Band 1 Up to 650 mis sector- RU 1A HK1 DEL 30DEC/PNR

RETENTION/P1
Band 2 651 - 1,151
Band 3 1,152 - 2,000
Band 4 2,001 - 3,000
Band 5 3,001 - 4,000
Band 6 4,001 - 5,500
Band 7 5,501 - 6,500
Band 8 6,501 - 7,000
Band 9 7,001 - 11,770

RX email sent through Pegasus however failed SO EMAIL SENT FROM BA.COM

std redemption: FXP/R:12AUG20:U215209/S2:3

***** ANCILLARY CREATED BY BASE OFFICE ID DELBA0802

All exception routes are peak

TQS queue:40c22 confo:QS16C13

Non-Complex:50c105 �
Complex:50c104�
Calls:50c217
Confo:53c26
Nigeria:losba0806/55c47
Kenya/Ghana:LOSBA08GT/55C17

SSR COMPLEX
DELBA0802/50C121
SSR NON COMPLEX
DELBA0802/50C122

fpinf0/cc
INF RSVR:TMC/L9/INF..do initially for adt

MIS Entry:RU 1A HK1 LON 01FEB/PNR RETENTION

Redemption reissue: IMCSS/BADEL01MAY/INR4310/**-1613-30326**SVC FEE

Redemption Fresh: IMCSS/BADEL01MAY/INR1090/**-1611-30326**SVC FEE
Commercial Fresh: IMCSS/BADEL01MAY/INR500/**-1611-36161**SVC FEE
Commercial Reissue: IMCSS/BADEL01MAY/INR300/**-1613-36161**SVC FEE

IMCSS/BADEL01MAY/INR1090/**-1611-30312**SVC FEE -Fresh On BIZ Redemption

IMCSS/BADEL01MAY/INR1090/**-1613-30312**SVC FEE - Change On BIZ Redemption

********************************************************
NIGERIA
Fresh issue:IMCSS/BALOS14MAR/USD30/**-1428-LOS40**SVC FEE

Reissue:IMCSS/BALOS14MAR/USD40/**-1426-LOS40**SVC FEE

Exec booking:IMCSS/BALOS14MAR/USD25/**-1504-LOS40**SVC FEE

*****************************************************
FPLB/1614/36161 (Fresh Commercial Online Waiver)
FPLB/1614/30326 (Fresh Redemption Online Waiver)
FPLB/1616/36161 (Reissue Commercial Online Waiver)
FPLB/1616/30326 (Reissue Redemption Online Waiver)

**********************************************************
TMI/M1/FE-ANCILLARY CREATED BY nclba0800

qe/manba0801/89: seating queue.

ON lsag bkg.. double avios charged for all pax with the commercial seat held kk in
redemption class

rfs.. chk ttl adcol/diff in tst.. then chk how much pax has to pay.. remaining will
be on ba budget

SRFFTJBAHK1-BA90970071......../MN CU/00000000/S4/P1

ITIN SENT FROM BA.COM AS FAILED ON QIK..MANINDER

SK BAGA BAHK1-2/PC//P1

hkg5.8% of yr

FFNBA-123456789(FQTV number):RJ

when no charge on tst..and payment before has been done by card and account..fpo/cc
%account

SRDOCS BA HK1-----04DEC61-M--LOVE-JAYNE/P2

skbagaba-2pc///s3

extra seat.. chk nuc multiply by ticketed roe ..add old fare(new fare on reissue)

fare and yq will not be refunded in case itin results in lower fare

SRBULKBA-1 EXST DUE TO LEG INUJURY/P1

SRBULKBA-2 EXST DUE TO PERSONAL COMFORT/P2

RX LONBA07GH .PLZ DO ALL POSSIBLE TO KK 1 EXST ON BA____/DATE. PLZ ADVISE AND

REVERT ASAP.REGARDS
LONBA07GH/88C0

FPLB-ZAR546/1472/36022/L13 : when chng fee on agent error budget in redemption bkg

FPO/CC%/Cvi-GBP97/xxxxxxxxxxxx3214/1217/N006731*58724705%LB-GBP146/3614/34171

fp-c-amt/card no. with auth+lb-amt/lb no.

