User Guide: Rugged Tablet
User Guide: Rugged Tablet
User Guide: Rugged Tablet
Rugged Tablet
powered by Windows® 10 IoT Mobile Enterprise
User Guide
Disclaimer
Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in
this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes
have been made. The information in this publication does not represent a commitment on the part of HII.
HII shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential
damages resulting from the furnishing, performance, or use of this material. HII disclaims all responsibility for the
selection and use of software and/or hardware to achieve intended results.
This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this
document may be photocopied, reproduced, or translated into another language without the prior written consent of HII.
Copyright 2020 Honeywell International Inc. All rights reserved.
Web Address: www.honeywellaidc.com
Other product names or marks mentioned in this document may be trademarks or registered trademarks of other
companies and are the property of their respective owners.
For patent information, refer to www.hsmpats.com.
Trademarks
Microsoft, Windows, Windows 10 IoT Mobile Enterprise and the Windows logo are registered trademarks of Microsoft
Corporation in the United States and/or other countries.
The Bluetooth trademark is owned by Bluetooth SIG, Inc., U.S.A. and licensed to Honeywell.
Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies
and are the property of their respective owners.
Patents
For patent information, see www.hsmpats.com.
TABLE OF CONTENTS
Appendix A - Specifications.......................................................................... 57
Computer Agency Information...............................................................................................57
Label Locations .....................................................................................................................57
Physical and Environmental Specifications .....................................................................57
Barcode Symbologies Supported..........................................................................................58
N6703SR Ultra-Slim Imager ...................................................................................................58
N6703 Imager Field of View/Resolution .....................................................................60
N6803 FlexRange Imager ........................................................................................................61
N6803FR Field of View/Resolution ...............................................................................62
Port and Connector Pinouts....................................................................................................63
Docking Connector...............................................................................................................63
Limited Warranty
For warranty information, go to www.honeywellaidc.com and click Resources >
Product Warranty.
1 TABLET FEATURES
This chapter introduces the RT10 Rugged Tablet with Windows® 10 IoT Mobile
Enterprise operating system. Use this chapter to learn about the basic tablet
features, functions, and accessories.
-Disk activity
-Battery
-Power
I/O Cover
Touch
Screen
Fn1 Button
Power Jack
Audio Jack
USB-A Port
USB-C Port
MicroSD Card Slot Micro HDMI Port
Camera Flash
Battery Release
Extension Port
(cover not shown)
Stylus
Fn2 Button
Volume/
Brightness
Button Battery Lock
Speaker
Battery
Docking Connector
Speaker
Note: To view specifications specific to your battery model, see the battery insert supplied
with the battery.
Note: Using the tablet while charging the battery increases the time required to reach a full
charge.
1 2
Caution: We recommend the use of Honeywell accessories and power
adapters. Use of any non-Honeywell accessories or power
adapters may cause damage not covered by the warranty.
Caution: Ensure all components are dry prior to mating the computers
and batteries with peripheral devices. Mating wet components
may cause damage not covered by the warranty.
Hot Swap
The RT10W Tablet has an internal backup battery that is charged with the main
battery. This battery cannot be removed and requires adequate power for main
battery hot swapping. When the backup battery is fully charged, the tablet can
sustain up to 5 minutes of runtime for battery hot-swapping.
• Discarded batteries may create a safety hazard. Before disposal, cover the
battery contacts with electrical insulating tape.
• Do not modify the battery or attempt to insert foreign objects into it.
• Do not solder directly to the battery contacts.
• Do not short circuit the battery, and keep it away from metallic items.
• Do not drop the battery or apply mechanical shocks or pressure to it.
• Do not disassemble or open, crush, bend or deform, puncture, shred or burn the
battery.
• Do not immerse the battery in water or get the battery wet.
• Battery usage by children should be supervised.
1. Tap .
2. Tap .
3. Tap Network & Internet.
4. Tap Airplane mode.
5. Tap the toggle to turn Airplane Mode on. The Airplane Mode icon displays in the
status bar.
The first time you power on the tablet, a Welcome screen displays. Once setup is
complete, the Welcome screen no longer displays on startup.
1. Press and hold the Power button for approximately 3 seconds until the blue
LED power indicator lights up.
