CII SCM Pro Mock Examination

Topic:- CII SCM Pro Mock M1

1) In your warehouse, you have 4 diesel trucks, each travel for 30kms per day for 300 days in an
year. The mileage of each truck is 6Km/l. Emission factor for Diesel is 2.7458Kg CO2/l. Calculate the
CO2 emissions emitted by your company per year. [Question ID = 25722]

1. 398,848 Kg CO2 [Option ID = 104320]

2. 16,474 Kg CO2 [Option ID = 104321]
3. 98,848 Kg CO2 [Option ID = 104322]
4. 32,949 Kg CO2 [Option ID = 104323]

Correct Answer :-
16,474 Kg CO2 [Option ID = 104321]

2) In the hierarchy of performance metrics of an organization, at the top level:- [Question ID =

25721]

1. There will be corrective factors [Option ID = 104316]

2. There will be diagnosing factors [Option ID = 104317]
3. There will be assessing factors [Option ID = 104318]
4. There will be measuring factors [Option ID = 104319]

Correct Answer :-
There will be assessing factors [Option ID = 104318]

3) Calculate the Inventory turnover days of a manufacturing firm, where, the sales is Rs.
13,000,000, profit made is Rs. 180,000 and has an inventory worth Rs. 4,000,0000. [Question ID =
25720]

1. 114 days [Option ID = 104312]

2. 111 days [Option ID = 104313]
3. 57 days [Option ID = 104314]
4. 56 days [Option ID = 104315]

Correct Answer :-
114 days [Option ID = 104312]

4) Loss of major accounts or customer base is an example of ___ risk. [Question ID = 25704]

1. Demand [Option ID = 104248]

2. Supply [Option ID = 104249]
3. Process [Option ID = 104250]
4. Control [Option ID = 104251]

Correct Answer :-
Demand [Option ID = 104248]
5) In Supply chain performance measurement criteria, balanced approach:-

[Question ID = 25714]

1. Balances both financial and non-financial measures [Option ID = 104288]

2. Distributes performances to a set of parameters that represents business [Option ID = 104289]
3. Measures strategic decisions, external reporting and measures day to day control [Option ID = 104290]
4. All of the above [Option ID = 104291]

Correct Answer :-
All of the above [Option ID = 104291]

6) ITO do not deal about:-

I. Stock outs
II. Shortages
III. Obsolete stocks
IV. Sales policies [Question ID = 25712]

1. I and II [Option ID = 104280]

2. I, II and III [Option ID = 104281]
3. I, II, III and IV [Option ID = 104282]
4. I, II and IV [Option ID = 104283]

Correct Answer :-
I and II [Option ID = 104280]

7) What would be the cash to cash cycle time in days, when the accounts receivable days is 30,
accounts payable is 45 days and inventory days is 60? [Question ID = 25711]

1. 135 days [Option ID = 104276]

2. 45 days [Option ID = 104277]
3. 75 days [Option ID = 104278]
4. 15 days [Option ID = 104279]

Correct Answer :-
45 days [Option ID = 104277]

8) On time availability directly increases:- [Question ID = 25708]

1. The sales [Option ID = 104264]

2. Revenue [Option ID = 104265]
3. Customer satisfaction [Option ID = 104266]
4. Net Income [Option ID = 104267]

Correct Answer :-
Net Income [Option ID = 104267]

9) Supply Chain risk management means:-

[Question ID = 25710]
1. Predicting the disruptions [Option ID = 104272]
2. Identify appropriate risk reduction mechanisms [Option ID = 104273]
3. Prepare and plan to minimize the impact of disruption [Option ID = 104274]
4. All of the above [Option ID = 104275]

Correct Answer :-
All of the above [Option ID = 104275]

10) To reduce the level of GHG emissions, current level of emissions are to be captured which is
done through a process called:- [Question ID = 25716]

1. GHG inventorization [Option ID = 104296]

2. Kyoto protocol [Option ID = 104297]
3. Sustainable development [Option ID = 104298]
4. Carbon dioxide equivalent [Option ID = 104299]

Correct Answer :-
GHG inventorization [Option ID = 104296]

11) Demand planning does not consider:- [Question ID = 25707]

1. As what products does the market want? [Option ID = 104260]

2. As how much of which products to be produced? [Option ID = 104261]
3. As how much data should be collected and should be shared to whom? [Option ID = 104262]
4. The uncertainties related to inventory [Option ID = 104263]

Correct Answer :-
As how much data should be collected and should be shared to whom? [Option ID = 104262]

12) The cost associated to forecasting and overall demand management activities is called as:-
[Question ID = 25717]

1. Supply Chain Finance Control Cost [Option ID = 104300]

2. Inventory Carrying Cost [Option ID = 104301]
3. Demand Planning Cost [Option ID = 104302]
4. Opportunity Cost [Option ID = 104303]

Correct Answer :-
Demand Planning Cost [Option ID = 104302]

13) A unit of measure used to calculate the emissions which is accepted internationally is:-
[Question ID = 25718]

