Number: QPG-SQA-8.

4-
R03-Appendix V-Honda
CSR Appendix V – Honda CSR motherson 111
Date: 27.06.2019

Global Supplier Manual Appendix V –

Honda Customer Specific
Requirements for Suppliers

November 2, 2020

Revision: 02 SMR is a member of Samvardhana Motherson Group Page: 1 / 11

 Number: QPG-SQA-8.4-
R03-Appendix V-Honda
CSR Appendix V – Honda CSR motherson 111
Date: 27.06.2019

TABLE OF CONTENTS

TABLE OF CONTENTS .......................................................................................................................... 2

SMR Global Supplier Manual - Additional Customer Specific Requirements ........................................... 4
Scope of this document........................................................................................................................... 4
Responsibility .......................................................................................................................................... 4

1.0 Organization Roles, Responsibilities and Authorities (IATF 16949 section 5.3.1) ............................. 4

2.0 Quality objectives and planning to achieve them (IATF 16949 section 6.2.1) ................................... 4

3.0 Planning of changes (IATF 16949 section 6.3)................................................................................. 4

4.0 Environment for the operation of processes (IATF 16949 section 7.1.4) .......................................... 4

5.0 Calibration/Verification Records (IATF 16949 section 7.1.5.2.1) ...................................................... 5

6.0 Control of documented information (IATF 16949 section 7.5.3)........................................................ 5

7.0 Confidentiality (IATF 16949 section 8.1.2) ....................................................................................... 5

8.0 Customer-designated special characteristics (IATF 16949 section 8.2.3.1.2)................................... 5

9.0 Design and development planning (IATF 16949 section 8.3.2.1) ..................................................... 5

10.0 Special characteristics (IATF 16949 section 8.3.3.3)........................................................................ 6

11.0 Prototype programme (IATF 16949 section 8.3.4.3)......................................................................... 6

12.0 Product approval process (IATF 16949 section 8.3.4.4) ................................................................... 6

13.0 Design and development changes (IATF 16949 section 8.3.6.1) ..................................................... 6

14.0 Statutory and regulatory requirements (IATF 16949 section 8.4.2.2)................................................ 7

15.0 Supplier monitoring (IATF 16949 section 8.4.2.4) ............................................................................ 7

16.0 Second-party audits (IATF 16949 section 8.4.2.4.1) ........................................................................ 7

17.0 Control plan (IATF 16949 section 8.5.1.1) ........................................................................................ 7

18.0 Standardized work – operator instructions and visual standards (IATF 16949 section 8.5.1.2) ........ 7

19.0 Identification and traceability (IATF 16949 section 8.5.2) ................................................................. 7

20.0 Identification and traceability — supplemental (IATF 16949 section 8.5.2.1) .................................... 8

21.0 Property belonging to customers or external providers (IATF 16949 section 8.5.3) .......................... 8

22.0 Preservation - supplemental (IATF 16949 section 8.5.4.1) ............................................................... 8

23.0 Control of changes (IATF 16949 section 8.5.6) ................................................................................ 8

Revision: 02 SMR is a member of Samvardhana Motherson Group Page: 2 / 11

 Number: QPG-SQA-8.4-
R03-Appendix V-Honda
CSR Appendix V – Honda CSR motherson 111
Date: 27.06.2019

24.0 Control of changes - supplemental (IATF 16949 section 8.5.6.1) ..................................................... 8

25.0 Appearance items (IATF 16949 section 8.6.3) ................................................................................. 8

26.0 Statutory and regulatory conformity (IATF 16949 section 8.6.5) ....................................................... 8

27.0 Acceptance criteria (IATF 16949 section 8.6.6) ................................................................................ 9

28.0 Control of repaired product (IATF 16949 section 8.7.1.5) ................................................................. 9