2. Using your finger or the stylus, select your region and then tap Yes.
3. Follow the on-screen prompts to finish setting up the tablet.
To learn more about what you can do with a Microsoft account, go to
https://account.microsoft.com/about.
1. Tap .
2. Tap .
3. Tap Shut down.
1. Tap .
2. Tap .
3. Tap Sleep.
1. Tap .
2. Tap .
3. Tap Personalization and then Lock screen.
4. Scroll down and tap Screen timeout settings.
5. Select an amount of time from the drop-down list.
6. Close the window to return to the Home screen.
1. Tap .
2. Tap .
3. Tap Accounts.
4. Tap Sign-in options.
5. Click Add under PIN.
6. Enter your password then tap OK.
7. Type your PIN in the New PIN textbox.
8. Type your PIN again in the Confirm PIN text box.
9. Tap OK.
Note: Maximum glove thickness of 1.1 mm (0.045 inches) for touch screen response.
Hand/Rain (Default) The touchscreen rejects false input from liquid drops. When the liquid is
removed, the touchscreen accepts touch input from:
• Active stylus with palm rejection
• Rubber tip passive stylus
• Bare fingertips
Stylus • Fine-tip passive stylus with palm rejection
• Active stylus with palm rejection
• Rubber-tip passive stylus
• Bare fingertips
Glove • Glove
• Rubber tip passive stylus
• Bare fingertips
You can also program the long press of a function key to change Touch Set. (See
Program the Function Buttons on page 20.)
2. Tap Setting.
Audio Features
TheRT10W is equipped with speakers and a microphone.
Adjust Volume
During playback you can adjust the volume using the Brightness/Volume button
on the rear of the tablet (see page 3). Because the button is dual purpose, you must
enable the volume function in the HotTab app.
2. Tap Setting.
1. Tap .
2. Tap .
3. Tap System > Sound.
Note: Always power off the tablet before attempting to install or remove a card.
3 4
5 6
7 8
9 10
1 2
Note: Always power off the tablet before attempting to install or remove a card.
Use this chapter to learn about the Windows user interface and how to interact
with the screen. You can also use this chapter to learn about the Honeywell
applications on the tablet.
Microsoft Windows
After the system files are processed, Microsoft Windows begins to load. Windows
maintains a System Registry and INI files. Standard Windows configuration
options apply to the RT10W. Configuration options are located in the System Tray
or the Control Panel:
• The System Tray contains icons for adjusting the time, date or volume level.
• The Control Panel contains icons for many other configuration options, such as
Power Management, Regional and Language Options, etc.
• The Control Panel icons are also used to add, delete or modify software installed
on the RT10W.
User Interface
The Windows 10 IoT Mobile Enterprise operating system provides a touch-friendly
and easy to navigate user interface.
Unread notification.
Screen Gestures
Use your fingers or the stylus to manipulate icons, buttons, menus, the on-screen
keyboard, and other items on the screen.
• To select or activate something, tap where you want to type. A keyboard displays
that lets you type into the field.
Other common gestures include:
• Touch and hold: Touch and hold an item by touching it and pressing until an
action occurs.
• Drag: Touch and hold an item for a moment. Without lifting your finger, move
your finger or stylus on the screen until you reach the target position. For
example, you can drag to reposition shortcuts on the Home screen.
• Swipe or slide: Quickly move your finger or stylus across the screen, without
pausing when you first touch.
• Double-tap: Tap quickly twice on a web page, map, or other screen to zoom in.
Double-tap again to zoom out.
• Pinch: In some apps, you can zoom in and out by placing two fingers on the
screen at once and pinching them together (to zoom in) or spreading them apart
(to zoom out).
Icon Description
Configure short cuts to quickly access programs (see next section).
Take a picture, record a video, or adjust camera settings (see page 19).
Shortcuts
The Shortcuts menu allows you to configure up to 8 quick access tabs that can be
mapped to any executable files (.exe) installed on the tablet.
