How Do Green HRM Practices Affect Employees' Green Behaviors? The Role of Employee Engagement and Personality Attributes
How Do Green HRM Practices Affect Employees' Green Behaviors? The Role of Employee Engagement and Personality Attributes
How Do Green HRM Practices Affect Employees' Green Behaviors? The Role of Employee Engagement and Personality Attributes
To cite this article: Omar Mohammed Ali Ababneh (2021) How do green HRM practices
affect employees’ green behaviors? The role of employee engagement and personality
attributes, Journal of Environmental Planning and Management, 64:7, 1204-1226, DOI:
10.1080/09640568.2020.1814708
This study suggests a novel progress in the change journey toward sustainability by
empirically investigating the mediation role of employee engagement with
environmental initiatives between green HRM practices and individual green
behavior. Further, this study invoked the classical theory of person-organization-fit
to examine the role of certain personality traits in moderating the associations
between HRM practices and employee engagement with environmental initiatives.
A quantitative research method with a purposeful-sampling technique was used to
reach 376 employees who work at four and five-star hotels operating in Jordan.
The study provides original findings indicating that employee engagement partially
mediates the association between green HRM practices and individual green
behavior. Additionally, this study emphasizes the importance of organization-person
interaction in fostering employee engagement with environmental initiatives.
Keywords: environmental sustainability; green HRM; employee engagement with
environmental initiatives; personality attributes; individual green behavior
1. Introduction
Today, ecological, ethical, legal, and social pressures have forced organizations to rap-
idly jump on the “environmental-sustainability bandwagon.” Global concern about cli-
mate change, natural resources, and environmental protection has put corporates under
pressure to speed up their transition toward an adequate adaptation of environmental
management systems and practices (Ashton, Russell, and Futch 2017; Ganda 2017;
Longoni, Luzzini, and Guerci 2018; Wu, Cheng, and Ai 2018). Furthermore, the cur-
rent business environment is witnessing new forces (e.g. customer boycotts, preferen-
ces, and ethical values) that positively/negatively influence the organization’s
endeavors toward gaining competitive advantage. Consumer purchase behaviors are
subject to their perception of the firm’s brand image and sustainable operations
(Ashton, Russell, and Futch 2017; Chung 2020; Han et al. 2019; Longoni, Luzzini,
and Guerci 2018; Wu, Cheng, and Ai 2018).
Notwithstanding, organizations have already started incorporating environmental
goals into their strategies and policies (Chung 2020), hence devoting attention to their
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any way.
Journal of Environmental Planning and Management 1205
operational systems where service operations have been, to a certain extent, adjusted
in alignment with the international environmental standards and legislation (Han et al.
2019; Yu, Li, and Jai 2017). In spite of these attempts, environmental behavior is con-
voluted in nature and requires joint interaction between various interdisciplinary
approaches (Jackson et al. 2011). It might be difficult, then, to assume that a simple
inclusion of environmental objectives within the firm’s strategies and policies will lead
to the desired green behaviors and outcomes. That is to say, integrating sustainability
objectives in the firm’s general strategy and following a compliance-approach in its
operations may not guarantee full and efficient achievement of those favorable goals.
Environmental behavior is pro-innovative, which includes connotations of proactivity,
voluntary behavior, enthusiasm, and dedication (Ganda 2017; Paille, Boiral, and Chen
2013). These qualities refer to the human factor (including individuals’ attitudes, per-
ceptions, cognitive judgements, and social values) thought to amplify the implementa-
tion of the ecological initiatives (Jabbour et al. 2019). Therefore, there have been calls
for the involvement of human resources management in the environmental discourse
by capitulating to the organization’s sustainability mantra when developing and imple-
menting HRM practices and activities (Kim et al. 2019; Pham, Tuckova, and Jabbour
2019). In response to these calls, the concept of “green human resources management”
(the inclusion of environmental objectives within HRM practices and activities,
Kramar 2014) has emerged promising a prosperous advancement in individuals’ and
organizations’ environmentally related outcomes.
