Case Study Archive

CES NA 2021

This document and its contents are the confidential and proprietary information of
Maven Wave Partners LLC and Atos IT Services and Solutions, Inc.
Industries •

•
Healthcare & Life Sciences

Financial Services & Insurance

• Resources & Services

• Telecom, Media, & Technology

• Manufacturing

• Public Sector & Defense

• Templates
Healthcare & Life
Sciences
 PUBLIC

Healthcare | Apps & Data

Bringing Healthcare Home with Bots

Technology
CHALLENGE
● Dialogflow
BCBS-TN was looking to expand the channels it used to connect with its members. They ● Custom Google Actions
saw voice speakers as a new and upcoming channel to add to their omnichannel member ● CCAI
engagement. They also wanted to enable members to more efficiently obtain important
information, and reduce the volume of expensive calls to the call center.
Webinar

SOLUTION Blog post

BCBS-TN partnered with Maven Wave to build a virtual voice bot accessible through Google
Home Speakers and Google Assistant. The virtual agent is able to answer questions related
to general FAQs, share healthcare tips, and find a doctor based on the type of specialization
and location.

VALUE
Members are well served by the solution with the improvement in response time and
seamless multi-channel experience. With an established cloud presence and foundational
voice bot system implemented, BCBS-TN can add other use cases to further reduce call
center volume.
 PUBLIC

Healthcare | Apps & Data

Uncovering Clinical Insights from Healthcare Data

CHALLENGE Technology

Rush was looking to unlock key healthcare uses cases through analysis of data across ● BigQuery
disparate sources. With over 10 years of data logged, unstructured data, found largely in ● GCP Compute and Storage
EMR, and structured information in modules were siloed in a system difficult to integrate. ● Terraform IAC

Public Case Study

SOLUTION
Maven Wave created a GCP foundation and data pipeline to securely move data from EMR
to Google Healthcare API datastores. In addition to making data available in HL7 and FHIR
stores, these big data pipelines include data enrichment routines using NLP to extract
SNOMED and RXNorm codes.

VALUE
The solution allows Rush to increase both internal and external collaboration and ultimately
improve patient outcomes. It also enables an intuitive user experience for note search and
analysis, scalable compute to empower fast data science, and a single source of truth.
Additionally, the solution provides cost-effective storage for petabytes of data.
 PUBLIC

Healthcare | Apps & Data

Unlocking Personalized Healthcare Using IoT & Wearables

Technology
CHALLENGE
● Pub/Sub
Medical providers such as NYU Langone face challenges in providing the comprehensive ● BigQuery
digital support for patients necessary to help achieve affordable, quality healthcare that’s ● Looker
accessible to all. Hello from NYU Langone

Public Case Study

SOLUTION HIMSS Media Webinar

A secure machine learning and AI-powered platform that leverages data collected from
wearables to provide real-time recommendations. The platform can aggregate
demographic data plus FitBit data outlining physical activity, sleep, and diet trends to create
custom profiles that send personalized notifications to patients.

VALUE
Physicians can advise patients remotely, providing automated recommendations based on
actual data. The technology allows physicians to work more efficiently and provide
specialized care to patients who may not otherwise get it, especially in underserved
populations. It can also easily be scaled up for wider application.
 INTERNAL ONLY

Healthcare | Collaboration

Redefining collaboration across the continuum of care

CHALLENGE Technology
Looking to improve the caregiver experience with technology and the efficiency of
● G Suite
technology operations, Ascension Health decided to transition to G Suite. Ascension faced
● GCP
complex organizational needs and substantive operational considerations related to the
work environment, user base, and scale of migration. ● GSM

SOLUTION Ascension / Google Partnership

Maven Wave helped successfully migrate 165,000 users to G Suite. Spread across 50
Ascension sites, teams transitioned users to G Suite in one Global Go-Live weekend. With
the deployment, 100+ TB of data was converted. Additionally, with a GCP deployment design
Maven Wave helped to create a foundational blueprint for future advancements.

VALUE
Maven Wave’s training and communication plan tailored to two distinct audiences,
corporate employees and clinicians, enhancing Ascension associates’ ability to collaborate
securely in real time and support interdisciplinary care. As a result, associates are able to
better predict and manage patient needs with insights.
 INTERNAL ONLY

Healthcare | Apps & Data

Web + Mobile Application for Dialysis Patients

Technology

CHALLENGE ● Custom Chrome Devices

DaVita was looking to enhance the experience of patients who are regularly sitting through ● App Engine Flex & GKE
over 4 hours of dialysis every week. They wanted to provide distraction via entertainment ● Google Cloud Storage
content but also highly personalized education and telehealth capabilities to better connect ● Google Cloud SQL (Postgres)
and help improve the lives of their patients. ● Cloud Identity Platform,
● Cloud Functions / Pub-Sub
SOLUTION ● Open Tok
DaVita partnered with Maven Wave to build an Interactive Patient System (IPS). The
customized devices, installed at each dialysis chair, provide entertainment, education and
connectivity that is personalized to each patient. The solution is built on Google Cloud
Platform with an ability to quickly deploy on Chrome devices.

VALUE
The solution redefined the patient experience by driving a delicate balance between
consuming media and entertainment while sitting through dialysis together with
personalized education, guided training and real-time connections to health professionals.
 INTERNAL ONLY

Healthcare | Cloud Platforms

HITRUST Compliant, Production-Ready Cloud Environment

CHALLENGE
Mayo Clinic needed a secure virtual private cloud ecosystem for their research partner, Technology
nference. The nature of research required additional security restrictions to keep control of
de-identified patient data but offer a scalable solution for nference’s AI/ML models and ● Terraform
discovery work. ● Stack Driver
● Compute Engine
SOLUTION
Maven Wave stood up a new GCP environment with specialized security controls that
integrated with the existing Mayo GCP environment. The solution provided full automation
allowing their data analytics provider the ability to rapidly scale capacity/VM’s across
multiple environments as needed.

VALUE
Maven Wave provided Mayo Clinic a customer solution to advance medical discoveries and
patient care via a scalable self service ecosystem. The implementation also created a
repeatable framework for future initiatives/customers via a standardized architecture to
avoid creating operational technical debt.
 INTERNAL ONLY

Healthcare | Apps & Data

Drug Overdose Reporting & Tracking Platform

Technology
CHALLENGE
● Data Analytics / ML
In the State of Texas there are multiple, disjointed reporting systems in TX for drug overdose ● Terraform IAC
reporting with limited adoption, so accurate data to inform resource allocation for treatment ● UI Design
and prevention does not exist.

Public Case Study

SOLUTION Google Interview Series

Maven Wave is implementing, with funding via a grant from the State of TX, and in
conjunction with UT Dell Medical School, a secure, scalable platform in GCP and a website
and mobile application for drug overdose and Narcan administration reporting to be
implemented statewide.

VALUE
This model developed by Maven Wave and UT Austin will serve as the foundation for other
states throughout the US to report drug overdoses to inform preventative treatment and
equip municipalities with the data necessary to allocate resources, such as Narcan and
other addiction services.
 INTERNAL ONLY

Life Sciences | Apps & Data

R&D Knowledge Management Application

CHALLENGE
Technology
AbbVie has significant needs to collaborate in real time across a variety of mediums. Current
market solutions do not offer the depth of organization or change tracking that is needed in ● EXcelerator
the pharmaceutical industry. A new platform was developed to offer collaboration and
knowledge management across the organization.
EXcelerator for DXD

SOLUTION
Maven Wave developed three custom applications to improve R&D’s knowledge
management and secure collaboration within the organization. The team utilized Maven
Wave’s EXcelerator for a robust user experience design approach proven to improve
adoption of more effective and powerful solutions.

VALUE
These apps allow users to share data and information securely, create workflows, uncover
critical insights and keep track of all changes. Over 5,000 team members at Abbvie are
using the apps on a daily basis and experiencing immense productivity gains.
 INTERNAL ONLY

Industry | Cloud Advisory

Technology Delivery Transformation - Agile and DevOps

CHALLENGE Cabibilities

Abbvie wanted to increase the efficiency and effectiveness of there software delivery teams ● Agile Transformation
by introducing agile devops processes and tools, but struggled to balance the change with ● Program Leadership
regulatory requirements (Validation, GxP, etc.). ● DevOps

White Paper
SOLUTION
Maven Wave designed, planned, and delivered a large scale transformation program to
improve software development efficiency across the organization. Our work including
defining regulatory compliant agile standard operating procedures, implementing a devOps
platform, and change management & coaching of software development teams.