NASH:North america short haul..charge a band higher avios

on biz booking no chng fee/svc fee waiver

MANBA0802/54C17: to chk avios correctly refunded lonba07y1/70c01

TJI/SOF/HNU-029---- Entry to check ATSR

onbiz:no chng fee..svc fee to be charged

LON BA MIL M/BT BA LON Q374.21 M/BT NUC374.21END ROE0.789732

manba0605/15c0/0c0
MANBA080P/15c0/0c0

RX ***********ATTN NEXT AGENT***************,

RX IF PAX CALL KINDLY TAKE THE BANK DETAILS/AJAY, billing address

name on acct
bank name
acc no.
ifsc code
billing address

For UUA bkg..quote amt with upgrd cabin full flex class for taxes with fare of tkt
and the lower cabin also by forcing so as to get the corect tax amt for the chng
requested. It would be the higher value

fxi/t51f1/s3
rfta;er
ttp/et/rt/s3

TJL
TJI/SOF/HNU-703

ttk/q to remove ref tax from tst from atc

Salary slip: http://fimosys.com/webmodule/login.aspx

rtq -- to chk which queue pnr been queued to

qxp1(line no.) - to remove from queue

revman: lonba07ep/0c0 00442087388400 // 2087386060 LONBA07HD/17C0

revops: lonba07br/0c0
revops:cityflyer:lonba07c6/0c0

DELBA0804/86C10:paid seat/bag queue

revman: lonba07ep/0c0 00442087388400
revops: lonba07br/0c0
revops:cityflyer:lonba07c6/0c0

Pricing Key for YPO offer is U175953

Pricing Key for EU offer is U175964

AARP booking, pricing key is 175899

--------------------------**************ng faring**********-----------------
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
FARE DUE USD 000 NGN 00000 EQV AT ROE325
FARE VALID TILL 04AUG17
FARE ADVISE THROUGH PORTAL/email /maninder/004aug17

/// FARE BAsE USD ------ // NGN ------- AT ROE 360.00

Nigeria
reissue - 40USD
fresh los id - 30USD

fresh issue city office(not call center) or apt-fresh issue -75usd

reissue-50USD

redemption
svc fee fresh: 25usd
reissue-25USD

RX PAYMENT RCVD OF USD6449.05/NGN1976634.00/ TKT ISSUED // EMAIL SENT TGHRU

PEGASUS//maninder 18sep cba

commercial fresh issue svc fee:30usd //reissue:40usd//75.00- if booking is made by

airport or anywhere else in BA. no svc fee for travel agent booking in case of
fresh issue.

redemption svcfee fresh:25usd/ reissue chng fee 55 usd svc fee 25 usd
no fresh issue in redemption if gold

If amount received in ngn- FPQF

If amount received in usd- fpm

Nigeria
reissue - 40USD
fresh los id - 30USD

fresh issue city office(not call center) or apt-fresh issue -75usd

reissue-50USD

Nigeria

Fresh issue: IMCSS/BALOS14MAR/USD30/**-1428-LOS40**SVC FEE

Reissue: IMCSS/BALOS14MAR/USD40/**-1426-LOS40**SVC FEE

Exec booking: IMCSS/BALOS14MAR/USD25/**-1504-LOS40**SVC FEE

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

arvato queue:JAXBA07RS/14C0

caav budget:6904/95603

*****************************************************************

if the sales waiver or change fee waiver has not been updated by the front end then
please update the waiver line manually.

In case of issuance
RX SALESWAIVER:UNABLE TO COMPLETE BOOKING ONLINE,
RX SALESWAIVER:DELBA0802 jaxbao7rr INR500,
RX SALESWAIVER:DELBA0802:jaxba07rr:U187041:U187041:INR500:UN
ABLE TO COMPLETE BOOKING ONLINE,

In case of re-issuance

rx CHANGEWAIVER: UNABLE TO COMPLETE BOOKING ONLINE,

rx CHANGEWAIVER: DELBA0802 SydBA0808 aud40.00,
rx CHANGEWAIVER:DELBA0802:SydBA0808:U178807:U125551:aud40.00
:UNABLE TO COMPLETE BOOKING ONLINE,

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

>RX PNR IN JED BA.COM CONFO..SR ADDITION REMK NOTED..route in

PNR does not fall into HAJJ
>RX pilgrimage GCC UPDT so no action required.maninder 16juncba

PNR in jed ba.com confo..sr addition remk noted..flex docs sent..maninder 16jun cba

RX ATTN NEXT AGT- IF PAX CALLS PLZ REFER TO SSR RMKS RECVD FOR HAJJ PILGRIMS..PLZ
CHK IF PAX BKD AS PER GUIDELINES RECD FROM GCC FOR HAJJ PILGRIMS.