1. Carbon Dioxide Equivalent [Option ID = 104304]

2. Hydro Fluro Carbons-HFC [Option ID = 104305]
3. Carbon Dioxide [Option ID = 104306]
4. Kyto Protocol emission factor [Option ID = 104307]

Correct Answer :-
Carbon Dioxide Equivalent [Option ID = 104304]

14) A hybrid supply chain deals with:- [Question ID = 25715]

1. Functional products [Option ID = 104292]
2. Innovative products [Option ID = 104293]
3. Both functional and innovative products [Option ID = 104294]
4. Market driven products [Option ID = 104295]

Correct Answer :-
Both functional and innovative products [Option ID = 104294]

15) ______ collaboration moves beyond borders of supply chain operations to joint development
projects. [Question ID = 25719]

1. Synchronized [Option ID = 104308]

2. Coordinated [Option ID = 104309]
3. Transactional [Option ID = 104310]
4. Cooperative [Option ID = 104311]

Correct Answer :-
Synchronized [Option ID = 104308]

16) The management processes of SCOR model are:- [Question ID = 25713]

1. Plan, Source, Make, Deliver, Return [Option ID = 104284]

2. Define, Develop, Deliver, Execute, Excel [Option ID = 104285]
3. Plan, Source, Make, Deliver [Option ID = 104286]
4. Plan, Develop, Deliver, Return [Option ID = 104287]

Correct Answer :-
Plan, Source, Make, Deliver, Return [Option ID = 104284]

17) The supermarket has current inventory turnover ratio as 8. The company wants to reduce the
inventory turnover days to 30 days next year. What should be the target sales (neglecting profit /
loss) does the company needs to fix, if the inventory (Rs. 800,000) remains same as last year?
[Question ID = 25706]

1. Rs. 9,600,000 [Option ID = 104256]

2. Rs. 8,800,000 [Option ID = 104257]
3. Rs. 7,200,000 [Option ID = 104258]
4. Rs. 5,600,000 [Option ID = 104259]

Correct Answer :-
Rs. 9,600,000 [Option ID = 104256]

18) The emissions from rail, truck, barge and air of CO2/tkm (Tons Kilometer) are:- [Question ID =
25709]

1. 13-40g , 20-40g, 80-340g and 600-1260g [Option ID = 104268]

2. 20-40g, 13-40g, 600-1260g and 80-340g [Option ID = 104269]
3. 20-40g, 80-340g, 13-40g, 600-1260g [Option ID = 104270]
4. 13-40g, 20-40g, 600-1260g and 80-340g [Option ID = 104271]

Correct Answer :-
20-40g, 80-340g, 13-40g, 600-1260g [Option ID = 104270]
19) The assembly line stops because of a single part supplied by a supplier and it costs a loss of Rs.
78,000 each time, when running out of it. What is the risk value due to a supplier who supplies with
a failure to meet on time demand for 12 times in 30 deliveries? [Question ID = 25703]

1. Rs. 31,200 [Option ID = 104244]

2. Rs. 15,600 [Option ID = 104245]
3. Rs. 195,000 [Option ID = 104246]
4. Rs. 97,500 [Option ID = 104247]

Correct Answer :-
Rs. 31,200 [Option ID = 104244]

20) Which one of the following is not considered as a part of Activity Based Costing? [Question ID =
25705]

1. Measuring the cost of products [Option ID = 104252]

2. Measuring the cost of activities [Option ID = 104253]
3. Measuring the database of information related on activities [Option ID = 104254]
4. Measuring the profit associated with the products [Option ID = 104255]

Correct Answer :-
Measuring the profit associated with the products [Option ID = 104255]

Topic:- CII SCM Pro Mock M2

1) When the mean absolute deviation of a forecasting method is 62, Mean squared error is 136,
Mean absolute percentage error is 26, then the standard deviation is:- [Question ID = 25785]

1. 77.5 [Option ID = 104572]

2. 74.66 [Option ID = 104573]
3. 38 [Option ID = 104574]
4. 170 [Option ID = 104575]

Correct Answer :-
77.5 [Option ID = 104572]

2) The most obvious way to measure the customer satisfaction is:- [Question ID = 25862]

1. Number and quantity of back orders and customer complaints [Option ID = 104880]
2. Nonmoving inventory [Option ID = 104881]
3. Revenue [Option ID = 104882]
4. Buying ratio [Option ID = 104883]

Correct Answer :-
Number and quantity of back orders and customer complaints [Option ID = 104880]

3) If the weights assigned are 0.30,0.20 and 0.50 for the months with forecasted demand as
January is 190, February is 185 and March is 172, then the forecast for April is:- [Question ID =
25736]

1. 184.9 [Option ID = 104376]

2. 180 [Option ID = 104377]
3. 182.33 [Option ID = 104378]
4. 179.5 [Option ID = 104379]

Correct Answer :-
184.9 [Option ID = 104376]

4) On what measurement should the manager rely on in deciding a forecast method? [Question ID
= 25860]

