M-Sight Pro

User Manual

V2.2
 Contents
Chapter I Introduction ....................................................................................................... 1

1.1 M-Sight Pro Introduction ....................................................................................... 1

1.2 Key Features ........................................................................................................ 1

Chapter II Installation ....................................................................................................... 3

2.1 System Operating Environment ............................................................................ 3

2.2 Installation Guide ................................................................................................. 3

Chapter III Operations and Settings ..................................................................................4

3.1 Login .................................................................................................................... 4

3.2 Menu ................................................................................................................... 6

3.3 Device Manager ................................................................................................... 8

3.3.1 Add Device ................................................................................................. 8

3.3.2 Edit Device ............................................................................................... 14

3.3.3 Bind to Cloud ........................................................................................... 15

3.3.4 Speed Test ............................................................................................... 16

3.3.5 Delete Device ........................................................................................... 17

3.3.6 Share Device ............................................................................................ 19

3.4 Live View ............................................................................................................19

3.4.1 Start Live View ..........................................................................................19

3.4.2 Stop Live View ......................................................................................... 22

3.4.3 Video Stream Control Panel .....................................................................23

3.4.4 PTZ Control Panel ................................................................................... 23

3.4.5 Fisheye Control Panel .............................................................................. 24

 3.4.6 Alarm Output Control Panel .....................................................................26

3.4.7 Quick Playback .........................................................................................27

3.4.8 View Favorites ......................................................................................... 27

3.5 Playback ............................................................................................................ 29

3.5.1 Start Playback .......................................................................................... 29

3.5.2 Split Playback ...........................................................................................32

3.5.3 Transcoding ............................................................................................. 33

3.5.4 Fisheye Control Panel .............................................................................. 34

3.5.5 Stop Playback .......................................................................................... 36

3.6 Sharing Manager ................................................................................................36

3.7 Group Manager .................................................................................................. 37

3.8 File Manager ...................................................................................................... 39

3.8.1 File Preview .............................................................................................. 39

3.8.2 Batch Management of the Files ............................................................... 40

3.9 Alarm Message ...................................................................................................41

3.10 Remote Maintenance ....................................................................................... 46

3.11 General ............................................................................................................. 53

3.11.1 New Message Inform ............................................................................... 54

3.11.2 Password Protection ............................................................................... 54

3.11.3 Video Performance ..................................................................................57

3.11.4 Remember Last Play ............................................................................... 57

3.11.5 Alarm Push Interval .................................................................................58

3.11.6 Image Ratio .............................................................................................58

 3.11.7 Alarm Video Push ....................................................................................59

3.11.8 Mobile Network Reminder ........................................................................61

3.11.9 Show Stream Information ........................................................................ 61

3.11.10 Bandwidth Saving Mode ........................................................................ 62

3.11.11 Help ....................................................................................................... 62

3.11.12 About .................................................................................................... 62

3.12 About device .................................................................................................... 63

Chapter IV Service ..........................................................................................................64

Chapter I Introduction
1.1 M-Sight Pro Introduction
The M-Sight Pro App provides a powerful mobile surveillance tool that enhances security by

providing administrators flexibility to monitor the live video from the network cameras and

NVRs via wireless network. It’s a video management system that works with the network

cameras and NVRs to provide video monitoring. The interface is simple and intuitive, with

easy access to most functions, such as viewing live video, playback the recorded videos.

This user manual describes how to use and manage the M-Sight Pro in your networking

environment. Some knowledge of networking environments would be beneficial to the

reader. If you have any technical problems, please contact us.

1.2 Key Features

 Support simultaneously managing network camera and Milesight NVR

 Support Milesight Cloud Management

 Support Fisheye client-side dewarping

 Support scanning QR code to get a remote view via P2P

 Support Quick Playback

 Support Transcoding to get better playback performance

 Support Split Playback

 Support Alarm Output control

 Support alarm video push notification

 Support customized stream parameters

 Support 1/4/9/16 screen layouts for up to 64 channels displaying

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 Support 1/4 screen layouts for up to 4 channels playback

 Support to playback with SD card files and HDD files

 Support image capture/video recording functions

 Support File management

 Support H.265/H.264 video compression

 Support dual stream

 Support iOS and Android handheld device

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Chapter II Installation
2.1 System Operating Environment
iOS: iOS 8.0 or above.

