Mahesh Kumar Ramasamy <maheshkumar.satyam@gmail.

com>

redBus Ticket - TS2W88648947

1 message

redBus Ticket <ticket@redbus.in> Fri, Jan 27, 2023 at 9:57 PM

To: maheshkumar.satyam@gmail.com

redBus Ticket Information

Madurai-Chennai on Saturday, January 28,
2023

Ticket Number: TS2W88648947 | PNR No: 653755

Hey Mahesh Kumar R,

Thank you for booking your bus ticket with redBus. Here are the ticket details for your
upcoming trip from Madurai to Chennai on Saturday, January 28, 2023

Ticket Details

Journey Date and Time

28/01/2023, 10:30 PM

Travels Amount Paid

Lucky travels (lucky kitta) Rs. 1048.95

NON A/C Sleeper (2+1) (inclusive of GST
and service charge, if any)
9842143123

Boarding Point Dropping Point

Madurai Chennai
Mattuthavani Omni Bus Stand Ashok Pillar
Shop No 1 DROPPING DATE & TIME:
Landmark: Lucky Kitta Travels 29/01/2023, 06:10 AM
0452 4250123 9842143123
0452 4250123 9842143123

Passenger Details Seat no

Gmail - redBus Ticket - TS2W88648947 https://mail.google.com/mail/u/0/?ik=438c92273c&view=pt&search=a...

Mahesh Kumar R C2
41Yrs, MALE

Date change

The journey date for this ticket can be changed, you can advance or postpone the ticket
to a different date as per your convenience.

Date change time and charges for this operator is shown below.

Time Charges
Date change allowed till 28 Jan 2023 03:30 PM
Rs. 99.9
(6 hours before departure)

Note: Rescheduling a ticket can be availed only once per booking, if applicable. Once
the travel date change option is availed, the ticket cannot be further cancelled.

How to Change the journey date of your ticket in redbus app

Go to my bookings, choose the journey & change date

Cancellation policy

Your current cancellation charges according to the cancellation policy is highlighted below

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Cancellation time Cancellation charges

Before 27th Jan 10:30 PM Rs. 99.9(10%)

After 27th Jan 10:30 PM & Before 28th Jan 10:30 AM Rs. 249.75(25%)

After 28th Jan 10:30 AM & Before 28th Jan 06:30 PM Rs. 499.5(50%)

After 28th Jan 06:30 PM & Before 28th Jan 10:30 PM Rs. 999.0(100%)

Cancellation charges are computed on per seat basis.

For Group bookings, cancellation of individual seats is not allowed.

Note: Cancellation charges mentioned above are excluding GST.

How to cancel your ticket on redbus app

Go to my bookings and choose the journey and cancel the ticket

Booking Policies

Child passenger policy

Children above the age of 4 will need a ticket

Luggage policy

2 pieces of luggage will be accepted free of charge per passenger. Excess items will be
chargeable
Excess baggage over 10 kgs per passenger will be chargeable

Pets Policy

Pets are not allowed

Liquor Policy

Carrying or consuming liquor inside the bus is prohibited. Bus operator reserves the right
to deboard drunk passengers.

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Pick up time policy

Bus operator is not obligated to wait beyond the scheduled departure time of the bus. No
refund request will be entertained for late arriving passengers.

Need help? redBuddy is here for you!

24x7 support Quick Resolution Multilingual

CHAT WITH REDBUDDY

Travel Guidelines

Please note it is mandatory to follow the travel guidelines of your source and destination state of travel.
View Guidelines: https://bit.ly/redbus-guidelines

Terms and conditions

1. redBus* is an online ticketing platform. It does not operate bus services of its own. In order to provide
a comprehensive choice of bus operators, departure times and prices to customers, it has tied up
with many bus operators.

redBus responsibilities include:

(1) Issuing a valid ticket (a ticket that will be accepted by the bus operator) for its network of bus
operators
(2) Providing refund and support in the event of cancellation
(3) Providing customer support and information in case of any delays / inconvenience

redBus responsibilities do not include:

(1) The bus operator's bus not departing / reaching on time.
(2) The bus operator's employees being rude.
(3) The bus operator's bus seats etc not being up to the customer's expectation.
(4) The bus operator canceling the trip due to unavoidable reasons.
(5) The baggage of the customer getting lost / stolen / damaged.
(6) The bus operator changing a customer's seat at the last minute to accommodate a lady / child.
(7) The customer waiting at the wrong boarding point (please call the bus operator to find out the
exact boarding point if you are not a regular traveler on that particular bus).
(8) The bus operator changing the boarding point and/or using a pick-up vehicle at the boarding
point to take customers to the bus departure point.

2. The departure time mentioned on the ticket are only tentative timings. However the bus will not leave
the source before the time that is mentioned on the ticket.

3. Passengers are required to furnish the following at the time of boarding the bus:
(1) A copy of the ticket (A print out of the ticket or the print out of the ticket e-mail) e-mail).
(2) A valid identity proof
Failing to do so, they may not be allowed to board the bus.

4. Change of bus: In case the bus operator changes the type of bus due to some reason, redBus will

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refund the differential amount to the customer upon being intimated by the customers in 24 hours of
the journey.

5. Amenities for this bus as shown on redBus have been configured and provided by the bus provider
(bus operator). These amenities will be provided unless there are some exceptions on certain days.
Please note that redBus provides this information in good faith to help passengers to make an
informed decision. The liability of the amenity not being made available lies with the operator and not
with redBus.

6. In case a booking confirmation e-mail and sms gets delayed or fails because of technical reasons or
as a result of incorrect e-mail ID / phone number provided by the user etc, a ticket will be considered
'booked' as long as the ticket shows up on the confirmation page of www.redBus.in

7. Grievances and claims related to the bus journey should be reported to redBus support team within
10 days of your travel date.

8. Cancellation of this ticket is NOT allowed after bus departure time.

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