Certification Letter: To Whom It May Concern
Certification Letter: To Whom It May Concern
Certification Letter: To Whom It May Concern
I approve it for submission in the partial fulfillment of the requirement for the degree of Bachelor
of Business Administration.
Date
Mr.Ankur Mahajan
(Project Guide)
Place Lecturer B.B.A,
Govt.College,Dharmshala
ACKNOWLEDGEMENT
No task is single man’s effort .Any job in this world however trivial or tough cannot be
accomplished without the assistance of others. An assignment puts the knowledge and
experience of an individual to litmus test. There is always a sense of gratitude that one likes to
express towards the persons who helped to change an effort in a success. The opportunity to
express my indebtness to people who have helped me to accomplish this task.
I deem it a proud privilege to extend my greatest sense of gratitude to my Project Guide MR.
ANKUR MAHAJAN (lecturer B.B.A) for the keen interest, inspiring guidance, continuous
encouragement, valuable suggestions and constructive criticism throughout the pursuance of this
report.
I am thankful to Coordinator sir DR. UTTAM CHAND for giving me the opportunity to
undertake the study. I am highly indebted to MR. DINESH JAMWAL (PROF. REGIONAL
CENTRE,H.P.U,SHIMLA) for sparing time from their busy schedule for providing me with
their able guidance at the time of need and helping me to achieve the ultimate goal of the study. I
would also like to thank MR. RAJ (Branch Manager, ICICI Bank, Dharmshala) for their
valuable support in helping me to gain this opportunity of being associated with an organization
of such esteem.
Last but not the least, it would be unfair if I don’t express my indebtness to my parents and all
my friends for their active cooperation which was of great help during the course of my training
project.
PREFACE
In any organization, the two important financial statements are the Balance Sheet and Profit &
Loss Account of the business. Balance Sheet is a statement of financial position of an enterprise
at a particular point of time. Profit & Loss account shows the net profit or net loss of a company
for a specified period of time. When these statements of the last few year of any organization are
studied and analyzed, significant conclusions may be arrived regarding the changes in the
financial position, the important policies followed and trends in profit and loss etc. Analysis and
interpretation of financial statement has now become an important technique of credit appraisal.
The investors, financial experts, management executives and the bankers all analyze these
statements. Though the basic technique of appraisal remains the same in all the cases but the
approach and the emphasis in the analysis vary. A banker interprets the financial statement so as
to evaluate the financial soundness and stability, the liquidity position and the profitability or the
earning capacity of borrowing concern. Analysis of financial statements is necessary because it
helps in depicting the financial position on the basis of past and current records. Analysis of
financial statements helps in making the future decisions and strategies. Therefore it is very
necessary for every organization whether it is a financial or manufacturing, to make financial
statement and to analyze it.
Table of content
Chapter no. PARTICULARS Page no.
Acknowledgement 3
Preface 4
1. Introduction Of Banking 6-18
a. Introduction of banking…………………. 7
b. History of banking in India……………… 8
c. Banks in India…………………………… 11
d. Fact files of banks in India……………… 17
e. Indian banking industry…………………. 18
2. Company’s Profile 19-55
a. Introduction to ICICI Bank………… 21
b. ICICI Bank today…………………… 27
c. Business profile……………………... 28
d. Board of directors…………………… 29
e. Board committee……………………. 30
f. Business objective…………………… 31
g. Technology used in ICICI Bank…….. 32
h. Products and services………………... 34
i. Awards and recognition……………… 54
4. Financial Analysis 63-92
a. Introduction of the topic………………. 64
b. Method/Tools of financial analysis……. 67
c. Balance sheet of ICICI Bank….. 73
d. Profit and Loss Account of ICICI
Bank…………………………….. 75
e. Financial statement analysis…………… 76
1) Comparative financial
statement………………………. 76
2) Trend
analysis……………………. 79
3) Ratio
analysis…………………….. 80
Conclusion……………………….
6. Bibliography………………………………………… 99-100
Chapter 1
INTRODUCTION OF BANKING
INTRODUCTION OF BANKING
Definition Of Bank:
Banking Means "Accepting Deposits for the purpose of lending or Investment of deposits of
money from the public, repayable on demand or otherwise and withdraw by cheque, draft or
otherwise."
-Banking Companies (Regulation) Act,1949
The origin of the word bank is shrouded in mystery. According to one view point the
Italian business house carrying on crude from of banking were called banchi bancheri"
According to another viewpoint banking is derived from German word "Branck" which mean
heap or mound. In England, the issue of paper money by the government was referred to as a
raising a bank.
ORIGIN OF BANKING :
Its origin in the simplest form can be traced to the origin of authentic history. After recognizing
the benefit of money as a medium of exchange, the importance of banking was developed as it
provides the safer place to store the money. This safe place ultimately evolved in to financial
institutions that accepts deposits and make loans i.e., modern commercial banks.
Banking system in India
Without a sound and effective banking system in India it cannot have a healthy economy.The
banking system of India should not only be hassle free but it should be able to meet new
challenges posed by the technology and any other external and internal factors.
For the past three decades India's banking system has several outstanding achievements to its
credit. The most striking is its extensive reach. It is no longer confined to only metropolitans or
cosmopolitans in India. In fact, Indian banking system has reached even to the remote corners of
the country. This is one of the main reasons of India's growth process.
Banking in India has its origin as early or Vedic period. It is believed that the transitions from
many lending to banking must have occurred even before Manu, the great Hindu furriest, who
has devoted a section of his work to deposit and advances and laid down rules relating to the rate
of interest. During the mogul period, the indigenous banker played a very important role in
lending money and financing foreign trade and commerce.
During the days of the East India Company it was the turn of agency house to carry on the
banking business. The General Bank of India was the first joint stock bank to be established in
the year 1786. The other which followed was the Bank of Hindustan and Bengal Bank. The Bank
of Hindustan is reported to have continued till 1906. While other two failed in the meantime. In
the first half of the 19th century the East India Company established there banks, The bank of
Bengal in 1809, the Bank of Bombay in 1840 and the Bank of Bombay in1843. These three
banks also known as the Presidency banks were the independent units and functioned well.
These three banks were amalgamated in 1920 and new bank, the Imperial Bank of India was
established on 27th January, 1921.
With the passing of the State Bank of India Act in 1955 the undertaking of the Imperial
Bank of India was taken over by the newly constituted SBI. The Reserve Bank of India (RBI)
which is the Central bank was established in April, 1935 by passing Reserve bank of India act
1935. The Central office of RBI is in Mumbai and it controls all the other banks in the country.
In the wake of Swadeshi Movement, number of banks with the Indian management were
established in the country namely, Punjab National Bank Ltd., Bank of India Ltd., Bank of
Baroda Ltd., Canara Bank. Ltd. on 19 th July 1969, 14 major banks of the country were
nationalized and on 15th April 1980, 6 more commercial private sector banks were taken over by
the government.
The first bank in India, though conservative, was established in 1786. From 1786 till today,the
journey of Indian Banking System can be segregated into three distinct phases. They areas
mentioned below:
Early phase from 1786 to 1969 of Indian Banks
Nationalization of Indian Banks and up to 1991 prior to Indian banking sector Reforms.
New phase of Indian Banking System with the advent of Indian Financial & Banking
Sector Reforms after 1991.
To make this write-up more explanatory, I prefix the scenario as Phase I, Phase II and Phase III.
Phase I
The General Bank of India was set up in the year 1786. Next came Bank of Hindustan and
Bengal Bank. The East India Company established Bank of Bengal (1809), Bank of Bombay
(1840) and Bank of Madras (1843) as independent units and called it Presidency Banks.
These three banks were amalgamated in 1920 and Imperial Bank of India was established which
started as private shareholders banks, mostly Europeans shareholders.
In 1865 Allahabad Bank was established and first time exclusively by Indians, Punjab National
Bank Ltd. was set up in 1894 with headquarters at Lahore. Between 1906 and 1913, Bank of
India, Central Bank of India, Bank of Baroda, Canara Bank, Indian Bank, and Bank of Mysore
were set up. Reserve Bank of India came in 1935.
During the first phase the growth was very slow and banks also experienced periodic failures
between 1913 and 1948. There were approximately 1100 banks, mostly small. To streamline the
functioning and activities of commercial banks, the Government of India came up with The
Banking Companies Act, 1949 which was later changed to Banking Regulation Act 1949 as per
amending Act of 1965 (Act No. 23 of 1965). Reserve Bank of
India was vested with extensive powers for the supervision of banking in India as the Central
Banking Authority.
During those day’s public has lesser confidence in the banks. As an aftermath deposit
mobilization was slow. Abreast of it the savings bank facility provided by the Postal department
was comparatively safer. Moreover, funds were largely given to traders.
Phase II
Government took major steps in this Indian Banking Sector Reform after independence. In1955,
it nationalized Imperial Bank of India with extensive banking facilities on a large scale
especially in rural and semi-urban areas. It formed State Bank of India to act as the principal
agent of RBI and to handle banking transactions of the Union and State Governments all over
the country.
Seven banks forming subsidiary of State Bank of India was nationalized in 1960 on 19th
July,1969, major process of nationalization was carried out. It was the effort of the then Prime
Minister of India, Mrs. Indira Gandhi. 14 major commercial banks in the country was
nationalized.
Second phase of nationalization Indian Banking Sector Reform was carried out in 1980 with
seven more banks. This step brought 80% of the banking segment in India under Government
ownership.
The following are the steps taken by the Government of India to Regulate BankingInstitutions
in the Country:
After the nationalization of banks, the branches of the public sector bank India rose to
approximately 800% in deposits and advances took a huge jump by 11,000%.
Banking in the sunshine of Government ownership gave the public implicit faith and immense
confidence about the sustainability of these institutions.
Phase III
This phase has introduced many more products and facilities in the banking sector in its
reforms measure. In 1991, under the chairmanship of M Narasimham, a committee was set up
by his name which worked for the liberalization of banking practices.
The country is flooded with foreign banks and their ATM stations. Efforts are being put to
give a satisfactory service to customers. Phone banking and net banking is introduced. The
entire system became more convenient and swift. Time is given more importance than money.
The financial system of India has shown a great deal of resilience. It is sheltered from any
crisis triggered by any external macroeconomics shock as other East Asian Countries suffered.
This is all due to a flexible exchange rate regime, the foreign reserves are high, the capital
account is not yet fully convertible, and banks and their customers have limited foreign
exchange exposure.
BANKS IN INDIA
In India the banks are being segregated in different groups. Each group has their own benefits
and limitations in operating in India. Each has their own dedicated target market. Few of them
only work in rural sector while others in both rural as well as urban. Many even are only catering
in cities. Some are of Indian origin and some are foreign players.
