Intelligent Enterprises Are Integrated Enterprises
Intelligent Enterprises Are Integrated Enterprises
Intelligent, sustainable
360° CUSTOMER VIEW enterprise 360° COMPANY VIEW
BUSINESS PROCESSES
Lead to cash
Design to operate
Source to pay
Recruit to retire
APPLICATIONS
Seamless Consistent security One Aligned Domain Embedded and Coordinated End-to-end
user experience and identity management workflow inbox Models, APIs, cross-product analytics lifecycle management process blueprints
and Events
Speaking with our customers, partners, and SAP user groups, one topic is always front and
center: integrated business processes. Integration is a strategic imperative for customers –
and for us at SAP. Over the past two years we have laid a strong integration foundation, and
our road map for 2023 is loaded with even more integration innovations. With our deep
enterprise knowledge and leading technology, we can help simplify every step of your
business transformation journey. Our entire team is fully committed to delivering on our
promise to help every customer become an intelligent and sustainable enterprise.
SAP SuccessFactors® solutions and SAP S/4HANA® Cloud as Consolidated all seven ERP systems in one solution based on
the foundation for a people-centric approach to HR and better SAP S/4HANA Cloud, integrating the suite with the SAP ERP
employee experiences at hundreds of store locations, with application: with one, scalable, standardized, and cloud-
SAP Business Technology Platform (SAP BTP) as the based system connected to core ERP
backbone for simpli"ed and scalable integration
Need only !ve days for monthly closing, down from
seven days, with all subsidiaries now comfortably
1,000 new hires onboarded each month
making the deadline
400 event data changes managed daily, including
Automated 42% of sales orders of sales orders
for promotions and separations
automated in one country, up from 18% and
15 hours saved per week in labor related to manual increasing rapidly
data entry and analysis of integration errors
Expanded its user base by 500%, boosted Google
conversion rates, and signi"cantly increased
website functionality
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Process Transformation
Lead to Cash
Cover the entire business process from initial contact with a prospective
customer, to order ful"llment and service delivery, driving revenue opportunity
and optimizing the experience along the entire customer journey.
Arauco Eczacıba#ı
Partner Third-Party
SAP Customer Data Cloud Solutions Solutions
ROAD MAP
3/16
Process Transformation
Design to Operate
Encompass the entire lifecycle ranging from design to planning, manufacturing,
delivery, and "nally operations. Leverage the interoperable and modular framework of
SAP Digital Supply Chain solutions to run a resilient and sustainable supply chain.
SAP S/4HANA
SAP Enterprise Product SAP Integrated Business SAP Digital SAP Extended Warehouse SAP Intelligent Asset
Development Planning for Supply Chain Manufacturing Cloud Management Management
ROAD MAP
4/16
Process Transformation
Source to Pay
Optimize, simplify, and e$ectively manage all spend processes and spend
categories to drive business outcomes – facilitating the transition from digital
to autonomous procurement with lower TCO and leveraging the collective
intelligence and network e$ect of the marketplace.
Source & Contract Plan & Forecast Buy & Deliver Invoice & Pay
SAP S/4HANA
Partner Third-Party
SAP Fieldglass solutions
Solutions Solutions
ROAD MAP
5/16
Process Transformation
Recruit to Retire
Understand, manage, and optimize all aspects of workforce (employees and
external workers) in line with business objectives, and with clear "nancial impact –
facilitating exceptional workforce experience and business transformation.
Power
FRoSTA AG International Holding Eskenazi Health
Enable Transparent
Help Ensure a Secure Make HR Work
Organization and
and Viable Workforce Flow Better
Quick Hiring
Integration between SAP SuccessFactors, Organizations must ensure workforce continuity SAP now provides a central inbox for work%ow
SAP Fieldglass, and SAP S/4HANA solutions and system security during both normal and tasks across SAP SuccessFactors, SAP S/4HANA,
leverages a common people data model, helping abnormal times. The integration of SAP S/4HANA, SAP Concur, and SAP Fieldglass solutions with
to ensure consistency and transparency of SAP SuccessFactors, SAP Concur®, and SAP SAP Task Center. It provides a uni"ed view in
organizational charts. It also streamlines the Fieldglass solutions allows for standardized single one place, resulting in a superior user experience
processing of requisition-to-work orders and sign-on and user identity and access management and increased productivity.
process orders to accelerate the hiring process. to help companies be more secure and plan
for the unexpected.
