Personal Grooming & Fitness- Online Written Assignment

Learner Name Chukka. Janakiram Reference ID/ Batch Code J2

Course Title Frankfinn Certificate Course in Aviation, Hospitality, Travel & Customer Service

Assessor Name ARCHANA SHARMA

Name of I.V. HEMA PAVANI

I confirm that the work submitted for this assignment is my own.

Learner Signature Date 23/11/22

Guidelines: Students to attempt the below questions for getting PASS/ MERIT/
DISTINCTION
1. Write your responses in the space provided below the questions
2. It is compulsory to attempt all questions of PASS – to clear the assignment
3. Review your answers before submitting the Assignment

TIMELINE: You can take up to Two days to submit the Assignments

Personal Grooming Treatments – (Pass)

Q1. What is Grooming?(Pass)

It is the process of making yourself look neat and attractive. Grooming is art of self
presentation and is the sum total of persons appearance and his attitude as well as a
projection of his/her personality

Q2. Classify Grooming?(Pass)

Grooming consists of two aspects

=META PHYSICAL:Meta physical grooming consists of projecting certain attributes of

ones personalitypersonality. One must appear poised , elegant, confidentconfident and easy
going (without being casual)
Personal Grooming & Fitness- Online Written Assignment

=PHYSICAL : Physical grooming consists of your appearance , which is categorized by the

quality of your skin, hair , personal hygiene and sense of dressing , make-up , etiquette etc.

Q3. What are the qualities required for working in the Aviation, Hospitality, Travel &
Customer service Industries?(Pass)

Qualites Required in a Cabin Crew & Hotel Industry

:-Attractive Personality

:-Sociable person with an interest in people Naturally warm and pleasant

:-Patient

:-Professional attitude

:-Well groomed

:-Good Communication Skills

:-Intelligent, tactful and quick-witted Enthusiastic and charming

Q4. Name the Layers of the Skin?(Pass)

Epidermis

Protects and regulates outer layer of the skin makes tougher, protective overcoat to
surviveIts helps to regulate the body temperature.The outer layer having no blood vessels
and never endings.

Make new skin cells

Dermis

The dermis consist of hair follicles, sweat glands, blood vessels, capillaries, connecvtive
tissues The layer below Epidermis with elastic fiber.

Provides sense of touch and heat.

Provide nourishment and waste removal from its own cells

Growing hair

Bringing blood to your skin

Hypodermis

The layer below the dermis with fatty connective tissue,with high H2O content.

Contains fat and water.

Personal Grooming & Fitness- Online Written Assignment

Q5. Name different types of skin? (Pass)

Skin types include

Normal skin

Normal skin has an a even tone, soft, a smooth texture, non- visible pores or blemishes.

This type of skin has a clear, fine texture, supple and smooth surface which is neither
greasy one

OILY SKIN

Oily skin is shiny, thick and dull coloerd. It is prove to blackheads. In this type of skin the
oil producing glands are over active and produces more oil then is needed.

DRY SKIN

Dry skin has a low – level of sebum and can be prone to sensitivity.It usually feel “Tight” and
uncomfortable after washing unless some types of moisturizer is applied to it.Chopping and
cracking are sign of extremely dry dehydrated skin.
Personal Grooming & Fitness- Online Written Assignment

Q6.What are the causes of Acne and dark circle and also provide 02 remedies for each?
(Pass)

ACNE

Acne, medically known as Acne Vulgaris, is a skin disease that involves the oil glands at
thebase of hair follicles. It commonly occurs during puberty when the sebaceous (oil)
glandscome to life - the glands are stimulated by male hormones produced by the adrenal
glandsof both male and female.

In humans, pimples tend to appear on the face, back, chest, shoulders and neck.

Simply put - skin cells, sebum and hair can clump together into a plug, this plug gets infected
with bacteria, resulting in a swelling. A pimple starts to develop when the plug begins to
break down.

What causes acne?

Hormone changes - active in teens

Genetic

Bacteria- plug of skin cell, dead cell and excessive oil in glands can get easily get
infectedwith bacteria and develop pimple

Common in teenagers

Puberty

Menstrual periods

Pregnancy

Medication

Stress

Greasy or oily cosmetics & hair products

High level of humidity & sweang

Q7. What are the types of hair? Highlight the causes of dandruff and provide 02 remedies?
(Pass)

Hair is usually classified into four types:-

OILY HAIR
Personal Grooming & Fitness- Online Written Assignment

Oily hair are very greasy which accumulate oil on your hair and scalp. Oily hair basically
looks very sticky

Dry Hair

Dry hair don’t have enough moisture and oil maintain its normal texture.Dry hair are
basically very roughextured. Very difficult to comb.
Combination Hair

Combination hair are neither greasy nor dry.

