MIE Gacoan

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Surabaya, 24 Maret 2023

Yth,

Mie Gacoan

Ditempat

Hal : Lamaran Pekerjaan

Dengan hormat,

Berdasarkan informasi lowongan pekerjaan yang saya dapatkan. Dengan ini saya bermaksud untuk
melamar pekerjaan pada posisi Staff Administrasi

Sehubungan dengan hal tersebut berikut saya cantumkan data diri saya :

Nama : Hernindya Priamitasari


Tempat, Tanggal Lahir : Surabaya, 29 Juli 1999
Jenis Kelamin : Perempuan
Alamat : Jl Pucangan 8/7 Surabaya
Pendidikan Terakhir : Diploma
Telepon : 087794127558

Sebagai bahan pertimbangan, berikut saya lampirkan beberapa persyaratan yang diminta oleh
Rumah Sakit Universitas Airlangga:

1. Surat Lamaran
2. KTP
3. Akta Kelahiran
4. Kartu Keluarga
5. Ijazah
6. Transkrip Nilai
7. Surat Keterangan Akreditasi Program Studi
8. CV

Demikian lamaran pekerjaan ini saya buat. Atas perhatian dan kebijaksanaannya saya ucapkan
terima kasih.

Hormat saya,

(Hernindya Priamitasari)
Hernindya Priamitasari
Professional Customer Service
JL Pucangan 8/7 Surabaya | +62 877-9412-7558 | Hernindyaapriamitasari@gmail.com |
www.linkedin.com/in/hernindyapriamitasari/

PROFIL
I’m a graduate from the Airlangga University Tourism p program, A highly professional
Customer Service Representative with 3 years experience in telephone customer service. I am
a person who is easily adaptable, have analytical problem skill ,Customer orientied, have
good leadership , Responsible, have good Communication Skill thats why I am able work
well group and individually,

PENGALAMAN
Influencer · IAM.ID : Influencer Marketing Platform
Desember 2022 - Present (2 bulan) · Surabaya, Jawa Timur, Indonesia
 Create campaign content concepts through the application first before uploading
them to social media accounts.
 Analyzing market segments based on data provided by the Company/client
 conduct market research through Social Media regarding matters that are needed
by the Company/client

Business Owner · Vite Our Indonesia


November 2022 - Present (3 bulan) · Surabaya, Jawa Timur, Indonesia

 Building Operations By setting targets, market segmentation and analyzing


customer satisfaction levels
 establish cooperation with Hotel Business actors, SMEs and buses in order to
expedite the functions of Operational companies
 Mapping the expansion of the Target Market to the entire sales/marketing team

Customer Service Specialist · Merapi Visitama Indonesia (Syncore Indonesia


Group) Agustust 2022 - Oktober 2022 (2 bulan) · Sleman, Daerah Istimewa
Yogyakarta, Indonesia
 Reply Chat the Reseller complaint/day from chat or live Chat with key metrics such as
CSAT, SSAT, NPS, PSAT, and other basic Customer Care metrics to operation chat with
consumen/reseller use Qisqus.com
 Follow Up data to Spicework for checking data Complaint and sales If the we need when
had complaint 3 days ago according to SLA instructions
 Provide feedback to partner and relevant stakeholders for any process improvement related
 Build relationships with all stakeholders within Evermos and BPO / Reseller Evermos
Partner

LBB sahabat Cendikia


Customer service (Des2019 - Jan 2022)
 handle 50 customer complaints/day directly or by telephone, as well as offer new product
packages sales if needed when customers complain.
 2. Make 3 daily reports and 1 monthly report in the form of data typed using a microsoft
office application about complaints and sales
dinas kebudayaan dan pariwisata provinsi Jawa Timur
staff magang humas destinasi wisata (Jan 2021 - Jun 2021)
 Create at least 1 written content in the form of reviews on the East Java Tourism website
and 2 video content on social media of the East Java Tourism Office every day.
 2. Make 6 administrative reports in the form of labor provider letters such as work contract
extensions, billing, and official

