This document contains an examination on organization and management. It includes 28 multiple choice questions covering topics such as staffing, recruitment, selection, compensation, and performance evaluation. The questions assess understanding of key concepts and theories in these areas including Maslow's hierarchy of needs, Herzberg's two-factor theory, and McClelland's three needs theory.
This document contains an examination on organization and management. It includes 28 multiple choice questions covering topics such as staffing, recruitment, selection, compensation, and performance evaluation. The questions assess understanding of key concepts and theories in these areas including Maslow's hierarchy of needs, Herzberg's two-factor theory, and McClelland's three needs theory.
This document contains an examination on organization and management. It includes 28 multiple choice questions covering topics such as staffing, recruitment, selection, compensation, and performance evaluation. The questions assess understanding of key concepts and theories in these areas including Maslow's hierarchy of needs, Herzberg's two-factor theory, and McClelland's three needs theory.
This document contains an examination on organization and management. It includes 28 multiple choice questions covering topics such as staffing, recruitment, selection, compensation, and performance evaluation. The questions assess understanding of key concepts and theories in these areas including Maslow's hierarchy of needs, Herzberg's two-factor theory, and McClelland's three needs theory.
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WESTERN CAGAYAN SCHOOL OF ARTS AND TRADES
SENIOR HIGH SCHOOL
LASAM, CAGAYAN 1ST QUARTER EXAMINATION ORGANIZATION AND MANAGEMENT I. MULTIPLE CHOICE. Read the statements carefully. Choose the letter that corresponds to the correct answer. Write your answers on a separate sheet of paper. 1. This function of management is concerned with the placement, growth and development of all of those members of the organization whose function it is to get things done through one effort of other individuals. a. PLANNING B. STAFFING C. ORGANIZING D. LEADING 2. This means that staffing promotes and stimulates every employee to make his full contribution for achieving desired objective of the organization. a. Development-Oriented b. People-Oriented c. Pervasive Function d. Continuous Function 3. This means staffing is required in every organization. a. Development-Oriented b. People-Oriented c. Pervasive Function d. Continuous Function 4. Staffing concerned with developing potentialities of personnel in the organization. It develops their personality, interests, and skills. It enables employees to get maximum satisfaction from their work. a. Development-Oriented b. People-Oriented c. Pervasive Function d. Continuous Function 5. Staffing requires constant alertness and awareness of human relations and their importance in every operation. a. Development-Oriented b. People-Oriented c. Pervasive Function d. Continuous Function 6. Staffing includes the following EXCEPT a. Deciding on compensation, promotion, and performance appraisals for the workforce. b. Recruitment and selection of appropriate personnel for new jobs or for positions which may arise as a result of existing employees leaving the organization. c. Identifying the requirement of workforce and its planning. d. Chalking out goals and objectives of the entire company. 7. Which of the following is NOT TRUE about staffing as an interdisciplinary nature? a. Staffing has its roots in social sciences. b. Staffing uses concepts drawn from various disciplines such as psychology, sociology, anthropology, and management. c. Staffing is a science of human engineering. d. Staffing provides a very comfortable physical and psychological working environment. 8. Food Panda is considering the expansion of its operations in downstream Cagayan. As the HR Manager, How will you initially respond to the business expansion? a. Train new riders right away b. Identify possible manpower needs c. Wait until business permits are approved d. Develop a compensation system that will benefit both the company and the employees 9. This is a set of activities designed to attract qualified applicants for job position vacancies in an organization. a. Selection b. Recruitment c. Training and Development d. Compensation 10. This external recruitment method can be done through websites, newspapers, trade journals, radio, television, billboards, posters, and emails among others. a. Advertisements b. Unsolicited Applications c. Internet Recruitment d. Referrals 11. This external recruitment method uses independent job boards of the web commonly used by job seekers and recruiters to gather and disseminate job opening information. a. Advertisements b. Unsolicited Applications c. Internet Recruitment d. Referrals 12. These are applications from individuals who took the initiative to apply even though the company did not indicate that they need a new staff a. Advertisements b. Unsolicited Applications c. Internet Recruitment d. Referrals 13. These are recommendations from the organization’s present employees who usually refer to friends and relatives who they think are qualified for the job. a. Advertisements b. Unsolicited Applications c. Internet Recruitment d. Referrals 14. The following are purpose of Job Specification EXCEPT: a. It helps in selecting the most appropriate candidate for a particular job. b. It helps in selecting the most appropriate candidate for a particular job. c. gives detailed information about any job including job responsibilities, desired technical and physical skills, conversational ability and much more. d. It helps managers in ensuring that processes are followed and corrective measures are applied to deviations. 