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EMC® VNX® Series

Adding a Disk to a 15-disk Enclosure

November, 2014

This document describes how to add a disk to an EMC® VNX5300 15-drive enclosure.

Note

You may be adding a disk to a DAE or the DPE of your VNX. This procedure demonstrates
the process for adding a new disk to a DAE. But, when installing a disk into the DPE, you
follow the same general process documented within this procedure.

Note

Do not completely remove assembly- or enclosure-level hardware from the system or rack
unless specifically directed. Figures in this procedure depict hardware completely removed
to increase their clarity.

For additional details on the locations of orderable parts, and their part number labels,
refer to the parts location guide for your specific VNX model. EMC posts and maintains
parts location guides online on the Related Documents section of https://
mydocs.emc.com/VNX. On the Related Documents page, under the VNX Hardware Parts
heading, click on the desired guide.
Topics include:
l Handling replaceable units........................................................................................ 2
l Prepare for the upgrade .............................................................................................3
l Installing the upgrade................................................................................................ 5
l Verify the new component........................................................................................10
l Your comments........................................................................................................ 11
Handling replaceable units
This section describes the precautions that you must take and the general procedures
that you must follow when removing, installing, and storing any replaceable unit. The
procedures in this section apply to replaceable unit handling during hardware upgrades
as well as during general replacement.

Avoiding electrostatic discharge (ESD) damage

When replacing or installing hardware units, you can inadvertently damage the sensitive
electronic circuits in the equipment by simply touching them. Electrostatic charge that
has accumulated on your body discharges through the circuits.
Read and understand the following instructions:
l Provide enough room to work on the equipment.
l Clear the work site of any unnecessary materials or materials that naturally build up
electrostatic charge, such as foam packaging, foam cups, cellophane wrappers, and
similar items.
l Do not remove replacement or upgrade units from their antistatic packaging until you
are ready to install them.
l Gather the ESD kit and all other materials before servicing any units.
l After servicing begins, avoid moving away from the work site; otherwise, you might
build up an electrostatic charge.
l Use the ESD kit when handling any units.
l If an emergency arises and the ESD kit is not available, follow the procedures in
Emergency procedures (without an ESD kit) on page 2
l Use the ESD wristband that is supplied with the server.
l To use it, attach the clip of the ESD wristband (strap) to any bare (unpainted) metal
on the cabinet or enclosure, and then put the wristband around your wrist with the
metal button against your skin.

Emergency procedures (without an ESD kit)

In an emergency when an ESD kit is not available, use the following procedures to reduce
the possibility of an electrostatic discharge by ensuring that your body and the
subassembly are at the same electrostatic potential.

CAUTION

These procedures are not a substitute for the use of an ESD kit. Follow them only in the
event of an emergency.
l Before touching any unit, touch a bare (unpainted) metal surface of the enclosure.
l Before removing any unit from its antistatic bag, place one hand firmly on a bare
metal surface of the enclosure, and at the same time, pick up the unit while it is still
sealed in the antistatic bag. Once you have done this, do not move around the room
or touch other furnishings, personnel, or surfaces until you have installed the unit
l When you remove a unit from the antistatic bag, avoid touching any electronic
components and circuits on it.

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 Adding a Disk to a 15-disk Enclosure

l If you must move around the room or touch other surfaces before installing a unit,
first place the unit back in the antistatic bag. When you are ready again to install the
unit, repeat these procedures.

Removing, installing, or storing CRUs

Use the following precautions when removing, handling, or storing CRUs:
l Do not remove a faulty CRU from the cabinet until you have the replacement
available.
l Handle a CRU only when wearing an ESD wristband (strap).
n Attach the clip of the ESD wristband to the ESD bracket or bare metal on a cabinet
enclosure.
n Wrap the ESD wristband around your wrist with the metal button against your
skin.
l Handle a CRU gently. A sudden jar, drop, or vibration can permanently damage some
CRUs.
l Never use excessive force to remove or install a CRU. Take time to read the
instructions carefully.

CAUTION

For a module that must be installed into a slot in an enclosure, examine the rear
connectors on the module for any damage before attempting its installation.
l Store a CRU in the antistatic bag and the specially designed shipping container in
which you received it. Use the antistatic bag and special shipping container when you
need to return the CRU.

CAUTION

A sudden jar, drop, or even a moderate vibration can permanently damage some
sensitive FRUs.