All these details and many more is discussed over here. The banks and its relation with the
customers, their mode of operation, the names of banks under different groups and other such
useful information’s are talked about.
One more section has been taken note of is the upcoming foreign banks in India. The RBI has
shown certain interest to involve more of foreign banks than the existing one recently. This step
has paved a way for few more foreign banks to start business in India.
Private banking in India was practiced since the beginning of banking system in India. The first private
bank in India to be set up in Private Sector Banks in India was IndusInd Bank. It is one of the fastest
growing Bank Private Sector Banks in India. IDBI ranks the tenth largest development bank in the world
as Private Banks in India and has promoted world class institutions in India.
The first Private Bank in India to receive an in principle approval from the Reserve Bank of India was
Housing Development Finance Corporation Limited, to set up a bank in the private sector banks in India
as part of the RBI's liberalization of the Indian Banking Industry. It was incorporated in August 1994 as
HDFC Bank Limited with registered office in Mumbai and commenced operations as Scheduled
Commercial Bank in January 1995. ING Vysya, yet another Private Bank of India was incorporated in the
year 1930
Rural banking in India started since the establishment of banking sector in India. Rural Banks
in those days mainly focussed upon the agro sector. Regional rural banks in India penetrated
every corner of the country and extended a helping hand in the growth process of the country.
SBI has 30 Regional Rural Banks in India known as RRBs. The rural banks of SBI is spread in
13 states extending from Kashmir to Karnataka and Himachal Pradesh to North East. The total
number of SBIs Regional Rural Banks in India branches is 2349 (16%). Till date in rural banking
in India, there are 14,475 rural banks in the country of which 2126 (91%) are located in remote
rural areas.
Apart from SBI, there are other few banks which functions for the development of the rural areas
in India. Few of them are as follows.
The Haryana State Cooperative Apex Bank Ltd. commonly called as HARCOBANK plays a
vital role in rural banking in the economy of Haryana State and has been providing aids and
financing farmers, rural artisans, agricultural labourers, entrepreneurs, etc. in the state and giving
service to its depositors.
NABARD
National Bank for Agriculture and Rural Development (NABARD) is a development bank in the
sector of Regional Rural Banks in India. It provides and regulates credit and gives service for the
promotion and development of rural sectors mainly agriculture, small scale industries, cottage
and village industries, handicrafts. It also finance rural crafts and other allied rural economic
activities to promote integrated rural development. It helps in securing rural prosperity and its
connected matters.
Sindhanur Urban Souharda Co-operative Bank, popularly known as SUCO BANK is the first of
its kind in rural banks of India. The impressive story of its inception is interesting and inspiring
for all the youth of this country.
United Bank of India (UBI) also plays an important role in regional rural banks. It has expanded
its branch network in a big way to actively participate in the developmental of the rural and
semi-urban areas in conformity with the objectives of nationalisation.
Syndicate Bank
Syndicate Bank was firmly rooted in rural India as rural banking and have a clear vision of future
India by understanding the grassroot realities. Its progress has been abreast of the phase of
progressive banking in India especially in rural banks.
The first Bank in Northern India to get ISO 9002 certification Punjab and Sind
for their selected branches. Bank
Punjab
The first Indian Bank to have been started solely with Indian capital. National
Bank
South Indian Bank
The first among the Private Sector Banks in Kerala to become Scheduled
Bank in 1946 under the RBI act.
The first Indian Bank to open a branch outside India in London in 1946 and Bank of India,
the first to open a branch in continental Europe at Paris in 1974 founded in 1906 in
Mumbai.
Allahabad Bank
The oldest Public Sector Bank in India having branches all over India and
serving the customers for the last 132 years.
The first Indian Commercial Bank which was wholly owned and managed by Central Bank of
Indians. India
The Indian banking Industry is in the middle of an IT revolution, Focusing on the expansion of
retail and rural banking. Players are becoming increasingly customer -centric in their approach,
which has resulted in innovative methods of offering new banking products and services. Banks
are now realizing the importance of being a big playerand are beginning to focus their attention
on mergers and acquisitions to take advantage of economies of scale and/or comply with Basel II
regulation.“Indian banking industry assets are expected to reach US$1 trillion by 2010 and are
poised to receive a greater infusion of foreign capital,” says Prathima Rajan, analyst in Celent's
banking group and author of the report. “The banking industry should focus on having a small
number of large players that can compete globally rather than having a large number of
fragmented players.
16
INTRODUCTION TO ICICI BANK
History Of ICICI
1955: The Industrial Credit and Investment Corporation of India
Limited (ICICI) was incorporated at the initiative of World Bank,
the Government of India and representatives of Indian industry,
with the objective of creating a development financial institution
for providing medium-term and long-term project financing to
Indian businesses. Mr.A.Ramaswami Mudaliar elected as the first
Chairman of ICICI Limited. ICICI emerges as the major source of
foreign currency loans to Indian industry. Besides funding from the
World Bank and other multi-lateral agencies, ICICI was also
among the first Indian companies to raise funds from international
markets.
1956 : ICICI declared its first dividend of 3.5%.
1958 : Mr.G.L.Mehta appointed the second Chairman of ICICI
Ltd.
1960 : ICICI building at 163, Backbay Reclamation, inaugurated.
1961 : The first West German loan of DM 5 million from
Kredianstalt obtained.
1967 : ICICI made its first debenture issue for Rs.6 crore, which
was oversubscribed.
1969 : The first two regional offices in Calcutta and Madras set up.
1972 : The second entity in India to set up merchant banking
services. : Mr. H. T. Parekh appointed the third Chairman of ICICI.
1977 : ICICI sponsored the formation of Housing Development
Finance Corporation. Managed its first equity public issue.
1978 : Mr. James Raj appointed the fourth Chairman of ICICI.
1979 : Mr.Siddharth Mehta appointed the fifth Chairman of ICICI.
1982 : 1982 : ICICI became the first ever Indian borrower to raise
European Currency Units. : ICICI commences leasing business.
1984 : Mr. S. Nadkarni appointed the sixth Chairman of ICICI.
1985 : Mr. N.Vaghul appointed the seventh Chairman and
Managing Director of ICICI.
1986 : ICICI became the first Indian institution to receive ADB
Loans. : ICICI, along with UTI, set up Credit Rating Information
Services of India Limited, India's first professional credit rating
agency. : ICICI promotes Shipping Credit and Investment
Company of India Limited. : The Corporation made a public issue
of Swiss Franc 75 million in Switzerland, the first public issue by
any Indian entity in the Swiss Capital Market.
1987 : ICICI signed a loan agreement for Sterling Pound 10
million with Commonwealth Development Corporation (CDC), the
first loan by CDC for financing projects in India.
1988 : Promoted TDICI - India's first venture capital company.
1993 : ICICI Securities and Finance Company Limited in joint
venture with J. P. Morgan set up. : ICICI Asset Management
Company set up.
1994: ICICI established Banking Corporation as a banking
subsidiary.formerly Industrial Credit and Investment Corporation
of India. Later, ICICI Banking Corporation was renamed as 'ICICI
Bank Limited'. ICICI founded a separate legal entity, ICICI Bank,
to undertake normal banking operations - taking deposits, credit
cards, car loans etc.
1996 : ICICI Ltd became the first company in the Indian financial
sector to raise GDR. : SCICI merged with ICICI Ltd. : Mr.
K.V.Kamath appointed the Managing Director and CEO of ICICI
Ltd
1997 : ICICI Ltd was the first intermediary to move away from
single prime rate to three-tier prime rates structure and introduced
yield-curve based pricing. : The name The Industrial Credit and
Investment Corporation of India Ltd changed to ICICI Ltd. : ICICI
Ltd announced the takeover of ITC Classic Finance.
1998 : Introduced the new logo symbolizing a common corporate
identity for the ICICI Group. : ICICI announced takeover of
Anagram Finance.
1999 : ICICI launched retail finance - car loans, house loans and
loans for consumer durables. : ICICI becomes the first Indian
Company to list on the NYSE through an issue of American
Depositary Shares.
2000 : ICICI Bank became the first commercial bank from India to
list its stock on NYSE.
2001: ICICI acquired Bank of Madura (est. 1943). Bank of Madura
was a Chettiar bank, and had acquired Chettinad Mercantile Bank
(est. 1933) and Illanji Bank (established 1904) in the 1960s. In
October 2001, the Boards of Directors of ICICI and ICICI Bank
approved the merger of ICICI and two of its wholly owned retail
finance subsidiaries, ICICI Personal Financial Services Limited
and ICICI Capital Services Limited, with ICICI Bank.
2004 : Max Money, a home loan product that offers the dual
benefit of higher eligibility and affordability to a customer,
introduced. : Mobile banking service in India launched in
association with Reliance Infocomm. : India’s first multi-branded
credit card with HPCL and Airtel launched. : Kisan Loan Card and
innovative, low-cost ATMs in rural India launched. : ICICI Bank
and CNBC TV 18 announced India’s first ever awards recognizing
the achievements of SMEs, a pioneering initiative to encourage the
contribution of Small and Medium Enterprises to the growth of
Indian economy. : ICICI Bank opened its 500th branch in India. :
ICICI Bank introduced partnership model wherein ICICI Bank
would forge an alliance with existing micro finance institutions
(MFIs). The MFI would undertake the promotional role of
identifying, training and promoting the micro-finance clients and
ICICI Bank would finance the clients directly on the
recommendation of the MFI. : ICICI Bank introduced 8-8 Banking
wherein all the branches of the Bank would remain open from
8a.m. to 8 p.m. from Monday to Saturday. : ICICI Bank introduced
the concept of floating rate for home loans in India. At the same
time, ICICI opened a representative office in Bangladesh to tap the
extensive trade between that country, India and South Africa.
2006 : ICICI Bank became the first Indian bank to issue hybrid
Tier-1 perpetual debt in the international markets. : ICICI Bank
subsidiary set up in Russia. ; Introduced a new product - ‘NRI
smart save Deposits’ – a unique fixed deposit scheme for
nonresident Indians. : Representative offices opened in Thailand,
Indonesia and Malaysia. ; ICICI Bank UK opened a branch in
Antwerp, in Belgium ; ICICI Bank became the largest retail player
in the market to introduce a biometric enabled smart card that
allow banking transactions to be conducted on the field. A low-cost
solution, this became an effective delivery option for ICICI Bank’s
micro finance institution partners. ; Financial counseling centre
Disha launched. Disha provides free credit counseling, financial
planning and debt management services. ; Bhoomi puja conducted
for a regional hub in Hyderabad, Andhra Pradesh.