29.0 Monitoring, measurement, analysis and evaluation (IATF 16949 section 9.1.1) ............................... 9

30.0 Monitoring and measurement of manufacturing processes (IATF 16949 section 9.1.1.1)................. 9

31.0 Identification of statistical tools (IATF 16949 section 9.1.1.2) ........................................................... 9

32.0 Application of statistical concepts (IATF 16949 section 9.1.1.3) ..................................................... 10

33.0 Customer satisfaction – supplemental (IATF 16949 section 9.1.2.1) .............................................. 10

34.0 Management review Inputs (IATF 16949 section 9.3.2) ................................................................. 10

35.0 Nonconformity and corrective action (IATF 16949 section 10.2) .................................................... 10

36.0 Problem solving (IATF 16949 section 10.2.3)................................................................................. 10

37.0 Error-proofing (IATF 16949 section 10.2.4) .................................................................................... 11

38.0 Warranty management systems (IATF 16949 section 10.2.5) ........................................................ 11

39.0 Customer complaints and field failure test analysis (IATF 16949 section 10.2.6) ........................... 11

History of Revision ................................................................................................................................ 11

Revision: 02 SMR is a member of Samvardhana Motherson Group Page: 3 / 11

 Number: QPG-SQA-8.4-
R03-Appendix V-Honda
CSR Appendix V – Honda CSR motherson 111
Date: 27.06.2019

SMR Global Supplier Manual - Additional Customer Specific Requirements

Scope of this document

The scope of this document is to ensure compliance to customer requirement by sub-suppliers of SMR Automotive
who are supplying for any Honda project. This document is listing requirements for these suppliers in addition to
standard IATF16949 requirements and in addition to standard SMR requirements.

Responsibility
Suppliers who are supplier for SMR of a component for a Honda product shall meet all requirements listed in this
document during the whole project lifetime. This includes but not limited to:
• Regularly check for updates of this document on www.smr-automotive.com
• Ensure availability and awareness of related Honda standards and requirements mentioned in this document
• Ensure requirements are met in their supply chain

1.0 Organization Roles, Responsibilities and Authorities (IATF 16949 section 5.3.1)
• The supplier shall designate contacts for quality assurance to manage quality related operations with Honda to
facilitate thorough communication with Honda.
• The supplier shall designate qualified personnel to act as a contact to Honda for the following duties in
accordance with roles and tasks.
a. Quality Assurance Representative (executive officer level):
The supplier’s person responsible for implementation of company-wide quality assurance activities.
Assume responsibility for the following as the representative for the supplier’s quality.
1) Attends seminars on quality for suppliers organized by Honda.
2) Follows if Honda requests a corporate-level quality improvement.
3) Receives SQM issued by Honda and deploy its requirements throughout the company.
4) Represents the supplier and participates in regular audits (QAV-1) for supplier quality by Honda.
5) Serves as the contact person to Honda for a corporate-level communication or when Honda makes
corporate-level requests to the suppler.

b. Facility Quality Representative (head of a factory or general manager level officials):

A supplier’s personnel who is appointed per facility and responsible for quality assurance activities at
own facility. Entrusted by the quality assurance representative and is responsible for deploying the
latest version of SQM issued by Honda and putting it into practice at all departments concerned of the
facility.
• For any contact person or information changes, the supplier shall immediately inform Honda of the change,
make necessary changes.
2.0 Quality objectives and planning to achieve them (IATF 16949 section 6.2.1)
• An action taken by Honda to implement improvement measures by submitting a notice to the competent
authorities in accordance with Article 9 (Improvement Campaign) of Circular notice "Handling Procedure for
notification, etc. of Recall" (Jishin No.1530 of December 1, 1994, hereinafter referred to as "Circular notice").
3.0 Planning of changes (IATF 16949 section 6.3)
• The supplier shall control change points of process and parts to ensure traceability of parts (refer to SQM 4-4
Change Point Control).
• The supplier shall identify parts by suitable means and record manufacturing history to ensure traceability of
parts (refer to SQM 4-3 Identification and Traceability).
4.0 Environment for the operation of processes (IATF 16949 section 7.1.4)