15. Read the statements carefully I. The main purpose of job description is to collect job-related data in order to advertise for a particular job. It helps in attracting, targeting, recruiting and selecting the right candidate for the right job. II. The main purpose of job description is to collect job-related data in order to advertise for a particular job. It helps in attracting, targeting, recruiting and selecting the right candidate for the right job. a. Only I is correct b. Only II is correct c. Both I&II are incorrect d. Both I&II are correct 16. Banco De Oro is opening a branch in Lasam, as the HR Head, how will you select the most qualified applicant for a Teller position? a. The candidate must be a senior high school graduate with good communication skill. b. The candidate must be a college graduate with pleasing personality and good intrapersonal skill. c. The candidate must have connections with politicians. d. The candidate must be a graduate of a prestigious university. 17. This includes workers’ salaries, incentive pays, bonuses, and commission a. Non financial compensation c. Indirect compensation b. Direct compensation d. None of the above 18. This includes benefits given by employers other than financial remunerations. a. Non financial compensation c. Indirect compensation b. Direct compensation d. None of the above 19. This includes recognition programs, being assigned to do rewarding jobs, or enjoying management support, ideal work environment, and convenient work hours a. Non financial compensation c. Indirect compensation b. Direct compensation d. None of the above 20. This performance evaluation method is designed to find out if the employee possesses important work characteristics such as consciousness, creativity, emotional stability, and others a. Trait Methods b. Graphic Rating Scales b. c. Forced-Choice Method d. Behavior Observation Scale 21. This performance evaluation requires the rater to choose from two statements purposely designed to distinguish between positive or negative performance a. Trait Methods b. Graphic Rating Scales b. c. Forced-Choice Method d. Behavior Observation Scale 22. The following are benefits of a good compensation EXCEPT a. attract top talented individuals c. increased employee’s motivation b. increased productivity and profitability d. increased employee turnover 23. Below are some barriers to good employee relations EXCEPT a. refusal to share more about oneself to colleague b. refusal to listen to what others seek to communicate c. Lack of good self-esteem d. healthy personality 24. Why is it that each region in the country have different minimum wage rate? a. Cost of living differs in every region. c. Demands in each region varies b. Prices of commodities in each region differs d. All of the above 25. This includes the satisfaction of needs such as Physiologically, safety, social, esteem, and self-actualization. a. Maslow’s Hierarchy of Needs Theory c. McGregor’s Theory X and Theory Y b. Herzberg’s Two Factor Theory d. McClelland’s Three Needs Theory 26. This theory states that individuals have the need for achievement, the need for power, and the need for affiliation. a. Maslow’s Hierarchy of Needs Theory c. McGregor’s Theory X and Theory Y b. Herzberg’s Two Factor Theory d. McClelland’s Three Needs Theory 27. This theory states that intrinsic factors (achievement, recognition, growth, and responsibility) are associated with job satisfaction, while extrinsic factors (company policy, salary, security, and supervision) are associated with job dissatisfaction. a. Maslow’s Hierarchy of Needs Theory c. McGregor’s Theory X and Theory Y b. Herzberg’s Two Factor Theory d. McClelland’s Three Needs Theory 28. This is a theory stating that specific goals motivate performance and that more difficult goals, when accepted by employees, result in greater motivation to perform well, as compared so easy goals. a. Reinforcement Theory c. Global Setting Theory b. Job Design Theory d. Equity Theory 29. This isa theory which states that behavior is a function of its consequences. a. Reinforcement Theory c. Global Setting Theory b. Job Design Theory d. Equity Theory 30. Which of the following is INCORRECT about McGregor’s Theory X and Theory Y? a. Theory X is a negative view of workers which assumes that workers avoid responsibilities b. Theory X believes that workers they need to be closely monitored or controlled in order for them to work effectively c. Theory Y is a positive view of workers