2007 : ICICI Bank‘s USD 2 billion 3-tranche international bond
offering was the largest bond offering by an Indian bank. ; ICICI
amalgamated Sangli Bank, which was headquartered in Sangli, in
Maharashtra State, and which had 158 branches in Maharashtra
and another 31 in Karnataka State. Sangli Bank had been founded
in 1916 and was particularly strong in rural areas. With respect to
the international sphere, ICICI also received permission from the
government of Qatar to open a branch in Doha. Also, ICICI Bank
Eurasia opened a second branch, this time in St. Petersburg. ;
ICICI Bank raised Rs 20,000 crore (approx $5 billion) from both
domestic and international markets through a follow-on public
offer. ; ICICI Bank’s GBP 350 million international bond offering
marked the inaugural deal in the sterling market from an Indian
issuer and also the largest deal in the sterling market from Asia. ;
Launched India’s first ever jewellery card in association with
jewelry major Gitanjali Group. ; ICICI Bank became the first bank
in India to launch a premium credit card -- The Visa Signature
Credit Card. ; Foundation stone laid for a regional hub in
Gandhinagar, Gujarat. ; Introduced SME Toolkit, an online
resource centre, to help small and medium enterprises start, finance
and grow their business. ; ICICI Bank signed a multi-tranche dual
currency US$ 1.5 billion syndication loan agreement in Singapore.
; ICICI Bank became the first private bank in India to offer both
floating and fixed rate on car loans, commercial vehicles loans,
construction equipment loans and professional equipment loans. ;
In a first of its kind, nation wide initiative to attract bright graduate
students to pursue a career in banking, ICICI Bank launched the
"Probationary Officer Programme". ;Launched Bank@home
services for all savings and current a/c customers residing in India ;
ICICI Bank Eurasia LLC inaugurated its first branch at St
Petersburg, Russia.
2008 : ICICI Bank enters US The US Federal Reserve permitted
ICICI to convert its representative office in New York into a
branch.; ICICI Bank enters Germany, opens its first branch in
Frankfurt ; ICICI Bank launched iMobile, a breakthrough
innovation in banking where practically all internet banking
transactions can now be simply done on mobile phones. ; ICICI
Bank concluded India's largest ever securitization transaction of a
pool of retail loan assets aggregating to Rs. 48.96 billion
(equivalent of USD 1.21 billion) in a multi-tranche issue backed by
four different asset categories. It is also the largest deal in Asia
(exJapan) in 2008 till date and the second largest deal in Asia
(exJapan & Australia) since the beginning of 2007. ; ICICI Bank
launches ICICIACTIVE - Banking Interactive Service - along with
DISHTV, which will allow viewers to see information about the
Bank's products and services and contact details on their DISHTV
screens. ; ICICI Bank and British Airways launch co-branded
credit card, which is designed to earn accelerated reward points to
the card holders with every British Airways flight or by spending
on everyday purchases.
ICICI reported a net profit of Rs. 3,758 crore (US$ 741 million) for FY2009. The bank's
Current and savings account (CASA) ratio increased to 28.7% at March 31, 2009 from
26.1% at March 31, 2008. Increase of Rs. 5,286 crore in CASA deposits in quarter ended
March 31,2009.
ICICI Bank is one of the Big Four Banks of India with State Bank of India, Axis Bank
and HDFC Bank
ICICI Bank Group
BUSINESS PROFILE
Products & Services
Personal Banking
• Deposits
• Loans
• Cards
• Investments
• Insurance
• Demat Services
• Wealth Management
NRI Banking
• Money Transfer
• Bank Accounts
• Investments
• Property Solutions
• Insurance
• Loans
Business Banking
Head Office
ICICI Bank
9th Floor, South Towers
ICICI Towers
Bandra Kurla Complex
Bandra (E)
Mumbai.
Phone: 91-022-653 7914
Website: www.icicibank.com
Capital structure
The Authorized Capital of ICICI Bank is 214.75 Crores. The Issued, Subscribed and Paid Up
Capital is divided into 1113250642 equity shares @ Rs.10/- each.
Board of Directors
Board Members
Mr. K. V. Kamath, Chairman
....................................................
Mr. Sridar Iyengar
....................................................
Mr. Homi R. Khusrokhan
....................................................
Mr. Lakshmi N. Mittal
................................................
Mr. Narendra Murkumbi
.................................................
Dr. Anup K. Pujari
.................................................
Mr. Anupam Puri
..................................................
Mr. M.S. Ramachandran
..................................................
Mr. M.K. Sharma
..................................................
Mr. V. Sridar
Prof. Marti G. Subrahmanyam
.........................................................
Mr. V. Prem Watsa
.........................................................
Ms. Chanda D. Kochhar,
Managing Director & CEO
.........................................................
Mr. Sandeep Bakhshi,
Deputy Managing Director
.........................................................
Mr. N. S. Kannan,
Executive Director & CFO
.........................................................
Mr. K. Ramkumar,
Executive Director
.........................................................
Gaurav Narang
Mr. Sonjoy Chatterjee,
Executive Director
Board committee
Board Governance Remuneration &
Audit Committee
Nomination Committee
Mr. Sridar Iyengar, Chairman Mr. M. K. Sharma, Chairman
Mr. M. K. Sharma, Alternate Chairman Mr. K. V. Kamath
Mr. Narendra Murkumbi Mr. Anupam Puri
Mr. V. Sridar Prof. Marti G. Subrahmanyam
BUSINESS OBJECTIVE
Vision
To be the leading provider of financial services in India and a major global bank.
Mission
• We will leverage our people, technology, speed and financial capital to: be the
banker of first choice for our customers by delivering high quality, world-class
service.
• Expand the frontiers of our business globally.
• Play a proactive role in the full realisation of India’s potential.
• Maintain a healthy financial profile and diversify our earnings across businesses
and geographies.
• Maintain high standards of governance and ethics.
• Contribute positively to the various countries and markets in which we operate.
• Create value for our stakeholders.
ICICI use many type of advance technological software like Pinnacle 7.0 and
Pinnacle7.016.Among from this software ICICI bank uses the e-banking, core banking,
mobile banking electronic display sy ICICI Bank was using Teradata for its data
warehouse. However, due to its proprietary hardware, the cost of procurement, upgrades
29
and administration was soaring. The closed box architecture of Teradata imposed
restrictions on scalability. Secondly, querying and loading could not happen
simultaneously. Queries could only be run during business hours because the loading of
data had to take place during off business hours. This meant that the refresh rate of EDW
was delayed, so queries may not reflect the most current data. ICICI Bank was also
dependent on Teradata for support and other activities: The bank was completely tied
down to that solution.
These issues compelled ICICI Bank to look for more efficient and flexible solutions. The
solution would have to address not only current issues, but accommodate future growth
expectations and business requirements. ICICI Bank evaluated numerous data
warehousing solutions in the pursuit of solving its issues, and developed a shortlist of
alternatives for its migration proof-of-concept: Sybase, SAS and Netezza. The primary
criteria for evaluation was the price-to-performance ratio where Sybase IQ emerged the
clear winner. During this rigorous testing, Sybase IQ delivered faster results on
independent hardware and operating systems with minimum infrastructure. Commending
the improvements achieved, Amit Sethi, Joint General Manager, ICICI bank says, "What
impressed us wasthat even with overall lower costs, we could achieve significantly better
query performanceafter implementing the Sybase enterprise warehouse solution." ICICI
Infotech today launched an enterprise resourceplanning (ERP) solution for the small and
medium enterprises.
The ERP package - Orion Advantage - comes bundled with an HP dual processor Xeon
server, Oracle 9i database, Windows 2003 server and costs about Rs 9.90 lakh and has a
15-user license.
An ERP package helps a manufacturer or any other business implementing it to manage
all the important parts in the company such as product planning, parts purchasing,
maintaining inventory and interacting with suppliers and customers.
ICICI Infotech officials told a press conference here today that Orion Advantage offered
a set of business practice solutions for industry segments such as engineering, auto
ancillary, pharmaceuticals, chemicals and IT distribution. Besides the cost advantage, the
ERP package also came pre-configured. ICICI Infotech had mapped the processes
specific to each industry segment into the package.
Mr. Manoj Kunkalienkar, Executive Director and President, ICICI Infotech, said that
smalland medium enterprises (SMEs) offered a good market and ICICI Infotech hoped to
become a leading solution provider to this segment.
Mr. R.K. Kanthi, Deputy General Manager, ICICI Infotech, said there was no ERP
packagefor the SMEs that bundled the server, database and operating system right now.
That was the advantage ICICI Infotech offered to SMEs as Orion Advantage came
bundled and preconfigured. Besides the high cost of generic ERP packages, their
implementation time as far as SMEs were concerned was also long. Orion Advantage
could be installed in 45 days.
30
ICICI Infotech had signed up six customers so far for the package and hoped to garner a
15 per cent market share of the SME segment, whose number in the country was
estimated at 2.30 lakh.
Mr. K.S. Natarajan, Managing Director, Trident Pneumatics Pvt Ltd of Coimbatore, one
of the companies that had installed Orion Advantage, said that the company had tried
three other ERP packages, all of which had failed, before settling on Orion Advantage.
Mr Kunkalienkar said that ICICI Infotech planned to move the two development centers
in Chennai into a single location and double the staff strength from 300 now in the next
two years.
The Chennai centers were involved in research and development of Orion ERP solutions
and Premia, an insurance package.
We can see that the how technology gives the best results in the below diagram. There are
drastically changes seen in the use of Internet banking, in a year 2001 (2%) and in the
year 2008 (25%).
These type of technology gives the freedom to retail customers.
Centralized Processing Units Derived Economies Of Scale
The country’s middle class accounts for over 320 million people. In correlation with
thegrowth of the economy, rising income levels, increased standard of living, and
affordability of banking products are promising factors for continued expansion.
31
• • Auto loan • Savings A/C • Mutual Funds
• Loan against security • Current A/C • Bonds
• Loan against property • Fixed Deposits • Knowledge Centre
• Personal loan • Demat A/C • Insurance
• Safe Deposit Lockers • General And Health
• Credit card Insurance
• 2- wheeler loan • Equity And
Derivatives
• Commercial • Mudra Gold Bar
vehicles finance
• Home loans
• Retail business
banking
• Tractor loan
• Working capital
finance
• Construction
• Equipment finance
• Health care finance
• Education loan
• Gold loan
WHOLESALE BANKING
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Corporate
Small and Medium
Enterprises Financial Institutions and
Trusts
Financial Institutions
Mutual Funds
Stock Brockers
Insurance Companies
Commodities Business
Trusts
NRI SERVICES
Quick Remit
India Link
Check Lock Box
33
Telegraphic/ Wire Transfer Fund
Transfer Cheques/Dds/Tcs
PRODUCTS
ICICI Bank offers wide variety of Deposit Products to suit your requirements. Coupled
with convenience of networked branches/ ATMs and facility of E-channels like Internet
and Mobile Banking, ICICI Bank brings banking at your doorstep. Select any of its
deposit products and provide your details online and their representative will contact you
for Account Opening.
