Strategy Management - Lessons
Strategy Management - Lessons
Strategic Management
Set of managerial decisions and actions that determines the long-run performance of a
firm.
Business Policy
General management orientation that looks inward for properly integrating the firm's
functional activities.
Challenges to Strategic Management
Globalization
Internationalization of markets and Corporations
– Global (worldwide) markets rather than national markets
Electronic Commerce
– Basis for competition on a more strategic level rather than traditional focus on
product features and costs
E-Commerce: 7 Trends:
1. Internet forcing companies to transform themselves
2. Market access and branding are changing, causing disintermediation of traditional
distribution channels
3. Balance of power shifting to the consumer
4. Competition is changing
5. Pace of business increasing drastically
6. Internet purchasing corporations out of their traditional boundaries
7. Knowledge becoming a key asset and source of competitive advantage
Adaptation to Changing Environmental Conditions
Strategic flexibility:
Learning Organizations
An organization skilled in creating, acquiring, and transferring knowledge and modifying its
behavior to reflect new knowledge and insights.
Learning Organizations
Environmental Scanning
The monitoring, evaluating, and disseminating of information from the external and internal
environments to key people within the firm.
Environmental Scanning
Identify strategic factors
SWOT Analysis
• Strengths, Weaknesses
• Opportunities, Threats
Internal Environment
Strategy Formulation
• Stability
• Growth
• Retrenchment
Business Strategy
• Competitive strategies
• Cooperative strategies
Functional Strategy
• Technological leadership
• Technological followership
Chapter 2
The Strategic Management Process
Strategic Management
is the process through which organizations...
• analyze and learn from stakeholders inside and outside of the organization,
• Internal stakeholders include managers, employees and the owners and their
representatives (e.g., board of directors).
• Internal analysis includes an evaluation of internal stakeholders and the organization's
resources and capabilities
• Purpose of internal analysis to determine
1. strengths and opportunities for competitive advantage,
and
2. weaknesses and organizational vulnerabilities that should be corrected.
Strategic Direction
Strategic direction involves
Strategy Formulation
• The strategy evaluation process involves analyzing your strategic plan and assessing how
well you've done against achieving the goals in your strategy.
• strategy evaluation is an internal analysis tool and should be used as part of a broader
strategic analysis for the organization when making decisions about your strategy.
Chapter 3
Environmental Scanning and Industry Analysis
Environmental Scanning
• Natural environment
3. includes physical resources, wildlife and climate that are an inherent part of
existence on Earth
4. form an ecological system of interrelated life
Societal environment
1. mankind's social system that includes general forces that do not directly touch on the
short-run activities of the organization, but that can influence its long-term decisions
2. economic, technological, political-legal and sociocultural
Task environment
1. those elements or groups that directly affect a corporation and, in turn, are affected by it
2. government, local communities, suppliers, competitors, customers, creditors, unions,
special interest groups/trade associations
Industry analysis
• new entrants to an industry bring new capacity, a desire to gain market share and
substantial resources
Entry barrier
Barriers to Entry
1. Economies of scale
2. Product differentiation
3. Capital requirements
4. Switching costs
5. Access to distribution channels
6. Cost disadvantages due to size
7. Government policies
Rivalry among Existing Firms
• A competitive move by one firm can be expected to have a noticeable effect on its
competitors and thus may cause retaliation.
1. Number of competitors
2. Amount of fixed costs
3. Rate of industry growth
4. Capacity
5. Diversity of rivals
6. Product or service characteristics
7. Height of exit barriers
Threat of Substitute Products or Services
Substitute product
• a product that appears to be different but can satisfy the same need as another product
• The identification of possible substitute products means searching for products that can
perform the same function, even though they have a different appearance.
The Bargaining Power of Buyers
Bargaining power of buyers
• ability of buyers to force prices down, bargain for higher quality and play competitors
against each other
• Large purchases, backward integration, alternative suppliers, low cost to change
suppliers, product represents a high percentage of buyer's cost, buyer earns low profits,
product is unimportant to buyer
The Bargaining Power of Suppliers
• Refers to the pressure that suppliers can put on companies by raising their prices,
lowering their quality, or reducing the availability of their products.
