Employer Internship Guide
Employer Internship Guide
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Table of Contents
Introduction..................................................................................................................................3
Internship Basics........................................................................................................................3
Internship Fit................................................................................................................................5
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Introduction
Thank you for your interest in UT Rio Grande Valley student interns! Recruiting great talent can often
involve much effort. A proven, low cost method of “testing” an employee’s capability is to hire them as
an intern. Internship experiences allow you to involve students in meaningful, productive work while
providing your organization with fresh perspectives. In this handbook, you will be provided with a broad
overview of the development of an internship program and the steps necessary to attract top recruits for
your organization.
Internship Basics
An internship is defined as a short-term, usually semester-long, opportunity for a student to gain valuable
hands-on experience in their field of study/interest. An internship has many valuable benefits for students,
while also enhancing academic programs and satisfying the needs of employers. Students are able to
identify career fields that would be a suitable fit for their future career, as well those that don’t. Internships
also allow students to gain valuable employability skills such as teamwork, problem-solving, and effective
communication within the workplace.
In addition, students have the opportunity to meet and network with professionals in their potential field,
which significantly improves their chances of securing permanent employment upon graduation. Without
any tangible, career-related experience, their employability is immensely reduced. If a student wants to
stay competitive in today’s job market, internships should not be an option, but a necessity.
• The experience must be an extension of the classroom: a learning experience that provides for
applying the knowledge gained in the classroom. It must not be simply to advance the operations of
the employer or be the work that a regular employee would routinely perform.
• The experience has a defined beginning and end (typically one semester in length or 15 weeks) and a
job description with desired qualifications.
• There are clearly defined learning objectives/goals related to the professional goals of the student’s
academic coursework.
• There is supervision by a professional with expertise and educational and/or professional background
in the field of the study.
• There is routine feedback by the supervisor and a formal evaluation conducted at the end of the
experience.
• There are resources, equipment, and facilities provided by the employer that support learning
objectives/goals.
• The experience does not take place in a private home.
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An internship may also be a part-time job if the student is being paid like other employees. The difference
between hiring a student to do a part-time job and making it an internship is the element of education,
training, established learning objectives, and mentorship/supervision. These help the student connect the
world of work to his/her field of study. If a part-time associate would be better suited than an intern, you
can post the position on the Career Center’s job portal at https://joinhandshake.com.
In some cases, internships may be unpaid, making them feel like a volunteer experience. Some non-profit
and public service organizations that depend on volunteer labor do not pay student interns an hourly
wage. Organizations like The Salvation Army, Habitat for Humanity, or Boys and Girls Club may offer
internships and volunteer projects. Short term volunteering (e.g. weekend project or special events) would
NOT be considered an internship [For short-term volunteering, you may post your opportunity on
Engagement Zone via https://ez.utrgv.edu/ provided by the Office of Community Relations]. However, a
student volunteer who works 5-10 hours per week over the course of a semester, has regular work hours,
is provided ongoing duties and responsibilities in a job description, and is provided strong learning
objectives could be considered an intern. It is the learning objectives and supervision/mentorship that
take a volunteer position to the internship level.
To best determine what type of student/position would best suit your needs, you may contact the
internship coordinator at the UTRGV Career Center.
It is common for internships to be promoted at least two months prior to the proposed start date with a
one-month window for candidates to submit their applications and additional materials. Additionally, it is
best to consider semester timelines. Examples: A fall internship should be promoted two months prior to
August. A spring internship should be promoted two months prior to January. A summer internship should be
promoted two months prior to May.
Should the student choose to receive academic credit for their internship, he/she will advise the
internship supervisor or mentor of their professor’s requirements. These requirements vary between
universities, departments and even professors within a single department. An agreement form and
evaluation may be required for credit-seeking student.
As an employer, you should not make dramatic changes to your expectations or requirements of the
intern, but you should be flexible in order to accommodate the wide variety of situations related to
earning credit.
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Internship Fit
Before sitting down to work on your internship program, organization and planning is critical to making
your internship program successful. The first step is to assess the internal needs of your company or
organization. Start by reviewing the checklist to see where your organization/department stands.
Resources
☐ We have the financial resources to support an intern. Some suggested forms of compensation include:
• Hourly pay • Tuition payment
• Monthly or semester stipend • Assisting student in receiving academic credit
• Scholarship • Payment for incidentals (mileage, per diem, etc.)
Work/Projects
☐ We have quality work assignments for the intern. These may include:
• Assisting/creating/overseeing specific programs or projects
• Participation in staff, team, or committee meetings
• Ability to shadow professionals in industry work related to student’s field of study
☐ The intern will be able to apply the knowledge and theory learned in the classroom to the workplace.