1. Past behavior [Option ID = 104872]

2. Minimal Forecast error [Option ID = 104873]
3. Absolute deviations computed [Option ID = 104874]
4. Manager should not rely on a single measure [Option ID = 104875]

Correct Answer :-
Manager should not rely on a single measure [Option ID = 104875]

5) What would be the order up to level, when the demand is variable, with an average demand of
12pcs per day and lead time of 12 days, EOQ is 144pcs, and ROP is 206pcs, with a Safety stock of
62? [Question ID = 25783]

1. 288 [Option ID = 104564]

2. 350 [Option ID = 104565]
3. 268 [Option ID = 104566]
4. 206 [Option ID = 104567]

Correct Answer :-
350 [Option ID = 104565]

6) The cost associated with placing a purchase order and follow up etc. are related as:- [Question ID
= 25866]

1. Carrying Cost [Option ID = 104896]

2. Holding Cost [Option ID = 104897]
3. Ordering Cost [Option ID = 104898]
4. Backorder Cost [Option ID = 104899]

Correct Answer :-
Ordering Cost [Option ID = 104898]

7) Which of the following does gets benefited by Vendor rating? [Question ID = 25861]

1. Comparing between the vendors [Option ID = 104876]

2. Helps to identify a supplier in building a long relation [Option ID = 104877]
3. Reverse marketing [Option ID = 104878]
4. New business potentials [Option ID = 104879]

Correct Answer :-
New business potentials [Option ID = 104879]
8) Which of the following will decrease the supplier lead time?

[Question ID = 25873]

1. Supplier uses faster mode of transportation [Option ID = 104924]

2. If supplier uses more reliable transportation [Option ID = 104925]
3. Better forecasting techniques [Option ID = 104926]
4. All of the above [Option ID = 104927]

Correct Answer :-
All of the above [Option ID = 104927]

9) In Vendor Managed Inventory, which one of the following is a wrong statement? [Question ID =
25877]

1. Retailer never faces the stock out situation [Option ID = 104940]

2. Always proper level of inventory is available [Option ID = 104941]
3. Supplier gets updates on the actual production plans [Option ID = 104942]
4. The retailer becomes the owner of the goods, once supplier places at the shelves of the retailer [Option ID =
104943]

Correct Answer :-
The retailer becomes the owner of the goods, once supplier places at the shelves of the retailer [Option ID =
104943]

10) Which one of the following is not a determinant of Safety stock level? [Question ID = 25869]

1. Lead time [Option ID = 104908]

2. Rate of demand [Option ID = 104909]
3. Extent of Variability of demand and lead time [Option ID = 104910]
4. Order up to level [Option ID = 104911]

Correct Answer :-
Order up to level [Option ID = 104911]

11) If the order quantity placed with the supplier is 50% of the economic order quantity, then the
total cost increase in the order is by:-

[Question ID = 25734]

1. 25% [Option ID = 104368]

2. 2.5% [Option ID = 104369]
3. 8% [Option ID = 104370]
4. 0% [Option ID = 104371]

Correct Answer :-
25% [Option ID = 104368]

12) Which of the following will have high inventory turnover rate? [Question ID = 25863]

1. Mobile stores [Option ID = 104884]

2. Supermarkets [Option ID = 104885]
3. Vegetable shops [Option ID = 104886]
4. Car showrooms [Option ID = 104887]

Correct Answer :-
Vegetable shops [Option ID = 104886]

13) The best mode of transportation for high value, low density products is:- [Question ID = 25882]

1. Air [Option ID = 104960]

2. Road [Option ID = 104961]
3. Rail [Option ID = 104962]
4. Water [Option ID = 104963]

Correct Answer :-
Air [Option ID = 104960]

14) If the safety inventory increases, the service level:- [Question ID = 25872]

1. Increases [Option ID = 104920]

2. Decreases [Option ID = 104921]
3. Remains unchanged [Option ID = 104922]
4. Increases up to threshold and then decreases [Option ID = 104923]

Correct Answer :-
Increases [Option ID = 104920]

15) What would be the cycle stock, when the demand per year is 5000pcs, with holding cost is Rs.
20 and ordering cost is Rs. 5? [Question ID = 25735]

1. 25 [Option ID = 104372]
2. 50 [Option ID = 104373]
3. 2500 [Option ID = 104374]
4. 20000 [Option ID = 104375]

Correct Answer :-
25 [Option ID = 104372]

16) The forecast method in which the previous months demand is taken as the current month
forecast is:- [Question ID = 25858]

1. Naïve [Option ID = 104864]

2. Causal Method [Option ID = 104865]
3. Jury method [Option ID = 104866]
4. Delphi method [Option ID = 104867]

Correct Answer :-
Naïve [Option ID = 104864]

17) In FSN classification, ___ moving items would be placed in decentralized store while ___
moving items should be stocked in centralized store. [Question ID = 25876]