• A buyer or a group of buyers is powerful if some of the following factors hold true:
1. Industry is dominated by a few companies
2. Unique product or service
3. Substitutes are not readily available
4. Ability to forward integrate
5. Unimportance of product or service to the industry
Relative Power of Other Stakeholders
1. Government
2. Local communities
3. Creditors
4. Trade associations
5. Special interest groups Unions
6. Shareholders.
Industry Evolution
Fragmented industry
• no firm has a large market share and each firm only serves a small piece of the total
market in competition with other firms
Consolidated industry
• domination by a few large firms, each struggles to differentiate products from its
competition
Categorizing International Industries
1. Multi-domestic industries
specific to each country or group of countries
2. Global industries
operate worldwide with multinational companies making only small adjustments for
country-specific circumstances
3. Regional industries
multinational companies primarily coordinate their activities within regions
Strategic Groups
• a set of business units or firms that pursue similar strategies with similar resources
Strategic Types
4. Defenders
focus on improving efficiency
5. Prospectors
focus on product innovation and market opportunities
6. Analyzers
focus on at least two different product market areas
7. Reactors
lack a consistent strategy-structure-culture relationship
Нурercompetition
• Market stability is threatened by short product life cycles, short product design cycles,
new technologies, frequent entry by unexpected outsiders, repositioning by incumbents
and tactical redefinitions of market boundaries as diverse industries merge.
Using Key Success Factors to Create an Industry Matrix
Key success factors
• variables that can significantly affect the overall competitive positions of companies
within any particular industry
Industry matrix
Competitive intelligence
• Information brokers
• Internet
• Industrial espionage
• Investigatory services
MISSION STATEMENT
A mission statement is used by a company to explain, in simple and concise terms, its purpose(s)
for being. The statement is generally short, either a single sentence or a short paragraph.
Example of Mission Statement:
Walmart (WMT): We save people money so they can live better.
Starbucks (SBUX): To inspire and nurture the human spirit-one person, one cup, and one
neighborhood at a time.
Tesla (TSLA): To accelerate the world's transition to /sustainable energy.
Vision Statement
Describes what a company desires to achieve in the future
Example of Vision Statement:
Microsoft's Vision
"To create local opportunity, growth and impact in every community and country around the
world."
BUSINESS STRATEGY
focuses on improving the competitive position of or business unit's products or services
within the specific industry or segment that the company or business unit serves. How
should we compete?
COMPETITIVE STRATEGY
is defined as the long term plan of a particular company in order to gain competitive
advantage over its competitors in the industry.
COMPETITIVE ADVANTAGE
is what makes an entity's products or services desirable to customers than that of any
other rival.
Cost Leadership
Differentiation
Cost Focus
Differentiation Focus
Differentiation (Source)
Michael Porter two " generic" competitive Strategies
Lower cost strategy
• The ability of a company or a business unit to design, produce, and market a comparable
product more efficiently than its competitors.
Differentiation strategy
• The ability of a company to provide unique and superior value to the buyer in terms of product
quality, special features, or after-sale service.
Cost Leadership
Cost leadership is a business strategy wherein a business firm tries to become the market leader
by operating at the lowest cost amongst all the firms in business.
Differentiation
Doing something unique/different /more efficient to make customer pay more.
Achieved by:
Higher quality
Better brand value
Wider distribution
Corporate strategy- is primarily about the choice of direction for a firm as a whole and the
management of its business or product portfolio.
3 Key Issues
Firm's directional strategy- the firm's overall orientation towards growth, stability or
retrenchment.
Firm's portfolio strategy- the industries or markets in which the firm competes
Firm's parenting strategy- the manner in which management coordinates activities and
transfers resources and cultivates capabilities among product lines and business units
Directional Strategy
3 Grand Strategies
Growth Strategies
Concentration or diversification
Internal development or acquisitions, mergers, or alliances
Stability Strategies
Status quo
Retrenchment Strategies
Contraction
Growth Strategies
2 Basic Forms
Concentration
Vertical Growth
this may be done in order to reduce costs, gain control over a scarce resource, guarantee quality
of a key input, or obtain access to potential customers.
Horizontal Growth
Diversification
Concentric Diversification (RELATED)
Conglomerate Diversification (UNRELATED)
Vertical Growth
Vertical Integration
the degree to which a firm operates vertically in multiple locations on an industry's value chain
from extracting raw materials to manufacturing to retailing.
Backward integration
Forward Integration
a firm internally makes 100% of its key supplies and completely controls its distributors.
Taper integration
(also called concurrent sourcing), a firm internally produces less than half of its own
requirements and buys the rest from outside suppliers (backward taper integration).
Quasi- integration
a company does not make any of its key supplies but purchases most of its requirements from
outside suppliers that are under its partial control (backward quasi- integration).
are agreements between two firms to provide agreed-upon goods and services to each other for a
specified period of time.
shipping goods produced in the company's home country to other countries for marketing.