No. Type of Record Retention Period

Verification result of regu latory

1 15 years
compliance management
Data of chemical substances/ recycling of
15 years after discontinuation of
2 chemicals presented or submitted to
production.
Honda

Cleanness
Description
Rank
Control circu it parts whose failure , such as valve lock failure by contact
A
with contaminants , causes to lose function and aualitv of drive train .
Parts having contact with hydraulic flu id excluding control circuit parts
B whose failure , such as valve lock by contact with contaminants , causes to
lose function and aualitv of drive train
Parts not included in rank A nor B which can contam inate parts in rank A
C
or B indirectly by contact with contaminants.

Revision: 02 SMR is a member of Samvardhana Motherson Group Page: 4 / 11

 Number: QPG-SQA-8.4-
R03-Appendix V-Honda
CSR Appendix V – Honda CSR motherson 111
Date: 27.06.2019

• Of those parts such as automatic transmission, etc., the ones subject to intensive control of contaminants
shall be the parts whose cleanliness ranks and contaminant mass criteria are specified on the drawing in
accordance with HES (Honda Engineering Standards). However, parts that are not specified on the drawing
but are set forth in section 6 Contaminants Control Parts (automatic transmission, etc.)” shall also be
included. See Honda SQM section 2-8 Contaminants Control
5.0 Calibration/Verification Records (IATF 16949 section 7.1.5.2.1)
• In order to confirm that there is no abnormality in the equipment, the business partner conducts daily
inspection and saves the record.
No. Type of Record Retention Period

1 Routine maintenance records 1year

Periodical check and calibration
2 20 years
records
3 Repair records 20 years after abolishment

6.0 Control of documented information (IATF 16949 section 7.5.3)

• In case the quality records format is designated, the supplier shall apply the latest format.
• In case supplier creates quality records, the person who was assigned by the supplier shall signs/seals and
approve the records.
• In case the supplier creates the quality records, the person who was assigned by the supplier shall
signs/seals and approve the records.
• Supplier shall store the sign/seal (including electronic) with security so that no other person can use it.
7.0 Confidentiality (IATF 16949 section 8.1.2)
• Honda and suppliers agree to take the same care to preserve the confidentiality of each other's confidential
information and will not disclose such information to any third party without the prior permission of the other
party.
8.0 Customer-designated special characteristics (IATF 16949 section 8.2.3.1.2)
• The supplier shall confirm special characteristics, which are specifically selected from important safety parts
and important quality characteristics (@) , and exercise control in accordance with section 3.2.
• The supplier shall confirm important safety parts and important quality characteristics (@) designated by
Honda in accordance with respective drawings (specifications included).
• Part rank varies by product type, such as motorcycle, automobile, or power product. The same parts with
identical function may be given different designation depending on the product type. If providing the same
parts for different products, the supplier shall confirm the designation for each product. For the verification of
process capability, a set of data with a sample size of n=100 or more is advisable. A minimum of 30 data
sets should be used (however, if the quality characteristics requires destructive inspection, or can be
assured by molds, then this may not apply) and at least one of the following requirements must be satisfied.
a) Cpk≧ 1.33 or P＜ 0.01 is observed
b) If the process capability does not satisfy the condition above (a), conduct 100 percent inspection, and take
appropriate actions in order for the process to gain the same level of assurance.
• The quality assurance representative of the supplier or the quality representative of the facility shall approve
repairs of important quality characteristics of important safety parts. The supplier shall conduct a 100
percent inspection of repaired parts, and maintain records identifying the lot.
9.0 Design and development planning (IATF 16949 section 8.3.2.1)

Revision: 02 SMR is a member of Samvardhana Motherson Group Page: 5 / 11

Number: QPG-SQA-8.4-
R03-Appendix V-Honda
CSR Appendix V – Honda CSR motherson 111
Date: 27.06.2019