In the general management literature, the bulk of HRM professionals and scholars
have devoted noticeable attention toward the role of green HRM practices in promot-
ing green activities and behaviors in the workplace (Longoni, Luzzini, and Guerci
2018; Renwick, Redman, and Maguire 2013; Roscoe et al. 2019). Specifically, the dir-
ect relationship between green human resources practices (green recruitment and selec-
tion, green performance management, green training and development, green rewards
and incentives, and green employee involvement) and the organization’s environmental
performance has been noticeably investigated (Pham, Tuckova, and Jabbour 2019). In
spite of the prolific research conducted in this arena, most of the attempts have solely
focused on the content aspect of the topic, whilst the process dimension has received
scant attention. The paucity of studies examining the psychological and social under-
pinnings that unearth when and how green HRM practices affect individuals’ green
behaviors calls for further research in this area.
Among those relatively few studies, the intermediary roles of “psychological green
climate” (employees’ perceptions of the organizations’ green climate, Dumont, Shen,
and Deng 2017) and “affective commitment” (the extent to which employees are
attached to the management systems of environmental change, Pinzone et al. 2016)
between green HRM and organizational green behaviors have been explored. Despite
the relevance of those studies, they do not, however, rule out the possibility of examin-
ing individuals’ green behavior from other psychological mechanisms. Here, the cur-
rent study illuminates employee engagement with environmental initiatives as a novel
underlying mechanism that explains how and why employees display green behaviors
in the workplace. The engagement literature suggests that employee engagement is
wider in scope than other attitudinal constructs of job involvement, organizational
commitment, and psychological climate; hence it may explain a wider range of indi-
viduals’ cognitive, attitudinal, and behavioral outcomes (Ababneh and Macky 2015;
Macey and Schneider 2008). In this essence, engaged employees display high levels of
1206 O.M.A. Ababneh
and judges how green HRM practices provide opportunities to participate in green ini-
tiatives, recognize individual green behavior, acknowledge environmental issues in job
designs and tasks, will enhance their tendencies to positively cope and actively interact
with the firm’s environmental demands (Huertas-Valdivia, Llorens-Montes, and Ruiz-
Moreno 2018). More specifically, the match between individuals’ positive qualities and
HRM green values and initiatives will most likely promote energy, vigilance, enthusi-
asm, and dedication in the workplace; hence, it will foster employee engagement with
environmental initiatives. Similarly, a proactive personality describes the individual who
has initiative, is adaptive, an opportunist, an action-taker, a preserver, and is uncom-
pelled by situational challenges (Bateman and Crant 1993). Along similar lines, green
behavior requires pro-environmental behavior, where employees are expected to reach
the extra mile in performance, exceed formal job requirements, and display innovative
behaviors (Yu and Yu 2017). Accordingly, the match between HRM green values and
activities, and individuals’ proactive qualities can affect employee engagement with
environmental initiatives. More precisely, performance management, remuneration, and
involvement systems that encourage and acknowledge initiative and proactive behavior,
individual participation, and discretionary effort will lead to higher levels of engagement.
The trait conscientiousness can also strengthen the association between green HRM and
employee engagement with environmental initiatives. Individuals with a conscientious-
ness personality are dependable, preservative, self-disciplined, and goal-oriented. These
characteristics are expected, then, to complement the values and activities of green
HRM. For instance, dependable and self-directed employees will most likely adhere to
sustainability performance standards, procedures, and task requirements (Hirschfeld and
Thomas 2008). Further, their self-striving and goal-orientation qualities foster their will-
ingness to participate in developing green initiatives and strive for mastery and excel-
lence while performing their in-role and extra-role environmental tasks (Hough and
Schneider 1996). Taking all the above together, the interaction between the individual
characteristics and the organization’s values, policies, practices, and goals is expected to
promote high levels of employee engagement with environmental initiatives. Thus, draw-
ing on these psychological perspectives, the following hypotheses were developed:
3. Methodology
The attainment of ultimate sustainability objectives requires authentic contributions
from all business fields and sectors (Han et al. 2019). Thus, examining the environ-
mental issues in the hospitality industry seems rational and relevant. Hospitality opera-
tions and activities have a strong environmental impact that may negatively contribute
to environmental retrogression and greenhouse gas emissions (Yu, Li, and Jai 2017).