Licensing
Under a licensing agreement, the licensing firm grants rights to another firm in the host country
to produce and/or sell a product.
Franchising
Under a franchising agreement, the franchiser grants rights to another company to open a retail
store using the franchiser's name and operating system.
Joint Ventures
Forming a joint venture between a foreign corporation and a domestic company is the most
popular strategy used to enter a new country.
Acquisitions
A relatively quick way to move into an international area is through acquisitions- purchasing
another company already operating in that area.
Green-Field Development
If a company doesn't want to purchase another company's problems along with its assets, it may
choose green-field development and build its own manufacturing plant and distribution system.
Production Sharing
Coined by Peter Drucker, the term production sharing means the process of combining the higher
labor skills and technology available in developed countries with the lower-cost labor available
in developing countries. Often called outsourcing.
Turnkey Operations
Turnkey operations are typically contracts for the construction of operating facilities in exchange
for a fee.
BOT Concept
The BOT (Build, Operate, Transfer) concept is a variation of the turnkey operation.
Management Contracts
A large corporation operating throughout the world is likely to have a large amount of
management talent at its disposal.
Diversification
According to strategist Richard Rumelt, companies begin thinking about diversification when
their growth has plateaued and opportunities for growth in the original business have been
depleted.
Stability Strategies
A corporation may choose stability over growth by continuing its current
activities without any significant change in direction.
Pause/proceed-with-caution strategy
No-change strategy
Profit strategy
Turnaround strategy
Sell-Out/Divestment Strategy
Sell-out strategy
Divestment
Bankruptcy/Liquidation Strategy
Bankruptcy
Liquidation
Portfolio Analysis
Portfolio Analysis
because it tends to primarily view matters financially, it regards business
units and product lines as separate and independent.
It fails to deal with the question of:
Performance improvement
Analyze fit
Analyze how well the parent corporation fits with the business unit
Finance
Customer
Internal business perspective
Innovations and learning
STRATEGY
IMPLEMENTATION
Strategy Implementation
A process by which strategies and policies or plans are put into
action through the development of programs, budgets and
procedures that they need to accomplish the strategic objectives
and goals that they plan and brainstormed.
Sum total of activities and choices required for strategic plan
execution.
Activities within a workplace or organization designed to
manage the activities associated with the delivery of a strategic
plan.
Programs
A collection of tactics where a tactic is the individual action taken by the organization as
an element of the effort to accomplish a plan.
1. Is a statement of the activities or steps needed to accomplish a single-use?
2. The purpose of a program or a tactic is to make a strategy action-oriented.
Matrix of Change
Brynjolfsson, Renshaw and Van Alstyne proposed a matrix of change to help managers
decide how quickly change should proceed, in what order changes should take place,
whether to start at a new site, and whether the proposed systems are stable and coherent.
The matrix of change presents a way to capture connections between practices. It
graphically displays both reinforcing and interfering organizational activities. Armed with
this knowledge, a change agent can use automatic principles to seek points of leverage
and design a smoother transition.
The matrix of change can be used to address the following types of questions:
FEASIBILITY
Where should the change begin? How does the sequence affect success? Are there reasonable
stopping points?
LOCATION
Are we better off instituting the new programs at a new site, or can we recognize the existing
facilities at a reasonable cost?
Should the change be slow or fast, incremental or radical? Which blocks of current activities
must be changed at the same time?
STAKEHOLDERS EVALUATION
Have we overlooked any important activities or interactions? Should we get further input from
interested stakeholders?
Which new programs and current activities offer the greatest sources of value?
Budgets
Used in planning and controlling (budget lists) Helps formulate the company's activities,
allowing it to better understand priorities, figure out how resources can be allocated, and which
areas need to be reevaluated.
Procedures
A system of sequential steps or techniques that describe in detail like how a particular task or job
is to be done?
Is a business principle that states that the divisions, departments, teams, processes and
technology of an organization are designed to achieve a firm's strategy.
In classic study of large U.S. Corporations such as DuPont, General Motors, Sears and Standard
Oil, Alfred Chandler concluded that structure follows strategy is the changes in corporate
strategy which it lead to changes in organizational structure.