which assumes that employees accept responsibility, and are self- directed. d. None of the above 31. Which of the following is TRUE about Maslow’s Hierchachy of Needs? a. Deficiency needs arise due to deprivation and are said to motivate people when they are unmet b. When a deficit need has been 'more or less' satisfied it will go away, and our activities become habitually directed towards meeting the next set of needs that we have yet to satisfy c. Every person is capable and has the desire to move up the hierarchy toward a level of self- actualization. d. All of the above 32. Mr. Bayucan has been working as the head of the Accounting Department at ABC Corporation for five (5) years now. Recently, he noticed that Mr. Ramiscal dislike his work, and he avoids responsibilities while Ms. Deniega seems to enjoy her work, she seeks out and accepts responsibility, and she is self-directed. What type of motivation theory do you observe from Mr. Ramiscal’s actions? a. Maslow’s Hierarchy of Needs Theory c. McGregor’s Theory X b. Herzberg’s Two Factor Theory d. McClelland’s Three Needs Theory 33. This type of communication is done through body movements, gestures, facial expressions, eye contact, and by touching a. Verbal b. Non Verbal c. Formal d. Informal 34. This type of communication is through the use of oral and written words a. Verbal b. Non Verbal c. Formal d. Informal 35. This type of communication takes place within prescribed, routine organizational work arrangements a. Verbal b. Non Verbal c. Formal d. Informal 36. This type of communication is not defined by an organization’s hierarchical structure. a. Verbal b. Non Verbal c. Formal d. Informal 37. This involves communication flow between people belonging to different organizational levels. a. Vertical b. Horizontal c. Diagonal d. Upward 38. Mr. Balag has been working as an accounting staff at ABC Corporation for a year now. Recently, the company hired another staff, Miss Lim, to work with Mr. Balag. Miss Lim discovered that Mr. Balag has been committing fraud in the financial reports that he is making. Mr. Balag warned Miss Lim that she should keep quiet and mind her own business. What is the flow of communication between Mr. Balag and Miss Lim? a. Upward b. Downward c. Horizontal d. Vertical 39. Miss Kris works in the Auditing Department of company X. There are five members in their group. Recently, Miss Kris’s colleagues are complaining about the lack of competence and being too rigid of their team leader, Miss Bueno. Miss Kris proposed that they sit down with Miss Bueno and discuss the problems with her; however, the group disagreed and wanted to speak directly to their supervisor, insisting that Miss Bueno is too uncompromising to listen. What will be the flow of communication between staff of the Auditing Department and the supervisor if they talk? a. Upward b. Downward c. Horizontal d. Vertical 40. Mr. Respicio is the unit head of the finance department. He noticed that one of his disbursing officers, Paul has been habitually coming to the office 5-10 minutes late. Mr. Respicio tolerated him at first, but when he noticed this somehow affected his performance, he gave him a memo on his habitual tardiness. Paul showed improvement the following days, but was late again after a week. What is the flow of communication between Mr. Respicio and Paul? a. Upward b. Downward c. Horizontal d. Vertical 41. This tests the organization's ability to meet short term obligations; it may also refer to acid tests done when inventories turn over slowly or are difficult to sell. a. Liquidity ratio/Current ratio b. Leverage ratio c. Activity ratio d. Profitability ratio 42. This determines if the organization is carrying more inventory than what it needs; the higher the ratio, the more efficiently inventory assets are being used. a. Liquidity ratio/Current ratio b. Leverage ratio c. Activity ratio d. Profitability ratio 43. Which of the following is TRUE about Strategic Control? a. Strategic plans serve as control points for strategic control-a systematic monitoring at control points that leads to change in the organization's strategies based on assessments done on the said strategic plans. b. It makes use of projected sales or forecasts, statistical models, econometric modelling, surveys, historical demand data, and actual consumption of their products c. Control provides a chance for comparing the plan's intended goals with the actual organizational performance d. A & C 44. What is the Current ratio of a Department store located in Cagayan Valley? Its current assets amount to P6 million while its current abilities are at P2 million. a. 1 b. 2 c. 3 d. 4 45. This is the process of attracting, training, developing, and maintain an excellent work force. a. Financial Management c. Information and Communications Technology Management b. Human Resource Management d. Marketing Management 46. In business, which sector would deals with all employee matters? a. Financial b. Human Resource c. Office d. Marketing 47. The process of managerial planning and carrying out of the conception, pricing, promotion, and distribution of ideas, goods, and services