Hotels can therefore be a key player in safeguarding natural resources (e.g. energy and
Journal of Environmental Planning and Management 1213
water consumption) and minimizing the negative impact of business operations and
practices on the environment (e.g. greenhouse gas emissions and global warming,
Merli et al. 2019). Further, customers, who are touted to be the focal stakeholder in
the hospitality industry, have become more green-conscious (Chung 2020); hence they
expect hotels to adopt high eco-friendly operations and practices (Han et al. 2019).
For instance, Bookings.com (2017) has released the Global Sustainable Travel Report
illustrating that 65% of travelers preferred to select environmentally friendly hotels.
This again entails that environmental sustainability is of paramount significance for
organizations operating in the hospitality industry (Chung 2020; Pham, Tuckova, and
Jabbour 2019). However, the stream of research conducted in the hospitality context
has mostly focused on examining the environmental issues through the lens of custom-
ers’ attitudes and perception of hotels’ environmental initiatives, whilst the role of
individual employees has received scant attention (Kim et al. 2019). The hospitality
industry is a labor intensive one and has been called “the people’s industry” (Ma and
Qu 2011), where employees’ sustainable behaviors are influenced by their perceptions
and interactions with the hotel’s environmental policies, strategies, and initiatives.
Therefore, the stream of research that investigates the environmental issues pertaining
to employees’ perceptions and attitudes has received scant attention in the hotel indus-
try (Kim et al. 2019).
The purpose of this study is to examine the proposed conceptual model on employ-
ees who have the knowledge, experience and familiarity with environmental manage-
ment concepts and practices. Thus, a quantitative research method with purposeful
sampling was used to deliberately reach participants working at four and five-star
hotels operating in Jordan. Thus, the use of purposeful sampling avails the primary
objective of targeting participants who meet the criterion of environmental qualities
(Creswell and Plano Clark 2011), whilst the choice of 4-5 star hotels was due to their
commitment to environmental protection, as announced on their websites (Hang and
Ferguson 2016). Further, the design choice to focus on a single sector (hotel) operating
in a single country (Jordan) helps to reduce the perplexing influence of uncontrollable
variables (e.g. cultural, legislative, and economic contexts).
376, representing a response rate of 24.1%. Following the 50-response threshold for
each latent variable rule of thumb (Pedhazur and Schmelkin 1991), the sample size of
376 is adequate for data analysis. The demographic characteristics of the study sample
are displayed in Table 1.
3.2. Measures
In this study, all latent variables were assessed using previously developed scales. The
criterion was to use well-developed scales where their reliability and validity have been
strongly reported. The coefficient alphas for all scales reported in the original studies
ranged from 0.70 to 0.97. In this survey, the Never-Always five-point scale (ranging from
1¼ Never to 5¼ Always) was used. The original scales are described in Table 2, while
their internal consistency and descriptive statistics in the current study are displayed in
Tables 3 and 4. For the demographic variables, gender, age, and tenure of participants
were controlled when conducting the analyses, as the participants’ perceptions of HRM
practices might be affected by their individual characteristics (Kinnie et al. 2005).