SAVING ACCOUNTS
34
The Special Savings Account has been designed keeping in mind the specific needs of
organizations such as Trusts, Associations, Societies, Councils, Clubs etc. It provides
organizations solutions with added value and is ideal for tax exempted entities.
Once you are done with your 'banking', you can access your child's account with all the fun links
to special zones designed to suit your child's area of interests and also impart knowledge on the
current events of the world.
35
Advantage woman savings account
The ICICI Bank Advantage Woman Account enables
today’s independent women to enjoy hassle-free banking
services. Besides the core ICICI Bank advantage, the
Advantage Woman Savings Account is packed with
special benefits for our women customers. Enjoy your
present and plan for the future with ICICI
Bank’s Advantage Woman Savings Account.Advantage Woman
offers a specially designed woman's debit card which helps you shop and save simultaneously,
manages your household expenditures and comes with a bag full of offers attached to it.
Current Accounts:
Every business requires efficient banking facilities to support its business activities. ICICI Bank
offers premium quality service, unfolding a wide array of class products. With technology
leadership and service the bank is able to meet some of the most challenging financial needs of
clients.A Current Account is one that is required by Businessman, Joint stock companies,
Institutions, Public authorities, public corporations etc. Any business that has numerous banking
tranactions need a current account as it
Salary Accounts
Salary Account is a feature rich corporate payroll account with benefits for both corporates and its
employees.
36
•The process of drawing cheques for salaries is replaced by sending a single
ASCII file to the bank and the amount is directly credited into the employees
salary account
•Cuts down payroll processing workload
•Salary Account can be opened with minimum 10 employees
•Instant credit of salaries
ICICI Bank Salary Account is a benefit-rich payroll account for Employers and Employees.As an
organization, you can opt for our Salary Accounts to enable easy disbursements of salaries and
enjoy numerous other benefits too.With ICICI Bank Salary Accounts your employees will enjoy
the convenience of :
• Reduces paperwork.
Employees receive instant credit of salaries. More convenient than ECS. Besides all of the above,
employees automatically become ICICI Bank account holders with special benefits and privileges
of 8-8 banking, Investment advisory and much more...
Fixed deposits:
Fixed deposits are options which help you grow your
money thus creating wealth in a safer and secure way.
ICICI provides its customers with various kinds of Fixed
deposit facilities that are flexible and cater to customers
who have different needs and wants in their fixed
deposits.
ICICI provides a Fixed Deposit that allows customers to
deposit their money for just as long as you wish.
37
• Partial withdrawal allowed.
• Loan facility available – you can avail loan up to 90% of principal and accrued interest.
• Auto renewal facility – you can choose this option so that the deposit can be renewed on
maturity.
• Interest compounded quarterly.
• Additional interest rate of 0.5% for senior citizens.
Recurring Deposits:
ICICI Bank Recurring Deposits are an ideal way to
invest small amounts of money every month and end up
with a large kitty on maturity.High recurring billing and
recurring payments can be a drain on your finances and
hence large investments may seem a plan away.
Security Deposits:
A few Corporates stipulate to their new employees to
provide Security Deposit to reduce attrition. ICICI Bank’s
proposal for the employee is to keep the Security Deposit
in the form of a Fixed Deposit (FD) with the Bank. The
employee cannot withdraw such FDs without the consent
of the company and the company has the right to
withdraw the FD in the event of employee leaving the
organization before a certain stipulated period.
ICICI Bank’s Tax-Saver Fixed Deposit enables you to save tax and earn high returns. A dual
benefit option structured to maximise your advantage. ICICI Bank’s Tax Saver FD is the perfect
solution for your investment needs.
EEFC Account
Indian exports have surged over the last decade owing to an unprecedented boom in sectors like
software, biotechnology, gems, jewellery, textiles etc. As a result of this, the volume of inward
remittances has also increased significantly. To shield the firms engaged in regular export and
import from the exchange rate fluctuations RBI has allowed parking of foreign currency by
38
exporters in an account designated as Exchange Earners Foreign Currency Account (EEFC).
EEFC accounts are Current Accounts held in foreign currency with authorized dealers of foreign
exchange in the country.
Do you want to save money while buying foreign currency for travelling abroad? You can buy
traveller’s cheques, foreign currency in cash and foreign currency demand draft for your expenses
overseas. If you are a frequent traveller, you may not want to go through the hassles of buying
foreign currency every time you travel abroad.
The Reserve Bank of India has now made it easier for you to access foreign currency by
permitting a foreign currency account (domestic) for resident Indians. In line with RBI guidelines,
ICICI Bank has come up with a scheme that helps you get rid of all your forex worries. You can
park your foreign currency in ICICI Bank under RFC (D) account. Non-interest bearing Resident
Foreign Currency (D) (RFC (D)) with ICICI Bank can be maintained in four major currencies
(USD, EURO, GBP and Japanese Yen)
PRIVILEGE BANKING:
Privilege banking service ensures preferential treatment to its customers.
A/c
39
• Complete waiver on DD/PO charges.
• Preferential rates for gol coins,deposit lockers and foreign exchange.
• Quarterly average balance (QAB)requirement of Rs.75000 and Total Relationship
Value(TRV)of Rs. 5,00,000.
Family banking:
Superior product benefits of privilige banking,wealth management
and global private client(GPC) available to all the members of
your family while the required minimum balance can be
maintained in any of the accounts.
Outward Remittance:
Send money to your loved ones abroad
ICICI Bank offers you a simple way to send money outside India. Our Outward Remittance
facilities make remitting money abroad quick, and reliable. ICICI Bank’s Outward Remittance is
the solution for your all your needs. Be it money for education, gift money or maintenance for
loved ones or donation for a cause. Our extensive network gives us reach to most parts of the
world.
Advantage Deposit
Advantage Deposit is a combination of fixed deposit and mutual fund investment, offering you
the safety of a fixed deposit and the returns of an equity fund. Advantage Deposit counters
equitymarket fluctuations through Systematic Investment Plans.
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New Pension System of Government of India
ICICI Bank with 49 branches is a Point of Presence (POP) for the NEW PENSION SYSTEM
launched on May 1, 2009 by the Government of India. The scheme, promoted by the PFRDA
(Pension Fund Regulatory and Development Authority, Government of India), is a first of its kind
in India and is being launched pan-India by 22 other POP's as well.
The purpose of this pension scheme is to promote security of income to its subscribers in their old
age. The scheme will empower a subscriber to plan his own retirement and pension. It not only
will help him save for life after retirement but also is a good investment tool as the returns are
market-driven. For optimum returns, the Government has appointed six fund managers for
subscribers to choose from.
LOANS
HOME LOAN
Interest rates on home loans have come down considerably in the last few years. Individuals
who opted for housing loans in the years gone by, are still servicing them at 17% to 21% per
annum. Quite a price to pay, since one can get a loan today for around 12% per annum. In
such a case, you can opt for a balance transfer. Under this scheme, customers can replace
their existing old high interest loan by a cheaper (equal to applicable current rates) loan.
ICICI Home Finance will not only finance the balance amount of outstanding loan but also
your prepayment charges to the old housing finance company.
The result:
PERSONAL LOANS
ICICI Bank Personal Loans are easy to get and absolutely hassle
free. With minimum documentation you can now secure a loan
for an amount up to Rs.
15 lakhs.
41
•Loans can be used for any purpose with no questions asked regarding the end use of the
loan.
•A balance transfer facility available for those who want to retire any higher debt.
•All loan repayments are done via equated monthly instalments (EMI).
CAR LOAN
The NO. 1 financier for car loans in the country. Network of more than 1500 channel partners
in over 780 locations. Tie-ups with all leading automobile manufacturers to ensure the best
deals. Flexible schemes & quick processing. Hassle-free application process on the click of a
mouse.
COMMERCIAL VEHICLE LOAN
42
months to 36 months*.
• Ride Easy Pay Easy with ICICI Bank Two Wheeler Loans.
• In an unlikely case of your not meeting our norms NO PROBLEM - you can still avail
our loan, any blood relative can be your co-applicant.
• Existing ICICI Bank Customers ride away on your favourite Two Wheeler by availing
Loan On Phone*-- a facility to get an instant loan over the phone!! Apply for loan
online, call or through sms.
43
• Takeover of Existing loans.
• Doorstep Service.
• Funding in more than 150 locations across the country.
• The bank provides Competitive interest rates.
• ICICI also offers flexible repayment structure.
Loans against Securities enables customers to obtain loans against their securities. So they get
instant liquidity without having to sell their securities.
All customers have to do is pledge your securities in favour of ICICI Bank The Bank will then
grant them an overdraft facility upto a value determined on the basis of the securities pledged by
them. A current account will be opened and customer can withdraw money as and when they
require. Interest will be charged only on the amount withdrawn and for the time span utilised.
ICICI offer loans against:
• Demat Shares
• RBI Relief Bonds
• Mutual Funds Units
• India Millennium Deposits (IMDs)
• ICICI Bank Bonds
• Life Insurance Policies (Single Premium)
CREDIT CARDS:
44
DEBIT CARDS:
TRAVEL CARD:
INVESTMENTS
ICICI Bank cares about all
needs. Along with Deposit
products and Loan
offerings, ICICI Bank
assists people to manage
45
their finances by providing various investment options ranging from ICICI Bank Tax Saving
Bonds to Equity Investments through Initial Public Offers and Investment in Pure Gold.
ICICI Bank facilitates following investment products:
Customers can invest in above products through any of ICICI bank branches. For select products
ICICI Bank also provides the ease of investing through electronic channels like ATMs and
Internet (ICICIdirect.com)
GOI BONDS
8% Savings Bonds (Taxable), 2003.
Low risk.
Reasonable investment tenure.
Nomination facility available.
Cannot be traded in secondary market. Interest income taxable.
Mutual Funds
Mutual Funds pool money of various investors to purchase a wide variety of securities while
pursuing a specific goal. Selection of Securities for the purpose is done by specialists from the
field. Returns generated are distributed to the Investors.