Partner Third-Party
Solutions Solutions
ROAD MAP
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Underpinning Technology
SAP’s integration approach goes far beyond technical integration of applications: Holistic integration of
data, technology, and business processes delivers signi!cant value to your business. It accelerates the
"orts for integration, shortens time to value, reduces the complexity of
"
speed of innovation, lowers the e"orts
operations, and allows for real-time insight. SAP’s integrated intelligent suite connects your supply and
demand chain to deliver an integrated, intelligent process experience.
SUITE QUALITIES
Inconsistent Seamless
User experience
Multiple One
Work%ow inbox
Work
Unaligned Aligned
Domain models
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Underpinning Technology
SUITE QUALITIES
Improve the daily work experience of end Enabled by: SAP One Domain Model, Accelerate implementation projects and
users and avoid interruptions with a common SAP Master Data Integration, the SAP Event reduce manual integration con"guration
look for SAP solutions across the Intelligent Mesh capability on SAP BTP, and e$ort with harmonized provisioning, setup
Enterprise. SAP Start (beta) – the new, central, SAP API Business Hub and operations, and monitoring solutions.
Web-native entry point into the Intelligent Automated provisioning and guided integration
Enterprise, now provides the most relevant setup are now available for parts of lead to
business information in one central place, cash, source to pay, recruit to retire, and
based on the user’s role and federated from design to operate.
connected cloud business solutions from SAP. Embedded Analytics
Enabled by: The SAP for Me tool,
Across Solutions
the SAP Cloud ALM solution, and the
Enabled by: SAP Fiori on SAP BTP
Cloud Integration Automation service
Make quick and con"dent decisions by relying
on SAP BTP
on comprehensive analytical insights across
various SAP solutions. Embedded analytics with
SAP Analytics Cloud now generally vailable for
SAP S/4HANA, SAP SuccessFactors solutions,
SAP Sales Cloud, the SAP Service Cloud
solution, the SAP Marketing Cloud solution, SAP
Ariba Network Buyer, the SAP Predictive Asset
Consistent Security End-to-End
Insights solution, and SAP Business Network for
and Identity Management Logistics, SAP Business Network for Logistics. Process Blueprints
Reduce manual administration e$orts for user Enabled by: SAP Analytics Cloud on SAP BTP Reduce planning e$ort for implementation
management and identity provisioning and projects and support architecture decisions
enable a seamless login process to avoid work by leveraging process blueprints following
disruption. Single-sign-on capability and a the SAP Enterprise Architecture Methodology.
single end point for identity distribution are Broad, end-to-end documentation,
now available across end-to-end processes. To One documentations is currently available for 23
further streamline the identity provisioning and Work%ow Inbox solution processes (cloud and hybrid), and
lifecycle management process, a common user intuitively linked to detailed API information.
identi"er across SAP business applications and Complete business tasks proactively Enabled by: SAP API Business Hub
services is available. through a uni"ed view of pending tasks
across SAP solutions in both mobile and
Enabled by: SAP Cloud Identity Services desktop environments. Improve the approval
on SAP BTP time, quality, and consistency for critical
items that impact business operations if
not approved on time. The “One Work%ow
Inbox“ capability is now available as part of
the generally available SAP Task Center
service, with integration into all major cloud
solutions from SAP such as SAP S/4HANA
Cloud, SAP S/4HANA Cloud private edition,
SAP S/4HANA, SAP SuccessFactors solutions,
the SAP Ariba Buying and SAP Ariba Sourcing
solutions, SAP Fieldglass solutions, and more.
8/16
Underpinning Technology
As the underlying technology for the suite qualities, SAP Business Technology Platform (SAP BTP)
integrates your processes and data, as well as SAP, partner, and third-party applications. You can build
new or extend your SAP applications, transform your data into value, and drive desired business outcomes.
