Total Quality Management Multiple Choice Questions Highlights

otal Quality Management MCQ (Multiple Choice
Questions)
Our 1000+ Total Quality Management MCQs (Multiple Choice Questions and Answers)
focuses on all chapters of Total Quality Management covering 100+ topics. You should
practice these MCQs for 1 hour daily for 2-3 months. This way of systematic learning will
prepare you easily for Total Quality Management exams, contests, online tests, quizzes,
MCQ-tests, viva-voce, interviews, and certifications. You can also download the PDF of
Total Quality Management MCQs by applying below.
Total Quality Management Multiple Choice Questions Highlights

- 1000+ Multiple Choice Questions & Answers (MCQs) in Total Quality Management with a
detailed explanation of every question.
- These MCQs cover theoretical concepts, true-false(T/F) statements, fill-in-the-blanks and
match the following style statements.
- These MCQs also cover numericals as well as diagram oriented MCQs.
- These MCQs are organized chapterwise and each Chapter is futher organized topicwise.
- Every MCQ set focuses on a specific topic of a given Chapter in Total Quality Management
Subject.
- Total Quality Management MCQ with answers in PDF format for all the chapters as per the
prescribed syllabus.
Who should Practice Total Quality Management MCQs?
– Students who are preparing for college tests and exams such as mid-term tests and semester
tests on Total Quality Management.
- Students who are preparing for Online/Offline Tests/Contests in Total Quality Management.
– Students who wish to sharpen their knowledge of Total Quality Management Subject.
- Anyone preparing for Aptitude test in Total Quality Management.
- Anyone preparing for interviews (campus/off-campus interviews, walk-in interview and
company interviews).
- Anyone preparing for entrance examinations and other competitive examinations.
- All - Experienced, Freshers and College / School Students.
Total Quality Management Chapters
Here's the list of chapters on the "Total Quality Management" subject covering 100+ topics.
You can practice the MCQs chapter by chapter starting from the 1st chapter or you can jump
to any chapter of your choice.
1. Basic Concepts of Quality and TQM
2. Customer Satisfaction
3. TQM Leadership
4. Employee Involvement
5. Continuous Process Improvement
6. Supplier Partnership
7. Quality Circles
8. Problem Solving Tools
9. Benchmarking & FMEA
10. Control Charts & Process Capability
11. Six Sigma Principle
12. Quality Function Deployment
13. Total Productive Maintenance
14. Performance Measures
15. ISO 9000 & ISO 14000
16. Reliability
17. QLean Manufacturing
18. Manufacturing New Trends & Agile Manufacturing
1. Basic Concepts of Quality and TQM
The section contains multiple choice questions and answers on quality definition, product and
service quality dimensions, tqm basic cocepts and its characteristics, tqm benefits and
barriers, quality gurus like deming, juran and crosby, quality statements and cost.
 Definition of Quality
 Benefits and Barriers of TQM
 Definitions of Other Key Words
 Quality Gurus – Deming
 Dimensions of Product Quality – 1
 Quality Gurus – Juran
 Dimensions of Product Quality – 2
 Quality Gurus – Crosby
 Dimensions of Service Quality
 Quality Statements
 Basic Concepts of TQM
 Cost of Quality – 1
 Characteristics of TQM – 1
 Cost of Quality – 2
 Characteristics of TQM – 2
2. Customer Satisfaction
The section contains questions and answers on customer satisfaction.
 Customer Satisfaction – 1  Customer Satisfaction – 2

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3. TQM Leadership
The section contains MCQs on quality leaders, leadership styles, quality council and strategic
quality planning.
 Introduction to Quality Leaders  Quality Council

 Leadership Styles  Strategic Quality Planning
4. Employee Involvement
The section contains multiple choice questions and answers on employee motivation,
employee empowerment, teams and teamwork, employee performance appraisal, recognition
and reward.
 Employee Motivation – 1
 Teams and Teamwork – 2
 Employee Motivation – 2
 Recognition and Reward
 Employee Empowerment
 Performance Appraisal
 Teams and Teamwork – 1
5. Continuous Process Improvement
The section contains questions and answers on juran trilogy, quality problems, pdca cycle, 5s,
kaizen and poka yoke.
 Juran Trilogy
 5S
 Quality Problems
 Kaizen
 Four R’s of Total Improvement
 Poka Yoke
 PDCA Cycle
6. Supplier Partnership
The section contains MCQs on supplier relations principles, supplier partnering, sourcing and
selection, relationship development, supplier certification and rating.
 Principles of Supplier Relations

 Supplier Selection – 2
 Supplier Partnering
 Supplier Certification and Supplier Rating
 Supplier Sourcing
 Relationship Development
 Supplier Selection – 1
7. Quality Circles
The section contains multiple choice questions and answers on quality circles and its
elements, quality circle operation process, quality circle benefits and limitations.
 Quality Circles – 1  Elements of Quality Circles – 2