CAUTION

Some CRUs have the majority of their weight in the rear of the component. Ensure that
the back end of the CRU is supported while installing or removing it. Dropping a CRU
could result in personal injury or damage to the equipment.

Prepare for the upgrade

Before you begin this upgrade, EMC recommends that you perform a few preparation
actions:
l Review the upgrade procedure -- To prevent errors and save time, please read through
the entire upgrade procedure at least once.
l Unpack and inspect the upgrade -- The shipping package for the upgrade is designed
to reduce the possibility of product damage associated with routine material
handling experienced during shipment. To reduce the potential damage to the
product, transport the upgrade in its original EMC packaging. Failure to do so may
result in damage to the upgrade. Also, do not remove the upgrade from its shipping
container until you are ready to install it.

Removing, installing, or storing CRUs 3

 Note

Do not discard the packaging materials used in shipping your upgrade. You will need
the packaging materials in the future if you move or ship you upgrade.

Handling disks
Disks are extremely sensitive electronic components. Always handle a disk gently, and
observe the following guidelines:
l Follow the instructions in the section on handling replaceable units in this document.
l Always wear a properly attached ESD wristband when removing or replacing a disk.
l Avoid touching any exposed electronic components and circuits on the disk.
l Disks are sensitive to the extreme temperatures sometimes encountered during
shipping. We recommend that you leave new disks in their shipping material, and
expose the package to ambient temperature for at least four hours before attempting
to use the new disks in your storage system.
l Do not remove a faulty disk until you have a replacement disk (with the same part
number or the part number of an approved replacement for the disk). The part
number (PN005xxxxxx) appears on the disk. A replacement disk should be the same
type (SAS, SATA, FLASH) and have the same capacity (size and speed) as the disk it is
replacing.
l When removing a disk, pull the disk partially out of the slot, then wait 30 seconds for
the drive to spin down before removing it.
l When installing multiple disks in a powered up system, wait at least 10 seconds
before sliding the next disk into position.
l Place disks on a soft, antistatic surface, such as an industry-standard antistatic foam
pad or the container used to ship the disk. Never place a disk directly on a hard
surface.
l Never hit disks, stack disks, or allow them to tip over or fall.

VNX disk and disk array enclosure limits

Refer to the table below to view the limitations around count of system disks and DAEs.
Your VNX can be upgraded with expansion disks and/or disk array enclosures, unless it
was installed with the maximum number of disks allowed. Refer to the following table to
see the limitations associated with your VNX system.

Note

The DAE limits noted here refer to the maximum number of DAEs of a single type you
would need to install to reach a system's disk drive limitation. For example, the VNX5700
can contain a maximum of 500 disks thus it would take twenty 25-drive DAEs to reach the
500 drive limit. EMC allows for mixed DAE types to be installed within the same system;
in these cases your total number of DAE would differ, but never exceed, the limits listed
below.

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 Adding a Disk to a 15-disk Enclosure

Table 1 VNX disk and DAE limits

Disk drives (2.5" or 3.5") DAE limits by type (maximum)

VNX Minimum number Maximum number

15-drive DAE6S 25-drive DAE5S 60-drive DAE7S
system of drives of drives
VNX5300 4 125 7 4 0

Note

These limits listed for your VNX reflect the current hardware limits supported by the latest
VNX operating environments (OEs).

Summary of tasks for adding a disk to a disk enclosure

To add a disk to an enclosure, you must complete the tasks below in the order in which
they appear. This document provides instructions for completing each task.
1. Disable notifications
2. Open the console
3. Unlock and remove the front bezel
4. Remove the disk filler module
5. Install the new disk
6. Install and lock the front bezel
7. Close the console
8. Check system status
9. Enable notifications

Installing the upgrade

Before you begin
Ensure that you have completed all of the preparation tasks presented earlier in this
procedure.

Opening the console

The console is a protruding plastic banner on the front of the cabinet with a stripe of blue
or green light and the product badge.
If the console is covering the front of the enclosure to which you need access, open the
console using the steps that follow. Refer to Figure 1 on page 6.
Procedure
1. Grasp the right side of the console.
2. Pull the console to swing it open.

Summary of tasks for adding a disk to a disk enclosure 5

 Figure 1 Opening the console

1 2

CL4699

Unlocking and removing the front bezel

NOTICE

You must remove the enclosure’s front bezel to gain access to the disks. The bezel is
required for EMI compliance when the enclosure is powered up. Remove it only to replace
or add a disk.