Android: Android 4.0 or above.

2.2 Installation Guide

iOS: Download the app from the App Store and install it directly.

Android: Download the app from the Google Play and install it directly.

Or you can download the app from our website:

http://www.milesight.com/product/MS_APP.asp

For Android system, another link is also available for you:

http://www.milesight.com/support/download.asp#software_jump

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Chapter III Operations and Settings
3.1 Login

Click the icon ‘ ’ to open M-Sight Pro, after agreeing the privacy policy of Xiamen

Milesight IoT Co., Ltd, it will pop up the window:

Click the button ‘ ’, and click ‘Log in’ to enter Login interface. In Login interface, you can

click Sign Up to register a cloud account as follows.

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After successful registration, you can enter the user name and password to log in to the

cloud account.

Note:

 Currently it only supports binding NVR with cloud account, and the NVR’s firmware

version should be V7x.9.0.12 or above.

After login, the Live View interface will show up:

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 iOS Android

3.2 Menu
Click the button ‘ ’ or slide the title to right to pop the menu:

What’s more, you can operate the APP if you turn the mobile device from vertical to

horizontal orientation. Just click the button ‘ ’ or slide from left to right to pop up the

menu.

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You can choose the Cloud Account/ Live View/ Playback/ Device Manager/ Sharing

Manager/ Group Manager/ File Manager/ Alarm Message/ Remote Maintenance/ General

here. Details are as the following table:

Note: Sharing Manager and Group Manager will only be available after logging in to the cloud

account.

Icons Descriptions
Check the cloud account information. It supports modifying

Username, Email and Password as shown in the figure below.

View live video

Playback the recorded videos on SD card and hard disk remotely

Add/Delete/Edit cameras and NVRs

Check the shared devices

Group the devices and then play the devices by group in Live View

interface

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 Manage the image and video you operated in mobile device

Check alarm messages that pushed to your mobile device

Add Milesight CCTV Router UR32S to the APP and configure

device permissions for Milesight Smart Remote Management

Solution

Make settings for the system

3.3 Device Manager

3.3.1 Add Device

1. Manual Adding

(1) Add Camera

Step 1: On the Device Manager interface, click ‘ ’ and select Add Camera.

Step 2: Click ’ ’ to select the register type including IP/Domain and P2P.

IP/Domain: Adding devices via IP or Domain.

P2P: It's suitable for internet environment, and you need to input the MAC address

of the device (You can input the MAC address manually or click ‘ ’ to scan the

bar code on the shell of the device or QR code on web page directly).

Milesight DDNS: Adding devices via Milesight DDNS

Step 3: Input the required information and click ‘ ’ to save device information.

1 IP/Domain:

E.g.:

IP: 192.168.8.150

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 Port: 80

2 P2P:

E.g.:

MAC: 1C:C3:16:20:00:EF

Note:

 About P2P, you need to contact with Milesight to register your network camera first,

otherwise it will be failed to connect.

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 Before connecting P2P, please make sure that the camera is able to connect to the

Internet.

3 Milesight DDNS:

E.g.:

Domain Name: ddns.milesight.com/2000EF

(2) Add NVR

Step 1: On the Device Manager interface, click ‘ ’ and select Add NVR.

Step 2: Click ’ ’ to select the register type including IP/Domain, P2P, Milesight DDNS and

Milesight Cloud.

IP/Domain: Adding device via IP or Domain.

P2P: It's suitable for Internet environment, and you need to input the MAC address

of device (You can input the MAC address manually or scan the QR code on

web page or monitor directly).

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 Milesight DDNS: Adding devices via Milesight DDNS

Milesight Cloud: Adding devices via Milesight Cloud, which can bind the devices with

the cloud accounts. You can log into the cloud account directly on the APP, no

need to add devices repeatedly.

Note: Only after you log in to the cloud account, you can add devices via

Milesight Cloud.

Step 3: Input the required information and click ‘ ’ to save device information.

① IP/Domain

E.g.:

IP: 192.168.7.101

Port: 80

Note: Default port is 80.

