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Soft Skills and Interpersonal Communication

This document provides an overview of a course on soft skills and interpersonal communication. The objectives of the course are to help students develop communication, problem solving, decision making, and self-management skills. The course aims to teach students how to communicate effectively both verbally and in writing. It also focuses on developing self-confidence, leadership, teamwork and presentation skills. The syllabus covers topics like developing soft skills, listening and speaking effectively, verbal and non-verbal communication, stress management, and various forms of writing like letters, emails and reports. Assessment includes internal and semester end examinations.

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Avdesh Kumar
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3K views2 pages

Soft Skills and Interpersonal Communication

This document provides an overview of a course on soft skills and interpersonal communication. The objectives of the course are to help students develop communication, problem solving, decision making, and self-management skills. The course aims to teach students how to communicate effectively both verbally and in writing. It also focuses on developing self-confidence, leadership, teamwork and presentation skills. The syllabus covers topics like developing soft skills, listening and speaking effectively, verbal and non-verbal communication, stress management, and various forms of writing like letters, emails and reports. Assessment includes internal and semester end examinations.

Uploaded by

Avdesh Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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SOFT SKILLS AND INTERPERSONAL COMMUNICATION

OE – I: VI Semester: CSE / CSE (AI & ML) / CSE (DS) / CSE (CS) / CSIT / IT
OE –II: VII Semester: ECE / EEE
OE – III: VIII Semester: AERO / MECH / CIVIL
Course Code Category Hours / Week Credits Maximum Marks
L T P C CIA SEE Total
AHSC15 Elective
3 - - 3 30 70 100
Contact Classes: 45 Tutorial Classes: Nil Practical Classes: Nil Total Classes: 45
I. COURSE OVERVIEW:
The objectives of the Soft Skills and Interpersonal Communication are to give each student a realistic perspective of
work and work expectations, to help formulate problem solving skills, to guide students in making appropriate and
responsible decisions, to create a desire to fulfill individual goals, and to educate students about unproductive
thinking, self-defeating emotional impulses, and self- defeating behaviors.

II. COURSE OBJECTIVES:


The students will try to learn:
I Communication skills effectively in both spoken and written languages.
II All-round personalities with a matured outlook to function effectively in different formal and
informal situations. .
III Self-confidence by mastering inter-personal skills, team management skills, andleadership skills.
IV Effective presentation skills which give an edge while interacting with people at alllevels.

III. COURSE OUTCOMES:


After successful completion of the course, students should be able to:
CO 1 Apply soft skills in the development of personality and use them intheir daily life. Apply
CO 2 Relate how to listen actively and respond productively to others. Understand
CO 3 Classify the correct usage of English grammar in writing andspeaking. Understand
CO 4 Demonstrate the significance of verbal and non-verbal communication in academic Understand
and non-academic platforms.
CO 5 Explain some of the strategies and challenges for effective speaking skills and make Understand
use of prereading skills to understand the content ofadvanced level text books.
CO 6 Develop various written communication strategies of cover letter writing, resume Apply
writing, E-mail writing and report writing.

IV. SYLLABUS
MODULE-I: SOFT SKILLS (09)
Soft Skills: An Introduction – Definition and Significance of Soft Skills; Process, Importance and Application of
Soft Skills, Discovering the Self; Setting Goals; Positivity and Motivation: Developing Positive Thinking and
Attitude.

MODULE –II: EFFECTIVENESS OF SOFT SKILLS (09)


Developing interpersonal relationships through effective soft skills; Define Listening, Speaking, Reading and
Writng skills; Barriers to Listening, Speaking, Reading and Writing; Essential formal writing skills; Public
Speaking: Skills, Methods, Strategies and Essential tips for effective public speaking.

MODULE-III: ORAL AND AURAL SKILLS (09)


Vocabulary: Sounds of English vowels sounds and constant sounds, Word Accent and connected speech-
contractions, questions tags, Listening for information, Taking notes while listening to lectures (use of Dictionary).
Group Discussion: Importance, Planning, Elements, Skills, Effectively disagreeing, Initiating.
MODULE-IV: VERBAL AND NON-VERBAL COMMUNICATION (09)
Interpersonal communication-verbal and nonverbal etiquette; Body language, grapevine, Postures, Gestures, Facial
expressions, Proximity; Conversation skills, Critical thinking, Teamwork, Group Discussion, Impact of Stress;
Measurement and Management of Stress.

MODULE-V: INTERPERSONAL COMMUNICATION (09)


Significance; Effectiveness of writing; Organizing principles of Paragraphs in documents; Writing introduction and
conclusion; Techniques for writing precisely; Letter writing; Formal and Informal letter writing; E-mail writing,
Report Writing.

V. TEXT BOOKS:
Handbook of English for Communication (Prepared by Faculty of English, IARE)

VI. REFERENCE BOOKS:


1. Dorch, Patricia. What Are Soft Skills? New York: Execu Dress Publisher, 2013.
2. Kamin, Maxine. Soft Skills Revolution: A Guide for Connecting with Compassion for Trainers, Teams, and
Leaders. Washington, DC: Pfeiffer & Company, 2013.
3. Klaus, Peggy, Jane Rohman & Molly Hamaker. “The Hard Truth about Soft Skills”, London: HarperCollins
E-books, 2007.
4. Stein, Steven J. & Howard E. Book. “The EQ Edge: Emotional Intelligence and Your Success” Canada: Wiley
& Sons, 2006
5. Suresh Kumar. English for Success. Cambridge University Press IndiaPvt.Ltd.2010.
6. Dorling Kindersley. Communication Skills & Soft Skills - An Integrated Approach. India Pvt. Ltd. 2013.

VII. WEB REFERENCES:


1. www.edufind.com
2. www.myenglishpages.com
3. http://grammar.ccc.comment.edu
4. http://owl.english.prudue.edu

VIII. E-Text Books:


1. http://bookboon.com/en/communication-ebooks-zip
2. http://www.bloomsbury-international.com/images/ezone/ebook/writing-skills-pdf.pdf
3. https://americanenglish.state.gov/files/ae/resource_files/developing_writing.pdf
4. http://learningenglishvocabularygrammar.com/files/idiomsandphraseswithmeaningsandexamplespdf.pdf
5. http://www.robinwood.com/Democracy/General Essays/CriticalThinking.pdf

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