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    Defensive Driving Training Requirements - HEINEKEN

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    Daniel Moran
    The document outlines HEINEKEN's defensive driving training requirements for drivers. It specifies that the training should be a minimum of 8 hours, up to 16 hours, and occur once every 3 years at minimum. High-risk drivers must complete 8 hours of training annually with a focus on practical exercises. The training must include both theory and practical behind-the-wheel exercises, with the majority of time spent on practical skills development. It provides details on the types of content that should be covered for both theoretical education and practical skills development.

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    Defensive Driving Training Requirements - HEINEKEN

    Uploaded by

    Daniel Moran
    94 views3 pages
    The document outlines HEINEKEN's defensive driving training requirements for drivers. It specifies that the training should be a minimum of 8 hours, up to 16 hours, and occur once every 3 years at minimum. High-risk drivers must complete 8 hours of training annually with a focus on practical exercises. The training must include both theory and practical behind-the-wheel exercises, with the majority of time spent on practical skills development. It provides details on the types of content that should be covered for both theoretical education and practical skills development.

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    The document outlines HEINEKEN's defensive driving training requirements for drivers. It specifies that the training should be a minimum of 8 hours, up to 16 hours, and occur once every 3 years at minimum. High-risk drivers must complete 8 hours of training annually with a focus on practical exercises. The training must include both theory and practical behind-the-wheel exercises, with the majority of time spent on practical skills development. It provides details on the types of content that should be covered for both theoretical education and practical skills development.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    94 views3 pages

    Defensive Driving Training Requirements - HEINEKEN

    Uploaded by

    Daniel Moran
    The document outlines HEINEKEN's defensive driving training requirements for drivers. It specifies that the training should be a minimum of 8 hours, up to 16 hours, and occur once every 3 years at minimum. High-risk drivers must complete 8 hours of training annually with a focus on practical exercises. The training must include both theory and practical behind-the-wheel exercises, with the majority of time spent on practical skills development. It provides details on the types of content that should be covered for both theoretical education and practical skills development.

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    Version September 2021

    Applicable to:

    LSPs

    HEINEKEN defensive driving t r a i n i n g ( D D T ) requirements


    The purpose of defensive driving training is to teach drivers what to anticipate and how to react. The trained driver will
    always assume that another road user may do something unexpected (such as run stop sign / traffic light, cross in
    middle of street, turn left from right lane, etc.) and should anticipate how to act if such a situation arises in order to
    avoid an accident.

    In line with our number one HEINEKEN behaviour — Put Safety First! — the purpose of this document is to outline the
    requirements for defensive driving training. This training provides the “what” (knowledge and attitudes) and the “how”
    (hands-on skills training) to keep our HEINEKEN and contracted drivers safe on the road, as well as members of the
    communities in which we operate.

    Scope
    The course should be tailored to the needs of all drivers and vehicles. It should provide drivers with relevant information
    to the activities and vehicle type they will use. HEINEKEN shall organise trainings for internal employees and/or
    contractors we directly manage, and external logistics service providers (LSPs) shall organise trainings for their third-
    party contracted drivers (combining internal & LSP truck drivers into one training is also possible, see the LSP
    Management capability for good practices).

    Duration
    Minimum 8 hours (1 day); strongly recommended 16 hours (2 days).
    Suggested formats:
    • A traditional training format with 1 or 2 full training days
    • A micro-learning format with 4 - 8 sessions of 1 - 2 hours each over the course of a few months to 1 year

    Frequency
    All drivers: All drivers working on behalf of HEINEKEN (internal or contracted) should attend a defensive driving training once
    every three years at minimum.
    High-risk drivers: Drivers who have been identified as high-risk must complete local defensive driving training minimum
    8 hours every year with a focus on mostly practical exercises – not just theory in a classroom. This can be organised by
    the OpCo / LSP or by a local provider the OpCo / LSP employs.
    Driver risk level can be determined based on the following criteria: results after completion of prior defensive driving
    training, driver risk type assessments, p r i o r telematics reports ( for instance speeding, harsh acceleration, harsh
    breaking/ABS warnings, etc.), and/or based on number of accidents/incidents the drivers has had in the past.

    Supplier requirements
    The supplier providing defensive driving training should be an accredited organisation in the country where the OpCo /
    LSP operates that can deliver nationally recognised defensive driving qualifications. The supplier should provide all
    participants with a Certificate of Achievement for attending the course at its conclusion. The training should take place in
    the exact vehicles that drivers use daily, or, if not possible, a like-for-like vehicle comparable to the ones used daily. If
    there is difficulty finding a qualified local supplier, please reach out to Hayley Barone, Global Road Safety Manager.

