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MISIÓN
Por qué existimos
VALORES
En qué creemos y cómo
nos comportaremos
VISIÓN
Qué queremos ser
ESTRATEGIA
Cuál será nuestro plan
de juego competitivo
BALANCED
SCORECARD
Cómo monitorearemos
e implementaremos dicho plan
LOS ELEMENTOS
BÁSICOS De Una
Declaración De
Estrategia
OBJETIVO = Fines
ALCANCE = Dominio
VENTAJA = Medio
Strategy –
What is the organization’s strategy seeking to accomplish?
How does the organization plan to use its resources and capabilities to
deliver that?
What is distinct about this organization?
How does the organization compete?
How does the organization adapt to changing market conditions?
Structure –
How is the organization organized?
What are the reporting and working relationships (hierarchical, flat,
silos, etc.)?
How do the employees align themselves to the strategy?
How are decisions made? Is it based off of centralization,
empowerment, decentralization or other approaches?
How is information shared (formal and informal channels) across the
organization?
Systems –
What are the primary business and technical systems that drive the
organization?
What and where are the system controls?
How is progress and evolution tracked?
What internal rules and processes does the team utilize to maintain
course?
Shared Values –
What is the mission of the organization?
What is the vision to get there? If so, what is it?
What are the ideal versus real values?
How do the values play out in daily life?
What are the founding values that the organization was built upon?
Style –
What is the management/leadership style like? How do they behave?
How do employees respond to management/leadership?
Do employees function competitively, collaboratively, or cooperatively?
Are there real teams functioning within the organization or are they just
nominal groups?
What behaviors, tasks and deliverables does management/leadership
reward?
Staff –
What is the size of the organization?
What are the staffing needs?
Are there gaps in required capabilities or resources?
What is the plan to address those needs?
Skills –
What skills are used to deliver the core products and/or services? Are
these skills sufficiently present and available?
Are there any skill gaps?
What is the organization known for doing well?
Do the employees have the right capabilities to do their jobs?
How are skills monitored, assessed, a