Per. Assignment 3
Per. Assignment 3
Per. Assignment 3
Assignment 3
1. Explain why marketers study buyer behavior and discuss characteristics affecting consumer
behavior. Which characteristics do you think would have the greatest impact on your decision to
select a restaurant to celebrate a special occasion, such as a birthday or anniversary?
Marketers study buyer behavior because buyer behavior is an important tool that
helps marketers to understand what influences the buying decision of consumers or
buyers. By studying buyer behavior marketers know about the taste and preferences of
the consumer and they identify and produce the products according to customer needs.
Studying buyer behavior gives various information to marketers. With the data and
information required, they will get to learn how their products – price – commercial are
being responded to and reacted to by the consumers and what characteristics among
cultural, social, psychological, and personal factor has a more significant impact. This is
why marketers are requested to study the behavior of buyers to lead to an increased
chance of attracting more consumers to purchase.
Personal factors, out of all the characteristics of the same category, seem to be the
primary factor that can manage the customer’s choice-making. The restaurants, on the
other hand, must understand the most vital aspect to consider is to make the customer
agree with what you offer, for specific, the operation for the celebration must result in an
optimistic first impression and fulfill the customer’s satisfaction in the beginning.
2. The organizational buying process among businesses encounters obstacles among the
members in the purchase-decision processes. What common inter-organizational issues can
affect the overall performance of the stakeholders involved in the process?
The Organizational Buying Process is where total purchases of an organization are
recorded and done by all the members of the organization that are also involved in
several aspects: technical and economic considerations; expenditure; and interactions of
the buyers. One of the element keys that has numerous affections on it is the
Organizational Buying Decisions, a key which can either be beneficial or cause
drawbacks to the organization depending on how external influences affect the
performance of the stakeholders. Due to its very and diversity, the influence can be
categorized into four groups: environmental factor, organizational factor, interpersonal
factor, and individual factor:
- Environmental Factors: Political and regulatory developments; Level of primary
demand; Cost of money; Rate of technological change; Economic outlook;
Competitive developments; Supply conditions.
- Organizational Factors: Policies; Organizational structure; Objectives; Systems;
Procedures.
- Interpersonal Factors: Status; Authority; Persuasiveness; Empathy.
- Individual Factors: Job position; Personality; Education; Risk attitudes; Age.