>RX ATTN NEXT AGT- IF PAX CALLS PLZ REFER TO SSR RMKS RECVD FOR
HAJJ PILGRIMS..PLZ CHK IF PAX
>RX BKD AS PER GUIDELINES RECD FROM GCC FOR HAJJ PILGRIMS..maninder 17 juncba

GST

RX IF PASSENGER CALLS PLEASE ADVISE INCORRECT GST TAX WAS CHARGED ONLINE.

RX WE HAVE REISSUED THE TICKET CORRECTLY AND REFUNDED THE EXTRA AMOUNT OF gbp
175.8/ajay

********************MARINE******************************

We request you to share L.O.G as per attached format for ok to board

to be updated on BA flight.
SRCKINBA- CHECK FOR LETTER OF GUARANTEE/S4-5/P1-2

and update remarks as

RX--OK TO BOARD MSG UPDATED IN THE BOOKING//REGARD MANINDER 05SEP

Also check for SEMN keyword in RTG field.

Please note ok to board has been updated for British Airways flights only. Kindly
contact other Airline for their OKTB.

Passport Number with Exp date)

Seamen book number (with exp date)** Expiry date is optional if we have written
confirmation on email.
Name of Vessel
Name of the pax traveling
Itinerary details
OKT Board Guarantee Message

Please note we have sent your booking to our revenue management department and are
awaiting response from the team. Kindly allow few hours for revert as there is no
guarantee of confirmation.
Do let us know if there is anything else we can assist you with.

ecapmea.reverts@ba.com

With regard to your below query, we can only advise you regarding SEMN Keyword
command on Amadeus CRS.

For the others, kindly contact the respective CRS for the commands to be used on
them.

For Amadeus -

A Marine PNR must be updated with the SEMN keyword. For example -

SRSEMNBA-MV AURORA/REGD-UK

OR

OS BA SEMN/MV-AURORA/REGD-UK

Where MV-Aurora is the Vessel Name and Regd-UK is the registered country of the
Vessel. All vessels will have a country of Registration.

The SEMN Keyword is the identifier that the passenger is a Mariner, going to board
the vessel in the SR or OS element,

so that he does not face any issue at the time of check-in, provided he is carrying
all valid documents including the Letter of Guarantee, on the basis of which, we
update OK to Board message in the PNR. It does not attract an ADM, but still it is
a mandatory element in a Marine passenger`s PNR.
ttk/p1-2/F THB28985/XTHB20170-YQAD/XTHB35-E7AD/XTHB15-G8AE/XTHB35-E7AP/XTHB15-
G8DP/XTHB700-TSLA/XTHB2780-UBAS/XTHB1080-ZQAD/TTHB53815

*****************************************************************

Revised RFS FEE:

FOR BA FLIGHTS:
ECONOMY RETURN FEE : 550ZAR
BUSINESS RETURN FEE : 780ZAR

FLIGHTS OPERATED BY COMAIR :

ECONOMY RETURN FEE : 700ZAR
BUSINESS RETURN FEE : 800ZAR

*********************************

JAXBA07RS/14C0.

ba-ba only
mc-ba+partner
ow-one world(ba+2partners or 2 or more partners)
UG-upgrade voucher
PA-partner only

TTK/C BNE BA X/SYD BA LON BA ROM Q10.00 830.01BA X/LON BA X/SYD

BA BNE Q10.00 830.01 NUC1680.02END ROE1.249370

FP A-AUD141.00/I96823753%CCA-3050.26/*******3216/0118

------------------------------------------------

FXP/S2-3/R:10APR18:UP:DO-OBD/FF2-BAG/FF3-BAG

GOODWILLGESTURECHANGEBUDGET:34171:3614,
GOODWILLGESTURECHANGE:DELBA0802:MANBA080H:U165835:U165835
:GBP16.00:OTHER REASON:APPROVED,

BWN

FP O/LH%/LH-BND8077/187480%A-BND438/I04380283*FR EO0148552
FP O/LH%/LH-BND8077/187480%A-BND438/I04380283*FR EO0148552

FP O/LH%/LH-BND8077/187480%A-BND438/I04380283*FR EO0148552��----��reissue�
LH/187480+M-BND0*FR EO0148256, �----srvc fee n emd

LH/187480+M-BND0*FR EO0148256

04392500 is our IATA number and you have to use it while reporting commission in
every BWN market PNRs.

