KFS HBL@ Work Conventional Accounts
KFS HBL@ Work Conventional Accounts
Habib Bank Limited, Date: (This will be date KFS is signed by customer)
--------Branch,
IMPORTANT: Read this document carefully if you are considering opening a new account. It is available in English
--------City.
and Urdu. You may also use this document to compare different accounts offered by other banks. You have the
right to receive KFS from other banks for comparison.
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ADC/Digital 0 0 0
SMS Alerts Clearing N/A N/A N/A
For other transactions Rs. 85/- per month 0 0
PayPak Chip First Year: 0 Rs. 1,000/- Rs. 1,000/-
Subsequent Year: Rs. 1,000/-
Visa Chip Rs. 1,600/- Rs. 1,600/- Rs. 1,600/-
Master Card Standard Rs. 1,600/- 0 0
Debit Cards Master Card Gold Rs. 2,400/- Rs. 2,400/- Rs. 2,400/-
Dolmen Debit Card Rs. 1,000/- Rs. 1,000/- Rs. 1,000/-
Union Pay Chip Rs. 1,500/- Rs. 1,500/- Rs. 1,500/-
Visa Chip USD N/A N/A N/A
Master Card Titanium Rs. 2,300/- Rs. 2,300/- Rs. 2,300/-
Master Card World Rs. 10,000/- Rs. 10,000/- Rs. 10,000/-
Issuance Rs. 12/- flat per leaf 0 0
Cheque Book Stop payment Rs. 450/- flat per instruction Rs. 450/- flat per instruction Rs. 450/- flat per instruction
Loose cheque 0 0 0
HBL @Work Basic Banking HBL @Work Premium HBL @Work Savings Account
Current Account Current Account
Remittance (Local) Banker Cheque/Pay Order Rs. 375/- flat 0 0
Remittance Foreign Foreign Demand Draft 0.25% Minimum 0 0
Rs. 1,000 plus
Rs. 500 Swift charges
Wire Transfer 0.25% Minimum 0.25% Minimum 0.25% Minimum
Rs. 750 plus Rs. 750 plus Rs. 750 plus
Rs. 500 Swift charges Rs. 500 Swift charges Rs. 500 Swift charges
Statement of Account Annual 0 0 0
Half Yearly 0 0 0
Duplicate 0 0 0
Fund Transfer ADC/Digital Channels 0 0 0
Others (RTGS) 0 0 0
Digital Banking Internet Banking 0 0 0
subscription
(one time & annual)
Mobile Banking subscription 0 0 0
(one- time & annual)
Clearing Normal 0 0 0
Intercity Rs. 400/- Rs. 400/- Rs. 400/-
Same Day Rs. 500/- flat Rs. 500/- flat Rs. 500/- flat
Closure of Account Customer request 0 0 0
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Safe Custody: Safe custody of access tools to your account like ATM How can you get assistance or make a complaint?
cards, PINs, Cheques, e-banking usernames, passwords; other Habib Bank Limited,
personal information, (such as DOB, Mother’s Maiden Name etc.) is Complaint Management Unit
your responsibility. Bank cannot be held responsible in case of a 9th Floor, HBL Plaza,
security lapse at the customer’s end. HBL never calls you to ask for I.I. Chundrigar Road,
your personal information from any number including 111 111 425. Karachi, Pakistan
HBL will never ask for your sensitive information (password, debit Helpline: 021-111-111-425
card #, PIN, CNIC, OTP, CVV) via call, SMS or email. Kindly do not For Inquiries: customer.care@hbl.com
disclose details to anyone. Be extra vigilant and do not provide any For Complaints: customer.complaints@hbl.com
sensitive information (PIN/password/CNIC/ATM/Credit Card #) over Website: www.hbl.com
the internet, telephone, SMS email, or social media.
If you are not satisfied with our response, you may contact:
Record updation: Always keep profiles/records updated with the If the bank resolution is not satisfactory or there is no response
bank to avoid missing any significant communication. You can provided within 45 days, then a complaint may be filed with the
contact your relevant HBL branch to update your information or call Banking Mohtasib Pakistan.
111-111-425 HBL 24 hours Phone Banking or visit our website https://www.bankingmohtasib.gov.pk/complaints.php
www.hbl.com for more details.
What happens if you do not use this account for a long period?
If your account remains inoperative for 12 months, it will be
treated as inactive/ dormant. If your account becomes dormant,
you will be unable to execute any debit transaction till the
account is activated. To reactivate your account, you must visit
the parent HBL branch to update records and reactivate your
account. Overseas customer to email at bio.verify@hbl.com to
get guidance for reactivation of their account(s).
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D D M M Y Y Y Y
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