a. Financial Management c. Information and Communications Technology Management b. Human Resource Management d. Marketing Management 48. The management and custody of the organization’s funds, seeing to it that funds are effectively and efficiently utilized. a. Financial Management c. Information and Communications Technology Management b. Human Resource Management d. Marketing Management 49. These collects, organizes, and distributes data to be used in making the organization’s decision-making functions. a. Financial Management c. Information and Communications Technology Management b. Human Resource Management d. Marketing Management 50. Which description best describes what a finance person does? A. Checks the pricing of products are suitable. B. Plans and monitors budgets so the business does not lose money. C. Contacts possible new customers. D. Installs new software. 51. Which of the following is one of the functions of Information and Communication Technology Management? A. Estimates the capital requirements of a business. B. Helping to design and develop products and services. C. Encouraging commerce through internet use. D. Stimulates demands for the products of the company. 52. Anna works for a sugarcane processing factory in Negros Oriental and at the same time, she is the president of the labor union. The members of the union agreed to demand for a wage increase citing the increasing prices of basic commodities due to inflation as primary reason. What department of the company should they approach first? a. The office of the Chief Financial Officer since it involves financial matters. b. The office of the Operations manager because laborers are on the ground who works in the operations. c. The office of the Human Resource Manager because it involves concern with compensation and it falls under responsibilities of Human Resource Department. d. The office of the CEO since he gives the final approval on every decisions of the company. 53. This form of business organization is owned by only one person. a. Corporation b. Cooperative c. Partnership d. Sole Proprietorship 54. This form of business organization is owned by two or more individuals who agreed to put their resources together and engage into business activities. a. Corporation b. Cooperative c. Partnership d. Sole Proprietorship 55. This form of business organization is owned by stockholders. a. Corporation b. Cooperative c. Partnership d. Sole Proprietorship 56. The owners of a cooperative are called____________. a. Shareholders b. Members c. Proprietor d. Partners 57. This is defined as the road map which the business must follow utilizing the resources at hand while keeping the environment in mind. a. Develop a Business Plan b. Find the Target Market c. Formulate the business vision and mission statement d. Implement and Monitor the Business Venture 58. Which of the following best describes the Maximizing the Utilization of Business Ventures? a. Identifying specific groups to cater by geographical, demographical, psycho-graphical, or behavioral b. Follows after careful business planning, choosing the right people, considering the correct timing of business implementation and monitoring business ventures progress. c. The use of statistical tools to decide which of the whole market they can serve in the best possible manner. d. Considering ways on how to finance the business by debt or equity financing. Human and physical resources must also be fully utilized. 59. Which of the following best explains segmenting the market? a. Identifying specific groups to cater by geographical, demographical, psycho-graphical, or behavioral b. Follows after careful business planning, choosing the right people, considering the correct timing of business implementation and monitoring business ventures progress. c. The use of statistical tools to decide which of the whole market they can serve in the best possible manner. d. Considering ways on how to finance the business by debt or equity financing. Human and physical resources must also be fully utilized. 60. Marcial just graduated from college with a degree in business administration and his parents gave him a million peso gift check. With the volume of fresh graduates looking for a job, he has difficulty competing with them and thought of venturing into business and considers convincing his friends to – who are also looking for a job – to join him in starting a new business. What form of business organization is the most feasible for Marcial? a. Sole Proprietorship because the risk is lower. As a new businessman, he should consider starting small and if it prospers in the future, he may expand its business. b. Partnership with friends. Since Marcial and his friends are new to business, they should diversify the risk to each one of them. c. They are highly discouraged from starting up a new business due to lack of experience. d. Marcial and his friends should separately start a new business of their own to create a competition in the area.
Prepared by: Checked by: Approved by:
IAN CRIS J. VINOYA VENAMIE NAGASANGAN DANIEL T. AGUIDAN, PhD
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