    Page 1
    Version September 2021

    General Requirements
    Defensive driving trainings must have a mix of theory and practical
    exercises. In line with the HEINEKEN 70-20-10 development model,
    remember that only 10% of learning comes from formal training (in this
    case, the theoretical content presented in a classroom or via e-learnings),
    whereas 70% of learning comes from on-the-job experiences —
    specifically the practical, behind-the-wheel exercises. The final 20% of
    learning comes from relationships and feedback, which is why it is vital
    for line managers to coach and advise on driver behaviour based on
    telematics performance throughout the year.

    As such, formal training should only comprise a small portion of the total
    time spent in defensive driving training. The majority of training time should be spent behind the wheel in the vehicle.
    During the practical behind-the-wheel exercises, a certified driving instructor should be present in the front passenger
    seat providing the driver with valuable instruction and coaching along the way.

    Minimum Education and Training Requirements


    1. Defensive Driving Education – Comprehensive multi-media presentation on theory of safe driving and road safety
    Theoretical content includes
    • Understanding human factors – linked to HEINEKEN Life Saving Rules
    o Driving under the influence of substances (alcohol, drugs or medication)
    o Distractions (mobile phone, GPS, eating, radio, passengers, etc…)
    o Driving at the appropriate speed for road conditions
    o Driving when tired or fatigued
    o Trip and time management
    o Correct seat belt usage
    o Vehicle loads
    • Defensive driving techniques
    • Managing and reducing risks associated with driving
    • Vehicle performance and systems

    2. Defensive Driving Training – Range of behind-the-wheel exercises to develop emergency car control skills
    Practical content includes
    • Vehicle maintenance
    • Seating position, ergonomics
    • Steering techniques
    • Simulated emergency braking exercises (ABS)
    • Low speed manoeuvrings exercises

    Exercises should be designed so drivers can safely explore the effects of speed, road surface a n d different
    braking systems when faced with an emergency. On average – each driver should complete 10-12 emergency
    stops during the day – receiving valuable instruction and coaching along the way. Training can take place in a
    suitable area on your own site or a dedicated safe driver training school in your area.

    A detailed overview of the knowledge, skills, and outcomes to be covered in the course can be found on the next page.

    Page 2
    Version September 2021

    Theory & Knowledge Covered Outcomes


    • Concentration and attitude At the completion of the course, it is expected that all
    • Risk-taking behaviour OpCo drivers will demonstrate:
    • Fatigue awareness and time management • An awareness of how risk-taking and motivation
    • Journey planning can affect your safety on the road
    • Effects of speed, safe following distances • How to identify potential hazards and avoid them
    • Aggressive driving and road rage • Improved visibility while driving
    • Vehicle loading / trailer towing • An understanding of the risks associated with
    • Local road law / traffic regulations & signs/signals alcohol, drugs and fatigue
    • Alcohol and drug awareness • The importance of correct tyre pressure and tyre
    • Common crash scenarios & collision prevention condition
    • Safety in the car • The importance of seat belts and other safety
    • Night driving & adverse weather conditions devices in the vehicle
    • Blindspots (own and other road users) • How to minimise distractions and loose objects in
    • Driving position, ergonomics the vehicle
    • System of vehicle control • How to identify different braking systems and how
    • Braking systems (ABS) to use them effectively
    • Tyres • How speed can affect stopping distances
    • Vehicle maintenance & pre-trip inspections • A responsible attitude to self, other road users and
    • Emergency procedures community
    • Steering & merging techniques • Proficiency in applying defensive driving techniques
    • Defensive driving techniques in real-life situations

    Practical Skills Covered


    • Assessment of vehicle condition
    • Seating & steering
    • Emergency braking with & without ABS
    • Emergency lane changes
    • Effect of reaction times and speed on stopping distance
    • Achieve a safe emergency stop on a wet road
    • Simulated adverse weather conditions, as applicable to
    local climate (wet road, flooding)
    • Apply hazard recognition and avoidance techniques
    • Apply vision skills
    • Applying correct vehicle handling & steering techniques
    • Safe lane switching, merging & roundabout navigation

    For defensive driving training requirements for Motorbikes, please click here.

    Page 3

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