Ranking RPN Evaluation Criteria: 1-10 Scale(example)

RPN =SxQxD
RPN Measures
1000 Top priortly , Top priori~.
436 ~ 1000
, Immediate measures required.
, High priority.
130 ~ 435
, Implement measures.
, Moderate prklrity.
27 ~ 129 , Monitor the occurrence of afail ure mode
and implement measures accordingly.
, Low priority.
8 ~ 26 , Implement measures where time and
resources allow.
, Accept as aremaining risk.
1 Least priority 1~ 7
, No further measures required.
No. Type of Record Retention Period
20 years after the issue of discontinuation
1 Process FM EA worksheet
order.

10.0 Special characteristics (IATF 16949 section 8.3.3.3)

• The supplier shall confirm special characteristics, which are specifically selected from important safety parts
and important quality characteristics , and exercise control in accordance with section 3.2.
• The supplier shall perform verification of process capability to confirm if important quality characteristics (©)
of important safety parts are controllable by manufacturing conditions.
• The supplier shall place marks specified by Honda (HS, HA or HB) on the process quality control table.
• The supplier shall include all quality characteristics related to important safety parts in the process quality
control table, and control processes related to the Honda-designated important quality characteristics by
designating them as key items.
• The supplier shall perform verification of process capability to confirm if important quality characteristics （
(@) of important safety parts are controllable by manufacturing conditions.

11.0 Prototype programme (IATF 16949 section 8.3.4.3)

• The supplier shall confirm production capacity by continuous production for two hours or with a sample size
of n=200 or more and verify feasibility of target yield, cycle time, and maximum production capacity and
operators’ proficiency level of skills.
• If continuous production for two hours or with a sample size of n= 200 or more is not attainable, consult with
Honda (new model preparation section).
No Type of Record Retention Period
1 Process capability verification records 20 years
2 Mass production verification records 20 years
12.0 Product approval process (IATF 16949 section 8.3.4.4)
• The supplier shall obtain approval for mass production from Honda with respect to change points for IPP
specification changes.
• Inspection samples of IPP, inspection data and IPP tags (refer to “IPP Control [IPP]” in section 9.5) shall be
submitted to Honda for approval by the specified date
• Data and documents that provide evidence of Mass Production Transition Declaration records retention
period is 20 years
No. Type of Record Retention Period
Self-Controlled IPP Commun ication
1 20 years
Form
2 Record of change points 20 years
3 IPP control [IPPJ 20 years
4 Inspection data attached to IPP 20 years

13.0 Design and development changes (IATF 16949 section 8.3.6.1)

• The supplier shall obtain approval for mass production from Honda with respect to change
points for IPP (Initial Production Part) specification changes.
• Inspection samples of IPP, inspection data and IPP tags (refer to “IPP Control [IPP]” in
section 9.5) shall be submitted to Honda for approval by the specified date.

Revision: 02 SMR is a member of Samvardhana Motherson Group Page: 6 / 11

Number: QPG-SQA-8.4-
R03-Appendix V-Honda
CSR Appendix V – Honda CSR motherson 111
Date: 27.06.2019

14.0 Statutory and regulatory requirements (IATF 16949 section 8.4.2.2)

• A course of action by the quality assurance representative, facility quality representative, or responsible
person who was appointed and entrusted by the quality assurance person of a supplier to verify that the
specifications of parts designed by the supplier comply with regulatory requirements.
• In the case where a secondary supplier is involved in required regulations, the supplier ensures each
important matter indicated in (SQM 2-2 Regulatory Compliance Certification) is implemented properly, and
controls the sub-supplier at their own responsibility.
15.0 Supplier monitoring (IATF 16949 section 8.4.2.4)
• The supplier shall perform quality audits of sub-suppliers on a regular basis or as needed, confirm their
quality performance and evaluate and/or re-evaluate them.
• 3.2.2. The supplier is required to be prepared in a manner that Honda can participate in a quality audit of
sub-suppliers if so requested by Honda (refer to SQM 2-7 Supplier Quality Evaluation)
No. Type of Record Retention Period