Procedure
1. Insert the key that shipped with your enclosure into the bezel lock, and turn it to
release the lock.
2. Press the two latch buttons on the bezel surface to release the bezel from the cabinet
(Figure 2 on page 7).

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 Adding a Disk to a 15-disk Enclosure

Figure 2 Releasing the front bezel

CL4560

3. Pull the bezel off and put it on a clean, static-free surface (Figure 3 on page 7).
Figure 3 Removing the front bezel

CL4561

Removing a disk filler module

Refer to Figure 4 on page 8 while performing the procedure that follows.
Procedure
1. Locate the slot where you want to install the disk.
2. Grasp the disk filler with you thumb in the cutout on the front of the filler and your
finger on the top of the filler and pull the module from the slot.

Removing a disk filler module 7

 Figure 4 Removing a disk filler module

1 2

CL5283

Unpacking a part
Procedure
1. Wear ESD gloves or attach an ESD wristband to your wrist and the enclosure in which
you are installing the part.
2. Unpack the part and place it on a static-free surface.
3. If the part is a replacement for a faulted part, save the packing material to return the
faulted part.

Installing a new or replacement disk

Before you begin
Use ESD gloves or attach an ESD wristband to your wrist and the enclosure in which you
are installing the disk.
Refer to Figure 5 on page 9 while performing the procedure that follows.

NOTICE

If you are installing multiple disks in a storage system that is powered up, wait at least 10
seconds before sliding the next disk module into position.

Procedure
1. Align the disk with the guides in the slot.
2. With the disk latch fully open, gently push the disk into the slot.
The disk latch begins to rotate downward when its tabs meet the enclosure.
3. The disk latch begins to rotate downward when its tabs meet the enclosure.
4. After the latch is engaged, push firmly on the bottom of the disk to verify that the disk
is properly seated.

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 Adding a Disk to a 15-disk Enclosure

Figure 5 Installing a disk

Tabs

2 3 4

CL4645

The disk's active light flashes to reflect the disk’s spin-up sequence.

After you finish

Remove and store the ESD gear.

Installing and locking the front bezel

Refer to Figure 6 on page 10 while performing the procedure that follows.
Procedure
1. Align the bezel with the enclosure.
2. Gently push the bezel into place until it latches.
3. Secure the bezel by turning the key in the lock.

Installing and locking the front bezel 9

 Figure 6 Installing the front bezel

CL4562

Closing the console

If you opened the console for access to the enclosure with the part you added or
replaced, close the console using the procedure that follows.
Procedure
1. Grasp the free side of the console, and swing the console to the right to close it
2. Gently push on the console until it is closed.

Verify the new component

Follow the tasks presented below to verify the functionality of the newly installed
component.

Verifying the operation of the new disk or DAE with Unisphere

Procedure
1. Start Unisphere® for the storage system by entering the IP address of one SP in the
storage system.
2. In the systems drop-down list on the menu bar, select the storage system in which you
installed the new disk or DAE.
3. Select System > Hardware > Storage Hardware.
4. Expand the enclosure in which you installed the new disk or expand the new DAE.
5. Verify that the new disk or new DAE and the disks that the new DAE contains appear
and are not faulted.

Checking the system for faulted hardware

Follow the steps below to verify the status of the system's hardware components.

Checking system status

From the open terminal emulation session, view the system state:

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 Adding a Disk to a 15-disk Enclosure

# /nas/bin/nas_checkup
The nas_checkup command runs health checks on the File components as well as the
storage system. If the output of the nas_checkup command indicates any Errors (for
example, if a check does not pass), correct the error, following the instructions provided,
and then re-run the command before continuing.

Note

It is not required that you correct the Warnings or Information notifications at this time,
though it is recommended that these notifications be reviewed.

Running the Verify Storage System wizard

Use the Verify Storage System wizard to perform a health check on the storage system.
Procedure
1. Start the Unisphere Service Manager by doing either one of the following:
l Click the Unisphere Service Manager icon on your desktop
l Select Start > All Programs or Start > Programs, then select EMC > Unisphere
Service Manager > Unisphere Service Manager
l From the System screen in Unisphere, click Launch USM in the right-hand taskbar
located under Service Tasks

2. Log in to your system.

3. From the System screen, select Diagnostics > Verify Storage System to run the storage
system health check wizard.

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Your comments 11
Copyright © 2011-2014 EMC Corporation . All rights reserved. Published in USA.

Published November, 2014

EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without
notice.

The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with
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For the most up-to-date regulatory document for your product line, go to EMC Online Support (https://support.emc.com).

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