1. Fast, Slow [Option ID = 104936]

2. Slow, Fast [Option ID = 104937]
3. Fast, Non-Moving [Option ID = 104938]
4. Slow, Non-Moving [Option ID = 104939]

Correct Answer :-
Fast, Slow [Option ID = 104936]

18) The inventory that accumulates as a result of lot sizes larger than production demand:-
[Question ID = 25864]

1. Safety Inventory [Option ID = 104888]

2. Anticipation inventory [Option ID = 104889]
3. Cycle inventory [Option ID = 104890]
4. Decoupling Inventory [Option ID = 104891]

Correct Answer :-
Cycle inventory [Option ID = 104890]

19) ___ forecast helps to decide on commitments on delivery date or shipment date. [Question ID =
25857]

1. Rolling [Option ID = 104860]

2. Monthly [Option ID = 104861]
3. Quarterly [Option ID = 104862]
4. Annual [Option ID = 104863]

Correct Answer :-
Monthly [Option ID = 104861]

20) The point that divides the probability of no stock out and risk of a stock out is:- [Question ID =
25870]

1. Safety stock [Option ID = 104912]

2. Order up to level [Option ID = 104913]
3. Reorder point [Option ID = 104914]
4. Expected demand [Option ID = 104915]

Correct Answer :-
Reorder point [Option ID = 104914]

21) Which one of these is not a MRP inputs? [Question ID = 25878]

1. Bill of materials [Option ID = 104944]

2. Inventory [Option ID = 104945]
3. Master production schedule [Option ID = 104946]
4. Planned orders [Option ID = 104947]

Correct Answer :-
Planned orders [Option ID = 104947]

22) What would be the mixed systematic component of demand, when level is 183, trend is 2.43
and seasonal factor 1.03? [Question ID = 25784]
1. 190.99 [Option ID = 104568]
2. 62.15 [Option ID = 104569]
3. 445.72 [Option ID = 104570]
4. 458.03 [Option ID = 104571]

Correct Answer :-
190.99 [Option ID = 104568]

23) What would be the holding cost of a product, when the lot size is 360, inventory carrying cost is
Rs. 6 and order cost is Rs. 50? [Question ID = 25868]

1. Rs. 1080 [Option ID = 104904]

2. Rs. 3000 [Option ID = 104905]
3. Rs. 22 [Option ID = 104906]
4. Rs. 120 [Option ID = 104907]

Correct Answer :-
Rs. 1080 [Option ID = 104904]

24) What would be the forecast for September using exponential smoothing method with the
smoothing constant is 0.4, when the demand and forecast of August is 265 and 286? [Question ID =
25732]

1. 277.6 [Option ID = 104360]

2. 273.4 [Option ID = 104361]
3. 110.2 [Option ID = 104362]
4. 275.5 [Option ID = 104363]

Correct Answer :-
277.6 [Option ID = 104360]

25) The bill of material has:- [Question ID = 25879]

1. The availability of each item at the stores [Option ID = 104948]

2. Run time for each assembly [Option ID = 104949]
3. Composition of a product [Option ID = 104950]
4. Planning horizon [Option ID = 104951]

Correct Answer :-
Composition of a product [Option ID = 104950]

26) In ABC classification, A category items means:- [Question ID = 25875]

1. Number of items will be many and cost will be high [Option ID = 104932]
2. Number of items will be few and cost will also be low [Option ID = 104933]
3. Number of items few but cost is high [Option ID = 104934]
4. Number of items is many but cost is low [Option ID = 104935]

Correct Answer :-
Number of items few but cost is high [Option ID = 104934]

27)
What would be the optimum size when, the demand is 80 per week, the service level is 95%, lead
time is 7 days and Standard deviation of demand is 25? (SL factor for 95%=1.64) [Question ID =
25733]

1. 121 [Option ID = 104364]

2. 156 [Option ID = 104365]
3. 163 [Option ID = 104366]
4. 128 [Option ID = 104367]

Correct Answer :-
121 [Option ID = 104364]

28) Which one of the following review methods is generally followed in Supermarkets scenario?
[Question ID = 25871]

1. Periodic review policy [Option ID = 104916]

2. Continuous review policy [Option ID = 104917]
3. Service level of safety stock Impact [Option ID = 104918]
4. Demand and Supply uncertainty on safety stock Impact [Option ID = 104919]

Correct Answer :-
Continuous review policy [Option ID = 104917]

29) ___ based decisions has direct impact on supply chain efficiency and supply chain
responsiveness of a firm. [Question ID = 25881]

1. Transportation [Option ID = 104956]

2. Inventory [Option ID = 104957]
3. Warehouse Management [Option ID = 104958]
4. Packaging [Option ID = 104959]

Correct Answer :-
Transportation [Option ID = 104956]

30) Short life cycle products does not have one of the below characteristics:- [Question ID = 25874]

1. Depends on Selling season [Option ID = 104928]

2. Physical Development does not happen [Option ID = 104929]
3. Cannot carry inventory [Option ID = 104930]
4. Manager gets a chance to place second order [Option ID = 104931]