1 Sub-suppliers List Update to the latest version

2 Audit records of sub-suppliers ( or tier 2suppliers) 20 years

3 Analysis Record [Analysis Report] 20 years

20 years after discontinuation
4 Process quality control table
of the model 12roduction

5 Receiving inspection data 20 years

6 Results of pre-production status confirmation 20 years

7 Results of validation testing 20 years

16.0 Second-party audits (IATF 16949 section 8.4.2.4.1)

• The supplier is required to be prepared in a manner that Honda can participate in a quality audit of sub-
suppliers if so requested by Honda.
17.0 Control plan (IATF 16949 section 8.5.1.1)
• The supplier shall control and maintain the process quality control table and use for the following purposes.
a) Management of control items for in-process quality assurance.
b) Monitoring of process control conditions.
c) Accumulation and conveyance of skills and technology, etc.
• Validity test plans/actual results and manufacturing records retention period is 20 years.
• Process Quality Control Table retention period is 20 years after discontinuation of the model production.
18.0 Standardized work – operator instructions and visual standards (IATF 16949 section
8.5.1.2)
• The supplier shall include the following information in the operation standards (WI).
1) Part name and process name
2) Component parts to use
3) Work sequence instruction
4) Control items, control methods, quality characteristics, criteria (limit sample, master sample included)
5) Name of machine and/or tool used and direction for use.
6) All key points other than above (key points include possible failure modes, such as potential
nonconformity problems or effects on the product, which may occur if the operation standards are not being
followed).
7) Points relating to lot control, FIFO, etc.
8) Reaction plan for abnormal condition. Descriptions of reporting rules and routes, etc.）
9) Directives for changeover of materials, lines or machines.
10) If applicable, check and maintenance of equipment.
11) Precaution statement for thorough compliance with operation standard. (Statement to prohibit operations
other than in the operation standards).
No. Type of Record Retention Period
20 years after discontinuation of the
1 Operation standard
model production.
2 Training record 20 years
19.0 Identification and traceability (IATF 16949 section 8.5.2)
• To ensure traceability, the supplier shall assure that sub-suppliers employ the same degree of control for
manufacturing history.
• Each delivery container shall be identified by parts specification card, etc.
• Information below shall be contained in the identification.
Revision: 02 SMR is a member of Samvardhana Motherson Group Page: 7 / 11
Number: QPG-SQA-8.4-
R03-Appendix V-Honda
CSR Appendix V – Honda CSR motherson 111
Date: 27.06.2019

1) Company name
2) Honda part number
3) Honda part name
4) Delivery date specified by Honda
5) Quantity
6) Number of containers
7) Others (to be decided after consultation with Honda where necessary)
No. Type of Record Retention Period
20 years after the issue of
1 Lot-Control-Specified Parts Notice
discontinuation order.
20 years after the issue of
2 Lot Number Display Details, or equivalent
discontinuation order.
3 Record of manufacturing history of parts 20 years

20.0 Identification and traceability — supplemental (IATF 16949 section 8.5.2.1)

• The supplier shall control change points of process and parts to ensure traceability of parts (refer to SQM 4-4
Change Point Control).
• The supplier shall identify parts by suitable means and record manufacturing history to ensure traceability of
parts (refer to SQM 4-3 Identification and Traceability).
21.0 Property belonging to customers or external providers (IATF 16949 section 8.5.3)
• Maintenance records of Honda-owned properties retention period is 20 years.
• Records of actions for abnormal conditions of Honda-owned properties retention period is 20 years
22.0 Preservation - supplemental (IATF 16949 section 8.5.4.1)
• The supplier shall, in reference to section 3-3 Delivery Packaging, prepare a “Delivery Packaging
Specification Form” or create an equivalent form, and submit to Honda.
23.0 Control of changes (IATF 16949 section 8.5.6)
• Countermeasure request: An action to be taken by a supplier to request Honda for a change to the drawings
(specifications, etc., included) by using “Countermeasure Request (Countermeasure Request Form)”.