Process document is updated.

********************************************************************
RX email sent through Pegasus however failed as above Pegasus f
ailure remarks added SO EMAIL SENT FROM BA.COM
********************************************************************

***************gh faring*******************************
FARE DUE 1760.00USD/GHS 8642 EQV AT ROE4.91
FARE VALID TILL 04sep /
FARE ADVISE THROUGH STANDARD CHARTERD /YASHMEET/cba/16jul

31.FE *M*/CARRIER RESTRICTION APPLY PENALTY APPLIES/BASE FARE U

SD2236/GHS11169 EQV AT ROE4.99/PAYMNT RECVD IN GHS CURRNCY

GHANA- fresh 50usd

reissue-40usd
online X1 id no fee fr fresh

**************************************************************************

TMI/M1/H-MEDIA BAGGAGE LHR JFK LHR - This entry will add the description to EMD as
Media Baggage along with sectors.

*****************
Shift f10 to chk if ta/iata in rc eligible for bsp payment

FPMW/91246024

FXP/RIIT:U792072:08AUG18:P
***************************************************

ffnba-aa868M7K6:aa/p2
-----------------------
Cat35 credit card not valid for this negotiated fare
TTK/YFREE
ttk/yusd(whatever currecncy it is) with value

***********************
hk callout q - HKGBA0800/52C4

***************************

Staff travel:
UK

0344 493 0764 or Internally 75665

India

0124 - 4120 708

Overseas

00 44 161 4475665

____________________________________

picking from q: qt in same market and then qs2c0

______________
Sched chng
RX ATTN NEXT AGT..WHEN PAX CALLS ADV TKT REISSUED WITH NEW FLIG
HTS AND CHK FR REBKOPTIONS IF PAX NOT OK WITH NEW FLIGHTS..

RX PNR IN BKK BA.COM CONFO...INVOL REISSUE DONE DUE TO SCHED CH

NG..ITIN SENT..MANINDER 02 JUN CBA

RX ATTN NEXT AGT.WHEN PAX CALLS ..ASSIST AS PER SCHED CHGN IF P

AX NOT OK WITH NEW FLIGHTS..

************************************************************

partner avios

https://baplc.sharepoint.com/:p:/r/sites/GlobalContactCentreComms/_layouts/15/
Doc.aspx?sourcedoc=%7Bdab04b46-c26e-48d8-bb8f-7a91d5d7659c%7D&action=edit&uid=
%7BDAB04B46-C26E-48D8-BB8F-7A91D5D7659C%7D&ListItemId=1299&ListId=%7BF9536815-3FBD-
4E46-9C08-7EDAF5DEEF54%7D&odsp=1&env=prod&cid=6e971183-b6b2-4f25-b8c3-20084d7bfd40

********************************************************************

04392500 is our IATA number and you have to use it while reporting commission in
every BWN market PNRs.

Process document is updated.

*******************************
PLEASE NOTE THAT MUSLIMS BOOKED WITH BA TO JED BETWEEN 03JUL2019 AND 16AUG2019
INCLUSIVE CANNOT ENTER THE KSA WITH A BUSINESS OR VISIT VISA. IMPACTED CUSTOMERS
MUST REBOOK TO JED OUTSIDE THESE DATES OR REBOOK TO RUH.

ALSO NOTE THAT HAJJ PILGRIMS ARE PERMITTED TO TRAVEL TO JED BETWEEN 03JUL19-05AUG19
AND FROM JED BETWEEN 15AUG19-14SEP19 INCL.

**********************************************************

RX PNR IN au SCHD CHNG.REBKD PAX FR 11SEP..flex doc SENT..IF PAX CALLS ADV REBK
DONE..IF PAX NOT OK..ASSIST WITH REBK OPTIONS..