4. Results
4.1. Measurement and model tests
Initially, Cronbach’s alpha, composite reliability (CR, and average variance extracted
(AVE) were evaluated to test the reliability and validity of the study measures. As dis-
played in Table 3, the alpha values ranged from 0.77 to 0.90, whilst their values of
composite reliability ranged from 0.78 to 0.91. These values indicate satisfactory reli-
ability of the measures used. Further, the values for AVE ranged between 0.58 to 0.69,
Journal of Environmental Planning and Management 1215
No. of
Scale Author(s) items Example items
indicating the convergent validity of the study instruments (exceeding the 0.50 thresh-
old, Fornell and Larcker 1981). To test whether the study variables were distinct,
Fornell and Larcker’s (1981) suggestion was followed. As illustrated in Table 4, the
squared root of AVE for each variable was higher than the values of all its correlations
with other constructs. This, therefore, suggests that the study measures are distinct and
appropriate to test the intended model.
It is also recommended to control for the effect of common method variance
(CMV) on self-reported measures, as the social desirability of participants might influ-
ence their responses; the associations between these measures might be inflated or
deflated due to the confounding effect of CMV (Williams and Brown 1994).
1216 O.M.A. Ababneh
Variables M SD 1 2 3 4 5 6
Note. N ¼ 376; Diagonal values depict the square root of the Average Variance Extracted.
¼ p ˂ 0.01; ¼ p< 0.05.
b R2 Significance Mediation
Hypothesis values values level effect
Demographics:
Age 0.09 0.08
Gender 0.05 0.13
Tenure 0.08 0.09
Note: b ¼ Path Coefficient; R2 ¼ R Squared; ¼ not significant (p > 0.05); ¼ p < 0.05; ¼ p < 0.01.
concern for this dataset and it is unlikely to tarnish the intercorrelations among the
study variables.
H3a: 0.36
Green HRM Engagement 0.32 0.003
Positive affect Engagement 0.20 0.04
Green HRM x Positive affect 0.12 0.03
H3b:
Green HRM Engagement 0.32 0.003
Proactive personality Engagement 0.02 0.15
H3c: Green HRM x Proactive personality 0.05 0.13
H3c:
Green HRM Engagement 0.32 0.003
Conscientiousness Engagement 0.35 0.002
Green HRM x Conscientiousness 0.19 0.04
Note. b ¼ Path Coefficient; R2 ¼ R Squared; ¼ not significant (p>0.05); ¼ p< 0.05; ¼ p ˂ 0.01.
Toward that end, we initially created three product terms namely, “green
HRMconscientiousness,” “green HRMpositive affect,” and “green HRMproactive
personality.” Consequently, these three new terms were added to the intended model
including each variable for personality attributes. The results revealed that the prod-
uct terms of “green HRMconscientiousness” (b ¼ 0.19, p < 0.05) and “green
HRMpositive affect” (b ¼ 0.12, p < 0.05) were significant. Conversely, the new
term “green HRMproactive personality” (b ¼ 0.05, p >0.05) was insignificant.
Drawing on these results, H3 a and c received support, while H3 b was
not supported.
Further, whether the magnitude of the interactive effects of conscientiousness, posi-
tive effect, and green HRM on employee engagement with environmental initiatives
differ at low vs high levels was also tested. Accordingly, low and high levels of each
moderator were operationalized as a 1 SD below and above the mean, guided by the
recommendation of Preacher, Rucker, and Hayes (2007) for testing statistical signifi-
cance. Figure 2 illustrates that the effect of green HRM on employee engagement was
stronger when the level of conscientiousness was high, whilst it became weaker when
the level of conscientiousness was low. Along similar lines, the effect of green HRM
on employee engagement with environmental initiatives was stronger when the level of
positive affect was high, and it became weaker when positive affect was at
lower levels.
Journal of Environmental Planning and Management 1219
5. Discussion
This study responds to the upsurge of interest in HRM behavioral literature by
addressing the knowledge lacuna revolving around the implicit psychological mecha-
nisms that explain how organizational systems and practices can foster employee green
behavior (Dumont, Shen, and Deng 2017; Renwick, Redman, and Maguire 2013). The
current study proposed that employee engagement with environmental initiatives medi-
ates the association between green HRM practices and employee green behavior.