To store a new shortcut:
2. Tap Shortcut.
Use Shortcuts
1. Press the button or double-tap on the Home screen to launch Hottab.
2. Tap Shortcut.
3. Tap the shortcut.
Remove Shortcuts
1. Press the button or double-tap on the Home screen to launch Hottab.
2. Tap Shortcut.
Device On/Off
The Device ON/OFF Hottab menu lets you set up or disable built-in devices. An
orange icon indicates a feature is enabled. A white icon indicates the feature is
disabled.
GPS External Switch from the internal GPS antenna to an external antenna when the
Antenna RT10W is inserted into a vehicle dock (see GPS External Antenna on
page 19).
Light Sensor Enable or disable the ambient light sensor (see Tablet Features on
page 2).
Ext. Module Enable or disable an optional expansion module (e.g., smart card
reader).
Wi-Fi Enable or disable Wi-Fi.
Camera Enable or disable the camera (see Use the Camera on page 29).
Indicators Turn the LED indicators on the front of the tablet on or off (see Tablet
Features on page 2).
5. Tap . When the icon is orange (enabled), the external antenna is used.
To return to using the internal antenna, tap again to disable the external
antenna (the icon turns white).
Setting
The Setting Hottab menu allows you to:
• Display software and hardware information (see page 21)
• Display information about the main and backup battery information
• Turn battery low temperature tips on or off
• Check for software updates
• Program the two function keys (see next section)
• Set up the Volume/Brightness button (see Adjust Screen Brightness on page
11)
2. Tap Setting.
3. Tap the icon for the corresponding function button that you want to change.
The current setting for that button displays in orange.
a. Tap .
Software
The software loaded on the RT10W computer includes:
• Microsoft operating system (Windows 10)
• Device drivers
• Honeywell software
The software installed on the RT10W is summarized below.
Note: Due to the complex folder structure and System Registry under Microsoft Windows,
software should not be removed manually. Instead use the Windows Control Panel.
Microsoft Windows
Microsoft Windows is installed in the \Windows subfolder, which is the Windows
default. In addition, Windows places files in other folders and subfolders during
installation. For more information, please refer to commercially available Microsoft
Windows OS user guides.
Device Drivers
Device drivers are installed for all installed hardware options, such as the display,
touch screen, radios, etc. For more information on Microsoft Windows device
drivers, please refer to commercially available Windows OS reference guides. For
information on updating Honeywell drivers, see page 53
Enterprise TE
Tap > Honeywell > Enterprise TE
Optional terminal emulation software. The application can also be accessed by
double-clicking the Enterprise TE desktop icon.
Enterprise Browser
Tap > Honeywell > Enterprise Browser
Enterprise Browser for Microsoft® Internet Explorer® is a locked-down enterprise
Web client application designed for Honeywell computers. It provides a controlled
Web application environment that helps enterprises increase productivity and
reduce IT management expenses. You can configure Enterprise Browser for your
specific application requirements and design custom web applications that run
through the Enterprise Browser to provide your users with an easy-to-use yet
controlled experience.
If Enterprise Browser is not included on your computer model, you can download a
trial version for evaluation. After the evaluation period expires, you need to
purchase a license. For more information about Enterprise Browser, visit
www.honeywellaidc.com.
Launcher
Tap > All Apps > Honeywell > Launcher
Launcher is a configurable locked-down menu program designed for Honeywell
computers that prevents end-users from accessing the start menu and other non-
authorized applications. Use Launcher to provide a platform where your mobile
computer users are limited to running only company-approved applications and
prevent them from initiating unauthorized configuration changes. You can also
use Honeywell Launcher together with Honeywell Enterprise Browser to create a
single-purpose device configuration.
CloneNGo
CloneNGo is a peer-to-peer device cloning application that easily transfers the
configuration of a master computer to one or more clone (client) computers.
CloneNGo is available for download from the Technical Support Downloads Portal
(see Update Drivers and Software on page 53).
For more information about using CloneNGo on the RT10W, refer to the CloneNGo
User Guide available at www.honeywellaidc.com.
Use this chapter to understand how to scan barcodes, configure the scan settings,
and capture images using the integrated imager in the tablet.
The Scanner
The internal scanner can read 1D and 2D barcode symbologies, composite
symbologies, and postal codes. It also supports omni-directional scanning for
greater flexibility in real-world settings. The image engine can also capture black
and white images, such as signatures and pictures of damaged inventory.