Supervision
☐ We have someone to train, supervise, and mentor an intern. Responsibilities may include:
• Creating and hosting an orientation for new interns
• Outlining expectations of intern
• Outlining learning objectives with the intern
• Holding one-on-one weekly meetings with the intern
• Being open and available to answer questions
• Providing the intern with personal and career development opportunities outside of their duties
• Evaluating the intern’s performance midway and at the conclusion of the experience
☐ The intern’s supervisor has some degree of expertise in the area in which the intern will be working.
An internship allows students to learn about your organization. The internship opportunity is a
great way to screen a potential candidate before offering a full-time position.
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Developing an Effective Internship Job Description
In preparation of hiring an intern for your organization, an internship job description will be necessary in
providing the intern with details pertaining to the position. Every internship needs a good job description
that will attract the best candidates, outline responsibilities of both intern and employer, provide learning
objectives, and establish clear qualifications for the position. The following components should be
included in an internship job description.
2. Job/Intern Title: It is best to list the intern title and ensure it relates to the type of work being
performed (Business Development Intern is better than intern).
3. Supervisor: Include the name of the intern’s supervisor, their title, and contact information.
4. Company Overview: It is best to provide a short overview of the company history and its overall
mission/goals.
5. Responsibilities: Describe the principle duties and responsibilities of the intern. Be sure to detail
specific projects that the intern will take part in.
6. Learning Outcomes: To make the most of your internship, learning outcomes should be a priority. In
developing your internship job description, it is best to detail what learning outcomes will be provided
in the internship experience.
7. Requirements/Qualifications: Are you looking for a specific major? Specific skill sets? Particular
classification of student (junior, senior, graduate student)?
8. Compensation: It is best to list the type of compensation the intern will be provided with.
Compensation may include an hourly wage, stipend, mileage, etc. Note: Academic credit is not a form
of compensation as it is as the discretion of the academic department whether or not an internship is
considered credit-worthy.
9. How to apply: Students can apply directly through the Career Center’s job portal or you may provide
them a link to an online application.
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Internship Learning OUtcomes
Internship opportunities are an extension of classroom learning, and in order to make the connection
between academics and hands-on learning, the internship should provide the intern with clearly defined
learning outcomes.
Learning Objective 1
Enhance multi-channel communication skills including oral, written, audio/visual and digital
Task/Assignment 1
To understand basic communication procedures for the organization, student will research
development methods, assist in drafting product marketing content, contribute to public service
announcements (PSAs), and provide support to social media content.
Learning Objective 2
Task/Assignment 2
To understand basic concepts of application software, student will assist senior IT specialist in the
development of a mobile operating software for smartphones. Student will begin with research and
data analysis of competitors, contribute to the design and coding of application software, as well
as contribute to the problem-solving of technical challenges of distributed systems, optimization,
scalability, and security.
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Sample: internship Description
XYZ Company Supervisor:
123 Main Blvd. John Smith, Director of XYZ Company
City, State 12345 Ph. (123) 456-7890
Company Profile:
Insert short company profile. 3-5 sentences.
Job Description:
XYZ Company is looking for a qualified intern to join our marketing/advertising team. Our marketing
department produces quality work for major companies in the area, and seeks an intern who can
participate in various stages of print and online marketing campaigns. This intern should be prepared to
work in a fast-paced team environment, and will finish the internship having gained broad experience in
various aspects of marketing.
Responsibilities:
• Assist in the creation of signage, circulars, mock ups, e-mail campaigns, on line promotion, etc.
• Assist in the distribution or delivery of marketing and materials
• Assist with fulfillment of marketing offers
• Assist with the preparation and delivery of training materials
• Perform analysis of marketing and sales data
• Seek and analyze competitor marketing and sales materials both on and offline
• Prepare presentations
• Enter contact information into contact management systems
• Provide support to social media efforts
Learning Outcomes:
• Identify and define the common business terminology used at the worksite
• Apply marketing concepts to problems and issues within the industry
• Understanding the management of the marketing process and create value for the organization and
stakeholders
• Produce high quality documents utilizing Word, Excel, Access or PowerPoint
• Demonstrate multi-channel communication skills including oral, written, audio/visual and digital
• Develop and maintain an advertising budget and determine the goals of an advertising effort
Candidate Qualifications:
XYZ Company is looking for an undergraduate student who is majoring in Sales, Marketing or
Advertising or similar degree
Skills Requirements:
• Excellent verbal and written communication skills
• Knowledge of Web and social media.
