Data Pirates Chapter 1

Chapter I
Introduction
Background of the Study
The advancement of Information and Communication Technology has

been remarkable, and its impact can be observed in all aspects of
learning, including the presentation of information, tasks,
interaction, and worker performance. Additionally, computers have
significantly enhanced opportunities for worker interaction and
flexibility.
According to Shcherbakov & Silkina (2021), logistics is

influenced by innovations, new technologies, changes according to the
changing priorities and targets of companies, and changing
competitiveness conditions that increase their complexity. The
complexity always implies the need for integration, choosing the
technologies for mutually profitable cooperation and interaction
formats, including those in supply chains that are adequate to the
economic conditions. Supply chains are ordered sequences of suppliers
and customers; each customer can simultaneously be a supplier, and
vice versa, the supplier can be a customer (at a higher level). The
concept of the supply chain, proposed by Oliver and Webber in 1982,
has undergone major changes over the past decades. Modern supply
chains have a complex and multilevel structure, the main
characteristic of which is a clear and logical sequence of actions for
each participant. This gives us reason to talk about the network
architecture of supply chains in which each participant (company or
separate structural unit) provides each other with products or
services, adding a certain consumption value to the product. The
supply chains of many companies include agreed terms for supplying
materials, components, finished products, and their delivery to
specific markets. In total, this justifies the network architecture of
the logistics system.
Trucking companies are a vital contributor to transport

activities (Barreto, Amaral, & Pereira, 2017). The movement of goods
between regions involves using a truck as a single mode or as part of
multimodal transport. For domestic transportation of goods, the
contribution of trucking in various countries always dominates the
contribution of other modes in terms of volume and value transported.
Indonesia is an emerging market economy and the largest country in
Southeast Asia. Despite being a maritime country, trucking plays a
vital and dominant role in Indonesia's logistics. 90% of goods are
delivered by trucks (Sugianto et al., 2023).
J-BEE Trucking Services started in 2015, one of the organizations

that are located at Prk. Macawiwili Bs Aquino Drive Santo Niño. Their
business process focuses on providing logistics services around here
in Negros Occidental. They have 15 employees which are 10 drivers, 3
maintenance workers, and 2 employees who work inside the office. As of
now the Trucking Coordinator and the Owner/Admin operate manually on
their tasks. As they work manually, they are prone to errors like
encoding the information of the transaction to their
clients/customers.
The proponents aimed to convert the existing manual operations

process of J-BEE Trucking Services into an automated Logistics
Services Transaction Management System that may help to lessen their
errors in operating their transactions and also to reduce their manual
workload. Logistics Services Transaction Management System would make
the operation and transaction easier to gain the satisfaction of the
customer/clients.
Objectives of the Study
The general objective of the study is to create a Logistics

Transactions Management System (LTMS) that can help J-BEE
Trucking Services run their logistics operations more smoothly.
This system will automate many of their processes, which will
lead to lower costs, improved customer service, and better
tracking of shipments. To achieve this goal, the study will look
at how J-BEE is currently managing logistics and try to identify
areas where the new system can improve its workflow.
Specific Objectives:
Specifically, the study aims to:
1. Design and develop the management system with the following

technical features;
1.1. Automate logistic services transactions
1.2. Monitor truck vehicle and drivers’ information
1.3. Generate needed reports.
2. Lessen the time consumed in processing logistics transactions;
3. Evaluate the system using a standard survey questionnaire

(PSSUQ).