3. If the Barcode icon is white, tap it to enable the barcode function. (If the
icon is orange, it is already enabled.)
Note: If the engine is not found, verify that the barcode reader is enabled in Hottab (see
page 25).
Manual Trigger (Default) When in manual trigger mode, the scanner scans until
a barcode is read, or until the trigger is released. Two modes are
available: Normal and Enhanced. Normal mode offers good scan
speed and the longest working ranges (depth of field). Enhanced
mode will give you the highest possible scan speed but slightly
less range than Normal mode. Enhanced mode is best used
when you require a very fast speed and don't require a long
working range.
Presentation Mode Presentation Mode uses ambient light and scan engine
illumination to detect barcodes. When in Presentation Mode, the
LEDs remain dim until a barcode is presented to the scan
engine, then the aimer turns on and the LEDs turn up to read the
code. If the light level in the room is not high enough,
Presentation Mode may not work properly.
Snap and Ship Mode Snap and Ship mode allows you to bypass the decoder and ship
an image directly to the host. In this mode, an image is taken and
shipped upon each trigger pull, instead of being sent to the
decoder. Snap and Ship is useful when you are using your own
decoder.
Streaming Presentation Mode When in Streaming Presentation mode, the scan engine's aimer
goes out after a short time, but the scan illumination remains on
all the time to continuously search for barcodes. Two modes are
available: Normal and Enhanced. Normal mode offers good scan
speed and the longest working ranges (depth of field). Enhanced
mode will give you the highest possible scan speed but slightly
less range than Normal mode. Enhanced mode is best used
when you require a very fast scan speed and don't require a long
working range.
Symbology Settings
The Symbology settings define the barcode symbologies the scanner will decode.
Note: If the image engine disconnects from the system after being reset to defaults:
Scan a Barcode
1. Ensure the barcode reader is enabled (see page 25).
2. Point the tablet at the barcode.
3. Press the Fn2 button. Center the aiming beam over the barcode.
4. Release the Fn2 button.
Use this chapter to learn how to take pictures and record videos with the color
camera.
Color Camera
The RT10W contains an 8-megapixel color camera for taking pictures and videos.
The camera and flash are located on the back of the tablet.
Use the HotTabCam app to view photos and videos stored on the RT10W.
Note: If the camera is not enabled, the HotTabCam app will not open.
OR
2. Tap Settings.
• - Flash is on
• - Flash is off
5. To switch between the rear-facing camera and the front-facing webcam, tap
.
Take a Photo
1. Ensure the camera is on (see Enabling the Camera on page 29).
OR
3. Using the screen as a viewfinder, move the computer until you see the image
you want to capture.
4. Tap the screen to set the focus.
OR
3. Using the screen as a viewfinder, move the computer until you see the image
you want to capture.
4. Tap the screen to set the focus.
5. Tap Video Record to begin recording.
Use this chapter to learn how to configure the RT10W. You will also find
information on how to configure scanners, network communications and wireless
security.
You configure Windows on the tablet using the Control Panel and the Settings app.
Standard Windows configuration options apply to the RT10W. Configuration
options are located in the Control Panel or the Settings app.
To access the control panel, tap > Windows System > Control Panel.
Bluetooth Printing
Tap > Windows System > Control Panel > Bluetooth Printing (Large or Small
Icon View).
To configure your computer for Bluetooth wireless printing, you need to:
• Create an application that opens the wireless printing COM port on your
computer. For help, see the Bluetooth Resource Kit, which is part of the Intermec
Developer Library (IDL), available from the Intermec website at
www.intermec.com/idl.
• Select the current wireless printer on your computer. For help, see the Printer
Options section of Enterprise Settings.
Note: You can also print wirelessly using Microsoft APIs with Bluetooth extensions for
Winsock and Bluetooth. For help, see the Bluetooth Resource Kit documentation.
Note: Due to operating system limitations, other Bluetooth devices may not be filtered out
from the printer listing.
5. If this is the first time a printer is connected, it may take 40-45 seconds for the
driver to install.
6. If no error message displays, the printer is ready. If a printer authentication
error message displays, the timeout may have happened before the driver
installation completed.
