Saeed CV
Saeed CV
Saeed CV
Career Objective:
To secure a challenging position in a reputable organization to expand my
learning, knowledge, and skills.
Secure a responsible career opportunity to fully utilize my training and skills
, while making a significant contribution to the success of the company.
TECHNICAL Skills:
Languages : PHP,
Web Technologies :HTML5,CSS 3.JAVASCRIPT,
Databases :MYSQL DATABASE
Operating Systems : Windows XP.
Hardware :Good knowledge setup, formatting etc
Knowledge of Microsoft Office, Internet Browsing, networking etc.
Operating systems: Windows, 7, 8,10 , 11 Or Server 2012
Knowledge of MS Outlook 2010 , MS Outlook 2013 , MS Outlook 2016
Diagnose &All hardware software of Desktops
Installing ,Configuring ,Managing and Troubleshooting of Wired and
Wireless Networks.
Knowledge of Remote Desktop connections , Software Support
Knowledge of Application Support like GST, ICE Tab, etc.
Provide technical support to customer via phone email & chat and remote
support
IT Help desk support
Knowledge of ticketing tool like, manage engine, service manager
Maintain IT assets Record
Installing various operating system like windows (all version) and Linus
(Ubuntu)
Setting up LCD projector and setup Zoom conferencing /team meeting
Setting up, managing, and updating Anti – virus
Setting up network printer and troubleshooting of printing services
Providing Remote support to users using TeamViewer, any desk, skype to
resolved client application issue like outlook, SAP, Printer setup
Provide support to the CCTV
Personal trait
Commitment and Smart Working
Optimistic and having good time management.
ACHIVEMENT:
Successfully completed.HTML,CSS,PHP,
Certification course from NARESH IT
HYDERABAD.
WORK EXPERIENCE 6.6 year
Current working as a Technical Support Engineer in CMS IT Service Pvt.
For Endurance Technologies Ltd From Nov-2022 to Till Date
Work Experience as a Technical Support Engineer in aforeserve.com for
GST commissionerate Aurangabad from10-Nov-2020 to 31 Oct. 2022
Work Experience as a Technical Support Engineer at Hayy Industries from
05-05-2018 to 08-11-2020
MINACS BPO private limited Aurangabad 5Months.From30-08-2016 to
22-02-2017.
Work Experience as a Customer Service
Executive at SERCO BPO private limited
Aurangabad 10 Months.From07-03-
2015to 14-01-2016.
EDUCATIONQUALIFICATION:
PERSONALINFORMATION:
DECLRATION:
I hereby declare that the above information is true and correct to the best of
my knowledge. I bear the responsibility for the correctness of the mentioned
particulars.
DATE:13-07-2023