This document discusses the benefits of using artificial intelligence (AI) to improve customer service. It notes that AI can analyze large amounts of customer data to identify patterns and predict customer needs and preferences. AI chatbots and virtual assistants are also described as tools that can answer common questions from customers 24/7. While AI may replace some customer service roles, it is suggested the technology will primarily be used to enhance human customer support and create new jobs.
This document discusses the benefits of using artificial intelligence (AI) to improve customer service. It notes that AI can analyze large amounts of customer data to identify patterns and predict customer needs and preferences. AI chatbots and virtual assistants are also described as tools that can answer common questions from customers 24/7. While AI may replace some customer service roles, it is suggested the technology will primarily be used to enhance human customer support and create new jobs.
This document discusses the benefits of using artificial intelligence (AI) to improve customer service. It notes that AI can analyze large amounts of customer data to identify patterns and predict customer needs and preferences. AI chatbots and virtual assistants are also described as tools that can answer common questions from customers 24/7. While AI may replace some customer service roles, it is suggested the technology will primarily be used to enhance human customer support and create new jobs.
This document discusses the benefits of using artificial intelligence (AI) to improve customer service. It notes that AI can analyze large amounts of customer data to identify patterns and predict customer needs and preferences. AI chatbots and virtual assistants are also described as tools that can answer common questions from customers 24/7. While AI may replace some customer service roles, it is suggested the technology will primarily be used to enhance human customer support and create new jobs.