To continue after an error:
• Dismiss the error.
• Return to the Bluetooth Printing control panel and repeat the process
starting with step 3.
7. The Bluetooth printer displays. Print a test page if desired.
Bluetooth Scanning
Tap > Windows System > Control Panel > Bluetooth Scanning (Large or Small
Icon View)
There are several options to add a scanner:
• Quick Connect - Displays a barcode to be scanned by the desired Bluetooth
scanner. The barcode displayed on screen only works for certain Bluetooth
scanners. See Quick Connect for details and supported scanners.
• Search - Initiates a search (discovery) of Bluetooth scanners within range. See
Search for details
• Manual - Prompts for entry of the Bluetooth scanner’s MAC address. See
Manual for details.
Quick Connect
There are two different barcodes printed on decals on the side of the RT10W.
Note: The barcodes below are samples. Do not scan these to connect a Bluetooth scanner.
Scan the barcode on your device.
Note: If this choice is not presented, the on-screen barcode displayed is only valid for SF51,
SF61 or SR61 barcode scanners.
Select Granit 2D scanner to: Select SF51, SF61 or SR61 scanner to:
Display this barcode Display this barcode
Scan the displayed barcode to connect Scan the displayed barcode to connect
one of these scanners: one of these scanners:
• Honeywell/LXE 8650 family of • Intermec SF51 Bluetooth scanner
Bluetooth ring scanners
• Intermec SF61 Bluetooth scanner
• Honeywell Granit 1911i Bluetooth
• Intermec SR61 Bluetooth scanner
scanner
• Honeywell Granit 1981i Bluetooth
scanner
• LXE 88x0 family of Bluetooth
scanners
Note: Not all barcode scanners can read the barcode from the screen. If this process fails,
use the printed label on the device. See Using Quick Connect with On Screen
Barcode.
Search
To search for a Bluetooth scanner:
1. Select Bluetooth Scanning from the Control Panel (either large or small icon
view option must be selected).
2. Tap Add Device.
3. Select Search.
4. Tap Next.
5. Select the scanner from the devices shown.
6. Tap Next.
Troubleshooting
• The Honeywell Xenon 1902 Bluetooth scanner does not work with Quick
Connect. It must be connected using the Search or Manual options.
• Make sure the scanner is in the correct mode. Barcodes to set the mode can be
found in the manual provided with the Bluetooth scanner.
• The scanner must be a master device to use the Quick Connect option.
• The scanner must be a slave device to use the Search or Manual option.
• The Motorola/Symbol LS3578 family of scanners may not support the Quick
Connect feature (depending on firmware installed). If Quick Connect does not
work, use the other options to connect these scanners.
• If the Honeywell Granit 1911i and Granit 1981i scanners cannot be found with
the Search option, scan the PDAs/Mobility Systems Devices barcode from the
scanner manual and search again.
• If the Honeywell Granit 1911i and Granit 1981i scanners cannot connect using
the manual option, scan the PDAs/Mobility Systems Devices barcode from the
scanner manual then repeat the manual add process again.
• If the Honeywell Granit 1911i and Granit 1981i scanners are not removed after
using the Remove option, the auto-reconnect option is enabled on the Granit
scanner (this is the default option). To remove the scanner:
• Scan the disable auto-reconnect barcode from the Granit scanner manual
then tap Remove, or
• Scan BT_RMV to unlink and disconnect the scanner the tap Remove.
• If a Honeywell/LXE ring scanner is not connecting, scan the Restore Factory
Defaults barcode in the scanner manual and try connecting again.
Note: The Microsoft Bluetooth panels should only be used when the scanner cannot be
connected with one of the methods listed above.
Note: Symbology configuration is supported on Intermec scanners. For all other scanners use the
barcodes provided in the scanner manuals to program the symbologies.
Note: Do not select ASCII as the scanner model for an Intermec scanner or the ability to configure
the symbology settings with Enterprise Settings is lost.