② P2P:

E.g.:

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 MAC: 1C:C3:16:0A:25:F6

Note:

 About P2P, you need to upgrade your NVR to latest firmware version and enable P2P

on the NVR web or monitor, otherwise it will connect failed.

 Before connecting P2P, please make sure that the NVR is able to connect to the

Internet.

3 Milesight DDNS:

E.g.:

Domain Name: ddns.milesight.com/2000EF

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4 Milesight Cloud:

E.g.:

Registration Code: N70161CC3160AE8D2770

Note:

 You can check Registration Code on the NVR setting interface, and you need to enable

Milesight Cloud on the NVR side first.

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3. Adding Device by Scanning QR code

It will be much convenient if you add device via P2P and Milesight Cloud by scanning QR

code, it will be automatically recognized by the APP that whether the current adding

method is P2P or Milesight Cloud.

Step 1: Click ‘ ’ and select Scan QR Code;

Step 2: Use your mobile device to scan the QR code which is on web page or monitor of

device.

Step 3: It will skip to Add Camera or Add NVR interface automatically after you scanning

QR code successfully, then input the user name and password and click save.

3.3.2 Edit Device

Step1: Click ‘ ’ which is on the right of device, then click ‘ ’, it will jump to Edit Device

interface.

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Step2: Click the information you want to edit and click ‘ ’ after editing. Or click ‘ ’ to

quit.

Note:

 Click ‘ ’ to clear selected column.

 You can’t change the “Type” of the device.

 Click ‘Play’ to view live video of device directly.

3.3.3 Bind to Cloud

For devices added in P2P mode, it is supported to be directly bound to the cloud on the

APP.

Click ‘ ’ which is on the right of device, then click ‘ ’, the device will be bound to the

cloud.

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When the following message appears, the binding is successful.

3.3.4 Speed Test

Enter Edit Device interface, and then click ‘Speed Test’ to check delay time and uploading

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bandwidth of the NVR added by P2P.

Note: For ‘Speed Test’ option, NVR’s firmware version should be V7x.8.0.5 or above.

3.3.5 Delete Device

1. Delete Single Device

On the Device Manager interface, slide the device you want to delete to left, and it will pop

up the button ‘ ’. Then click it to delete device. Or you can click any other place to

cancel it.

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2. Batch Deleting

Step 1: Click ‘ ’ and select Batch Deletion or you can long press any device to enter

Batch Deletion interface;

Step 2: Select devices you want to delete (you can click ‘ ’ to select all device) and click

‘ ’, the warning will pop up to ask you “Are you sure to delete”, then click YES to

delete selected devices.

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3.3.6 Share Device

For devices bound with a cloud account, it can be shared to another cloud account.

Click ‘ ’ and click Share, set up User Level and Expiration Time, then click to share

the device to another cloud account.

Note: One device can be shared with up to 5 cloud accounts.

3.4 Live View

3.4.1 Start Live View

Method 1: Click ‘ ’ on Live View to enter the Device List interface, select device(s) or

Group(s) which can be up to 64-CH for live view.

Method 2: Click ‘ ’ on Live View to enter the Device List interface, select 1-CH for live

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 view.

Refer to the following descriptions about icons on the Camera List interface.

Icons Descriptions
Main menu

Back to Live View interface

/ / Network Camera/NVR/Devices added to the

cloud account
/ Expand/Collapse list

Select device(s) for live view

Click Play to back to Live View interface.

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Refer to the following descriptions about icons on the Live View interface.

Icons Descriptions
Main menu

Enter the Device List interface

Add 1-CH for live view

Quick Playback

4 screen layouts

Snapshot

Record

Start/Stop live view

Speaker

Microphone

PTZ control panel

Fisheye Client-side Dewarping

Alarm Output

Video stream control panel

View Favorites

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 Digital zoom

Note:

 Double-click any window to enter full screen mode.

 In multi-screen mode, you can change the position of window by dragging and dropping

it.

 The digital zoom function supports 16X amplification.

3.4.2 Stop Live View

Stop all live views: Click ‘ ’ to stop live view for all channels.

Stop single live view: Drag the window until ‘ ’ shows up on the top of

the screen. Drag the window to it until it changes to

‘ ’, then release the window.

