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SERVICE MANUAL

HEART-LUNG SUPPORT SYSTEM


CARDIOHELP System
Validity of this document
Revision 3.3, issue date 2017-08
This document applies to the device CARDIOHELP-i with
software release 3.4.6.0 or higher.
Documents for lower software releases do not apply to the
device CARDIOHELP-i with software release 3.4.6.0 or higher.

Copyright
All rights reserved. No part of this publication may be
duplicated, adapted or translated without prior written
permission, except under the terms of the copyright laws.
© Copyright Maquet Cardiopulmonary GmbH

Subject to technical changes


Owing to our policy of continuous product development, the
illustrations and technical data contained in this document may
differ slightly from the current version of the device.

Manufacturer
Maquet Cardiopulmonary GmbH
Kehler Straße 31
76437 Rastatt
GERMANY
Phone: +49 7222 932-0
Fax: +49 7222 932-1888
info.cp@maquet.com
www.maquet.com
| CARDIOHELP System | Contents | 3 |

Contents
1 General Information .............................................................................................................................................7
1.1 Service Support Information ..................................................................................................................... 7
1.2 Software Versions..................................................................................................................................... 7
1.3 Special Instructions................................................................................................................................... 7
1.3.1 Definition of Paragraph Formats ...................................................................................................7
1.4 Symbols .................................................................................................................................................... 9
1.5 Software Symbols ..................................................................................................................................... 9
1.6 Abbreviations ............................................................................................................................................ 11
1.7 Precautionary Measures ........................................................................................................................... 13
1.7.1 Abstract of Screw Torque..............................................................................................................13
1.8 Service Requirements .............................................................................................................................. 14
1.9 Service Equipment.................................................................................................................................... 14
1.10 CARDIOHELP Service Concept ............................................................................................................... 15
1.11 Maintenance Overview ............................................................................................................................. 16
2 System Components ...........................................................................................................................................17
2.1 General Information .................................................................................................................................. 17
2.2 System Overview ...................................................................................................................................... 17
2.3 Controls .................................................................................................................................................... 18
2.3.1 Control Panel ................................................................................................................................18
2.3.2 Rear Controls ................................................................................................................................18
2.4 Connections .............................................................................................................................................. 18
2.5 CARDIOHELP Emergency Drive .............................................................................................................. 19
2.6 Flow/Bubble Sensor.................................................................................................................................. 19
2.7 Bubble Sensor .......................................................................................................................................... 20
2.8 Venous Probe ........................................................................................................................................... 20
2.9 External Sensors ...................................................................................................................................... 20
2.10 Positions of Signs and Labels................................................................................................................... 21
2.11 Device Technical Components ................................................................................................................. 22
2.11.1 Display ..........................................................................................................................................22
2.11.2 Controls Foil with Function Buttons...............................................................................................22
2.11.3 Rotary Encoder for Rotary Knob ...................................................................................................23
2.11.4 LED Foil ........................................................................................................................................23
2.11.5 Synchronous Motor .......................................................................................................................23
2.11.6 HMI PCB .......................................................................................................................................24
2.11.7 Sensor PCB ..................................................................................................................................24
2.11.8 Battery PCB ..................................................................................................................................25
2.11.9 Backlight Inverter ..........................................................................................................................25
2.11.10DIGIFLOW PCB ............................................................................................................................26
2.11.11Mains Power Supply .....................................................................................................................27
2.11.12Battery Housing with Fan ..............................................................................................................27
2.11.13Battery...........................................................................................................................................28
2.11.14Speaker.........................................................................................................................................28
2.11.15Fan Drive.......................................................................................................................................29
2.11.16Battery Housing Fan .....................................................................................................................29
2.11.17Mains Power Supply Fan ..............................................................................................................29
2.11.18Mains Filter....................................................................................................................................30
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2.11.19Flow/Bubble Sensor ......................................................................................................................30


2.11.20Bubble Sensor...............................................................................................................................31
2.11.21Venous Probe ...............................................................................................................................31
2.12 Emergency Drive Technical Components ................................................................................................ 32
2.12.1 Foil ................................................................................................................................................32
2.12.2 Emergency Drive PCB ..................................................................................................................32
3 Inspection ............................................................................................................................................................33
3.1 General Information .................................................................................................................................. 33
3.2 HLS Test Circuit........................................................................................................................................ 33
3.2.1 Connecting the HLS Module .........................................................................................................33
3.2.2 Disconnecting the HLS Module.....................................................................................................34
3.2.3 Connecting the Test Circuit...........................................................................................................34
3.2.4 Transport Guard Check.................................................................................................................35
3.2.5 Emptying the Test Circuit ..............................................................................................................35
3.3 Visual Inspection....................................................................................................................................... 36
3.3.1 CARDIOHELP Device...................................................................................................................36
3.3.2 CARDIOHELP Emergency Drive ..................................................................................................37
3.3.3 Controls and Display Elements .....................................................................................................37
3.3.4 Connections ..................................................................................................................................37
3.4 Electrical Safety Test ................................................................................................................................ 39
3.4.1 Protective Ground Resistance RSL ..............................................................................................39
3.4.2 Protective Ground Resistance Power Plug ...................................................................................40
3.4.3 Insulation Resistance RISO ..........................................................................................................40
3.4.4 Equipment Leakage Current IGER ...............................................................................................40
3.5 Function Test ............................................................................................................................................ 41
3.5.1 Mechanical Function Test .............................................................................................................41
3.5.2 Manual Function Test....................................................................................................................43
3.5.3 Venous Probe ...............................................................................................................................48
3.6 Measured Value and Alarm Monitoring .................................................................................................... 49
3.6.1 Flow Accuracy...............................................................................................................................50
3.6.2 Interventions..................................................................................................................................51
3.6.3 PC-Aided Function Test ................................................................................................................54
3.6.4 External Temperature Sensors .....................................................................................................58
3.6.5 External Pressure Sensors ...........................................................................................................59
3.6.6 Disposable’s Integrated Pressure and Temperature Sensors ......................................................59
3.7 Update Service Data................................................................................................................................. 60
3.7.1 Save Next Service Date ................................................................................................................60
3.7.2 Create Status Report ....................................................................................................................61
3.7.3 Create Attachment for Service Protocol........................................................................................62
3.7.4 Read Out and Delete Service Events ...........................................................................................62
3.7.5 Read Out and Delete User Events................................................................................................63
3.7.6 Ending the Service ........................................................................................................................64
3.8 Concluding Maintenance .......................................................................................................................... 64
3.8.1 Finishing........................................................................................................................................64
3.8.2 Final Assessment..........................................................................................................................64
4 Servicing ..............................................................................................................................................................66
4.1 Cleaning the Rotary Knob......................................................................................................................... 66
4.2 Replacing the Batteries............................................................................................................................. 67
4.3 Replacing Fan Drive ................................................................................................................................. 69

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4.4 Replacing Battery Housing Fan ................................................................................................................ 69


4.5 Replacing Mains Power Supply Fan ......................................................................................................... 72
4.6 Replacing Speaker ................................................................................................................................... 73
4.7 Lubricating the Emergency Drive.............................................................................................................. 74
5 Service Interfaces ................................................................................................................................................77
5.1 CARDIOHELP Service Function............................................................................................................... 77
5.1.1 Call up "Service" Screen ...............................................................................................................77
5.1.2 Calibrate the Touchscreen ............................................................................................................78
5.1.3 Calibrate the Batteries...................................................................................................................79
5.1.4 Read Analog Inputs.......................................................................................................................79
5.1.5 Save Clinic Configuration..............................................................................................................79
5.1.6 Activate the Service Interface .......................................................................................................79
5.1.7 Validate the Software ....................................................................................................................80
5.1.8 Configurate Alarms .......................................................................................................................80
5.2 CARDIOHELP Service Tool Software ...................................................................................................... 80
5.2.1 Screen Layout ...............................................................................................................................81
5.2.2 "Welcome" Tab .............................................................................................................................82
5.2.3 "Software Update" Tab..................................................................................................................82
5.2.4 "Maintenance" Tab........................................................................................................................82
5.2.5 "Special" Tab.................................................................................................................................83
5.2.6 "Function Test" Tab.......................................................................................................................84
5.2.7 "Base Unit IPC" Tab......................................................................................................................84
5.3 Use Service Tool Software ....................................................................................................................... 85
5.3.1 Start Service Tool Software ..........................................................................................................85
5.3.2 Carry Out Software Update...........................................................................................................85
5.3.3 Analyzing Events and Errors.........................................................................................................87
5.3.4 Licensing .......................................................................................................................................90
5.3.5 Teaching the Venous Probe..........................................................................................................91
5.3.6 Saving the Battery Change ...........................................................................................................92
5.3.7 Saving the Serial Number .............................................................................................................93
5.3.8 Delete Clinic Configuration - Save Factory Settings .....................................................................93
5.3.9 Country Settings............................................................................................................................94
5.3.10 IPC Function Test .........................................................................................................................95
5.4 Installation of the Service Tool Software .................................................................................................. 97
5.5 Installing CARDIOHELP Hardware........................................................................................................... 97
5.5.1 Installing at Windows XP...............................................................................................................97
5.5.2 Installing at Windows Vista ...........................................................................................................98
5.5.3 Installing at Windows 7 .................................................................................................................99
6 Repair ..................................................................................................................................................................101
6.1 Replacing the Rotary Knob ....................................................................................................................... 102
6.1.1 Assemble the Rotary Knob ...........................................................................................................102
6.2 Replacing the Venous Probe .................................................................................................................... 102
6.3 Changing the Guard Safety Release Mechanism..................................................................................... 103
6.3.1 Assemble the Guard .....................................................................................................................104
6.4 Reparing the Emergency Drive................................................................................................................. 106
6.4.1 Dismantling the Emergency Drive.................................................................................................106
6.4.2 Replacing the Emergency Drive PCB ...........................................................................................107
6.4.3 Replacing the Emergency Drive LED Foil.....................................................................................107
6.5 Opening the Device .................................................................................................................................. 108

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6.6 Closing the Device .................................................................................................................................... 110


6.7 Replacing the Sensor Panel (Set) ............................................................................................................ 111
6.8 Replacing the LED Foil ............................................................................................................................. 112
6.9 Replacing the DIGIFLOW PCB................................................................................................................. 113
6.10 Replacing Battery PCB ............................................................................................................................. 114
6.11 Removing Battery Housing ....................................................................................................................... 116
6.11.1 Assemble Battery Housing............................................................................................................117
6.12 Replacing Gasket Sealing ........................................................................................................................ 117
6.12.1 Replacement of Heat Sink Sealing ...............................................................................................118
6.12.2 Replacement of Sensor Panel Sealing .........................................................................................118
6.13 Replacing Backlight Inverter ..................................................................................................................... 118
6.13.1 Assemble the Backlight Inverter....................................................................................................119
6.14 Replacing HMI PCB .................................................................................................................................. 119
6.14.1 Assemble the HMI PCB ................................................................................................................121
6.15 Replacing Display and Touch Panel ......................................................................................................... 122
6.16 Replacing Mains Power Supply ................................................................................................................ 124
6.17 Replacing Rotary Encoder ........................................................................................................................ 126
6.17.1 Assemble Rotary Encoder ............................................................................................................127
6.18 Replacing Female Connectors ................................................................................................................. 128
6.19 Replacing Equipotential Bonding Pin........................................................................................................ 129
6.20 Replacing AC Connector Plug .................................................................................................................. 130
7 Initial Set-Up ........................................................................................................................................................133
8 Error Diagnosis ....................................................................................................................................................134
8.1 Possible Causes of Error .......................................................................................................................... 134
9 Diagrams .............................................................................................................................................................136
9.1 Access Layout .......................................................................................................................................... 136
9.1.1 HMI PCB .......................................................................................................................................136
9.1.2 Sensor PCB ..................................................................................................................................137
9.1.3 Battery PCB ..................................................................................................................................139
9.1.4 Power Supply PCB........................................................................................................................139
9.1.5 Backlight Inverter ..........................................................................................................................140
9.1.6 DIGIFLOW PCB ............................................................................................................................140
9.2 Service Protocol........................................................................................................................................ 141
9.3 Attachment for Service Protocol ............................................................................................................... 145
9.4 Status Report ............................................................................................................................................ 146
9.5 Connecting Diagram Nurse Call ............................................................................................................... 147
9.6 Wiring Diagram ......................................................................................................................................... 148
10 Change History ....................................................................................................................................................149

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1 General Information
The aim of this Service Manual is to describe the CARDIOHELP system and provide the information
required for maintenance.
Before carrying out any maintenance, carefully read the Instructions for Use and the Service Manual.

1.1 Service Support Information


Cardiopulmonary Headquaters
Technical Support Center
n Hotline: +49 7222 932 1107
n Mo-Fr / 8a.m. to 5p.m. CET
n OneSupport: https://onesupport.maquet.com

1.2 Software Versions


The description of the following instructions are based on the following software versions.
n CARDIOHELP software version 3.4.6.0 or higher
n Service Tool Software version 2.00.00.0

NOTE

Make sure to use the newest Service tool software for maintenance work.

1.3 Special Instructions


Please note that these special instructions are included in the Service Manual.

WARNING!

Risk of serious personal injury!


This is an instruction or procedure which must be observed to avoid injury to the user, patient or other
persons.

CAUTION!

Risk of damage to device!


This is an instruction or procedure which must be observed to avoid the device being damaged.

NOTE

Important or explanatory information.

1.3.1 Definition of Paragraph Formats


Individual paragraph formats and their meanings are explained below.
1 Actions to be carried out are numerically marked.
▶ Notes or additional information for actions or lists.
▶ Explanatory notes or results display for actions.
u Decision to be made by the service technician and the previous actions to be recorded in the service
protocol.
All paragraphs beginning with a hash symbol must be adopted into the service protocol.
n General lists and duties.
2 Possible troubleshooting or cause of errors.

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[Software symbol names] texts in square brackets are display texts or symbol definitions in the software
(Service Tool and CARDIOHELP).
Texts in quotes are product names or special references in the document.

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1.4 Symbols
Attention! Observe the warnings and safety precautions in the accompanying documents.

ESD-sensitive components.

Live electrical components.

Warning of dangerous electrical voltage.

Recycling. Used batteries must be recycled or disposed of in accordance with the relevant national and environmen-
tal regulations.

Separate collection of electric and electronic devices in accordance with Directive 2002/96/EC: Do not dispose of the
device with normal domestic waste. Keep separate from domestic waste and dispose of in an environmentally safe
way in compliance with local regulations.

Follow the Instructions for Use!

1.5 Software Symbols


Symbol name Description

[Confirm] To confirm, touch the button.


The CARDIOHELP uses the new, changed settings.

[Reject] To reject, touch the button.


This enables you to reject inputs or changes. The CARDIOHELP uses the previous, unal-
tered settings.

[Deactivated] The adjustment is not selected.

[Activated] The adjustment is selected.

[Locked] The controls on the display cannot be used. To be able to use the CARDIOHELP, the lock
must be removed.

[Not locked] The controls on the display can be used.

[Startup screen] The controls on the display can be used.

[Menu] The controls on the display can be used.

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[Settings] Change general settings.

[Pump] Change the control mode LPM/RPM.

[Data recording] Change the interval for data recording, recording data offline and exporting recorded data.

[Alarm list] Displays alarm list.

[Close Menu] To close the menu and return to the last screen displayed.

[Global Override] “Global Override“ mode.

[Current alarm pause] Pause current alarm.

[Parameter list] Switch to parameter list.

[Blood parameters] Switch to [Blood parameters] screen.

[Interventions] Switch to [Interventions] screen.

[Timer] Switch to the [Timer] screen.

[Transport] Switch to [Transport] screen.

[Application] Switch application.

[v-a ECLS] Switch to the thApp v-a ECLS

[VAD] Switch to the thApp VAD

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[MECC] Switch to the thApp MECC

[v-v ECLS] Switch to the thApp v-v ECLS

[PALP] Switch to the thApp PALP

Symbol name [Power Description


supply status]

[Battery operation] Battery operation; sufficient battery capacity.

[Mains operation] Mains operation.

[Disconnected from ex- CARDIOHELP disconnected from external power supply.


ternal power supply]

[No battery] No battery available.

[Calibration required] Calibrate the batteries.

1.6 Abbreviations
Abbreviation Explanation

CAN Asynchronous, serial bus system


(Controller Area Network)

CPU Central Processing Unit

CT Computer Tomography

ECC Extra Corporeal Circulation

ELS Emergency life support

FW Firmware (embedded software)

Hall Sensor Sensor for measurement of magnetic fields and electricity

Hb Hemoglobin

Hct Hematocrit

HMI Human Machine Interface

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HW Hardware

ICU Intensive Care Unit

ISM Integrated Sensor Module (only for USA)

IPC In Process Control

LPM Liters per minute

MCP-HTSC MAQUET Cardiopulmonary Headquarters


Technical Support Center

MECC Minimal extra corporeal circuit

Getinge Extranet Web application for support cases and FAQ (Frequently Asked Questions)
(https://extranet.getinge.com)

N/A Not applicable

OR Operation room

PArt Arterial pressure PArt

PAux Additional external pressure PAux

PInt Integrated pressure PInt

PVen Venous pressure PVen

PCB Printed Circuit Board

PLS Permanent Life Support

pO2 Oxygen partial pressure

RPM Revolutions per minute

REF Reference number

SvO2 Venous oxygen saturation

SW Software

TArt Arterial temperature TArt

TVen Venous temperature TVen

UD Update

USB Universal Serial Bus

VAD Ventricular Assist Device

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1.7 Precautionary Measures


WARNING!

Eliminate safety risks!


Disconnect the CARDIOHELP from the external power supply and remove the batteries before carrying
out maintenance.

WARNING!

Electrical components are live!


While the CARDIOHELP is connected to the internal or external power supply, the electrical components
are live.
During troubleshooting or when making settings on the open device, the service technician must take
particular care.

WARNING!

Maintenance work should not be carried out during an intended use.


Maintenance work should only be carried out if there is no patient on the CARDIOHELP.

WARNING!

Eliminate safety risks!


Carry out an inspection after every service or repair measure and after opening the device. This will
eliminate possible injury risks.

CAUTION!

Electrostatic discharge can cause damage to electronic components.


To prevent damage to ESD-sensitive components, an ESD-protected environment must be set up.
To prevent damage and malfunctions, defined handling instructions must be observed when handling
ESD-sensitive components.
The ESD-protection equipment must always be used appropriately.

In addition to the important information provided here and in the relevant accompanying documents (e.g.,
Instructions for Use) the important local and national regulations must always be taken into consideration.

CAUTION!

Consider the abstract of screw torque (⇨ "Abstract of Screw Torque", page 13).

1.7.1 Abstract of Screw Torque

Screw dimension Torque [Nm] Torque [lbf-in]


M 2.5 0.3 2.7
M3 0.5 4.4
M4 1 8.9
M5 2 17.7
M6 4 35.4
M8 8 70.8

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1.8 Service Requirements


Personnel Requirements

WARNING!

Maintenance work may only be carried out by authorized service technicians!


Maintenance work may only be carried out by service technicians who have been trained, instructed and
authorized by MAQUET.
Maintenance work carried out by unqualified service technicians may lead to injury of the service
technician, patient or other persons or may lead to damage to the device.
Unauthorized opening of the device will void the warranty.

To the Service Technician


If you detect considerable discrepancies between the device and these documents, contact MAQUET for
further information.
We reserve the right to modify the device without changing this document or informing the user.
Only original MAQUET spare parts must be used. PCBs must always be stored in the original packaging for
sensitive electronic components.
Components on PCBs may not be replaced. The PCBs may only be used as equipped and tested units.
Additional information on the PCBs in this manual is intended purely for error diagnosis.

1.9 Service Equipment


NOTE

Only use calibrated measuring devices for service work.

The following tools are required for carrying out maintenance work.
Standard Tools
A. Hand tools (basic equipment)
B. Laptop (with Windows 7, a USB connection and a network card)
C. ESD protective equipment (protective mat, earthing wrist band and adapter)
D. Universal testing device for testing electrical safety
E. Multimeter (for troubleshooting)
CARDIOHELP Service Tools

The CARDIOHELP service tool box can be ordered at MCP-HTSC. You will find ad-
ditional information in the CARDIOHELP spare parts list.
Every service technician is responsible for their equipment.
Service tool box

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F Temperature measurement device *


G Temperature probe *
H Crossover cable
I USB type A / type B cable
J Sensor tester *
K Checking device
L DC connection cable CARDIOHELP
M DC connection cable checking device
N DC connection cable flow meter
O DC distribution box
P DC power supply unit with power supply cord AC and connection cable DC
Q Thermal Anemometer 405 *
R HMI tester
S MAQUET USB stick (XM-USB 2GB)
Service equipment

T HLS Module Advanced


(is named “HLS module” in the following text)
U Priming bag holder
V Flow meter *
W Red tube
X Red tube with clamp
Y Blue tube
Z Priming bag
AA Round bar
AB Level sensor pad
HLS test circuit

AC Level sensor
AD Plastic clamp
AE Socket wrench for decorative slotted nuts (M9x0,5; M12x1; M15x1)
AF Air bubble tube (3/8“ x 3/32“; 1/4“x 3/16“)
AG BMU cell (1/2“) with blue cap
Service equipment

* Equipment must be calibrated every 12 months. Please contact MCP-HTSC.


Instructions
The service documentation for the CARDIOHELP consists of:
n Instructions for Use
n Service Manual
n Spare parts list

1.10 CARDIOHELP Service Concept


Two different service training courses are offered.
n Service training part 1
n Service training part 2
As a prerequisite, the service training course part 1 must have been completed successfully.

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1.11 Maintenance Overview


Interval
INSPECTION Visual inspection 12 months
Electrical safety test 12 months
Function test 12 months
Measured value and alarm monitoring 12 months
SERVICING Clean the rotary knob 12 months
Change the batteries 24 months
Change the gasket sealing 24 months
Change the fans 24 months
Change the speaker 24 months
Lubricate the emergency drive 24 months

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2 System Components

2.1 General Information


The CARDIOHELP System is a compact perfusion system, with which an extracorporeal circulation can be
driven, controlled, monitored and logged.
Further information is available in the CARDIOHELP System Instructions for Use.

2.2 System Overview


Front

1 Carrying handle
2 Holder for CARDIOHELP Emergency Drive
3 Speed indicator LED
4 Control panel
5 Standard slide rail
6 Front connections
7 Protective frame
Front

Rear

8 Guard (unfolded)
9 Holder for venous probe
10 Venous Probe
11 Ventilation slots
12 Speaker opening
13 Sensor connections
14 Pump drive
Rear

Underside

15 Rubber feet
16 Fan drive
17 Sled
18 Battery cover
Underside

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2.3 Controls
2.3.1 Control Panel
1 Touchscreen
2 Speed indicator LED
3 “Battery” LED
4 “AC/DC power supply” LED
5 Safety button
6 “Zero flow mode” LED
7 ”Zero flow mode” button
8 “Unlock” LED
9 “Unlock” button
10 “On/Off” LED
11 “On/Off” button
12 Rotary knob
Control panel

2.3.2 Rear Controls

13 Unlocking devices for guard


14 Venous probe (CARDIOHELP-i)
15 Holding pins for disposable
16 Locking device for disposable
Rear

2.4 Connections
Front
1 Alarm outlet connection
2 Ethernet connection (no function)
3 USB port type A (for data export on USB stick)
4 USB port type B (for data recording system)
5 AC connector plug with fuse module
6 Equipotential bonding connection
7 DC device plug
8 CAN connection (no function)
9 ECG connection (no function)
10 Emergency mode button with cover
Front connections

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Rear

11 Interfaces for external pressure sensors


12 Holder for connection cable of disposable
13 Interface for sensors of disposable
14 External clamp (no function)
15 Interface for venous probe
16 External bubble sensor
17 Interfaces for external temperature sensors
18 External drive (no function)
19 Interface for flow/bubble sensor
20 Interface for level sensor
Sensor connections

2.5 CARDIOHELP Emergency Drive


The CARDIOHELP Emergency Drive is the emergency drive for the CARDIOHELP System.
The term emergency drive will be used in the following descriptions.

1 Locating lug
2 Speed indicator LED
3 Hand crank (unfolded)
4 Fastening bolt
5 Locking device
6 Pump drive
CARDIOHELP Emergency Drive

2.6 Flow/Bubble Sensor


The combined flow/bubble sensor is for flow measurement and arterial bubble monitoring.

1 Cover with flow direction indicator


2 “CARDIOHELP” connection
3 Locking device
4 Tube retainer
Flow/bubble sensor

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2.7 Bubble Sensor


The separate bubble sensor is for venous bubble monitoring.

1 Cover
2 Tube retainer
3 Locking device
4 “CARDIOHELP” connection
Bubble sensor

2.8 Venous Probe


The venous probe of the CARDIOHELP-i (serial number greater than 90420390) measures the venous
blood parameters SVO2, Hb, Hct and TVen.

1 LEDs
2 Optical sensors
3 Infrared sensor
Venous probe

2.9 External Sensors


Temperature sensor “TPO-D L1.8”

1 CARDIOHELP connection cable


2 Lock
3 Temperature sensor
Temperature sensor

Pressure sensor set “MTK 960 LogiCal”

1 Pressure dome mounting plate


2 Pressure sensor
3 CARDIOHELP connection cable
4 Pressure dome
Pressure sensors

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Level sensor “CLS L2.0” and level sensor pad “MCP00151004”

1 Level sensor
2 CARDIOHELP connection cable
3 Level sensor pad
CLS Kit

2.10 Positions of Signs and Labels

1 CARDIOHELP-i additional label


2 CARDIOHELP Base Unit rating plate
3 Security seal
CARDIOHELP

Security seal

4 CARDIOHELP Emergency Drive rating plate


CARDIOHELP Emergency Drive

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2.11 Device Technical Components


2.11.1 Display

Display

Main function
n Optical display of
– Operating conditions
– Measured value
– Alarms
Specification

Power supply
Operating voltage 3.3 V DC
Power consumption max. 195 mA

2.11.2 Controls Foil with Function Buttons

Controls foil

Main function
Computer input device for controlling and entering:
n User input using touchscreen or function keys
– Speed RPM and flow LPM
– Alarm limits, measured values
– Data
– Settings
n Activate service interface
Additional function
Function display via LEDs
n Battery charge display
n External power supply
n Mode display
Specification

Power supply
Operating voltage ~2 V DC with 2 mA constant current

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2.11.3 Rotary Encoder for Rotary Knob

Rotary encoder

Main function
Incremental encoder with 16 snap-ons
n Communication with HMI PCB
n Speed/flow regulation RPM/LPM
Specification

Power supply
Operating voltage range 3 ... 24 V DC
Power consumption < 10 mA

2.11.4 LED Foil

LED foil

Main function
n Pump speed display
– Control via drive control unit (sensor PCB)
Additional function
n Display back-up
Specification

Power supply
Operating voltage ~2 V DC by 2mA constant current

2.11.5 Synchronous Motor


Main function
n Creation of a rotating magnetical field as a drive for the disposable (rotor).
Additional function
n Regulated magnetic field
Design
n 2 x 2 analog Hall Sensors
n 1 digital Hall Sensor for speed indicator and communication with drive control unit
n 1 temperature sensor (2 phases) - 1 phase is used

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Specification

Power supply
Input voltage 24 V DC
Power consumption 50 W

2.11.6 HMI PCB

HMI PCB

Main function
n User input interface
– Touchscreen (controls foil)
– Display (graphical image)
– Rotary encoder (rotary knob)
– Pressure, temperature, speed and flow display
n Service interface
n Data storage on flash card
– Clinic settings
– Log data
n Backlight-inverter power supply
n Communication sensor PCB
Additional function
n Power supply bridge circuit to sensor PCB
Specification

Power supply
Input voltage 11 ... 28 V DC

Processors / programmable units


CPU HMI control unit
(Software package HMI, License and Serial number of the device)

2.11.7 Sensor PCB

Sensor PCB

Main function
n Sensor control (sensor control unit)

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– Communication with DIGIFLOW PCB


– Alarm output via Piezo
n Drive control (drive control unit)
– Alarm output via Piezo
n Manage power supply (loading control unit)
– Rechargeable battery
– Mains power
Additional function
n Power supply bridge circuit to ECG connection
Specification

Power supply
Rated voltage 11 ... 28 V DC
Charging current battery 3A

Processors / programmable units


CPU Drive control unit (Software package RF and loading control unit)
CPU Sensor control unit (Software package SB)

Critical components
Piezo

2.11.8 Battery PCB

Battery PCB

Main function
n Battery contacting
n Signal transmission on sensor PCB
n Data interface for loading control unit
Specification

Power supply
Input 10.8 V DC

2.11.9 Backlight Inverter

Backlight Inverter

Main function
n Voltage converter for background lighting on the display
Specification

Voltages
Input voltage 12 V DC
Effective output voltage 655 Vrms

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2.11.10 DIGIFLOW PCB

DIGIFLOW PCB

Main function
n Flow measurement
n Bubble detection
Additional function
n Communication with sensor PCB
Specification

Power supply
Input voltage 3.3 V DC
Power consumption 2W

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2.11.11 Mains Power Supply

Mains power supply

Main function
n Voltage transformer
Specification

Voltages
Input 100 … 240 V AC
Output 24 V DC

Fuses
F 2 x 2.5 AT 250 V AC (primary fused, fuse not changeable)

2.11.12 Battery Housing with Fan

Battery housing

Main function
n Battery holder
n Battery cooling
n Heat exchange function for interior
Specification

Voltages
Input 5 V DC

Critical components
Fan

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2.11.13 Battery

WARNING!

Do not mix old with new battery types.

Old battery type

New battery type

Main function
n Power supply if mains power fails
– Lithium-ion battery
Technical data
n Old battery type (CGR18650CG / M350-0149-BA0): Charging time 5 h max.
n New battery type (NCR18650A / M350-0149-C00): Charging time 7h max.
Specification

Voltages
Output voltage 10.8 V DC
Storage capacity Old battery type: 6.75 Ah, 72.9 Wh
New battery type: 9.21 Ah, 99.47 Wh
Charging voltage 12.45 V DC
Charging current max. 3 A

2.11.14 Speaker

Speaker

Main function
n Acoustic output device
Additional function
n Internally sealed by a membrane

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Specification

Technical data
Impedance 8Ω
Medium sound pressure level 83 dB

Critical components
Membrane

2.11.15 Fan Drive

Fan drive

Main function
n Drive cooling
Specification

Voltages
Rated voltage 5 V DC

2.11.16 Battery Housing Fan

Battery housing fan

Main function
n Battery cooling
n CARDIOHELP heat exchanger
Specification

Voltages
Rated voltage 5 V DC

2.11.17 Mains Power Supply Fan

Mains power supply fan

Main function
n Mains power supply cooling
n CARDIOHELP cooling

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Specification

Voltages
Rated voltage 5 V DC

2.11.18 Mains Filter

Mains filter

Main function
n Balance of electrical disturbances
– Radio interference suppression
– Electromagnetic compatibility
Specification

Voltages
Input voltage 100 … 240 V AC

Fuses
2 x 4.0AT

Critical components
Fuse

2.11.19 Flow/Bubble Sensor

Flow/bubble sensor

Type
n FBS 3/8“ x 3/32“ L0.9
n FBS 1/4“ x 3/32“ L0.9
Main function
n Flow measurement
n Bubble detection
Additional function
n Communication with DIGIFLOW PCB
Specification

Voltages
Input voltage 3.3 V DC

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2.11.20 Bubble Sensor

Bubble sensor

Type
n BS 3/8“ x 3/32“ L.1.7
n BS 3/8“ x 1/16 - 1/4“ x 3/32“ L.1.7
Main function
n Bubble detection
Specification

Voltages
Input voltage 9 V DC

2.11.21 Venous Probe

Venous probe

Type
Venous Probe
Main function
n Measurement of blood parameters
– SVO2
– Hb
– Hct
– TVen
Specification

Voltages
Input voltage 9 V DC

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2.12 Emergency Drive Technical Components


Type
CARDIOHELP Emergency Drive
2.12.1 Foil

Foil

Main function
n Pump speed display
2.12.2 Emergency Drive PCB

Emergency drive PCB

Main function
n Speed detection
n LED display of speed

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3 Inspection
WARNING!

Avoid safety risks.


The CARDIOHELP must be checked at regular intervals by trained and authorized MAQUET service
technicians.

WARNING!

Avoid safety risks.


To avoid safety risks, an inspection must be carried out after every service or repair and after opening the
device.

CAUTION!

Document all service work.


All maintenance and installation results must be entered in the service protocol.

The inspection must be carried out every 12 months in order to ensure safe operation of the CARDIOHELP.
Various different abbreviations are used for the term “Inspection” in different countries, e.g., STK
(Germany), PM (USA).

3.1 General Information


The inspection must be carried out:
n according to the maintenance overview, every 12 months;
n after maintenance;
n after a repair;
n after the device has been exposed to mechanical shocks, e.g., after falling.
Requirements
Service training part 1
Carry out maintenance
Before starting the inspection, the following steps must be carried out:
1 Create the service report to save the current customer settings (⇨ "Update Service Data", page 60).
u Service report created before starting service works.
2 Required servicing steps (⇨ "Servicing", page 66).
u Mark the performed servicing steps.

3.2 HLS Test Circuit


3.2.1 Connecting the HLS Module
1 Place the HLS module on the pump drive turned approx. 10°
clockwise.

Connecting the HLS module


2 Turn the HLS module counterclockwise until vertical.

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▶ Ensure that the three guide pins are in the corresponding holes in the HLS module and the locking
device has clicked into place.
▶ Ensure that the disposable is correctly positioned and securely fixed.
3.2.2 Disconnecting the HLS Module
1 Press the HLS module’s locking device to the middle.
2 Slightly turn the HLS module clockwise and remove from the CARDIOHELP.
3.2.3 Connecting the Test Circuit
1 Insert the round bar into the priming bag.

Fill priming bag


2 Close the priming bag with the clamps at the top.
3 Open the clamps on the red and blue tube lines.
4 Fill the priming bag with approx. 1.5 l of tap water.
5 Close the priming bag with the clamps on the red and blue tube line.
6 Place the priming bag pole into the holder of the emergency drive.

Mount the priming bag


7 Hang the priming bag on the hook of the priming bag pole.
8 Connect the HLS module
(⇨ "Connecting the HLS Module", page 33).

Connecting the test circuit


9 Connect the tubes.
10 Place the flow/bubble sensor on the arterial side.
11 Place the bubble sensor on the venous side (if available).
12 Open the de-airing membrane of the HLS module with the yellow protective cap.
13 Open the clamps on the red and blue tube lines (below).

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▶ The HLS module and the tubes will fill with water.
14 Switch the CARDIOHELP on and activate the “Global Override”
mode (see Instructions for Use). [Global Override] symbol
15 Set a speed of 3000 rpm for two minutes. Increase the speed to 4000 rpm for one minute.
▶ Repeat the process until pump sounds are no longer audible.
16 Close the de-airing membrane of the HLS module with the yellow protective cap.
17 Make sure that the entire set has been completely de-aired.
18 Stop the CARDIOHELP.
19 Deactivate the “Global Override” mode.
3.2.4 Transport Guard Check
1 Visual Test
▶ Fixation and tension element are in good condition, clean, not bent and screws are tight
▶ Locking mechanism can be rotated.

Locking Mechanism
▶ Holders on CARDIOHELP are in good condition, clean, not bent and screws are tight
u Optical test - passed/failed
2 Transport Guard Installation and Function Test
▶ Engage and lock the Transport Guard.
▶ Locking the Transport Guard should be carried out effortlessly without damaging it and should be
locked securely.
▶ Transport Guard is fixed evenly onto the disposable

Transport Guard
u Transport Guard installation and function test - passed/failed
3 Remove Transport Guard
▶ Transport Guard can be locked, unlocked and removed easily
u Removing Transport Guard - passed/failed
3.2.5 Emptying the Test Circuit
1 Set the speed to 0 rpm.
2 Close the clamps on the red and blue tube lines of the priming bag.
3 Clamp the two tubes below the connector.
4 Disconnect the priming bag at the connector.
5 Empty the priming bag over a suitable container by opening both tube lines of the priming bag.
6 Disconnect the clamps from the tubes.
7 Empty the tubes and the disposable over a suitable container.
8 Disconnect the HLS module (⇨ "Disconnecting the HLS Module", page 34).
9 Disconnect all tubes.

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NOTE

To achieve a longer working life, we recommend that the HLS module is blown out with compressed air.
The air pressure must not exceed 2 bar!

3.3 Visual Inspection


3.3.1 CARDIOHELP Device
1 Check the following components for visible damage or soiling.

Rear
▶ Guard is in good condition and clean.
▶ Housing is clean and without visible damage.
▶ Rubber feet are present and in good condition.
▶ Safety seal is present and in good condition
u CARDIOHELP optical test - passed/failed.
2 Check the venous probe unit for visible damage or soiling.
▶ Venous probe holder and locking hook are in good condition and clean.
▶ Reference surface is clean and without scratches.
▶ Measuring sensor present, clean, secure and without scratches.
▶ Connection cable for venous probe without kinks or damage.
u Venous probe optical test - passed/failed/N/A (if not present).
3 Check the sensors used (cable and sensor) for visible damage or soiling.
u Flow/bubble sensor is clean and without damage - passed/failed.
u Bubble sensor is clean and without damage - passed/failed/N/A (if not present).
u Level sensor is clean and without damage - passed/failed/N/A (if not present).
u External temperature sensors are clean and without damage - passed/failed/N/A (if not present).

CAUTION!

Check cable labeling.


Check if the colored cable labeling is present on the individual sensors.
Advise the customer that more color labels can be ordered from MAQUET.

u External pressure sensors are clean and without damage - passed/failed/N/A (if not present).
4 Check the availability of the Instructions for Use.
u Instructions for Use present - passed/failed.
5 Check the availability of the medical devices book.
u Medical devices book present - passed/failed/N/A (if not present).

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3.3.2 CARDIOHELP Emergency Drive


n Check the emergency drive and the holder for availability and
signs of damage.

CARDIOHELP Emergency Drive


u Emergency drive and holder are present and in good condition - passed/failed.

WARNING!

Avoid safety risks.


If the emergency drive is not present, the device must be rated as not safe.
n In the final assessment select (⇨ "Final Assessment", page 64), Point 3 (device must be taken out of
operation until the faults are rectified!).
‒ The CARDIOHELP Emergency Drive must be ready to hand during the application, in order to be
able to manually bridge a failure of the pump drive.

3.3.3 Controls and Display Elements


n Check the following display and settings facilities for damage and
legibility.

Front
u Touchscreen [1] is in good condition and legible - passed/ failed.
u Rotary knob [12] and buttons [4] are in good condition - passed/failed.
u Speed indicator LED [3] is in good condition and legible - passed/failed.
u Rating plate [6] with CE marking and additional label legible - passed/failed.
u Emergency drive display [2] legible - passed/failed.

CARDIOHELP Emergency Drive


u Rating plate [6] with emergency drive CE marking legible - passed/failed.
3.3.4 Connections
1 Check the following cables for damage and cleanliness.
u AC power supply cable and plug present, in good condition and clean - passed/failed..
u Disposable connection cable present, in good condition and clean - passed/failed.
2 Check the DC power supply cable and plug (optional) for damage and function.
▶ The cable can only be removed via the plug release.
u DC power supply cable and plug (optional) in good condition and clean - passed/failed/N/A (if not
present).

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3 Check the connections on the front for damage and cleanliness.

Front connections
u Front connections are in good condition and clean - passed/ failed.
4 Check the sensor connections for damage and cleanliness

Sensor connections
u Sensor connections are in good condition and clean - passed/ failed.
5 Check the fuse used in the fuse module of the AC connector plug [5].
u Correct fuse installed in the AC connector plug and functional - passed/failed.

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3.4 Electrical Safety Test


WARNING!

Avoid risk of injury.


The electrical safety check must be carried out after each time the device is opened!

WARNING!

Follow the manufacturer's Instructions for Use of the test unit.

CAUTION!

Avoid risk of injury.


Observe the limit values in the service protocol.

CAUTION!

Do not hold the device in your hand during testing. Make sure that the device does not make contact with
any equipment or persons during testing.

The testing process is defined in the standard IEC/EN 62353. The use of a universal test unit, e.g.,
“Secutest SIII+ from Gossen Metrawatt” (or equivalent) is required. The permissible limit values are defined
in the service protocol.
3.4.1 Protective Ground Resistance RSL
1 Connect the CARDIOHELP with the power supply cord used by the customer to the universal test unit.
2 Use the universal test unit to measure the protective ground
resistance.

Measurement RSL
3 Use the measuring probe to contact all conducting parts, which could be affected in case of a
malfunction.
4 Move the power supply cord of the CARDIOHELP during measurement.
5 Enter the measured results into the service protocol.
u Protective ground resistance CARDIOHELP - passed/failed.

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3.4.2 Protective Ground Resistance Power Plug


1 Disconnect the CARDIOHELP from the power supply cord.
2 Connect the power supply cord used by the customer to the universal test unit.
3 Use the universal test unit to measure the protective ground
resistance power plug at the PE pin.

Measurement at the PE pin


4 Enter the measured results into the service protocol.
u Protective ground resistance power plug - passed/failed/N/A.
3.4.3 Insulation Resistance RISO

WARNING!

Avoid risk of an electric shock.


The insulation resistance measuring is carried out up to 500 V DC. Do not touch device during
measurement.

1 Connect the CARDIOHELP with the power supply cord used by the customer to the universal test unit.
2 Switch on the CARDIOHELP.
3 Use the universal test unit to measure the insulation resistance.
4 Measure the insulation resistance with the measuring probe.
▶ Measuring point: Equipotential bonding pin.
5 Enter the measured results into the service protocol.
u Insulation resistance - passed/failed.
3.4.4 Equipment Leakage Current IGER

WARNING!

Check total leakage current!


The leakage current must be tested with all jointly connected devices.

NOTE

Always use the direct method for measuring the device leakage current.

WARNING!

Risk of electric shock.


Protective grounding is disrupted during measurement. There is a risk of electric shock.

1 Set up the CARDIOHELP with insulation.


2 Connect the CARDIOHELP with the power supply cord used by the customer to the universal test unit.
3 Use the universal test unit to measure the leakage current.
4 Start the device under full load.
▶ HLS test circuit connected (⇨ "Connecting the HLS Module", page 33).
▶ Speed 5000 rpm.
5 Use the measuring probe to contact all conducting parts which could be affected in case of a
malfunction.
6 Measure the leakage current.

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7 Check the reverse polarity by turning the power plug through 180° and repeating the measurement.
(Check your universal test unit’s Instructions for Use to see if turning the power plug is necessary).
8 Enter the highest measured results into the service protocol.
u Leakage current - passed/failed.

3.5 Function Test


3.5.1 Mechanical Function Test

Guard

1 Press both unlocking devices [13] at the same time and fold the
guard up until it clicks into place.

Guard
▶ Guard can be folded up easily.
▶ Guard must click into place.
▶ Locked guard must not be able to be moved down.
2 Press the left unlocking device and fold the guard down until it clicks into place.
▶ Guard can be folded down easily.
▶ Guard must click into place.
▶ Locked guard must not be able to be moved up.
u Guard function - passed/failed.

Locking Mechanism for Disposable

n Place the HLS module in the holder and lock it (⇨ "Connecting the
HLS Module", page 33).

Connecting the disposable


▶HLS module must be able to be used easily and locked.
▶Guide pins on the holder must be able to be inserted into the holes in the HLS module without
catching.
u Locking mechanism for disposable - passed/failed.

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Emergency Drive

1 Place the emergency drive into the holder of the emergency drive.

CARDIOHELP Emergency Drive


▶ Emergency drive clicks into the holder.
▶ Twisting is not possible.
u Emergency drive attachment - passed/failed.
2 Fold the guard up and down.
▶ The emergency drive must at no point touch the guard.
u Guard function with emergency drive - passed/failed.
3 Turn the hand crank.

Emergency drive
▶ Hand crank must not touch the housing or guard.
▶ Hand crank is easy to turn.
u Emergency drive hand crank function - passed/failed.
4 Turn the hand crank until all speed LED areas are displayed.
▶ All LEDs must light up according to the speed turned.
▶ For check-up use the reference points in the following sheet.
u Emergency drive LED display - passed/failed.

Hand crank Pump


~18 rpm 1000 rpm
~36 rpm 2000 rpm
~54 rpm 3000 rpm
~72 rpm 4000 rpm

Venous Probe Locking Mechanism


1 Remove the venous probe from the holder.
2 Place the venous probe into the holder.

Venous probe
▶ Venous probe must click into place and must not be able to be moved.
u Venous probe locking mechanism - passed/failed.

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3.5.2 Manual Function Test

Self-test
1 Connect the CARDIOHELP to the external power supply with the power supply cord.
2 Press the On/Off button to switch the CARDIOHELP on.
▶ The CARDIOHELP automatically performs a self-test after
being switched on.

System check
3 Check the following parameters during the self-test.
▶ Alarm buzzer 1 (drive control unit) generates an acoustic signal.
▶ Alarm buzzer 2 (sensor control unit) generates an acoustic signal.
▶ Speaker generates an acoustic alarm.
▶ The startup screen appears.
▶ No error report is displayed.
▶ Green On/Off LED lights up.
u Self-test - passed/failed.

Fan Check

1 Dismount the retainer bar [1] as shown in the picture.

Retainer bar
2 Switch the CARDIOHELP on.
3 Press the On/Off button to switch the measuring tool Testo 405-V1 on.
4 Press the On/Off button again to select the unit of measurement [m/s].
5 In order to check the lower fan place the measuring tool at the 4th
ventilation rib from the bottom.

Lower fan check


▶ The lower fan operates correctly if the measured value is between 0.5 m/s and 1.1 m/s.
▶ The lower fan does not operate correctly if the measured value is between 0 m/s and 0.5 m/s.

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6 In order to check the upper fan place the measuring tool at the 3rd
ventilation rib from the top.

Upper fan check


▶ The upper fan operates correctly if the measured value is between 0.5 m/s and 1.1 m/s.
▶ The upper fan operates not correctly if the measured value is between 0 m/s and 0.5 m/s.
u Fan check - passed/failed.

Check Licensing and Country Settings


1 Touch the [Menu] symbol.
2 Touch the [Application] symbol.

Call up configuration screen


▶ The [Application] screen is displayed.
▶ Licensing for CARDIOHELP XVIVO.

CARDIOHELP application

▶ Rotary knob cover without labeling.

▶ Licensing for CARDIOHELP-i.

CARDIOHELP-i applications

▶ Rotary knob cover with labeling “CARDIOHELP-i“.

NOTE

CARDIOHELP-i application screen is different between United States of America and the rest of the world.

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CARDIOHELP-i application for USA


3 Check the cover of the rotary knob to see if it matches the existing license.
4 Select an application and touch the [Confirm] symbol.
u Rotary knob cover matches license - passed/failed.

Software Version

1 Touch the [Menu] symbol.

Display data
2 Touch the [Settings] symbol.
3 Select the [System information] menu.
▶ The [System information] screen is displayed.

"System information" screen


4 Make a note of the software version in the service protocol.
u Software version __________

Battery Test
1 Remove the power supply cord.
▶ Status bar flashes yellow and displays a message.
▶ Acoustic alarm.
▶ The [Power supply status] symbol changes from [Mains
operation] to [external power supply disconnected].
[Power supply status symbol]
▶ Alarm can be switched off with symbol [Current alarm pause].
u Battery switching - passed/failed.
2 Touch the [Power supply status symbol].
Battery symbol

▶ Status bar without alarm situation and the message [Switch


from mains to battery] disappears.

Battery status window

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▶ The battery status window is opened.


▶ Both battieries are detected and the capacity is displayed.
u Battery detection / battery capacity - passed/failed.
3 Connect the CARDIOHELP to the external power supply with the
AC power supply cord.

Battery status window with ext. power supply


▶ Green AC/DC power supply LED must light up.
▶ Green battery LED must light up.

NOTE

Remaining battery capacity must be <95%!

CAUTION!

Carry out the following tests without external power supply if the green battery LED is not lit and the
remaining battery capacity is thus over 95%.
Repeat the “Battery LED and AC/DC power supply LED function” test after approx. 30 minutes.

▶ Arrow and mains plug symbol are displayed in the “Battery” status window.
u AC power supply function - passed/failed.
u Battery LED function and AC/DC power supply LED passed/failed.
4 Connect the CARDIOHELP to the external power supply with the DC power cord.
▶ Green AC/DC power supply LED must light up.
▶ Green battery LED must light up.

NOTE

Remaining battery capacity must be <95%!

▶ Arrow and mains plug symbol are displayed in the “Battery” status window.
u DC power supply function - passed/failed.

Rotary Knob Button Function


1 Press the [Safety button] and hold it down.
2 Press the [Rotary knob] button for min. 10 s.
▶ The touchscreen calibration window opens.

Control panel

NOTE

Speed must be set to 0 rpm.

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3 Carry out the touchscreen calibration (⇨ "Calibrate the


Touchscreen", page 78).

Calibrating the touchscreen


u Rotary knob button function - passed/failed.
u Touchscreen calibration completed.

Emergency Mode Button Function


1 Press the [Emergency mode] button for 4 s.
▶ The emergency mode control panel opens.
2 Turn the rotary knob
3 Verify that the set rpm changes.
4 Press the [Emergency mode] button for 10 s to leave the function.
5 Restart the device by pressing the on/off button.
u Emergency mode button function - passed/failed.

Unlock Function
1 Press the [Unlock] button.
▶ [Unlock] LED lights up.

[Locked] symbol
▶ The [Locked] symbol appears in the status bar.
2 Touch the touchscreen.

"System locked"
▶ The message [System locked] appears.
3 Unlock the system according to the instructions on the touchscreen.
▶ [Unlock] LED goes out.
▶ The [Not locked] symbol appears in the status bar.

[Not locked] symbol


u Unlock function - passed/failed.

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Drive
1 Connect the HLS test circuit (⇨ "HLS Test Circuit", page 33).
2 Connect the external flow/bubble sensor

HLS test circuit connected

3 Turn the rotary knob to the right and set the speed to 5000 rpm.

RPM LED Foil


▶ During rotation, the LEDs of the RPM LED foil light up in intervals of two hundreds.
u RPM LED foil function - passed / failed.
4 At the same time, press the [Safety button] and the [Zero flow mode] (pump drive with 5000 rpm).
▶ [Zero flow mode] LED is lit.
▶ Pump drive regulates down until the flow is 0 l/min and is maintained there.
▶ LEDs on the RPM LED foil are extinguished consecutively, in accordance to the speed displayed on
the touchscreen.
u Activating the zero flow mode - passed/failed.
5 Press the [Zero flow mode] button.
▶ [Zero flow mode] LED goes out.
▶ Pump drive regulates back up to the formerly set value 5000 rpm.
▶ LEDs on the RPM LED foil light up in accordance to the speed displayed on the touchscreen.
u Deactivating the zero flow mode - passed/failed.
3.5.3 Venous Probe

TVen Measurement
1 Prepare the temperature measurement device for the test.
▶ Connect the temperature probe to the temperature measurement device.
▶ Switch on the temperature measurement device.
▶ Before testing check the functionality.

CAUTION!

Do not kink or bend the stainless steel sensor, as the temperature sensor is very sensitive.

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2 Prepare the BMU cell for the test.

BMU cell connects


▶ Close BMU cell on tab with the blue cap.
▶ Fill with tap water (approx. 15 … 25°C) up to the locking hook.
3 Remove the probe from the holder.
4 Connect the probe to the BMU cell.
5 Insert the thermometer’s temperature sensor into the BMU cell, up to the infrared sensor of the venous
probe.

NOTE

Ensure that only the stainless steel sensor is in the water, in order to avoid damaging the temperature
sensor.

6 Touch the [Blood parameter] symbol.


[Blood parameter] symbol
7 At the same time, check the temperature TVen on the touchscreen of the CARDIOHELP and on the
thermometer.
8 Note both measured values in the service protocol.
9 Calculate the deviation of the two values and record this in the service protocol.
u Temperature sensor TVen - passed/failed.
10 Remove the BMU cell from the venous probe and empty the BMU cell.
11 Hook the venous probe into the holder of the CARDIOHELP.

Correcting Measurement Errors


1 If measuring inaccuracies occur, check the connection between the temperature sensor and the
temperature measurement device.
2 Check the connection of the venous probe.
3 Check the correct connection of the BMU cell.

3.6 Measured Value and Alarm Monitoring


The measured value and alarm monitoring comprises the following tests:
n Flow accuracy
– LPM
n Interventions
– Bubbles
– Level
n External temperature sensors
– TArt
– TVen

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n External pressure sensors


– PVen
– PInt
– PArt
– PAux
n Integrated pressure and temperature sensors
– PVen
– PInt
– PArt
– TAux
3.6.1 Flow Accuracy
Prerequisite
HLS test circuit is connected and external flow/bubble sensor is connected on the arterial side (⇨ "HLS Test
Circuit", page 33).
1 Carry out the zero calibration of the flow sensor, see Instructions
for Use, section “Flow sensor: Carry out zero calibration”.

HLS test circuit connected

WARNING!

Only calibrate when the tube is clamped upstream and downstream of the flow/bubble sensor.

2 Remove the clamps upstream and downstream of the flow/bubble sensor.


3 Set the speed to 5000 rpm.
▶ External flow/bubble sensor measures the flow and displays it on the touchscreen of the
CARDIOHELP.
4 Set the flow meter to 7 lpm with the flow clamp [A].

Flow meter
5 Read the LPM measured value from the touchscreen of the CARDIOHELP and enter it in the service
protocol.
6 Set the speed to 4000 rpm.
▶ External flow/bubble sensor measures the flow and displays it on the touchscreen of the
CARDIOHELP.

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7 Set the flow meter to 5 lpm with the flow clamp [A].
8 Read the LPM measured value from the touchscreen of the CARDIOHELP and enter it in the service
protocol.
9 Set the speed to 2500 rpm.
▶ External flow/bubble sensor measures the flow and displays it on the touchscreen of the
CARDIOHELP.
10 Using the flow clamp, set the flow measuring device [A] to 3.5 lpm.
11 Read the LPM measured value from the touchscreen of the CARDIOHELP and enter it in the service
protocol.
u LPM flow measurement - passed/failed.
3.6.2 Interventions

Bubble Detection
1 Connect the flow/bubble sensor to the air bubble tube.
2 Touch the [Bubble monitoring] symbol.
Bubble monitoring

3 Touch the [RESET] symbol.

Alarm settings bubbles


4 Touch the [Interventions] symbol.
5 Touch the [Confirm] symbol.
6 Set the speed to 2500 rpm.
7 Check the display on the touchscreen.

Bubble intervention screen


▶ Red intervention symbol is displayed.
▶ A blue tick is displayed to indicate the external flow/bubble sensor.
▶ Speed display shows 2500 rpm.
8 Move the air bubble tube so that the ball in the tube flows through
the sensor.

Air bubble tube

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▶ Pump stops.

Bubble alarm screen


▶ Acoustic alarm sounds.
▶ Status bar turns red and displays the appropriate message.
u Bubble detection flow/bubble sensor - passed/failed.
9 Connect the flow/bubble sensor to the HLS test circuit.
10 Deactivate the [Bubble monitoring] function.
11 Touch the [RESET] symbol.
12 Touch the [Confirm] symbol.
▶ Speed regulates to 2500 rpm.
13 Set the speed to 0 rpm.
14 Connect the bubble sensor, if available, to the air bubble tube and repeat all steps.

CAUTION!

For the different tubing sizes 1/4“ and 3/8“ use the specific size of the bubble sensor.

u Bubble detection bubble sensor - passed/failed/N/A.

Level Detection

1 Attach the level sensor to the level sensor pad.

Connected level sensor


▶ A blue tick is displayed to indicate the external level sensor.

NOTE

The “Level detection” intervention is only available in the “OR” application.

2 Touch the [Level monitoring] symbol.


Level monitoring

3 Touch the [Interventions] symbol.

Level intervention screen


4 Touch the [Confirm] symbol.
5 Set the speed to 2000 rpm.

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6 Check the display on the touchscreen.

Level intervention screen


▶ Red intervention symbol is displayed.
▶ A blue tick is displayed to indicate the level sensor.
▶ Speed display shows 2000 rpm.
7 Lift the priming bag in such a way that there is no liquid around the
level sensor.

Testing level detection

▶ Acoustic alarm sounds.

Level alarm screen


▶ Pump stops.
▶ Status bar turns red and displays the appropriate message.
8 Bring the priming bag back to its original position so that there is
liquid around the level sensor.

Level test
▶ Acoustic alarm stops.
▶ Pump starts and regulates to 2000 rpm.
▶ Optical alarm is extinguished on the touchscreen.
9 Deactivate the intervention [Level monitoring].
10 Touch the [Confirm] symbol.
11 Set the speed to 0 rpm.
u Level detection - passed/failed.

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3.6.3 PC-Aided Function Test

CAUTION!

Do not disrupt the USB connection during the PC-aided function test.
If the USB connection is disrupted, all test data is lost. The PC-aided function test must be started again.

The following tests are electronically documented and are summarized in the service report “Attachment for
service protocol”. This must finally be printed out and attached to the service protocol.

Ethernet Settings
1 Check the ethernet settings before starting the PC-aided function test.
2 Open the properties of your LAN connection.
▶ [Start] [Settings] [Network connections]
▶ [LAN connection] [Properties]

LAN connection properties


3 Select the element [Internet Protocol Version 4 (TCP/IPv4)].
4 Click on [Properties].
5 Select [Use following IP address].

TCP/IP properties
6 Enter the IP address 192.168.10.100 and the subnet mask 255.255.255.0.
7 Click on the [OK] button.

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Start PC-Aided Function Test

1 Connect the HLS test circuit (⇨ "Connecting the Test Circuit",


page 34).

HLS test circuit


2 Connect the laptop to the CARDIOHELP with the USB cable.
3 Activate the service interface (⇨ "Activate the Service Interface", page 79).
4 Start the Service Tool Software on the laptop.

Check the Alarm Chain

1 Open the [Function test] tab.

Service Tool, Function test


2 Click on the [Alarm chain] button.
3 Follow the instructions on the screen.
▶ After a successful test, the message [Test OK] appears.

Test OK
4 Click on the [OK] button.

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Load Function Test Application

n Click on the [Load function test application] button.

Service Tool "Function test"

Load function test data

CARDIOHELP screen
▶ Function test is loading.
▶ Touchscreen display on the CARDIOHELP.

Check the Buttons


1 Click on the [Buttons] button.
2 Follow the instructions on the screen.
▶ Press the [Emergency] button for at least 1 second.

Check LEDs
1 Click on the [LEDs] button.
2 Follow the instructions on the screen.

Check the Rotary Knob


1 Click on the [Rotary-Push-knob] button.
2 Follow the instructions on the screen.

Check USB Stick


1 Click on the [USB Stick] button.
2 Follow the instructions on the screen.

Check Ethernet
1 Click on the [Ethernet] button.

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2 Follow the instructions on the screen.

Ethernet message
▶ A ping is sent.

Check Self-Test Status


1 Click on the [Self-test status] button.
2 Follow the instructions on the screen.

Self-test status message

Check Night Mode


1 Click on the [Night Design] button.
2 Follow the instructions on the screen.

Check Alarm Outlets


1 Click on the [Alarm Output] button.
2 Follow the instructions on the screen.
▶ The checking device K is required for this test.

Check CAN External Drive


1 Click on the [CAN ext. Drive] button.
2 Follow the instructions on the screen.
▶ The checking device K is required for this test.

Check CAN External Clamp


1 Click on the [CAN ext. Clamp] button.
2 Follow the instructions on the screen.
▶ The checking device K is required for this test.

Check Speaker
1 Click on the [Speaker] button.
2 Follow the instructions on the screen.

Calibrate Sensors
1 Click on the [Sensor calibration] button.
2 Follow the instructions on the screen.

Reset to Normal Mode


1 Make sure that all tests are passed.

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2 Click on the [Normal mode] button.


3 Follow the instructions on the screen.

Function test mode message Exit

3.6.4 External Temperature Sensors

NOTE

These tests check the input signal of the sensor connections of the CARDIOHELP.
The measuring accuracy of the external temperature sensors is not tested.
Please use the MECC mode.

CAUTION!

Disconnect disposable connection cable!


If valid values of an integrated sensor are available, the value of the external sensor TArt is ignored.

CAUTION!

Disconnect venous probe connection cable!


If valid values of venous probe are available, the values of the external sensor TVen is ignored.

1 Touch the [Parameter list] symbol.


[Parameter list] symbol

2 Connect the connectors TArt and TVen of the sensor tester with the
CARDIOHELP.

Connectors TArt and TVen

3 Set the TArt values on the sensor tester “T External“ according to


the service protocol.

Sensor tester
4 Read the individual TArt values from the touchscreen of the CARDIOHELP and record them in the
service protocol.
u External temperature sensor TArt - passed/failed.
u Repeat step 3 ... 4 for TVen . External temperature sensor TVen - passed/failed.
5 Remove the connectors TArt and TVen from the CARDIOHELP.

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3.6.5 External Pressure Sensors

NOTE

These tests only check the input signal of the sensors on the CARDIOHELP.
The measuring accuracy of the external pressure sensors is not tested.

CAUTION!

Disconnect disposable connection cable!


If valid values of an integrated sensor are available, the values of the external sensors are ignored.

1 Touch the [Parameter list] symbol.


[Parameter list] symbol

2 Connect the connectors PVen, PInt, PArt and PAux of the sensor tester
with the CARDIOHELP.

"Pressure" connector

3 Set the value of PVen to 0 on the sensor tester “P External”.

Sensor tester
4 Carry out the zero calibration of the PVen.
5 Set the PVen values on the sensor tester “T External“ according to the service protocol.
6 Read the individual PVen values from the touchscreen of the CARDIOHELP and record them in the
service protocol.
u External pressure sensor PVen - passed/failed.
7 Repeat step 3 ... 6 for PInt.
u External pressure sensor PInt - passed/failed.
8 Repeat step 3 ... 6 for PArt.
u External pressure sensor PArt - passed/failed.
9 Repeat step 3 ... 6 for PAux.
u External pressure sensor PAux - passed/failed.
10 Remove the connectors for external pressure sensors from the CARDIOHELP.
3.6.6 Disposable’s Integrated Pressure and Temperature Sensors

NOTE

These tests only check the input signal of the sensors on the CARDIOHELP-i.
The measuring accuracy of the integrated pressure sensors in the disposable is not tested.

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Integrated Pressure Sensors

1 Touch the [Parameter list] symbol.


[Parameter list] symbol

2 Connect the connector for the integrated sensors of the sensor


tester to the CARDIOHELP.

Integrated sensor connectors

3 Set the value of PVen to 0 on the sensor tester “P Integrated”.

Sensor tester - Figure


4 Carry out the zero calibration of the PVen.
5 Set the PVen values on the sensor tester “P Integrated” according to the service protocol.
6 Read the individual PVen values from the touchscreen of the CARDIOHELP and record them in the
service protocol.
u Integrated pressure sensor PVen - passed/failed.
7 Repeat step 3 ... 6 for PInt.
u Integrated pressure sensor PInt - passed/failed.
8 Repeat step 3 ... 6 for PArt.
u Integrated pressure sensor PArt - passed/failed.

Integrated Temperature Sensor

1 Touch the [Parameter list] symbol.


[Parameter list] symbol

2 Connect the connector for the integrated sensors of the sensor


tester to the CARDIOHELP.

Integrated sensor connectors


3 Read the individual TArt values from the touchscreen of the CARDIOHELP.
▶ A measured value is displayed.
▶ Measured value corresponds approximately to the ambient temperature.
u Integrated temperature sensor signal TArt - passed/failed.
4 After the test, remove the connector of the integrated sensors from the CARDIOHELP.

3.7 Update Service Data


3.7.1 Save Next Service Date
The next service date must be saved in the CARDIOHELP via the Service Tool Software.
1 Switch to the [Maintenance] tab.

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2 Click on the [Finalize Service] button.

[Finalize Service] symbol

3 Click on the [Yes] button.

"Last Service Date" message

▶ Next service date is displayed.

"Service data saved" message


4 Click on the [OK] button.
3.7.2 Create Status Report
1 Click on the [Status report] button.

[Status report] symbol

▶ The status window displays the location and file name of the
PDF file.

"Status report saved" message


2 Click on the [OK] button.
▶ The file is opened.
3 Print out the status report and sign it in duplicate (for customer and the service documents).

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3.7.3 Create Attachment for Service Protocol


1 Click on the [Export service data] button.

[Export service data] symbol

2 Click on the [Yes] button.

Read out service data


▶ The service data is exported and the file is saved automatically in the “DeviceReports” folder.
▶ File Name: srvcDoc_S/N_DD_MM_YYYY_hh_min_sec.txt

Service data saved


▶ Import the saved service data from the folder “DeviceReports” in the previously created Excel file
“Attachment for service protocol” (File: srvcDoc_S/N_DD_MM_YYYY.xls) (⇨ "Attachment for Service
Protocol", page 145).
3 Print and sign the Excel file “Attachment for service protocol” twice.
3.7.4 Read Out and Delete Service Events

NOTE

Deleting the events is only possible when all events have been read out and saved in a TXT file.

1 Click on the [Service pool] button.

[Service pool] symbol

2 Select the option [Read all events].

Service events screen


3 Click on the [Read now] button.
▶ All service events are read out.
▶ This may take some time, depending on the amount of events.

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▶ The message “Events saved in the file” is displayed.

Events message saved


4 Click on the [OK] button.
5 Click on the [CLEAR!] button.
▶ The message “Really delete ALL events?” is displayed.

Warning message
6 Click on the [Yes] button.
u Service pool deleted.
3.7.5 Read Out and Delete User Events

NOTE

Deleting the events is only possible when all events have been read out and saved in a TXT file.

1 Click on the [User pool] button.

[User pool] symbol

2 Select the option [Read all events].

User events screen


3 Click on the [Read now] button.
▶ All service events are read out.
▶ This may take some time, depending on the amount of events.
▶ The message “Events saved in the file” is displayed.

Events message saved


4 Click on the [OK] button.
5 Click on the [CLEAR!] button.

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▶ The message “Really delete ALL events?” is displayed.

Warning message
6 Click on the [Yes] button.
u User pool deleted.
3.7.6 Ending the Service
1 Click on the [Close] button.
▶ The service tool software is closed.

Service interface activated


2 Disconnect the laptop from the CARDIOHELP.
3 Switch off the CARDIOHELP.
4 Switch on the CARDIOHELP.
▶ Self-test must be carried out successfully.
u PC-aided test is completed.
u Enter next service date in the CARDIOHELP.

3.8 Concluding Maintenance


3.8.1 Finishing
Renew Inspection Sticker
The inspection sticker must be renewed after every inspection.
1 Make a note of the next inspection date in the service protocol.
2 Make a note of the next inspection date on the inspection sticker and stick it on the CARDIOHELP.
Inform Customer
1 Inform customer.
u Replace the inspection sticker.
u Customer advised to keep the new service protocol until the next inspection.
u Customer advised to complete his medical devices book.
Add Additional Protocols
1 The following protocols must be enclosed to the service protocol after every maintenance work.
u “Attachment for service protocol” (Excel file) attached.
u Status report (PDF generated by the service tool software) attached.
3.8.2 Final Assessment
1 Assess the safety of the device.
2 Select one of the following points and fill in the corresponding check box in the service protocol.
u No safety or function defects detected.
u No direct risks, detected defects should be remedied quickly!
u Device must be taken out of operation until the faults have been rectified!
u Device does not meet the requirements – refitting / parts replace / shutdown is recommended!

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NOTE

n If the Instructions for Use is not available, "No direct risks, detected defects should be remedied
quickly!" must be selected in the final assessment.
n Recommend that the customer orders a new Instructions for Use from Maquet.
n Make a note of the recommendations under Comments in the service protocol.

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4 Servicing
WARNING!

Avoid safety risks.


The CARDIOHELP must be serviced at regular intervals by trained and authorized MAQUET service
technicians.

WARNING!

Avoid safety risks.


To avoid safety risks, an inspection must be carried out after every service or repair and after opening the
device.

WARNING!

Make sure, that there are no loose parts, e.g., screws in the device to avoid safety risks.

CAUTION!

Document all service work.


All maintenance and installation results must be entered in the service protocol.

CAUTION!

Consider the abstract of screw torque (⇨ "Abstract of Screw Torque", page 13).

CAUTION!

Replace the sensor panel sealing each time the device is opened.

For further information, see Maintenance overview (⇨ "Maintenance Overview", page 16).

4.1 Cleaning the Rotary Knob


Service interval
12 months
Requirements
Service training part 1
1 Disconnect the CARDIOHELP from the external power supply.

Replacement of rotary knob


2 Remove the rotary knob cover [1] carefully.

CAUTION!

Make sure that the rotary knob achieves no damage.

3 Hold the rotary knob [3] securely with your hand and open the hex nut [2].
4 Remove the rotary knob and clean the surface under the knob and the knob itself.

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CAUTION!

Do not use any pointed objects for cleaning.


Make sure that the rotary knob is dry.

5 Fit the rotary knob with a gap of 1.0 mm parallel to the display foil.
6 Pull hex nut with a torque of 1.4 Nm.
7 Fit the rotary knob cover.
8 Check the function of the rotary knob.
▶ The rotary knob must not touch the controls foil.
9 Carry out a complete inspection (⇨ "Inspection", page 33).
u Rotary knob cleaned.
u Inspection after repair has been carried out.

4.2 Replacing the Batteries


Service interval
24 months
Requirements
Service training part 1
Battery type
see “Spare parts list”.

WARNING!

Eliminate safety risks!


Disconnect the CARDIOHELP from the external power supply before carrying out maintenance work.

CAUTION!

When changing the batteries, both batteries must always be changed.

1 Disconnect the CARDIOHELP from the external power supply.


2 Turn the CARDIOHELP upside down.

Battery cover
3 Loosen the screws (M6x12) of the battery cover.
4 Remove the battery cover and loosen the grounding conductor.

Open the battery cover

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5 Loosen the screws (M2.5x6) of the battery lid.

Open the battery lid

CAUTION!

Use suitable tools to remove the screws, so that these cannot fall into the interior of the device.

6 Remove both batteries using the attached tabs.

Replace batteries
7 Insert the left new battery [1] until the stop position.

CAUTION!

Do not use force to insert the battery. The battery PCB could be damaged.

8 Insert the right new battery [2] until the stop position.

CAUTION!

Do not use force to insert the battery. The battery PCB could be damaged.

9 Screw the battery lid with a force of 0.3 Nm and using Loctite 270.

Close battery lid


10 Attach the grounding conductor to the battery cover.
11 Screw the battery cover down securely.
12 Connect the CARDIOHELP to the external power supply with the power cable.
13 Switch on the device.
14 Save the battery change in the CARDIOHELP (⇨ "Saving the Battery Change", page 92).
15 Carry out a complete inspection (⇨ "Inspection", page 33).
u Batteries replaced and saved in the device.
u Inspection after repair has been carried out.

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4.3 Replacing Fan Drive


Service interval
24 months
Requirements
Service training part 2

WARNING!

Faulty installing and failures could be increase the blood temperature of the patient.

WARNING!

To finish the task, the following steps must be carried out in order to ensure error-free use.
n Check the airstream of the fan drive.
n Carrying out the inspection (⇨ "Inspection", page 33).

1 Disconnect the CARDIOHELP from the external power supply.


2 Remove the batteries (⇨ "Replacing the Batteries", page 67).
3 Disassemble the fan guards.

CARDIOHELP drive
4 Disassemble the fans.
5 Disconnect the fans.
6 Reconnect the new fans.
7 Assemble the fans with a force of 0.3 Nm and Loctite 270.

CAUTION!

n Make sure the flow direction of the fans is right. The airstream must guide outside.
n The flow direction is labeled with an arrow at the frame of the fan.

8 Assemble the fans with a force of 0.5 Nm and Loctite 270.


9 Carry out a complete inspection (⇨ "Inspection", page 33).
u Fan drive replaced.
u Inspection after repair has been carried out.

4.4 Replacing Battery Housing Fan


Service interval
24 months
Requirements
Service training part 2

CAUTION!

ESD-sensitive components
To prevent damage to ESD-sensitive components, an ESD-protected environment must be set up.

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WARNING!

Faulty installation and failures could increase the blood temperature of the patient and cause the device to
overheat.

WARNING!

Eliminate safety risks.


To finish the task, the following steps must be carried out in order to ensure error-free use.
n Check the airstream of the fan drive.
n Carrying out the inspection (⇨ "Inspection", page 33).

1 Open the device (⇨ "Opening the Device", page 108).


2 Remove the battery housing (⇨ "Removing Battery Housing",
page 116).

Battery housing

3 Unscrew the 11 screws [1].

Battery housing
4 Remove the battery fan cover [2].
5 Unscrew the screws [3] of the fan mountings [4+5].

Battery housing base

CAUTION!

Pay attention to install the fan on its correct position and correct airflow.

6 Remove the fan mountings [4+5] with fans [6].

Fan mounting with fan


7 Clean the battery housing and battery fan cover with isopropanol.
8 Unscrew the screws [7] of the fans.

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9 Replace the new fans and assemble them on the fan mountings
using a force of 0.3 Nm and Loctite 270.

Battery housing base


10 Insert the fan mountings and fix them with the screws [6] in the battery housing.
▶ Install the fan with number M301-0055-000/2 to the fan mounting [4].
▶ Install the fan with number M301-0059-000/0 to the fan mounting [5].

CAUTION!

Pay attention to install the fan on its correct position and correct airflow. The airflow must guide outside.

11 Arrange the fan cables in its provided gap.

CAUTION!

Do not kink or bend the fan cables.

12 Attach Hylomar on the junction between battery housing and battery fan cover.

CAUTION!

Ensure that the battery housing is airtight.

13 Attach the battery fan cover to the battery housing base with the screws using a force of 0.3 Nm and
Loctite 270.
14 Check the air flow according to the illustration Battery housing air
flow.

Battery housing air flow


15 Assemble the battery housing (⇨ "Assemble Battery Housing", page 117).
▶ Make sure to replace the gasket sealing (⇨ "Replacing Gasket Sealing", page 117).
16 Close the device (⇨ "Closing the Device", page 110).
17 Carry out a complete inspection (⇨ "Inspection", page 33).
u Battery housing fan replaced.
u Inspection after repair has been carried out.

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4.5 Replacing Mains Power Supply Fan


Service interval
24 months
Requirements
Service training part 2

CAUTION!

ESD-sensitive components
To prevent damage to ESD-sensitive components, an ESD-protected environment must be set up.

WARNING!

Faulty installation and failures could increase the blood temperature of the patient and cause the device to
overheat.

WARNING!

Eliminate safety risks.


To finish the task, the following steps must be carried out in order to ensure error-free use.
n Check the function of the fan.
n Carrying out the inspection (⇨ "Inspection", page 33).

1 Open the device (⇨ "Opening the Device", page 108).

Battery housing
2 Remove the battery housing (⇨ "Removing Battery Housing", page 116).
3 Unscrew the 8 screws [1].

Mains power supply


4 Replace the fans [2].

CAUTION!

Make sure to install the fan in its correct position and to correct the airflow.

5 Fix the fans with the screws with a force of 0.5 Nm and Loctite 270 [1].
6 Connect the HMI tester to the CARDIOHELP (⇨ "IPC Function
Test", page 95).

HMI tester

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7 Switch on the fan switch and check the function of the power supply fans.
8 Assemble the battery housing (⇨ "Assemble Battery Housing", page 117).
▶ Make sure to replace the gasket sealing (⇨ "Replacing Gasket Sealing", page 117).
9 Close the device (⇨ "Closing the Device", page 110).
10 Carry out a complete inspection (⇨ "Inspection", page 33).
u Mains power supply fan replaced.
u Inspection after repair has been carried out.

4.6 Replacing Speaker


Service interval
24 months
Requirements
Service training part 2

CAUTION!

ESD-sensitive components
To prevent damage to ESD-sensitive components, an ESD-protected environment must be set up.

WARNING!

Faulty installation could not create an alarm and it may be possible that water enters.

WARNING!

To finish the task, the following steps must be carried out in order to ensure error-free use.
n Check the function of the speaker.
n Carrying out the inspection (⇨ "Inspection", page 33).

Speaker
1 Open the device (⇨ "Opening the Device", page 108).
2 Remove the battery housing (⇨ "Removing Battery Housing", page 116).
3 Disconnect speaker plug [1] from HMI PCB.

HMI PCB

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4 Cut the cable tie [3].

Speaker
5 Open the hex nuts [2] with a socket wrench of 7 mm.
6 Replace the speaker.
7 Affix the new speaker with a force of 1 Nm and Loctite 270.

CAUTION!

Make sure that the sealing of the speaker covers the speaker slots.

8 Connect the speaker plug on the HMI PCB.


9 Affix the speaker cable with a cable tie.
10 Assemble the battery housing (⇨ "Assemble Battery Housing", page 117).
▶ Make sure to replace the gasket sealing (⇨ "Replacing Gasket Sealing", page 117).
11 Close the device (⇨ "Closing the Device", page 110).
12 Carry out a complete inspection (⇨ "Inspection", page 33).
u Speaker replaced.
u Inspection after repair has been carried out.

4.7 Lubricating the Emergency Drive


Service interval
24 months
Requirements
Service training part 2

CAUTION!

ESD-sensitive components
To prevent damage to ESD-sensitive components, an ESD-protected environment must be set up.

WARNING!

To finish the task, the following step must be carried out in order to ensure error-free use.
n Carrying out the inspection (⇨ "Inspection", page 33).

1 Dismantle the emergency drive (⇨ "Dismantling the Emergency


Drive", page 106).

Dismantling

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2 Unscrew the metal screws with plastic washer [1] and lift up the
emergency drive PCB [2].

Guard plate
3 Unscrew the screws with metal washer [3] and lift up the guard plate [4].
4 Remove the sandwich plate with gear [5].

Sandwich plate with gear

5 If the emergency drive does not have notches, use M3X6 mm


screws.

M3X6

6 If the emergency drive has notches, use M3X8 mm screws.

M3X8

NOTE

Please discard screws which are not used, from the transport case.

7 Clean the gear wheels [6].


8 Attach 4g of new Maquet Lubrication Grease to the gear wheels.

CAUTION!

Check the expiration date of the Maquet Lubrication Grease.

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Attached Maquet Lubrication Grease

CAUTION!

The free wheel of the gear wheel (Z20) must be directing towards the driving shaft.

9 Remount the sandwich plate with gear.

CAUTION!

Secure all screws with Loctite 270.

10 Attach the guard plate [4] using M4 screws and the washer [3] with
a torque of 2.8 Nm and Loctite 270.

Reassemble
11 Attach the emergency drive [2] and screw in the plastic washer [1] using M3 screws, with a torque of
0.75 Nm and Loctite 270.
12 Reassemble the emergency drive in reverse order.

Reassemble
13 Check the rotating direction of the hand crank.
▶ Rotating direction must be counterclockwise.
14 Carry out a complete inspection (⇨ "Inspection", page 33).
u Emergency drive lubricated and rotation direction is counterclockwise.
u Inspection after repair has been carried out.

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5 Service Interfaces
The following tools are available to service technicians for carrying out maintenance work on the
CARDIOHELP.
n CARDIOHELP service function
n CARDIOHELP Service Tool Software
n CARDIOHELP Test Boxes

5.1 CARDIOHELP Service Function

"Service" screen

The [Service] function is password-protected and may only be used by authorized personnel. It enables the
following functions to be viewed:
n Calibrate touchscreen and batteries
n Read analog inputs
n Save clinic configuration
n Activate/deactivate service interface
n Validate software versions
n Configure alarms
5.1.1 Call up "Service" Screen
1 Touch the [Settings] symbol in the menu and then on [Service] in
the “Settings” screen.
The touchscreen displays the [Enter password] input field. Call up "Service" screen

2 Touch the input field.


The touchscreen displays a virtual keyboard:

Password input field


3 Enter the password “123456” with the virtual keyboard:
▶ To select a character, touch the button [3] that contains the character.
▶ The touchscreen displays a selection window [4] with the button’s three characters.
▶ Touch the desired character.
To accept the input, touch the [Confirm] symbol. To reject it, touch the [Reject] symbol.
If you have entered and confirmed the password correctly, the touchscreen displays the “Service”
screen.

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5.1.2 Calibrate the Touchscreen

NOTE

Only when the pump is at a standstill.


Speed must be set to 0 RPM.

NOTE

Abort not possible.


The calibration cannot be aborted. It must be carried out completely and is checked for plausibility at the
end. If the check fails, the calibration automatically restarts from the beginning.

"Calibration" screen

The touchscreen is calibrated with this function.


1 Call up the calibrate touchscreen function. There are two options
available for this.

Control panel
▶ In the „Service“ screen, touch [Calibration] and then on [Touchscreen calibration] in the „Calibration“
screen.
Should it be impossible to call up the Service menu via the touchscreen due to incorrect calibration,
you can call up the calibration using a key combination instead.
▶ Press the [Safety button] [5] and hold it down and then press the [Rotary knob] button [12] for min.
10 s.
▶ The “Calibrate touchscreen” screen will appear.
The touchscreen displays the red cross at various positions.

"Calibrate touchscreen" screen


2 Make sure that you touch the middle of the red cross.
▶ The CARDIOHELP checks the position touched and calibrates the touchscreen accordingly.

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5.1.3 Calibrate the Batteries

NOTE

Only when pump is at a standstill.


Speed must be set to 0 RPM.

The CARDIOHELP performs calibration automatically with the battery calibration function.
n In the „Service“ screen, touch [Calibration] and then on [Battery calibration] in the „Calibration“ screen.
Refer to the Instructions for Use for further information.
5.1.4 Read Analog Inputs

"Analog inputs" screen

This function displays the internal supply voltage of the HMI PCB.
5.1.5 Save Clinic Configuration
This function enables you to save the clinic configuration.
Refer to the Instructions for Use for further information.
5.1.6 Activate the Service Interface
This function enables you to activate the service interface, which releases the communication between the
service tool software and the CARDIOHELP.
1 Call up the “Service” screen (⇨ "Call up "Service" Screen", page
77).
Call up Service
2 Touch the [Service interface] symbol.
3 Touch the [On] symbol.

"Service Interface" screen


4 Touch the [Confirm] symbol.
▶ The service interface is activated.

NOTE

The service interface is deactivated automatically after 5 minutes if no connection to the CARDIOHELP is
made.

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5.1.7 Validate the Software


This function enables you to validate the software used on the CARDIOHELP.
1 Call up the “Service” screen (⇨ "Call up "Service" Screen", page
77).
Call up Service
2 Touch the [System information] symbol.
▶ The [System information] screen is displayed.

"System information" screen


3 Compare the displayed software statuses with the current document “CARDIOHELP Software
Release”.
▶ The currently valid document is available on the Getinge Extranet.
u Currently valid software versions available - passed/failed.
5.1.8 Configurate Alarms

"Alarm configuration" screen

It enables you to activate and deactivate the „Global override“ mode and to activate and deactivate the
reminder signal that sounds after 1 minute by default.
Refer to the Instructions for Use for further information.

5.2 CARDIOHELP Service Tool Software


The “CARDIOHELP Service Tool Software“ is only available in English.
Before using the service tool software it must be installed on your laptop (⇨ "Installation of the Service Tool
Software", page 97). Additionally the used USB connection to the hardware CARDIOHELP (⇨ "Use
Service Tool Software", page 85) must be installed.
When first connecting the CARDIOHELP and the USB, the CARDIOHELP hardware must be installed on
your laptop.

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5.2.1 Screen Layout


The screen is divided into two areas:

1 Device status and additional information


2 Service tasks
Service interface activated

Device status and additional information


The status of the connection to CARDIOHELP is visible in the top left corner.
In the center you will find important information about the connected device.
n Installed version
n Serial number
n Installed license
n Last service date
n Next service date
Three buttons are arranged in the upper right and contain the following actions. Touching the appropriate
button carries out the following actions:
n [Close] the program is ended.
n [Help] opens a PDF document with service information for MCP-HTSC.
n [Info] opens a pop-up window containing additional information about the service tool software.

"Info" Screen

Service tasks
The tasks to be carried out are divided into the following tabs.
n Welcome
n Software update
n Maintenance

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n Special
n Function test
n Base Unit IPC (only for professionals)
5.2.2 "Welcome" Tab

"Welcome" tab

This tab contains general information about the service tool software.
n Software version of the service tool software
n Responsible manufacturer of the software
5.2.3 "Software Update" Tab

"Software update" tab

Any software updates required can be carried out in this tab.


On opening the software package, a check of the installed software takes place at the same time.
Discrepancies are displayed in the “Software update” tab, under “Device”.
For further information, refer to ⇨ "Carry Out Software Update", page 85.
5.2.4 "Maintenance" Tab

"Maintenance" tab

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The following maintenance functions are summarized in this tab.


n Creating the CARDIOHELP status report (⇨ "Create Status Report", page 61).
n Analyzing service events and device errors (service pool) (⇨ "Analyzing Events and Errors", page 87).
– Events and device errors in the service pool are e.g., technical events
– Up to 260,000 errors messages can be saved
– Pool can only be deleted when all errors have been read out
n Analyzing and deleting events and user actions (user pool)
(⇨ "Analyzing Events and Errors", page 87).
– Events and user actions in the user pool are e.g., user changes, switching on/off, changing limit
values...
– Up to 260,000 error messages can be saved
– Pool can only be deleted when all errors have been read out
n Saving the service date (⇨ "Save Next Service Date", page 60).
n Data export of the service actions carried out as a txt file for the service protocol (⇨ "Create Attachment
for Service Protocol", page 62).
n Opening saved data files (txt) (⇨ "Analyzing Events and Errors", page 87).
5.2.5 "Special" Tab

"Special" tab

The following special functions are summarized in this tab.


n Licensing (⇨ "Licensing", page 90).
n Teaching the venous probe (⇨ "Teaching the Venous Probe", page 91).
n Saving the battery change (⇨ "Saving the Battery Change", page 92).
n Saving the serial number (⇨ "Saving the Serial Number", page 93).
n Delete clinic configuration - save factory settings (⇨ "Delete Clinic Configuration - Save Factory
Settings", page 93).
n Country settings (⇨ "Country Settings", page 94).

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5.2.6 "Function Test" Tab

"Function test" tab

The tasks for the PC-aided function test are summarized in this tab.
For detailed information, please refer to ⇨ "PC-Aided Function Test", page 54.
5.2.7 "Base Unit IPC" Tab

"Base unit IPC" tab

The tasks for the IPC function test are summarized in this tab.
For detailed information, please refer to ⇨ "IPC Function Test", page 95.
The usage of the IPC tab is only for special trained technicians. As a prerequisite, the service training
course part 2 must have been completed successfully.

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5.3 Use Service Tool Software


5.3.1 Start Service Tool Software
1 Click on the “CARDIOHELP Service Tool” icon.
"CARDIOHELP Service Tool" icon
▶ The service tool software is started.
2 Connect the CARDIOHELP to the laptop with the USB cable.

Service interface deactivated

Once contact to the CARDIOHELP has been established, the status of the connection to the CARDIOHELP
is visible in the upper left.

NOTE

At the first connection of the CARDIOHELP and the USB connection, the CARDIOHELP hardware must
be installed on your laptop (⇨ "Installing CARDIOHELP Hardware", page 97).

5.3.2 Carry Out Software Update

WARNING!

Carry out final tasks.


To finish the task, the following steps must be carried out in order to ensure error-free use.
n Validating the software (⇨ "Validate the Software", page 80).
n Carrying out the inspection (⇨ "Inspection", page 33).
n Recording the software update in the service protocol
n Battery change date and clinical settings must be restored.

1 Connect the CARDIOHELP to the external power supply with the AC power cord.

CAUTION!

Before carrying out a software update, the CARDIOHELP must be connected to the external power supply
and the batteries must be fully charged.
The device can be damaged by a possible interruption in power during the software update.

CAUTION!

Before carrying out a software update, current settings must be saved.


Create service report (⇨ "Create Attachment for Service Protocol", page 62).
During the software update the battery change date and customer settings will be deleted.

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2 Activate the service interface (⇨ "Activate the Service Interface",


page 79).

"Maintenance" tab
3 Start the service tool software (⇨ "Start Service Tool Software", page 85).
4 Switch to the “Maintenance” tab.
5 Export all relevant data and create service report (⇨ "Create
Attachment for Service Protocol", page 62).
[Export service data] symbol

6 Switch to the “Software update” tab.

"Software update" tab


7 Click on the [Open] button.
8 Select the desired software package and click on the [Open]
button.

Open software package


▶ The software packages for the CARDIOHELP have the file extension “maq”.
▶ If older software versions are to be loaded, an additional safety message is provided.
9 Ensure that the CARDIOHELP is connected to the external power
supply.

External power supply message


10 Confirm the message.
▶ The software update may, depending on the size of the update, take some time.
11 Click on the [OK] button.

Update completed
12 Make a note of the package version loaded in the service protocol.

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u Release Version __________.


13 Carry out software validation on the device (⇨ "Validate the Software", page 80).
14 Restore battery change date and customer settings according to the User‘s Manual (⇨ "Saving the
Battery Change", page 92).
15 Carry out a complete inspection (⇨ "Inspection", page 33).
u Software update completed.
u Inspection has been carried out.
5.3.3 Analyzing Events and Errors
For the analysis of events and faults, the following options are available to the service technician.

[Service pool] symbol

n Reading out, analyzing saving and deleting events and errors of the service pool.

[User pool] symbol

n Reading out, analyzing saving and deleting events and errors of the user pool.

[Open event] symbol

n Open and evaluate old events lists

1 “Status” window
2 “Event List” window
3 Events display window
4 “Reading” selection area
5 “Analysis” selection area
6 “Read now” button
7 “CLEAR!” button
8 “OK” button
Service events screen

Read Out Events

1 Read out the data by clicking on the appropriate button [Service-


Pool] or [User-Pool].
Read out events

2 Select the option [Read all events] or [Read only] with the desired
amount of data (e.g., 500).

Selection area "Read"

3 Click on the [Read now] button.

[Read now] button


▶ The data is read out.

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▶ This may take some time, depending on the amount of events.


▶ The message “Events saved” is displayed.

"Events saved" message


4 Click on the [OK] button.
5 Select the events according to your requirements (⇨ "Selecting Events", page 89).

Open Events

1 Click on the [Open event] button.

[Open event] symbol


2 Click on the [Open] button.
3 Select the desired file and click on the [Open] button.

"Events" screen
▶ C:/mydocuments/MAQUET/CARDIOHELPServiceTool/ PoolReadout/...
▶ The events are displayed.
4 Select the events according to your requirements (⇨ "Selecting Events", page 89).

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Selecting Events

n Select the check boxes corresponding to the desired events.

"Analysis" selection area

"Events" screen
▶ The events are divided into three categories. (Low, Medium, High).
▶ Depending on the selection in the “Analysis” selection area, the events are displayed.

Delete Events

NOTE

Deleting the events is only possible when all events have been read out and saved in a TXT file.

1 Read out the data by clicking on the appropriate button [Service-


Pool] or [User-Pool].
Read out events

2 Select the option [Read all events].

Selection area "Read"

3 Click on the [Read now] button.

[Read now] button


▶ All service events are read out.
▶ This may take some time, depending on the amount of events.
▶ The message “Events saved in the file” is displayed.

"Events saved" message


4 Click on the [OK] button.

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5 Click on the [CLEAR!] button.

[Clear] button

▶ The message “Really delete ALL events?” is displayed.

Warning message
6 Click on the [Yes] button.
u Service pool deleted.
u User pool deleted.
5.3.4 Licensing

WARNING!

Carry out final tasks.


To finish the task, the following step must be carried out in order to ensure error-free use.
n Carrying out the inspection (⇨ "Inspection", page 33).

1 Activate the service interface (⇨ "Activate the Service Interface", page 79).
2 Start the service tool software (⇨ "Start Service Tool Software", page 85).
3 Switch to the “Special” tab.

[Licensing] symbol
4 Click on the [Licensing] button.
▶ The “Save license” screen is displayed.

Open license
5 Click on the [Open] button.
6 Open the valid license key.
▶ The license key for the CARDIOHELP has the file extension “lic”.
7 Click on the [Send] button.

Sending the license


▶ The license is saved.
▶ The “Licensing successful” screen is displayed.
8 Click on the [OK] button.
9 Click on the [Close] button.
▶ The “Save license” screen is closed.

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10 Check the licensing on the CARDIOHELP (⇨ "Check Licensing


and Country Settings", page 44).
Call up configuration screen
11 Replace the rotary knob cover according to the valid license.
12 Carry out the inspection (⇨ "Inspection", page 33).
u CARDIOHELP-i license key saved ____________.
u Inspection has been carried out.
5.3.5 Teaching the Venous Probe

WARNING!

Carry out final tasks.


To finish the task, the following step must be carried out in order to ensure error-free use.
n Carrying out the inspection (⇨ "Inspection", page 33).

1 Activate the service interface (⇨ "Activate the Service Interface", page 79).
2 Start the service tool software (⇨ "Start Service Tool Software", page 85).
3 Switch to the “Software update” tab.

Call up configuration screen

4 Click on the [Teach Venous Probe] button.

[Teach Venous Probe] symbol

▶ The “Venous Probe” safety message is displayed.

"Venous Probe" safety message


5 Check the position of the venous probe and click on the [OK] button.
6 Click on the [Start] button.

"Venous ProbeTeaching"

▶ “No venous probe connected” message is displayed. Check


the connection of the venous probe.
- It takes at least 10 seconds until the probe is detected when
it is attached again.

"No Venous Probe"

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▶ “Teaching failed” message is displayed.


The teaching of the venous probe has failed.

"Teaching failed"

▶ The teaching of the venous probe and a self-test are carried


out.

"Venous Probe Teaching"

▶ The message “Teaching successful” is displayed.

"Teaching successful"
7 Click on the [OK] button.
8 Click on the [Close] button.
9 Close the service tool software with the [Close] button.
10 Disconnect the USB connection.
11 Switch off the CARDIOHELP.
12 Switch on the CARDIOHELP.
▶ Self-test must be carried out successfully (⇨ "Self-test", page 43).
13 Carry out a complete inspection (⇨ "Inspection", page 33).
u Venous probe is installed, tested and teaching is complete.
u Inspection has been carried out.
5.3.6 Saving the Battery Change
1 Activate the service interface (⇨ "Activate the Service Interface", page 79).
2 Start the service tool software (⇨ "Start Service Tool Software", page 85).
3 Switch to the “Special” tab.
4 Click on the [Battery change] button.

[Battery change] symbol

▶ The pop-up screen ”Saving the battery“ is displayed.

"Saving the battery change"

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5 Choose the battery change date.


▶ Normally the current date.
▶ Except the battery change date must be restored.
6 Click on the [Save] button.

"Saving the battery change"

▶ The message ”Set Battery Change Date“ is displayed.

"Set Batterie Change Date"


u The battery change is saved in the CARDIOHELP.
5.3.7 Saving the Serial Number

CAUTION!

After replacing the HMI PCB, the serial number of the device must be saved on the new HMI PCB.

1 Activate the service interface (⇨ "Activate the Service Interface", page 79).
2 Start the service tool software (⇨ "Start Service Tool Software", page 85).
3 Switch to the “Special” tab.
4 Click on the [Save Serial No] button.

[Save Serial No] symbol

▶ The “Set Serial Number” screen is displayed.

"Set Serial Number" screen


5 Enter the device serial number of the rating plate.
6 Click on the [Save] button.
▶ The serial number is saved on the HMI PCB.
7 Click on the [Close] button.
u Device serial number is saved on the HMI PCB.
5.3.8 Delete Clinic Configuration - Save Factory Settings
1 Activate the service interface (⇨ "Activate the Service Interface", page 79).
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2 Start the service tool software (⇨ "Start Service Tool Software", page 85).
3 Switch to the “Special” tab.
4 Click on the [Settings] button.

[Settings] symbol

▶ The “Delete Configuration” warning is displayed.

"Delete Configuration"
5 Click on the [Yes] button if you wish to continue.
▶ If you do not want to delete the clinic configuration, click on the [No] button.
▶ The warning “Clinical Configuration deleted” is displayed.

"Clinical Configuration deleted" warning


6 Click on the [OK] button.
5.3.9 Country Settings

WARNING!

The country settings are mandatory for USA.

Activate country settings


1 Activate the service interface (⇨ "Activate the Service Interface", page 79).
2 Start the service tool software (⇨ "Start Service Tool Software", page 85).
3 Switch to the “Special” tab.
4 Click on the [Country settings] button.

[Country settings] symbol

▶ The “Country Settings” pop-up screen is displayed.

Country settings
5 Select the necessary check box.
▶ Mark the [United states of America] check box if the device will be used in USA.
▶ Mark the [Rest of the world] check box for all other countries.
6 Click on the [Save] button.
▶ The message “Country setting activated!“ is displayed.

Country settings activated

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7 Click on the [OK] button.


8 Switch off the device.
9 Switch on the device.
10 Check licensing and country settings (⇨ "Manual Function Test",
page 43).
Call up configuration screen
▶ Licensing for CARDIOHELP-i.
▶ Rotary knob cover with labeling “CARDIOHELP-i“.

NOTE

CARDIOHELP-i application screen is different between United States of America and the Rest of the
world.

u Country setting USA / Rest of the world saved.


5.3.10 IPC Function Test
Requirements
Service training part 2
The IPC function test is necessary to check the right mounting of the disassembled parts e.g.,
n HMI PCB
n Power supply fan
n LED foil
n Display / touch screen
n Backlight inverter
n Speaker
1 Connect the four flat cables of CARDIOHELP to the HMI tester.

HMI tester
▶ X13 (Power for sensor PCB) to X1 of HMI tester.
▶ X11 (Connection sensor PCB) to X2 of HMI tester.
▶ X1 (LED foil (segment 1-12)) to X3 of HMI tester for LED foil check.
▶ X3 (LED foil (segment 13-25)) to X4 of HMI tester for LED foil check.
2 Connect the HMI tester cables to the CARDIOHELP front
connections.

HMI test box connection


3 Connect the DC distributor box to the CARDIOHELP.
4 Connect the DC distributor box [1] to the external power supply.
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5 Start the service tool software (⇨ "Start Service Tool Software",


page 85). "CARDIOHELP Service Tool" icon

6 Switch to the “Base Unit IPC“ tab.

"Base Unit IPC" tab


7 Perform the function tests and follow the instructions on the screen.
▶ Display / Touch
▶ Inverter
▶ Speaker
8 Click on the [Load function test application] button.
▶ Function test is loading.

Load function test data

9 Perform the function tests and follow the instructions on the


screen.

IPC function test application


▶ Rotary knob
▶ Front foil 1
▶ Front foil 2
▶ Night Design
▶ Alarm-Output
▶ Ethernet
▶ USB Stick
▶ CAN
▶ ECG
▶ RPM-LED foil
10 If all tests have been carried out successfully, click on the [Reset] button.

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5.4 Installation of the Service Tool Software


System requirements
Laptop with Windows 7 (⇨ "Service Equipment", page 14).
1 Click on the file serviceToolSetup.msi

Setup wizard
2 Click on the [Next] button.
▶ The “Select installation folder” screen is displayed.

Installation fodler
3 Click on the [Next] button.
▶ The “CARDIOHELP Service Tool is being installed” screen is displayed.
4 Click on the [Next] button.
▶ The “Installation finished” screen is displayed.

Installation finished
5 Click on the [Close] button.
▶ CARDIOHELP Service Tool icon is present on the desktop.
CARDIOHELP Service Tool icon

5.5 Installing CARDIOHELP Hardware


5.5.1 Installing at Windows XP
At the first USB connection between the CARDIOHELP and the laptop, the CARDIOHELP hardware must
be installed on the laptop.

NOTE

Perform the installation of the CARDIOHELP hardware on every available USB connection of your laptop.
The installation of the CARDIOHELP hardware is only valid for the appropriate USB connection.

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1 Start the CARDIOHELP and connect it to the laptop with the USB
cable.

"Welcome"
▶ The installation wizard starts automatically.
2 Select the option “Yes, just this time”.
3 Click on the [Next] button.
4 Select the option “Automatically install software”.

"Installation wizard"
5 Click on the [Next] button.
▶ Searching for hardware.

"Installation wizard" screen

6 Click on the [Continue installation] button.

"Installation wizard" screen

7 Click on the [Finish] button.

"Installation wizard" screen

5.5.2 Installing at Windows Vista


At the first USB connection between the CARDIOHELP and the laptop, the CARDIOHELP hardware must
be installed on the laptop.

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NOTE

Perform the installation of the CARDIOHELP hardware on every available USB connection of your laptop.
The installation of the CARDIOHELP hardware is only valid for the appropriate USB connection.

1 Start the CARDIOHELP and connect it to the laptop with the USB
cable.

"Welcome"
▶ The installation wizard starts automatically.
2 Select the option “Yes, just this time”.
3 Click on the [Next] button.
4 Select the option “Install software from a list or appointed
source” (advanced user).

"Installation wizard"
5 Select the driver from the hard disk and install them.
▶ C:\ProgramFiles\CommonFiles\Maquet\Driver
6 Click on the [Next] button.
▶ Searching for hardware.

"Installation wizard" screen

7 Click on the [Continue installation] button.

"Installation wizard" screen

5.5.3 Installing at Windows 7


At the first USB connection between the CARDIOHELP and the laptop, the CARDIOHELP hardware must
be installed on the laptop.

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NOTE

Perform the installation of the CARDIOHELP hardware on every available USB connection of your laptop.
The installation of the CARDIOHELP hardware is only valid for the appropriate USB connection.

1 Start the CARDIOHELP and connect it to the laptop with the USB
cable.

"Welcome" screen
▶ The installation wizard starts automatically.
2 Click on the [Next] button.
▶ The hardware is installing.
3 Click on the [Finish] button.

"Completing" screen

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6 Repair
WARNING!

Eliminate safety risks!


Disconnect the CARDIOHELP from the external power supply and remove the batteries before carrying
out maintenance.

WARNING!

Avoid safety risks.


To avoid safety risks, an inspection must be carried out after every service or repair and after opening the
device.

WARNING!

Electrical components are live!


While the CARDIOHELP is connected to the internal or external power supply, the electrical components
are live.
During troubleshooting or when making settings on the open device, the service technician must take
particular care.

WARNING!

Make sure that there are no loose parts, e.g. screws, in the device to avoid safety risks.

WARNING!

Carry out final tasks.


To finish the task, the following steps must be carried out in order to ensure error-free use.
n Updating the software
n Validating the software (⇨ "Validate the Software", page 80).
n Carrying out the inspection (⇨ "Inspection", page 33).

CAUTION!

Electrostatic discharge can cause damage to electronic components.


To prevent damage to ESD-sensitive components, an ESD-protected environment must be set up.
To prevent damage and malfunctions, defined handling instructions must be observed when handling
ESD-sensitive components.
The ESD-protection equipment must always be used appropriately.

CAUTION!

Eliminate safety risks


Secure all screws with Loctite 270, unless stated otherwise.

CAUTION!

Consider the abstract of screw torque (⇨ "Abstract of Screw Torque", page 13).

CAUTION!

Make sure that the new spare parts are without damage and functional.

CAUTION!

Replace the sensor panel sealing each time the device is opened.

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6.1 Replacing the Rotary Knob


Requirements
Service training part 1

WARNING!

To finish the task, the following step must be carried out in order to ensure error-free use.
n Carrying out the inspection (⇨ "Inspection", page 33).

1 Disconnect the CARDIOHELP from the external power supply.

Replacement of rotary knob


2 Remove the rotary knob cover [1] carefully.
3 Hold the rotary knob [3] securely with your hand and open the hex nut [2].
4 Remove the rotary knob and clean the surface under the knob.
6.1.1 Assemble the Rotary Knob
1 Fit the rotary knob with a gap of 1.0 mm parallel to the display foil.
2 Pull hex nut with a torque of 1.4 Nm.
3 Fit the rotary knob cover.
4 Check the function of the rotary knob.
▶ The rotary knob must not touch the controls foil.
5 Carry out a complete inspection (⇨ "Inspection", page 33).
u Rotary knob is replaced.
u Inspection after repair has been carried out.

6.2 Replacing the Venous Probe


Requirements
Service training part 1

WARNING!

To finish the task, the following step must be carried out in order to ensure error-free use.
n Carrying out the inspection (⇨ "Inspection", page 33).

1 Disconnect the CARDIOHELP from the external power supply.

Venous probe
2 Fold the guard up.
3 Remove the faulty probe from the holder.
4 Remove the faulty probe’s connection cable.

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5 Connect the connection cable to the venous probe and the


corresponding interface of the CARDIOHELP.

Connection
▶ Make sure that the red dots on the connection cable and plug are correctly aligned.
6 Place the venous probe into the holder.
▶ Venous probe must click into place and must not be able to be moved.
7 Teach the venous probe (⇨ "Teaching the Venous Probe", page 91).
8 Carry out a complete inspection (⇨ "Inspection", page 33).
u Venous probe is replaced, teached and the function has been tested.
u Inspection after repair has been carried out.

6.3 Changing the Guard Safety Release Mechanism


Requirements
Service training part 1

WARNING!

Eliminate safety risks!


The guard function is very important in emergency cases to place the emergency drive into the holder.

WARNING!

To finish the task, the following step must be carried out in order to ensure error-free use.
n Carrying out the inspection (⇨ "Inspection", page 33).

WARNING!

Eliminate safety risks!


Disconnect the CARDIOHELP from the external power supply before carrying out maintenance work.

1 Disconnect the CARDIOHELP from the external power supply.


2 Unscrew the screw and remove the unlocking knob at left hinge.

Reconnecting unlocking knob


3 Repeat step 2 at right hinge.

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4 Unscrew the 4 screws and remove brass flange at left hinge.

Reconnecting brass flange


5 Repeat step 4 at right hinge.
6 Pinch and pull the guard out.

Pulling the guard out

CAUTION!

Pay attention some parts will fall down when you pull the guard out.

6.3.1 Assemble the Guard


1 Install sliding ring, pressure spring and locking ring.

Locking mechanism

1 Sliding ring
2 Pressure spring
3 Locking ring

Locking rings (left / right)

CAUTION!

Make sure to use the left locking ring on the left side. The left locking ring has two smaller cut-outs.

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2 Secure the installed locking mechanism with the guard mounting


tool or a tie wrap at both sides.

Guard mounting tool

4 Guard mounting tool


5 Locking steel plate

3 Pinch the guard and position it between the hinges.

Guard mounting tool


4 Pull the locking steel plate out and remove the guard mounting tool.

CAUTION!

Make sure that both hinges lock in place.

5 Position the brass flange and screw the 4 screws in.

Reconnecting brass flange

6 Brass flange
▶ Apply a force of 0.5 Nm and Loctite 270 to fix the screws.
6 Repeat step 5 at the right hinge.
▶ Apply a force of 0.5 Nm and Loctite 270 to fix the screws.
7 Position the unlocking knob and screw the screw in.

Reconnecting unlocking knob


▶ Apply a force of 0.5 Nm and Loctite 270 to fix the screws.
8 Repeat step 7 at the right side.
▶ Apply a force of 0.5 Nm and Loctite 270 to fix the screws.
9 Carry out a complete inspection (⇨ "Inspection", page 33).

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CAUTION!

The release mechanism on the side of the venous probe must be used to open and close the guard.

u Guard safety release mechanism replaced.


u Inspection after repair has been carried out.

6.4 Reparing the Emergency Drive


Requirements
Service training part 1

CAUTION!

ESD-sensitive components
To prevent damage to ESD-sensitive components, an ESD-protected environment must be set up.

WARNING!

To finish the task, the following step must be carried out in order to ensure error-free use.
n Carrying out the inspection (⇨ "Inspection", page 33).

6.4.1 Dismantling the Emergency Drive


1 Remove the cover [1].

Cover
2 Remove the adhesive residues.
▶ For assembly, the surface must be free of adhesive residues and grease.
3 Unscrew the cylinder-head screws [2].
4 Take off the upper part [3].
5 Unscrew the cylinder-head screw with washer [4].

Magnet holder disk


6 Remove the magnet holder disk [5].

NOTE

Perform the necessary steps of service work.

▶ Necessary steps could be:


- Replacement of the emergency drive PCB (⇨ "Replacing the Emergency Drive PCB", page 107).
- Lubricating the emergency drive (⇨ "Lubricating the Emergency Drive", page 74).
▶ The dismantled parts are installed in reverse order.
▶ Attach the guard plate using the M4 screw and the washer with a torque of 2.8 Nm and Loctite 270.

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▶ Attach the emergency drive and screw in the M3 screws with


the plastic washer, with a torque of 0.75 Nm and Loctite 270.

Reassemble

CAUTION!

Secure all screws with Loctite 270.

7 Carry out a complete inspection (⇨ "Inspection", page 33).


u Inspection after repair has been carried out.
6.4.2 Replacing the Emergency Drive PCB
1 Dismantling the emergency drive (⇨ "Dismantling the Emergency
Drive", page 106).

Emergency drive PCB


2 Replace the emergency drive PCB.
3 Remove the faulty emergency drive PCB and place it on the the ESD workstation.
4 Remove the new emergency drive PCB from its original packaging.
5 Attach the emergency drive with a force of 0.75 Nm and Loctite
270 and using an M3 screw, screw in the metal screws with plastic
washer.

Emergency drive PCB


6 Mount the emergency drive (⇨ "Dismantling the Emergency Drive", page 106).
7 Carry out a complete inspection (⇨ "Inspection", page 33).
u Emergency drive PCB replaced.
u Inspection after repair has been carried out.
6.4.3 Replacing the Emergency Drive LED Foil
1 Remove the LED foil.

LED foil
2 Clean the the adhesive surface on the housing. It must be free of adhesive residue and grease.
3 Stick the new LED foil onto the housing.

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CAUTION!

Align the viewing window of the LED foil exactly to the holes of the housing.

4 Carry out a complete inspection (⇨ "Inspection", page 33).


u Emergency drive LED foil replaced.
u Inspection after repair has been carried out.

6.5 Opening the Device


Requirements
Service training part 2

CAUTION!

ESD-sensitive components
To prevent damage to ESD-sensitive components, an ESD-protected environment must be set up.

WARNING!

Eliminate safety risks!


Disconnect the CARDIOHELP from the external power supply and remove the batteries before carrying
out maintenance.

1 Disconnect the CARDIOHELP from the external power supply.


2 Remove the batteries (⇨ "Replacing the Batteries", page 67).
3 Unscrew the screws (M3x8) of the sensor panel.

Sensor panel exterior

4 Remove the grounding conductor cable from the sensor panel.

Remove the grounding conductor

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5 Carefully lift up the sensor panel.

Sensor panel interior

CAUTION!

Do not kink, bend or load the cables.

6 Mark the 2-pin connectors [4 … 6] to avoid an interchange.

Sensor panel connections


7 Remove plugs [1 … 7] from sensor PCB.
8 Disconnect flat cables [8] from LED foil.

LED foil connections


9 Place the sensor panel on the ESD workstation.

NOTE

Perform the necessary steps of service work.

▶ Necessary steps could be:


- Replacement of the sensor panel (⇨ "Replacing the Sensor Panel (Set)", page 111).
- Replacement of the LED foil (⇨ "Replacing the LED Foil", page 112).
- Remove the battery housing (⇨ "Removing Battery Housing", page 116).

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6.6 Closing the Device


Requirements
Service training part 2

CAUTION!

ESD-sensitive components
To prevent damage to ESD-sensitive components, an ESD-protected environment must be set up.

WARNING!

Carry out final tasks.


To finish the task, the following step must be carried out in order to ensure error-free use.
n Carrying out the inspection (⇨ "Inspection", page 33).

1 Connect flat cables [8] at the LED foil and secure the connectors.

LED foil connections

CAUTION!

Make sure to connect the correct flat cable [7] on its position.

2 Reconnect all plugs [1 … 7] at sensor PCB.

Sensor panel connections

3 Attach the grounding conductor [2] using a torque wrench, with a


force of 1 Nm. Do not use Loctite!

Connect the grounding conductor

CAUTION!

Replace the sensor panel sealing [1] each time the device is opened.

▶ Use a torque of 3 Nm (26.5 lbf-in).

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4 Attach the sensor panel to the CARDIOHELP with a torque of 0.5


Nm and Loctite 270.

Sensor panel exterior


▶ Use a maximum torque of 0.5 Nm (4.4 lbf-in).
5 Insert the batteries (⇨ "Replacing the Batteries", page 67).
6 Connect the CARDIOHELP to the external power supply with the power cable.
7 Carry out a complete inspection (⇨ "Inspection", page 33).
u Inspection after repair has been carried out.

6.7 Replacing the Sensor Panel (Set)


Requirements
Service training part 2

CAUTION!

ESD-sensitive components
To prevent damage to ESD-sensitive components, an ESD-protected environment must be set up.

WARNING!

Carry out final tasks.


To finish the task, the following steps must be carried out in order to ensure error-free use.
n Updating the software
n Validating the software (⇨ "Validate the Software", page 80).
n Carrying out the inspection (⇨ "Inspection", page 33).

WARNING!

Eliminate safety risks!


Disconnect the CARDIOHELP from the external power supply and remove the batteries before carrying
out maintenance.

1 Open the device (⇨ "Opening the Device", page 108).

Sensor panel interior


2 Replace sensor panel.
3 Close the device (⇨ "Closing the Device", page 110).
4 Carry out a software update.

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5 Validate the software (⇨ "Validate the Software", page 80).


6 Carry out a complete inspection (⇨ "Inspection", page 33).
u Sensor panel replaced.
u Inspection after repair has been carried out.

6.8 Replacing the LED Foil


Requirements
Service training part 2

WARNING!

To finish the task, the following step must be carried out in order to ensure error-free use.
n Carrying out the inspection (⇨ "Inspection", page 33).

1 Open the device (⇨ "Opening the Device", page 108).

LED foil
2 Remove LED foil.
3 Clean the surface of LED foil with isopropanol.
4 Attach the new LED foil on its place.

Installing LED foil

CAUTION!

Do not kink or bend the LED foil during installation.

5 Ensure that the LED foil is adhered in the correct position.

CAUTION!

The self-adhesive side of the LED foil has a total curing time of 24 h.
After a curing time of 20 min the adhering is firm enough (60% of total firmness) to continue the
installation.

6 Close the device (⇨ "Closing the Device", page 110).


7 Carry out a complete inspection (⇨ "Inspection", page 33).
u LED foil replaced.
u Inspection after repair has been carried out.

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6.9 Replacing the DIGIFLOW PCB


Requirements
Service training part 2

WARNING!

To finish the task, the following step must be carried out in order to ensure error-free use.
n Carrying out the inspection (⇨ "Inspection", page 33).

1 Open the device (⇨ "Opening the Device", page 108).

DIGIFLOW PCB

2 Unscrew all decorative slotted nuts with the required special


socket wrench.

Sensor panel

3 Disconnect motor cable [2] and fan drive cable [1].

Motor plug

4 Unscrew the screws of the sensor PCB.

Sensor PCB

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5 Carefully lift up the sensor PCB.

Sensor PCB connections

CAUTION!

The wires of soldered connectors can be bent very easily.

6 Disconnect the DIGIFLOW connection [3].


7 Unscrew the screws [4] of DIGIFLOW PCB.

DIGIFLOW PCB
8 Replace the DIGIFLOW PCB using a torque of 0.2 Nm and Loctite 270.

CAUTION!

Make sure that the contact between DIGIFLOW PCB and the heat conductive foil is sealed with silicone
(Momentive TSE397).

CAUTION!

Make sure that no silicone is in contact with the connector.

9 Reconnect the DIGIFLOW connection [3].


10 Carefully attach sensor PCB and affix it.
11 Reconnect motor cable [2] and fan drive cable [1].
12 Screw in all decorative slotted nuts with the special socket wrench.
13 Close the device (⇨ "Closing the Device", page 110).
14 Carry out a complete inspection (⇨ "Inspection", page 33).
u DIGIFLOW PCB replaced.
u Inspection after repair has been carried out.

6.10 Replacing Battery PCB


Requirements
Service training part 2

CAUTION!

ESD-sensitive components
To prevent damage to ESD-sensitive components, an ESD-protected environment must be set up.

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WARNING!

To finish the task, the following step must be carried out in order to ensure error-free use.
n Carrying out the inspection (⇨ "Inspection", page 33).

1 Open the device (⇨ "Opening the Device", page 108).

Battery PCB

2 Unscrew the 9 screws of the battery housing cover and remove


the cover.

Battery housing cover

3 Unscrew the 5 hex nuts [1].

Battery PCB
4 Position the battery PCB and tighten housing cover.
5 Easily fix the battery housing cover.
6 Carefully insert the batteries and adjust the battery PCB to the
battery connections.

Insert batteries
▶ First insert battery [1].
▶ Second insert battery [2].

CAUTION!

Be aware that the battery connectors are sensitive.

7 Tighten the battery PCB with a torque of 0.3 Nm. Do not use Loctite!
8 Tighten the battery housing cover with a torque of 0.3 Nm and Loctite 270.
9 Remove the batteries.
10 Close the device (⇨ "Closing the Device", page 110).
11 Carry out a complete inspection (⇨ "Inspection", page 33).
u Battery PCB replaced.
u Inspection after repair has been carried out.

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6.11 Removing Battery Housing


Requirements
Service training part 2

CAUTION!

ESD-sensitive components
To prevent damage to ESD-sensitive components, an ESD-protected environment must be set up.

WARNING!

To finish the task, the following step must be carried out in order to ensure error-free use.
n Carrying out the inspection (⇨ "Inspection", page 33).

1 Open the device (⇨ "Opening the Device", page 108).


2 Unscrew the 9 screws (M2,5x8) of the battery housing cover and
remove the cover.

Battery housing cover

3 Unscrew the 4 screws (M4 x 8) of battery housing.

Battery housing

4 To remove the battery housing, move it to the position as shown in


the picture. Lift the right side up and remove it from the
CARDIOHELP device.

Removing the battery housing

Behind battery housing

NOTE

Perform the necessary steps of service work.

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▶ Necessary steps could be:


- Replacement of speaker (⇨ "Replacing Speaker", page 73).
- Replacement of backlight inverter (⇨ "Replacing Backlight Inverter", page 118).
- Replacement of the HMI PCB (⇨ "Replacing HMI PCB", page 119).
- Replacement of power supply (⇨ "Replacing Mains Power Supply", page 124).
- Replacement of female connectors (⇨ "Replacing Female Connectors", page 128).
6.11.1 Assemble Battery Housing
1 Replace the gasket sealing (⇨ "Replacing Gasket Sealing", page 117).
2 Position the battery housing cover.
3 Carefully insert the batteries and adjust the battery PCB to the
battery connectors.

Insert batteries
▶ First insert battery [1].
▶ Second insert battery [2].

CAUTION!

Be aware that the battery connectors are sensitive.

4 Tighten the battery housing cover with a torque of 0.3 Nm and Loctite 270.
5 Close the device (⇨ "Closing the Device", page 110).
6 Carry out a complete inspection (⇨ "Inspection", page 33).
u Inspection after repair has been carried out.

6.12 Replacing Gasket Sealing


Requirements
Service training part 2

CAUTION!

ESD-sensitive components
To prevent damage to ESD-sensitive components, an ESD-protected environment must be set up.

WARNING!

To finish the task, the following step must be carried out in order to ensure error-free use.
n Carrying out the inspection (⇨ "Inspection", page 33).

1 Open the device (⇨ "Opening the Device", page 108).


2 Remove the battery housing (⇨ "Removing Battery Housing", page 116).
3 Remove the backlight inverter (⇨ "Replacing Backlight Inverter", page 118).

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6.12.1 Replacement of Heat Sink Sealing


1 Unscrew the hex nuts [2] of the left heat sink [1].

Heat sink left


2 Remove the left heat sink.
3 Remove the sealings on both sides of the heat sink and clean the heat sink with isopropanol.
4 Stick the new sealings on the heat sink.
5 Reassemble and fix the left heat sink with a torque of 1 Nm and Loctite 270.
6 Unscrew the hex nuts [4] of the right heat sink [5].

Heat sink right


7 Remove the right heat sink [5].
8 Remove the sealings from the heat sink at both sides and clean the heat sink with isopropanol.
9 Stick the new sealings on the heat sink.
10 Reassemble and fix the right heat sink with a torque of 1 Nm and Loctite 270.
11 Assemble the backlight inverter (⇨ "Assemble the Backlight Inverter", page 119).
12 Assemble the battery housing (⇨ "Assemble Battery Housing", page 117).
6.12.2 Replacement of Sensor Panel Sealing
1 Remove the senor panel sealing [3].

Sensor panel exterior


2 Clean the sealing surface with isopropanol.
3 Attach the new sensor panel sealing with the scotch layer to the housing frame.

NOTE

Pay attention to the right position of the screw holes.

4 Close the device (⇨ "Closing the Device", page 110).


5 Carry out a complete inspection (⇨ "Inspection", page 33).
u Gasket sealing replaced.
u Inspection after repair has been carried out.

6.13 Replacing Backlight Inverter


Requirements
Service training part 2

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CAUTION!

ESD-sensitive components
To prevent damage to ESD-sensitive components, an ESD-protected environment must be set up.

WARNING!

To finish the task, the following step must be carried out in order to ensure error-free use.
n Carrying out the inspection (⇨ "Inspection", page 33).

1 Open the device (⇨ "Opening the Device", page 108).

Backlight inverter
2 Remove the battery housing (⇨ "Removing Battery Housing", page 116).
3 Disconnect the two plugs [1] of backlight inverter.

Backlight inverter
4 Unscrew the screws [2] of the backlight inverter.
5 Remove the backlight inverter and place it on the ESD workstation.

NOTE

Perform necessary steps of service work.

▶ Additional steps could be:


- Replacement of backlight inverter.
- Replacement of the HMI PCB (⇨ "Replacing HMI PCB", page 119).
6.13.1 Assemble the Backlight Inverter
1 Mount the backlight inverter with a torque of 0.5 Nm. Do not use Loctite! [2].
2 Connect the two plugs of backlight inverter.
3 Assemble the battery housing (⇨ "Assemble Battery Housing", page 117).
4 Close the device (⇨ "Closing the Device", page 110).
5 Carry out a complete inspection (⇨ "Inspection", page 33).
u Backlight inverter replaced.
u Inspection after repair has been carried out.

6.14 Replacing HMI PCB


Requirements
Service training part 2

CAUTION!

ESD-sensitive components
To prevent damage to ESD-sensitive components, an ESD-protected environment must be set up.

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WARNING!

To finish the task, the following steps must be carried out in order to ensure error-free use.
n Updating the software
n License file needed
‒ Open a technical support case via MSupport.
Tell us the serial numbers of the CARDIOHELP device and the new HMI PCB.
n Carrying out the inspection (⇨ "Inspection", page 33).

HMI PCB
1 Open the device (⇨ "Opening the Device", page 108).
2 Remove the battery housing (⇨ "Removing Battery Housing",
page 116).

Battery housing
3 Remove the backlight inverter (⇨ "Replacing Backlight Inverter", page 118).
4 Open the 2 locks [1] of the white flat cable with a thin slotted
screwdriver.

Flat cable HMI

CAUTION!

Do not kink, bend or load the flat cable.

5 Remove the flat cable [2] from HMI PCB.

Reconnected flat cable HMI

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6 Remove all plugs from HMI PCB.

HMI PCB
7 Remove sealing from connector X13.
8 Unscrew the 6 marked (blue) screws.
9 Unscrew the 3 marked (red) hex nuts of HMI PCB
10 Remove the HMI PCB and place it on the ESD workstation.

HMI PCB

NOTE

Perform necessary steps of service work.

▶ Additional steps could be:


- Replacement of the HMI PCB.
- Replacement of display and touchpanel (⇨ "Replacing Display and Touch Panel", page 122).
- Replacement of rotary encorder (⇨ "Replacing Rotary Encoder", page 126).
- Replacement of equipotential bonding pin (⇨ "Replacing Equipotential Bonding Pin", page 129).

CAUTION!

For replacing HMI PCB.


Remove SD-card and insert it into the new HMI PCB.

6.14.1 Assemble the HMI PCB


1 Preassemble the sealing plate for the HMI according to the drawing.
2 Attach a thin film of Hylomar sealant on the sheet metal side of the sealing plate.
3 Push the sealing plate for the HMI with the sheet metal side over the threaded welded bolts on the
socket plate.
4 Align the sealing plate at the socket openings.
5 Push the flexible part of the HMI board at the flexible conductor over the threaded welded bolts on the
sealing plate.

CAUTION!

Make sure that the sockets are aligned with the corresponding slots.

6 Fasten the board with 3.2 mm washers and M3 screws, with a torque of 0.5 Nm and Loctite 270, onto
the socket plate.
7 Mount the HMI PCB using 6 M2.5 screws marked (blue) with a torque o 0.3 Nm and Loctite 270.

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8 For M3 screws use a torque of 0.5 Nm. Do not use Loctite!

HMI PCB
9 Reconnect all plugs.

CAUTION!

Secure the HMI sensor bridge redundancy connection with 1 to 2 drops of Loctite 286.
Make sure to process the adhesive according to the manufacturer's specifications!

10 Connect the flat cable and close its locks.

CAUTION!

Make sure that the flat cable is mounted correctly.

11 Assemble the backlight inverter (⇨ "Assemble the Backlight Inverter", page 119).
12 Perform the IPC function test (⇨ "IPC Function Test", page 95).

HMI tester
13 Assemble the battery housing (⇨ "Assemble Battery Housing", page 117).
14 Close the device (⇨ "Closing the Device", page 110).
15 Save device serial number on the HMI PCB.
16 Carry out a software update (⇨ "Carry Out Software Update", page 85).
17 Carry out the licensing (⇨ "Licensing", page 90).
18 Carry out a complete inspection (⇨ "Inspection", page 33).
u HMI PCB replaced.
u Device serial number is saved on the HMI PCB.
u Inspection after repair has been carried out.

6.15 Replacing Display and Touch Panel


Requirements
Service training part 2

CAUTION!

ESD-sensitive components
To prevent damage to ESD-sensitive components, an ESD-protected environment must be set up.

WARNING!

Replacement of the touch panel could create display damage.

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WARNING!

To finish the task, the following step must be carried out in order to ensure error-free use.
n Carrying out the inspection (⇨ "Inspection", page 33).

CAUTION!

Do not kink or bend the flat cables of touch panel.

Touchpanel and display


1 Open the device (⇨ "Opening the Device", page 108).
2 Remove the battery housing (⇨ "Removing Battery Housing",
page 116).

Battery housing
3 Remove the backlight inverter (⇨ "Replacing Backlight Inverter", page 118).
4 Remove HMI PCB (⇨ "Replacing HMI PCB", page 119).
5 Remove display from the device.

Installing display
6 Disconnect mass cable of the touch panel.
7 Clean the touch panel surface with isopropanol.
8 Stick the new touch panel on the panel surface.

Insert touch panel


9 Seal the gap between the touch panel and the enclosure with silicone (Elastosil E41).

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10 Connect the mass cable with a torque of 1Nm. Do not use Loctite!

Rearview touch panel

11 Replace the display in the display mounting.

Display backside

CAUTION!

Do not forget the distance washer between display and display mounting.

12 Install the display with its display mounting.


13 Install the display with its display mounting using thread-forming tapping screws with a torque of 0.5
Nm. Do not use Loctite!
14 For M4 screws with a torque of 1 Nm use Loctite 270.

Display backside
▶ Before installing, remove the protection foil.

CAUTION!

Pay attention to straight alignment.

15 Assemble HMI PCB (⇨ "Assemble the HMI PCB", page 121).


16 Assemble the backlight inverter (⇨ "Assemble the Backlight Inverter", page 119).
17 Assemble the battery housing (⇨ "Assemble Battery Housing", page 117).
18 Close the device (⇨ "Closing the Device", page 110).
19 Carry out a complete inspection (⇨ "Inspection", page 33).
u Display and/or touch panel replaced.
u Inspection after repair has been carried out.

6.16 Replacing Mains Power Supply


Requirements
Service training part 2

CAUTION!

ESD-sensitive components
To prevent damage to ESD-sensitive components, an ESD-protected environment must be set up.

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WARNING!

To finish the task, the following step must be carried out in order to ensure error-free use.
n Carrying out the inspection (⇨ "Inspection", page 33).

Mains power supply


1 Open the device (⇨ "Opening the Device", page 108).
2 Remove the battery housing (⇨ "Removing Battery Housing",
page 116).

Battery housing
3 Remove the backlight inverter (⇨ "Replacing Backlight Inverter", page 118).
4 Remove the heat sinks (⇨ "Replacement of Heat Sink Sealing", page 118).
5 Remove AC connector plug (⇨ "Replacing AC Connector Plug", page 130).
6 Disconnect power supply cable [1] from HMI PCB.

Power supply cable


7 Disconnect fan cables [2] from HMI PCB.
8 Unscrew the screws [3].

Mains power supply


9 Loosen the screws [4] of the metal plate and move the metal plate to the left.
10 Replace mains power supply.
11 Fix the mains power supply with screws [3] + [4], with a torque of 1 Nm and Loctite 270.
12 Connect power supply cable [1] to the HMI PCB.
13 Connect fan cables [2] to the HMI PCB.
14 Connect the HMI tester to the CARDIOHELP (⇨ "IPC Function Test", page 95).
15 Switch on the fan switch and check the function of the power supply fans.
16 Assemble the heat sinks (⇨ "Replacement of Heat Sink Sealing", page 118).
17 Assemble the AC connector plug (⇨ "Replacing AC Connector Plug", page 130).
18 Assemble the backlight inverter (⇨ "Assemble the Backlight Inverter", page 119).

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19 Assemble the battery housing (⇨ "Assemble Battery Housing", page 117).


20 Close the device (⇨ "Closing the Device", page 110).
21 Carry out a complete inspection (⇨ "Inspection", page 33).
u Power supply unit replaced.
u Inspection after repair has been carried out.

6.17 Replacing Rotary Encoder


Requirements
Service training part 2

CAUTION!

ESD-sensitive components
To prevent damage to ESD-sensitive components, an ESD-protected environment must be set up.

WARNING!

To finish the task, the following step must be carried out in order to ensure error-free use.
n Carrying out the inspection (⇨ "Inspection", page 33).

Rotary encoder
1 Remove the rotary knob (⇨ "Replacing the Rotary Knob", page 102).
2 Open the device (⇨ "Opening the Device", page 108).
3 Remove the battery housing (⇨ "Removing Battery Housing",
page 116).

Battery housing
4 Remove the backlight inverter (⇨ "Replacing Backlight Inverter", page 118).
5 Remove HMI PCB (⇨ "Replacing HMI PCB", page 119).
6 Unscrew the hex nut.

Rotary encoder
7 Remove the rotary encoder.
8 Remove silicon and clean the surface.
9 Replace the rotary encoder.

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6.17.1 Assemble Rotary Encoder


1 Attach Hylomar on the rotary encoder.

Attach Hylomar

2 Position the rotary encoder.

Position of rotary encoder

NOTE

Make sure that the connector is placed at the enclosure and encoder PCB is parallel to the enclosure.

3 Fix the rotary encoder with spring washer and the hex nut and pull
it with a torque of maximum 1.8 Nm.

Rotary encoder
▶ Use a torque wrench.
4 Seal the gap between the touch panel and the enclosure with
silicone (Elastosil E41).

Sealing rotary encoder


5 Connect ribbon cable to the rotary encoder connector.
6 Assemble HMI PCB (⇨ "Assemble the HMI PCB", page 121).
7 Assemble the backlight inverter (⇨ "Assemble the Backlight Inverter", page 119).
8 Assemble the battery housing (⇨ "Assemble Battery Housing", page 117).
9 Close the device (⇨ "Closing the Device", page 110).
10 Assemble rotary knob (⇨ "Assemble the Rotary Knob", page 102).
11 Carry out a complete inspection (⇨ "Inspection", page 33).
u Rotary encoder replaced.
u Inspection after repair has been carried out.

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6.18 Replacing Female Connectors


Requirements
Service training part 2

Nut driver

Following tools are required:


n Spark plug wrench 11 mm with a torque of 1.3 Nm (for ECG connector)
n Spark plug wrench 14 mm with a torque of 2.5 Nm (for CAN connector)
n Spark plug wrench 17 mm with a torque of 4 Nm (for DC connector)
n Spark plug wrench 22 mm with a torque of 4 Nm (for emergency mode button)
All hex drive adapters have a 1/4 inch hex drive connection

CAUTION!

ESD-sensitive components
To prevent damage to ESD-sensitive components, an ESD-protected environment must be set up.

WARNING!

To finish the task, the following step must be carried out in order to ensure error-free use.
n Carrying out the inspection (⇨ "Inspection", page 33).

1 Open the device (⇨ "Opening the Device", page 108).


2 Remove the battery housing (⇨ "Removing Battery Housing",
page 116).

HMI PCB

1 DC device connection plug


2 CAN-bus connection plug
3 ECG connection plug
4 Emergency mode button plug

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3 Disconnect the required cabel [1 … 4] from HMI PCB.

Mains power supply

1 DC device connector
2 CAN connector
3 ECG connector
4 Emergency mode button

4 Replace the damaged female connector with the adequate spark


plug wrench. See above which tools are required.

Front connections

CAUTION!

Do not touch the PCB‘s with the wrenches, because they will be damaged.
Pay attention to the correct position of the red dots and the connectors will not rotate.

5 Connect the female connector at HMI PCB.


6 Assemble the battery housing (⇨ "Assemble Battery Housing", page 117).
7 Close the device (⇨ "Closing the Device", page 110).
8 Carry out a complete inspection (⇨ "Inspection", page 33).
u DC device connector replaced.
u CAN connector replaced.
u ECG connector replaced.
u Emergency mode button replaced.
u Inspection after repair has been carried out.

6.19 Replacing Equipotential Bonding Pin


Requirements
Service training part 2

CAUTION!

ESD-sensitive components
To prevent damage to ESD-sensitive components, an ESD-protected environment must be set up.

WARNING!

To finish the task, the following step must be carried out in order to ensure error-free use.
n Carrying out the inspection (⇨ "Inspection", page 33).

1 Open the device (⇨ "Opening the Device", page 108).

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2 Remove the battery housing (⇨ "Removing Battery Housing",


page 116).

Battery housing

3 Unscrew the hex nut.

Mains power supply

5 Equipotential bonding pin


4 Remove the grounding cables (3 pcs.) from equipotential bonding pin.
5 Unscrew the hex nut and replace the equipotential bonding pin.

Front connections

NOTE

Install the colored indication disk.

6 Connect all grounding wires and secure them with a hex nut SW 10 with a torque of 3 Nm. Do not use
Loctite!
7 Assemble the battery housing (⇨ "Assemble Battery Housing", page 117).
8 Close the device (⇨ "Closing the Device", page 110).
9 Carry out a complete inspection (⇨ "Inspection", page 33).
u Equipotential bonding pin replaced.
u Inspection after repair has been carried out.

6.20 Replacing AC Connector Plug


Requirements
Service training part 2

CAUTION!

ESD-sensitive components
To prevent damage to ESD-sensitive components, an ESD-protected environment must be set up.

WARNING!

To finish the task, the following step must be carried out in order to ensure error-free use.
n Carrying out the inspection (⇨ "Inspection", page 33).

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AC connector plug
1 Open the device (⇨ "Opening the Device", page 108).
2 Remove the battery housing (⇨ "Removing Battery Housing",
page 116).

Battery housing

3 Cut the cable tie [1].

AC connector plug
4 Disconnect the grounding wire [2].
5 Unscrew the two screws [3].

Front connections
6 Disconnect the plug from AC connector PCB.
7 Replace the AC connector plug.
8 Connect plug at AC connector PCB.
9 Seal plug with a thin film of Hylomar.
10 Attach the AC connector plug with two screws [3] with a torque of 0.5 Nm and Loctite 270.
11 Connect grounding wire [2] at AC connector plug.

AC connector plug
12 Secure the wire with a new cable tie [1].
13 Assemble the battery housing (⇨ "Assemble Battery Housing", page 117).
14 Close the device (⇨ "Closing the Device", page 110).

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15 Carry out a complete inspection (⇨ "Inspection", page 33).


u AC connector plug replaced.
u Inspection after repair has been carried out.

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| CARDIOHELP System | 7 Initial Set-Up | 133 |

7 Initial Set-Up
Initial set-up by the service technician is not obligatory.
An end-of-line protocol is provided for the device, enabling the initial set-up by authorized persons to be
carried out.
Personnel requirements for initial set-up
Authorized persons must be able to prove that they have completed the CARDIOHELP user introduction.
Further information on the initial set-up is available in the Instructions for Use.

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| 134 | 8 Error Diagnosis | CARDIOHELP System |

8 Error Diagnosis

8.1 Possible Causes of Error


Error description Possible cause Task

Device does not start Batteries empty Connect the CARDIOHELP to the external
External power supply not connected power supply with the power cable.
Batteries are deeply discharged Remove and replace batteries (⇨ "Re-
Battery defective
placing the Batteries", page 67).
Batteries too warm Allow CARDIOHELP to cool down. Try to
Device too warm find the cause of overheating.
On/Off button defective The controls foil must be replaced. Con-
tact MCP-HTSC.
Batteries empty, mains filter fuse Change the mains filter fuse. Try to find
broken the causes of the defective mains filter
fuse.
Sensor PCB defective Completely replace the sensor panel (⇨
"Replacing the Sensor Panel (Set)", page
111).
HMI PCB defective The HMI PCB must be replaced. Contact
MCP-HTSC.

Touchscreen - Touchscreen locked Unlock the controls.


Settings via the touchscreen are not pos-
sible

Touchscreen - Incorrect calibration of the Calibrate the touchscreen (⇨ "Calibrate


Settings are only possible with difficulty touchscreen
the Touchscreen", page 78).
and inaccuracy

Touchscreen - Incorrect calibration of the Calibrate the touchscreen (⇨ "Calibrate


entry of the service password is not possi- touchscreen
the Touchscreen", page 78).
ble.

Touchscreen - Settings [Brightness/volume] are too Check the brightness settings, see In-
display too dark dark. structions for Use “Changing Brightness/
volume”
Night mode activated Deactivate the night mode.
(ICU application)

Touchscreen - LVDS display cable loose. Contact MCP-HTSC.


Display colors shifted

Touchscreen - LVDS display cable broken. Contact MCP-HTSC.


System starts, display stays black Backlight inverter defective
Display defective

Touchscreen - Connection to HMI PCB defective Contact MCP-HTSC.


Display is mirror-inverted LVDS display cable defective (mirror
pin)
Poor contact

Self-test: Warning buzzer 1 defective Replace the sensor panel (kit) (⇨ "Replac-
Warning buzzer 1 does not generate an
ing the Sensor Panel (Set)", page 111).
alarm

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| CARDIOHELP System | 8 Error Diagnosis | 135 |

Self-test: Warning buzzer 2 defective Replace the sensor panel (kit) (⇨ "Replac-
Warning buzzer 2 does not generate an
ing the Sensor Panel (Set)", page 111).
alarm

Self-test: Volume setting too quiet Check the volume settings, see Instruc-
Speaker does not generate an alarm tions for Use “Changing Brightness/Vol-
ume”
Speaker defective Contact MCP-HTSC.

PC-aided function test Program error or transmission error Contact MCP-HTSC.


Alarm chain not passed

PC-aided function test LEDs and/or buttons are defective Contact MCP-HTSC.
LEDs and/or buttons do not function Program error or transmission error Contact MCP-HTSC.

PC-aided function test Rotary encoder is defective Contact MCP-HTSC.


Rotary knob is non-functional Program error or transmission error Contact MCP-HTSC.

PC-aided function test Program error or transmission error Contact MCP-HTSC.


Night mode

USB data exchange is not possible. USB stick is not plugged in. Insert the USB stick.
USB stick not formatted with FAT/ Use the USB stick recommended by MA-
FAT32. QUET.
USB stick has insufficient storage Use a different USB stick or delete the
capacity. data.
Speed is not at 0 RPM. Turn the speed to 0 RPM.
CARDIOHELP does not have a valid Inform the customer that a CARDIOHELP-
CARDIOHELP-i license i license is required for this.
USB data exchange fails (Internal Switch the CARDIOHELP off and on. Try
USB interface is defective). the data exchange once more.
Contact MCP-HTSC.
USB stick is not compatible. Use the USB stick recommended by MA-
QUET.

Data exchange via the Ethernet interface Ethernet connection is nonfunctional. -


is not possible.

Data exchange via the ECG interface is ECG connection is nonfunctional. -


not possible.

The message no batteries available is dis- Connection between the battery PCB Check the connection between the battery
played although batteries are inserted. and the sensor PCB is defective. PCB and the sensor PCB.
Sensor PCB defective. Check the sensor PCB.
Battery PCB defective. Check the battery PCB.
Contact MCP-HTSC.

Zero flow mode cannot be activated. “Zero flow mode“ button defective The controls foil must be exchanged. Con-
tact MCP-HTSC.

No or insufficient blood flow Inconsistent software versions Check the software versions (⇨ "Validate
the Software", page 80).

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| 136 | 9 Diagrams | CARDIOHELP System |

9 Diagrams

9.1 Access Layout


9.1.1 HMI PCB

HMI PCB

X1 Speaker X12 USB stick


X2 Backlight inverter X13 Power for sensor PCB
X3 Display X14 Rotary knob encoder
X4 Alarm output X15 USB type B
X5 SD card X16 Emergency button
X6 -- X17 Touchpanel buttons
X7 Ethernet X18 Touchscreen
X8 Power supply fan 1 X19 DC input
X9 Power supply fan 2 X20 ECG signal to sensor PCB
X10 CAN input X21 Power supply 24 VDC
X11 Connection sensor PCB X22 ECG signal input

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9.1.2 Sensor PCB

Sensor PCB (back side)

X9 ECG Signal X15 Drive fan 1+2


X10 Battery data (from battery PCB) X16 Power supply (from HMI PCB)
X11 Cooler housing fan bottom X17 Connection HMI PCB
X13 Battery power (from battery PCB) X18 --
X14 Cooler housing fan top X19 Optional fan

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| 138 | 9 Diagrams | CARDIOHELP System |

MP1

7
14 2 14 2

X1 X3

6
13 1 13 1

7
X_PVEN X_PINT X_PART MP7
X_PAUX
6

G7
2
F9

1
MP5
G1
2
1

5mR
R77
X_INT-P&T
1
X_CLAMP
MP2

2 X2
H1

H2

R120
1R
22uH
L20

33uH
L16
MP6

L31
2,4uH
1 2 6 7
G10

68uH
L17

33uH
R93

L22
22mR
JP2

C98 1500uF
X_BUBBLE X_SO1

F18
X6
NP
F14

1 X7
1500uF C133
22mR
R58

MP4
JP1

L14
2,4uH

JP-QUARZ1
1 8 H3 G9
16MHz
V45
Si7463DP
4 5
F/TCW-05
8

5
Si7463DP

1
V46
V35

SiR470DP
L7
2,4uH

4
2,4uH

8
L2

5mR
R103
4

MP3
1
V34
Si7463DP

33mR
R36
8

5
Si7463DP

8
V24

X5
1

4
4

1
V25
Si7463DP

L13
2,4uH

F12

X_LEVEL X_TVEN X_TART


5

11,30uH
R55

L6 JP4
R115
7,5mR

3mR
R16
L1
742792902

L19
6,8uH

X4

L11
R95
7,5mR

6,8uH

L30
1

JP3
4

1
V61

1 4
MAQUET CARDIOPULMONARY 7,5mR
Dat
Date: 23.8.10 R142
5

Version: M300-0003-E00 2 3

X_EXTERNAL-DRIVE

Sensor PCB (front side)

X1 LED foil (Segment 1-12) X4 Digiflow PCB


X2 Drive X5 --
X3 LED foil (Segment 13-25)

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9.1.3 Battery PCB

Battery PCB (front side)

1 X1

X2
MAQUET CARDIOPULMONARY
Dat
Date: 19.3.10
Version: M300-0006-F00

Battery PCB (back side)

X1 Battery data
X2 Battery power
9.1.4 Power Supply PCB

X2

X1
X3

Power supply PCB

X1 AC input 100 ... 240 VAC


X2 not used
X3 DC output 24 VDC

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9.1.5 Backlight Inverter

X1

X2

Backlight inverter

X1 DC input 10.8 ... 13.2 VDC


X2 AC output 655 Vrms
9.1.6 DIGIFLOW PCB

X1
P100

P102 X2
1 2 3 4 5 6 7 8 9

Digiflow PCB

X1 Flow/Bubble sensor
X2 Sensor PCB

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| CARDIOHELP System | 9 Diagrams | 141 |

9.2 Service Protocol

Service protocol, page 1

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Service protocol, page 2

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Copyright Maquet Cardiopulmonary GmbH
| CARDIOHELP System | 9 Diagrams | 143 |

Service protocol, page 3

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Copyright Maquet Cardiopulmonary GmbH
| 144 | 9 Diagrams | CARDIOHELP System |

Service protocol, page 4

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9.3 Attachment for Service Protocol

Attachment for service protocol

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| 146 | 9 Diagrams | CARDIOHELP System |

9.4 Status Report

Status report

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| CARDIOHELP System | 9 Diagrams | 147 |

9.5 Connecting Diagram Nurse Call

1 COMMON
2 COMMON
3 NC
4 NO
1234

Nurse call

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9.6 Wiring Diagram

Wiring diagram

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Copyright Maquet Cardiopulmonary GmbH
| CARDIOHELP System | 10 Change History | 149 |

10 Change History
Tab. 1: Change History - 3.3 EN 05

Chapter Changes from Version 04 to 05


1.1 Service Support Information Added Chapter:
Cardiopulmonary Headquaters
Technical Support Center
Hotline: +49 7222 932 1107
Mo-Fr / 8a.m. to 5p.m. CET
OneSupport https: //onesupport.maquet.com
1.6.1 Abstract of Screw Torque Values torque Nm/lbf-in changed
2.11.13 Battery Old battery type (CGR18650CG / M350-0149-BA0 /
701049130/2): Charging time 5 h max. n
New battery type (NCR18650A / M350-0149-C00 /
701049130/3): Charging time 7h max.
3.2.4 Transport Guard Check New chapter Transport Guard Check added
3.3.2 CARDIOHELP Emergency Drive Moved complete chpt. 3.3.2 CARDIOHELP Emergency
Drive down to chpt. 3.3.4 Connections
3.5.2 Manual Function Test Added sentence:
Touchscreen calibration - passed / failed
4.1 Cleaning the Rotary Knob Pull hex nut with a torque of 1.4 Nm
4.2 Replacing the Batteries 5. Loosen the screws of the battery lid.
9. Secure the battery lid with the force of 0.3 Nm and using
Loctite 270.
4.3 Replacing Fan Drive 7. Assemble the fans with a force of 0.3 Nm and Loctite
270.
8. Assemble the fans with a force of 0.5 Nm and Loctite 270
4.4 Replacing Battery Housing Fan 3. Unscrew the 11 screws
5. Unscrew the screws of the fan mountings
4.5 Replacing Mains Power Supply Fan 3. Unscrew the 8 screws.
5. Fix the fans with the screws with a force of 0.5 Nm and
Loctite 270.
4.6 Replacing Speaker 7. Affix the new speaker with a force of 1Nm and Loctite
270.
4.7 Lubricating the Emergency Drive Added:
5. If the emergency drive does not have notches, use M3X6
mm screws.
6. If the emergency drive has notches, use M3X8 mm
screws.
9. Attach the guard plate using M4 screws and the washer
with a torque of 2.8 Nm and Loctite 270.
10. Attach the emergency drive and screw in the plastic
washer using M3 screws, with a torque of 0.75 Nm and
Loctite 270.
11. Reassemble the guard plate using M4 screws and the
washer with a torque of 1.5 Nm and Loctite 270.
12. Reassemble the rotor and screw in the plastic washer
using M3 screws, with a torque of 1 Nm and Loctite 270.
6 Repair Caution
Secure all screws with Loctite 270, unless stated otherwise.
Warning added:
Carry out final tasks.
6.1.1 Assemble the Rotary Knob 2. Value changed from 2.5 Nm to 1.4 Nm
6.3.1 Assemble the Guard 0.5 Nm and Loctite 270 added

Service Manual | 3.3 | EN | 05


Copyright Maquet Cardiopulmonary GmbH
| 150 | 10 Change History | CARDIOHELP System |

6.4.1 Dismantling the Emergency Drive Added:


Attach the guard plate using the M4 screw and the washer
with a torque of 2.8 Nm and Loctite 270.
Attach the emergency drive and screw in the M3 screws
with plastic washer, with a torque of 0.75Nm and Loctite
270.
6.4.2 Replacing the Emergency Drive PCB Attach the emergency drive with a force of 0.75Nm and
Loctite 270 and using an M3 screw, screw in the metal
screws with plastic washer.
Deleted: Attach the new emergency drive PCB
6.6 Closing the Device 3. Attach the grounding conductor using a torque wrench,
with a force of 1Nm. Do not use Loctite!
4. Attach the sensor panel to the CARDIOHELP with a
torque of 0.5 Nm and Loctite 270.
Use a maximum torque of 0.5 Nm (4.4lbf-in).
6.9 Replacing the DIGIFLOW PCB 6. Replace the DIGIFLOW PCB using a torque of 0.2 Nm
and Loctite.
6.10 Replacing Battery PCB 2. Unscrew the screws of the battery housing cover and
remove the cover.
6.10 Replacing Battery PCB 4./5. Position the battery PCB and tighten housing cover
6.Carefully insert the batteries and adjust the battery PCB
to the battery connections.
7. Tighten the battery PCB with a torque of 0.3 Nm. Do not
use Loctite!
8. Tighten the battery housing cover with a torque of 0.3
Nm and Loctite 270.
6.11.1 Assemble Battery Housing 2. Position the battery housing cover.
3. Carefully insert the batteries and adjust the battery PCB
to the battery connectors
4. Tighten the battery housing cover with a torque of 0.3
Nm and Locite 270.
6.12.1 Replacement of Heat Sink Sealing 5. Reassemble and fix the left heat sink with a torque of 1
Nm and Loctite 270.
10. Reassemble and fix the right heat sink with a torque of
1 Nm and Loctite 270.
6.13 Replacing Backlight Inverter 4. Unscrew the screws of the backlight inverter.
6.13.1 Assemble the Backlight Inverter 1. Mount the backlight inverter with a torque of 0.5 Nm. Do
not use Loctite!
6.14.1 Assemble the HMI PCB 6. Fasten the board with 3.2 mm washers and a torque of
0.5 Nm and Loctite 270, on the socket plate.
7. Mount the HMI PCB using 6 M2.5 screws marked (blue)
with a torque of 0.3 Nm and Loctite 270.
For M3 screws use a torque of 0.5 Nm. Do not use Loctite!
6.15 Replacing Display and Touch Panel 10. Connect the mass cable with a torque of 1 Nm. Do not
use Loctite!
12. Install the display with its display mounting using
thread-forming tapping screws with a torque of 0.5 Nm. Do
not use Loctite!
For M4 screws with a torque of 1 Nm use Loctite 270
6.16 Replacing Mains Power Supply 11. Fix the mains power supply with screws 3+ 4, with a
torque of 1 Nm and Loctite 270.
6.17.1 Assemble Rotary Encoder 3. Fix the rotary encoder with spring washer and the hex
nut and pull it with a torque of maximum 1.8 Nm.

Service Manual | 3.3 | EN | 05


Copyright Maquet Cardiopulmonary GmbH
| CARDIOHELP System | 10 Change History | 151 |

6.18 Replacing Female Connectors Spark plug wrench 11 mm with a torque of 1.3 Nm (for ECG
connector)
Spark plug wrench 14 mm with a torque of 2.5 Nm (for CAN
connector)
Spark plug wrench 17 mm with a torque of 4 Nm (for DC
connector)
Spark plug wrench 22 mm with a torque of 4 Nm (for
emergency mode button)

All hex drive adapters have a 1/4 inch hex drive connection
6.19 Replacing Equipotential Bonding Pin 6. Connect all grounding wires and secure them a hex nut
SW 10 with a torque of 3 Nm. Do not use Loctite!
6.20 Replacing AC Connector Plug 10. Attach the AC connector plug with a torque of 0.5 Nm
and Loctite 270.
Changes throughout Service Manual MPower to Getinge Extranet
Correction of orthographic mistakes
Removed terms "torx" and "allen"

Service Manual | 3.3 | EN | 05


Copyright Maquet Cardiopulmonary GmbH
Copyright Maquet Cardiopulmonary GmbH · We reserve the right to make technical and construction changes.
® Maquet Registered Trademark · Order No. 70104.8520 · MCV-SM-10000825-EN-05 · NONUS · 2017-08

For local contact:


Please visit our website
www.maquet.com

Maquet Cardiopulmonary GmbH


Kehler Straße 31
76437 Rastatt GETINGE GROUP is a leading global provider of products and
GERMANY systems that contribute to quality enhancement and cost efficiency
within healthcare and life sciences. We operate under the three
Phone: +49 7222 932-0 brands of ArjoHuntleigh, GETINGE and MAQUET. ArjoHuntleigh
focuses on patient mobility and wound management solutions.
Fax: +49 7222 932-1888 GETINGE provides solutions for infection control within healthcare
info.cp@maquet.com and contamination prevention within life sciences. MAQUET
specializes in solutions, therapies and products for surgical
www.maquet.com interventions, interventional cardiology and intensive care.

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