Amit Dwivedi Resume

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CURRICULUM VITAE

AMIT DWIVEDI
V5 Global Services Pvt Ltd
New Delhi
E-mail: ad.amit1993@gmail.com Mobile: +91-8299576398

Objectives

Having approx 5 years relevant experience in Computer Networking, keen of challenging


assignments in a professional environment to utilize my skills and abilities that offers
professional growth while being resourceful, innovative and flexible.

Summary
➢ I am currently working as a Network Administrator L1 for Karvy Innotech Pvt Ltd
on the project of Airport Authority Of India Jorbagh.
➢ Responsibilities to provide LAN Network Support and monitoring all switches,
access points and routers which is connected in three buildings of AAI in jorbagh,
from Data Center of AAI (Rajiv Gandhi Bhawan Jorbagh).
➢ Responsibilities to check all network devices and manage all devices in data center
and doing RMA for all network devices.
➢ I have been worked as a NETWORK ENGINEER L1 (NOC) for V5 Global Services
Pvt Ltd on the project of Bharti Airtel Manesar.
➢ Responsibilities to provide Network Support and monitoring from Manesar
Gugugram for all over india customer of Airtel Bharti that include handling of
corporate leased line like ISDN, Broadband Lines, PRI Lines and also raised tickets
for thoseservices.
➢ Responsibilities to check connection issues and give telephonic support to the
customer for technical issue of PRI and Broadband lines issues to all over India
for AIRTEL.
➢ I have been worked as a NETWORK SUPPORT ENGINEER for IT-
CONS e- Solutions (Pvt.) Ltd on the project of Punjab National
Bank.
➢ Responsibilities to provide Network Support in Delhi for PNB Bank’s Branches&
ATM that include handling of corporate leased line like ISDN, RF, VSAT & 3G
➢ Configuration and installation of Cisco Routers 1941, 1841 series and Cisco
Catalyst Switch 2950,2960 series.
➢ Maintenance and troubleshooting of leased line, ISDN Line and VSAT & RF Links
and PRI links.
➢ Sometimes providing on call technical support to customer for all types of
network complaints.
➢ Resolving issues within Switches and routers.
➢ Handle customer call for network connectivity problems within Router and
Switch.
➢ Making SLA Report, MIS Data & other call log report and raising Ticket for
customer.
➢ I have also working on ticketing tools like ICRM, CA Spectrum Tools, Service Now.
➢ I have done work on BGP, EIGRP.
Education

➢ Bachelor of Technology in Computer Science & Engineering from Uttar


Pradesh Technical University, Lucknow with 64.55%.
➢ Diploma in Computer Science & Engineerng From Uttar Pradesh Board Of
Technical Education, Lucknow with 69.43%.
➢ Completed Class 12th from U.P. board with 55.80%.
➢ Completed Class 10th from U.P. Board with 50.83%.
➢ Completed Course CCC from NIELIT DOEACC.
➢ CCNA (Routing & Switching) Course and Certification have completed.
➢ CCNP (Routing & Switching) Course have completed.

Technical Acquaintance

➢ Knowledge of Lease line .


➢ Knowledge of PRI line, Broadband line .
➢ Knowledge of Ticketing tools like CA Spectrum Tool, ICRM, Service Now.
➢ Knowledge of Monitoring tools like Whatsup Gold, Multi Ping, Cisco WLC, Cisco
Prime, NIAM monitoring tool.
➢ Knowledge of configuration of Cisco Routers(1800, 1941, 800 Series)
and Switches (2950, 2960 Series), Aruba Switches, Brocade
Switches.
➢ Knowledge of Modem STU and CTU.
➢ Knowledge of Microsoft Office and outlook.
➢ Knowledge of Cisco Routing and Switching.

Work Experience

➢ Current work organization Karvy Innotech Pvt Ltd.

➢ Duration : 01st September 2022 to till now.


➢ Project : Airport Authority Of India (Jorbagh)
➢ Designation : Network Administrator L1

➢ Job Description & Project Detail:


➢ Responsibilities to provide LAN Network Support and monitoring all switches, access
points and routers which is connected in three buildings of AAI in jorbagh, from Data
Center of AAI (Rajiv Gandhi Bhawan Jorbagh).
➢ Responsibilities to check all network devices and manage all devices in data center and
doing RMA for all network devices.

➢ Previous work organization V5 Global Services Pvt Ltd .

➢ Duration : 01st April 2021 to 31st August 2022


➢ Project : Bharti Airtel (Manesar)
➢ Designation : Network Engineer L1

➢ Job Description & Project Detail:


Responsibilities to provide Network Support from Manesar Gugugram for
all over india customer of Airtel Bharti that include handling of corporate
leased line like ISDN, RF, PRI Lines and raised tickets for those services
and monitoring leased line and PRI line.

➢ First work organization IT-CONS e solution PVT LTD.

➢ Duration : 03rd April 2018 to 31st March 2021


➢ Project : Punjab National Bank (Delhi Circle)
➢ Designation : Network Support Engineer

Job Description & Project Detail:


➢ Responsibilities to provide LAN Network and monitoring all switches, access points
and routers which is connected in three buildings of AAI in jorbagh, from Data Center
of AAI (Rajiv Gandhi Bhawan Jorbagh).
➢ Responsibilities to check all network devices and manage all devices in data center
and doing RMA for all network devices.
.

Strengths

➢ Team player and smart working individual.


➢ Highly tolerance of stress and enjoys responsibilities.
➢ Quick learner with good grasping ability.

DECLARATION
I hereby declare that all the above-mentioned information is correct to the best of my
knowledge.

Amit Dwivedi Place: New Delhi

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