SAP Integration Suite is part of SAP BTP and the technology connecting end-to-end processes for
an intelligent enterprise while enabling you to harmonize on-premise,
cloud, and third-party application landscapes.
Seamless Consistent security One Aligned Domain Embedded and Coordinated End-to-end
user experience and identity management workflow inbox Models, APIs, cross-product analytics lifecycle management process blueprints
and Events
Many of SAP BTP services that are now available with the SAP BTP free tier model allowing customers to test and explore
platform services for integration, app dev, AI, data, and analytics use cases, with an easy path to productive use.
Event streams
On-premises
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Mobile Experience
MOBILE EXPERIENCE
Through 2024, 65% to 70% of all enterprise interactions will occur on mobile devices, the number
of networked devices per capita will increase by 50%, and the amount of mobile data tra#c and high-
value use cases on smartphones alone will double.$ The mobile experience provided by SAP
powerfully contextualizes, integrates, and extends user experiences and work%ows to
support the growth of mobile-!rst ways of working.
FRoSTA AG Deloitte
"SAP Mobile Start will support us in our mission to become a digital "In a world where mobile app proliferation consumes our
champion by o!ering our employees the best possible user experience. always-connected lives, SAP Mobile Start provides you with an
It will help us access applications like SAP S/4HANA and SAP SuccessFactors intuitive, personalized platform from which you can launch your
solutions using a smartphone from anywhere in the world." business-relevant experiences."
People become frustrated with alerts through When experiences are not aligned with Processes built for digital enterprise cannot
multiple disjointed channels and apps that are industry practices, compliance is at higher risk rely on data that is incomplete, error-prone or
not integrated with their daily tasks and and e#ciencies are missed. SAP’s mobile apps delayed. Mobile apps give users more accurate
dashboards. SAP’s e#cient, collaborative (built on our leading SAP BTP using persona- information by inherently cleansing data and
micro-experiences focus on presenting exactly based Fiori design principles) feature industry acting in real time with up-to-date insights,
the right amount of actionable information in best practices and an integrated experience multiplying the bene"t across demand and
moments that matter so that work%ows can be based on SAP Mobile Start and supply networks.
completed productively, on time and SAP Integration Suite.
accurately.
Non-integrated approaches tend to have Sustainability heavily relies on visibility and All SAP mobile experiences are based on
inconsistent and slow response times, which accountability. Intelligent delivery and retail persona-based research and customer co-
hinders adoption and leads to manual error- store apps improve sales, reduce CO( and innovation. The result is adaptable, mobile-"rst
prone approaches for data capture. Consumer- through better utilization of stock items reduce micro-experiences matched to the individual
grade SAP mobile experiences guide users in waste and disposal costs. Support for track and team workstyles that can be personalized
the moment using on-device AI/ML, cameras, and trace on mobile devices provides digital with digital assistants, optimized work%ows
location awareness, and sensors. supply chains the transparency to verify child- (through deep inter-app links), and integrated
labor-law or sourcing compliance through with collaboration tools.
time-stamps and geo-location.
SAP uniquely provides comprehensive AI coverage across core business processes with AI-driven
insights, recommendations, and automation built into your SAP applications. SAP AI solutions help
you realize your potential with transformative intelligence in many aspects of your business.
Adaptable innovation enables you to scale and extend your existing business applications with AI while
maintaining full governance and trust with AI built on leading ethics and data privacy standards.
“With SAP Cash Application, we have achieved an automation rate of 99% “Intelligent demand sensing enabled by SAP IBP for Supply Chain
and can automatically assign almost all incoming payments correctly. helps us reliably predict demand for a wide range of products, so
That takes a lot of the pressure o! us in the Shared Service Center. we can meet our goals for greater production and growth.”
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Integration Services
Guides the customers to understand the Supports system architecting, installation, and Enables companies to bene"t from a reliable
bene"ts of SAP BTP Integration Suite and the con"guration, as well as security deployment approach to implement integration projects
latest SAP methodologies
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Integration Methodology
INTEGRATION METHODOLOGY
De!ne and execute your enterprise integration strategy and increase the integration maturity
level in your organization. Bene!t from a proven methodology that includes integration
patterns, architecture blueprints, and additional best practices
for cloud and hybrid landscapes.
