Indemnity For Telephone Banking: Customer Account Authorised Signatories
Indemnity For Telephone Banking: Customer Account Authorised Signatories
Indemnity For Telephone Banking: Customer Account Authorised Signatories
Customer Name
Account Number
National ID
Physical Address
1. I/We (the customer) refer to the mandate between the Bank and the customer governing the operation of the customer’s account(s) and
credit or other facilities or banking arrangements with the Bank (the Mandate).
2. Notwithstanding the terms of the Mandate or any future mandate or other agreement or course of dealing between the Bank and the
Customer, the Bank is requested and authorized, but is not obliged, to rely upon and act in accordance with any notice, demand or other
communication which may from time to time be, or purport to be given by telephonic instructions by the Customer or on behalf of the
Customer by any one of the persons mentioned below without inquiry on the Bank’s part as to the authority or identity of the person
making or purporting to make such notice, demand or other communication and regardless of the circumstances prevailing at the time
of such notice, demand or other communication. The Bank shall be entitled to treat such notice, demand or other communication as
fully authorized by and binding upon the customer and the Bank shall be entitled (but not bound) to take such steps in connection with
or in reliance upon such communication as the Bank may in good faith consider appropriate, whether such communication includes
instructions to pay money or otherwise to debit or credit any account, or relates to the disposition of any money, securities or purports
to bind the Customer to any other type of transaction or arrangement whatsoever, regardless of the nature of the transaction or
arrangement or the amount of money involved and notwithstanding any error or misunderstanding or lack of clarity in the terms of such
notice or demands or other communication.
3. In consideration of the Bank acting in accordance with the terms of this indemnity, the Customer undertakes to indemnify the Bank and to
keep the Bank indemnified against all losses, claims, actions, proceedings, demands, damages, costs and expenses incurred or sustained by
the Bank in respect of risk associated with telephonic instructions (for example forgery of signatures, fraudulent composition or alteration
of voice content or garbling in transmission), provided only that the Bank acts in good faith, except where losses, claims actions,
proceedings, demands, damages, costs and expenses arise through the gross negligence or wilful misconduct of the Bank.
4. The terms of this indemnity shall remain in full force and effect unless and until the Bank receives, and has a reasonable time to act upon
notice of termination from the Customer in writing (signed by a duly authorized officer(s)), save that the termination will not release the
Customer from liability under this authority and indemnity in respect of any act performed by the Bank in accordance with the terms of
this indemnity prior to the expiry of such time
5. These instructions are signed by the Customer(s) shown below from whom the Bank is presently authorized to accept instructions and
furthermore these instructions authorize such Customers to give instructions to the Bank and conclude agreements with the Bank by
telephone.
Name Name
Signature Signature
Designation Designation