the water level. Change the PCB ASS’Y.

The drain hose is kinked or clogged. Clean and straighten the drain hose.

The drain motor is an inferior product. Change the drain motor.

DRAIN The valve inlet works during drain. Change the valve inlet
OE
ERROR
The water level sensor is an inferior product. Change the water level sensor.

The PCB ASS’Y does not check the water level. Change the PCB ASS’Y.

UNBALANCE The laundry is concentrated to one side of the Rearrange the laundry.
UE ERROR drum during spin.

The Start/Hold button is pressed while the door is Close the door.
opened.
DOOR OPEN
LE ERROR The switch door lock is an inferior product. Change the switch door lock.

The PCB ASS’Y does not check the door lock. Change the PCB ASS’Y.

TROUBLESHOOTING GUIDE 25
 MESSAGE ERROR CAUSE SOLUTION

E2 OVERFLOW The water is supplied continuously due to an Change the valve inlet.
ERROR inferior valve inlet.

The valve inlet is normal, but the water level Change the water level sensor (sensor
sensor (sensor pressure) is inferior. pressure).

The drain motor dose not work. (The drain Change the drain motor.
motor is an inferior product or broke down.)

E4 LEAKAGE Water leaks from the tub or the hose drain. Check the leak of the tub or the hose drain.
ERROR Then change the tub or the hose drain.

E7 DIRECTION The motor spins into an opposite direction. Change the PCB ASS’Y or the motor.
ERROR
The motor hall IC is an inferior product or broke Change the motor hall IC or the motor.
down.

E8 MOTOR The motor is not normally connected. Check the connector of the motor.
ERROR
The motor does not work. (The motor is an Change the motor.
inferior product or broke down.)

E9 SENSOR The water level sensor is an inferior product. Change the water level sensor.
PRESSURE
ERROR

H2 THERMISTOR The thermistor wash is an inferior product or Change the thermistor wash.
WASH ERROR broke down.

The thermistor wash is not connected normally. Check the connector of the thermistor
wash.

H4 THERMISTOR The heater worked without the water in the tub. Check the water level.
WASH
OVERHEATING The thermistor wash is an inferior product or Change the thermistor wash.
ERROR broke down.

H5 WATER TEMP. The water temp. is over 45°C in delicate & wool Change the thermistor wash.
ERROR course. (The thermistor wash is an inferior
product or broke down.)

H6 HEATER WASH The heater wash dose not work. (The water Change the heater wash.
ERROR temp. doesn't rise over 2°C during 15min.)

H8 HEATER The heater worked without the water in the tub. Check the water level and the heater
WASH wash.
OVERHEATING
ERROR

PFE PUMP FILTER The drain pump filter is clogged. Clean the drain pump filter.
ERROR
The drain pump does not work during spin. Change the drain pump.

The large amount of detergent was used. Use the proper amount of detergent.

The drain hose is placed higher than 1m above Place the drain hose 1m below the floor
the floor.

26 TROUBLESHOOTING GUIDE
10. WIRING DIAGRAM

WIRING DIAGRAM 27