Scope and Limitation

The scope of this study is to develop an automated Logistics
Services Transaction Management System for J-BEE Trucking Services,
which will replace their existing manual operations process. The
system will be designed to help the Trucking Coordinator and
Owner/Admin to operate their transactions between customers/clients
with ease and accuracy. The Logistics Transactions Management System
for J-BEE Trucking Services aims to develop a user-friendly system
that includes log-in features for both the Administrator/Owner and
Trucking Coordinator. The Administrator is the only authorized user
with access to the system's overall operations, enabling them to
monitor all business transactions effectively. On the other hand, the
Trucking Coordinator's access is limited to booking/reservations,
billing/invoices, and vehicle, driver, and customer information
records. To ensure security, the system has a user authentication
process requiring Trucking Coordinator’s passwords. The primary
objective of the system is to reduce errors and streamline transaction
processes in J-BEE Trucking Services. Therefore, the system is
specifically designed for use by the Trucking Coordinator and the
Admin/Owner of the company in Negros Occidental. With this system,
managing operations and transactions for logistics services will
become easier, faster, and more efficient, ultimately resulting in
enhanced customer satisfaction. The team behind this project seeks to
provide a simple and easy-to-use interface that promotes hassle-free
use of the system.
The potential for electrical and internet connection outages is

one of the restrictions that should be taken into account when
establishing the Logistics Services Transaction Management System for
J-BEE Trucking Services. These technological problems could happen at
any time and have an impact on the system's functionality, causing
transactions to be delayed or even fail. Include payment
Significance of the Study
The proposed system Logistics Transactions Management System (LTMS)

for J-BEE Trucking Services has the following benefits for several
stakeholders, including:
J-BEE Trucking Services Company. the system may assist the Trucking
Coordinator and the Owner in the operation while handling transactions
with their customers/clients and also for the booking/reservation and
scheduling of deliveries. The system may help eliminate errors and
encoding of information and reduce the employee's manual workload.
Trucking Coordinator. the output of the study may provide convenience

to the trucking coordinator who may want to use the system, in terms
of time consumption, reliability issues, and other significant and
trivial errors.
Owner. The system would provide easy monitoring of all the operations
and transactions.
Researchers. The system may help researcher boost their insights and
information in developing a system for future studies. This would also
improve their skills, knowledge, and academic performance in
developing a system.
Future Researchers. the developed study would benefit future
researchers in researching the logistic services transaction
management system of an organization as this may be used as a guide or
a baseline reference in developing such.
Definition of Terms
In any research or study, it is essential to define the key terms used

to ensure clarity and understanding. This section provides a brief
overview of the terms used in the proposed Logistics Transactions
Management System (LTMS) for J-BEE Trucking Services.
Automated – Conceptually, refers to the process of carrying out

tasks and operations using machines or computers without the need for
human intervention. (Sources: Techopedia, 2023).
Operationally, the word automated refers to the use of technology

to carry out tasks and operations without requiring human
intervention.
Logistics - Conceptually, refers to the transportation of goods

from the supplier to the customer. (Sources: Investopedia, 2023).
Operationally, the word logistics involves the physical movement

of products from one location to another. This includes tasks such as
transportation, and delivery.
Transactions - Conceptually, refers to the dealing or exchange of

goods or services between businesses or organizations. (Sources:
Business Dictionary, 2023)
Operationally, the word transactions refer to the process of

exchanging goods and services between J-BEE Trucking Services and its
customers/clients.

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Chapter I

Background of the Study

The advancement of Information and Communication Technology has

According to Shcherbakov & Silkina (2021), logistics is

Trucking companies are a vital contributor to transport

J-BEE Trucking Services started in 2015, one of the organizations

The proponents aimed to convert the existing manual operations

Objectives of the Study

The general objective of the study is to create a Logistics

Specifically, the study aims to:

1. Design and develop the management system with the following

3. Evaluate the system using a standard survey questionnaire

Scope and Limitation

The potential for electrical and internet connection outages is

Significance of the Study

The proposed system Logistics Transactions Management System (LTMS)

Trucking Coordinator. the output of the study may provide convenience

In any research or study, it is essential to define the key terms used

Automated – Conceptually, refers to the process of carrying out

Operationally, the word automated refers to the use of technology

Logistics - Conceptually, refers to the transportation of goods

Operationally, the word logistics involves the physical movement

Transactions - Conceptually, refers to the dealing or exchange of

Operationally, the word transactions refer to the process of

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