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Database Systems Benefits

1. The document discusses the types of data that different company departments work with, such as finance data, marketing data, human resources data, etc. 2. It then provides an example of data from Party Planner Ltd, which includes personal data about employees, customer data, product data, and technical data. This suggests Party Planner Ltd is an event planning company. 3. The document asks students to discuss in groups the advantages and disadvantages of a computerized database system compared to manual data collection and record keeping.

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Jc Anton
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29 views

Database Systems Benefits

1. The document discusses the types of data that different company departments work with, such as finance data, marketing data, human resources data, etc. 2. It then provides an example of data from Party Planner Ltd, which includes personal data about employees, customer data, product data, and technical data. This suggests Party Planner Ltd is an event planning company. 3. The document asks students to discuss in groups the advantages and disadvantages of a computerized database system compared to manual data collection and record keeping.

Uploaded by

Jc Anton
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Database system benefits

Speaking 1 W h a t k i n d of d a t a d o c o m p a n i e s create, m a n i p u l a t e , s t o r e a n d retrieve?

Vocabulary 2 M a t c h t h e c o m p a n y d e p a r t m e n t 1-8 w i t h t h e t y p e of d a t a i t w o r k s w i t h a - h .
1 Finance a) d a t a a b o u t e m p l o y e e s , t r a i n i n g ,
r e c r u i t m e n t needs
2 Marketing b) data about p r o d u c t specification,
details a n d design
3 H u m a n resources c ) d a t a a b o u t profits, t a x , loans, shares
and cash
4 Customer relations d ) d a t a a b o u t v o l u m e of p r o d u c t s s o l d
e) d a t a a b o u t c u s t o m e r s , s a t i s f a c t i o n
5 Production surveys, promotions
f) d a t a a b o u t p r o d u c t a d v e r t i s e m e n t s
6 Technical s u p p o r t and competitors
g) d a t a a b o u t q u a n t i t y of p r o d u c t
7 Sales i n storage
h ) i n f o r m a t i o n a b o u t t h e H e l p Desk,
8 Stock m a n a g e m e n t s u p p o r t calls, m a n u a l s , p r o b l e m
reports

L o o k at t h e f o u r t y p e s of d a t a b e l o w f r o m P a r t y P l a n n e r L t d . W h a t d o y o u t h i n k
PartyPlanner L t d does? W h a t c o m p a n y d e p a r t m e n t s c a n y o u identify?

Personal data: Customer data: Product data: Technical data:


- CVs, job descriptions - customer contacts - inventory - contact to help desk
- employee personal data - satisfaction surveys - purchasing needs - helpdesk reports
- training - promotions - return products - troubleshooting manuals
- holiday - service reports

Speaking 4 W o r k i n s m a l l g r o u p s . Talk a b o u t t h e advantages a n d disadvantages of a


c o m p u t e r i s e d database. Present y o u r ideas t o t h e rest of t h e g r o u p .
Example: There are many advantages/disadvantages ....
Business matters
Reading 1 Read p a r t of t h i s e m a i l f r o m t h e o w n e r of J u m b o B o o k Store. A n s w e r these
questions.
1 W h a t t y p e s of i n f o r m a t i o n does J u m b o B o o k Store c o m m u n i c a t e b e t w e e n
its employees?
2 H o w d o t h e e m p l o y e e s exchange i n f o r m a t i o n i n t h e c o m p a n y ?
3 W h a t d o c u m e n t s does A m i k i prepare?
4 H o w m u c h t i m e does i t take t o c o m p i l e t h e data?
5 W h y do the customers complain?

H • E l

Let me give you some background to our company's setup.


Jumbo Book Store is a company based in Thailand. It has three book stores and a
warehouse next to one of the book shops. The store manager, Amiki Sukhon, finds it
very difficult to track sales because he uses handwritten sales reports that employees
prepare every day. The driver takes the reports and delivers them to the main office.
Every day it takes 5 to 6 hours to compile data about the sales. Based on these sales
reports, Amiki writes purchase orders for new books, sales figures for the owner and
customer information for the marketing department.
In addition, he often gets calls from customers complaining about poor information
about available books and stationary products in the warehouse.
Could you spend some time looking at how we can improve our processes?
Regards

Speaking 2 W o r k i n s m a l l g r o u p s . Prepare r e c o m m e n d a t i o n s u s i n g t h e p r o b l e m / s o l u t i o n
outline.

Problem/Solution Outline

Problem

Solutions

End Results

3 Present y o u r r e c o m m e n d a t i o n s t o a n o t h e r g r o u p .

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