VALUE
Maven Wave provided Abbvie the platform and tools to improve software delivery across
the organization and created a center of excellence manage the change in the future..
 INTERNAL ONLY

Life Sciences | Cloud Advisory

Global Application Strategy

CHALLENGE
Capabilities
Abbvie needed a more efficient technology and global processes to streamline the intake of
medical inquiries, product complaints, and adverse events. They struggled with duplication ● Strategic Planning
of data across multiple systems, lack of customer centricity, and legacy technology Further, ● User Experience
there technology, process, and organizational structure varied by country.

SOLUTION
Maven Wave assessed the current state and co-designed the future state operating model
and technology through a series of global workshops. Further, we performed an
assessment of the best technology to meet the business needs and designed a global
change roll-out, change management strategy, and business case.

VALUE
Our engagement created the global alignment and business case to secure the funding and
executive approval to initiate a global transformation project and build a new application.
 INTERNAL ONLY

Life Sciences | Cloud Platforms

Structured Data Archiving & Disposal

CHALLENGE
Technology
With increased storage costs and an explosion of archival data, Abbott needed to redefine
their cloud and data strategy. The current disjointed environment could not support the ● Cloud Foundations (GCP)
increase in study and analytics demands while maintaining strict quality standards. ● Data Analytics solution

SOLUTION
Maven Wave partnered with Abbott for the development and implementation of a GCP Cloud
Foundation. Maven Wave formed a cloud strategy, created a cloud architecture and
implemented a roadmap for structured data archiving and disposal. An end-to-end analytics
solution for CRO data collection for repeatable queries and visualization was created.

VALUE
With a clear cloud and data strategy, Abbott was able to maintain strict quality and security
standards while obtaining continuous insights. Abbott also saw a decrease in costs for
storage of archival data. Utilizing Maven Wave’s custom analytics and visualization solution,
Abbott is able to obtain valuable insights continuously from CRO data maintained in GCP.
 Healthcare & Life Sciences | Datacenter Cloud Transformation

Becoming a focused, global HealthTech leader

CHALLENGE Amazon Web Services

Philips was looking for a strategic business and cloud partnership to support their efforts in migrating
to the cloud. Philips’ bloated legacy infrastructure was slowing down their systems and hindering their ● Exit datacenter
ability to meet their business objectives. ● Application migration
● Applications decommissioned
● Cost reduction

SOLUTION
In partnership with AWS and Atos, Philips migrated over 4,200 applications to AWS and private cloud.
More than 130 legacy datacenters and data rooms were closed in the process, and approximately
1,800 systems were decommissioned. Over 300,000 project hours were invested in this solution to
help rightsize systems and enable faster, more flexible service delivery.

VALUE
Philips was able to maximize its benefits by implementing this migration, transforming its operating
business environment to be cloud-forward, solution-focused, and FDA compliant. As a result, there
was an approximate $14 million year-over-year reduction in IT costs. Due to the agile and secure
nature of this environment, Philips experienced zero impact from the WannaCry breach.
 INTERNAL ONLY

Healthcare | Cloud Application Transformation

Multi-Platform Mobile Application

CHALLENGE Microsoft Azure

The client wanted to replace its current paper-based solutions to facilitate the management of patients
inside the health emergency response units and improve overall quality of care. They also wanted to ● Implemented a health information
provide rapid analysis of clinical data that would allow for surveillance and detection of potential system for disaster field situations
outbreaks including a multi-platform mobile application that could be used in a disaster field situation. based on Azure PaaS architecture

SOLUTION
Atos designed and implemented an Azure PaaS-based architecture to achieve the flexibility, scalability
and security needed for the disaster field patient journey solution. Containerization technology enabled
the application to be used even when internet is not available or reliable, providing the quick reporting and
flexible architecture needed to quicken processes and save lives.

VALUE
The unified and modularized application supported the society’s national needs, allowing ease in
cross-nation operations, and quick reporting to the WHO. Additionally, the offline and online data syncing,
combined with audit trails provided the security and privacy expected with sensitive health information.
 INTERNAL ONLY

Life Sciences & Pharmaceuticals | Digital Platforms for SAP

SAP S/4 HANA on Azure

CHALLENGE Microsoft Azure

Looking to get the most advanced application and infrastructure solutions to support the company's
growth, Zentiva wanted to build a reliable, highly-available and scalable SAP solution that was GxP ● Implemented an SAP S4/HANA on
compliant, with significant remote execution in only 12 months. With a presence in 25 countries Azure infrastructure landscape to
worldwide, this fast-growing global pharmaceutical company needed to make its high-quality, low-cost support the company’s growth
medications accessible to even more people.

SOLUTION
Atos designed, built, and implemented a complete Microsoft Azure infrastructure and SAP S/4HANA
application landscape that was consistently supported on both the infrastructure and SAP application
levels. In addition, Atos developed a learning and training program to enable Zentiva employees to use the
new technology and features of SAP and Azure.

VALUE
Zentiva experienced increased competitiveness with a scalable, future-ready and flexible environment, in
addition to a 30% reduction in IT spend, and a 20% reduction in operational costs.
 Healthcare | Collaboration

Largest Single-Weekend Migration to Google Workspace

CHALLENGE Key Details

Looking to improve the caregiver experience with technology and the efficiency of technology operations,
CommonSpirit Health decided to transition to Google Workspace. CommonSpirit faced complex
Technology
organizational needs and substantive operational considerations related to the work environment, user
base, and scale of migration. ● Google Workspace
● GCP
● GWM
SOLUTION
Maven Wave migrated 217,000+ accounts from Microsoft to Google in enabling Google's suite of
collaboration tools. Spread across 1,000+ CommonSpirit sites, teams transitioned users to Google
Workspace in one Global Go-Live weekend. Substantial change management effort was required to help
guide this huge organization, which comprised of hundreds of interviews, communications and training
sessions.

VALUE
Maven Wave’s training and communication plan tailored to two distinct audiences, corporate employees
and clinicians, enhancing CommonSpirit associates’ ability to collaborate securely in real time and support
interdisciplinary care. As a result, associates are able to better predict and manage patient needs with
insights.
 Healthcare | Cloud Platforms

Determining TCO of IT Portfolio in Healthcare

CHALLENGE Key Details

Maven Wave is partnering with McKesson to assist in determining the Total Cost of Ownership for
the IT portfolio. Specifically to provide McKesson with a better understanding of what Technology
applications are running on the 24,000+ servers/virtual machines.

● Production ready cloud

SOLUTION
The primary objective of the Maven Wave’s services is to determine the status of and conduct scanning of
unmapped servers. Starting with 5K of the 12K unmapped servers McKesson has, the team will first work to
determine whether or not a server is active or inactive, and gather all available data for identifying
applications and application owners of servers currently in use.

VALUE
With these services, the team will determine next steps to identify the applications running on a server that
is determined to be active or flag a server for potential decommissioning if it is determined to be inactive.
The scanning capabilities of this solution gathers all available data through scanning tools in place at the
organization to begin the identification process for applications.
 Healthcare | Apps & Data

Enhanced Pricing Algorithm with AI and ML

CHALLENGE Key Details

Due to limited infrastructure scale and tooling within their current environment, CVS was unable
to expand their current pricing algorithm options. CVS has partnered with Maven Wave to create Technology
opportunities for data transformation within their current environment using applications and
data. ● Application dashboards
● AI/ML

SOLUTION
With the provisioning of GCP projects, these services will be focused on producing data to
support enhanced pricing algorithms to be ingested into GCP. The development of a pricing
algorithm (linear solver) will be staged and run using GCP tooling.

VALUE
This solution will deliver a secure, production-grade GCP environment for CVS. Documentation
will be provided detailing the work accomplished and operating procedures. Data
transformation supports the enhanced pricing algorithm.
 Healthcare | Cloud Platforms

Data Platform Modernization

CHALLENGE Key Details

Maven Wave is partnering with the UnitedHealth Group on a POC to determine if moving their
pharmacy benefits manager platform database to GCP would result in significant cost savings, Technology
while maintaining or exceeding system performance. The specific goal for the first component of
the overall work is to establish GCP Cloud Foundations. ● GCP
● Terraform

SOLUTION
The team will be creating an infrastructure architecture plan, which is to include architecture
diagram and documentation on choices Maven Wave makes for the GCP environment. Services
provided will also include the implementation of GCP environment modifications.