Mutual Fund Companies offer various schemes. Investors can choose any particular Fund/Scheme
or mix of Funds/Schemes depending upon their perception towards risk. Investment is done on
46
the basis of prevailing Net Asset Values of various schemes. Mutual Funds Investments are
subject to Market Risks.
ICICI Bank helps investor determine which types of funds you need to meet your investment
goals. This may include the following types of funds:
Debt: Liquid schemes, Income schemes, G-sec schemes, Monthly Income Schemes
etc.
Through ICICI Bank investor can invest in various schemes of multiple mutual funds with decent
performance record. investor can take the aid of ICICI Bank’s various research reports on mutual
funds and their schemes before choosing a scheme for investment. ICICI Bank offers investment
in Mutual Funds through Multiple Channels. With ICICI Bank, investor can invest in Mutual
Funds through following channels.
• ICICI Bank Branches
• ICICI Bank ATM’S
• ICICIdirect.com
• Before being deputed, our officers complete a comprehensive training program and, once
deputed, they receive thorough instructions in financial planning skills and techniques
• Throughout their careers officers also attend programs to update their skills. All officers
in charge of Mutual Funds are certified professionals by AMFI (Association of Mutual
Funds in India)
• Many of these officers also hold professional degrees like - MBA, CA, ICWA, and CFA
etc.
ICICI keeps the investors updated on the latest happenings in the Mutual Fund industry and the
various financial markets through regular electronic updates (daily & weekly) through Emails.
ICICI also send out a monthly magazine on investments to their customers.
Investor can invest in IPOs online through www.icicidirect.com with same convenience of
investing in equities - hassle-free and with zero paper work. Also, get in-depth analyses of new
47
IPOs issues (Initial Public Offerings) which are about to hit the market. IPO calendar, recent IPO
listings, prospectus/offer documents and live prices will help you keep on top of the IPO markets.
Gold has been traditionally the most favored form of investment for Indians. In fact, India,
even today is amongst the highest consumers of Gold in the world. However, the Gold market
remains largely unorganized with reliability and convenience remaining the key issues for
gold buyers in the country.ICICI Bank with its `Pure Gold' offer attempts to bridge the gap
between the need of the customers for buying gold and availability of an organized avenue to
satisfy that need, by taking care of the two key components:-
Reliability 24 Carat ICICI Bank Pure Gold is imported from Switzerland. This Gold carries a
99.99% Assay Certification, signifying highest level of purity, as per international standards.
Convenience
ICICI Bank Pure Gold is competitively priced based on daily prices in the international bullion
market. Currently, gold is available in 2.5g, 5g, 8g, 20g and 50g categories.
PRIVATE BANKING
Benefits:
-Savings Account, Fixed Deposits, Recurring Deposits, Quantum Optima, Current Accounts,
-Resident Foreign Currency (Domestic) Accounts etc.
-Asset Products- Home Loans, Car & Personal Loans, Loan Against Securities etc. -
Investments- Government of India Bonds, Mutual Funds, Capital Gain Bond etc. -Insurance
-Web Trade and Demat Accounts
-Gold Coins & Bureau de Change -
International Debit and Credit cards -And
many more....
48
Competitive Pricing
-Value-linked benefits
SERVICES
INVESTMENT SERVICES
• DematServices
A Demat Account allows employees transact in shares instantaneously in a safe and
secure manner.
• ReliefBonds/MutualFunds/Insurance
Salary Account customers can now invest in Government of India relief and savings
bonds, a basket of mutual funds, foreign exchange facilities and Insurance products
through ICICI Bank.
• GoldCoin
Employees can buy 24 karats Pure Gold, which ICICI Bank brings to you. Each coin
comes to you straight from Switzerland. Refined to 99.99% fine gold and sealed with a
unique Certificate of Authencity- guaranteeing you its purity.
FOREX SERVICES
ICICI Bank's Foreign Exchange Services will help you organize your foreign exchange in the
most hassle free manner. Whether its Foreign Currency, Travelers Cheques or Travel Card, ICICI
Bank Foreign Exchange Services is a one-stop solution to your foreign exchange requirement .
49
NRI SERVICES
Wherever people may be, in India or abroad, ICICI Bank has created a wide range of products
and services that provide customers complete financial solutions. Helping them to make the right
decisions at the right time and can be rest assured that they are in the safe and trustworthy hands
of ICICI bank.
Deposit Products:
1. NRE Account: An NRI can open a Non-Resident External Account(NRE Account)with any
bank in India. The account not only lets customers manage their money that they earn in India (as
permitted by FEMA Regulations) but also of the money earned abroad. The money in the account
and the interest earned on it can be sent back outside India without any authorization from RBI.
The Account can be opened and funded in any permissible currency, and is later converted into
Indian Rupees. This Account offers dual benefits of high returns as offered by the fixed deposits
and liquidity as offered by the savings account. The Account helps customers take care of all their
financial needs, quickly and conveniently. In addition to attractive rupee interest rates customers
get free money transfers, easy access for the customer as well as for his/her family back in India,
and a free mandate card for the loved ones in India.
2 . NRO Account: The Non-Resident Ordinary Account (NRO Account) allows customers to
hold the money they have earned in India such as rent, dividends, pensions etc. They can open the
account and can fund it in any permissible currency and is later converted into Indian Rupees.
NRO account offers attractive exchange rates upon conversion of foreign currency into Indian
Rupees. This account to offers high returns and liquidity. However, the interest earned on the
principal amount in the account can be sent back after the deductions of tax in India.
3. FCNR Account:A Foreign Currency Non Resident Account (FCNR Account) allows
customers to maintain funds as Term Deposits in various foreign currencies, thereby guarding
customers against fluctuating exchange rates. Under this account both the principal amount and
the interest can be sent back fully, and are taxable in India. The tenures range from 12 to 36
month
50
Advisory Services
Private Equity Placement
ICICI Bank's Small Enterprises Group's (SEG) Investment Banking team is dedicated to provide
you niche and exclusive investment banking services.
• Capital Raising
At times for a growing company, the amount of capital that a promoter can infuse in the
business becomes limited. Businesses can be self sufficient for capital needs in their
nascent and initial growth phases. However to meet expansion and growth plans, external
capital is imperative. We at ICICI Bank, with our lending experience, fully understand
this and help clients raise equity to fund growth. We have developed a strong network of
domestic and international investors who are keen to partner with such success stories in
India and these players solicit our advice for investing into such companies. .
• Buy And Sell Side Advisory
Inorganically adding growth to a business or hiving off non-core activities or opportunity
to realize right value for the business created or an instance of taking a company on a
bigger scale are the ways to strategize today. We at ICICI Bank provide assistance on
both buy side and sell side transaction. With a large client franchise built, more than
10,000 asset clients and international linkages in developed economies, ICICI Bank can
bring in the best synergy partner to conclude a sell side or buy side advisory assignment.
• Special Situation Solutions
Backed by institutional legacy, in-depth understanding and linkages with key
stakeholders in the process of turnaround, ICICI Bank's Investment Banking team can
51
design solutions for special situations like CDR, BIFR, OTS, etc. Count on us to turn around
the capital structure of your company and bring in additional capital for growth.
Online Services
ICICI Bank provides a variety of online services.now these is no need of walking up to the bank
branch, every time you need to do your banking. As you can do a lot of it online. From paying
your bills to transferring funds, booking your rail/air tickets, shopping, sending a money order and
doing lots more.
ICICI Bank won the Most Admired Knowledge Enterprises (MAKE) India 2009 Award. ICICI Bank won the
first place in "Maximizing Enterprise Intellectual Capital" category, October 28, 2009.
Ms Chanda Kochhar, MD and CEO was awarded with the Indian Business Women Leadership Award at
NDTV Profit Business Leadership Awards , October 26, 2009.
ICICI Bank received two awards in CNBC Awaaz Consumer Awards; one for the most preferred auto loan and
the other for most preferred credit Card, on September 30, 2009.
Ms. Chanda Kochhar, Managing Director & CEO ranked in the top 20 of the World's 100 Most Powerful
Women list compiled by Forbes, August 2009.
Financial Express at its FE India's Best Banks Awards, honoured Mr. K.V. Kamath, Chairman with the
Gaurav Narang 54
B.B.A
ICICI Bank won Asset Triple A Investment Awards for the Best Derivative House, India. In addition ICICI
Bank were Highly commended , Local Currency Structured product, India for 1.5 year ADR GDR linked
Range Accrual Note., July 2009.
ICICI bank won in three categories at World finance Banking awards on June 16, 2009
• Best NRI Services bank
• Excellence in Private Banking, APAC Region
• Excellence in Remittance Business, APAC Region.
ICICI Bank Mobile Banking was adjudged "Best Bank Award for Initiatives in Mobile Payments
and
Banking" by IDRBT, on May 18, 2009 in
Hyderabad.
ICICI Bank's b2 branchfree banking was adjudged "Best E-Banking Project Implementation Award 2008" by
The Asian Banker, on May 11, 2009 at the China World Hotel in Beijing.
ICICI Bank bags the “Best bank in SME financing (Private Sector)” at the Dun & Bradstreet Banking awards
2009.
ICICI Bank NRI services wins the “Excellence in Business Model Innovation Award” in the eighth Asian
Banker Excellence in Retail Financial Services Awards Programme.
ICICI Bank's Rural Micro Banking and Agri-Business Group wins WOW Event & Experiential Marketing
Award in two categories - “Rural Marketing programme of the year” and “Small Budget On Ground
Promotion of the Year”. These awards were given for Cattle Loan 'Kamdhenu Campaign' and 'Talkies on the
move campaign' respectively.
ICICI Bank's Germany Branch has been certified by “Stiftung Warrentest”. ICICI Bank is ranked 2nd amongst
57 savings products across 19 banks
ICICI Bank Germany won the yearly banking test of the investor magazine €uro in the “call money”category.
The ICICI Bank was awarded the runner's up position in Gartner Business Intelligence and Excellence Award
for Asia Pacific for its Business Intelligence functions.
ICICI Bank's Organisational Excellence Group was recently awarded ISO 9001:2008 certification by
TUV
Nord. The scope of certification comprised processes around consulting and capability building on methods
of
quality &
improvements.
ICICI Bank has been awarded the following titles under The Asset Triple A Country Awards for 2009:
• Best Transaction Bank in India
• Best Trade Finance Bank in India
• Best Cash Management Bank in India
• Best Domestic Custodian in India
ICICI Bank has bagged the Best Cash Management Bank in India award for the second year in a row. The
other awards have been bagged for the third year in a row.
ICICI Bank Canada received the prestigious Canadian Helen Keller Award at the Canadian Helen Keller
Centre's Fifth Annual Luncheon in Toronto. The award was given to ICICI Bank its long-standing support to
this unique training centre for people who are deaf-blind.
