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    Iqtiar Islam

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    Iqtiar Islam
    Iqtiar Islam is a 9.5 year experienced professional seeking a mid-level position in banking, NGOs, hospitality, or travel. He has experience in customer service, sales, marketing, reservations, and ticketing. Currently he is the Assistant Manager at Trefle Tours & Travels where he handles reservations, ticketing, and customer support. He holds an MBA and BBS and is proficient in English, Hindi, and Bengali.

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    Iqtiar Islam

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    Iqtiar Islam
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    Iqtiar Islam is a 9.5 year experienced professional seeking a mid-level position in banking, NGOs, hospitality, or travel. He has experience in customer service, sales, marketing, reservations, and ticketing. Currently he is the Assistant Manager at Trefle Tours & Travels where he handles reservations, ticketing, and customer support. He holds an MBA and BBS and is proficient in English, Hindi, and Bengali.

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    Iqtiar Islam is a 9.5 year experienced professional seeking a mid-level position in banking, NGOs, hospitality, or travel. He has experience in customer service, sales, marketing, reservations, and ticketing. Currently he is the Assistant Manager at Trefle Tours & Travels where he handles reservations, ticketing, and customer support. He holds an MBA and BBS and is proficient in English, Hindi, and Bengali.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    42 views3 pages

    Iqtiar Islam

    Uploaded by

    Iqtiar Islam
    Iqtiar Islam is a 9.5 year experienced professional seeking a mid-level position in banking, NGOs, hospitality, or travel. He has experience in customer service, sales, marketing, reservations, and ticketing. Currently he is the Assistant Manager at Trefle Tours & Travels where he handles reservations, ticketing, and customer support. He holds an MBA and BBS and is proficient in English, Hindi, and Bengali.

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    IQTIAR ISLAM

    Address: 101/A, SRITI KUNJO 3RD FLOOR, RASULBAG R/A, P.O: CHAWKBAZAR, P.S: BAKOLIA,
    CHITTAGONG, Bakalia, Chattogram
    Primary Mobile No: 01814959700
    Primary Email : sabit.iqtiar@gmail.com

    Career Objective:
    To achieve a challenging and rewarding career where in my skills, abilities and
    Experience Would be a value and offers professional growth while being resourceful,
    Innovative and flexible.

    Career Summary:
    CORPORATE CLIENT DEALING,AIRLINES AND HOTEL RESERVATION,MARKETING,CUSTOMER SERVICE
    7 years’ experience in good corporate client dealing both domestic & international.
    Online and offline sales & marketing with good customer satisfaction, airlines
    Ticketing& hotel reservation.

    Special Qualification:
    Can make Good business communications with corporate clients also can build good
    Relation with Foreign clients. Have good knowledge regarding sales, marketing,customer service,
    Airlines & airport Related issues.