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3.4.3 Video Stream Control Panel

There are two video streams available including Primary and Secondary, and you can

customize the parameters including frame size, frame rate, bit rate, I-frame interval and

smart stream of video stream by clicking Custom.

Note: If the video is not smooth enough, please try to decrease bit rate and I-frame

interval of camera.

3.4.4 PTZ Control Panel

Click ‘ ’ to expand the PTZ control panel.

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Refer to the following descriptions about icons on PTZ control panel.

Icons Descriptions
Start auto scan

Control PTZ White LED (Only for iOS system)

/ Zoom+/Zoom-

/ Focus+/Focus-

/ Iris+/Iris-

Call preset

Set preset

Delete preset

Note:

 99 presets(01~99) are supported.

 Slide up and down on the “ ” to select preset point.

3.4.5 Fisheye Control Panel

Click ‘ ’ to expand the fisheye control panel.

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Refer to the following descriptions about icons about Installation mode and display mode

on fisheye control panel.And the fisheye control can be operated by dragging on the

screen.

Icons Descriptions
Click to select ceiling mounting

Click to select wall mounting

Click to select flat mounting

Select live view of original fisheye view

Select live view of 360°panoramic view

Select live view of two 180°panoramic views

Select live view of four regional views

Select live view of one original view and three

regionallive
Select views
view of one 180°panoramic view and one

Select live view of one 180°panoramic view and four

regionallive
Select views
view of one 180°panoramic view and six

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 Select live view of one original fisheye view and eight

regional views
Note:

 The function is supported for the camera and NVR added by P2P or IP.

3.4.6 Alarm Output Control Panel

Click‘ ’, and the icon will light up as‘ ’, meanwhile the Alarm Output panel will pop up as

shown below. Opening the switch will trigger on the corresponding Alarm Output,and it will

maintain on for the duration time set on NVR.

Note:

 Currently, only NVR supports this function.

 When the added device is camera, the Alarm Output capacity of this camera will

determine the number of Alarm Output. For instance, for camera with two Alarm

Outputs, the panel of Alarm Output will display one and two.

 When the added device is a NVR, the relevant Alarm Output of NVR will be first listed,

that is, 1,2.etc, then camera Alarm Output, and the camera Alarm Output will display as

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 CHx_x (such as CH1_1) according to the camera Channel and corresponding Alarm

number

3.4.7 Quick Playback

Click‘ ’ to quickly skip to the playback interface, and it can automatically search for all

types of video on that very day and plays automatically.

Note: Currently, only NVR supports this function.

3.4.8 View Favorites

View Favorites is the function that you can save current screen layouts and all channels

which are playing. Click ‘ ’ to expand the View Favorites control panel.

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Refer to the following descriptions about icons on View Favorites control panel.

Icons Descriptions
Add view

/ / / / Screen layouts of Favorites

Play favorite view
Edit view

Rename Favorites: Long press the Favorites and a window will pop up, input the new name

of Favorites and click OK.

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Delete Favorites: Slide the Favorites to the left, then ‘ ’ will show up, click it to delete

Favorites.

3.5 Playback
3.5.1 Start Playback

Method 1: Click ‘ ’ on Playback to enter Playback interface and select up to 4-CH for

playback.

Method 2: Click ‘ ’ on Playback to enter Playback interface and select 1-CH for playback.

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Refer to the following descriptions about icons on Device List interface.

Icons Descriptions
Back to Playback interface

Set the beginning and end time of recorded video

There are some settings you should make before starting playback.

1 Set the start time and end time of the recorded videos.

2 Select Stream Type of recorded video, it includes Primary and Secondary (Secondary

by default).

3 Click ‘ ’ to choose the Video Type including All, General and Event.

4 Select devices you want to playback.

5 Click Search to search video.

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Refer to the following descriptions about icons on Playback interface.

Icons Descriptions
Main menu

Enter the Device List interface

Quick Preview

Split Playback

/ Start/Pause playback

Transcoding

Start/Stop playback

Snapshot

Record

Adjust the play speed

Fisheye Client-side Dewarping

4 screen layouts

Speaker

Digital zoom

Note:

 All channels’ playback are asynchronously, each channel has it’s own time bar.

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 You can drag the time bar to adjust the playback time.