"Strategy can be defined as the determination of the long-term goals and objectives of an
enterprise, and the adoption of courses of action and the allocation of resources necessary for
carrying out these goals" - Alfred Dupont Chandler Jr. American Professor (1918-2007)
LEVELS OF STRATEGY
Corporate Strategy
1. Overall Direction of Company & Management of its Business
Business Strategy
2. Competitive and Cooperative Strategies
Functional Strategy
3. Maximize Resource Productivity
Loyalty to comrades
Task oriented
Single-mindedness
Working in isolation Organizational Life Cycle
The organizational life cycle describes how organizations grow, develop and eventually decline.
It is the organizational equivalent of the product life cycle in marketing.
Advanced Types of Organizational Structures
Matrix Structures
Functional and product forms are combined simultaneously at the same level of the organization.
Network Structure
Cellular/Modular Structure
Composed of cells (self-managing teams, autonomous business units, etc.) which can operate
alone but which can interact with other cells to produce a more potential and competent business
mechanism.
Michael Hammer, who popularized the concept of reengineering, suggest the following
principles for reengineering:
4. DEFINE
5. MEASURE
6. ANALYZE
7. IMPROVE
8. ESTABLISH
Job Design
The study of individual tasks in an attempt to make them more relevant to the company and to
the employees.
Job Enlargement
Combining tasks to give a worker more of the same type of duties to perform.
Job Rotation
Job Characteristics
Job Enrichment
Altering the jobs by giving the worker more autonomy and control over activities.
A highly developed international company with a deep involvement throughout the world, plus a
worldwide perspective in its management and decision making.
Geographic-area Structure
1. Team Support
2. Execute your Plan
3. Clear Goals and Strategies
4. Determine Roles and Leadership
5. Frequent Communication
6. Honesty
7. Monitor and Encourage
Importance of Strategy Implementation
Mission Statement 1. It allows a company to state who they are, what they do and what
they like to become.
SWOT Analysis 2. One popular method of environmental scanning.
Electronic Commerce 3. It is the doing business transaction with the aid or interference of
technology.
Strategic Management 4. Involves setting objectives, analyzing the competitive
environment, analyzing the internal organization, evaluating strategies, and ensuring that
management rolls out the strategies.
Learning Organizations 5. It is a company that facilitates the learning of its members and
continuously transforms itself.
Globalization 6. It is the integration of different countries that conduct business
transactions.
Objectives 7. It is the set for short-term accomplishment of a company.
Business Strategy 8. Defines what the company needs to do to reach its goals, which can
help guide the decision-making process for hiring as well as resource allocation.
Business Policy 9. It is more on guidelines that facilitate to reach a predetermined objective both
in mode and manner formulated from the top to the lower level management.
Environmental Scanning 10. lt is the ongoing tracking of trends and occurrences in an
organization's internal and external environment that bear on its success, currently and in the
future.
strategic restructuring 11. We modify an existing strategy to renew its aspect that will fit the
situation that we have.
strategic direction 12. Pertains to the longer-term goals and objectives and defines the purposes
for which an organization exists and operates.
strategy implementation 13. Involves creating a pattern of decisions and actions that are intended
to carry out a plan.
Strategy 14. Is an organizational plan of action intended to accomplish goals.
strategy evaluation 15. It is an internal analysis tool wherein we check whether the steps taken by
the company provides the desired result or outcome.
strategic management 16. The process of setting goals, procedures, and objectives in order to
make a company or organization more competitive. Typically, strategic management looks at
effectively deploying staff and resources to achieve these goals.
Competitors 17. Is a person, business, team, or organization that competes against you or your
company.
multimedia trends 18. The following are factors of broad environment except.
strategic management process 19. Merely pertain in the actions, or procedure that the company
used to outperform their competitor in the market.
Competitive Intelligence 20. It refers to the ability to use, gather, analyze information collected
on competitors, customers, and other market factors.
Physical Risk 21. It may result from the involvement of physical stimuli such as noise, electric
shock, heat, cold, electric magnetic or gravitational fields, etc.
STEEP Analysis 22. Working through this analysis is a great way to ensure that you stay aligned
with the company's values.
Rivalry 24. It is the "against each other" spirit between two competing sides.
Threat of New Entrants 25. lt is the risk a new competitor creates for current companies within
an industry
Key Success Factors 26. By understanding this factors, you can easily determine the success of
an organization in an industry.
Strategic Groups 27. It is a concept used in strategic management that groups companies within
an industry that have similar business models or similar combinations of strategies.
Expert Opinion 28. lt is the scientific comments or views by a group of designated experts based
on a review of scientific evidence.
The Bargaining Power of Buyers 29. Refers to the pressure that customers/consumers can put on
businesses to get them to provide higher quality products, better customer service, and/or lower
prices.