• The supplier shall submit “Countermeasure Request (Countermeasure Request Form) “to Honda’s
purchasing-cost or procurement section.
• Countermeasure requests shall be submitted prior to establishing permanent tooling at the production
preparation stage, however, in cases where one of the following conditions applies, submission of a
countermeasure request on a case-by-case basis will be accepted.
1) Countermeasure request for regulatory or safety noncompliance issues.
2) Countermeasure request which may result in an increase in production capability, a significant increase in
workability or quality, or a significant reduction in costs, etc.
3) Countermeasure request which is not for current parts, but is expected to apply in the future.
24.0 Control of changes - supplemental (IATF 16949 section 8.5.6.1)
• The supplier clarifies what they will report to Honda in advance within self-controlled IPP (Initial Production
Parts). Furthermore, the report is of the following items:
a. Changes to the written content of the “Process Quality Control Table”
b. Anything applicable to “Section 7 Examples of IPPs”
c. Anything deemed necessary by the quality assurance representative or the facility quality representative.
• The supplier shall, when reporting to Honda, fill out the slip from form 9.1 ‘‘Self-Controlled IPP
Communication Form.’’
• Examples of self-controlled IPP:
- New supplier
- Material change
- Change in process conditions or methods
- Process sequence change
- Machine change
- Jig and tool change
- Die/mold change
- Inspection method Change
- Change in delivery method or delivery packaging
• See Honda SQM 4-4 Change Point Control for details and forms
25.0 Appearance items (IATF 16949 section 8.6.3)
• See Honda SQM 3-5-3 Grain and Color.
26.0 Statutory and regulatory conformity (IATF 16949 section 8.6.5)
• Honda shall issue Model CP List to two-wheeled / four-wheeled suppliers to request inspections or process
Revision: 02 SMR is a member of Samvardhana Motherson Group Page: 8 / 11
Number: QPG-SQA-8.4-
R03-Appendix V-Honda
CSR Appendix V – Honda CSR motherson 111
Date: 27.06.2019

assurance with respect to quality characteristics of parts which inspections or process assurance is
mandated by laws and regulations.
27.0 Acceptance criteria (IATF 16949 section 8.6.6)
• The following items shall be included in the limit sample control form at a minimum.
1) Date of production of the limit sample
2) Control number
3) Inspection items (scratch, color, roughness, unevenness, wrinkle, shape, etc.)
4) Applicable part number or part name
5) Effective period (Time-dependent change of limit samples shall be taken into consideration when
establishing an effective period.)
6) Signature field
• Limit sample control form and Limit sample duplicate ledger retention period is until a production closing
order is issued.
• The supplier shall confirm drawings (specifications included) for the color assigned to parts, fill in a “color-
matching reference chart” found in section 6 or equivalent form with necessary information, and submit it to
Honda.
• The supplier shall request Honda a color application plate for colors newly adopted.
• The supplier shall examine colors by visual and by measurement using color measuring equipment
(colorimeter, etc.). Record evaluation results including visual checks and measurements in the “color
matching reference chart” or equivalent form set forth in section 6. The supplier shall sign and date on the
approved actual parts for which the final agreement was entered into with Honda, and maintain the approved
actual part sample in a manner that prevents discoloration or damage.
• See Honda SQM 3-5-2 Preparation of Limit Samples and 3-5-3 Grain and Color Adjustment
• Limit samples retention is until a production closing order is issued.
28.0 Control of repaired product (IATF 16949 section 8.7.1.5)
The supplier shall conduct a100 percent inspection of important quality characteristics of important safety
repaired parts with, and maintain records identifying the lot.
No Type of Record Retention Period
Repair and re-inspection record 5 years