VALUE
The GCP environment put in place will be able to handle key requirements for a
production-ready environment. The team will also utilize and deploy the necessary automation
via Terraform to ease infrastructure provisioning and establish a strong cloud foundation.
Financial Services &
Insurance
 INTERNAL ONLY

Financial Services | Collaboration

First Top Ten Bank to Move to G Suite

CHALLENGE Technology

Capital One was looking to infuse enterprise-wide cultural change and thereby enable the ● G Suite
workplace of the future. This reorientation is central to their four pillars of success: rapid ● GCP
innovation, universal collaboration, device agnostic work activity, and encouraging the ● GSM
recruitment and retention of a highly skilled and motivated workforce.

Big Bank Makes a Big Bang

SOLUTION
Maven Wave partnered with Capital One to go all-in on G Suite as its strategic platform for
transformative change. The team successfully migrated 75,000+ employees to G Suite from
Sharepoint in a single weekend. Maven Wave helped determine key metrics for success and
overcome critical challenges related to security and change management.

VALUE
As a result, Capital One is experiencing the transformative benefits of becoming the
financial services company of the future, pivoting into a technology company delivering
financial services. Maven Wave helped Capital One adopt critical enterprise collaboration
tools and provided resources for ongoing user engagement and training to ensure further
adoption across the enterprise.
 INTERNAL ONLY

Financial Services | Apps & Data

Predicting Call Volume with Contact Center AI

CHALLENGE
With rising call center volumes, Capital One was unable to efficiently serve its customers Technology
and was facing regulatory impact. Lacking the ability to plan for customer call center traffic,
Capital One was lacking valuable customer insight and ineffectively utilizing its call center. ● ML on GCP

SOLUTION
Maven Wave partnered with Capital One to build a machine learning model on Google
Cloud to predict call center volumes and identify account feature changes that would
generate customer call center traffic during account conversion. This would allow them to
better plan pre-account conversion call shift schedules.

VALUE
The ML model enhanced the ability to identify integrated data sets, leverage neural
networks, and decision trees. With a continuously improving forecast platform, Capital One
maintains optimized call center shifts and utilization. Capital One’s improved digital and
high-touch customer experience enables customer engagement prior to utilization spikes.
 INTERNAL ONLY

Financial Services | Cloud Advisory

First Top Ten Bank to Move 100% of Data to Cloud

CHALLENGE
Capital One needed to modernize legacy systems and identify a data transformation Technology
strategy. Terabytes of data needed to to be securely transported, catalogued, and cleansed
for migration to the cloud. Capital One was the first bank to move all of their data to the ● S3
cloud in an effort to differentiate themselves and stimulate retail partnerships. ● Lambda
● Snowflake

SOLUTION
Capital One contracted Maven Wave move data securely while bringing it up to privacy
standards by encrypting personal information. The team worked on various intent in
modernization of the existing on-prem data flows to AWS, building resiliency and robust
infrastructure / data pipelines to ingest, tokenize and persist data in Onelake and Snowflake.

VALUE
With such data ingestion pipelines, this allowed the data to reside in a data lake with broad
analytics access and provided a framework for future use. Capital One now had a single
source of truth with data lake and Snowflake and decommissioned Teradata and Ab Initio.
 INTERNAL ONLY

Financial Services | Apps & Data

Predictive Analytics & Business Intelligence in the Cloud

CHALLENGE
Capital One wanted to build data capabilities to understand more on the customer experiences Technology
for Partnerships Cards channels focusing on increasing the penetration ratio for acquisitions
channels and improving in-store customer experience, using clickstream data ● Kafka
● S3
● Snowflake

SOLUTION
Maven Wave’s Data Science team designed a pipeline to mine millions of daily user
clickstream events, refine into operational performance metrics and business
intelligence,and store in Snowflake. These are ingested by a business intelligence tool,
providing expressive visuals that inform strategy, and product/platform features

VALUE
Building Key Performance Indicators, Metrics for daily monitoring and decision making
Enabling data and platform for Predictive Analytics to determine “Next Best Action’ for digital
experience/products being offered
 INTERNAL ONLY

Financial Services | Cloud Platforms

Deploying Flexible, Automated Infrastructures

Technology
CHALLENGE
Credit Karma could no longer effectively scale its on prem data center because of ● IaC
increasing costs, an inflexible architecture and security bottlenecks. The multinational ● CI/CD pipeline
personal finance company needed a cloud architecture solution to securely move their data ● Kubernetes
and enhance their capabilities.

Securing PII Data in the Cloud

SOLUTION
Maven Wave migrated Credit Karma’s entire infrastructure to Google Cloud, which offered a
containerized Kubernetes solutions. This required an Infrastructure as Code implementation
using Terraform, Github, and Jenkins.

VALUE
Maven Wave’s solution enabled infrastructure components to automatically build on Google
Cloud, providing secure support development and production environments. This allowed
Credit Karma to develop and scale their applications as well as accelerate the migration of
their entire Infrastructure to Google Cloud.
 INTERNAL ONLY

Financial Services | Apps & Data

Digitizing the Requisition Disbursement Process

CHALLENGE
Technology
US Bank was looking to automate and improve the operationally intensive document
processes which require manual matching of key criteria on large sets of documents. ● Machine Learning
● Vision AI (OCR)
● Named Entity Recognition (NER)

SOLUTION
Maven Wave delivered a proof-of-concept demonstrating an end-to-end document
understanding workflow using optical character recognition, named entity recognition,
custom ML models, and created an example business-specific user experience.

VALUE
The workflow allows US Bank to digitize, extract information from, and validate highly varied
documents. With an optimized process the requisition disbursement process time
significantly decreased, alleviating burden on internal operations and improving the
customer experience.
 INTERNAL ONLY

Financial Services | Cloud Advisory

Front Office of the Future

CHALLENGE
Problem Space
When considering the pressures to transform the front office and better serve today’s ● Business Value Assignment
connected customers, Fidelity needed a partner to help develop a business and platform ● Project Cost Modeling
transformation strategy.
● Multi-Factor Prioritization
Modeling

SOLUTION
Maven Wave partnered with Fidelity to design a project evaluation rubric which included
likely project costs, business value, and adoption complexity. This rubric was used to
stack-rank more than 230 opportunities, and develop a multi-year roadmap to deliver their
Front Office of the Future. Additional work established agile work streams to design and
implement digital sales capabilities.

VALUE
Affecting both internal operations and customer experiences, this multi-year strategy was
used to guide Fidelity and their customers into more efficient and effective working
relationships.
 INTERNAL ONLY

Financial Services | Apps & Data

Becoming a Digital, Data-Driven Leader

Technology
● Azure SQL Data Warehouse
CHALLENGE ● Azure Data Factory
● Databricks
Northern Trust needed to derive greater value from their analytics. Existing systems and ● PowerBI
processes were inflexible, particularly when it came to delivering integrated insights from a ● Data Catalog
combination of internal and external data sources that were needed to deliver the ● Terraform
exceptional level of service required.
Blog post
SOLUTION
Breaking the Mold White Paper
Maven Wave implemented a security-first data platform in Microsoft Azure, integrating
internal and external data sources to deliver a unified view of the customer. Beginning with
the cloud foundation, the team iteratively built out data integration, DevOps, governance,
and analytical capabilities to fulfill the business objectives.

VALUE
The client was able increase productivity in the front office and improve institutional
customer relationships for acquisition and retention. Importantly, the project delivered a
modern, flexible architecture which the asset manager could further enhance and build
upon down the road.
 INTERNAL ONLY

Financial Services | Cloud Platforms

Modernizing Electronic Trading Platform

CHALLENGE
One of the world’s largest electronic trading platforms had legacy architecture which was Technology
not adaptable to evolving market requirements. An assessment and plan was needed to
monitor and stabilize the current platform while laying the groundwork for modernizing ● Tools & Ops Assessment
stock plan, brokerage and banking workloads. ● Organizational Design

SOLUTION
Maven Wave performed a tools and opportunities assessment focused on standardization
and improving customer reliability. Then presented a prioritized future state list of
capabilities and an enablement roadmap to the executive team.