Bluetooth Scanners
BT-Configure on Connect Auto-configure on connect:
• Overwrite with computer settings
• Keep scanner settings
Bluetooth Parameters
Power • Off
• On (default)
Discoverable • Disable (default)
• Enable
Connectable • Disable
• Enable (default)
Class of Device Hardware information (no user entry)
IBT Hardware information (no user entry)
Radio Hardware information (no user entry)
Device Address Hardware information (no user entry)
Applications Parameters
Launcher • Program Version
• Application Launch Buttons
• Caption text Color
• Application Button 1 - 21
• Background Image
• Single Application Auto Start
• Restricted File Browser
• Default Password
• Advanced Options
Enterprise Browser Program Version
Browser Engine
General
Menu Options
Security
Privacy
Appearance
Menu and Toolbar Actions
Printers Parameters
Printer Options If connected through Bluetooth Printing, configuration
options such as Auto detect printer, memory, display, etc. are
available.
Note: The Windows key may not display the Windows Start
menu. This is a limitation of the Windows 10
operating system.
Serial Scanners
To configure a particular scanner to work with Enterprise data collection software,
tap > Windows System > Control Panel > Enterprise Settings > Data
Collection > Tethered Scanner > Tethered Scanner (COM1) or (COM2) > Scanner
Settings.
Select the appropriate scanner model (SR Intermec Scanner, ASCII, SR60). By
default, both COM1 and COM2 are opened so the appropriate scanners (see
below) can work without changing factory defaults:
Tethered Scanner (COM1)
By default the Scanner Model is set to SR Intermec Scanner, which covers models
such as SR61T, SR30, and SR31. This COM port’s settings are designed to work
with legacy Intermec scanners.
Bluetooth Scanners
See Bluetooth Scanning for information on connecting Bluetooth scanners.
Always use Enterprise Settings to configure Bluetooth parameters. Do not use the
Bluetooth configuration options available from the Bluetooth icon in the system
tray.
Sounds
Tap > All Apps > Windows System > Control Panel > Sounds (Large or Small
Icon View).
Use the slider bar to adjust the volume level as desired.
Alternatively:
• Tap the Volume icon, if present, in the taskbar and move the slider until the
volume level is as desired.
• Use the integrated keypad - press the Blue key then P1 to adjust volume up or
Blue then P2 to adjust volume down.
• By default the side tone is muted. If needed, the user should enable the side
tone. If this causes interfering noise, the side tone should be disabled. The VM3
audio is designed to be used with or without the side tone. This is acceptable
permissible performance for the RT10W.
Settings Descriptions
System Provides information about your RT10W and lets you set the
brightness level, screen rotation, and battery saver settings.
Devices Lets you configure Bluetooth settings, mouse, and USB
connections as well as add printers and (external) scanners.
Phone Let’s you link a mobile phone to your tablet.
Network & wireless Lets you configure your Wi-Fi network, turn on or off airplane mode,
turn on a mobile hotspot, and configure cellular data usage.
Personalization Lets you personalize the RT10W according to your needs. You can
configure the theme, sounds, screen lock times, notifications, and
more.
Apps Lets you uninstall apps, choose default apps, and manage optional
features.
Accounts Lets you set up email, contacts, and workplace accounts.
Time & language Lets you configure the date and time, language, region, and
keyboard settings.
Ease of Access Lets you configure the text size, contrast, zooming capability, and
narration and speech settings for the RT10W.
Privacy Lets you configure the privacy settings for your RT10W such as
location.
Update & security Lets you backup data to the cloud, check for updates, find your
phone, and configure developer features.
Extras Lets you configure extra information for the RT10W such as turn off
display on face down. It also provides battery information.
Search Lets you configure SafeSearch, Windows Cloud Search and search
history preferences.
User Accounts
Tap > > Accounts
Note: The following applies to a RT10W that is not part of a domain. When the RT10W is part
of a domain, the user is prompted for credentials at Windows startup or log on.
The RT10W is preconfigured with an administrator account named Administrator.
By default, the RT10W automatically logs onto the Administrator account at
Windows startup.
If the user assigns a password to the Administrator account:
1. Tap .
2. Tap .
3. Tap Time & Language > Date & Time.
4. Tap the toggle box for Set time automatically to turn it off.
5. Tap Change.
6. Tap the Date and Time to set each one manually.
7. Tap Change.
8. To set the time zone, select the correct time zone from the drop down list.
2. Tap .
3. Tap Time & Language > Region & Language.
To add a language, there must be Internet access available to access the Windows
update site.