Correct Answer :-
Manager gets a chance to place second order [Option ID = 104931]

31) The inventory a company holds to balance the supply disruptions or events that may never
happen is:- [Question ID = 25865]

1. Safety Inventory [Option ID = 104892]

2. Anticipation inventory [Option ID = 104893]
3. Hedge inventory [Option ID = 104894]
4. Decoupling Inventory [Option ID = 104895]

Correct Answer :-
 Hedge inventory [Option ID = 104894]

32) An example of trend and seasonality corrected exponential smoothing is:- [Question ID =
25859]

1. Sale of air conditioners and room heaters [Option ID = 104868]

2. Sale of TV, Camera, refrigerator, micro oven [Option ID = 104869]
3. Sale of Toyota cars [Option ID = 104870]
4. Sale of Office furniture [Option ID = 104871]

Correct Answer :-
Sale of air conditioners and room heaters [Option ID = 104868]

33) Difference between MRP I and MRP II is that:- [Question ID = 25880]

1. Feasibility plan is not included in MRP I [Option ID = 104952]

2. Both determines the time phased requirements [Option ID = 104953]
3. In both technology Databases is included [Option ID = 104954]
4. In both, People and process are integrated [Option ID = 104955]

Correct Answer :-
Feasibility plan is not included in MRP I [Option ID = 104952]

34) What should be the economic order quantity in buying Water bottles by a super market, when
the ordering cost is Rs. 60, the holding cost is 10%, with a demand of 5000 bottles per annum, the
retailer sells for Rs. 20? [Question ID = 25867]

1. 548 bottles [Option ID = 104900]

2. 388 bottles [Option ID = 104901]
3. 333 bottles [Option ID = 104902]
4. 167 bottles [Option ID = 104903]

Correct Answer :-
548 bottles [Option ID = 104900]

35) What is the average demand during the lead time when demand is variable, the safety stock is
45, the ROP level is 89 and the lead time is 5 days? [Question ID = 25786]

1. 44 [Option ID = 104576]
2. 134 [Option ID = 104577]
3. 18 [Option ID = 104578]
4. 27 [Option ID = 104579]

Correct Answer :-
44 [Option ID = 104576]

Topic:- CII SCM Pro Mock M3

1) Major disadvantage of Outsourcing is:- [Question ID = 25889]

1. Suppliers will invest in infrastructure [Option ID = 104989]

2. Company's resources will be concentrating on other activities [Option ID = 104990]
3. Internal facilities will remain idle [Option ID = 104991]
4. It specializes knowledge for the vendor [Option ID = 104992]

Correct Answer :-
Internal facilities will remain idle [Option ID = 104991]

2) Which one of the following performance is not a part of the Balance score card method?

[Question ID = 25885]

1. Financial performance [Option ID = 104972]

2. Internal Business processes [Option ID = 104973]
3. Learning & Growth [Option ID = 104974]
4. Customers [Option ID = 104975]
5. None of the above [Option ID = 104976]

Correct Answer :-
None of the above [Option ID = 104976]

3) Which one of the following is a benefit of Supplier rating? [Question ID = 25883]

1. Helps in deciding rewards, recognition and penalties [Option ID = 104964]

2. Does not identify ways to improve vendors performance [Option ID = 104965]
3. Assurance on delivery of materials is not justified [Option ID = 104966]
4. Inspection on what materials to be made is identified [Option ID = 104967]

Correct Answer :-
Helps in deciding rewards, recognition and penalties [Option ID = 104964]

4) JIT fails when:-

[Question ID = 25884]

1. Coordination of the supplier fails [Option ID = 104968]

2. Inventory cost goes up [Option ID = 104969]
3. Business operations of the suppliers is complex [Option ID = 104970]
4. All of the above [Option ID = 104971]

Correct Answer :-
Coordination of the supplier fails [Option ID = 104968]

5) Aircraft manufacturing process is a ___ type of order fulfillment. [Question ID = 25895]

1. Make to Stock [Option ID = 105013]

2. Make to Order [Option ID = 105014]
3. Engineer to Order [Option ID = 105015]
4. Assemble to Order [Option ID = 105016]

Correct Answer :-
Make to Order [Option ID = 105014]
6) Sole sourcing means:- [Question ID = 25892]

1. Only one supplier exists to deliver the goods [Option ID = 105001]

2. Multiple suppliers are available [Option ID = 105002]
3. Single supplier having long term contract with customer [Option ID = 105003]
4. Organization will buy from only one supplier, instead of availability of multiple suppliers [Option ID = 105004]

Correct Answer :-
Only one supplier exists to deliver the goods [Option ID = 105001]

7) For a supplier, the weightage acquired for their quality, delivery, service and price are given as
0.40, 0.10, 0.20 and 0.30. The score achieved by the supplier is, 95%, 80%, 100% and 98%. Then
the overall score of the supplier is:- [Question ID = 25893]

1. 95.4 [Option ID = 105005]