RX MANINDER 26 AUG CBA

RX PNR IN au SCHED CHNG..UNABLE TO FIND REBK OPTIONS..FLEX DOC

S SENT TO PAX..MANINDER 26 AUG CBA

RX ATTN NEXT AGT..WHEN PAX CALLS ASSIST WITH REBK OPTIONS..MANI

NDER 26 AUG CBA

RX PNR IN au SCHD CHNG...ALREADY REVAL..ITIN SENT FROM BA.COM.

RX ******ATTN NEXT AGT***** WHEN PAX CALLS ASSIST WITH REBK OPTIONS IF PAX NOT OKAY
WITH NEW FLIGHTS GIVENB
Y REACC TOOL..MANINDER 26 AUG CBA

RX pnr in au sched chng..tkt/itin in sync..removed from q ..maninder 26 aug cba

rx PNR IN AU SCHED CHNG..ALREADY REVAL BY BA.COM..FLEX DOC Sent

TO PAX TO NOTIFY CHNG..IF PAX CALLS ASSIST WITH REBK Options
rx maninder 26aug cba

RX PNR IN AE BA.COM CONFO AS FLIGHT HELD AGAIN FR 09SEP.......FLEX DOC

SENT..MANINDER 26AUG cba
RX ATTN NEXT AGT..WHEN PAX CALLS ADV ORIG FLIGHT HELD AGAIN
AND IF PAX WANT ASSIST WIT REBK ORIG FLIGHT .MANINDER 26
AUG CBA,

****************BO CR Training*******************************************

DepartmentsGlobal Customer RelationsEU claimsHandling EU claims

*******************************************

sharepoint: https://baplc.sharepoint.com/sites/callbabackoffice/default.aspx
*******************************************************************

NG portal: https://ibank.gtbank.com/ticketconfirmationportal/login.aspx
ngfares.helpdesk
Backoffice_2020

**********************************************************************

BOS BA X/LON BA PAR M/BT BA X/LON BA BOS M/BT END XF BOS4.5

**********************************************************************
trdc/tk-last 10 digits to void refund transaction

BOMBA080D/50C216

BOMBA080D/50C217

TRF/L73/EMD

RX FULL REFUND PROCESSED OF TKT AS PER REMARKS AS RCVD IN BOMBA080D/50C216

Q...PALLAVI.28MAY20

RX UNABLE TO ACTION AS PART FLOWN HENCE QUEUED TO COMPLEX QUEUE AS RVCD IN REFUNDS
QUEUE BOMBA080D/50C216...PALLAVI.29MAY20

RX NO ACTION RQRD AS TKT N EMD ALREADY REFUNDED HENCE REMOEVD FRM REFUNDS QUEUE
BOMBA080D/50C216...PALLAVI.26MAY20

RX UNABLE TO PROCESS AND NEED TO PROCESS REFUND IN OEFP N UNABLE TO VIEW ORG CARD
QUEUED TO COMPLEX Q as rvcd in BOMBA080D/50C216..

trfu/fp2-to cancel fop from trfnd shell...

RX NO ACTION RQRD AS TKT ALREADY REFUNDED HENCE REMOEVD FRM refunds queue
BOMBA080D/50C216...Maninder.29MAY20

RX FULL REFUND OF PREPAID SEATING PROCESSED AS PER RMKS IN Q BOMBA080D/50C216

Q..Maninder.29MAY20

RX EXTRA BAG EMD REFUNDED AS TKT ALREADY REFUNDED N RCVD IN BOMBA080D/50C216

Q...Maninder.29MAY20
******************************************************************

TRFU/TU1-123 to updte tax 1

TRFU/TX2-3 to canx tax 2-3

TRF125-2109253595/ZERO..to remove refund in case need to do no refund

TRFU/CP35A
TRFU/MF15/MFA1612-30326
TRFU/FP1LB/3216/30326
trdc/tk-last 10 digits

1612-30326 for redemption service fee refunds

1612-36161 for commercial service fee refunds

********************************************

sharepoint link: https://baplc.sharepoint.com/sites/callbabackoffice/default.aspx