Chapter 3
RESEARCH METHODOLOGY
Research methodology
The procedure adopted for conducting the research requires a lot of attention as it has
direct bearing on accuracy, reliability and adequacy of results obtained. It is due to this
reason that research methodology, which we used at the time of conducting the research,
needs to be elaborated upon. It may be understood as a science of studying how research
is done scientifically. So, the research methodology not only talks about the research
methods but also considers the logic behind the method used in the context of the
research study. Research Methodology is a way to systematically study and solve the
research problems. If a researcher wants to claim his study as a good study, he must
clearly state the methodology adapted in conducting the research the research so that it
way be judged by the reader whether the methodology of work done is sound or not.
The Research Methodology here includes:-
Objective of study
Meaning of Research.
Research Problem.
Research Design.
Limitation of study
Gaurav Narang 56
B.B.A
OBJECTIVE OF THE STUDY
Objectives are the ends that states specifically how goal be achieved. Every study must
have an objective for which all the efforts have been done. Without objective no research
can be conducted and no result can be obtained. On the basis of objective all the research
process is followed. Objectives are the main aspect of every study. The objective of the
study gives direction to go through the research problem. It guides the researcher and
keeps him on track. I have two objectives regarding my research project. These are shown
below :1. Primary objective
2. Secondary objective
1. Primary objective :-
1) To study the software used in ICICI Bank.
2) To analyse the financial statements of the corporation to assess it’strue
financial position by the use of ratios.
2. Secondary objective :-
1) To find out the shortcomings in ICICI Bank.
2) To see whether ICICI Bank is going well or not in different areas.
Gaurav Narang 57
B.B.A
Meaning of Research:
Research is defined as “a scientific and systematic search for pertinent information on a
specific topic”. Research is an art of scientific investigation. Research is a systematized
effort to gain now knowledge. It is a careful investigation or inquiry especially through
search for new facts in any branch of knowledge. Research is an academic activity and
this term should be used in a technical sense. Research comprises defining and redefining
problems, formulating hypothesis or suggested solutions. Making deductions and
reaching conclusions to determine whether they if the formulating hypothesis. Research is
thus, an original contribution to the existing stock of knowledge making for its
advancement. The search for knowledge through objective and systematic method of
finding solutions to a problem is research.
Research Problem
The first step while conducting research is careful definition of Research Problem. “To
ERR IS THE HUMAN” is a proverb which indicates that no one is perfect in this world.
Every researcher has to face many problemswhich conducting any research that’s why
problem statement is defined to know which type of problems a researcher has to face
while conducting any study. It is said that,
“Problem well defined is problem half solved.”
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B.B.A
Research Design
A research designs is the arrangement of conditions for collection and analysis data in a
manner that aims to combine relevance to the research purpose with economy in
procedure. Research Design is the conceptual structure with in which research in
conducted. It constitutes the blueprint for the collection measurement and analysis of
data. Research Design includes and outline of what the researcher will do form writing
the hypothesis and it operational implication to the final analysis of data. A research
design is a framework for the study and is used as guide in collection and analyzing the
data. It is a strategy specifying which approach will be used for gathering and analyzing
the data. It also include the time and cost budget since most studies are done under these
two cost budget since most studies are done under theses tow constraints. The design is
such studies must be rigid and not flexible and most focus attention on the following:-
Exploratory Research Design: This research design is preferred when researcher has a
vague idea about the problem the researcher has to explore the subject.
Experimental Research Design – The research design is used to provide a strong basis
for the existence of casual relationship between two or more variables.
Descriptive Research Design – It seeks to determine the answers to who, what, where,
when and how questions. It is based on some previous understanding of the matter.
Diagnostic Research Design It determines the frequency with which something occurs
or its association with something else.
Gaurav Narang 59
B.B.A
RESEARCH DESIGN USED IN THE STUDY:
Descriptive research design is used in this study because it will ensure the minimization
of bias and maximization of reliability of data collected. Descriptive study is based on
some previous understanding of the topic. Research has got a very specific objective and
clear cut data requirements The researcher had to use fact and information already
available through financial statements of earlier years and analyse these to make critical
evaluation of the available material. Hence by making the type of the research conducted
to be both Descriptive and Analytical in nature. From the study, the type of data to be
collected and the procedure to be used for this purpose were decided.
The process of data collection begins after a research problem has been
defined and research design ahs been chalked out. There are two types of
data –
PRIMARY DATA -
It is first hand data, which is collected by researcher itself. Primary data is collected by
various approaches so as to get a precise, accurate, realistic and relevant data. The main
tool in gathering primary data was investigation and observation. It was achieved by a
direct approach and observation from the officials of the company.
The required data for the study are basically secondary in nature and the data are
collected from
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Methods of data analysis
The data collected were edited, classified and tabulated for analysis. The analytical tools
used in this study are:
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Chapter 4
FINANCIAL ANALYSIS
They provide some extremely useful information to the extent that balance Sheet mirrors
the financial position on a particular date in terms of the structure of assets, liabilities and
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owners equity, and so on and the Profit And Loss account shows the results of operations
during a certain period of time in terms of the revenues obtained and the cost incurred
during the year. Thus the financial statement provides a summarized view of financial
positions and operations of a firm.
The term financial analysis is also known as ‘analysis and interpretation of financial
statements’ refers to the process of determining financial strength and weakness of the
firm by establishing strategic relationship between the items of the Balance Sheet, Profit
and Loss account and other operative data.
The first task of financial analysis is to select the information relevant to the decision
under consideration to the total information contained in the financial statement. The
second step is to arrange the information in a way to highlight significant relationship.
The final step is interpretation and drawing of inference and conclusions. Financial
statement is the process of selection, relation and evaluation.
conclusions.
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To provide useful information to mgt.
The analyst should acquaint himself with principles and postulated of accounting.
He should know the plans and policies of the management so that he may be able
to find out whether these plans are properly executed or not.
The extent of analysis should be determined so that the sphere of work may be
decided. If the aim is find out. Earning capacity of the enterprise then analysis of
income statement will be undertaken. On the other hand, if financial position is to
be studied then balance sheet analysis will be necessary.
A relationship is established among financial statements with the help of tools &
techniques of analysis such as ratios, trends, common size, fund flow etc.
The conclusions drawn from interpretation are presented to the management in the
form of reports.
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b) Vertical Analysis : This is used when financial statements of a particular year or
on a particular date are analyzed. For this type of analysis we generally use
common size statements and the ratio analysis. It involves a study of quantitative
relationship among various items of balance sheet and profit and loss account.
This type of analysis is static analysis because this is based on the financial results
of one year. Vertical analysis is useful when we have to compare the performance
of different departments of the same company.
Among these two types of analysis, horizontal analysis is more useful because it
brings out more clearly the trends of working of a firm. This gives us more concrete
bases for future planning.
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business given the assumptions about these changes and the limitation of the forecasting
technique used. This is quite complicated analysis.
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Comparison and analysis of financial statements may be carried out using the following
tools:
1.Comparative Balance Sheet : The comparative balance sheet shows increase and
decrease in absolute terms as well as percentages ,in various assets ,liabilities and capital.
A comparative analysis of balance sheets of two periods provides information regarding
progress of the business firm.
The main purpose of comparative balance sheet is to measure the short- term and
longterm solvency position of the business.
1. Presenting the change in various items in relation to total assets or total liabilities
or net sales.
2. Establishing a relationship.
3. Providing a common base for comparison.
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2. Common-Size Income Statement : Common-size income statement is a
statement in which the figures of net sales is assumed to be equal to 100 and all
other figures of “profit and loss A/c” are expressed as percentage of net sales.this
statement facilitate the vertical analysiss since each accounting variable is
analyzed vertically. One can draw conclusion, regarding the behaviour of
expenses over period of time by examining these percentages.
c. Trend Analysis:
Trend percentage are very useful is making comparative study of the financial statements
for a number of years. These indicate the direction of movement over a long tine and help
an analyst of financial statements to form an opinion as to whether favorable or
unfavorable tendencies have developed. This helps in future forecasts of various items.
For calculating trend percentages any year may be taken as the ‘base year’. Each item of
bease year is assumed to be equal to 100 and on that basis the percentage of item of each
year calculated.
d. Ratio Analysis:
Meaning :
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OBJECTS AND ADVANTAGES OR USES OF RATIO
ANALYSIS
CLASSIFICATION OF RATIOS
In view of the financial management or according to the tests satisfied,
various ratios have been classifieds as below:
Liquidity Ratios : These are the ratios which measure the short-term solvency or
financial position of a firm. These ratios are calculated to comment upon the short-term
paying capacity of a concern or the firm’s ability to meet its current obligations.
Long –Term Solvency and Leverage Ratios : Long-term solvency ratios convey a
firm’s ability to meet the interest cost and repayment schedules of its long-term obligation
e.g. Debit Equity Ratio and Interest Coverage Ration. Leverage Ratios.
Activity Ratios: Activity ratios are calculated to measure the efficiency with which the
resource of a firm have been employed. These ratios are also called turnover ratios
because they indicate the speed with which assets are being turned over into sales e.g.
debtors turnover ratio.
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Profitablity Ratios: These ratios measure the results of business operations or overall
performance and effective of the firm e.g. gross profit ratio, operating ratio or capital
employed. Generally, two types of profitability ratios are calculated.
(a) In relation to Sales, and
(b)In relation in Investment
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CASH-FLOW STATEMENT
A cash – flow statement is a statement showing inflows (receipts) and
outflows (payments) of cash during a particular period. In other words, it is a
summary of sources and applications of each during a particular span of
time.
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Gaurav
BALANCE SHEET OF ICICI BANK LTD.