VALUE
The company was able to improve stability, agility, and position their platform for cloud
accelerated business enhancements.
 INTERNAL ONLY

Financial Services | Cloud Platforms

Future-Proof Cloud Platform

CHALLENGE
Technology
One of the world’s largest equities clearing house had a batch-driven legacy architecture ● Kafka
which was not adaptable to evolving market requirements. An assessment and plan was
● K8s
needed move to an elastic, resilient, and future-proof platform for years to come.
● EC2
● AWS

SOLUTION
Maven Wave performed a platform assessment, designed a cloud reference architecture,
and has helped replatform the client's core processing technology onto the cloud. Services
delivered include: scaled agile setup, integration of a leading clearing and settlement
solution, and an automated testing framework.

VALUE
The client is well on their way to the ultimate goal of executing on a cloud strategy that
promises greater flexibility, improved performance, and enhanced services. A major part of
this is the cultural transformation that is occurring, which leverages proved agile delivery
methods at scale. The combination of cloud technologies, agile delivery methods and a
robust automated testing framework has positioned the client to be nimble in delivering
any market requirements in a cost-effective manner.
 INTERNAL ONLY

Financial Services | Cloud Advisory

Multi-Cloud Platform Strategy

CHALLENGE
Technology
The OCC, 1 of 8 designated SIFMUs and the backbone of the world’s largest options market, ● Kafka
is in the process of moving all of its core processing services into AWS. The client’s regulators
● K8s
and Board did not want to be tied to one cloud provider. The OCC was in need of a
● AWS
multi-cloud approach that would allow full reliability at scale to support the options market.
● GCP

SOLUTION
Maven Wave performed a holistic assessment of the client’s current cloud setup, functional
and nonfunctional needs across divisions, and security requirements. Maven Wave
designed a reference architecture leveraging a multi-cloud implementation. Maven Wave
delivered the implementation approach to deliver that architecture and an analysis of
delivery and run time costs as well as benefits and risks of a multi-cloud solution.

VALUE
The OCC has everything needed to bring their core processing services onto a multi-cloud
implementation, required for a full, in-cloud go live. The client has a roadmap to achieve this
vision, as well as cost considerations and risks requiring mitigation throughout the initiative.
 INTERNAL ONLY

Insurance | Apps & Data

Brokerage Sales Analytics Solution

CHALLENGE
Technology
Prudential wanted to improve brokerage sales recommendations to customers across ● Hadoop
multiple product offerings, including annuities, life insurance, and investments.
● Informatica
● DB2
● Tableau

SOLUTION
Maven Wave deployed multi-disciplinary teams, including data science and user
experience, to design and implement a sales analytics platform, execute a data science
strategy, and create user experience engagement to enable the business.

VALUE
The sales analytics platform supports sophisticated analysis and collection of critical
insights. In compliance with regulatory standards, the solution was implemented on-prem,
complete with automation and visualization features and anomaly detection.
 INTERNAL ONLY

Insurance | Cloud Advisory

Technology Delivery Transformation

CHALLENGE
Technology
Northwestern Mutual established a program to help improve attrition for premier advisors. ● Jira
However, there was no structured process for engaging engineering teams and an unclear
● Jira Align
demand and prioritization process for all technology work. The technology teams were in
need of agile leadership to execute a successful program.

SOLUTION
Maven Wave dedicated a team of leaders to create a new operating model and drive results
across multiple workstreams. 3 program manager roles (agile focused) and 1 solution
architect were staffed to establish an environment for engineering teams to successfully
drive technology delivery and guide them to agility.

VALUE
We established a demand management process that includes representation from Business
and Technology to ensure proper understanding of the work and resource expectations. The
agile leads helped to incrementally deliver technology across the program and increase
agile maturity throughout each workstream.
 Financial Services | Datacenter Cloud Transformation

First top ten bank to move 100% of data to cloud

CHALLENGE Amazon Web Services

Capital One recognized early on the opportunity to build great customer experiences delivered through
software, data, and algorithms. Over the past several years, they comprehensively reimagined their ● Datacenter exit
talent and culture, how they worked, and their tech infrastructure, which included an all-in commitment ● Application migration
to the cloud. Existing, on-premise infrastructure did not offer the scalability, reliability, broader
● Data migration
ecosystem of tools and services, and more that Capital One needed to make this vision a reality.
● Open source

SOLUTION
In 2020, Capital One became the first major financial institution in the United States to report they had
exited their on-prem data centers and gone all in on the cloud. Applications and data are in the cloud,
with cross-region resiliency. Foundationally, Capital One entered into a strategic partnership with
AWS, and they accelerated success with multiple apps, data, and analytics teams from Atos. Further,
they embraced the broader community through open source adoption and contribution.

VALUE
As a result, Capital One significantly recruited and grew their technology workforce, and they plugged
into the rich world of third-party innovation through AWS and their ecosystem, even investing where
appropriate. Additionally, the cloud enabled both instant provisioning of infrastructure and rapid
innovation. The organization is able to manage data at a much larger scale and unlock the power of
machine learning to deliver enhanced customer experiences.
 Financial Services | Cloud Platforms

Application Migration: CNA

CHALLENGE Key Details

Maven Wave is partnering with the CNA to provide resources to support and execute application
mapping activities for the Greenford and Manchester datacenters, as well as migration of the Technology
Tandem application as the pilot application.

● VM Migration

SOLUTION
The primary objective of the services is to provide support for application mapping and
migration sequencing for two CNA Hardy data centers in Greenford and Manchester.

VALUE
This solution will include the CNA Hardy Pilot Migration for the Tandem Application, CNA Canada
Application Mapping and Migration Sequencing for four applications based in the CNA Aurora
Data Center, and enterprise estate planning for US-based applications within CNA MF+Data
Centers.
Resources & Services
 INTERNAL ONLY

Retail | Cloud Platforms

Gaining New Insights from Data in the Cloud

CHALLENGE
Established as an operational data store for processing supply chain and distribution center Technology
transactions, Kroger’s legacy SQL Server lacked the ability to scale at the pace necessary to
● Google Cloud Storage
sustain company growth.
● BigQuery
● Informatica
● Tableau
SOLUTION
Maven Wave migrated all historical supply chain data and analytic workloads to Google
BigQuery and enabled CICD data pipeline integration with Informatica. To support supply
chain analytic reporting, Kroger Tableau BI Infrastructure was migrated to GCP.

VALUE
Kroger’s improved [data] environment improved operational efficiency related to key supply
chain and distribution processes. Query execution time significantly decreased by running
on BigQuery, improving analytic reporting and providing faster insight.
 INTERNAL ONLY

Retail | Cloud Platforms

Uncovering Insights with Marketing Data Platform

CHALLENGE
Technology
With a fragmented customer marketing data collection process, 84.51’s Marketing Analytics
and Insights team lacked a comprehensive data platform to support insights into marketing ● GCP Storage
and customer analytics for key CPG companies across the U.S., including the Kroger ● BigQuery
Company.
● FiveTran

SOLUTION
Maven Wave partnered with 84.51 to aid the development of a comprehensive marketing
data mart on Google Cloud. The team provided design, architecture, and implementation
guidance for building the data mart.

VALUE
With the ability to generate marketing analytics in near real time versus on a monthly basis,
the organization was able to better inform their clients on marketing mix optimization
strategies. Additionally, 84.51’s finance team was able to optimize marketing spend by
integration into their ERP.
 INTERNAL ONLY

Retail | Apps & Data

Getting to the “Finish Line”: A Retail Journey to the Cloud

CHALLENGE
Technology
Finish Line was in need of an efficient platform and strategy for Point of Sale (POS) data
collection and aggregation across all of its stores. The on-premise data warehouse solution ● Looker
was limiting the organization’s analytics capabilities due to data processing latency and ● BigQuery
storage constraints.
● StackDriver

SOLUTION
Maven Wave designed a two-phase cloud data solution for Finish Line with the Google
Cloud Platform. The first phase provided a foundational overview of the tooling and
solutions available in GCP, as well as a functional prototype. The second phase focused on
GCP infrastructure, data architecture, and solution implementation.