RXFTVEMD- Name / voucher ref / value / Expires 30 April 2022

*****************************************************************

ART : https://nastaffnew.custhelp.com/app/home_new

*************************************************************************
*************************************************************************

ticketing:
BOMBA080D/50c191
BOMBA0804/15c152

refunds:
BOMBA080D/50C216
BOMBA080D/50C217

BOMBA080D/50C169

****************************************************************************
****************************************************************************
BA HOLIDAYS

Contact Number: 03444930787

IVR options: Option 3, Option 3, Option 2

Operating Window: Daily: 08:00-20:00 UK time

&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&

>RX PNR IN UK TRD Q READER 89. GBP REFUNDED..22GBP TO CARD 1003AN

D 67GBP TO BUDGET 1073/30329..MANINDER 24 JUL BA

ATTN GLABA080O..PLS ASSIST WITH AVIOS REFUND AS PSAV REFU

NDED..MANINDER 24 JULBA,

srothszz-attn agt..pls assist pax with refund..thanks. ba

rhst- to see seats allocated with flight no. and date

British Airways NDC Credit Voucher Redemption : O83IT4

*********************************************************************

Servicing Feedback - NCLBA080Y/54C5

Sales Feedback - NCLBA0800/56C0

Sales office ID - NCLBA0800 Sales (CCNCLSalesTL's@ba.com) � Feedback queue

NCLBA0800/56C0

Change Booking office ID - NCLBA080Y CB (CCNCLChangeBookingTL's@ba.com) � Feedback

queue NCLBA080Y/54C5

%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%

fqp entry: FQPJNB/CV/D13AUG18LHR/CV/D14AUG18ORD/CV/D14AUG18MCI-/CN/D12AUG19

ORD/CN/D12AUG19LHR/CN/D13AUG19JNB/R:08AUG18:JNB

ex
BA 107 N 29DEC 7 LHRDXB FLWN,

BA 108 S 18SEP 5 DXBLHR HK1 3 0920 1405 *1A/E*,

FQPLHR/CN/D29DEC19DXB-/CM/D18SEP20LHR/R:29JUN19:LON/FF-BAG

**************************************************************

If you create any rsv send to LONBA0715/53

**************************************************************

Monitor Url: https://ibank.gtbank.com/GTPay/Login.aspx

User Name: ba.gtb@ba.com

Password: CallBA123$

&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&
Avios Calculator:

https://nastaffnew.custhelp.com/app/answers/detail/a_id/8314/kw/avios%20calculator

$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

https://www.britishairways.com/en-gb/traveltrade/siteSearch/siteSearch?
p_search_text=ndc+name+change

a) customer�s email address e.g. TMI/M1/CR-sanjeev.kumar@ba.com

b) endorsement text TMI/M1/FE-BWC COVID19/NON-REF/TRAVEL MUST BE COMPLETED BY
30SEP2023
c) remark TMI/M1/HCOVID19 - VALID FOR BA FURTHER TRANSPORTATION

QM/DELBA0802/50C104/LONBA0715/53

98b-cdet

KIT:https://bacustomer360.lightning.force.com/one/one.app
SSBA2654 U 12DEC20 LHRMUC GK1/0925 1220/G

FXI/INF/TKT125-2116222227/S3-4/P1

BREBA080F/35C0-bremen feedback

&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&

IUBAHK1CDET (pax relate if required)

� TMC (or TMC/L4 etc. TMC/INF)
� TMI/M1/RGBP50.00/NGBP50.00/W0/CV-50.00 (so in this example we place GBP50.00 on
the voucher) (zero after W)
TMI/M1/FO-125-1234567890LON01JAN20/91498363/125-1234567890E1*V �
TMI/M1/FP-O/CC
TMI/M1/FE-BWC COVID19/NON-REF/TRAVEL MUST BE COMPLETED BY 30SEP2023
TMI/M1/H VALID FOR BA FURTHER TRANSPORTATION
TMI/M1/CR-ANT.HARRISON@BA.COM