Further, it was also proposed that the strength of this association is moderated by cer-
tain individual personality attributes.
In the mediation process investigation, the results confirm that individual green
behavior is associated with green HRM practices through the mediation of employee
engagement with environmental initiatives (b ¼ 0.11, p < 0.05). The interpretation of
this finding can be grounded on the AMO theory. For instance, employees engage
with environmental initiatives when they receive well-designed training programs that
promote the organization’s sustainability culture and objectives, and that enhance
employees’ ability to handle environment-related issues (Daft 2015; Jackson et al.
2011; Roscoe et al. 2019). Further, employees strive to achieve environmental goals
when they positively judge and perceive the meaningfulness between their role per-
formance and those well-defined goals (Grobelna 2019; Yen, Chen, and Teng 2013).
Along similar lines, employee involvement enhances employee engagement with envir-
onmental initiatives; employees’ active participation in decision-making on environ-
mental issues will enhance their cognitive and emotional attachment to the
organizational values and principles. Employees, in turn, will exert high levels of pas-
sion, enthusiasm and energy while handling and solving sustainability-related matters
(Pinzone et al. 2016). Finally, hiring employees who possess the knowledge, experi-
ence, and environmental values and attitudes that align with the organization’s environ-
mental policies, systems, values, and objectives, will most likely engage with the
firm’s environmental initiatives; hence they display in-role and extra-role green behav-
iors (Dumont, Shen, and Deng 2017; Jackson et al. 2011; Yen, Chen, and Teng 2013).
In the moderation mechanism investigation, the results confirmed that the associ-
ation between green HRM practices and employee engagement with environmental ini-
tiatives is strengthened by the moderation effect of conscientiousness (b ¼ 0.19, p <
0.05) and positive affect (b ¼ 0.12, p < 0.05) personality attributes. This suggests that
the extent to which employees display high levels of engagement with the organiza-
tion’s environmental initiatives is contingent to the interactive effect of institutional
variables (green HRM in this context) and individuals’ personality propositions (con-
scientiousness and positive affect). That is to say, individuals’ various aspects of
behavior (voluntary and involuntary) are influenced by the congruence between the
perceptions, values, and norms of individual employees and the practices, goals, and
norms of the organization (Paille, Boiral, and Chen 2013). Therefore, in the environ-
mental context, the concourse of individual and organization’s ecological variables
(represented by green HRM practices) will most likely motivate employees to engage
with the firm’s environmental initiatives (Dumont, Shen, and Deng 2017). Contrary to
the theoretical argument developed earlier in this study, proactive personality reported
an insignificant moderation effect on the association between green HRM practices
and employee engagement with environmental initiatives (b ¼ 0.05, p > 0.05). This
can be attributed to the confounding effect the participants’ cultural norms, beliefs,
and values may have on how they interpret role requirements and procedures, adapt to
1220 O.M.A. Ababneh
changing business requirements, and perceive HRM practices and organizational poli-
cies (Hofstede 1980). In other words, individuals’ perceptions and interpretations of
the organization’s actions and initiatives against the environment may vary according
to differences in their cultural norms, standards, traditions, and principles. Taken
together, the results of this study lend support to the developed hypotheses and, in
turn, contribute to theory and practice of green HRM behavioral literature.
Furthermore, the findings of the current study indicate that organizations need to
consider the environmental agenda from a wider perspective. That is to say, in addition
to the green HRM bundle, individual predispositions are crucial to fostering employee
engagement with the organization’s environmental initiatives. More specifically, this
research provides evidence suggesting that hiring a cadre high in conscientiousness
and positive affect traits strengthens the direct influence green HRM interventions may
have on employee engagement with environmental initiatives.
Disclosure statement
No potential conflict of interest was reported by the author(s).
ORCID
Omar Mohammed Ali Ababneh http://orcid.org/0000-0003-0355-0908
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