2. 93.25 [Option ID = 105006]
3. 76.68 [Option ID = 105007]
4. 23.31 [Option ID = 105008]

Correct Answer :-
95.4 [Option ID = 105005]

8) Which of the following is NOT a behavior of Product Centric Organizations? [Question ID =

25890]

1. Thinking that they are doing a great Service [Option ID = 104993]

2. Attitude behavior- Take it or leave it [Option ID = 104994]
3. Cost Plus Model [Option ID = 104995]
4. Choice of features being offered [Option ID = 104996]

Correct Answer :-
Choice of features being offered [Option ID = 104996]

9) Customer retention is directly related to:- [Question ID = 25891]

1. Profitability and growth [Option ID = 104997]

2. Increased marketing cost [Option ID = 104998]
3. Less profit potential [Option ID = 104999]
4. Cost to serve is significantly high [Option ID = 105000]

Correct Answer :-
Profitability and growth [Option ID = 104997]

10) ___ is a way to listen to the customers. [Question ID = 25888]

1. Product offerings [Option ID = 104985]

2. Customer Support [Option ID = 104986]
3. Customer Segmentation [Option ID = 104987]
4. Obtain actionable information and feedback [Option ID = 104988]

Correct Answer :-
Obtain actionable information and feedback [Option ID = 104988]
11) The major bottle necks in 3PL industry is/are:- [Question ID = 25886]

1. Its flexible network design [Option ID = 104977]

2. Their requirements or customer demands are not frequent [Option ID = 104978]
3. It does not have better communication at the service provider [Option ID = 104979]
4. Its Infrastructure, poor network, unsatisfactory IT capabilities and high costs [Option ID = 104980]

Correct Answer :-
Its Infrastructure, poor network, unsatisfactory IT capabilities and high costs [Option ID = 104980]

12) A call center software is an example of:- [Question ID = 25887]

1. Customer Account Management [Option ID = 104981]

2. Sales force Automation [Option ID = 104982]
3. Marketing Automation [Option ID = 104983]
4. Business Intelligence [Option ID = 104984]

Correct Answer :-
Customer Account Management [Option ID = 104981]

13) ____ is not a part of complaint Management process. [Question ID = 25894]

1. Increasing customers engagement with you [Option ID = 105009]

2. Effective solving of problems [Option ID = 105010]
3. How to recover a customer [Option ID = 105011]
4. Increasing customer confidence [Option ID = 105012]

Correct Answer :-
Increasing customers engagement with you [Option ID = 105009]

14) ___ is a business tool helps to understand the customers and markets. [Question ID = 25896]

1. CRM [Option ID = 105017]

2. SFA [Option ID = 105018]
3. SAP [Option ID = 105019]
4. Business Intelligence [Option ID = 105020]

Correct Answer :-
CRM [Option ID = 105017]

15) An example of business Intelligence software is:- [Question ID = 25897]

1. Decision Support system [Option ID = 105021]

2. Appointment to create [Option ID = 105022]
3. Sales and Service analytics [Option ID = 105023]
4. Campaign management and survey [Option ID = 105024]

Correct Answer :-
Decision Support system [Option ID = 105021]

Topic:- CII SCM Pro Mock M4

1) Slotting software is used to:-

[Question ID = 25901]

1. Identify the physical location of goods in the warehouse [Option ID = 105037]

2. Identify the best location for incoming shipment [Option ID = 105038]
3. Identifies the location based on the shape and size of the product against position available [Option ID =
105039]
4. All of the above [Option ID = 105040]

Correct Answer :-
All of the above [Option ID = 105040]

2) A disadvantage of RFID is that:- [Question ID = 25906]

1. Scan should be done in a straight line [Option ID = 105057]

2. The tag should be placed on the outer surface [Option ID = 105058]
3. At high temperatures it cannot be read properly [Option ID = 105059]
4. Remote tracking is possible [Option ID = 105060]

Correct Answer :-
At high temperatures it cannot be read properly [Option ID = 105059]

3) Buying and selling of goods and services over a network of electronic devices is called:-
[Question ID = 25911]

1. E-commerce [Option ID = 105077]

2. E-distributor [Option ID = 105078]
3. E-market [Option ID = 105079]
4. E-airway [Option ID = 105080]

Correct Answer :-
E-commerce [Option ID = 105077]

4) In cross docking, the products are:- [Question ID = 25903]

1. Brought together at a common point and then gets dispatched [Option ID = 105045]
2. Distributed to the vendors from the plant without coming to the distribution center [Option ID = 105046]
3. Taken as batch orders from the vendors and linking the supply chain from the central warehouse [Option ID =
105047]
4. Arrived in the warehouse that are just required for sales [Option ID = 105048]

Correct Answer :-
Brought together at a common point and then gets dispatched [Option ID = 105045]

5) ____ is a software that helps to maintain and manage the operations in a warehouse. [Question
ID = 25898]

1. WMS [Option ID = 105025]

2. SAP [Option ID = 105026]
3. DSS [Option ID = 105027]
4. RFID [Option ID = 105028]
Correct Answer :-
WMS [Option ID = 105025]