TTM/M1/ED/RT

RX QIK3 COVID EMD-125-4203001338 / GBP111.49 / KELSO / ANT.HARRISON@BA.COM

rx rx pnr in CDET COMPLIED SHEET.CDET Isued fr 58.31 gbp ..maninder 16 feb cba

QM/DELBA0802/50C104/LONBA0715/60

***********************************************************************************
***********

voluntary caav calc for part flown:

full ref of part flown

10 YQ
7.2 g5
71.50GH

FARE 30 GBP
---- TOTALREFUND gbp 118.70
CAAV = 70 CAAV

REFUND ON CAAV WOULD 40.00

##########################

RX PNR IN ALL FEEDBACK..SENT EMAIL TO CONCERNED TEAM TO ACTION

AS PER REMK FROM BOMBA080D MANBA080J NCLBA080X..MANINDER02SEPCBA

RX PNR IN IN WNS REFUND REVERT..EMAIL SENT TO RELEVANT TEAM TO

ACTION AS PER REMK FROM BOMBA080D.. MANINDER 16SEP CBA

Hi Team,

Please note remarks from BOMBA080D and take necessary action.

RX PNR IN ALL FEEDBACK..REMK NOTED FR PAYMENT DECLINE..FLEX DOC SENT..MANINDER 02

SEP CBA
RX ATTN NEXT AGT..WHEN PAX CALLS ADV PAYMENT DECLINED..NEED ALT FOP/ADDRESS/CVV AND
RE-QUEUE..MANINDER 02SEP CBA

**************************************

NON-ENDORSABLE,
FOR TAX/FEE DETAILS USE TWD/TAX,
>TWD/TAX
TOTALTAX GBP 80.03,
TX01 GBP 37.33UB TX02 GBP 0.50OG TX03 GBP 5.20JD
TX04 GBP 3.00QV TX05 GBP 34.00OA ,

above gbp 35 consists of 34 oa(17.50 per way as per rfs option)

>
*********************************************************

refunds queue BOMBA080D/50C160

LON BA BLR Q15.56 M/IT /-MAA BA LON Q15.56 M/IT END ROE0.706701

*****************************************************************
NDC Pricing
FXP/RIIT:U847013/FF-BAG/P3-4//RIIT-I08/P1-2

FXP/P1-2/PAX/RJCB:U858259:*PTC//P2/INF/RJNF:U858259

FXP/RJCB:U847067/P3-4//RJ08/P2//RJ13/P1
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FXP/RADT:UP/S4:5

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FWT/P1/T5

FWT/P1/T5,
TAX /CNTRY: TOTAL,
TAX BREAKDOWN POS / LOC,
YQI : 198.90 GBP,
BA*SGT 1-2 SEQ 380020 198.90 GBP / 275.00 USD, - o/b yq
YQI : 361.60 GBP,
BA*SGT 3-4 SEQ 380000 361.60 GBP / 500.00 USD, -i/b yq
TOTAL AMOUNT: 560.50 GBP,

Do same entry for both cabins

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6581/96703 XREZ fresh tkt budget

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PNR already tktd..removed from manual tkt q. Maninder 16FEB cba

Ticket issued. Removed from manual tkt q. Maninder 16FEB cba

PNR in manual tkt q for reissue. queued to relevant team. removed from manual tkt
q. Maninder 16FEB cba

No Live itin. Removed from manual tkt q. Maninder 16FEB cba

SRDOCS BA HK1-----04DEC61-M--LOVE-JAYNE/P2

nclba080z/54c60

PNR IN NCLBA080Z/54C60...INVOL DONE..ITIN SENT..Q TO CBA SCHD CHNG FOLLOW UP

Q..MANINDER 16FEB CBA,

PNR IN NCLBA080Z/54C60.. TKT REISSUED AS INVOL DUE TO MCT IN BAH BKG..ITIN

SENT..MANINDER 16FEB CBA,

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RX TBM2-ASIT-1-GENERAL SEAT-BA228/24MAY-P1,
RX TBM2-ASTO-1-USD133.00,
RX TBM2-ASID-1-JAXBA0805-MK-18FEB22,

TYERDD

FXQ/R:UP/S4-5/T182
FXI/PAX/TKT125-2121251740/S5-6/P2

RX PNR IN AE SCHD CHNG..FLEX DOC SENT AS PER CANX..MANINDER 05MAY CBA

RX ATTN NEXT AGT..WHEN PAX CALLS ASSIST AS PER CANX.. MANINDER 05MAY CBA

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CALLBA REBOOK OF SAME DAY SERVICES ON BEHALF OF BAH