• Prefer experience with PowerPoint, Word and Excel
Application Instructions:
Students must email a resume and cover letter to hiringmanager@XYZCompany.com
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Selecting Your Intern
The selection process for interns should closely resemble your company’s process for hiring regular
employees. The success of the internship depends upon a good match between the company and the
intern.
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Managing Your INtern
An internship should provide the student with clear expectations. All interns should be on the same page
and in making sure they are, a formal intern orientation, mentoring system and evaluation process are
integral parts of an internship. Before hiring your intern, plans for these should be in place.
Formal Orientation
A well-structured internship program will begin with an orientation. An orientation is a necessary step to
ensure a meaningful and successful internship and will provide the opportunity for:
Mentors can help train, evaluate, correct or redirect inappropriate actions and be a resource for the intern.
A mentor provides encouragement, and will monitor your growth and development.
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Evaluating Your INtern
Effective supervision throughout the entire internship process makes for a more satisfactory experience
for the student and company. At the end of the semester a final evaluation is provided to the company
which is the most significant aspect to the intern’s grade (if for Academic Credit) and/or experience.
Providing an intern with feedback about his or her performance and skill set provides a great learning
opportunity for the student.
Evaluation is not always necessary if the student chooses not to receive academic credit, however,
establishing the framework for communication throughout the process is important for a
successful internship.
Performance Evaluation
For most employers, this is an informal process and is rooted in good communication. Feedback begins on
the first day and continues throughout the entire internship. Evaluations are a positive way to conclude
the internship for the student. The supervisor, mentor, or project team should review what is working and
what changes or improvements need to be made. The following areas should be considered.
For Intern
• What were the intern’s best skills?
• What areas need improvement?
• Did the intern adapt to employer culture?
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Sample: Evaluation Form
Name of Student:______________________________________________________________________________
Student’s Job Title:_____________________________________________________________________________
Supervisor’s Name:_____________________________________________________________________________
Company Name:_______________________________________________________________________________
Semester of Service:____________________________________________________________________________
Telephone Number:_____________________ Email:_________________________________________________
Please check the spaces below that best describe the student’s performance. Your evaluation will remain
confidential and will greatly assist us in the future placement efforts and in mentoring our students.
Judgement Dependability
☐ Exceptionally Mature ☐ Completely dependable
☐ Above average decision making ☐ Above average dependability
☐ Usually makes the right decision ☐ Usually dependable
☐ Often uses poor judgement ☐ Neglectful or careless at times
☐ Consistently uses bad judgement ☐ Unreliable
___ Attendance
___ Punctuality
___ Overall Performance
Please give us any additional comments about the performance of the student:
_____________________________________________________________________________________________
_____________________________________________________________________________________________
_____________________________________________________________________________________________
_____________________________________________________________________________________________
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How can we improve the education and training of our students for jobs in your industry?
_____________________________________________________________________________________________
_____________________________________________________________________________________________
_____________________________________________________________________________________________
_____________________________________________________________________________________________
_____________________________________________________________________________________________
We encourage you to review and discuss this report with the student.
This report has been reviewed with the student. ___ Yes ___ No
______________________________________ _________________________
Student’s Signature Date
______________________________________ _________________________
Supervisor’s Signature Date
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Human Resource Issues
In the process of developing an internship program, your company or organization should evaluate
whether or not an employment relationship will be created between your company and the intern. It is
critical to properly classifying individuals as interns or employees. An employer that incorrectly classifies
an individual as an intern rather than an employee may face serious consequences, including liability for
discrimination, harassment, back taxes, interest, penalties, benefits and workers’ compensation premiums.
Human Resources role concerning internship programs depends on the situation. If your company or
organization has no formal internship program, then Human Resources’ first task is to make communication
with upper management of organizational needs and the importance of establishing one. Making that
case will further entail coming up with specifics on organizational needs, wages, hours, policies and legal
issues. The specifics of a new internship program will mostly focus on how it would benefit the employer
in the short term.
Compensation
As part of the planning process for your internship program, compensation must be considered. In some
industries, unpaid internships are quite common. In others, internships can be very well-paid. An employer
should consider what is appropriate or standard for the particular industry,
We highly encourage the internship to be a paid experience. There are several benefits with that kind of
arrangement. Paid internships become an excellent way for employers to observe an intern’s potential
first-hand, provide a long-term orientation, and identify top recruits for full-time positions. Additionally,
paid internships can motivate interns and ensure higher productivity and performance. Some are motived
by financial compensation. Some want experience. Others want the opportunity for advancement or
academic credit. The two most important questions an employer will face are:
1. Paid or unpaid
2. Academic credit or non-credit
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• If the intern is promised a full-time position at the end of the internship, the internship then becomes
a probationary period and, at this point, the intern is treated like an employee and should be
compensated as such.