 Motion detection videos will be highlighted in the time bar, even if you only set up the

continuous record

 Double-click any window to enter full screen mode.

 You can change the position of channel by dragging it.

 The time between the start time and end time can’t be longer than one month.

 There are five options to adjust the play speed, including 1/4X, 1/2X, 1X, 2X, 4X.

 There are two ways to support the magnification of Playback time bar. You can click

‘ ’ or manually hold down ‘ ’ to zoom the time bar.

3.5.2 Split Playback

Click ‘ ’ to quickly skip to the Split Playback interface, and it can automatically search

for all types of video on that very day and plays 4 split segments by fault.

You can click ‘ ’ to set Start and End time of the Split

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Playback video as shown below.

You can click ‘ ’ to choose 4 or 9 split segments to play the recording video as shown

below.

Note: Camera cannot support this function.

3.5.3 Transcoding

Transcoding aims to transcode the recorded stream into a smaller one, reducing the

network load and providing better playback performance.

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After successfully search out or play video, select the channel you want to transcoding and

Click ‘ ’ to expand Transcoding setting panel.

Then, set Transcoding, Frame Size, Bitrate and Frame Rate according to the network

situation. The worse network situation, the lower transcoding parameter should be.

At last, click Confirm to make transcoding take effect.

3.5.4 Fisheye Control Panel

Click ‘ ’ to expand the fisheye control panel.

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Refer to the following descriptions about icons about Installation mode and display mode

on fisheye control panel.And the fisheye control can be operated by dragging on the

screen.

Icons Descriptions
Click to select ceiling mounting

Click to select wall mounting

Click to select flat mounting

Select live view of original fisheye view

Select live view of 360°panoramic view

Select live view of two 180°panoramic views

Select live view of four regional views

Select live view of one original view and three

regionallive
Select views
view of one 180°panoramic view and one

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 Select live view of one 180°panoramic view and four

regionallive
Select views
view of one 180°panoramic view and six

Select live view of one original fisheye view and eight

3.5.5 Stop Playback regional views

Method 1: Click ‘ ’ to stop playback of all channel. (Only for IOS system)

Method 2: Drag the window until ‘ ’ shows up on the top of the screen.

Drag the window to it until it changes to ‘ ’ then release

the window.

3.6 Sharing Manager

You can check the shared devices on Sharing Manager interface, including “Devices

Shared to Me” and “Devices Shared to Others”.

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You can edit User Level, Expiration Time, or stop sharing here.

3.7 Group Manager

In this interface, you can group the devices, and then play the devices by group in Live View

interface.

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Step 1: Click ‘ ’ and click “Create Group”;

Step 2: Enter the group name, then check the box to select the device, and then click Save

to create the group.

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3.8 File Manager
3.8.1 File Preview

Click the picture or video to view the file in full screen.

Refer to the following descriptions about icons on full screen.

Icons Descriptions
Exit full screen

Delete picture or video

Play video

/ Play/Pause

Capture a screenshot while playing (Only for

Android)

Decrease play speed

Increase play speed

On preview mode, click ‘ ’ to open more files, slide the thumbnail line to view more. (Only

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for Android.)

3.8.2 Batch Management of the Files

Click ‘ ’ to enter Batch Management interface.

Batch Deleting: Select the file you want to delete or click ‘ ’ to select all. Click ‘ ’to

delete.

Batch Export: Select the file you want to export or click ‘ ’ to select all, and click ‘ ’ to

export the selected file to any application you need;

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Batch Saving: Select the file or click ‘ ’ to select all, and click ‘ ’ to save the selected

files to local device (Only for iOS).

Note:

 Video can only be exported to email.

 For Android, you can find all snapshots and videos in your mobile gallery, so you don’t

have to save them into mobile again.

3.9 Alarm Message

In order to check alarm messages on time, you can set device to push the alarm message

to your mobile device and you can check alarm messages which received by your mobile

device.

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Open Alarm Push: Click ‘ ’ to enter Alarm Push interface, and click ‘ ’ to open alarm

push for the device you want to get the alarm messages.

Check Alarm Messages: On Alarm Message interface, click ‘ ’ to select devices, then the

alarm messages that it pushed will be shown as below.

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Alarm Video Push: Click the alarm messages shown on Alarm Message interface of APP or

Message Notification interface of mobile device to play the record

files directly.