Leverage the Integration Assessment capability within SAP Integration Suite, which automates key parts of
SAP Integration Solution Advisory Methodology. Get started using Integration Assessment step by step
with the help of the SAP Discovery Center mission.
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RISE with SAP
Every enterprise needs to develop new business models in their industry to avoid being disrupted, drive new
e#ciencies to reinvest into growth, and modernize mission-critical systems without risk. The RISE with SAP
"ering is the solution, helping companies to become intelligent, sustainable enterprises in the cloud.
"
o"ering
Learn more
with industry innovation for top-line, with continuous insight to optimize with a trusted partner for your business needs,
bottom-line, and green-line growth business processes at every step of the way
Cloud ERP for various business needs Outcome-driven services and tool Business process transformation
SAP S/4HANA Cloud is modular cloud ERP enabled Leverage a set of preparational, analytical, and Using the business process transformation starter
by AI and analytics. It can help you run mission-critical enabling tools and services, including prebuilt pack for RISE with SAP can help you continuously
operations in real time from anywhere, introduce new integration, to facilitate a smooth transition from understand, innovate, and transform business
business models in your industry, and expand globally your current ERP environment. processes.
with a trusted partner.
Business Process
Intelligence
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2022 Deliverables
By integrating Account Engagement from SAP Emarsys Customer Purchasers require close collaboration with their subcontractors.
Engagement with SAP Sales Cloud, businesses can now act on shared Integration between SAP S/4HANA on-premise and SAP Business
customer views across sales, marketing, and commerce. This e$ort Network allows semi"nished goods to be shipped to the manufacturer
results in contextualizing engagements across all touch points and and "nished materials to be shipped back, as well as material
embedding personalization into e-mail and mobile channels. requirements planning PO change requests to be sent and
responded to through SAP Business Network.
By integrating SAP CPQ, SAP S/4HANA, and the SAP Variant
Con"guration and Pricing solution, customers can now have quoting Implementing robots in existing warehouse processes with
capabilities within SAP CPQ using complex SAP S/4HANA product minimized disruptions and fewer technical complexities is critical.
con"guration and pricing models. This allows them to dynamically The SAP Warehouse Robotics solution on SAP BTP is closely
con"gure and price products in SAP CPQ, leveraging SAP Variant integrated with SAP S/4HANA Extended Warehouse Management,
Con"guration and Pricing. enabling accelerated onboarding of multiple robotics vendors and
driving optimal decisions, e#cient task orchestration, and rapid
Through the collaboration of Icertis Contract Lifecycle Management
execution in warehouse applications.
and SAP hybrid solution business process, and through the integration
of quote processes and master data, our customers have gained Engineers and product developers require a collaboration
increased %exibility and monitoring capabilities in the handling of platform when working with development partners and suppliers.
business contracts. The enhanced integration between SAP Enterprise Product
Development and SAP S/4HANA supports the collaboration,
allowing product development teams to establish a single source
of truth for product data.
Enhanced Guided Buying experience with integration between Organizations rely on end-to-end process integration to tackle the
SAP Ariba solutions and SAP S/4HANA. E$ort resulted in the ability critical data-entry steps needed in a hybrid IT landscape, resulting in
to transfer information about received goods to SAP S/4HANA, more organized, error-free, and faster processing. The new cross-
incorporated supplier risk in guided buying, and supported tactical system work%ow package for SAP SuccessFactors solutions that run
sourcing and team buying. on SAP BTP provides HR administrators with an e#cient, guided,
collaborative, and orchestrated experience for completing their tasks.
Enhanced integration of SAP S/4HANA, SAP Business Network,
SAP Fieldglass, and SAP Ariba solutions enables streamlined order SAP customers with various business processes require an
creation for both goods and services, as well as supporting product e#cient approach to manage approval work%ows across multiple
hierarchies across all the transactions in the execution %ow. applications. SAP Task Center provides an integrated platform for the
Concur Expense solution, requests in Concur Travel, and other SAP
Consolidation of approvals in SAP Ariba Sourcing (sourcing request,
solutions, resulting in an e#cient, integrated, and harmonized approval
publish sourcing project, and award sourcing event) and approvals
process.
in SAP Ariba Buying (purchase requisitions and invoices) will lead to
simpli"cation and help end users centrally monitor work%ow and By integrating SAP Fieldglass solutions with SAP S/4HANA, customers
approvals using SAP Task Center. can stay compliant with GAAP standards through automatic accounting
accruals for external workforce payables and receivables, reducing the
need for manual or custom integrations.