PENDIDIKAN
2018 - 2022
D3 Kepariwisataan - Universitas Airlangga
(3.35/4.00)
• During my 3.5 years studying at Airlangga University, I pursued and participated in
several researches. One of them is Student Creativity Week with research in the field of
developing tourist destinations. In addition to being involved in research with friends. I
also develop new innovations in the culinary field.
• Active in various organizations. Previously served as director general of Scientific
Development and achievements of Airlangga University Vocational Bem,
• took part in welcoming 2019 and 2021 PKKMB New Students as Public Relations and
Medical Coordinator. As well as being the Chair of the Public Relations of the Airlangga
University faculty coordinating body and successfully collaborating with 25 print and
digital media partners

2021 - 2023
S1 Transfer manajemen bisnis - Terbuka University
-

KEAHLIAN
 microsoft office
 komunikasi
 Adobe primier
 Canva
 Data entry
 empati
 problem solving
 Team Work
 analitical thinking
 photoshop

BAHASA
 english
K 35781530099
KARTU KELUARGA
No. 3578080611090003

Nama Kepala R. PRIYADI GATOT PRAWOTO, SE Kecamatan GUBENG


Alamat PUCANGAN 8/7 Kab.Kota KOTASURABAYA
RTIRW 005/007 Kode Pos 60282
Kelurahan KERTAJAYA Provinsi JAWA TIMUR
Nama Lengkap Jenis Tanggat
NIK Tempat Lahir Agama Pendidikan Jenis Pekerjaan
Kelamin Lahir
(1) 4
(5)
R PRYADI GATOT PRAWOTO, SE
6/8080809680006LAKI-LAKI BANGKALAN 08-09-1968 ISLAM DIPLOMA VSTRATAL KARYAWAN SWASTA
2 RUSMARS! UTAMI, SP 572085406680002 PEREMPUANSURABAYA 14-06-1968 ISLAM DPLOMA NSTRATAI KARYAWAN SWASTA
3HNANDA TOMI ADIKORO 35780E25 12970002 LAKHLAKI BANMUWANGI 25-12-1997 ISLAM SLTASEDERAJAT PELAJARMAHASISWNA
4HERNINDYA PRIAMITASARI 3578086907990001 PEREMPUAN SURABAYA
5YULNIAR AYU PUTRIPRIADITAM
29-07-1999 ISLAM SLTP/SEDERAJAT PELAJARMAHASISWA
8578084607020006 PEREMPUAN SURABAYA 06-07-2002 ISLAM TAMAT SDSEDERAJAT PELAJARMAHASISWA

No. Status Status Hubungan Dokumen limigrasi Nama Orang Tua


Perkawinan Dalam Keluarga Kewarganegaraan No. Paspor No. KITAS/KITAP Ayah tou
9 (12)
1KAWIN KEPALA KELUARGA WNI
R.MOCHZ YUDO ADIKORO SITI
2 KAWIN ISTRI WNI
BASUKI WL YO RI JSTAM RUS MINI
3BELUMKAWIN| ANAK WNE R PRYAD GTOT RAWOTO, SE
4BELUM KAWIN ANAK WNI RUSMARSI UTAMI,SP
R.PRIYAD1GATOT PRAWOTO, SE RUSMARSI UTAMI, SP
5BELUM KAWIN ANAK WNI
R PRYA TOT RAWOTO, SE RUSMARSI UTAMI, SP

Dikeluarkan 05-08-2014
LEMBAR :L Kepala Keluarga KEPALA KELUARGA KEPALA DINAS KEPENDUDUKAN DAN
RT CATATAN SIPIL
IH. Kelurahan
M Kecamstan
R.PRIYADI GATOT PRAVWOTO,SE MOH sUHRTO WARDOYO, SH, MHum
TandaTangan/Cep Jempol NP. 19720831 199703 1004

Ari Digitally signed by
Ari Purbayanto
o= Badan Akreditasi
Purbayant Nasional Perguruan Tinggi
Date: 2021.12.09 08:05:32
o WIB

Badan Akreditasi Nasional Perguruan Tinggi


berdasarkan Keputusan BAN-PT No. 12896/SK/BAN-PT/Ak-PPJ/Dipl-III/XII/2021, menyatakan bahwa
Program Studi Kepariwisataan/Bina Wisata (D3), Pada Program Diploma-III Universitas Airlangga, Kota
Surabaya
memenuhi syarat peringkat

Akreditasi A
Sertifikat akreditasi program studi ini berlaku
sejak tanggal 25 - November - 2021 sampai dengan 25 November 2026

Jakarta, 8 - Desember - 2021

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