6) Chinese postman problem means:- [Question ID = 25899]

1. Finding the shortest path [Option ID = 105029]

2. Assigning paths for vehicles in order to reach all nodes before returning back [Option ID = 105030]
3. Minimize the average distribution costs [Option ID = 105031]
4. Restricted to finite capacity [Option ID = 105032]

Correct Answer :-
Finding the shortest path [Option ID = 105029]

7) Bullwhip effect occurs due to:- [Question ID = 25910]

1. Demand uncertainties [Option ID = 105073]

2. Product variety [Option ID = 105074]
3. Distribution uncertainties [Option ID = 105075]
4. Shorter lifecycle of products [Option ID = 105076]

Correct Answer :-
Demand uncertainties [Option ID = 105073]

8) In Pick to light system:- [Question ID = 25908]

1. The display device is mounted in front of the shelf [Option ID = 105065]

2. The display device is held at the wrist of the picker [Option ID = 105066]
3. A laser light, will be pointed at the shelf where picking needs to be done [Option ID = 105067]
4. Light will be displayed at the trolley when it reaches the shelf [Option ID = 105068]

Correct Answer :-
The display device is mounted in front of the shelf [Option ID = 105065]

9) ___, is a disadvantage in ERP. [Question ID = 25909]

1. It Bridges gap across the organization [Option ID = 105069]

2. Facilitates quick decision making [Option ID = 105070]
3. Data mining and business intelligence [Option ID = 105071]
4. Cost to implement is higher [Option ID = 105072]

Correct Answer :-
Cost to implement is higher [Option ID = 105072]

10) Collaboration warehousing does not help:- [Question ID = 25905]

1. To Reduce inventory [Option ID = 105053]

2. To Meet new demand [Option ID = 105054]
3. In reverse logistics [Option ID = 105055]
4. In Joint forecasting [Option ID = 105056]

Correct Answer :-
In Joint forecasting [Option ID = 105056]
11) Which one of the following statements is correct about the NFC? [Question ID = 25904]

1. NFC range is greater than RFID but less than bluetooth [Option ID = 105049]
2. NFC ranges is greater than infra-red but lesser than bluetooth [Option ID = 105050]
3. Unlike Infra-red NFC does not need pairing [Option ID = 105051]
4. NFC range is lesser than RFID and Infra-red [Option ID = 105052]

Correct Answer :-
NFC range is lesser than RFID and Infra-red [Option ID = 105052]

12) An example of intranet desktop purchasing is:- [Question ID = 25900]

1. Buying in ebay [Option ID = 105033]

2. Buying from online electronic catalogue [Option ID = 105034]
3. Buying from companies vendors directly through company's buyer catalogue [Option ID = 105035]
4. Procure from an industrial mall or exchange [Option ID = 105036]

Correct Answer :-
Buying from companies vendors directly through company's buyer catalogue [Option ID = 105035]

13) The problems which considers the intermediate shipping nodes between the demand and supply
points during transportation are called:- [Question ID = 25907]

1. Assignment problems [Option ID = 105061]

2. Transshipment problem [Option ID = 105062]
3. Backhaul problems [Option ID = 105063]
4. Inventory routing problem [Option ID = 105064]

Correct Answer :-
Transshipment problem [Option ID = 105062]

14) Which one of this is not carrier management software? [Question ID = 25902]

1. Driver and Load [Option ID = 105041]

2. Drop and Swap [Option ID = 105042]
3. Yard Management [Option ID = 105043]
4. Load Analyzer [Option ID = 105044]

Correct Answer :-
Yard Management [Option ID = 105043]

15) The technology used for payments in Google wallet is:- [Question ID = 25912]

1. NFC [Option ID = 105081]

2. Infra-Red [Option ID = 105082]
3. RFID [Option ID = 105083]
4. Bluetooth [Option ID = 105084]

Correct Answer :-
NFC [Option ID = 105081]
Topic:- CII SCM Pro Mock M5

1) Which one of the following is not an example of internal risk? [Question ID = 25913]

1. Fire, Sinking [Option ID = 105085]

2. Air Crash [Option ID = 105086]
3. Collision [Option ID = 105087]
4. Theft, pilferage [Option ID = 105088]

Correct Answer :-
Theft, pilferage [Option ID = 105088]

2) The container type which has only the floor on which the cargo can be loaded is called as:-
[Question ID = 25914]

1. Flat rack container [Option ID = 105089]

2. Platform container [Option ID = 105090]
3. General cargo container [Option ID = 105091]
4. Open top container [Option ID = 105092]

Correct Answer :-
Platform container [Option ID = 105090]

3) Which of the following commercial document is an auxiliary document? [Question ID = 25915]

1. Mate receipt [Option ID = 105093]

2. Commercial Invoice [Option ID = 105094]
3. Certificate of Origin [Option ID = 105095]
4. Bill of Lading [Option ID = 105096]

Correct Answer :-
Mate receipt [Option ID = 105093]