Note:

Support Alarm Video Push of camera and NVR.

1) Make sure that camera’s firmware version should be V4x.7.0.75 or above.

2) Make sure that you have made correct settings on the NVR and mobile device so that

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 you can get the alarm video or message on the mobile device.

 Make sure that you have made correct alarm settings and record schedule on the NVR.

Step1. Enable Alarm and do alarm settings. Don’t forget to edit alarm effective time.

Step2. Set record schedule on Storage->Record Schedule(Only for Alarm Video Push).

 Make sure you have make relevant configuration about alarm video push.You can find

the option in System->Network->More.

Step1. Enable Push Message and choose Push Stream Type.

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 Step2. Make configuration for Push Message Setting.

There are different Push Event Types for every channel to choose, which means

every camera added in this NVR can choose what Event Type it wants to push,

like Motion Detection, Video Loss, Region Entrance, Region Exiting, Advanced

Motion Detection, Tamper Detection, Line Acrossing, Loitering and Human

Detection.

 Make sure that you have enabled the information push for the APP on the mobile

device (Only for iOS).

 Make sure that you have enabled the Alarm Push for devices on APP.

 Make sure that you have enabled the Alarm Video Push on General interface if you

45
 want to play record files by clicking the alarm messages.

3.10 Remote Maintenance

In this interface, you can add Milesight CCTV Router UR32S to the M-Sight Pro.

Automatically search for devices connected with router on one-click and configure device

permissions for higher security and convenience.

Router Deployment

Connect the WAN port of the router to the same LAN as the devices (including cameras

and NVRs) to deploy the router to your CCTV project.

 Here are two general deployment methods for your reference.

① If your project has been connected to the Internet, you can directly connect the router

to the LAN port of the switch in the project, as shown below.

② If your project is not connected to the Internet, you can connect the router to the

UPLINK port of the switch in the project, and insert a SIM card into the router to provide

network services to the project, as shown below.

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Note: If some of the devices in your project have been connected to the Internet, and the

others are not connected to the Internet, it is recommended to follow method 2 to

reconnect the devices that need to be configured with Milesight Router.

Configure Device Permission on APP

Step 1: Enable Wireless Network Connection on your mobile phone and search for access

point “Router_******”(last 6 bits of MAC address) to connect it.

Note: The router’s Wi-Fi will be automatically turned on after you install the Wi-Fi antenna

and power on the router.

Step 2: Click Remote Maintenance to enter the interface, search for and bind the router as

shown below.

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 Username: admin

 Password: password

Note: If the router cannot be found, we recommend clicking the help button to solve the

problem.

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If your project is not connected to the Internet, after logging into the router, you need to

select the network access mode to complete the network settings.

 There are two network access modes are available as shown below.

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 4G WAN

Step 3: Select the devices you want to share with installers or technicians from the list of

detected devices.

Step 4: Go to My Devices interface to modify sharing permissions and router configuration.

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It supports to enable or disable device sharing with one click.

You can also click ‘ ’ button to check the status of the WAN port or the SIM card interface

as shown below.

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Or you can click ‘ ’ button to modify the network configurations of the router.

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 WAN Settings Network Settings

Note: The default connection type of the router's WAN port is DHCP Client. You can

manually switch to the Static IP type on the WAN settings interface, and configure the

router and the device to share the same network segment to manage these devices

remotely from Milesight CMS side.

Step5: After configuring the remote access permissions of devices on APP, the devices can

be managed remotely on CMS.

3.11 General
On General interface, you can make some settings for M-Sight Pro.

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 iOS Android

3.11.1 New Message Inform

This setting is only for iOS system. It shows the current status(Opened/Closed) that new

message about the APP whether allows to be informed to your mobile device.

If the status is Closed, please set it in “Settings”->”Notifications” on mobile device.

3.11.2 Password Protection

Click Password Protection to enter Password Protection interface.

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Turn On Password Protection: Select Turn On Password Protection. Then set the password

and confirm.

Change Password: If you want to change the password, select Change Password. Input the

old password and the new password to finish changing password.

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Turn Off Password Protection: Once you turned on password protection, then the

password needs to be input it every time you log in M-Sight

Pro. If you want to turn off, select Turn Off Password

Protection. Then input the password to turn it off.