• If the intern is replacing a regular employee, it may be an indication that the intern is being treated like
and employee.
• Some companies prefer to pay interns a stipend. This is a viable alternative, however, the company or
organization must still comply with FLSA requirements. If the company or organization has determined
it is required to compensate the interns according to FLSA, then the stipend must be equivalent to
an hourly rate of at least the minimum wage for all hours worked. If a company feels that no direct
compensation of the student is required under FLSA, then a stipend or donation of any amount can also
be given.
Social Media
Social media has become an integral part of everyday life. In today’s society, companies have established
social media policies to ensure employees are representing themselves and the company in a positive light
when engaging online. Interns should be expected to follow the same guidelines and policies as full-time
employees.
International Students
International students can bring new perspectives to your organization as interns. They bring insight
from their culture and are eager to experience the professional world in the United States. International
students are often bright students and can be outstanding candidates. There are several types of visas
granted to international students, most of which allow the student to work off-campus. In most cases, the
student should be advised of what needs to be done before he/she can accept an internship. The Office
of Global Engagement: International Admissions and Student Services will be able to advise a UTRGV
student regarding his/her work authorization status and particular type of student visa needed.
Dismissal of an Intern
In many cases, the period of the internship is brief, making dismissal unnecessary. However, it is best to be
prepared should a situation arise in which steps must be taken to dismiss an intern. It is important that an
employer takes steps that are consistent with your company or organization’s employment policies.
Dismissal of interns should only occur in cases of major misconduct (theft, assault, use of controlled
substances in the workplace, etc.) or instances of significant violation of company or organization policy
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after prior instruction.
Interns for the most part, are young people who may not have the same level of maturity and judgement
as those in your regular workforce. Accordingly, there should be a high level of patience for their
adjustments to the workplace during the internship.
Because internships are a very brief period of time (summer, fall, spring), students should be given a fair
opportunity to become part of your organizational culture. At the conclusion of the internship, there is no
obligation to return the student for another internship or extend an offer of regular employment.
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U.S. Department of Labor
Wage and Hour Division
(Updated January 2018)
Fact Sheet #71: Internship Programs Under The Fair Labor Standards Act
This fact sheet provides general information to help determine whether interns and students working for “for-profit”
employers are entitled to minimum wages and overtime pay under the Fair Labor Standards Act (FLSA).
Background
The FLSA requires “for-profit” employers to pay employees for their work. Interns and students, however, may not be
“employees” under the FLSA—in which case the FLSA does not require compensation for their work.
1. The extent to which the intern and the employer clearly understand that there is no expectation of compensation.
Any promise of compensation, express or implied, suggests that the intern is an employee—and vice versa.
2. The extent to which the internship provides training that would be similar to that which would be given in an
educational environment, including the clinical and other hands-on training provided by educational institutions.
3. The extent to which the internship is tied to the intern’s formal education program by integrated coursework or
the receipt of academic credit.
4. The extent to which the internship accommodates the intern’s academic commitments by corresponding to the
academic calendar.
5. The extent to which the internship’s duration is limited to the period in which the internship provides the intern
with beneficial learning.
6. The extent to which the intern’s work complements, rather than displaces, the work of paid employees while
providing significant educational benefits to the intern.
7. The extent to which the intern and the employer understand that the internship is conducted without entitlement
to a paid job at the conclusion of the internship.
Courts have described the “primary beneficiary test” as a flexible test, and no single factor is determinative.
Accordingly, whether an intern or student is an employee under the FLSA necessarily depends on the unique
circumstances of each case. If analysis of these circumstances reveals that an intern or student is actually an
employee, then he or she is entitled to both minimum wage and overtime pay under the FLSA. On the other hand, if
the analysis confirms that the intern or student is not an employee, then he or she is not entitled to either minimum
wage or overtime pay under the FLSA.
_________________________________________________________________________________________________
The FLSA exempts certain people who volunteer to perform services for a state or local government agency or who
volunteer for humanitarian purposes for non-profit food banks. WHD also recognizes an exception for individuals
who volunteer their time, freely and without anticipation of compensation, for religious, charitable, civic, or
humanitarian purposes to non-profit organizations. Unpaid internships for public sector and non-profit charitable
organizations, where the intern volunteers without expectation of compensation,
are generally permissible.
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