VALUE
Finish Line transformed its sales-centric data warehouse by removing the constraint of
retaining historical data for longer periods. Moving to the cloud allowed them to perform
extensive time series analysis at a much granular level. The final solution provided
end-to-end data ingestion from the POS system, storage and aggregation in GCP, and data
democratization via Looker.
 PUBLIC

Retail | Apps & Data

Smarter Marketing Decisions with Customer Data

Technology
CHALLENGE
Crate and Barrel sought to drastically improve customer segmentation modeling in order to ● Cloud Storage
respond to more frequent and dynamic market opportunities. The ability to move from a ● Compute Engine
concept idea to outbound customer marketing campaigns in a few days rather than weeks ● BigQuery
promises to have a meaningful impact on business performance. ● Tableau

SOLUTION Public Case Study

A variant of Maven Wave’s Cloud Big Data reference architecture was implemented
alongside the existing environment, providing a blueprint for future direction. Maven Wave
leveraged three components of the Google Cloud Platform to establish an operational
environment aligned with current processes to improve customer segmentation modeling.

VALUE
The operationalized solution is automated, repeatable and extensible for additional data
sets and features. These new capabilities allow the marketing team to focus on their core
competencies and extract and analyze data in seconds or minutes instead of weekly or
monthly.
 INTERNAL ONLY

Retail | Apps & Data

Future-Proof Marketing in a Privacy First World

CHALLENGE Technology
Estee Lauder Companies Online was in need of an analytics infrastructure to enable
● Google Cloud Composer
automated insights and help identify customer segments to drive faster business results,
● Google Analytics (GA)
Business users did not have a way to collect all of their key data sources which included
E-Commerce data and Google Analytics. ● Google BigQuery
● Google Cloud Build
● Striim
SOLUTION
Maven Wave partnered with ELC Online to stand up a global advanced analytics platform
which supports a multi-brand, multi-site ecosystem. Real-time dashboards were developed
displaying data across 20 brands and 300+ ecomm sites.

VALUE
Enacting best practices for security, Maven Wave created a data analytics and AI platform
for ELC Online to combine important sources of data, enable analysis and better inform their
marketing strategy. The company can now optimize revenue and margin with predictive
analytics around site traffic, sales, consumer, loyalty and product info..
 INTERNAL ONLY

Retail | Collaboration

Store to Store Collaboration with G Suite

CHALLENGE Technology
Employees distributed across a multi-state retail store footprint and headquarters in Bend,
● G Suite
Oregon presented the challenge of keeping consistent information flowing across the
● Chrome / CfM
organization.
● BetterCloud
● Lumapps
SOLUTION
Maven Wave assisted Les Schwab with a cloud transformation that included the
deployment of G Suite to 9,000+ users in 500+ locations spanning both corporate office
users and frontline workers delivering sales and service. Deploying a fleet of chromebooks
to distributed locations provided first-time access to training content and company
resources for employees..

VALUE
Les Schwab experienced a tremendous uptick in employee productivity, data security, and
standardization of in-store, employee knowledge-sharing from HQ based on the deployed
solutions.
 INTERNAL ONLY

Retail | Apps & Data

Automated Inventory Recognition

CHALLENGE
Technology
The process of capturing all of the Whirlpool and competitors items on display at stores was
manual, time consuming and lacked a centralized repository for all data. This prevented ● App Engine
Whirlpool from auditing display agreements with stores, optimizing display locations, and ● Cloud SQL
positioning properly against the competition. ● Google Vision API
● BigQuery
SOLUTION ● Data Studio
Maven Wave created a mobile application that could automatically inventory all appliances in
the store via image recognition and save the inventory to a centralized database. Analytics
were then created to validate Whirlpool’s appliances were correctly on display, recommend
store placement s, and analyze the Whirlpool appliance mix against the competitors.

VALUE
The Appliance Recognition App saved time for sales reps by creating an automated,
efficient, and accurate way to capture inventory on any store floor. More importantly it
increased revenue by allowing Whirlpool to audit what should be on display, improve
display choices, and better position against its competitors.
 PUBLIC

Professional Services | Apps & Data

Scaling Leadership Assessment Process in the Cloud

Technology
CHALLENGE
● Google App Engine
Leadership assessments at RHR were a long, arduous, and manual process that took weeks ● Google Cloud Storage
to complete. Data and information were in different formats and systems which made ● Docker
compiling it all for analysis a complicated process that involved many people.

Public Case Study

SOLUTION Video testimonial

RHR came to Maven Wave with very specific criteria for the platform it wanted to build, and
Maven Wave worked to adapt the project to fit RHR’s needs. The resulting Executive Bench
platform built using Google App Engine digitizes the data and provides real-time insights to
help RHR’s clients with succession planning.

VALUE
The platform built using Maven Wave’s technological expertise coupled with RHR’s
experience in leadership insights has enabled RHR to take a major step forward to digitize
its business. RHR has been able to scale its work to assess more leaders with greater
accuracy and help its clients better understand their leadership pipelines.
 PUBLIC

Transportation | Apps & Data

Modernizing Roadside Service with Google Cloud

Technology
CHALLENGE
● GCS
AAA Mountain West Group’s data infrastructure consisted of numerous on-premise siloed ● Dataflow
data sources that prevented the company from having a complete view of customers, ● BigQuery
assets, and partners to deliver the kinds of smart services today’s digital native consumer ● App Engine
has come to expect – putting their long run viability at risk.
● Data Studio
● Firebase
SOLUTION
Public case study
Maven Wave developed several solutions on the Google Cloud Platform: a cloud based
data warehouse, ML models for several use cases, operational dashboards and member
digital tools. AAA now can leverage their data for improved operational planning and take
advantage of the cloud for real time monitoring and adjustments.

VALUE
The solutions provide AAA with a full view of key data to improve critical decision making
along with a better understanding of their membership behavior. With the real time data
and advanced learning via ML, they have improved predicted arrival time accuracy, better
understand call volume predictions and improved customer satisfaction scores 10+%.
 PUBLIC

Transportation | Apps & Data

Data Warehousing at Scale with Google Cloud

CHALLENGE Technology
AAA Mountain West Group’s Oracle data warehouse was siloed and unable to scale at the pace ● GCS
necessary to conduct critical advanced analytics around ERS usage forecasting and membership
● Dataflow
profitability modeling. They needed a data platform capable of providing an enterprise view of
● BigQuery
their members without the common limitations of traditional data warehouses.
● Composer

SOLUTION
Public case study
Maven Wave built 150+ data pipelines to migrate and integrate data from over 20
operational source databases hosted on Oracle, into a centralized data warehouse on
BigQuery. This data was then used to power enterprise dashboards, interactive member
applications, and ML models across business lines.

VALUE
The solutions provide AAA with increased member targeting, satisfaction, and profitability
through advanced analytics on a scalable data platform.
 INTERNAL ONLY

Transportation | Apps & Data

Breaking Down Traditional Data Barriers with GCP

CHALLENGE
AAA-ACA realized their legacy SQL Server data platform had become siloed and was Technology
unable to meet the needs for advancing in their highly competitive industry. ACA was
looking to drive operational efficiencies and better serve a 6.5M and growing member ● BigQuery
population. ● Composer
● Dataproc
SOLUTION
AAA-ACA partnered with Maven Wave to determine an enterprise data strategy for creating
a comprehensive data modernization roadmap rooted in GCP. Upon completion, Maven
Wave and ACA utilized the roadmap to eliminate technical limitations evident in the legacy
platform, starting with the development of a highly integrated data warehouse in BigQuery.

VALUE
AAA-ACA was able to facilitate new insights within and across business lines to drive
business decisions in ways never before possible. ACA’s new customer-centric data platform
on GCP enabled several new initiatives such as a revamped enterprise marketing strategy
and ERS fraud detection and prevention.
 PUBLIC

Professional Development | Apps & Data

Enabling Sellers to Win More Deals

CHALLENGE
Technology
As part of a platform modernization effort, MHG needed to quickly and cost-effectively build an
intelligent sales analytics platform to better assist their customers. They aimed to combine their ● AWS
Strategic Selling methodology with technology to recommend the next steps sellers should ● UI Design
take to close deals. ● Testing Automation

SOLUTION Public Case Study

Maven Wave established an Agile delivery team and delivered a bluesky application on
AWS. As part of this engagement Maven Wave delivered:
● Experience Design
● Cloud Solutioning & Application Development
● Automated QA & Performance Testing Capabilities
● Mature DevOps & CI/CD pipelines
● Robust Reporting

VALUE
The solution enabled MHG to provide users with advanced sales management and reporting
capabilities and bring their platform to market within a very accelerated year from ideation.
 INTERNAL ONLY

Retail | Cloud Data Analytics & AI / ML

Harnessing IoT, Advanced Analytics and AI

CHALLENGE Microsoft Azure

The Coca-Cola Hellenic Bottling Company wanted to access huge amounts of
● Developed a solution that brought
point-of-sale data, such as cooler placement in the store, availability, temperature, stock,
better data insights through IoT on
product placement, and customer behavior and trends. Azure to drive consumer engagement
and asset optimization

SOLUTION
Atos’ solution connects coolers via sensors to a cloud-based Internet of Things (IoT)
platform on Microsoft Azure, that harnesses IoT, advanced analytics and Artificial
Intelligence technologies to deliver valuable insights to the company within a fully
connected asset ecosystem.