As On Mar 2005,Mar 2006,Mar 2007,Mar2008,Mar2009. (Rs. In crores)
2005 2006 2007 2008 2009
CAPITAL
AND
LIABILITIES:
Total Share 1086.75 1239.83 1249.34 1462.68 1463.29
Capital
Equity Share 736.75 889.83 899.34 1112.68 1113.29
Capital
Share 0.02 0.00 0.00 0.00 0.00
Application
Money
Preference Share 350.00 350.00 350.00 350.00 350.00
Capital
Reserves 11813.20 21316.16 23413.92 45357.53 48419.73
Revaluation 0.00 0.00 0.00 0.00 0.00
Reserves
Net Worth 12899.97 22555.99 24663.26 46820.21 49883.02
Deposits 99818.78 165083.17 230510.19 244431.05 218347.82
Borrowings 33544.50 38521.91 51256.03 65648.43 67323.69
Total Debt 146263.25 226161.17 306429.48 356899.69 335554.53
Other Liabilities 21396.17 25227.88 38228.64 42895.39 43746.43
And Provisions
Total Liabilities 167659.42 251388.95 344658.12 399795.08 379300.96
ASSETS:
Cash And 6344.90 8934.37 18706.88 29377.53 17536.33
Balances With
RBI
Balances With 6585.07 8105.85 18414.45 8663.60 12430.23
Banks,Money At
Call
Advances 91405.15 146163.11 195865.60 225616.08 218310.85
Investments 50487.35 71547.39 91257.84 111454.34 103058.31
Gross Block 5525.65 5968.57 6298.56 7036.00 7443.71
Accumulated 1487.61 1987.85 2375.14 2927.11 3642.09
Depreciation
Net Fixed Assets 4038.04 3980.72 3923.42 4108.89 3801.62
Capital Work In 96.30 147.94 189.66 0.00 0.00
Progress
Other Assets 8702.59 12509.57 16300.26 20574.63 24163.62
Total Assets 167659.40 251388.95 344658.11 399795.07 379300.96
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Contingent 97507.79 119895.78 177054.18 371737.36 803991.92
liabilities
Bills for 9803.67 15025.21 22717.23 29377.55 36678.71
collection
Book 170.35 249.55 270.37 417.64 445.17
value(Rs.)
EPS 27.22 28.55 34.59 37.37 33.78
No. of equity 736716094 889823901 899266672 1112687495 1113250642
shares
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PROFIT AND LOSS ACCOUNT OF ICICI BANK LTD.
For The Year Ended Mar2005,Mar2006,Mar2007,Mar2008,Mar2009 (Rs. In Crores)
2005 2006 2007 2008 2009
INCOME:
Interest Earned 9409.90 13784.49 22994.29 30788.34 31092.55
Other Income 3416.14 4983.14 5929.17 8810.77 7603.72
Total Income 12826.04 18767.63 28923.46 39599.11 38696.27
EXPENDITURE:
Interest Expended 6570.89 9597.45 16358.50 23484.24 22725.93
Operating 3299.15 4479.51 6690.56 8154.18 7045.11
Expenses
Total Expenses 9870.04 14076.96 23049.06 31638.42 29771.04
Operating Profit 2956 4690.67 5874.40 7960.69 8925.23
Other Provision 428.80 1594.07 2226.36 2904.59 3808.26
And Contigencies
Provision For Tax 522 556.53 537.82 898.37 1358.84
Net Profit 2005.20 2540.07 3110.22 4157.73 3758.13
Extraordinary 0.00 0.00 0.00 0.00 (0.58)
Items
Profit B/F 53.09 188.22 293.44 998.27 2436.32
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FINANCIAL STATEMENT ANALYSIS
Comparative Balance Sheet Of ICICI Bank From 2005-2006 To 2008-
2009
(Rs. in
crores)
PARTICULARS 2005-2006 2006-2007 2007-2008 2008-2009
Absolute % of Absolute % of Absolute % of Absolute % of
change change change change change change change chan g
e
CAPITAL
AND
LIABILITIES:
Capital 153.08 14 9.51 0.8 213.34 17 0.61 .04
Reserves and 9502.96 80 2097.76 10 21943.61 94 3062.2 7
surplus
Deposits 65264.39 65 65427.02 40 13920.86 6 (26083.23) (11)
Borrowings 4977.41 15 12734.12 33 14392.4 28 1675.26 2.5
Other Liabilities 3831.71 18 13000.76 51.5 4666.75 12 851.04 2
and Provisions
ASSETS:
Investments 21060.04 42 19710.45 27.5 20196.5 22 (8396.03) (7.5)
Advances 54757.96 60 49702.49 34 29750.48 15 (7305.23 (3.25
)
Fixed assets (57.32) (1.4) (57.3) (1.4) 185.47 5 (307.27) (7.5)
Capital Work In 51.64 54 41.72 28.2 (189.66) -100 0.00 0.00
Progress
Current assets 7917.23 37 23871.8 81 5194.17 10 (4485.58) (8)
TOTAL 83729.55 50 93269.16 37 55136.96 16 (20494.11) (5.1)
ASSETS:
Interpretation
The capital of bank increased by 14% in 2005-06,0.8% in
2006-07,17% in 2007-08,and .04 % in 2008-09.This shows
that there is fluctuation in the rate of increase in the capital.
In 2005-06 and 2007-08 the rate of increase in capital is more
than that of 2006-07 and 2008-09.
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There is a huge fluctuation in the rate of increase in reserves
and surplus also. This shows that bank is effectively utilizing
its reserves and surplus.
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2. TREND ANALYSIS
Trend Percentage Of ICICI Bank From 2004-2005 To 2008-2009
(base year 2004 -05) Percentage(%) figures
Particulars 2005 2006 2007 2008 2009
Deposits 100 165 231 245 219
Advances 100 160 214 247 239
Net profit 100 127 155 207 187
300
250
percentage(%)
200
DEPOSITS
150 ADVANCES
NET PROFIT
100
50
0
2005 2006 2007 2008 2009
Years
Interpretation:
There is a continous increase in the deposits till the year ending 2008 followed by a
downfall in the year ending 2009 due to repayment od deposits in this year.
Similarly advances also shows as increasing trend till the year ending 2008 followed by a
slight downfall in the year ending 2009.
There has been a substantial increase in net profit till the year year ending 2008.In four
years it has been more than double.
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strength. If current liabilities exceed current assets, then the company may have
problems meeting its short-term obligations.
CURRENTRATIO= CURRENTASSETS/ CURRENTLIABILITY
1.6
1.39 1.36
1.4
1.23
1.17
1.2
1.01
1
Ratio
Liquid ratio is also known as ‘Quick’ or ‘Acid Test ‘Ratio. Liquid assets refer to assets which
are quickly convertible into cash. Current Assets other stock and prepaid expenses are
considered as quick assets.
1.2
1 0.97
0.88
0.8
0.67 0.68
0.6
Ratio
0.4
0.2
0
2005 2006 2007 2008 2009
Years
Earning Per Equity Share = Net Profit after Tax –Prefrence Dividend
No. of Equity shares
The earning per share of the company helps in determining the market price of the
equity shares of the company. A comparison of earning per share of the company with
another will also help in deciding whether the equity share capital is being effectively
used or not. It also helps in estimating the company’s capacity to pay dividend to its
equity shareholders.
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Earnings Per Share Ratio of ICICI Bank for the
period of 2005-2009
40 37.37
34.59 33.78
35
30 27.22 28.55
25
Ratio
It is expressed by dividing dividend paid to equity shareholders by no. of equity shares.this shows
the per share dividend given to equity shareholders.It is very helpful for potential investors to
know the dividend paying capacity of the company.It affects the market value of the company.
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Dividend Per Share Ratio of ICICI Bank for the
period of 2005-2009
12 11.03 11
10.02
10
8.59 8.53
8 Dividend Per Share
Ratio
Ratio
6
0
2005 2006 2007 2008 2009
Years
This ratio indicates the Net margin on a sale of Rs.100. It is calculated as follows:
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Net Profit Ratio of ICICI Bank for the period of 2005-2009
25
21.3
20 18.42
15 13.52 13.5
Ratio(%)
12.08
Net Profit Ratio
10
0
2005 2006 2007 2008 2009
Years
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Although both the sales and net profit have increased during the above period but the Net
Profit Ratio of the bank is declining continuously. This is because of the reason that net
profits have not increased in the same proportion as of the sales.
OPERATING PROFIT RATIO:
The difference between net profit ratio and net operating profit ratio is that net operating profit is
calculated without considering non-operating expenses and non-operating incomes. If we deduct
this ratio from 100,the result will be operating ratio. Higher operating profit ratio enable the
organization to recoup non-operating expenses out of operating profits and provide reasonable
return.
40
34.02
35
31.41
30 28.7
25.54 25.85
25
Ratio
15
10
0
2005 2006 2007 2008 2009
Years
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This may be due to the reason that operating expenses have been increased more as compared to
sales during the above period consequently reducing the operating profits.Therefore the bank
should check on unnecessary operating expenses to correct this situation and to provide a
sufficient return.
RETURN ON NET WORTH:
It measures the profitability of the business in view of the shareholders. It judges the earning
capacity of the company and the adequacy of return on proprietor’s funds.Shareholders and
potential investors are interested in this ratio.It is calculated as below:
Return On Net Worth = Net Profit After Interest And Tax x 100
Shareholder’s Funds
18
15.54
16
14 12.61
12 11.26
10 8.88
Ratio
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networth ratio has declined considerably and has reduced to more than half in the year 2009 than
it was in 2005.
RETURN ON CAPITAL EMPLOYED:
It establishes relationship between profit before interest and tax and capital employed. It
indicates the percentage of return on the total capital employed in the business.This ratio is also
known as Return On Investment. It measures the overall efficiency and profitabilityof the
business in relation to investment made in business. It also shows how efficiently the resources
are used in the business.comparison of one unit with that of the other or performance in one year
with that of the same unit is possible. It is calculated as below:
9
8.29
7.99
8
7 6.52
6.22
6 5.61
5
Ratio
0
2005 2006 2007 2008 2009
Years
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Interpretation:
The above table exhibit the return on capital employed ratio of the bank for last five years.This
ratio measures the earning of the net assets of the business. The ratio was 6.22% in year 2005.
After that it rised to the tune of 5.61%,6.52%,7.99% and 8.29% in year 2006, 2007, 2008 and
year 2009 respectively. It lead to the conclusion bank rising but very little proportion of return on
capital employed.
DEBT- EQUITY RATIO:
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14 12.97
11.99
12
10.14
10
8 7.53
Ratio
6.6
Debt Equity Ratio
6
0
2005 2006 2007 2008 2009
Years
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The ratio shows the extent to which funds have been provided by long-term creditors as
compared to the funds provided by the owners.Here the Debt-Equity ratio for the above
period is always high.this shows that the bank is more relying on outside funds as compared
to internal sources of capital,in its capital structure. From the long-term lenders point of view
this ratio is not satisfactory.
PROPRIETORY RATIO:
0.14 0.13
0.12
0.12
0.1
0.08
0.08 0.07 0.07
Ratio
Proprietory Ratio
0.06
0.04
0.02
0
2005 2006 2007 2008 2009
Years
It helps to determine the long-term solvency of a company.This ratio measures the protection
available to the creditors.Higher the ratio,lesser is the likelihood of insolvency in future,as the
management has to use lessor debts and vice versa.Thus,this ratio is of great importance to the
creditors.