It looks like a normal hair overly porous.
Difficult to comb in wet hair and dry hair.

Dandruff

Dandruff is a condition of the scalp that causes flakes of skin to appear.

In mild cases, the person only needs a suitable shampoo which contains a gentle
cleanser.When the dandruff is severe, a medicated shampoo will be required.

Skin cells in the scalp are renewed, the old (dead) ones are pushed to the surface and
thenout of the scalp; they are literally expelled.

If the skin is exposed to extreme temperatures develops dandru. People with dandru
mayalso experience irritaon and redness on the scalp.

Causes of Dandruff

Some common causes of dandruff are the following

Unclean habits

Stress and emotional problems

Skin diseases like psoriasis or eczema

Dry skin

Hard shampoos & sensitivity to hair care products

Exposure to severe cold

Excessive intake of oily and sweet foods

Q8. What are the Do’s and Don’ts of Personal hygiene and Grooming Hygiene? (Merit)

Grooming Hygiene
Personal Grooming & Fitness- Online Written Assignment

Grooming hygiene is a basic component of a Powerful image. If you ask a group of

peoplewhat turns them o the most when they meet someone that may say: dirty hair,
fingernails,body odor, bad breath, and stained clothing. You need to check:

Quick-check in the mirror

Hair is clean, well styled, no dandruff

Teeth are clean and breath is fresh.

Fingernails are clean, shaped and no

No run in the stockings

No underwear or slips showing

Make up is applied

Well shaved, No 5 oclock shadow

Shoes are polished

Grooming repairs should do in private, not in public

Personal Hygiene

Hygiene is one of the most important part in customer care industry.

Bath-Have shower or bathe daily. Use shower gel than soap as it will not let

Shampoo-Keep your hair clean and shampoo regularly to prevent dandruff

Oil-oil your hair regularly and massage your scalp to prevent hair fall

Use anti precipitants and good quality deodorants like deo-spray, roll-ons.

Body odour- If you perspire a lot and have a body odor problem, please wear a vest
underyour shirts or T-shirts.

Beauty Treatment - Regular waxing, manicure, pedicure, facials, bleach and threading.

Toiletries - Do not share or borrow your toiletries. Teeth and mouth - Brush, floss and
usemouth wash daily twice a day.

Cosmetics - Do not share or borrow.

Nails - Keep your Fingernails and toenails clean. Do regular manicure and pedicure.

Facial Hair - Women should wax or bleach there facial hair and men if they have
moustacheand beard shave it off
Personal Grooming & Fitness- Online Written Assignment

Q9.Why do you think it’s important to present yourself as a professional in an interview?

(Distinction)

Professionalism includes practicing basic etiquette and following the norms of

acceptable workplace behavior. The way you dress, enter the interview room,
shakehands, smile and introduce yourself to the hiring manager are all elements of
professionalism. Presenting a professional approach to your interview can aect the
wayyou are perceived.

First Impression

One of the main reasons professionalism is important for job candidates is that the first
impression the hiring manager has of you affects the interview. If you dress
professionally and present yourself well, he is more likely to see you as competent and
capable of doing the job. Some interviewers may rule you out automatically if you arrive
late, have visibletattoos or fail to show basic workplace etiquette during your initial
encounter.

Convey Self-Confidence

Walking with good posture, greeting people with a friendly smile, saying thank you to
thehiring manager and other basic traits of professionalism demonstrates
condence.Someone who acts professionally typically believes he has a right to be at the
interviewand deserves the job. When you are prepared and professional in your attitude
and actions,you also feel more comfortable during the interview. When you don't stress
overprofessional faux pas, you can more easily focus on answering questions naturally
and comfortably.

Show respect

One of the easiest ways to get on the bad side of an interviewer is to disrespect him
withunprofessional behavior. Arriving late suggests you didn't think the interview
wasimportant enough for you to plan ahead and arrive early. Bringing your backpack in
orchewing gum shows a lack of respect to the hiring manager and the
organization.Professionalism shouldn't just begin with the hiring manager. You should
actprofessionally from the moment you arrive, including the way you treat the
receptionist.