4) The imports are done for a purpose of occasion and re-exported within 6 months with a minimum
value addition of 10%, the import duties paid are refunded to the exporter under:- [Question ID =
25955]

1. Duty Remission scheme [Option ID = 105253]

2. Jobbing [Option ID = 105254]
3. Deemed exports [Option ID = 105255]
4. Duty exemption schemes [Option ID = 105256]

Correct Answer :-
Jobbing [Option ID = 105254]

5) The validity of shipping bill would be ____, within which the exporters have to file the
declarations. [Question ID = 25921]

1. 15 days [Option ID = 105117]

2. 30 days [Option ID = 105118]
3. 7 days [Option ID = 105119]
4. 10 days [Option ID = 105120]
Correct Answer :-
15 days [Option ID = 105117]

6) Which one of this is not a ground rule in labeling? [Question ID = 25917]

1. It is a responsibility of the shipper [Option ID = 105101]

2. Labels must be clearly visible and legible [Option ID = 105102]
3. Folding or overlapping of labels is not permitted [Option ID = 105103]
4. Orientations labels should remain permanent [Option ID = 105104]

Correct Answer :-
Orientations labels should remain permanent [Option ID = 105104]

7) Which bank may act as a negotiating bank in L/C? [Question ID = 25926]

1. Opening bank/Issuing bank [Option ID = 105137]

2. Paying bank [Option ID = 105138]
3. Notifying bank/Advising bank [Option ID = 105139]
4. Confirming bank [Option ID = 105140]

Correct Answer :-
Opening bank/Issuing bank [Option ID = 105137]

8) In which of the following, the seller must pay for the insurance:- [Question ID = 25920]

1. FOB [Option ID = 105113]

2. CIF [Option ID = 105114]
3. DAT [Option ID = 105115]
4. DAF [Option ID = 105116]

Correct Answer :-
CIF [Option ID = 105114]

9) Revolving credit means:- [Question ID = 25925]

1. Payments reinitiated in the same L/C [Option ID = 105133]

2. Using export L/C, exporters cover an opening credit to favor local supplies [Option ID = 105134]
3. Negotiating with bank to release advance payments [Option ID = 105135]
4. Transferring L/C's to third parties. [Option ID = 105136]

Correct Answer :-
Payments reinitiated in the same L/C [Option ID = 105133]

10) Forfaiting means:- [Question ID = 25922]

1. Discounting of export receivables by the agency [Option ID = 105121]

2. Converting national currencies [Option ID = 105122]
3. Taking over debts and receivables of clients [Option ID = 105123]
4. To take the shipment from Export credit Guarantee Corporation of India (ECGC) [Option ID = 105124]

Correct Answer :-
Discounting of export receivables by the agency [Option ID = 105121]
11) Mate receipt means:- [Question ID = 25924]

1. A document to seek permission to export goods [Option ID = 105129]

2. A receipt with nature and value of goods to be imported or exported [Option ID = 105130]
3. A receipt issued by the master of the vessel stating the goods has been received [Option ID = 105131]
4. A receipt stating the terms of sale of goods [Option ID = 105132]

Correct Answer :-
A receipt issued by the master of the vessel stating the goods has been received [Option ID = 105131]

12) Which of the following is not applicable in SEZ areas? [Question ID = 25919]

1. Goods going into SEZ areas is considered to be exports [Option ID = 105109]

2. Units located in SEZ areas enjoy duty free import of capital goods, raw materials and other accessories [Option
ID = 105110]
3. Customs procedure for clearing of goods going out of SEZ to DTA are as same as imported from abroad [Option
ID = 105111]
4. No customs duty to be paid by the buyer for any goods in SEZ areas [Option ID = 105112]

Correct Answer :-
No customs duty to be paid by the buyer for any goods in SEZ areas [Option ID = 105112]

13) The exports that does not leave India, but earn foreign exchange through import substitution
and supplies made to foreign companies in India and paid for, and such scheme is called:- [Question
ID = 25923]

1. Duty Drawback [Option ID = 105125]

2. Duty Exemption scheme [Option ID = 105126]
3. Export promotion Capital Goods Scheme [Option ID = 105127]
4. Deemed exports [Option ID = 105128]

Correct Answer :-
Deemed exports [Option ID = 105128]

14) ____ invoices are usually signed by the exporter. [Question ID = 25918]

1. Commercial [Option ID = 105105]

2. Consular [Option ID = 105106]
3. Pro Forma [Option ID = 105107]
4. Customs [Option ID = 105108]

Correct Answer :-
Commercial [Option ID = 105105]

15) In which of the following terms does, the seller is responsible till boarding the ship:- [Question
ID = 25916]

1. Ex Works-ExW [Option ID = 105097]

2. Free Carrier-FCA [Option ID = 105098]
3. Free Alongside Ship-FAS [Option ID = 105099]
4. Free on Board-FOB [Option ID = 105100]
Correct Answer :-
Free on Board-FOB [Option ID = 105100]