29.0 Monitoring, measurement, analysis and evaluation (IATF 16949 section 9.1.1)
If the following items (1)～(6) are not included in Inspection Check Sheet, the data and/or records shall also
be submitted. However, items of 100% inspection on manufacturing line are excluded.
(1) Inspection units (control numbers such as part number / part name / manufacturing number that can
identify inspected products, lot number etc.)
(2) Inspection start date / completion date
(3) Inspection items, inspection equipment (including information that can identify test equipment) or
inspection method.
(4) Photos of equipment /parts under inspection, photos of inspection tester, (control number for inspection
date, inspection tester, and mfg. number that can identify inspected products and others that can identify
control number such as lot number.
(5) Judgment criteria and inspection results.(photos, data of before and after the inspection of the
equipment/parts)
(6) Inspector / Approver
30.0 Monitoring and measurement of manufacturing processes (IATF 16949 section
9.1.1.1)
• Correct sampling: points to estimate the characteristics of the general population are as follows.
1) Random sampling = do not use data collected only under the same conditions.
2) Measurement accuracy= calculate to one more decimal place than the specification value.
3) Avoidance of factors causing problems = obtain data from the condition in which problem factors do not
exist.
4) Clarify the definition of the lot and comprehend lot-to-lot dispersion. Check at least 3 lots and determine
the acceptance by increasing n.
• Cpk ≧ 1.67: Process capability is more than sufficient.
• 1.67 ＞ Cpk ≧ 1.33: Process capability is sufficient
• 1.33 ＞ Cpk ≧ 1.00: Process capability is not sufficient: Process improvement is required until a Cpk of 1.33
is achieved.
• 1.00 ＞ Cpk ≧ 0.67: Process capability is insufficient: determine whether or not the lack of process capability
is due to a displacement of the median or dispersion. Investigate and take measures.
31.0 Identification of statistical tools (IATF 16949 section 9.1.1.2)

Revision: 02 SMR is a member of Samvardhana Motherson Group Page: 9 / 11

Number: QPG-SQA-8.4-
R03-Appendix V-Honda
CSR Appendix V – Honda CSR motherson 111
Date: 27.06.2019

• The supplier shall perform verification of process capability to confirm if important quality characteristics (© )

of important safety parts are controllable by manufacturing conditions.

