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WHAT'S UP!
SBA Assignment 3
U
Volume 6, Number 6 November 11,2022
U
Satisfaction Survey Established . pton says thanks to all the steering
committee members for their hard
pton General hospital has established work in preparing for and hosting the
patient satisfaction as a major on site review by the joint review committee
organizational goal and is committed on accreditation of healthcare
to establishing a hospital wide Providers(JRCAHP).All steering committee
patient satisfaction survey.Patient and sub
satisfaction is recognized as a critical -committee members are asked to stop by
business issue and is a mecha -nism to the Arcadia dining room between 11am and
demonstrate high quality care and service to 2pm. on friday. June 25,to enjoy soup and
employers,insurers, and the community. salad and discuss the team oral exit
Patient satisfaction surveying is an report.night-shift staff Can enjoy bagels and
important tool to help us learn more about coffee and a similar discussion in the main
our patient expectations”, said Freda Banks, dining room from 2 a.m to 3am. on
Rn, DNS, vice presedent.Nursing. ”by saturday.june 26. Watch Whats Up! For the
understanding their needs better,we can JRCAHP finding.
deliver care in ways that are more satisfying
D
to them.”
New Requirements for Ordering CT Scans
The first phase of the patient ue to recent changes in third party payer
satisfaction survey process will be requirements. Referring physicians are
implemented in July .Patients in advised to request all necessary imaging
the burn center, in patient surgery, studies when placing orders with the
emergency,And same-day surgery will be radiology department . Radiologists cannot
surveyed. Preliminary results will be extend the examination coverage
reported to the board of directors and or additional studies .The
corporate officers at the august board Abdominal computed
meeting, and then distributed to department tomography (CT) scan is a
heads. common order affected by the
recent changes.
In the past.inclusion of the pelvic region in
an abdominal CT scan was common .
However,now it is necessary
Upton Says thanks
SBA Assignment 3
to specifically order an abdomen and pelvis PIN. you can obtain end of day balances at
examination if an image of the pelvic region any time you no longer need to wait for the
is deemed necessary. quarterly reports to see how your money is
For more information about the new require- growing.
A
ments contact stephen
antoncic,MD,director<Radiology Farewell,Rudy
Department,at Extension 3512 or
antoncic@upton.com. retirement tea will be held for Rudy
M
Beissel,environment support services,on
What's Up! With our Colleagues Thursday,June 24,from 1:30 p.m. to 3
P.m. in
ichelle Glatzko,Central Service at the the Jones conference center. Rudy is retiring
L
fall conference of the tri county after 35 years with upton.
central Service Career track
Association.presented “”Isolation Carts and
Universal Precautions are Related to Central orretta Slobodnick recently was named
Service Technicians “:also elected secretary as an administrative assistant, Medical
of the chapter. Records. She reports To erika Cooper,
Maurice Tarli,volunteer coordinator elected head , medical Records.Lorretta earned her
secretary off the board ,society of directors associate degree from Upton County
of Volunteer Serviced,Western chapter. Community college and specialized in
medical technology. Please welcome her at
Two staff members,Larry Szerbin,RN, and Extension 1505 or slobodni@upton.com.
Ann Tokar,RN,received degrees. Larry .
completed a bachelor of science in business
administration degree with a major in Patient Praises
nursing management from Lynn
College.Ann earned a master of science To Susan Getty,nurse:”thank you for the
degree in long term health care from Upton compassionate and knowledgeable
University. care .”- a stroke patient
I
Investment Performance “Thanks to all who helped nurse me back
to health “- a Unit 15D patient.
f you participate in the Upton To Jill Holt nurse: thanks,thanks! Your
Retirement Program or Supplemental skill is appreciated.”-a new mom.
Retirement Annuity plans,daily balances
of your accounts can be obtained via the
internet . All you need to do is visit

http://www.hiaa.com and establish a pin.
With your social security number and your
2
SBA Assignment 3

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