Scribd Logo
Upload

Welcome to Scribd!

  • 28 views

    Capstone Week 4

    Uploaded by

    Keshav Singh

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd

    Capstone Week 4

    Uploaded by

    Keshav Singh
    28 views2 pages

    Copyright

    © © All Rights Reserved

    Available Formats

    XLSX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Download as xlsx, pdf, or txt
    28 views2 pages

    Capstone Week 4

    Uploaded by

    Keshav Singh

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Download as xlsx, pdf, or txt
    You are on page 1of 2

    This spreadsheet template relates to the case Samsung Electronics: Analyzing

    Qualitative Complaint Data, Case #5-412-754.

    ©2013 by the Kellogg School of Management at Northwestern University. This case


    was prepared by Professor Jack Boepple. Cases are developed solely as the basis for
    class discussion. Cases are not intended to serve as endorsements, sources of primary
    data, or illustrations of effective or ineffective management. To order copies or
    request permission to reproduce materials, call 847.491.5400 or e-mail
    cases@kellogg.northwestern.edu. No part of this publication may be reproduced,
    stored in a retrieval system, used in a spreadsheet, or transmitted in any form or by
    any means—electronic, mechanical, photocopying, recording, or otherwise—without
    the permission of Kellogg Case Publishing.
    641964414.xlsx

    Category
    # 17 14 7 4 3 2 2 1 0 0 0 0 0 0 0
    Issue Screen Power Mainboard clicking Unkown Audio Lcd panel Safety Total
    board (Recall,Custo
    Issues merservice)
    1 x x
    2 x x
    3 x
    4 x Column A is a reference to the original comment.
    5 x
    Label your category / issue in Row 3.
    6 x - You are to create as many categories as you need;
    7 x x x with more than 15 you probably have too many.
    8 x
    9 x x Please an "x" in the appopriate category column and
    10 x x
    11 x x Category counts are provided in Row 2.
    12 x x You may find that some comments fall in more than
    13 x
    14 x
    15 x
    16 x
    17 x x
    18 x x Group 5:
    19 x
    20 x x x
    21
    22
    x x
    x
    Dhruv Patel - 8856070
    23
    24 x x
    x Keshav Singh- 8808165
    25 x Rohan Parikh - 8802680
    26 x
    27 x Mohammed Yousuf - 875
    28 x
    29 x x x
    30 x x
    31 x
    32 x
    33 x

    Page 2 of 2

    You might also like

    pFad - Phonifier reborn

    Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

    Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


    Alternative Proxies:

    Alternative Proxy

    pFad Proxy

    pFad v3 Proxy

    pFad v4 Proxy