VALUE
As of 2020, the company has connected over 500,000 coolers, with a goal to have a fully
connected fleet of approx. 1.6 million coolers in operation across 28 countries, allowing the
company to engage with customers in real-time on mobile apps and to generate
customized offers and near-me promotions.
 INTERNAL ONLY

Resources & Services | Datacenter Cloud Transformation

Global IT Managed Services at Scale

CHALLENGE Microsoft Azure

BlueCrest needed to strike the perfect balance between executing a clean-slate strategy
along with a new operating model, while maximizing the re-use of existing partner ● Managed services and migration to
processes, procedures, and technology all through a single, consolidated IT vendor. Azure during the company’s
five-month transition period

SOLUTION
Atos was able to streamline transformation of the company’s environment by assuming
management responsibility for an Microsoft Azure migration and implementation of Atos’
fully managed services.

VALUE
BlueCrest was able to minimize CapEx through a dynamic, consumption-based
commercial model, that improved efficiency and effectiveness in reporting, logging,
tracking, incident and service request resolution, and root cause analysis.
 INTERNAL ONLY

Energy and Utilities | Cloud Data Analytics & AI/ML

Operational Analytics for New Customer Services

CHALLENGE Microsoft Azure

Facing a highly competitive market in Spain, EDP needed a flexible operational data repository for the masses of
information coming from the deployment of smart meters, with hopes that business analysts could define new ● Incorporated data and analytics
tariff models and identify customers who may demand specific products, such as energy efficiency or
micro-generation. Finally, the solution needed to be flexible enough to incorporate new data sources, integrate
from multiple sources to better
with other applications, and adapt to a changing regulatory environment. identify customer’s needs

SOLUTION
Atos designed a cloud-native data platform on Azure that incorporated the data analytics used by
EDP, along with that of the company’s SAP-based billing system. The solution was developed over a
pure Microsoft Azure Data Processing stack, including a Cloud Data Lake and Databricks Spark
processing platform.

VALUE
This resulted in better agility in analysis of consumer patterns, while maintaining regulatory
compliance. The company also took advantage of the cost-effective flexibility the Azure cloud
solution allowed to adapt as needed.
 Retail | Cloud Data Analytics & AI/ML

Expert forecasting and planning models for cloud environment

CHALLENGE Key Details

General Mills has partnered with Maven Wave to successfully complete and deploy forecast and planning
models for its cloud environment. Maven Wave’s services focus on delivering expertise within GCP best Technology
practices, data science resourcing, cloud architecture, project coordination, and data science knowledge to
help General Mills achieve its goal. ● Google Cloud AI Platform
● Google BigQuery
● Google Cloud Functions
● Google Cloud PubSub
SOLUTION
Maven Wave’s consultative services will provided expert guidance around Google Cloud frameworks, data
science modeling, and continuous integration and deployment processes. Services will also provide
expert guidance around Google Cloud technologies and frameworks In order to validate the current
architecture and make any improvement recommendations in order to ensure the solution is scalable and
of quality to support further planning cycles.

VALUE
With the help of Maven Wave, 26 models were deployed onto Google Cloud. The results included
measurement accuracy of 92.4%, reduced latency, support for concurrent users, and increased throughput
(thousands of requests per second) to model endpoints.
Telecom, Media, &
Technology
 PUBLIC

Media | Apps & Data

BigQuery Enables Limitless Scale

CHALLENGE Technology
ADARA’s data co-op historically relied upon a legacy Netezza platform for all data asset ● BigQuery
storage, processing, and analytics. As brand adoption and data channels increased, Adara ● GCP Compute
required a platform that could easily scale to keep pace with rapidly expanding data
● Data Studio
volumes and processing requirements.

Public Case Study

SOLUTION
Maven Wave assisted Adara in migrating their 150+ TB Netezza enterprise data warehouse
to BigQuery including implementing security, converting Netezza ELT scripts to BigQuery
format, and building a comprehensive operational monitoring “command center” using
Google Data Studio

VALUE
Upon migrating to GCP, ADARA observed a 30% reduction in operational cost. Additionally,
due to Big Query’s nearly limitless ability to scale automatically, ADARA is now capable of
sustaining long-term growth as additional brands enroll in the travel data co-op.
 PUBLIC

Media | Collaboration

Collaborating Across 100 Countries with G Suite

CHALLENGE
Technology
Nielsen wanted a productivity suite that it could support globally using the same processes.
It also needed an enterprise-ready solution with a rich feature set, broad compatibility, and
strong security. ● G Suite
● Cloud Migrator

SOLUTION Public Case Study

Maven Wave partnered with Nielsen to move 56,000 people to G Suite over 6 months with a
multi-phased approach, focusing on creating a culture of collaboration. With Maven Wave’s
change management expertise, the team approached change management carefully, using
consistent messaging and focusing on leadership and employee engagement.

VALUE
With the migration to G Suite, Nielsen is able to connect users across 120+ countries.
Utilizing G Suite reduces Nielsen’s IT Support requirements and cut infrastructure costs by
20%, improves productivity and inspires openness and knowledge sharing, and accelerates
time-sensitive communications through real-time collaboration.
 INTERNAL ONLY

Telecom | Collaboration

Global Collaboration with G Suite

CHALLENGE
In order to ‘play’ and ‘win’ in the new ways of work, Verizon wanted to embrace new processes, Technology
people, and technology and eliminate waste in the organization. Maven Wave was enlisted to help
enable all aspects of their digital transformation and move to G Suite, including solution ● G Suite
architecture, deployment roadmap, communication plan and organizational change management. ● AppBridge
● Virtru

SOLUTION
Verizon migrated 155,000 users over the course of 20 months and 52 individual waves.
Maven Wave utilized Google’s App Bridge product to migrate data from multiple Exchange
on-prem and Office 365 environments. In order to meet EAR compliance, Maven Wave,
Verizon, and Virtru worked together to enable a G Suite-integrated solution.

VALUE
With sustained focus, commitment, and energy, Maven Wave and Verizon successfully
migrated 10 billion emails and 500M calendar events, conducted 800+ training sessions, and
450+ custom communications to ensure a smooth transition.
 PUBLIC

Internet | Cloud Platforms

Scaling Up in the Cloud to Meet Demand

Technology
CHALLENGE
eHarmony often saw spikes in their application and website usage based on seasonality and ● Kubernetes
promotions. Their existing data center struggled to handle these spikes and they were ● Jenkins CI/CD
reluctant to add capacity that would have sat idle for a portion of the time. To scale flexibly, ● Terraform IAC
they turned to the Google Cloud Platform.
Public case study
SOLUTION
Maven Wave developed a CI/CD pipeline to support the migration of eHarmony’s matching
engine. This project demonstrated the ease of running an application in the cloud and GCP’s
ability to rapidly deploy both GKE Infrastructure and application code in a CI/CD pipeline.

VALUE
The move to GCP allowed eHarmony to introduce new applications and features much more
quickly and the ability to meet evolving customer demands. The project demonstrated the ease
and value of CI/CD for both infrastructure and application deployment, and the ease of
implementing applications in Kubernetes. With a successful proof of concept, eHarmony migrated
the GCP installation to production and scaled it to support their entire user base.
 INTERNAL ONLY

Media |

Predictive Maintenance Platform for ML Models & IoT Data

Leading producer and provider
of entertainment and
information
CHALLENGE
Maven Wave and Atos’ long standing partnership with the leading provider of entertainment and
information provided the opportunity to develop a program together focused on reducing downtime
of rides and other entertainment throughout its amusement parks.

SOLUTION
In partnership, the team designed predictive maintenance platform for ML models and IoT data
streaming to reduce downtime throughout parks. Maven Wave migrated the solution to a new cloud
enabled platform for 3 rides with contracts in place for 8 more. The roadmap has planned to
implement this solution for 147 rides globally.