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3.11.3 Video Performance

Click Video Performance to select different options including Least Delay, Balanced and

Best which will take different effects of video displaying, and Least Delay for default.

Least Delay: Real-time video for live view.

Best Fluency: The video has the best fluency.

Balanced: Between Least Delay and Best.

3.11.4 Remember Last Play

This option is for the live view, it decides whether continue last play when you start the

APP.

Never: Never continue last play.

Always: Always continue last play.

Ask: Ask whether continue last play every time you start the APP.

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3.11.5 Alarm Push Interval

Click Alarm Push Interval to set the interval which decides how long you can get the alarm

message. The default alarm push interval is “Every 30 Seconds”.

3.11.6 Image Ratio

This option determines the image ratio of camera on live view.

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Resize: Images on the live view show with resize ratio, which could fit the size of the

window.

Original: Images on the live view show with original ratio.

3.11.7 Alarm Video Push

Click the alarm messages shown on Alarm Message interface of APP or Message

Notification interface of mobile device to play the recorded files directly.

Note:

Support Alarm Video Push of camera and NVR.

1) Make sure that camera’s firmware version should be V4x.7.0.75 or above.

2) Make sure that you have made correct settings on the NVR and mobile device so that

you can get the alarm message on the mobile device.

 Make sure that you have made correct alarm settings and record schedule on the NVR.

Step1. Enable Alarm and do alarm settings. Don’t forget to edit alarm effective time.

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 Step2. Set record schedule on Storage->Record Schedule(Only for Alarm Video Push).

 Make sure you have make relevant configuration about alarm video push.

Step1.Enable Push Message and choose push stream type

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 Step2. Make configuration for Push Message Setting

There are different Push Event Types for every channel to choose, which means

every camera added in this NVR can choose what Event Type it wants to push,

like Motion Detection, Video Loss, Region Entrance, Region Exiting, Advanced

Motion Detection, Tamper Detection, Line Acrossing, Loitering and Human

Detection.

 Make sure that you have enabled the information push for the APP on the mobile

device (Only for iOS).

 Make sure that you have enabled the Alarm Push for devices on APP.

 Make sure that you have enabled the Alarm Video Push on General interface if you

want to play record files by clicking the alarm messages.

3.11.8 Mobile Network Reminder

It will remind you when the APP detects you are using mobile network.

3.11.9 Show Stream Information

You can view real-time video stream information on the Live View interface if you enable it.

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3.11.10 Bandwidth Saving Mode

If you enable this option, other channels will disconnect when one channel is full screen.

And other channels will connect again when it turns back to former layout, which greatly

saves bandwidth.

3.11.11 Help

You can get the introduction about the M-Sight Pro application.

Note:

 Click ‘ ’ to back to the top of the article.

 Click the text in Main Feature to skip to the corresponding introduction part.

3.11.12 About

You can get the version, new features,privacy policy(only for ios), check online update

about the APP and contact us.

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 iOS Android

3.12 About device

Camera added via P2P doesn’t support Microphone.

NVR added via P2P doesn’t support Microphone.

NVR added via IP doesn’t support Microphone.

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Chapter IV Service
Milesight provides customers with timely and comprehensive technical support services.

End-users can contact your local dealer to obtain technical support. Distributors and

resellers can contact directly with Milesight for technical support.

Technical Support Mailbox: support@milesight.com

Web: http://www.milesight.com

Online Problem Submission System: http://www.milesight.com/service/feedback.asp

MILESIGHT USA

TEL: +1-800-561-0485

Mail: sales@milesightusa.com

Add: 220 NE 51st ST, Oakland Park, Florida 33334, USA

MILESIGHT KOREA

TEL: +82-2-839-3335

Mail: charley@milesight.co.kr

Add: 9F/925, 25-32, Anyang SK V1 Center, LS-ro 116beon-gil, Dongan-gu, Anyang-si,

Gyeonggi-do, Korea

MILESIGHT CHINA

TEL: +86-592-5922772

Mail: support@milesight.com

Add: Building C09, Software Park Phase III, Xiamen 361024, Fujian, China

Milesight

Better Inside, More in Sight

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