 Quality Circles – 2  Process of Quality Circle Operation
 Elements of Quality Circles – 1  Benefits and Limitations of Quality Circles
8. Problem Solving Tools
The section contains questions and answers on quality seven tools like flow chart, check
sheet, histogram and pareto diagram, scatter diagram and its control chart, affinity diagram,
tree diagram, decision tree, arrow and matrix diagram, triz and taguchi loss function.
 Seven Tools of Quality – Flow Chart and  New Seven Management Tools – Tree Diagram and
Check Sheet Matrix Diagram
 Seven Tools of Quality – Histogram and Pareto
Diagram
 Seven Tools of Quality – Cause and Effect  New Seven Management Tools – Matrix Data
Diagram Analysis, Decision Tree and Arrow Diagram
 Seven Tools of Quality – Scatter Diagram and  TRIZ
Control Chart  Concept of Taguchi Loss Function
 New Seven Management Tools – Affinity
Diagram and Relationship Diagram
9. Benchmarking & FMEA
The section contains MCQs on benchmarking concepts and types, failure mode and effect
analysis.
 Basic Concepts of Benchmarking  Types of Benchmarking – 2

 Types of Benchmarking – 1  Failure Mode and Effect Analysis
10. Control Charts & Process Capability
The section contains multiple choice questions and answers on tqmr statistics, process
capability, variables and attributes control charts.
 Statistics for TQMR – 1  Control Charts for Variables

 Statistics for TQMR – 2  Process Capability
 Statistics for TQMR – 3  Control Charts for Attributes
11. Six Sigma Principle
The section contains questions and answers on six sigma concepts and process.
 Basic Concepts of Six Sigma  Six Sigma Process

12. Quality Function Deployment
The section contains MCQs on qfd basic concepts, quality house and qfd process.
 Basic Concepts of QFD

 QFD Process
 House of Quality
13. Total Productive Maintenance
The section contains multiple choice questions and answers on tpm objectives and features,
tpm eight pillars, tpm vs tqm relation, total productive maintenance development and
measures.
 TPM Vs. TQM  Total Productive Maintenance Development

 Objectives and Features of TPM
 Measures of Total Productive Maintenance
 Eight Pillars of Total Productive Maintenance
14. Performance Measures
The section contains questions and answers on performance indicators, implementing
performance measures strategy and quality awards.
 Performance Indicators – 1
 Strategy for implementing Performance Measures
 Quality Awards
15. ISO 9000 & ISO 14000
The section contains MCQs on iso 9000 quality management system and iso 14000
environmental management system standards.
 ISO 14000 – Environmental Management System

 ISO 9000 – Quality Management System
Standards
16. Reliability
The section contains multiple choice questions and answers on reliability and its numericals.
 Reliability  Numericals on Reliability

17. QLean Manufacturing
The section contains questions and answers on seven types of wastes, lean manufacturing
tools like heijunka, takt time, bottleneck analysis, just-in-time, five lean principles, visual
factory, jidoka, lean audit, smart goals, smed and vsm.
 Lean Manufacturing Tools – Kanban, Five Lean

 Seven Types of Wastes, Andon and Gemba Principles & Visual Factory
 Heijunka, Hoshin Kanri, Takt Time,  One-piece Flow, Jidoka, Demand Management &
Continuous Flow and Bottleneck Analysis Cellular Manufacturing
 Just-in-time  Lean Audit, Right First Time, SMART Goals,
SMED & VSM
18. Manufacturing New Trends & Agile Manufacturing
The section contains MCQs on iiot, erp, 3d printing, digital twin and agile manufacturing.
 IIoT, ERP, 3D Printing & Digital Twin  Agile Manufacturing

If you would like to learn "Total Quality Management" thoroughly, you should attempt to
work on the complete set of 1000+ MCQs - multiple choice questions and answers mentioned
above. It will immensely help anyone trying to crack an exam or an interview.
Note: We are working on pdf download for Total Quality Management MCQs and will
publish the download link here. Fill this Total Quality Management mcq pdf
download request form for download notification.
Wish you the best in your endeavor to learn and master Total Quality Management!
Manish Bhojasia, a technology veteran with 20+ years @ Cisco & Wipro, is Founder and
CTO at Sanfoundry. He lives in Bangalore, and focuses on development of Linux
Kernel, SAN Technologies, Advanced C, Data Structures & Alogrithms. Stay connected
with him at LinkedIn.
Subscribe to his free Masterclasses at Youtube & technical discussions at Telegram

SanfoundryClasses.

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otal Quality Management MCQ (Multiple Choice

Total Quality Management Multiple Choice Questions Highlights

 Customer Satisfaction – 1  Customer Satisfaction – 2

 Introduction to Quality Leaders  Quality Council

 Principles of Supplier Relations

 Quality Circles – 1  Elements of Quality Circles – 2

 Basic Concepts of Benchmarking  Types of Benchmarking – 2

 Statistics for TQMR – 1  Control Charts for Variables

 Basic Concepts of Six Sigma  Six Sigma Process

 Basic Concepts of QFD

 TPM Vs. TQM  Total Productive Maintenance Development

 ISO 14000 – Environmental Management System

 Reliability  Numericals on Reliability

 Lean Manufacturing Tools – Kanban, Five Lean

 IIoT, ERP, 3D Printing & Digital Twin  Agile Manufacturing

Subscribe to his free Masterclasses at Youtube & technical discussions at Telegram

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