VALUE
In partnership with the client, the team designed predictive maintenance platform for ML models and
IoT data streaming to reduce downtime throughout parks. Maven Wave migrated the solution to a new
cloud enabled platform for 3 rides with contracts in place for 8 more. The roadmap has planned to
implement this solution for 147 rides globally.
 Telecom, Media, Technology | Cloud Platforms

Modernizing for Production-Ready, Secure Cloud Environment

CHALLENGE Key Details

Sabre was looking for continued partnership in their efforts to modernize operations and security
enablement. As the selected partner, Maven Wave is supporting deliverables related to project onboarding,
creation of production-ready environments, CI/CD pipelines, networking, cloud security and architecture, Technology
and IaaC operations.
● GCP
● Google Compute Engine
SOLUTION ● Terraform

In partnership with Sabre, Maven Wave is providing an array of services to support ongoing
modernization initiatives. The team is providing workflow design documentation, customer guidance for
implementation, functioning code samples, automation scripts, policy libraries, and analysis for informed
approach where relevant to promote a high level, production-ready environment and client success.
These services offer solutions for specific pain points or areas of opportunity to optimize and modernize
Sabre’s environment.
Manufacturing
 PUBLIC

Manufacturing | Collaboration

Empowering Employee Collaboration with G Suite

Technology
CHALLENGE ● G Suite
Sanmina needed a partner to support its global cloud transformation, including a significant ● Chrome
change management effort to adopt G Suite across 25,000 users in 60 locations and reduce ● Cloud Search
the number of Microsoft Office licenses used within the company by 80%. ● SoftWatch
● BetterCloud

SOLUTION
Video testimonial
Maven Wave helped lead the global change management effort, developing and executing on
a change management plan to increase G Suite adoption and reduce dependencies on MS
Office. Maven Wave conducted transformation labs with Sanmina users to identify barriers to
adoption, encourage process optimization, and complete custom development for increased
functionality within G Suite.

VALUE
Meeting their target of 80% ‘out of office’ allowed Sanmina to significantly minimize their
planned expenditure of $5-$7M for a costly Microsoft Office upgrade due to Microsoft’s end
of support for MS Office 2007. In addition to cost savings, the move out of office is creating
the foundation for Sanmina’s move to the Chrome platform as part of their journey to
become a digital company.
 PUBLIC

Manufacturing | Collaboration

Unifying Global Operations with G Suite

CHALLENGE Technology
● G Suite
Standard Industries found collaborating and streamlining communications to be a difficult
task. Standard Industries had over 28 active directory environments as well as four different ● Chrome / CfM
mail and collaboration platforms company-wide. They needed a single collaboration tool to ● AODocs
help them achieve unification for all of their locations across four continents. ● Bettercloud

Public case study

SOLUTION
To address these challenges, Standard Industries partnered with Maven Wave to migrate to G
Suite. The migration started small, only moving the company’s New York City office, and only
to Gmail and Google Calendar. Then, with Maven Wave’s change management guidance, the
team shifted the entire company to G Suite, including Google Drive, Docs, Sheets, and Slides.

VALUE
Standard Industries and Maven Wave focused on the end user and helped to facilitate a
change in behavior in how they go about their day-to-day business. By conducting
transformation labs, the team brought to light some of the challenges employees had
outside of the previous tools, so then Google tools were applied to solve those problems. As
a result, G Suite adoption took off company-wide.
 PUBLIC

Manufacturing | Apps & Data

Optimizing Customer Segmentation with ML

Technology
CHALLENGE Google Cloud
Google Cloud
AB InBev wanted to increase sales by improving segmentation of potential prospects and ● App Engine
determining the appropriate portfolio of products to present to a given customer. To do so, ● BigQuery
the company needed to develop an application that would identify new prospects for their ● Google Maps
sales representatives. ● Google Places API
Public Case Study
SOLUTION
Maven Wave was engaged to build an analytic framework and mapping tool for AB InBev
derived from current craft beer data and data from the Google Maps APIs. Maven Wave
integrated Google Maps, Places, and AB InBev market data to define customer segments
and prioritize sales efforts using a variety of geospatial and machine learning techniques.

VALUE
The company’s application enabled AB InBev to identify what ‘tier’ a prospect might fall into,
with various tiers representing possible revenue spend. The solution provided AB InBev
sales representatives not only with additional customer prospects to target, but a prioritized
list of top-tiered prospects. The customer has since expanded the application to include
additional cities.
 INTERNAL ONLY
Manufacturing | Apps & Data

Improving Automotive Supply Chain Insights on GCP

CHALLENGE Google Cloud

Google Cloud
FCA was looking to embrace a cloud strategy to address various challenges the
organization faced. In particular, FCA stamping facilities were unable to track inventory Technology
movement and calculate adequate production capacity rates, impacting daily production
schedules. ● BigQuery
● Looker
● Composer
SOLUTION
FCA corporate and leadership at the respective stamping facilities teamed up with Maven
Wave and Google Cloud to design a cloud data architecture. Maven Wave designed the
GCP architecture and information delivery via Looker for quick adoption and low ramp up
time.

VALUE
Designed to service all levels of the organization, the customized solution addresses the
unique needs of FCA corporate, plant leadership, plant managerial staff as well as
administrative functions such as Finance and Accounting.
 Consumer | Cloud Platforms

Making Data Ingestion a Breeze with GCP

CHALLENGE Key Details

Gordon Food Service (GFS) relies on numerous file and API based data sources to conduct their day to day
Technology
business operations. However, deriving enterprise analytics from these same data sources proved to be a
significant challenge for GFS due to the time required to build and maintain customized data ingestion ● Cloud Functions
pipelines for each unique data source. ● Firestore
● Terraform
● Jenkins
SOLUTION ● BigQuery
GFS partnered with Maven Wave and Google Professional Services to build a fully generic event driven
data ingestion framework for File and API data onboarding. Powered by Cloud Functions and Firestore and
using Jenkins for CI/CD, the new solution makes onboarding new data sources as simple as defining a
small set of configuration parameters.

VALUE
The once tedious task of ingesting new data sources has been replaced with a fully serverless, automated,
and configuration driven process capable of onboarding new data sources in a matter of hours, instead of
weeks, and scaling to thousands of sources with no performance impacts. This has allowed GFS to rapidly
expand the breadth of data residing in their data lake, paving the way for value-driven analytics throughout
the enterprise.
 INTERNAL ONLY

Manufacturing | Digital Platforms for SAP

Successful large-scale SAP migration to cloud

CHALLENGE
RS Components had an on-premise legacy SAP environment running older SAP versions on Oracle Amazon Web Services
Databases for mission critical workloads. New environments would take months to design, build and
deliver, impinging on business agility. RS Components contracted Atos to upgrade their SAP Systems with ● SAP on AWS
limited business downtime due the global usage of SAP. ● CI/CD
● IaC

SOLUTION
Atos utilized AWS landing zone provisioned accounts and VPCs to ensure alignment to best practices.
Additional AWS services were built using Infrastructure as Code (IaC) and deployed with CI/CD for
version control, rapid development and repeatability for future environment provisioning. To minimise
business disruption a combined upgrade and migration process was created.

VALUE
RS Components’ migration to the cloud is one of the largest ECC on HANA migrations to AWS in Europe.
All SAP components were upgraded to latest stable versions, all Oracle databases were replaced with
SAP HANA, all environments were deployed using IaC and stored in Git for the deployment of future
environments. Atos management of the migrated environment allows RS Components to focus on other
pressing business objectives.
 INTERNAL ONLY

Manufacturing | Datacenter Cloud Transformation

Migrating on-premise servers to public cloud

CHALLENGE
Volkswagen Truck and Bus Brazil was looking for a trusted partner to advise and implement the Amazon Web Services
assessment, migration, backup, tests and managed services for the current servers infrastructure.
● Cloud migration
● SAP on AWS

SOLUTION
Atos will provide services to create and execute planning for each server and application that will migrate
to the cloud. Over 5 years, Atos will be responsible for the whole migration process (assessment,
migration, test and support) for about 600 on-premises servers to the public cloud. It has already have
decided that S/4 HANA will run on AWS cloud.

