Scribd
Upload
34 views

Affidea On-Line Booking Portal - Faqs: Information Correct July 2022

The document provides answers to frequently asked questions about booking medical scans online through Affidea's portal. It explains that most MRI, CT, Dexa, and X-ray scans can be booked, and outlines the steps to check if a booking is suitable. It also addresses questions about booking confirmation, preparation details, cancellation policies, and who to contact if help is needed with booking a scan.

Uploaded by

pep pepe
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
34 views

Affidea On-Line Booking Portal - Faqs: Information Correct July 2022

The document provides answers to frequently asked questions about booking medical scans online through Affidea's portal. It explains that most MRI, CT, Dexa, and X-ray scans can be booked, and outlines the steps to check if a booking is suitable. It also addresses questions about booking confirmation, preparation details, cancellation policies, and who to contact if help is needed with booking a scan.

Uploaded by

pep pepe
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 1

Affidea On-line Booking Portal - FAQs

Q: What scans are available to book through this System?


A: Most MRIs, CTs, Dexa and X-Ray are now available through this portal.

Q: How do I know if my scan/booking is suitable?


A: Once you:
 Choose an option of Cash Payer, Private Insurance or HSE Funded.
 Fill out your safety questions and all is in order
 If your scan is suitable you will automatically be brought through to the option
to book online, you then can choose a date, time and clinic to book your
preferred option

Q: What scans are not available to book through this system?


A: The on-line booking option is now available for suitable MRI, CTs, Dexa and X-
Ray.

Q: How do I know if my booking went through okay?


A: Once your appointment is confirmed you will receive an SMS text confirming your
booking and an email which will include preparation details for your scan.

Q: What if I cannot recall the time/day I booked?


A: The day before your scan you will get a text with a link to a Safety and Covid
questionnaire and you will also get a reminder SMS text. The email and text will
provide any additional information such as arrival time, any exam preparation and
other information such as parking.

Q: I have health insurance and am covered under direct settlement, why are you taking
my credit card details?
A: To secure your appointment, all patients are required to provide credit card
details. This is in line with our cancellation policy
(https://www.affidea.ie/thootogy/2020/07/Cancellation-Rescheduling-Policy.pdf)
If you are covered by a Health Insurer then your card will not be charged. A charge
will only be made to your card if you don’t turn up for your scan or your insurer
refuses to pay for your scan

Q: If I am having a problem booking my scan who can I contact?


A: If there is an issue with your on-line booking, someone from our team will get in touch
with you to resolve this. Simply click on the ‘Please call me back to help book my
appointment’ button.

Information correct July 2022.

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy