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    Integrated Management System

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    The document discusses integrated management systems (IMS), which combine two or more standalone management systems, such as quality, environment, and occupational health and safety, into a single system. An IMS has one policy, one manual, and seamless business processes. It provides benefits like improved effectiveness, reduced audits, and lower costs. The principles of individual management system standards, such as customer focus, leadership and engagement, can be applied to IMS. Elements common to different standards like documentation, training, and management review can be integrated into a single IMS.

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    Integrated Management System

    Uploaded by

    Prof
    3K views52 pages
    The document discusses integrated management systems (IMS), which combine two or more standalone management systems, such as quality, environment, and occupational health and safety, into a single system. An IMS has one policy, one manual, and seamless business processes. It provides benefits like improved effectiveness, reduced audits, and lower costs. The principles of individual management system standards, such as customer focus, leadership and engagement, can be applied to IMS. Elements common to different standards like documentation, training, and management review can be integrated into a single IMS.

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    The document discusses integrated management systems (IMS), which combine two or more standalone management systems, such as quality, environment, and occupational health and safety, into a single system. An IMS has one policy, one manual, and seamless business processes. It provides benefits like improved effectiveness, reduced audits, and lower costs. The principles of individual management system standards, such as customer focus, leadership and engagement, can be applied to IMS. Elements common to different standards like documentation, training, and management review can be integrated into a single IMS.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    3K views52 pages

    Integrated Management System

    Uploaded by

    Prof
    The document discusses integrated management systems (IMS), which combine two or more standalone management systems, such as quality, environment, and occupational health and safety, into a single system. An IMS has one policy, one manual, and seamless business processes. It provides benefits like improved effectiveness, reduced audits, and lower costs. The principles of individual management system standards, such as customer focus, leadership and engagement, can be applied to IMS. Elements common to different standards like documentation, training, and management review can be integrated into a single IMS.

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    of 52

    INTEGRATED MANAGEMENT

    SYSTEMS

    IIMS Policy
    Most would like to start asking
    what is IMS.

    IMS simply stands for:


    Integrated Management System
    that entails 2 or more systems combined
    under a singular system for ease as well as
    effective management purpose.
    DEFINITION
    INTEGRATION
    Combination of various components into a complete and single
    unit.

    MANAGEMENT SYSTEM
    The method by which an organization plans, operates, and
    controls its activities and utilizes the resources of money, people,
    equipment, materials and information in order to meet its goals
    & objectives.

    INTEGRATED MANAGEMENT SYSTEM


    “An Integrated management system is a management system
    which integrates all components of a business in to one coherent
    system so as to enable the achievement of its purpose and
    mission”
    Genuine IMS should have . . .

    • One Policy

    • One Manual

    • One Seamless business process


    Old Thinking
    Thinking-- Stand Alone system

    HACCP
    Financial

    OHS
    Quality
    Environment

    Others

    “ If there’
    there’s a way to do it better……
    better……..
    Find it ”
    -Thomas Alwa Edison
    IMS Audit- Requirements

    Policy

    Common
    requirements Management System
    Components

    Specific requirements
    PRINCIPLES FOR INTEGRATION - BUSINESS
    APPROACH

    VISION STRATEGIC
    MISSION PLANNING
    NEEDS
    VALUES

    CRITICAL
    BUSINESS BUSINESS STRATEGIC PERFORMANCE
    ASSESSMENT PLANNING OBJECTIVES MEASURES

    Integrated Management System

    MANAGEMENT PROCESS DETERMINE


    REVIEW IMPROVEMENT PERFORMANCE
    VALUE DRIVERS
    QUALITY MANAGEMENT SYSTEM
    CONTINUAL IMPROVEMENT

    Management
    Responsibility

    Measurement,
    Resource analysis &
    Management improvement

    Input Product Product


    Output
    Realization Service

    Model of process approach


    OHSAS 18001 & ISO 14001 Model
    Continual
    Improvement

    Policy

    Management
    Review
    Planning

    Checking Implementation
    & &
    Corrective Operation
    Action
    Similarity in Management Model

    • Proactive / Preventive
    • PDCA
    • Continual Improvement
    Difference in Focus of Commitment

    • ISO9001:2000 (or 2008)


    Customer satisfaction
    • ISO14001:2004
    Requirements for environment protection
    by Society and Interested parties
    • BS OHSAS18001:2007
    Requirements for occupational health and
    safety by society and employees
    Different philosophy of 3MS

    • ISO9001:2000
    Customer focused – the basis for survival and
    development
    • ISO14001:2004
    Harmonized with society – Win-win strategy
    • BS OHSAS18001:2007
    Harmonized with the interests of employees
    – Win-win strategy
    Application of the basic
    principles of ISO9001:2000 in
    ISO14001 and BS OHSAS18001
    Principle 1 – Customer focused
    • Customer a focal point of every organization.
    Organization should understand and meet the
    current and future customer expectations.
    Application of Principle 1 in ISO14001
    • Specific sectors: sightseeing scene, organic food,
    environment protection equipment
    • EMS characteristics = Quality characteristics
    • Very important for customer satisfaction
    Application of Principle 1 in BS OHSAS18001
    • Workplace safety including hazards generated
    from outside sources
    • Consideration for unsafe practices due to
    behavior, ill health etc
    • Reduces the numbers of dual second-party audit
    Principle 2 - Leadership
    • Effective Leadership create an environment
    towards reaching an organization’s goal
    Application of Principle 2 in ISO14001
    • Consider the needs of the stakeholders such as
    customers, owner, employees, supplier and
    society
    • Set challenging EMS goals
    Application of Principle 2 in BS
    OHSAS18001
    • Consider the needs of the stakeholders such as
    customers, owner, employees, supplier and
    society
    • Demonstrate the concerns on the safety and
    health issues of employees and interested parties
    Principle 3 – Involvement of People
    • The involvement of every level of employee
    proves to beneficial to an organization
    Application of Principle 3 in ISO14001
    • Take the obligation to solve problems
    • Seek proactively the opportunities to improve
    • Regard ISO14001 as a good opportunity to lift
    the environmental protection awareness and
    skill of employees
    • Lift the image of organization
    • Be proud of your organization
    Application of Principle 3 in BS
    OHSAS18001
    • Take the obligation to solve problems
    • Seek proactively the opportunities to improve
    • Employees gain the feeling of safety and
    achievement from work
    Principle 4 – Process Approach

    • The end result is reached more efficiently when


    related resources and activities are managed as a
    process
    Application of Principle 4 in ISO14001
    • In planning of ISO14001 management system,
    adoption of input-output analysis method
    • For the key process to improve EMS
    performance, implement PDCA
    Application of Principle 4 in BS
    OHSAS18001
    • In planning of OHSAS18001 management
    system, analysis of processes
    • For the key process to improve OHS
    performance, implement PDCA
    Principle 5 – System approach to management
    • The overall management of interrelated
    processes adds to effectiveness and efficiency of
    an organization
    Application of Principle 5 in ISO14001 /
    BS OHSAS18001

    • Understand the interrelationship between


    processes and the environmental impact and
    occupational hazard that may befall on the
    environment and people working under the
    specific premises
    • PDCA mechanism to double check effectiveness
    Principle 6 – Continual improvement

    • Continual improvement is an ever-present goal


    of an organization
    Application of Principle 6 in ISO14001 /
    BS OHSAS18001

    • Adoption of PDCA as basic model


    • Adaptation to the continual developing
    expectation of interest parties and society
    Principle 7 – Factual approach to decision making

    • Decisions are based on reasonable and deductive


    analysis of data
    Application of Principle 7 in ISO14001

    • Identify environmental aspects on the basis of


    the data collected by IER
    • Establish corrective and preventive action on the
    basis of the data collected by surveillance
    • Evaluate the adequacy, suitability and
    effectiveness of EMS according to the results of
    internal audit
    Application of Principle 7 in
    BS OHSAS18001
    • Identify hazards on the basis of the data
    collected by IOR
    • Establish corrective and preventive action on the
    basis of the data collected by surveillance
    • Evaluate the adequacy, suitability and
    effectiveness of OHS according to the results of
    internal audit
    Principle 8 – Mutual beneficial supplier
    relationship

    • Mutual beneficial relationship between


    organization and suppliers is value-added for
    everyone involved
    Application of Principle 7 in ISO14001

    • Identify the significant environmental impact in


    the products and service of suppliers, establish
    procedure and communicate to suppliers
    • Build the relationship with suppliers on the basis
    of the social benefits and accountability
    Application of Principle 7 in
    BS OHSAS18001
    • Identify the significant hazards in the products
    and service of suppliers, establish procedure and
    communicate to suppliers
    • Build the relationship with suppliers on the basis
    of the social benefits and accountability
    Rationale for Integration
    Improved effectiveness
    Growing management system requirements
    Regulatory requirements
    Reduced number of audits per year
    Reduced costs
    Recognition
    Pressure to continuously improve
    Image building
    Corporate direction
    Marketing tool
    Elements to be integrated

    • Policy (especially EMS & OHS)


    • Objective
    • Structure and responsibility
    • Training, awareness and competence
    • Communication
    • Documentation control
    • Record management
    • Monitoring and measurement
    • Corrective and Preventive action
    • Internal audit
    • Management review
    Requirements of IMS
    Product realisation
    Control of product HIRA, OHS Mgt Prog
    and service Legal Regts,
    Emergency Preparedness
    Health &
    Quality
    Safety

    Common Organization & responsibility


    Requirements of Document Control
    Env aspects Management Review Records
    Env mgt program IMS
    Communication Audit ,Training
    Operational Control
    Non conformances
    Emergency prep
    Legal requirements Specific requirements
    Other Of the relevant standard
    Environment Mgt
    Systems
    IMS – Common Requirements

    • Policy , planning , Objectives

    • Identification of the system

    • Documentation /
    document and data control

    • Records and records management

    • Communication
    . . . Cont’d
    IMS – Common Requirements

    •Structure and responsibility


    •Management Review
    •Training , Awareness and competence
    •Audit and corrective action
    IMS - Specific Requirements

    Example::
    •Legal and other requirements
    • EMS / OHS management programs
    • Consultation and Communication
    • Process and or Operational Control
    • Emergency preparedness and response
    • Performance measurement and monitoring
    • Accidents , incidents , non-conformances
    and corrective preventive actions
    Different philosophy of MS

    • ISO9001:2000 (or 2008)


    Customer focused – the basis for survival and
    development
    • ISO14001:2004
    Harmonized with society – Win-win strategy
    • BS OHSAS18001:2007
    Harmonized with the interests of employees
    – Win-win strategy for a safe workplace
    Different focus in audit

    • ISO9001:2000 (or 2008)


    Process approach
    • ISO14001:2004
    Significant Environmental Aspects
    • BS OHSAS18001:2007
    Significant OHS hazards
    Benefits from Implementing an IMS

    Rationalization of Resources
    Cost-savings from Elimination of
    Duplicative Work
    Reduction of Complexity
    Better Cohesiveness and Consistency
    More focused & better-tuned Business ‘Engine’
    Common visible framework for managing business
    and risks
    Customer confidence

    Assurance to community and regulators


    Possible Barriers & Problems
    • Poor selection standards and IMS model
    • Competence of IMS Mgmt Representative
    • Failure to align/link Corporate Processes
    • Poor Integration of IMS Documentation
    • Training of Internal Auditors and other staff
    • Planning Procedures not Harmonized
    • Poor Management Commitment to IMS
    What is expected of an IMS Audit

    Policy & Objectives


    Management Responsibility & Leadership

    IDENTIFICATION & SYSTEM PLANNING


    ALLOCATIION OF
    ANALYSIS OF &
    RESOURCES
    NEEDS IMPLEMENTATION

    MANAGEMENT
    MEASUREMENT COMMUNICATION
    REVIEW
    & &
    &
    MONITORING INFORMATION
    IMPROVEMENT
    SYSTEM
    PLAN

    PROCESS & ACTIVITY MANAGEMENT


    IMS Audit Approach

    • Legal aspects

    • All common requirements concerning the relevant standards

    • All specific standards concerning particular system

    • Audit duration for certification and follow-up audits

    • Surveillance audits

    • Competence of auditors
    Certification Consideration - IMS Audit Approach

    IMS - Audit
    Factors Duration
    influencing the duration of IMS audit
    • Character of the organization
    - Size of the organization
    - Complexity of the processes
    - Number of locations
    - Nature of the businesses
    - Environmental aspects of
    resources processes or
    products
    - Possible OHS hazards & risks
    involved (state-of-art machinery)
    IMS – Certification Readiness

    •Maturity of the Organization

    - Level of Integration
    - Previous state and maturity
    of any mgt system
    - Historical aspects
    - State of legal compliance
    - Adequacy of PPE
    IMS - Level of Integration

    1st Level : Negligible - Stand alone systems


    - Several MR’s
    - Planning mechanisms are different
    2nd Level : Medium - Partial implementation
    - Several MR’s but a system
    coordinator exists
    - Mechanisms of planning
    3rd Level : High - Management commitment to IMS
    - Planning procedures are
    harmonized
    - One System coordinator with IMS
    tools
    Last Word

    Make stumbling blocks your stepping stones


    to success … Jack Penn

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