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Interpretation:
Above table exhibits the proprietary ratio of the bank for last five years . It was 7% in 2005,After
that was 8% in year 2006. Similarly it was once again reduced to 7 % in the year 2007. After
2007 it registered increase and was 12% and 13% in the year 2008 and 2009 respectively. Hence
it leads to the conclusion owners have less than 13% stake in the total assets of the bank. It is not
a good sign as far the long term solvency is concerned.
Year Sales Net Fixed Assets Fixed Assets
(Rs. In crores) (Rs. In crores) Turnover Ratio
2005 9409.9 4038.04 2.33
2006 13784.49 3980.72 3.46
2007 22994.29 3923.42 5.86
2008 30788.34 4108.89 7.49
FIXED ASSETS TURNOVER RATIO:
It is also called as Sales to Fixed Assets Ratio.It measures the efficient use of fixed assets.This
ratio is a measure of efficient use of fixed assets.it is calculated as:
9 8.17
8 7.49
7
5.86
6
5
Ratio
It measures the efficiency and profit earning capacity of the business.Higher the ratio,greater is
the intensive utilization of fixed assets and a lower ratio shows under utilization of the fixed
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assets.This ratio has a special importance for manufacturing concerns where investment in fixed
assets,is vey high and the profitability is significantly dependent on the utilization of these assets .
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2009 31092.55 3801.62 8.17
Interpretation:
Here the fixed assets employed in the business shows a decreasing trend except in the year 2008
where fixed assets have again increased.This may be due to increase in rate of depreciation in
subsequent years. Neverthless,the fixed assets turnover ratio has been consistently increasing.It
indicates that fixed assets have been effectively used in the business without much additional
investment in the period of study and also the capital is not blocked in fixed assets.
CREDIT-DEPOSIT RATIO:
This ratio is very important to assess the credit performance of the bank. The ratio shows the
relationship between the amount of deposit generated by the bank has well as their deployment
towards disbursement of loan and advances. Higher credit deposit ratio shows overall good
efficiency and performance of any banking institution.
Credits
Credit Deposit Ratio = ×100
Deposits
1.05
1 0.99
0.95 0.92
0.91
Ratio
0.85 0.84
0.8
0.75
2005 2006 2007 2008 2009
Years
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Year Advances Deposits Credit Deposit Ratio (in%)
(Rs. In crores) (Rs. In crores)
2005 91405.15 99818.78 91
2006 146163.11 165083.17 88
2007 195865.6 230510.19 84
2008 225616.08 244431.05 92
2009 218310.85 218347.82 99
Interpretation:
Above table exhibits credit deposit ratio of the bank during last 5 years. In the year 2005 ratio
was 91% and it declined to 88% and 84%in the year 2006 and 2007 respectively. In the year
2008 and 2009 ratio was increased to 92% and 99% respectively. it leads to conclusion that
credit performance of the bank is very good.
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Chapter 5
FINDINGS,SUGGESTIONS
& CONCLUSION
Findings
Profit before tax for the year ended March 31, 2009 (FY2009) was Rs. 5,117
crore (US$ 1,009 million), compared to Rs. 5,056 crore (US$ 997 million) for the
year ended March 31, 2008 (FY2008).
Profit after tax for FY2009 was Rs. 3,758 crore (US$ 741 million) compared to
Rs. 4,158 crore (US$ 820 million) for FY2008 due to the higher effective tax rate
on account of lower proportion of income taxable as dividends and capital gains.
Net interest income increased 15% from Rs. 7,304 crore (US$ 1,440 million) for
FY2008 to Rs. 8,367 crore (US$ 1,650 million) for FY2009. While the advances
declined marginally year-on-year, the net interest income increased due to
improvement in net interest margin from 2.2% in FY2008 to 2.4% in FY2009.
Operating expenses (including direct marketing agency expenses) decreased 14%
to Rs. 6,835 crore (US$ 1,348 million) in FY2009 from Rs. 7,972 crore (US$
1,572 million) in FY2008. The cost/average asset ratio for FY2009 was 1.8%
compared to 2.2% for FY2008.
During the year, the Bank has pursued a strategy of prioritizing capital
conservation, liquidity management and risk containment given the
challenging economic environment. This is reflected in the Bank’s
strong capital adequacy and its focus on reducing its wholesale term
deposit base and increasing its CASA ratio. The Bank is maintaining
excess liquidity on an ongoing basis. The Bank has also placed strong
emphasis on efficiency improvement and cost rationalization. The
Bank continues to invest in expansion of its branch network to enhance
its deposit franchise and create an integrated distribution network for
both asset and liability products.
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In line with the above strategy, the total deposits of the Bank were Rs. 218,348 crore
(US$ 43.0 billion) at March 31, 2009, compared to Rs. 244,431 crore (US$ 48.2 billion)
at March 31, 2008. The reduction in term deposits by Rs. 24,970 crore (US$ 4.9 billion)
was primarily due to the Bank’s conscious strategy of paying off wholesale deposits.
During Q4-2009, total deposits increased by Rs. 9,283 crore (US$ 1.8 billion), of which
Rs. 5,286 crore (US$ 1.0 billion), or about 57%, was in the form of CASA deposits. The
CASA ratio improved to 28.7% of total deposits at March 31, 2009 from 26.1% at March
31, 2008.
The branch network of the Bank has increased from 755 branches at
March 31, 2007 to 1,438 branches at April 24, 2009. The Bank is also
in the process of opening 580 new branches which would expand the
branch network to about 2,000 branches, giving the Bank a wide
distribution reach in the country.
In line with the strategy of prioritizing capital conservation and risk containment, the loan
book of the Bank decreased marginally to Rs. 218,311 crore (US$ 43.0 billion) at March
31, 2009 from Rs. 225,616 crore (US$ 44.5 billion) at March 31, 2008.
Liquidity position
The liquid ratio of the bank in the year 2005,2006 and 2009 is 0.60,0.67and 0.68
respectively and the year 2007 and 2008 liquid ratio is 0.97 and 0.88 respectively
which is close to 1.Though it is not equal to the ideal liquid ratio of 1:1 but still its
under control. So in nut shell, it can be concluded that the liquidity position of the
bank is quite satisfactory.
Also the capital is being effectively utilized in the bank as it shows better return on
capital employed over years.
Asset quality
At March 31, 2009, the Bank’s net non-performing asset ratio was 1.96%. During the
year the Bank restructured loans aggregating to Rs. 1,115 crore (US$ 220 million).
Gaurav Narang 96
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Dividend on equity shares
Since the dividend per share has shown a promising increase for the period under
study.It shows that the bank is following a sound dividend policy and is capable of
distributing higher dividends.in this way the investors will feel investing in capital of
the bank a much beneficial option and will be reluctant to withdraw capital for a long
time.
The earnings per share for the period under study also shows a promising increase.it
suggests that bank has better profitability position and in future it can be a better or
attractive channel of investment for shareholders.
High trends of credit deposit ratio reveals that bank has performed satisfactorily as regard
to granting loans and advances to generate income. It suggests that credit performance is
good and the bank is doing its business good by fulfilling its major objective as regards to
granting loans and accepting deposits.
Conclusion
On the basis of various techniques applied for the financial analysis of ICICI Bank we
can arrive at a conclusion that the financial position and overall performance of the bank
is satisfactory. Though the income of the bank has increased over the period but not in the
same pace as of expenses. But the bank has succeeded in maintaining a reasonable
profitability position.
The bank has succeeded in increasing its share capital also which has increased around
50% in the last 5 years. Individuals are the major shareholders. The major achievement of
the bank has been a tremendous increase in its deposits, which has always been its main
objective. Fixed and current deposits have also shown an increasing trend.
Equity shareholders are also enjoying an increasing trend in the return on their capital.
Though current assets and liabilities (current liquidity) of the bank is not so satisfactory
but bank has succeeded in maintaining a stable solvency position over the years. As far as
the ratio of external and internal equity is concerned, it is clear that bank has been using
more amount of external equity in the form of loans and borrowings than owner’s equity.
Bank’s investments are also showing an increasing trend. Due to increase in advances,
Gaurav Narang 97
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the interest received by the bank from such advances is proving to be the major source of
income for the bank.
Suggestions
Although the short term liquidity position is quite satisfactory as per revealed by
liquid ratio but the current ratio is below the ideal ratio of 2:1.So the bank should
make efforts to increase its current assets to maintain a safety margin and to
maintain a better liquidity position.
The profitability of the bank for the period under study is not satisfactory. Profits
are increasing but not with same pace as of the expenditure due to higher reliance
on debt capital in the form of borrowings and loans for financing capital structure.
So in order to improve profitability, the bank should reduce its dependence on
external equities for meeting capital requirements. Consequently, the interest
expenses will decline and profits will increase which is good for the bank.
Similarly non productive expenses should be curtailed to improve profitability.
Higher trend of credit deposit ratio reveals that the bank has performed
satisfactorily as regard to granting loans and advances to generate income. It
suggests that the credit performance of bank is good and it is performing its
business well by fulfilling the major objective of granting credit and accepting
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deposit. So in order to have more creditability in the market the bank should
maintain its credit deposit ratio.
Though the bank has been successful in increasing it’s deposits but to further
improve upon such situation it can introduce some new and attractive schemes for
public. Such schemes can be in the form of higher rate of interest and shorter
maturity period for FD’s etc.
Bank should try to finance more and more projects. Financing will help it to earn
higher amount of profits.
The bank is having a greater reliance on debt capital. The increasing reliance on
external equities may prove hazardous in the long run. So in order to remedy this
situation bank should increase its focus on internal equities and other sources of
internal financing.
Bank can also think for improving it’s day-to -day service to its clients. Such
service can be improved by providing prompt service and showing an attitude of
co-operation to its clients. It will help to give a kind of confidence to the public
and build a better public image.
To achieve the objective of Rural development it should open more and more
branches in different rural areas of the country. It will facilitate in providing help
to rural poor farmers and other living below the poverty line. Bank can appoint
commission agents for different area who can encourage general public to invest
in the capital of the bank and make more deposits in ICICI Bank.
The bank should simplify the procedure of advances for quick disbursement.
Last but not least, bank should adopt branch automation experiment to control the
operational cost.
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CHAPTER 6
BIBLIOGRAPHY
BIBLIOGRAPHY
Books Reffered:
Basic Financial Management ,8th edition ,Prentice -Hall,Inc. Scott, D.F., J.D
Martin, J.W. Petty and A.Keown.
Internet websites:
Www.Icicibank.Com
Www.Moneycontrol.Com
WWW.Money.Rediff.Com
Www.Wikipedia.Org
Www.Google.Com
Www.Scribd.Com
Www.Managementparadise.Com
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