    Employment History:
    Total Year of Experience : 9.5 yrs

    1. ASSISTANT MANAGER (0.5 yr)


    (April, 2022 - Continuing)
    TREFLE TOURS & TRAVELS BY FOUR H GROUP
    CHITTAGONG
    Area of Expertise
    Reservation and ticketing (0.2 yr)
    Duties/Responsibilities
    AIR TICKETING, HOTEL RESERVATION, CUSTOMER SUPPORT
    2. IN CHARGE (0.8 yr)
    (June, 2021 - March, 2022)
    SOUDIA COACH SERVICE
    AGRABAD, CHITTAGONG
    Area of Expertise
    Customer Service Management (0.8 yr)
    Duties/Responsibilities
    CUSTOMER SERVICE, SALES & MARKETTING, GARAGE MAINTAINANCE, ALL OVER OPERATION MONITORING
    3. Manager (1.1 yrs)
    (April, 2020 - May, 2021)
    STAR Tickets & Holidays
    chattogram
    Area of Expertise
    Reservation and ticketing (0.6 yr)
    Duties/Responsibilities
    Air Ticketing (International & Domestic Route), Customer Service, hotel reservation. sales & marketing
    4. Assistant manager (4.1 yrs)
    (February, 2016 - March, 2020)
    flamingo tours and travel ltd
    chittagong
    Area of Expertise
    Customer Support/ Client Service (1.3 yrs), Reservation/ Ticketing (1.3 yrs), Transport Management (1.3 yrs)
    Duties/Responsibilities
    Tour Consultancy,Air Ticketing (International & Domestic Route), Customer Service , hotel reservation
    5. execuitve (1.5 yrs)
    (July, 2014 - January, 2016)
    Be fresh Thai
    bangladesh
    Area of Expertise
    Business/ Product Development (0.5 yr), Customer Relation (0.5 yr), Reservation/ Ticketing (0.5 yr)
    Duties/Responsibilities
    Tour Consultancy, Brand Development, Customer Research & Management
    6. executive (1.3 yrs)
    (February, 2013 - June, 2014)
    Be fresh Travel
    chittagong
    Area of Expertise
    Customer Relation (0.4 yr), Reservation/ Ticketing (0.4 yr), Transport Management (0.4 yr)
    Duties/Responsibilities
    Air Ticketing (International & Domestic Route), Customer Service
    Academic Qualification:

    Exam Title Concentration/Major Institute Result Pas.Year Duration


    Master of Business Human Resource Premier University, CGPA:2.77
    2017 2
    Administration (MBA) Management Chattogram out of 4
    Bachelor of Business
    Accounting National University Second Class 2012 3
    Studies (BBS)
    CGPA:3.8
    hsc Business Studies hajera taju degree college 2009 -
    out of 5
    bakolia gov lab high CGPA:4.44
    ssc Business Studies 2007 -
    school out of 5

    Training Summary:

    Training Title Topic Institute Country Location Year Duration


    Training on Online
    Airlines ticketing
    Reservation of SABRE Bangladesh chittagong 2013 1 MONTH
    reservation
    SABRE
    Disaster
    Management
    Bureau of the
    Comprehensive
    People’s
    Disaster Bangladesh fire
    Republic of Bangladesh chittagong 2012 3 days
    Management service
    Bangladesh & Fire
    Program (CDMP)
    Service & Civil
    Defense,
    Bangladesh.

    Career and Application Information:


    Looking For : Mid Level Job
    Available For : Full Time
    Preferred Job Category : Bank/Non-Bank Fin. Institution, NGO/Development, Hospitality/ Travel/ Tourism
    Preferred District : Chattogram
    Preferred Organization Types : Banks, NGO, Garments, Airline, Travel Agent, Direct Selling/Marketing Service Company

    Specialization:

    Fields of Specialization
    • Reservation and ticketing
    • Customer Support/ Client Service
    • Marketing
    • Sales

    Extra Curricular Activities:


    I am a good athlete also i was a first bowler in cricket, a good midfielder in football. Also i love cycling . I am also well trained & certified in
    comprehensive disaster management .

    Language Proficiency:

    Language Reading Writing Speaking


    english High Medium High
    hindi Low Low Medium

    Personal Details :
    Father's Name : shamsul islam
    Mother's Name : hamida begum
    Date of Birth : June 27, 1992
    Gender : Male
    Height (Meter) :
    Weight (Kg) :
    Marital Status : Married
    Nationality : Bangladeshi
    Religion : Islam
    Permanent Address : MOULANA IDRIS BARE, 3NO KHANKHANABAD, Banshkhali, Chattogram
    Current Location : Chattogram

    Reference (s):
    Name : Ifthaquer Hossain
    Organization : The city bank limited
    Designation : Branch manager
    Address : Potherhut, Chattogram
    Phone (Off.) : 01552317614
    Mobile : 01552317614
    E-Mail : ifthaquer.hossain@thecitybank.com
    Relation : Relative

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