2. Tap .
3. Tap Update & Security.
4. If the Check for Update check box is already enabled, the software status will
display. If is not enabled, tap the box and the RT10W will verify whether the
tablet has the most recent software version.
Barcode Readers
The RT10W can use the following external barcode readers:
• Tethered hand-held scanners are tethered to a serial port or a USB host port (via
a dongle cable) on the RT10W dock and are configured by scanning the engine-
specific barcodes in the scanner manufacturer's programming guide. The
manufacturer's guides are usually shipped with the barcode reader.
• Wireless hand-held Bluetooth scanners are configured by scanning the engine-
specific barcodes in the scanner manufacturer's programming guide. The
manufacturer's guides are usually shipped with the barcode reader.
• The body worn Bluetooth Ring Scanner module may be using a Symbol 4400
Ring Imager or a Symbol 955 Ring Scanner. The BTRS module is configured by
scanning the barcodes in the Bluetooth Ring Scanner Guide.
Network Communications
You can use the mobile computer in your wireless or wired data collection network.
You can connect your computer using:
• 802.11 radio communications
• Ethernet communications
• Bluetooth communications
• USB and serial communications
2. Tap .
3. Tap Network & Internet.
1. Tap .
2. Tap .
3. Tap Network & Internet > Wi-Fi.
4. Tap the toggle box to turn on Wi-Fi. A list of discovered networks displays.
5. Tap Manage know networks.
6. Tap Add a new network.
7. Enter the Network name. Network names are case-sensitive.
8. Select a security type from the drop-down list.
9. f the network is secure, you will be asked to provide information relevant to the
network security protocol such as a password, key, or certificate. Type the
required information
10. Click Connect even if this network is not broadcasting.
11. Tap Save.
1. Tap .
2. Tap .
3. Tap Network & Internet > Wi-Fi.
4. Tap Change adapter options.
5. Double-tap your Wi-Fi adapter.
6. Select Properties > Configure > Advanced.
7. Under Property, select 802.11a/b/g Wireless Mode.
8. From the Value drop-down list, select the desired band.
9. Tap OK.
10. Tap Close.
1. Tap .
2. Tap .
3. Tap Network & Internet > Wi-Fi.
4. Tap Change adapter options.
5. Double-tap your Wi-Fi adapter.
6. Select Properties > Configure > Advanced.
7. Under Property, select Roaming Aggressiveness.
8. From the Value drop-down list, select the desired level of roaming
aggressiveness.
9. Tap OK.
10. Tap Close.
1. Tap .
2. Tap .
3. Tap Network & Internet > VPN.
Note: A VPN service provider will display in the drop-down list only if you have already
downloaded and installed that service provider’s app from the Windows Store.
6. Enter a Connection name.
7. In the Server name or address box, type the server name or IP address of the
VPN server.
8. In the VPN type box, choose one of the following:
• Point to Point Tunneling Protocol (PPTP)
• L2TP/IPsec with certificate
• L2TP/IPsec with pre-shared key
• Secure Socket Tunneling Protocol (SSTP)
• IKEv2
9. Select the Type of sign-in info required to connect to the VPN server and then
enter the required information.
10. Optional: Type a User Name and Password.
11. Tap Save. The VPN connection displays on the screen.
Wireless Security
The computer provides these security solutions for your wireless network:
• Wi-Fi Protected Access 2 (WPA2™)
• Wi-Fi Protected Access (WPA)
• 802.1x
• LEAP
• WEP
Honeywell recommends WPA2 security with PSK (Personal) or 802.1x (Enterprise)
key management.
Before you set security, you need to enable the radio, set the date, and set the SSID
on your computer. To use 802.1x security, you need to load a root certificate on
your computer. To use transport layer security (TLS) with 802.1x security, you also
need to load a user certificate.
Use the Settings App to access and configure all wireless security settings.
Bluetooth Communications
The RT10 is Bluetooth-enabled, which lets you connect to other Bluetooth devices.
You need to turn on the Bluetooth radio before you can discover and connect to
other Bluetooth devices. By default, the radio is turned off.