VALUE
The customer will be able to concentrate all efforts on their core business while Atos takes care of the
migration. Atos will be responsible to execute and maintain all the infrastructure, aligned with the KPIs
required by the customer.
 INTERNAL ONLY

Manufacturing | Digital Platforms for SAP

Accelerating Smart Infrastructure with SAP migration

CHALLENGE
Siemens was looking for an expert team to help with the organization’s SAP migration to AWS and Amazon Web Services
subsequent three years of operations of their core six SAP system lines, comprised of 25 individual HANA
and Oracle SIDs. ● SAP on AWS

SOLUTION
The Atos team was brought in to focus on delivering a quality service to materialize the benefits expected
by Siemens SI, and in parallel, setting up the ARI protection framework for SAP systems on AWS. The
lighthouse project initially includes an SAP-on-AWS contract as a stepping stone to incorporate more SAP
systems in the future. With this, additional enterprise applications of SI are to be transitioned to AWS.

VALUE
With a timeline requiring all migrations to be done in 2021, the delivery team is fully focused on delivering
quality services to materialize the benefits expected by Siemens Smart Infrastructure. In parallel the team
will set-up the ARI protection framework for SAP systems on AWS – requiring significant cloud expertise
and attention over the next months.
 INTERNAL ONLY

Manufacturing | Apps & Data

Flexible Customer Data Platform with AI/ML

CHALLENGE
As the largest builder of manufactured housing and modular homes in the U.S., Clayton Amazon Web Services
Homes’ was unable to engage with customers in real-time, experiencing costly delays in
services, and missing significant opportunities due to siloed data, on-prem data lakes, and Technology
data ingestion issues.
● AWS Glue
● Amazon SageMaker
SOLUTION
● Amazon Athena
By partnering with Maven Wave, Clayton Homes was able to develop a flexible platform for
customer data capture and analysis, enable near-real-time data processing, and implement
event-driven, serverless architectural patterns with cloud-native and managed services.
Streaming data capture via APIs and a lightweight MDM solution work to homogenize
Clayton Homes’ customer definition.

VALUE
This solution minimizes administrative overhead, ensures scalability, minimizes compute
spend, and improves organizational responsiveness. Additionally, the platform enables the
use of ML to inform product placement and provide immediately actionable insights for the
sales organization. Furthermore, the secure environment reduces the risk of data leaks and
quality issues, and provides visibility to solution performance and cost.
 INTERNAL ONLY

Manufacturing | Digital Cloud Platforms

Real-Time Remote Fleet Operations

Microsoft Azure
Google Cloud
CHALLENGE
DAF, a large truck manufacturer, was looking to upgrade and future-proof its fleet of connected
trucks to not only become GDPR compliant, but also be scalable enough to quickly turn vehicle data ● Developed a telemetry
into comprehensive information for the company and its clients. platform that leveraged IoT on
Azure that increased uptime

SOLUTION
Atos developed a robust, modular and cloud telematics platform leveraging IoT reference
architecture that manages customer data, vehicle and TCU data, and provides end-to-end
monitoring and management including third party delivered solutions and security profile
management services. A connected API layer was provided to enable fast and reliable data transfer.

VALUE
All of the company’s applications and infrastructure are now compliant with EU regulations, including GDPR
and now supports 23 languages. They also experienced an increased uptime and OTA update of truck
software, and fast integration and onboarding of third parties and customers. Finally, the enablement of
digital services revenue via a subscription management resulted in recurring service revenue.

72
 Manufacturing | Apps & Data

DR Strategy for Improved Resiliency

CHALLENGE Google Cloud

Google Cloud
Maven Wave is partnering with Johnson Controls to improve the resiliency of the TrueVue application. The
scope of this work will focus on a DR Strategy and implementation plan. It will also simulate end-to-end
Technology
validation of this plan.
● GCP storage
● Google App Engine

SOLUTION
Maven Wave’s services will be focused on producing deliverables related to core infrastructure
architecture, data backup and recovery, system validation and reconciliation, and tested and automated
solutions in the case of outages or disruptions.

VALUE
This solution provides Johnson Controls with a testable final draft infrastructure DR playbook, a core
infrastructure DR reference architecture, and data backup and recovery playbooks in the event of a GCP
regional outage or occurrence of data corruption. Additionally, JCI will have the ability to perform a system
wide validation and reconciliation after recovery in partnership with Maven Wave.
Public Sector &
Defense
 INTERNAL ONLY

Higher Education | Cloud Platforms

Data Center Migration & Cost Savings

CHALLENGE Google Cloud

Google Cloud
Faced with an onerous co-location lease and aging architecture, Georgetown University
Medical Center needed an efficient and scalable platform. The higher education leader’s Technology
physical infrastructure and legacy application architectures were costly and challenging to
manage. ● GCP compute and storage
● Migrate for Compute
SOLUTION ● Hycu for backup

Maven Wave helped Georgetown successfully migrate to Google Cloud, with 600+ servers
and 3000+ CPU included in the migration architecture. By conducting application interviews,
technical assessments, and environment scans, the team planned the migration of over 100
applications in a six month window with no impact to end users.

VALUE
As a result, Georgetown University experienced significant cost savings by moving a
majority of their server footprint out of the data center. The simplified enterprise
environment and cloud platform positions the university’s data for key analytics initiatives
and business functionality initiatives.
 INTERNAL ONLY
Higher Education | Apps & Data

Improving Education with Cloud AI and Analytics

Google Cloud
Google Cloud
CHALLENGE
Technology
SEI needed to address challenges in integrating the legacy architectures of two universities
as a result of existing scalability constraints in the legacy systems. Additionally, SEI sought ● BigQuery
to better harness the value of AI to improve student success and retention. ● AI Platform
● Machine Learning
● Striim
SOLUTION
Maven Wave completed a thorough analysis of all data and analytics infrastructure and
processes and created a detailed modernization roadmap with Google Cloud. Integrated
into the SEI team, Maven Wave then led the development effort to improve data
democratization by building a scalable data warehouse on BigQuery using both streaming
and batch data ingestion pipelines.

VALUE
In addition, Maven Wave partnered with the SEI data science team to transition an existing
predictive model to GCP’s AI Platform and established AI Platform as the new standard for
AI development and integration throughout the enterprise.
 Public Sector | Virtual Career Center

Data-Driven Virtual Collaboration Platform for States

Google Cloud
Google Cloud
CHALLENGE
Since the onset of the COVID-19 pandemic, an alarming number of Rhode Islanders had lost their jobs, leaving
them with no other choice but to file for unemployment. With a growing number of new unemployment benefit ● Google Workspace
filings leaders were determined to take swift and serious action to get people back to work using advanced ● BigQuery
technologies to meet the demands of today’s digitized world. ● Cloud SQL
● Vision API

SOLUTION
Maven Wave built an application interface designed to help workers in crisis rapidly and virtually connect with
new skills training and in-demand careers. Powered by a range of Google Cloud technologies, the solution gives
users remote access to an array of resources to support their critical job searches, all on one unified platform.
Finally, by employing a machine learning algorithm delivered through an AI-powered chatbot, data from Rhode
Island’s Research Data Lake delivers personalized recommendations directly to jobseekers and employers.

VALUE
Services normally delivered by in-person office visits, are now enabled virtually, allowing for cost-effective
scalability. By harnessing the power of artificial intelligence (AI), cloud, and ML, the launch of The Virtual Career
Center will now streamline employment searches, making finding great-match careers easier for job candidates
and employers alike. Job seekers can now simply access a Back to Work landing page and a preliminary chatbot
named Skipper to get on-demand answers to questions, navigate career resources, and access job openings,
training opportunities, and support services.
 Public Sector | Apps & Data

Improving Unemployment Services in New York

Google Cloud
Google Cloud
CHALLENGE
Maven Wave is partnering with the State of New York Department of Labor to support and extend the
functionality of their recently-created front-end to the Unemployment Insurance application process. With Technology
a growing number of new unemployment benefit filings leaders were determined to take swift and serious
action to get people back to work using advanced technologies to meet the demands of today’s digitized ● Google Workspace
world. ● BigQuery
● Cloud SQL
SOLUTION ● Vision API
Powered by a range of Google Cloud technologies, Maven Wave leveraged the app interface solution
designed for a Virtual Career Center to support critical job searches, all on one unified platform. Finally, by
employing a machine learning algorithm delivered through an AI-powered chatbot, data from New York’s
Research Data Lake delivers personalized recommendations directly to jobseekers and employers.

VALUE
Services include Certification Process Design, a written IAM strategy for the Unemployment Application, a
basic data analytics reporting framework, and an end of engagement review and final report. This allows
State of New York to better leverage Google’s IAM platform for rights management within the application,
and supports the team’s continued success beyond the scope of this project.
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