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2023 Outlook
Processing various tasks from di$erent applications from a single Carrier collaboration may be ine#cient, and it lacks streamlined
platform can greatly increase worker productivity. Integration of integration with "nancials. Through electronic communication between
SAP Sales Cloud and SAP Service Cloud into SAP Task Center delivers SAP Transportation Management and SAP Business Network for
a streamlined and uni"ed view of approvals, work%ows, and tasks Logistics, customers perform spot tendering through network carrier
originally scattered across multiple applications, resulting in greatly subcontracting. Subcontracting the consolidated load, sending and
improved task processing e#ciency. receiving freight orders and invoices, and managing disputes all
improve collaboration and e#ciency between the customer and carriers.
By integrating SAP CPQ Quoting with SAP S/4HANA Cloud Solution
Order Management, we enable customer business transformation with Integrated tools are essential for product developers who manage the
quoting capabilities such as bundling of service contracts and sales lifecycle of product structures in early development. The new enterprise
products with %exible con"guration and pricing, integrated in a fully product structure in SAP Enterprise Product Development, which is
automated order-to-cash process. integrated with bill-of-materials management in SAP S/4HANA,
supports product development teams in creating and managing
Many customers make their purchase decisions based on the
modular product structures.
sustainability factor of a product or service. By integrating SAP
Customer Experience solutions with the SAP Intelligent Returns Reliable asset master data can enable asset performance engineers
Management solution, SAP green diagnostics and feather, our better commission new assets. By leveraging the digital thread for
„GreenCX“ strategy can now maintain a sustainable supply chain, equipment data through SAP Enterprise Product Development, a plant’s
which includes product footprints and emissions reporting, own engineering data can be integrated with the supplier’s engineering
creating full transparency for sustainability. information, optimizing the maintenance strategy for reliability, and
lowering asset costs for sustainable operations.
A single, end-to-end collaboration approach to handle complex goods Consistent master data domain models across multiple solutions
and services procurement will consolidate collaboration %ows, streamline signi"cantly reduce the e$ort in integration. Finance master data such
integration e$ort and increase visibility. Integration of SAP S/4HANA, as exchange rates and company codes, and workforce-related capabilities
SAP Ariba solutions, SAP Business Network, and SAP Fieldglass solutions such as skills, competencies, and certi"cates, would now be replicated
enables e#cient, end-to-end process collaboration with trading partners. across SAP applications using SAP Master Data Integration. This
integration will reduce inconsistency, manual integration e$ort, and
Enhancements to source-to-pay collaboration process using SAP
total cost of ownership.
S/4HANA and SAP Business Network, enables broader collaboration
with the trading partners and provides more transparency to the %ow of With the integration of SAP S/4HANA Cloud and SAP Concur solutions,
materials across the value chain – this will result in better prioritization we can now use segregation of duties to restrict user access from viewing
as well as reducing delays in the %ow of goods. and processing expense reports and cash advances in SAP Concur
solutions and leverage launch external URL in SAP Concur solutions to
Consistent and aligned data structures simpli"es master data
allow focused selection of WBS elements, increasing operational
maintenance. Domain model alignment and master data (examples for
reliability and "nancial control.
2023 including pro"t center, plant, and purchase organization) integration
across SAP applications will improve data consistency, integration e$ort, Organizations want to use the rich functionality of Concur Expense for
and total cost of ownership. both employees and external workers. The integration of SAP Fieldglass
solutions with Concur Expense allows organizations to apply the same
travel and expense policies and expense approval work%ow, and it enables
external workers to use the ExpenseIt mobile app to upload their receipts.
Your success is our mission. SAP, together with our ecosystem of partners,
is here to guide you through your transformation journey.
Visit www.sap.com/intelligent-enterprise
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