Note: If you are attempting to connect to a printer or a headset, the default PIN may be
1234 or 0000. If neither of these PIN numbers work, consult the device
documentation for the PIN number.
1. Tap .
2. Tap .
3. Tap Devices > Bluetooth & other devices.
4. Tap the toggle to turn on Bluetooth.
5. Tap Add Bluetooth or other device.
6. Tap Bluetooth. A list of discoverable Bluetooth devices displays.
7. Tap the name of the device you want to pair with the RT10.
8. If the device requires a pin, do one of the following:
• Compare the pin displayed on both the computer and other device. If they
match, select Connect.
• Enter the pin for the device and then select Done.
9. When the devices are paired successfully, “paired” displays under the device
name.
1. Tap .
2. Tap .
3. Tap Devices > Bluetooth & other devices.
4. Scroll down to Other devices.
5. Tap and the name of the paired device to select it.
6. Tap Remove Device.
7. Tap Yes to confirm.
Developer Information
To download the SDK for the RT10W:
1. Tap .
2. Tap Windows System > Command Prompt.
3. Enter “ipconfig”.
2. Tap .
3. Tap .
4. Select Restart.
If the touch screen is unresponsive:
• Press and hold the Power button for approximately 6 seconds to turn the tablet
off.
1. Tap .
2. Tap .
3. Tap Update & Security > Recovery > Restart now.
4. Tap Troubleshoot >Advanced options.
5. Select Startup Settings. (If that option is not displayed, click See more
recovery options.)
6. Tap Restart.
7. After the tablet restarts, tap anywhere on the screen to access the keyboard.
8. Select 4 (or F4) to start in Safe Mode, or 5 (or F5) for Safe Mode with
Networking.
Caution: Before starting the recovery process, be sure to back up all user
data, as all personal files will be lost after the recovery process.
To enable quick one-key recovery procedure and initiate the Recovery Wizard:
1. Plug the AC adapter into the RT10W. Make sure the tablet stays plugged into a
power source during the recovery process.
2. Power on the RT10W.
3. When the Honeywell splash screen displays, press and release the Fn1 button
to start the Recovery Wizard or, if using an external USB keyboard, press F6.
4. Tap Recovery.
5. Tap Yes.
A command prompt displays the progress of the recovery message. This
process make take several minutes.
6. Once the recovery process completes:
If you do not have an external keyboard, the RT10W will turn off automatically
after a few minutes.
If you have an external keyboard attached, press any key to continue when
prompted, and the RT10W will turn off.
Repairs
Repairs and/or upgrades are not to be performed on this product. These services
are to be performed only by an authorized service center (see Customer Support on
page v).
Maintenance
Your device provides reliable and efficient operation with a minimum of care.
Although specific maintenance is not required, the following section describes
periodic checks to ensure dependable operation.
Note: Reading performance may degrade if the scanner window is not clean. If the window
is visibly dirty, or if the scanner is not operating well, clean the window.
Caution: Do not submerge the tablet in water. Do not use abrasive wipes
or cloths on the windows or touch screen. Abrasive wipes may
scratch the windows and touch screen. Never use solvents (e.g.,
acetone) on the housing or windows. Solvents may damage the
tablet finish, the windows or touch screen.
Caution: Ensure all components are dry prior to mating the tablet with
charging accessories or other peripheral devices. Mating wet
components may cause damage not covered by the warranty.
A SPECIFICATIONS
Label Locations
Labels inside the battery compartment contain information about the tablet
including, compliance information, model number, serial number and MAC
address. Laser safety labeling is located on the back of the tablet.
Note: Time to Read and Depth of Field will be impacted if the barcode symbol is at the edge
of the image.
Guaranteed Specs
1 2 6 7 8 910 1 RF_GND
3 11 12 13 14 2 DOCK_DET#
4 5 15 16 17 18 19
3 GPS ANT
4 RF_GND
5 RF_GND
6 NC
7 NC
8 DETECT+
9 Power
10 Power
11 NC
12 NC
13 GND
14 Power
15 USB+
16 USB-
17 GND
18 GND
19 DETECT-
www.honeywellaidc.com
RT10W-EN-UG-01 Rev A
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