No. Type of Record Retention Period

X- Rcontrol chart 20 years after creation

2 p control chart 20 years after creation

1 I Records of process capability study 5years after study

32.0 Application of statistical concepts (IATF 16949 section 9.1.1.3)
• The supplier shall perform verification of process capability to confirm if quality characteristics of parts are
controllable by manufacturing conditions. For process capability verification, the data with sample size of
n=100 or more is desirable. A minimum of 30 data sets should be used (not applicable for the parts for which
destructive testing is required or with quality characteristics assured by tooling) and the process capability
should be met at least one of the following requirements.
1) Cpk≧ 1.33 or P＜ 0.01 range is observed.
2) If 1.0≦ Cpk＜ 1.33 or 0.01≦ P≦ 0.3, 100 % inspection or sampling inspection is incorporated in the
process and the result shows no nonconformities In case of any nonconformities detected, a procedure to
take a retroactive action for the product lot which may be affected is employed before dispatch of the lot .
Moreover, control process capability and seek improvement.
3) If Cpk＜ 1.0 or 0.3＜ P, 100% inspection is conducted.
4) Investigate and determine whether or not insufficient process capability is due to a shift of the median or
dispersion, and take measures.
• Note: for single specification limit case, Cp control shall apply.
• The supplier shall confirm production capacity by continuous production for two hours or with a sample size
of n=200 or more and verify feasibility of target yield, cycle time, and maximum production capacity and
operators’ proficiency level of skills.
• If continuous production for two hours or with a sample size of n= 200 or more is not attainable, consult with
Honda (new model preparation section).
• Process capability and mass production verification records retention period is 20 years
33.0 Customer satisfaction – supplemental (IATF 16949 section 9.1.2.1)
• Assessment items
1) Market quality evaluation
2) Delivery quality evaluation
3) Delivery evaluation (quantity, timing)
4) Quality assurance system evaluation
34.0 Management review Inputs (IATF 16949 section 9.3.2)
• The supplier shall include the results of delivery quality evaluation provided by Honda as an input to the
management review.
35.0 Nonconformity and corrective action (IATF 16949 section 10.2)
• The supplier shall, if Honda issues “Market Quality Information (Analysis/Countermeasure Request), analyze
the details of the problem in compliance with the request, and take measures if the cause is attributable to its
conduct.
• The supplier shall respond to Honda by submitting an “Analysis Record (Analysis Report)” with photographs,
data, etc. attached by the date specified on “Market Quality Information (Analysis / Countermeasure
Request).
• The supplier shall define procedures for control and storage of recovered parts and related information
provided by Honda, and store them properly. The recovered parts shall be disposed of by a method provided
by and agreed with a providing section of Honda after completion of investigation and analysis (after
reporting to Honda) or after conclusion of agreements on warranty claim.
No Type of Record Retention Period
Supporting data to Analysis Record [Analysis Report]
36.0 Problem solving (IATF 16949 section 10.2.3)
No. Type of Record Retention Period

1 Rejection Countermeasure Request 20 years

2 Analysis Record [Analysis Report] 20 years

Records of corrective actions taken against
3 5 years
in-house problems
Revision: 02 SMR is a member of Samvardhana Motherson Group Page: 10 / 11
 Number: QPG-SQA-8.4-
R03-Appendix V-Honda
CSR Appendix V – Honda CSR motherson 111
Date: 27.06.2019

37.0 Error-proofing (IATF 16949 section 10.2.4)

• Prior to applying error proofing to a process or operation, confirm the following functions, etc. and verify
effectiveness of the error proofing.
1) Capability of detecting operation errors, problems with parts, etc.
2) Detection capability of difference in parts location and/or arrangement.
3) Functions to prevent easy change and unwanted operation of the equipment.
4) Possibility of the error proofing function to damage parts.
38.0 Warranty management systems (IATF 16949 section 10.2.5)
• Honda shall, where problem occurs in the market after products are sold, and where the problem is deemed
attributable to the supplier from which the concerned parts were purchased, request the supplier to perform
analysis of the problem and to take preventive measures against recurrence. The supplier shall analyze
market problems required by Honda, and if it is attributable to its own conduct, take measures to prevent the
problem from recurring.
39.0 Customer complaints and field failure test analysis (IATF 16949 section 10.2.6)
• Handling of Lot-Out Parts (Parts returned from Honda by the unit of delivery lot due to nonconformity, such
as not satisfying specifications).
• When disposing lot-out parts, record the reason, date, and quantity, etc. of parts being disposed in the
manufacturing history.
• In principal, due to its critical nature, lot-out parts shall not be repaired or modified. Those which are
determined that repair, sorting, concession, etc., (herein after referred to as “repairs, etc.“) can be made shall
be handled in accordance with (SQM 4-5-1 Delivery Quality Problem).

History of Revision

No. Cause of modification Date Modifier Approved

1 First issue 16.04.2019 Mina Sergious Steffen Dehner
- Added: 6.0 Control of 27.06.2019 Mina Sergious Steffen Dehner
documented information.
2 - Updated: 29.0 Monitoring,
measurement, analysis and
evaluation
3 Update Logo 02.11.2020 Judith Robertson A.Lomas
4
5

Revision: 02 SMR is a member of Samvardhana Motherson Group Page: 11 / 11