Project A&b
Project A&b
Project A&b
PROJECT B
The framework addresses the heightened risk of minors or intoxicated people accessing
alcohol through delivery services. It lifts harm minimisation standards so that they are more
comparable with those at physical bottle shop premises, particularly for higher-risk alcohol
deliveries made on the same day as they are ordered. Same day alcohol deliveries can often
be made rapidly (in as little as 30 minutes) with more predictable times of delivery. Some
people may try to use these services to continue a drinking session when they otherwise may
not, or to avoid usual checks that apply on licensed premises like bottle shops.
The checklist is relevant for same day delivery providers, including licensees, businesses and
individuals that advertise or otherwise indicate they will supply liquor for same day delivery in
NSW, either directly themselves or through their staff or agents. These providers can include:
• licensed takeaway alcohol businesses offering online sales
and delivery to customers in NSW
• food delivery businesses and platforms that deliver alcohol
with or without food
• individuals offering same day alcohol delivery on task
matching platforms
• any other businesses that deliver alcohol to the public.
It is also relevant for any staff and agents that deliver the liquor for a provider. The checklist
covers important legislative requirements that apply to same day deliveries, such as training,
record keeping and age verification, and who must comply. We recommend that you use the
checklist regularly to help monitor your compliance. If you check ‘No’ for any of the questions
asked, you may be in breach of your obligations. Our compliance officers
use this same checklist when they audit or conduct compliance monitoring activities of same
day delivery services.
A new regulatory framework applies to lift standards for the same day alcohol delivery
market to:
• help manage the risk of minors or intoxicated people using same day alcohol delivery
providers
• make regulatory obligations similar to takeaway alcohol businesses such as bottle shops.
The framework applies to same day alcohol delivery providers including:
• licensed takeaway alcohol businesses offering online sales and delivery to customers in
NSW
• food delivery businesses and platforms that deliver alcohol with or without food
• individuals offering same day alcohol delivery on task matching platforms
• any other businesses that deliver alcohol to
the public.